Complaint volume
337 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
337 consumer-submitted complaints on record for the 2020 Honda Accord, grouped by component category.
Buyer interpretation
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
337 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
The most common categories are forward collision avoidance, engine, air bags. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Enriched records include 13 crash reports, 2 fire reports, 7 injury reports, and 1 fatality report. These fields come from complaint records and should be read in context.
Mileage is available on 82 complaints, with an average reported failure mileage of 31,265 miles. Compare that with the mileage on the listing.
Build a buyer checklist to turn these issues into questions and inspection points.
337 total complaints on record
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Apr 2024 | SEATS | I received A Safety Recall Notice in regards to replacing my seat weight sensor circuit board. I tried to contact Yonkers Honda Service Department on [XXX] and they refused to set me an appointment to fix this safety issue. They stated they do not do recalls at that Yonkers Honda Service location. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Apr 2024 | FUEL SYSTEM, GASOLINE | See attached document for complaint | Crash: No Fire: No | Unknown |
| Apr 2024 | FORWARD COLLISION AVOIDANCE | What component or system failed or malfunctioned, and is it available for inspection upon request? The Automatic Emergency Braking system engaged without any vehicle or person in front of my car. I was driving at about 40 mph and the brakes slammed on and then after a few seconds released How was your safety or the safety of others put at risk? If a vehicle was directly behind me, they could have slammed into my car. No car was at the time this happened. Has the problem been reproduced or confirmed by a dealer or independent service center? No, I haven't taken it in yet. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Not yet. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? The BRAKE light came on on the dashboard when it occurred. | Crash: No Fire: No | Unknown |
| Apr 2024 | FUEL/PROPULSION SYSTEM | On [XXX] while driving my vehicle my car would not accelerate over 30 MPH and following that all of my lights came on my dash Emission system problem, ACC, Collision mitigation braking system problem, road departure mitigation problem just to name a few. I proceeded to return home and not drive my car until I could take it to the dealership the following business day. In the meantime, I did research on what had happen to my car and also did a recall search on the make and model of my car and saw that 2018-2020 Honda Accord Sedan had an open recall with a date of 12/18/2023, recall #[XXX] described as 2018-20 Accord 2.0T Fuel Pump Mtr Saf Recall Exp2. I took my car on [XXX] to Team Honda in Baton Rouge, LA where I purchased the car on to have a diagnostic test done. I was told my fuel pump system needed to be replaced but my car did not fall under the recall so I would be responsible for the cost. However, I could contact American Honda to see if they would assist. I called American Honda and was advised they don't know why the dealership told me to call them because my car is not on the recall list even though my car has been diagnosed with the recall issue and they would not cover the repair cost. I am wanting to dispute this matter and request that my repairs be covered. I have been told by the dealership that this is a safety issue and can leave me stranded so to not receive any assistance to cover the repair cost for a known issue for the year, make and model of my vehicle is unacceptable. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Mar 2024 | UNKNOWN OR OTHER,ENGINE | For some reason the vehicle shift gets stuck in the park position. After continuous tries, it eventually goes into gear. Apparently, there is something wrong with the transmission and should be covered by warranty. | Crash: No Fire: No | Unknown |
| Mar 2024 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER,SERVICE BRAKES | The ANC module malfunctions already at only 67000 miles and causes a humming noise which is very annoying when driving. The ebreak also malfunctions during cold weather conditions. I have had to restart the car due to the electronic parking break not working properly. In case of an emergency I might need it and it may malfunction. | Crash: No Fire: No | Unknown |
| Mar 2024 | FUEL/PROPULSION SYSTEM | all the lights on my dashboard turned on including the check engine light. Upon scanning for codes, I got a code that stated that fuel system is too rich. Upon further investigation, I was told by a mechanic that hondas with a 1.5 turbo have been having issues with the fuel injectors and that they need to be replaced. My car had 50,000 miles when the issue first started. | Crash: No Fire: No | Unknown |
| Mar 2024 | VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE | At least once a month with lane keep assist on, and a vehicle in the lane to my right, an emergency braking maneuver happens automatically. I have to disconnect the system | Crash: No Fire: No | Unknown |
| Mar 2024 | STRUCTURE,LANE DEPARTURE,FORWARD COLLISION AVOIDANCE | Check engine, right mirror, door, alignment. My safety is not good, the car jerks and merging into another lane. Yes it has been inspected by insurance representative. It appeared when I was hit on 02/13/2024 | Crash: Yes Fire: No | Unknown |
| Feb 2024 | ELECTRICAL SYSTEM | I received a recall notice that there is a safety recall on my vehicle for a circuit board under the PASSENGER seat. Manufacturer Recall #XHP, NHTSA recall number 24V064. I utilize my vehicle to provide a source of income. My local dealership informed me after I called them that there was currently no remedy to the problem. This is a major inconvenience that now I can no longer make the extra income I need. Does this problem affect my vehicle as a whole? Is this really a safety problem? I need documentation stating this is not a SAFETY recall, thank you. | Crash: No Fire: No | Unknown |
| Feb 2024 | SEATS | The driver’s seat continues to move (keeps adjusting) while I’m driving | Crash: No Fire: No | Unknown |
| Feb 2024 | UNKNOWN OR OTHER | An UNKNOWN SYSTEM or the FOB recently started causing the vehicle's trunk to unlock and/or windows to roll down. This presents SAFETY and THEFT issues since someone could enter the car or trunk without the owner/driver being aware of their presence. Also, the trunk popping open while driving is a distraction and blocks the view through the rear window. We traded a previous year's model of the same vehicle due to the same problem. The trunk light comes on if the trunk opens while the vehicle is in operation, but there is no way to know the trunk is open if the car is parked. | Crash: No Fire: No | Unknown |
| Jan 2024 | TIRES | My Honda accord has been acting up and it has Several problems including, adaptive cruise control system problem, collision mitigation braking system problem, road departure mitigation system problem, electric power steering system problem steering assist reduced, see your dealer, emissions system problem aviod heavy acceleration and high speed. Vehicle stability assist system Problem, traction and handling.Hill start asist. make an appeal and the car is having too much problems and it's costing me a lot of money! | Crash: No Fire: No | Unknown |
| Jan 2024 | ENGINE,FUEL/PROPULSION SYSTEM | Car stalled on me on the highway | Crash: No Fire: No | Unknown |
| Dec 2023 | STEERING | While driving at highway speeds, the vehicles steering becomes locked in place requiring a substantial amount of force to turn with the road causing the car to jerk which then cause me to over correct. There are no warning lights that have come on. The vehicle has less then 60k miles. The problem has been reproduced by a Honda dealer. They stated that they don't know how the steering rack could have failed. | Crash: No Fire: No | Unknown |
| Nov 2023 | ELECTRICAL SYSTEM | The contact's father owns a 2020 Honda Accord. The contact stated that following a short drive, the vehicle was parked on the street. The contact said that neighbors tried to alert him that the vehicle was on fire. The contact is hearing impaired and did not hear his neighbors knocking on his door. The fire department was called by a third party and extinguished the flames. The contact stated that the fire department left a note on her father's front door explaining that the fire had started under the driver's side front tire wheel well, then proceeded down the driver's side and was extinguished using water by the driver's side rear wheel well. The right passenger side of the vehicle was not damaged by the fire. There were no injuries. The fire department wrote a report and determined that the fire was an electrical system failure. The vehicle was not taken to a dealer or independent mechanic. The manufacturer was not informed. The vehicle was not repaired. The failure mileage was approximately 7,000. | Crash: No Fire: Yes | 7,000 |
| Oct 2023 | UNKNOWN OR OTHER,LANE DEPARTURE | There several blind spots in this car, had a car accident due to blind spot. | Crash: Yes Fire: No Towed | Unknown |
| Oct 2023 | FUEL/PROPULSION SYSTEM,FORWARD COLLISION AVOIDANCE | Hi, My Honda Accord Sport 2020 1.5T got 3 of 4 fuel injectors malfunctions and led to all warning lights turn on. I had to replace them (cost appro $1,900) at the Southpoint Honda dealership in Durham, North Carolina. They told me there is no recall for this model. Honda is bad. Many videos shown the same issue with mine on Youtube. Please help us. Thank you, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Oct 2023 | UNKNOWN OR OTHER | Unknown | Crash: No Fire: No | Unknown |
| Sep 2023 | SERVICE BRAKES | Rear brakes wearing before front brakes | Crash: No Fire: No | Unknown |
| Sep 2023 | FORWARD COLLISION AVOIDANCE | Vehicle was being driven at 38 mph on a road with no other vehicles, bicyclists, pedestrians or other obstructions in sight when the "BRAKE" warning flashed on the dashboard and the brakes were immediately engaged, causing a hard stop. Had there been a vehicle following, it is likely that a rear end collision would have occurred. | Crash: No Fire: No | Unknown |
| Jul 2023 | SERVICE BRAKES | 2020 Honda Accord Sport 19,000 miles, driving slowly in neighborhood, automatic brake system engaged and slammed the car to a stop without cause. No obstacles no other vehicle. I have an apt for dealership to inspect. I discovered this has been reported by other owners when I researched online The consumer stated that they are no comfortable driving the car since Honda cannot identify the issue with the vehicle. | Crash: No Fire: No | Unknown |
| Jul 2023 | ELECTRICAL SYSTEM | The contact owns a 2020 Honda Accord. The contact stated while driving 25 MPH, the messages "Lane Departure. See Dealer", "Engine Problem See Dealership”, “High Beam Problem. See Dealer" and other unknown messages were displayed. The vehicle was towed to the dealer, where an unknown fuse was replaced; however, the vehicle started temporarily but the failure recurred. The dealer diagnosed and determined that the transmission needed to be replaced. The vehicle was towed to a transmission specialist, where the transmission was replaced; however, the failure persisted. The contact related the failure to NHTSA Campaign Number: 20V771000 (Electrical System, Back Over Prevention, Visibility/Wiper, Visibility, Exterior Lighting); however, the VIN was not included. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that they could not assist due to the mileage on the vehicle. The failure mileage was approximately 84,000. | Crash: No Fire: No Towed | 84,000 |
| Jul 2023 | SEAT BELTS | Upon removing the driver seat belt after a trip today, I noticed the buckle release button was sticking down. I re-inserted the buckle, and heard the "click" sound indicating the buckle was securely fastened. I applied tension on the belt buckle, which released without pressing the button! I searched the internet for recalls, and found the 2018-2019 Honda Accord was recalled for a seat belt release button repair. However, there was no information about a recall for the 2020 model year, which I experienced this issue with. My safety has been put at risk as I am unsure how long the belt buckle has been able to be removed without pressing the buckle release button. I have not yet contacted Honda about the concern. A video is available and this issue is repeatable. There were no warning messages. My vehicle is available for inspection upon request. | Crash: No Fire: No | Unknown |
| May 2023 | FUEL/PROPULSION SYSTEM | The fuel injectors on the vehicle failed prematurely, causing all safety features on the vehicle to disable, including front end collision detection, power steering, ABS, etc. Additionally, I was told by the dealer that this problem could cause the vehicle to unexpectedly go into an idle mode. Honda currently has no parts available and no plans to repair the vehicle. | Crash: No Fire: No | Unknown |