Complaint volume
328 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
328 consumer-submitted complaints on record for the 2020 Honda Accord, grouped by component category.
Buyer interpretation
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
328 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
The most common categories are forward collision avoidance, engine, air bags. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Enriched records include 13 crash reports, 2 fire reports, 7 injury reports, and 1 fatality report. These fields come from complaint records and should be read in context.
Mileage is available on 80 complaints, with an average reported failure mileage of 29,071 miles. Compare that with the mileage on the listing.
Build a buyer checklist to turn these issues into questions and inspection points.
328 total complaints on record
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Jul 2024 | ENGINE | My car is less than 4 years old and only has 6623 miles. Already its leaking refringent from the condenser and Discharge Hose. Force Honda to fix the problem and reimburse car owners. Invoice cost is $10066.62 + tax | Crash: No Fire: No | Unknown |
| Jun 2024 | FORWARD COLLISION AVOIDANCE | I was driving on a road that the car has been on hundreds of times. Flat, straight, dry road with no other cars around. The car all of a sudden braked very hard and the "BRAKE" light started flashing and beeping for about 3-4 seconds and then went off and then the brake fully released. It was like hitting an invisible wall and fighting to maintain control of the car at the same time. It came out of nowhere and was so shocking. There was nothing around me and no reason for the AEB system to be used. I can't tell you if my foot was pressing on the gas or had lifted to maintain speed. I do know that my foot was on or lifted above the gas pedal and nowhere near the brake. I am shocked it didn't cause an accident but I am guessing that is because I held tight to the steering wheel and possibly because there were no other cars around. I have severe whiplash, a major headache, backache and am very scared driving the car should it happen again. I have not gone to receive medical treatment yet but it is highly likely that I will need it. I will be contacting the dealership as well to discuss. | Crash: No Fire: No Injuries: 1 | Unknown |
| Jun 2024 | UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM | I am an 81 years old widow and am very afraid to drive my new 2020 Honda Accord. I am regularly experiencing an ongoing intermittent issue where my car stalls for no apparent reason. I've taken it to the Honda garage where I purchased it two times and no one seems to be able to satisfactorily address this concern. The first time I reported it to the shop (4/24/24), the technician didn't even pull it into the garage to investigate it. I assumed they would hook it to some diagnostic device and see if the cars computer would have some record of the fault. Instead, he jumped in, pushed some buttons relating to the lane keeping system (?) and claimed that would fix it, but it did not. I continue to experience the same problems. One example is when I take my car to the car wash, it stalls at the end and starts beeping. No matter what car wash I go to, it's the same awful experience, where they must shut down their equipment and come out to help me get the car restarted so as to get me out of the way and let everyone else out who are now stuck behind me (Very frightening and embarrassing). I've also had the car shut off after hitting some small potholes. It will shut down and requires a few attempts to get it restarted from the middle of the road!again - I then took it back to the Honda garage where I purchased it for a 2nd time (6/3/24) and for some other routine maintenance. This time they told me that maybe it was caused by my Toll-Road EZ-Pass which was mounted to my windshield near the rear view mirror. As you may imagine, I'm beginning to think the reason for the inability to address the issue is either intentional, incompetence, or perhaps I have a lemon.. | Crash: No Fire: No | Unknown |
| May 2024 | FUEL SYSTEM, GASOLINE,ENGINE | The contact owns a 2020 Honda Accord. The contact stated while driving 25 MPH, the vehicle began to shudder. The contact stated that several unknown warning lights were illuminated. The message to see the dealer was displayed. The vehicle was taken to the local dealer, where it was diagnosed that the low-pressure fuel pump and a high-pressure fuel pump needed to be replaced. The vehicle was repaired. The manufacturer was contacted, and the contact was informed there was no recall coverage on the vehicle. The contact stated that the failure was like NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline). The failure mileage was approximately 62,000. | Crash: No Fire: No | 62,000 |
| May 2024 | FORWARD COLLISION AVOIDANCE | I've owned the car for over a year now, bought it for my daughter. 3 times the emergency braking system has gone off while driving for no reason. the last event happened while driving on a Hwy at 55 mph with no in front of her. The car slammed on the brakes, and the brake warning light went off, thankfully no one was behind her. | Crash: No Fire: No | Unknown |
| May 2024 | FORWARD COLLISION AVOIDANCE | On [XXX] I took my elderly mother to physical therapy and the car began to randomly brake although there were no vehicles in front of me. The braking light flashed and then car brakes on its own. A week later I was driving approximately 55 mph on a major highway and the car started braking again but without the warning light. Again, there were no cars anywhere around me. The next day I went to the Honda dealership in Covington, LA because I am very concerned this will happen again unexpectedly when there are cars around me and it will result in a bad accident injuring myself or others. I was told he can keep my car all day but he said they probably could not recreate the issue so its just a waste of time. He said nothing he can do about it. That's just how it is and maybe it was from a bug passing the sensor. I know have to remember to turn off the feature every time I drive because I am terrified that it will randomly brake again and it may cause a serious accident. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Apr 2024 | ELECTRICAL SYSTEM,AIR BAGS,ENGINE | Bought the car back in 2020 after less than a year electrical problems caused the car to malfunction got it fixed and constantly after that more electrical problems changed the sensors and the car still continued to lose power. While driving on the highway the car completely lost strength and would not let me drive more than 25mph check engine light started blinking as well as all the lights LKAS ACC TPMS and more. | Crash: No Fire: No | Unknown |
| Apr 2024 | FUEL/PROPULSION SYSTEM,FORWARD COLLISION AVOIDANCE | Vehicle engaged emergency brake by itself. Also in regards to current fuel delivery recall, Honda has yet to fix my recall saying they have not come up with the parts yet. This is my only vehicle that I bough to commute to work of 150 miles a day. The car stalls on the highway becoming more often than not and is hard to start sometimes. | Crash: No Fire: No | Unknown |
| Apr 2024 | FORWARD COLLISION AVOIDANCE | This car brakes while we are driving while there is nothing in front. was reported to the dealer, they can not find the issue unless the carb does it, or I can turn off the program, but that is not a safe move. | Crash: No Fire: No | Unknown |
| Apr 2024 | FORWARD COLLISION AVOIDANCE | Open highway traveling 50+ mph, changing lanes from middle to right. Car's emergency brakes turned on and slowed me down abruptly for about 1 full second. Thankfully no on was behind me and no one was hurt. I have had this car for 6 months and this has happened 2 other times. | Crash: No Fire: No | Unknown |
| Apr 2024 | FORWARD COLLISION AVOIDANCE | Collision mitigation message turned on, took it in to dealer and they said sensor was coming up as malfunction and not aligned so they aligned it. Although sensor was aligned emergency brake still brakes without an obstruction in front. It has happened on interstate highway at speed limit where speeds are at 75mph. | Crash: No Fire: No | Unknown |
| Apr 2024 | FORWARD COLLISION AVOIDANCE | The contact owns a 2020 Honda Accord. The contact stated while driving at an undisclosed speed with no other vehicles nearby, the Forward Collision Warning system activated briefly, applying the Automatic Emergency Braking. The vehicle returned to normal functionality, but the failure became a regular occurrence. The brake alert warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Action Number: EA24002 (Forward Collision Avoidance Warning). The manufacturer was not notified of the failure. The failure mileage was 54,000. | Crash: No Fire: No | 54,000 |
| Apr 2024 | FORWARD COLLISION AVOIDANCE | The hand/emergency brakes activated without me doing it while driving and had stayed on ever since. I had my mechanic look into it and he mentioned may be due to a defective sensor and advised to have the dealer look into it for recalls. I saw that the NHTSA is actually reporting on a similar issue. The car still has good brakes (pads and rotor) however the issue continues as it will randomly activate the emergency brakes. | Crash: No Fire: No | Unknown |
| Apr 2024 | FORWARD COLLISION AVOIDANCE | CAR EMERGENCY BRAKING SYSTEM ACTIVATES WITH NOTHING IN FRONT OF ME THIS HAS HAPPEND TO ME 3 TIMES TODAY IT SLOWED ME DOWN TO A COMPLETE STOP ON THE INTERSTATE AND TOOK A FEW SECONDS TO DISENGAGE WITH CARS SWERVING AROUND ME TO AVOID COLLISION THIS IS A MAJOR ISSUE | Crash: No Fire: No | Unknown |
| Apr 2024 | VEHICLE SPEED CONTROL | The contact owns a 2020 Honda Accord. The contact stated that while driving at an undisclosed speed, the cruise control function failed, and the vehicle decelerated independently. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 50,000. | Crash: No Fire: No | 50,000 |
| Apr 2024 | ELECTRICAL SYSTEM,AIR BAGS | The contact owns a 2020 Honda Accord. The contact stated while driving at 25 MPH, the front driver's side air bag, the front passenger's side air bag, and the knee air bags were deployed unintendedly. Additionally, there was a significant amount of chemical smoke inside the vehicle. There was no warning light illuminated. The contact stated that she depressed the brake pedal to stop and exit the vehicle, but the vehicle failed to respond. The contact stated that the vehicle rolled for 30-40 seconds and stopped after hitting a bicycle pole. The contact stated that the front passenger's side seat was occupied by an adult and the rear seats were occupied by an adult and a baby in the car seat when the failure occurred. The passengers sustained body aches and ringing ears but did not seek medical assistance. The contact stated that she parked the vehicle, and then all the passengers and she exited the vehicle for a moment. No police report was filed. The contact then drove to the residence. The vehicle was towed to the dealer to be diagnosed and repaired under warranty; however, the dealer informed the contact that they would not service the vehicle under warranty because they believed the air bags deployed due to an impact. The dealer then towed the vehicle to an autobody repair shop. The vehicle was not diagnosed or repaired. The contact later received notification of NHTSA Campaign Number: 24V064000(Air Bags), which she related to the failure. The manufacturer was notified of the failure and a case was opened, but no assistance was provided. The failure mileage was unknown. | Crash: Yes Fire: No Injuries: 4 Towed | Unknown |
| Apr 2024 | SEATS | I received A Safety Recall Notice in regards to replacing my seat weight sensor circuit board. I tried to contact Yonkers Honda Service Department on [XXX] and they refused to set me an appointment to fix this safety issue. They stated they do not do recalls at that Yonkers Honda Service location. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Apr 2024 | FUEL SYSTEM, GASOLINE | See attached document for complaint | Crash: No Fire: No | Unknown |
| Apr 2024 | FORWARD COLLISION AVOIDANCE | What component or system failed or malfunctioned, and is it available for inspection upon request? The Automatic Emergency Braking system engaged without any vehicle or person in front of my car. I was driving at about 40 mph and the brakes slammed on and then after a few seconds released How was your safety or the safety of others put at risk? If a vehicle was directly behind me, they could have slammed into my car. No car was at the time this happened. Has the problem been reproduced or confirmed by a dealer or independent service center? No, I haven't taken it in yet. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Not yet. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? The BRAKE light came on on the dashboard when it occurred. | Crash: No Fire: No | Unknown |
| Apr 2024 | FUEL/PROPULSION SYSTEM | On [XXX] while driving my vehicle my car would not accelerate over 30 MPH and following that all of my lights came on my dash Emission system problem, ACC, Collision mitigation braking system problem, road departure mitigation problem just to name a few. I proceeded to return home and not drive my car until I could take it to the dealership the following business day. In the meantime, I did research on what had happen to my car and also did a recall search on the make and model of my car and saw that 2018-2020 Honda Accord Sedan had an open recall with a date of 12/18/2023, recall #[XXX] described as 2018-20 Accord 2.0T Fuel Pump Mtr Saf Recall Exp2. I took my car on [XXX] to Team Honda in Baton Rouge, LA where I purchased the car on to have a diagnostic test done. I was told my fuel pump system needed to be replaced but my car did not fall under the recall so I would be responsible for the cost. However, I could contact American Honda to see if they would assist. I called American Honda and was advised they don't know why the dealership told me to call them because my car is not on the recall list even though my car has been diagnosed with the recall issue and they would not cover the repair cost. I am wanting to dispute this matter and request that my repairs be covered. I have been told by the dealership that this is a safety issue and can leave me stranded so to not receive any assistance to cover the repair cost for a known issue for the year, make and model of my vehicle is unacceptable. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Mar 2024 | UNKNOWN OR OTHER,ENGINE | For some reason the vehicle shift gets stuck in the park position. After continuous tries, it eventually goes into gear. Apparently, there is something wrong with the transmission and should be covered by warranty. | Crash: No Fire: No | Unknown |
| Mar 2024 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER,SERVICE BRAKES | The ANC module malfunctions already at only 67000 miles and causes a humming noise which is very annoying when driving. The ebreak also malfunctions during cold weather conditions. I have had to restart the car due to the electronic parking break not working properly. In case of an emergency I might need it and it may malfunction. | Crash: No Fire: No | Unknown |
| Mar 2024 | FUEL/PROPULSION SYSTEM | all the lights on my dashboard turned on including the check engine light. Upon scanning for codes, I got a code that stated that fuel system is too rich. Upon further investigation, I was told by a mechanic that hondas with a 1.5 turbo have been having issues with the fuel injectors and that they need to be replaced. My car had 50,000 miles when the issue first started. | Crash: No Fire: No | Unknown |
| Mar 2024 | VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE | At least once a month with lane keep assist on, and a vehicle in the lane to my right, an emergency braking maneuver happens automatically. I have to disconnect the system | Crash: No Fire: No | Unknown |
| Mar 2024 | STRUCTURE,LANE DEPARTURE,FORWARD COLLISION AVOIDANCE | Check engine, right mirror, door, alignment. My safety is not good, the car jerks and merging into another lane. Yes it has been inspected by insurance representative. It appeared when I was hit on 02/13/2024 | Crash: Yes Fire: No | Unknown |