Complaint volume
212 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2020 Honda Civic Complaints
212 consumer-submitted complaints on record for the 2020 Honda Civic, grouped by component category.
212 Total complaints
14 Crash reports
1 Fire reports
9 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are power train, air bags, steering. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 14 crash reports, 1 fire report, 9 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 49 complaints, with an average reported failure mileage of 22,617 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to power train, air bags, steering?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2020 Honda Civic?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2020 Honda Civic
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2020 Honda Civic complaints?
14 Crash
1 Fire
9 Injury
0 Fatality
15 Towed
8 Medical attention
What are the most common 2020 Honda Civic complaint categories?
POWER TRAIN 24
AIR BAGS 23
STEERING 21
UNKNOWN OR OTHER 20
ELECTRICAL SYSTEM 17
FORWARD COLLISION AVOIDANCE 12
FUEL/PROPULSION SYSTEM 12
SERVICE BRAKES 6
FUEL SYSTEM, GASOLINE 5
ENGINE,FUEL/PROPULSION SYSTEM 4
212 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Sep 2024 | AIR BAGS | The contact owns a 2020 Honda Civic. The contact received notification of NHTSA Campaign Number: 24V064000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. | Crash: No Fire: No | Unknown |
| Aug 2024 | ELECTRICAL SYSTEM | See attached document for complaint | Crash: No Fire: No | Unknown |
| Aug 2024 | STEERING | Electronic power steering was checked at Honda Jeff Wyler.Cost me $179.00. They are charging me $3200.00 and I have to fix this because this has been going on for a yr and has become increasingly difficult to drive. I am fixing it this week, with our savings.The steering sticks and then over corrects constantly. I am an UBER DRIVER, so driving others. Someone asked me if I was ok because they saw the jerking and was concerned. No warning lights. I searched Google and saw the beginning of a class action for the 2022 and 2023 civic. But not for 2020. We have to do something before I risk my and others lives. Another concern is that my wife and 2 daughters have 2020 Hondas as well. The cost is extremely high for cars that normally take 6 yrs to pay for. We are [XXX] and don't have an income that can easily afford this. Thank you, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Aug 2024 | FUEL SYSTEM, GASOLINE | The contact owns a 2020 Honda Civic. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect. | Crash: No Fire: No | Unknown |
| Aug 2024 | POWER TRAIN,ELECTRICAL SYSTEM,SERVICE BRAKES | I turn my car on To go to work realized I didn’t have my phone. Car was in park. I hadn’t touch the gearshift at all I get out of the car. Approximate 20 seconds after I walk away from the car, my home security camera shows the car creeping extremely slowly backwards up into my driveway going up across the crown of the road… across the street and falls into a 10 foot deep ditch. I am 100% certain that Car was in Park… There were no sounds when I open the door to alert me that it would be anything other than park.. The back up camera was not engaged, so it was definitely not in Reverse… When the tow truck pulled it out of the ditch, it was Still running It had stopped vertically before it hit the bottom of the ditch, and rear tire got stuck in muddy water…. There were no ruts from tire, spinning from the front end at all in the ditch or the grass above the ditch… There is a recall of some 2020 civics for brake failure, parking brake failure…. I strongly believe my car needs to be part of this recall, because obviously something is wrong… My road is 55 mph and a car had to stop to avoid hitting my car… I have video from my home camera That shows a clear delay between when I get out of my car and shut the door and the car starts crawling. I tested it after he pulled it out of the ditch just to see if I had it in reverse from the same exact spot wouldn’t move and it immediately moved so I’m certain something is wrong… Right now the body shop can’t even duplicated can’t even get it to get caught between Park and reverse. Please investigate And this could’ve easily been a fatality. I need to send more photos and videos, but it won’t allow me to do it but there’s definitely more for me to send If someone can give me an email | Crash: Yes Fire: No Towed | Unknown |
| Aug 2024 | FUEL/PROPULSION SYSTEM | The fuel pump failed prematurely. Car would not start and had to be towed to mechanic. There were no warnings leading up to the failure. There is currently a recall for the fuel pump on 2020 Honda Civics, however my VIN is not included in the current recall. | Crash: No Fire: No | Unknown |
| Jul 2024 | ELECTRICAL SYSTEM | The AC condenser has been replaced twice along with the shaft seal.Which then caused my evaporator core to crack and is now leaking and gonna cost me two thousand dollars | Crash: No Fire: No | Unknown |
| Jul 2024 | AIR BAGS | The contact owns a 2020 Honda Civic. The contact stated while driving 20 MPH, the steering wheel air bag exploded without the vehicle crashing with another vehicle. There was no warning light illuminated. The vehicle was towed to the residence. There were no injuries sustained, and there was no medical attention needed. The dealer was not contacted nor was the vehicle repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 40,000. | Crash: No Fire: No Towed | 40,000 |
| Jul 2024 | UNKNOWN OR OTHER | Vechicle was taken because the air blower was blowing hot. There is a recall the condenser on these cars but in addition the evaporator of the A/C equipement also has gone bad. They have said it needs to be replaced. The vechicel is still being paid for and its only has 38,593 miles. It definitely a manufacturing issue. They need to include this in their recalls. | Crash: No Fire: No | Unknown |
| Jul 2024 | VISIBILITY | The contact owns a 2020 Honda Civic. The contact stated while driving at approximately 25 MPH, the contact heard an abnormal popping sound and became aware that the passenger’s side rear-view mirror had detached from the vehicle. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the passenger’s side rear-view mirror needed to be replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was 16,842. | Crash: No Fire: No | 16,842 |
| Jun 2024 | UNKNOWN OR OTHER | There is a recall on my vehicle and I contacted Honda on April 1, 2024 to get the car repaired but was told there were no parts to repair the car. I tried to call back to schedule an appointment over 2 months later to remedy the recall but the dealership still does not have a solution or parts. This is unacceptable as it is unsafe to continue to drive the vehicle like this. | Crash: No Fire: No | Unknown |
| Jun 2024 | PARKING BRAKE,ELECTRICAL SYSTEM,VISIBILITY | The contact owns a 2020 Honda Civic. The contact stated while driving 55 MPH, the vehicle came to an abrupt stop. The contact was concerned that the parking brake had engaged without driver input. The contact stated that after closing the windows, turning off the vehicle, and exiting the vehicle, she noticed that the windows and sunroof had opened independently upon her return. There were no warning lights illuminated. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 51,815. | Crash: No Fire: No | 51,815 |
| Jun 2024 | POWER TRAIN,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM | Clutch System/Transmission Failure 1st Occurrence: Driving on the highway one evening at 65 mph in July of 2021. The engine began revving and the clutch was no longer functional. The engine would rev and there was no ability for me to accelerate. The vehicle decelerated placing myself at risk of getting rear ended or side swiped by other vehicles on the highway until coming to an eventual stop on the side of the highway. The vehicle was no longer operational and was towed to the nearest Honda dealership which was John Eagle Honda. The inspection, service, and repair should be available for review at John Eagle Honda. 2nd Occurrence: May of 2023. As I was making a left turn, the clutch slipped significantly and the engine revved however, the clutch was still engaging but, acceleration was significantly hindered and increased the risk of getting into an accident as I was not able to pick up speed quick enough. The vehicle was serviced and repaired at David McDavid Honda of Irving in May of 2023. 3rd Occurrence: June of 2024. I was driving on the road when I noticed that the clutch was experiencing some slight slippage. Overall the vehicle was stable and it didn't cause much of an issue but, it was similar to what had happened previously. I still was not able to accelerate as I normally could. It still poses a risk of getting into an accident and hinders my ability to maneuver quickly if needed. The vehicle was service and repaired by David McDavid Honda. In either of these occurrences there was warning light indicators or other symptoms prior to the failures and slippage. John Eagle Honda of Dallas and David McDavid Honda of Irving are dealer centers. The vehicle was serviced by John Eagle 1 time and David McDavid Honda of Irving two times. In a span of 3 years. 3 clutch failures and the vehicle is under 43,000 miles. The dealers stated no recalls out on my vehicle and that everything is fine otherwise. | Crash: No Fire: No | Unknown |
| Jun 2024 | ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM,FORWARD COLLISION AVOIDANCE | Gas door opens randomly and it’s happened more than a few times now which is becoming a safety hazard especially because I drive 80 miles daily for work. Also my automatic brake senor is a hazard because it’s going off when cars or objects are farther away; which leads to the 3rd issue with my seat belts which is either to tight on the chest area and possibly choking me when the car automatically brakes when objects aren’t near or in close distance to my car | Crash: No Fire: No | Unknown |
| Jun 2024 | STRUCTURE | Paint on car is starting to crack and peel. | Crash: No Fire: No | Unknown |
| May 2024 | ENGINE,FUEL/PROPULSION SYSTEM | Today while driving at highway speeds of 75MPH my car once again lost power. The RPM’s go up and the speed keeps decreasing. I had to pull over on the interstate and shut my car off and turn it back on after awhile to get it to run again. I 100% feel that this issue is related to the fuel pump recall and this vehicle needs to be added to that list. It is a danger to be driving on the Interstate and lose power like that. One of these times someone is going to hit me on the side of the road. This is about the 20th time or more this has happened to me. | Crash: No Fire: No | Unknown |
| May 2024 | ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM | On [XXX], 2023, my car's electrical system malfunctioned, leaving me unable to restart the vehicle after stopping. I had to call my car insurance for roadside assistance, and their representative jump-started the battery, suggesting I replace it. However, on [XXX], 2024, the same issue recurred, causing the car to stall unexpectedly and fail to start while I was out shopping with my wife and [XXX] daughter. Fortunately, I was driving on local roads; I shudder to think what might have happened if I had been on the freeway. Again, I had to rely on my insurance's roadside assistance for help. The safety of my family and me was jeopardized, especially since this is our only vehicle, which we frequently use to travel with my infant. These incidents are documented in two insurance claims. My car is among those recalled for fuel pump issues, but I haven't been able to schedule a repair with the dealer due to no available appointments. The online chat support also refused to book an appointment for the same reason. Additionally, my car has always adhered to Honda's regular maintenance schedule. From March 2024 to May 2024, the car's display screen, including the mileage indicator, intermittently malfunctioned while driving. On [XXX], 2024, when the car stalled, the screen also indicated a brake system error. Finally, I want to report another issue with this car: the cooling system is no longer providing cold air, resulting in the interior temperature being consistently higher than the outside temperature, especially during the recent hot summer days. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| May 2024 | ELECTRICAL SYSTEM | The body control module is failing, read multiple posts online and Honda is not fixing it. My alarm goes off and I cannot turn it off, have to use my key. The vehicle powers up on its own into accessory mode when parked, vehicle off and no key fob in the car. This causes the alarm to activate, drains the battery and causes temporary safety features- collision warning, lane assist, cruise control etc to not work. As well as drains the battery. Honda has recalled this part on other models but not the 10th generation Civic. | Crash: No Fire: No | Unknown |
| May 2024 | AIR BAGS | The contact owns a 2020 Honda Civic. The contact received notification of NHTSA Campaign Number: 24V064000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact was advised by the dealer and the manufacturer that the recall would only be completed if the SRS warning light illuminated with a code indicating a failure of the printed circuit board. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. | Crash: No Fire: No | Unknown |
| May 2024 | AIR BAGS,SEATS | I financed this car 3 months ago, and I received a safety recall notice from Honda. Unfortunately, they don't have the necessary part until 2025. As a result, I've been unable to rent out the car on Toro for the past 2 months to make finance payments. Additionally, due to a previous car accident, I don't feel safe driving the car, which causes me anxiety. Now, I'm unsure what steps to take. I want to return the car without negatively impacting my credit score, as this situation is not my fault. I'm losing both money and payments because of the recall, and the car can't be fixed until 2025. | Crash: No Fire: No | Unknown |
| Apr 2024 | STEERING,SUSPENSION,SERVICE BRAKES | my car has been grinding ever since I purchased the car. The vehicle only had 17,000 miles when I bought it. I took it to Honda of Hollywood and let them know that my car was grinding and they said that I needed to change my brakes. I changed my brakes and went back to the dealership and they said I needed to sand the rotors. I went to get my rotors repaired and my car was still grinding. I went back to the dealership and they said nothing was wrong with the car. I don't hear any other Honda grinding like my car. On the freeway my car is rattling. The tires in the back of my car move around they are not straight. I looked under my car and noticed that the wheel bearing is broken. I don't think the dealership should be putting my life in jeopardy like that when my car was under warranty when I reported the issue.i need help. | Crash: No Fire: No | Unknown |
| Apr 2024 | VEHICLE SPEED CONTROL,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM | I was driving on 4/24/23 going 75 MPH. The car made a rev up noise and be RPM’s suddenly increased and the speed was decreasing. The car was losing power. I had to pull over to the side of the road and shut the car off and let it sit for awhile. The. When I started it back up it ran fine. This is a safety issue as I had to pull over on the highway and sit on the shoulder and could have been hit. No lights came on the dash at this time. | Crash: No Fire: No | Unknown |
| Apr 2024 | STEERING | Steering sticks while driving causing over correction in turns. And sticks in turnes Brought the car to doggett honda of beaumont and they found that the gear box eps has internal failure. | Crash: No Fire: No | Unknown |
| Apr 2024 | UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM | Once again the car loses ability to accelerate after driving at highway speeds and driving for about an hour. The car won’t accelerate and has to be turned off and has to sit for awhile. Sometimes the car struggles to start back up. This may happen several times when I drive. This is a safety issue as the car isn’t reliable and can’t just not accelerate on the highway. I feel this is related to the fuel pump recall and that my kind of civic needs to be included in this. | Crash: No Fire: No | Unknown |
| Apr 2024 | FORWARD COLLISION AVOIDANCE | Phantom braking, has occurred over a dozen times. Caused me to spill hot coffee all over my face and neck causing mild burns. | Crash: No Fire: No Injuries: 1 | Unknown |