Complaint volume
212 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2020 Honda Civic Complaints
212 consumer-submitted complaints on record for the 2020 Honda Civic, grouped by component category.
212 Total complaints
14 Crash reports
1 Fire reports
9 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are power train, air bags, steering. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 14 crash reports, 1 fire report, 9 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 49 complaints, with an average reported failure mileage of 22,617 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to power train, air bags, steering?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2020 Honda Civic?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2020 Honda Civic
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2020 Honda Civic complaints?
14 Crash
1 Fire
9 Injury
0 Fatality
15 Towed
8 Medical attention
What are the most common 2020 Honda Civic complaint categories?
POWER TRAIN 24
AIR BAGS 23
STEERING 21
UNKNOWN OR OTHER 20
ELECTRICAL SYSTEM 17
FORWARD COLLISION AVOIDANCE 12
FUEL/PROPULSION SYSTEM 12
SERVICE BRAKES 6
FUEL SYSTEM, GASOLINE 5
ENGINE,FUEL/PROPULSION SYSTEM 4
212 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Aug 2023 | STEERING | The steering wheel sticks at times. Driving straight and in turns. It's a slight stick, but increasingly more noticeable. While driving straight it happens if I don't touch the wheel for a few seconds. Then I'll need to make a minor correction and it's stuck. I have to put some decent pressure on the wheel to make it unstuck, which causes an over-correction. If i steadily make corrections it doesn't stick. Same in a turn. If I am making a slow or wide turn, wheel stays in same position for a second, it doesn't just roll out of the turn easily. I have to force it to come out of the turn. Again once it's unstuck it feels fine. Leaving it in one position for more than a second or two initiates the stuck | Crash: No Fire: No | Unknown |
| Jul 2023 | POWER TRAIN,ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE | Bought my 2020 Honda Civic si at 48 k miles. Noticed mild clutch slip and vibration on the shift knob. Dealership states I don't know how to drive manual transmission. I've driven manual transmission for 18 years. I'm not stupid. Dealership states it's wear and tear and not part of the warranty. My window motor auto feature does not work. Bluetooth connectivity issues. Collision braking system activated with no vehicle in front of me while I was going 40 miles an hour. Could have been rear ended. I'm at 50k miles not a good buy and bad service from the dealership. Mossy Honda lemon grove ca | Crash: No Fire: No | Unknown |
| Jul 2023 | WHEELS,SERVICE BRAKES | I mainly am reaching out due to my brakes making a very loud creaking noise when breaking. I wanted to see if there were any recalls for brakes on my car so I could have the dealership fix it for free. The car is fairly new and I don’t think the brakes would sound like a old wood bridge creaking when I brake. Please let me know if there are any recalls on this vehicle related tot he issue. Thank you for you time and consideration to this message. | Crash: No Fire: No | Unknown |
| Jun 2023 | STEERING | The contact owns a 2020 Honda Civic. The contact stated that while driving at various speeds, the vehicle was drifting to the left. There was no warning light illuminated. The contact stated that after a while, the contact started to hear an abnormal ticking sound coming from the vehicle. The contact took the vehicle to a dealer and was informed that the power steering rack was defective and needed to be replaced; however, the part needed for the repair the vehicle was on backorder. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was unknown. The VIN was not available. | Crash: No Fire: No | Unknown |
| Jun 2023 | POWER TRAIN | On March 29, 2023 around 6:30PM on my way home from work, my car stopped me in the middle of I-78. The engine just kept revving when i push the accelerator but won't move forward. I was able to safely pull over to the side. No warning lamps, messages or other symptoms of the problem noted prior to the failure. The following day (March 30, 2023), I dropped off my car to Planet Honda at 2285 US-22, Union, NJ 07083. Tel #'s: (866)226-2469; (609)236-2393. Then, I was informed that the transmission is broken or cannot be fixed, and a new transmission (Part #: 06200-5DJ-040-RM) were ordered and was told that it is covered by warranty. It's been 67 days now (2 months and 6 days) that Honda Corporate cannot give me the timeframe when will my car be repaired after numerous conversations from calls, and texts. My Case Number Honda Corporate Customer Service gave me is: 13736133. | Crash: No Fire: No | Unknown |
| May 2023 | ENGINE | On 4-23-23 the altenator belt came off of the car when I was driving down the road there was nothing wrong with the belt and the belt was put back on the car and i am concerned with my safety I have a 2020 Honda Civic Sport with 12,600 on the car when the belt came off Now i am afraid to drive my car | Crash: No Fire: No | Unknown |
| May 2023 | ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,VISIBILITY/WIPER | My infotainment center has repeatedly failed during operation. It is distorted while driving, freezes, stuck on previous screen display. This causes all safety features to be inoperable. I can’t see the camera back up display. I can’t see the map or upcoming exit/next direction. The Honda genius features are impacted by this. My vehicle suddenly thinks I am exiting while I’m driving and randomly slams on breaks with no vehicle or object in front of me, it jerks my wheel even though there is no car or barrier next to me. I have resorted to turn off all of the safety features due to the infotainment center glitches making my vehicle very unsafe to operate. I have been in several near miss single vehicle accidents. Picture added to show screen distortion and no direction listed. Should be displaying navigation and upcoming turn but is frozen and distorted. | Crash: No Fire: No | Unknown |
| May 2023 | POWER TRAIN | I purchased a brand new 2020 Honda Civic SI in April 2020. Around 24,000 miles, the clutch started slipping. I took the vehicle into a Honda dealership where I purchased the vehicle and was informed the clutch assembly failed and the cost of the repair was $4,400. The dealership told me it was due to abuse of the clutch and clutches are considered wear and tear items so I would be responsible for the entire repair. I have owned 10 manual transmission vehicles prior to this Civic and I have never burned out a clutch--I was able to get more than 125,000 miles from one of my cars before the clutch had to be replaced. There are 15 complaints on this site regarding clutches wearing out on 2020 Honda Civics so could this be a problem on Honda's end. I placed several calls to American Honda customer service and their response is always the same, they don't see a problem with their clutches so they are not going to reimburse me for the repair. After many calls to the dealer, they finally agreed to cover 50% of the repair so ended up paying around $2,300. | Crash: No Fire: No | Unknown |
| Apr 2023 | STRUCTURE | The contact owns a 2020 Honda Civic. The contact stated that the weather stripping on the vehicle was previously replaced several times, in addition to the under carriage. The contact also stated that the driver's side door panel was detaching from the door. The vehicle was taken to the dealer, who used physical force to move the door panel into place. The dealer informed the contact that the vehicle could not be repaired free of charge because it was out of warranty. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the dealer needed to send a diagnostic report and estimate for consideration to cover the repair. The failure mileage was unknown. | Crash: No Fire: No | Unknown |
| Apr 2023 | UNKNOWN OR OTHER | Yesterday I was driving my 2020 civic when my sunroof exploded spontaneously. I have dash cam(front and rear facing video) showing exactly what happened. No debris hit the car, no bumps were hit, and driving conditions were perfect. I know for a fact that this happened without any reason and I looked into it and there is currently a class action lawsuit with Honda about this problem. There is a problem in the manufacturing process that caused this and should be fixed. | Crash: No Fire: No | Unknown |
| Apr 2023 | SUSPENSION,WHEELS | My car is have problems with wheel blance I don’t know why 1 year I have to took my car for alignment 2 or 3 times. It is something really wrong with the spring and the wheel blance. | Crash: No Fire: No | Unknown |
| Mar 2023 | ELECTRICAL SYSTEM | Power windows rolled down on their own | Crash: No Fire: No | Unknown |
| Mar 2023 | ELECTRICAL SYSTEM | The contact owns a 2020 Honda Civic. The contact stated while pressing the key fob to unlock the doors, the doors remained locked. The contact had to manually unlock the doors. The contact attempted to lock the vehicle with the key fob however, the doors failed to lock as needed. The vehicle was not diagnosed. The manufacturer was not contacted. The failure mileage was 28,000. | Crash: No Fire: No | 28,000 |
| Mar 2023 | ENGINE | Car won’t crank keep saying anti brake system lock | Crash: No Fire: No | Unknown |
| Feb 2023 | UNKNOWN OR OTHER | Can turn engine off but goes into accessories mode and cannot be turned off. Drains battery. This has happened repeatedly. Only option is to disconnect battery every time after you drive and reconnect before starting. Also, navigation goes blank/black while driving. | Crash: No Fire: No | Unknown |
| Jan 2023 | STEERING | THE STEERING IS VERY STICKY. IT CATCHES MOSTLY TO THE LEFT AND WILL HOLD ITS POSITION TAKING YOU INTO OTHER LANE UNLESS YOU YANK IT BACK. IT STARTED ONLY AT HIGH SPEEDS NOW IT DOES IT ALL THE TIME. CAR SEEMS TO PULL TO LEFT IF YOU HAVE HAND ON WHEEL BUT GOES STRAIGHT IF YOU LET GO. IT WILL CATCH AND DART SHARPLY IN AND OUT OF LANES WITH THE SLIGHTEST MOVE. NOT ENJOYABLE DRIVING AT ALL.THERES BEEN NO WARNING LIGHTS OF ANY KIND. I GOT CAR AT 45000 MILES AND THIS STARTED AT 50000.DONT KNOW IF ITS RACK OR STEERING MOTOR BUT IT NEEDS TO BE RECALLED.CAUSES EXTREMLY ERATIC DRIVING.SO DAYS ITS ALMOST UNDRIVABLE. | Crash: No Fire: No | Unknown |
| Nov 2022 | ELECTRICAL SYSTEM | Hello. I have a 2020 Honda Civic Hatchback Sport. The stock audio system makes a VERY loud crackle and popping sound before completely cutting out, this abrupt malfunction frightens me and hurts my ears. Additionally the malfunction of this audio unit may cause other safety problems because it is connected to the back-up camera which can freeze/reboot randomly when the electrical/software malfunction occurs. I listed the most recent incident date below however this problem has been intermittent since I purchased the car new in 2020. My car is now out of warranty and Honda refuses to address the issue even though it was present before 36,000/3 years. Thank you. | Crash: No Fire: No | Unknown |
| Oct 2022 | STEERING | The contact owns a 2020 Honda Civic. The contact stated while driving 70 MPH, the steering wheel inadvertently seized, causing him to temporarily lose control of the vehicle. The contact was able to veer to the side of the road. The contact turned off and restarted the vehicle; however, the failure persisted. Several unknown warning lights were illuminated. The contact was able to drive the vehicle to his residence nearby using his physical strength to steer the vehicle. The vehicle was towed to the dealer where it was diagnosed that the electrical wiring harness had been chewed by rodents, which caused the electrical failure. The contact notified a second unknown dealer for second opinion, and the second dealer advised that the failure could also be a manufacturing defect. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 20,000. | Crash: No Fire: No Towed | 20,000 |
| Oct 2022 | POWER TRAIN | Manual transmission slipping when Turbo kicks in and you are unable to accelerate. We are contacting dealer tomorrow as they are closed. No warning lights on Just started happening . | Crash: No Fire: No | Unknown |
| Aug 2022 | EQUIPMENT ADAPTIVE/MOBILITY | The contact owns a 2020 Honda Civic. The contact stated that on several occasions when driving at various speeds, he sets the cruise control then it inadvertently engaged without warning. Additionally, the contact stated that the vehicle was not engaging in speed when accelerated. The contact notified an independent mechanic and was informed to have the vehicle diagnosed by a dealer. The vehicle was not diagnosed. The dealer nor the manufacturer was not notified of the failure. The failure mileage was approximately 49,000. | Crash: No Fire: No | 49,000 |
| Jul 2022 | ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE | I was driving getting ready to switch lanes and all of a sudden my car made the beeping noise and slammed on the brakes on its own | Crash: No Fire: No | Unknown |
| Jul 2022 | POWER TRAIN | 2nd incident of clutch failure within a year and both almost caused a serious accident. | Crash: No Fire: No | Unknown |
| Jun 2022 | ELECTRICAL SYSTEM | The contact owns a 2020 Honda Civic. The contact stated that occasionally the windows on the vehicle independently rolled down while the vehicle was turned off. The contact also stated that while driving at various speeds, the trunk opened inadvertently without warning. The dealer had been notified twice about the failure. After the first failure, a dealer employee acknowledged the failure; however, the contact was informed that there was no remedy for the defect. After the second failure, a dealer employee informed her that they had never heard of the failure before. The manufacturer was also notified of the failure but offered no assistance. The vehicle had yet to be repaired. The failure mileage was unknown. | Crash: No Fire: No | Unknown |
| Jun 2022 | VEHICLE SPEED CONTROL,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | When driving at highway speeds with adaptive cruise control, vehicle will slow down or brake without any object/vehicle ahead. This usually occurs at curves, with no vehicles in current lane. I would then need to immediately step on the acceleration in order to continue highway speeds. This may cause unnecessary stress on the vehicle due to constant issue occurrence. At times, a blinking warning message from the emergency braking system will appear on the dashboard during these conditions. This causes a safety issue because cars in the back will not expect braking/slowing down when there isn't any obstruction from all perspectives. This is dangerous on the highway due to the increased driving speeds of surrounding vehicles. I have not taken it to the dealer due to the vehicle being out of warranty, however it has always had this issue. Vehicle was bought new at dealership. | Crash: No Fire: No | Unknown |
| May 2022 | AIR BAGS | The passenger airbag deployed while I was driving at 5mph. Which no crash | Crash: No Fire: No | Unknown |