Complaint volume
212 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
212 consumer-submitted complaints on record for the 2020 Honda Civic, grouped by component category.
Buyer interpretation
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
212 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
The most common categories are power train, air bags, steering. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Enriched records include 14 crash reports, 1 fire report, 9 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage is available on 49 complaints, with an average reported failure mileage of 22,617 miles. Compare that with the mileage on the listing.
Build a buyer checklist to turn these issues into questions and inspection points.
212 total complaints on record
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Apr 2025 | STEERING | Steering is very sticky and fights me to correct to center. It is especially bad at high speeds and wet road conditions. It is unsafe to have to fight my steering wheel when correcting back to straight after a curve in the road. Dealership has been notified and was dismissed as caused by wind. Alignment has been corrected and it is still an issue. No dash warning lights. Just difficulty steering on a daily basis. | Crash: No Fire: No | Unknown |
| Apr 2025 | UNKNOWN OR OTHER | I am the owner of a 2020 Honda Civic Sport, and my air conditioning system has stopped working due to a failed evaporator. A certified Honda dealer confirmed the diagnosis and quoted a high cost for repairs. After researching, I found many other Civic owners with the same issue across multiple model years (2016–2021). Honda has issued an extended warranty for the AC condenser but not for the evaporator, even though both are key components of the same system. This issue negatively impacts the comfort and safety of the vehicle, especially in hot climates, and appears to be widespread. I believe it warrants investigation and possibly a broader warranty extension or recall. | Crash: No Fire: No | Unknown |
| Apr 2025 | STEERING | At high speeds and exceptionally worse during rainy weather, my steering is very sticky and fights me to maintain my lane. It is tough to make micro adjustments to stay straight and it sticks harder making a curve and coming back to straight. I have made my concerns with my dealership who said they felt it but blamed it on high winds at the time. It has not been rectified in non windy weather. It feels very unsafe while driving highway speeds. There are several of the same complaints from the same make and model year of this car on many forums | Crash: No Fire: No | Unknown |
| Mar 2025 | AIR BAGS | The contact owns a 2020 Honda Civic. The contact received notification of NHTSA Campaign Number: 24V064000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. | Crash: No Fire: No | Unknown |
| Mar 2025 | FUEL/PROPULSION SYSTEM | I received notice of the recall for my car more than six months ago, and since then, I have been trying to schedule an appointment at the Honda dealership in Paramus, NJ. However, they always tell me that the replacement part is unavailable and that they will call me back. It has now been at least six months, and my car is losing power and consuming more fuel than usual. For my safety and the safety of others, I request that this issue be resolved as soon as possible. Thank you. | Crash: No Fire: No | Unknown |
| Feb 2025 | FUEL/PROPULSION SYSTEM | Was driving and vehicle broke down. Pulled a code P0087 which has to do with fuel pressure and do to all the fuel pump recall and everyone else’s experience, I believe the 2020 ex civics need to be recalled as well. Put my life in danger breaking down while diving down the road. | Crash: No Fire: No | Unknown |
| Feb 2025 | STRUCTURE | the car gets wet in the floor area after it rains. took to dealer and said it was p/S issue. the car is 5 years old, yet now there is mold on the floor carpet due to the water damage. | Crash: No Fire: No | Unknown |
| Feb 2025 | POWER TRAIN | 2020 Honda Civic EX-L Bought In 2021, December 2024 car has 102K miles and transmission went out. No warning at all, in the middle of highway. It's now Febuary 2025 a used transmission provided under the power train warranty got installed. That transmission is also failing on the vehicle. Dealership service manager doesn't know what the problem is nor why it is showing failure. I have no update on repair as of now. My only options were to trade in or buy a brand new $10k transmission out of pocket. HIGHLY disappointed and stressed out. - Regular maintenance/service on vehicle performed at shop. - All documentation was provided to dealership and warranty, all documents were accepted. - vehicle never gave me a warning of any failure. - No car, no rental, no replacement. ***dealership and warranty have not provided any information in writing or documentation as requested. | Crash: No Fire: No | Unknown |
| Jan 2025 | ELECTRICAL SYSTEM | The car cuts off while driving | Crash: No Fire: No | Unknown |
| Jan 2025 | STEERING | After about twenty minutes of driving the vehicle, the steering wheel will become notchy and sticky feeling, making it hard to perform slight adjustments in the steering while driving in a straight line. This sticky steering feeling causes me to overcorrect in my steering because I am forced to fight the steering wheel. This becomes a larger issue at highway speeds, as this sticky steering issue can make it hard to keep the vehicle in a straight line which poses a safety concern for me and other drivers on the road. My vehicle has not been inspected by anyone. I am open to having my vehicle inspected for this issue. My vehicle has around 54,000 miles. | Crash: No Fire: No | Unknown |
| Jan 2025 | SERVICE BRAKES | I believe my car is affected by this recall and although it isn't showing up by my vin number, I am experiencing braking issues that cause the pedal to bounce while braking and it is getting worse by the day. NHTSA RECALL NUMBER:23V-458 MFR CAMPAIGN ID:VEU CAMPAIGN DESCRIPTION:2020-21 Civic Master Cylinder Mounting Inspection Safety Recall RECALL DATE:06/29/2023 RECALL STATUS:17 Character VIN Required SUMMARY: American Honda Motor Co., Inc. (Honda) is recalling certain 2020-21 model year Civic vehicles. The brake master cylinder may have been improperly fastened to the brake booster assembly during production, resulting in loose or missing tie rod nuts. During application of the brake pedal, the tie rod studs may break, leading to the brake master cylinder separating from the brake booster assembly and a failure to comply with Federal Motor Vehicle Safety Standards (FMVSS) 135 - Light vehicle brake systems. | Crash: No Fire: No | Unknown |
| Jan 2025 | ELECTRICAL SYSTEM | While driving on interstate highway, main dash display went almost completely dark. Could not see speed, warning lights, gas gauge, engine temp, etc. Pulled over to check out problem and "push to start" button would not turn off engine. It did on second try. Dealer diagnosed fault in gauge control module. Must be replaced. | Crash: No Fire: No | Unknown |
| Jan 2025 | ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE | The vehicle’s emergency braking system randomly applies the brakes even when the front is not obstructed. Front sensors are kept clear of any debris, dirt, or bugs. I went to Honda of El Cajon in El Cajon, Ca and they could not help me even though the service advisor admitted that another Honda CR-V driver had the same problem the same day. This is a safety concern as my car has applied he brakes while on the freeway and at stop signs at random. Honda has failed to acknowledge the issue. | Crash: No Fire: No | Unknown |
| Dec 2024 | STEERING | The steering wheel will often stick while turning at high speeds on the high way, causing forceful correction of the steering wheel for it to un stick. This also happens at moderate speeds on city roads. The force required to unstick the steering wheel can cause sharp swerving motions with the car. This can be unsafe. | Crash: No Fire: No | Unknown |
| Dec 2024 | ENGINE,FUEL/PROPULSION SYSTEM | Today my 19 year old daughter was driving and her car just died in the middle of the road. And it wouldn’t start back up. It finally did start and she was able to pull over out of traffic. This is a huge safety issue and about the 20th time this has happened to my daughter. It is maybe even happen more. I fill out one of these reports every time and I don’t feel like my voice is heard or that anybody cares. One of these times somebody is going to hit my daughter and I hope she doesn’t die due to an accident. This is a huge safety issue and I know there is a safety recall on fuel pumps. Just not my daughter‘s model. She needs this fuel pump fixed and replaced and Honda needs to pay for it. Every other 2020 Honda has a fuel pump recall except my daughter’s model and I think that this issue happening about 20 times warrants a recall. Would Honda rather fix the fuel pump or have somebody get into a serious accident because they didn’t. We don’t have the money to just buy another car or pay to get it fixed as it is expensive and I know that other cars are being fixed for free under the recall. If this is the wrong site to to bring this issue forward and have something be done please somebody let me know so I can address the correct people. Like I said I have filled this out about 20 times and nobody has ever contacted me or got back to me. | Crash: No Fire: No | Unknown |
| Dec 2024 | AIR BAGS | On January of 2024 I received a letter from Honda informing me that my vehicle was affected by a recall regardimg a seat sensor of the airbag. I contacted the dealership to get the recall fixed because my vehicle is used for a car rental business and with the recall I am not able to operate the vehicle for rental purposes. I was told by my local dealer that if my dash oard light is not on they cannot fix it. I called several times for several months, the last time being today, December 09, 2024. Basically, I received the letter to notify me of tje recall, bit the dealer will not fix it. The recall description is provided below. Manufacturer Safety-related recall issued NHTSA #24V-064 Recall #ZHF 2020-21 Civic Seat Weight Sensor Safety Recall | Crash: No Fire: No | Unknown |
| Dec 2024 | STEERING | Steering sticks to one side, especially at highway speeds. For example, if you're going around a left hand curve, you can let go of the wheel and the car will continue turning left. When changing the steering direction at highway speeds, especially to maintain lane position, the steering initially has high resistance, then seems to suddenly release and the vehicle darts to the side. Confirmed that no driver assist was active when seeing this behavior. Have not taken it in to be examined, no warning lamps or messages. | Crash: No Fire: No | Unknown |
| Nov 2024 | FUEL/PROPULSION SYSTEM | Honda Motor Co. has not made replacement parts available. This recall is 8 months old, is a severe safety risk and dealers are unable to provide any estimates for when parts will be available. Although we have received a letter stating parts are available dealers tell us to call on Monday to see if replacement parts have been received. For an IMPORTANT SAFETY RECALL, this situation is untenable. | Crash: No Fire: No | Unknown |
| Nov 2024 | FUEL/PROPULSION SYSTEM | Received 2 letters regarding fuel pump module and that parts are now available. However, contacted 3 dealerships and Honda National and now being told parts are unavailable till end of the year. Though I have option to have part replaced elsewhere are reimbursed for only part of expense. Problem ongoing since February 2024. I feel Honda is dropping the ball on this safety recall and someone needs to step in to ensure Honda complies and corrects issue asap and not make consumers wait another 10 months. | Crash: No Fire: No | Unknown |
| Oct 2024 | FUEL SYSTEM, GASOLINE | The contact owns a 2020 Honda Civic. The contact received notification of NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. | Crash: No Fire: No | Unknown |
| Oct 2024 | POWER TRAIN | Clutch has begun slipping very badly at 40,000 miles, sometimes to the point of not being able to accelerate. It is worse at highway speeds. There is a known service bulletin 22-017 outlining this issue. According to the VIN, this vehicle was assembled in the Alliston, Ontario, Canada plant and further online research has found multiple others having the same issue on vehicles from the same plant. | Crash: No Fire: No | Unknown |
| Oct 2024 | UNKNOWN OR OTHER | I am writing to formally express my concern regarding a malfunction with the fuel pump in my vehicle, 2020 Honda Civic. The fuel pump almost failed, leading to unknown issues with the vehicle's operation. I can provide access to the vehicle for inspection at your convenience. This malfunction almost put my safety and the safety of others at risk. The vehicle almost stalled unexpectedly while stationary, creating a hazardous situation. The issue has been confirmed by an independent service center, where they noted the possible fuel pump's failure as the primary cause of the problems I've experienced. The vehicle has not yet been inspected by the manufacturer but I am prepared to facilitate this immediately. Prior to the attempted failure, I noticed a few warning symptoms, including sporadic engine sputtering. These symptoms first occurred approximately yesterday October 14th, 2024 at 9:36am. I would appreciate your prompt attention to this matter and look forward to your response regarding the next steps to resolve this issue. | Crash: No Fire: No | Unknown |
| Sep 2024 | FORWARD COLLISION AVOIDANCE | CMBS automatically and unexpectedly deploys for no reason: there is no car or obstacle in front of the car. This has happened multiple times. I have taken the car to the dealer twice with this complaint and they were unable to duplicate the issue, so I was told they couldn't find anything wrong. I now disable the system each and every time I start the car because if I don't, I foresee a circumstance when freeway driving that I would be severely rear-ended, causing me major injury, or even death. | Crash: No Fire: No | Unknown |
| Sep 2024 | ENGINE,FUEL/PROPULSION SYSTEM | Once again while driving on the interstate at highway speed the car lost power and then died. At first it wouldn’t start and then finally did where it could be slowly driven to an exit for safety. I 100% think this vehicle needs included in the fuel pump recall! This is probably the 30th time it has done this. This is my 19 year old daughter’s car and it is very unsafe. We bought a Honda because we heard they are very good and safe and reliable cars. This hasn’t proven to be that! We can’t afford to just get another car or pay to have it fixed. I know there are many other Hondas with this recall in effect! Add this VIN number. I have reported this issue multiple times! Do better Honda and fix my daughters car before she gets in an accident that could injure or even kill her! | Crash: No Fire: No | Unknown |
| Sep 2024 | UNKNOWN OR OTHER | My fuel pump was causing some engine stalling and poor acceleration. It did not cause a breakdown but it could lead to flow disruptions of fuel, leading to potential breakdowns and costly repairs if not addressed promptly. | Crash: No Fire: No | Unknown |