Complaint volume
328 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2020 Honda Accord Complaints
328 consumer-submitted complaints on record for the 2020 Honda Accord, grouped by component category.
328 Total complaints
13 Crash reports
2 Fire reports
7 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are forward collision avoidance, engine, air bags. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 13 crash reports, 2 fire reports, 7 injury reports, and 1 fatality report. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 80 complaints, with an average reported failure mileage of 29,071 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to forward collision avoidance, engine, air bags?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2020 Honda Accord?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2020 Honda Accord
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2020 Honda Accord complaints?
13 Crash
2 Fire
7 Injury
1 Fatality
12 Towed
5 Medical attention
What are the most common 2020 Honda Accord complaint categories?
FORWARD COLLISION AVOIDANCE 53
ENGINE 28
AIR BAGS 25
SERVICE BRAKES 17
UNKNOWN OR OTHER 16
SERVICE BRAKES,FORWARD COLLISION AVOIDANCE 15
FUEL/PROPULSION SYSTEM 14
STEERING 14
ELECTRICAL SYSTEM 11
FUEL SYSTEM, GASOLINE 8
328 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Jun 2021 | FORWARD COLLISION AVOIDANCE | Both my wife and I have multiple dates and time experienced issues of CMBS Collision Mitigation Braking System, we would be driving with no traffic near us or with in hundreds of feet in front of us that the system would flash "brake" on the dash and then start slowing the vehicle down. Also the Front and rear brakes pads and rotor have been replaced under 6000 miles on the vehicle | Crash: No Fire: No | Unknown |
| May 2021 | UNKNOWN OR OTHER | Just before March 2, 2021 shortly after purchasing this new vehicle I discovered a safety hazard in which the passenger window will not roll down, I brought it to Hoehn Honda in Carlsbad on March 2 and they oiled the window to make it work. I had concerns that they did not replace the motor mechanisms and it would fail again which it has. Today May 17 2021 I was not feeling ill at work and went to sit in my car to roll down the windows to get a breeze and again the passenger front seat window is stuck. One or two times it seemed like it didn’t work but on the next try it did after the repair. now it’s frozen again. Having non-operational windows is a safety hazard and a passenger hazard, and a law enforcement hazard if pulled over and the window will not roll down. It is stuck in the up position. The dealership has no interest it’s a safety hazard and requires i drive it in and will not provide me a loaner car. | Crash: No Fire: No | Unknown |
| Apr 2021 | SERVICE BRAKES | THE VEHICLES BRAKING SYSTEM CAUSES WARPED ROTERS AT VERY LOW MILEAGE. USING THESE SYSTEMS IN COMBINATION WITH THE WARPED ROTERS CAUSES VEHICLE SHAKING, DRIVER DISTRACTION, AND INCREASED STOPPING DISTANCE. HONDA REPLACED THE FIRST SET OF ROTORS UNDER WARRANTY WHICH TEMPORARILY FIXED THE ISSUE. HOWEVER ISSUES RELATED TO THESE SYSTEMS INCUR EXCESSIVE APPLICATION OF THE BRAKES RESULTING IN A RESURFACING OF THE PROBLEM AFTER A SHORT TIME. HONDA REFUSES TO ACKNOWLEDGE THIS SAFETY ISSUE OR REPAIR | Crash: No Fire: No | 6,000 |
| Apr 2021 | WHEELS,SUSPENSION | TL* THE CONTACT OWNS A 2020 HONDA ACCORD. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THERE WAS A THUMPING SOUND COMING FROM THE REAR OF THE VEHICLE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO IMPERIAL VALLEY HONDA (664 THOMAS LANE, EL CENTRO, CA 92243) WHERE THE VEHICLE WAS DIAGNOSED AND THE CONTACT WAS INFORMED THAT THE REAR WHEELS COULD NOT BE ADJUSTED WHILE PERFORMING AN ALIGNMENT ON THE VEHICLE. THE DEALER INFORMED THE CONTACT THAT HE SHOULD PURCHASE A CAMBER ADJUSTER KIT TO FIX THE ISSUE WITH THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT IF THE VEHICLE IS NOT UNDER WARRANTY THERE WOULD BE NO ASSISTANCE PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 35,000. | Crash: No Fire: No | 35,000 |
| Apr 2021 | SERVICE BRAKES | I BOUGHT THIS CAR WITH 7 MILES ON IT. MY HUSBAND INSTANTLY KEPT SAYING WHY IS YOUR CAR SHAKING WHEN YOU APPLY THE BRAKES? I DIDN'T NOTICE BEFORE BUT WAS, ESPECIALLY IF YOUR STOPPING FROM A SPEED OF 50MPH OR MORE. BY THE TIME OF MY FIRST SERVICE IT WAS INCREASINGLY WORSE. I HAD THEM CHECK IT BUT THEY SAID IT WAS FINE. IT GOT WORSE! I WENT BACK AGAIN & EXPLAINED IF IT WAS FINE WE HAVE A PROBLEM. THEY CHECKED IT AGAIN, SAID THERE MUST BE A MANUFACTURER DEFECT WITH ROTORS. THEY MACHINED THEM & PUT NEW PADS. THE NEXT MORNING BACKING OUT OF CAR PORT- SCRUBBING METAL SOUND AND SQUEAL. THESE BRAKES ARE FAULTY AND I CAN NO LONGER TRUST THAT HONDA CARES. I'M TRADING MY CAR FOR A MAXIMA IN SEPTEMBER. I HAVE OWNED 7 HONDA'S. THIS WAS MY FIRST BRAND NE ONE. NOT GOOD | Crash: No Fire: No | 8,000 |
| Apr 2021 | SERVICE BRAKES | WITH ONLY 2600 MILES ON THE CAR, I WENT IN FOR A INSPECTION AT HONDA AND THE REAR BRAKES WERE ALREADY FADING TO THE POINT THAT I MIGHT NEED TO REPLACE THEM WITHIN 2K MORE MILES. FROM WHAT I READ, THE STABILIZING FEATURE THAT HONDA IMPLEMENTED IS A BIT TOO AGGRESSIVE AND BECAUSE OF THAT THE REAR BRAKES ARE WEARING OUT MUCH FASTER THAN THEY SHOULD. | Crash: No Fire: No | 2,664 |
| Apr 2021 | SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | THE AUTOMATIC BRAKING SYSTEM WAS ACTIVATED WHEN I WAS DRIVING ~40MPH ON A STRAIGHT HIGHWAY UNDER CLEAR WEATHER CONDITIONS WITH NO CARS IN FRONT OF ME. FORTUNATELY, THE CAR BEHIND ME WAS ABLE TO AVOID ME BUT I DID RECEIVE A FEW HONKS AND A COUPLE OF FINGER SALUTES. I IMMEDIATELY REPORTED THE PROBLEM TO MY DEALERSHIP AND STILL HAVEN'T HEARD FROM THEM - 4 HOURS AND COUNTING. | Crash: No Fire: No | 7,200 |
| Apr 2021 | ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM | I LEASED MY VEHICLE A YEAR AGO, I HAD ELECTRICAL ISSUES WITH MY OLD CAR SO I WANTED A BRAND NEW CAR THAT WAS RELIABLE AND SAFE FOR ME AND MY CHILDREN. IN THE FIRST MONTHS THE CAR WAS FINE BUT AFTER ABOUT 4 MONTHS THE CAR WOULD SMOKE FROM THE EXHAUST PIPES RANDOMLY. I TOOK IT FOR MAINTENANCE AS THE CAR SYSTEM DIRECTED BUT THE REPAIR SHOP NEVER SAID THERE WAS ANYTHING WRONG WITH THE EXHAUST SYSTEM. A MONTH OR SO PAST AND ONE DAY I GOT IN THE CAR AND ALL THE LIGHTS ON THE DASH BOARD WERE IN. I WAS SO FREAKED OUT BECAUSE IT WAS A NEW CAR AND NO WARNING LIGHTS SHOULD OF BEEN ON. I TOOK IT TO HONDA REPAIR SERVICES AND THEY FOUND OUT THAT A MOUSE WENT IN MY ENGINE AND CHEWED SOME OF THE ELECTRICAL WIRES. THE COST OF THE REPAIR WAS 1700 WHICH IS EXTREMELY OUTRAGEOUS PRICES TO ME. ANYWAY I WAS AT HOSPITAL AT WORK AND I GOT THE CALL FROM THE MECHANIC SAYING I WOULD HAVE TO PAY OUT OF POCKET BECAUSE IT WASN'T A FACTORY DEFAULT. SO I WENT HOME AND DID SOME RESEARCHING AND I FOUND OUT HONDA HAD BEEN USING SOYBEAN IT PEANUT BUTTER OIL TO LUBE THE WIRING, AND THAT'S WHAT ATTRACTS RODENTS TO YOUR ENGINE. IT ALSO STARTED THAT HONDA WIRE PROTECTION TAPE WAS OUT OF STOCK BECAUSE SOME MANY CUSTOMERS HAD THERE CAR WIRES EATEN BY RODENTS. SO I WAS SO PISSED OFF THAT I CALLED HONDA CORPORATE AND THEY TOLD ME THERE IS NOTHING THEY CAN DO. I FEEL AS THOUGH THIS IS A BIG SAFETY ISSUE, WHY WOULD HONDA PUT PARTS OR USE OILS IN THE CAR ENGINE THAT ATTRACTS RODENTS. THIS TO ME IS, UNFAIR TO HONEST HARD WORKING CUSTOMERS THAT PAY HONDA THERE MONEY EXPECTING TO HAVE A SAFE AND RELIABLE VEHICLE.NOW I JUST FOUND OUT THERE IS A RECALL ON THE VEHICLE BECAUSE THE CAR STARTED SMOKING OUT THE EXHAUST PIPES ONCE AGAIN. I AM VERY DISAPPOINTED IN HONDA. | Crash: No Fire: No | 17,000 |
| Apr 2021 | FORWARD COLLISION AVOIDANCE | CRUISE CONTROL NOT WORKING PROPERLY WITH THE SPEED AND CAR BRAKE BY HIMSELF ITS LIKE DETECT SOMETHING BUT IS NOTHING IN FRONT | Crash: No Fire: No | 11,000 |
| Apr 2021 | STEERING | 8/31/2020 MY 2020 HONDA ACCORD POWER STEERING IS TAKING CONTROL OF POWER STEERING. I HAD A CRASH AT 400HAMPTON ROAD -DALLAS TEXAS. MY ( POWER STEERING) PULLED TO THE LEFT SIDE OF THE CURB, I HAD TO YANK THE CAR BACK TO THE LEFT BUT THE CAR ALREADY COLLIDED WITH THE LEFT CURB, RESULTING IN PROPERTY DAMAGE TO THE SIDE OF CAR AND MY RIGHT HAND. | Crash: Yes Fire: No | 9,000 |
| Mar 2021 | ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES | TL* THE CONTACT OWNS A 2020 HONDA ACCORD. THE CONTACT STATED WHILE DRIVING AT AN UNDISCLOSED SPEED, THE TRUNK OPENED INADVERTENTLY. THERE WERE SEVERAL UNKNOWN WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO SAN FRANCISCO HONDA (1595 VAN NESS AVE, SAN FRANCISCO, CA 94109, (415) 687-0174) AND THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 20V771000 (ELECTRICAL SYSTEM, BACK OVER PREVENTION, VISIBILITY/WIPER, VISIBILITY, EXTERIOR LIGHTING) HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 2,000. | Crash: No Fire: No | 2,000 |
| Mar 2021 | STEERING,POWER TRAIN | 2020 HONDA ACCORD - NOT TRACKING STRAIGHT. DEALERSHIP SAYS THEY CANNOT RECREATE. ISSUE HAPPENS EVERYTIME GOING 50+MPH FOR EXTENDED PERIODS OF TIME WHEN CAR IS WARMED UP (30-45+ MINUTES ON HIGHWAY. DID NOT INITIALLY HAPPEN DURING RESIDENTIAL COMMUTES, BUT IS NOW STARTING TO.) WHEEL STICKS TO ONE SIDE WHEN TURNING SLIGHTLY TO EITHER SIDE AND THEN RELEASES CAUSING OVERCORRECTING. WHEEL IS LOOSE AT CENTER AND YOU CONTINUOUSLY HAVE TO ADJUST LEFT TO RIGHT TO LEFT TO STAY STRAIGHT. IT'S ALMOST AS IF THERE IS NO RESISTANCE IN A CERTAIN SECTION OF THE WHEEL. SEVERELY CONCERNING. FEELS EXTREMELY UNSAFE AND DEALERSHIP WON'T LISTEN. SEEMS LIKE SAME ISSUE FROM 2014 RECALL. PLEASE RECALL THIS ISSUE - I JUST BOUGHT A NEW CAR AND IT'S DOING THIS; SOMETHING THAT SHOULD NOT HAPPEN, ESPECIALLY IN A BRAND NEW CAR WITH ME BEING THE FIRST OWNER - BOUGHT NEW IN NOVEMBER 2019 AT 6MILES. I'VE OWNED 3 OTHER HONDA'S AND THIS HAS NEVER HAPPENED. I FEEL LIKE HONDA IS JUST TRYING TO RUN MY WARRANTY OUT - I WILL FIGHT TO HAVE THIS ISSUE TAKEN CARE OF AS I FEEL LIKE I COULD CRASH AT ANY TIME. | Crash: No Fire: No | 400 |
| Mar 2021 | SERVICE BRAKES | TL* THE CONTACT OWNS A 2020 HONDA ACCORD. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD SHAKE WHILE MAKING A SQUEALING NOISE WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT STATED THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO LIA HONDA ENFIELD (20 PALOMBA DR, ENFIELD, CT 06082) WHERE IT WAS DIAGNOSED WITH THE REAR ROTORS NEEDING TO BE REPLACED. THE VEHICLE HAD BEEN REPAIRED HOWEVER, THE FAILURE OCCURRED. THE CONTACT TOOK THE VEHICLE TO SCOTT'S AUTOMOBILE SALES (249 HAMPDEN ST, HOLYOKE, MA 01040) FOR A SECOND OPINION AND WAS INFORMED THAT THE FRONT ROTORS AND BRAKE PADS NEEDED TO BE REPLACED. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE AND REFERRED THE CONTACT TO THE LOCAL DEALER. THE FAILURE MILEAGE WAS APPROXIMATELY 10,835. | Crash: No Fire: No | 10,835 |
| Mar 2021 | UNKNOWN OR OTHER | LAST YEAR A COUPLE OF WEEKS AFTER I PURCHASED MY CAR I CAME OUT THE STORE TO DISCOVER THE GAS TANK DOOR OPEN AND THE CAR WAS LOCKED. WHEN I CALLED THE DEALERSHIP ABOUT THE INCIDENT IT WAS BRUSHED OFF. THE SPEED LIMIT SIGN CAPTURE CAMERA SHOWED THAT THE SPEED LIMIT WAS 90 WHEN I WAS IN A 35 MILE ZONE, IT HAD CAPTURED THE LAST TWO NUMBERS A ROUTING SIGN INSTEAD OF THE SPEED LIMIT SIGN. I WOKE UP ONE MORNING TO FIND MY CAR WINDOWS DOWN, THE SUNROOF OPEN AND THE CAR WAS STILL LOCKED. THE KEYS WERE STORED IN A PLACE WHERE THEY WERE NOT TOUCHING ANYTHING, SO THERE WAS NO LOGICAL EXPLANATION FOR THE WINDOWS TO BE DOWN AND THE SUNROOF OPEN. THE CAR HAD NOT BEEN DRIVEN FOR A COUPLE OF DAYS PRIOR TO THIS INCIDENCE. I CALLED THE SHERIFF'S OFFICE. ON MARCH 18, 2021, I DISCOVERED THAT THE GAS TANK DOOR WAS NOT LOCKING AT ALL. | Crash: No Fire: No | Unknown |
| Mar 2021 | VEHICLE SPEED CONTROL,SERVICE BRAKES | WHEN TAPPING THE BREAKS THE HAS A SERGE OF ACCELERATION.... AFTER GOING OVER BUMPY ROAD OR POTHOLES THE CAR ALSO HAS A SERGE OF ACCELERATION. | Crash: No Fire: No | 4,100 |
| Mar 2021 | VISIBILITY | TL* THE CONTACT OWNS A 2020 HONDA ACCORD. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, SHE HEARD AN ABNORMAL CRACKING SOUND COMING FROM THE SUN ROOF. THE CONTACT INSPECTED THE SUN ROOF AND SAW SEVERAL CRACKS HAD FORMED ON THE SUN ROOF. THE CONTACT IMMEDIATELY CLOSED THE SUN ROOF AND STATED THAT THE SUN ROOF STARTED BREAKING APART AS SHE REACHED HER DESTINATION. THE CONTACT ALSO STATED THAT THE CRACK OCCURRED WITHOUT IMPACT. THE CONTACT TOOK THE VEHICLE TO COLONIAL HONDA OF DARTMOUTH (225 STATE RD, DARTMOUTH, MA 02747) WHERE IT REMAINED UNREPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 13,000. | Crash: No Fire: No | 13,000 |
| Mar 2021 | SUSPENSION,STRUCTURE,SERVICE BRAKES | I [XXX] AM WRITING THIS LETTER ABOUT MY 2020 HONDA ACCORD. VIN NUMBER [XXX]. I LEASED THIS CAR IN JANUARY OF 2019 FROM TAMPA HONDA. MY BROTHER'S NAME IS ON THE LEASE AND HIS NAME IS [XXX] . HE HAS BEEN LEASING CARS FOR ME OVER 5 YEARS, FROM HONDA. ON FEBRUARY 10, 2020, I WAS OUTSIDE CLEANING MY CAR, LIKE I ALWAYS DO FOR THE LAST 20 YEARS WITH THE CAR RUNNING SO I CAN LISTEN TO THE MUSIC. I WAS ON THE PASSENGER SIDE CLEANING THE INSIDE DASH BOARD, AND ALL OF A SUDDEN THE CAR ROLLED BACKWARDS. I WAS IN A STATE OF SHOCK AND DIDN'T KNOW HOW TO STOP IT. I WAS HALF WAY IN THE CAR, AND HALF WAY OUTSIDE WITH MY FEET ON THE GROUND. THE CAR ROLLED OUT IN THE STREET AND HIT THE CAR PARKED ACROSS STREET. I HAD TO FILE A CLAIM FOR THE CAR I HIT, PLUS I WENT TO THE HOSPITAL BECAUSE I HURT MY LEG. I CONTACTED TAMPA HONDA AND WAS TOLD TO TAKE THIS TO THE SERVICE DEPARTMENT. THEY WOULDN'T HELP ME, SO I WAITED TO MONDAY, AND I WENT TO TAKE IT TO THE FINANCE AND SPOKE TO [XXX] AND SHOWED HIM THE VIDEO AND SHOWED HIM A VIDEO OF THE CAR GOING IN REVERSE BY ITSELF AND THEY SAID THERE IS NOTHING THEY CAN DO FOR ME. I THEN CONTACTED HONDA CORPORATION OFFICE AND EXPLAINED TO THEM THE SITUATION AND THEY GAVE ME A CASE NUMBER, [XXX], AND TOLD ME SOMEONE WOULD GET BACK TO ME IN 3 DAYS. THE LADY [XXX] CONTACTED ME AND TOLD ME IT WAS NOTHING WRONG WITH THE CAR, AND SHE SAID SHE IS SORRY FOR WHAT HAPPENED, BUT THERE IS NOTHING THEY CAN DO. SHE ALSO TOLD ME THAT IT IS A GOOD THING I CONTACTED MY INSURANCE TO FIX THE OTHER PERSON'S CAR, BUT THERE IS NOTHING SHE CAN DO. I AM WRITING THIS LETTER IN HOPES OF GETTING SOME KIND OF HELP, BECAUSE THE CAR IS NOT SAFE AND THEY WILL NOT TAKE IT BACK. MY NEIGHBOR HAS SURVEILLANCE AND HE UPLOADED A VIDEO TO YOU TUBE. THE VIDEO IS HTTPS://YOUTU.BE/JVY9. MY NEIGHBOR PUT IT ON HIS YOUTU [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR | Crash: Yes Fire: No Injuries: 1 Medical attention | 19,600 |
| Mar 2021 | SUSPENSION,STRUCTURE,SERVICE BRAKES | I [XXX] AM WRITING THIS LETTER ABOUT MY 2020 HONDA ACCORD. VIN NUMBER [XXX]. I LEASED THIS CAR IN JANUARY OF 2019 FROM TAMPA HONDA. MY BROTHER'S NAME IS ON THE LEASE AND HIS NAME IS [XXX]. HE HAS BEEN LEASING CARS FOR ME OVER 5 YEARS, FROM HONDA. ON FEBRUARY 10, 2020, I WAS OUTSIDE CLEANING MY CAR, LIKE I ALWAYS DO FOR THE LAST 20 YEARS WITH THE CAR RUNNING SO I CAN LISTEN TO THE MUSIC. I WAS ON THE PASSENGER SIDE CLEANING THE INSIDE DASH BOARD, AND ALL OF A SUDDEN THE CAR ROLLED BACKWARDS. I WAS IN A STATE OF SHOCK AND DIDN'T KNOW HOW TO STOP IT. I WAS HALF WAY IN THE CAR, AND HALF WAY OUTSIDE WITH MY FEET ON THE GROUND. THE CAR ROLLED OUT IN THE STREET AND HIT THE CAR PARKED ACROSS STREET. I HAD TO FILE A CLAIM FOR THE CAR I HIT, PLUS I WENT TO THE HOSPITAL BECAUSE I HURT MY LEG. I CONTACTED TAMPA HONDA AND WAS TOLD TO TAKE THIS TO THE SERVICE DEPARTMENT. THEY WOULDN'T HELP ME, SO I WAITED TO MONDAY, AND I WENT TO TAKE IT TO THE FINANCE AND SPOKE TO [XXX] AND SHOWED HIM THE VIDEO AND SHOWED HIM A VIDEO OF THE CAR GOING IN REVERSE BY ITSELF AND THEY SAID THERE IS NOTHING THEY CAN DO FOR ME. I THEN CONTACTED HONDA CORPORATION OFFICE AND EXPLAINED TO THEM THE SITUATION AND THEY GAVE ME A CASE NUMBER, [XXX], AND TOLD ME SOMEONE WOULD GET BACK TO ME IN 3 DAYS. THE LADY [XXX] CONTACTED ME AND TOLD ME IT WAS NOTHING WRONG WITH THE CAR, AND SHE SAID SHE IS SORRY FOR WHAT HAPPENED, BUT THERE IS NOTHING THEY CAN DO. SHE ALSO TOLD ME THAT IT IS A GOOD THING I CONTACTED MY INSURANCE TO FIX THE OTHER PERSON'S CAR, BUT THERE IS NOTHING SHE CAN DO. I AM WRITING THIS LETTER IN HOPES OF GETTING SOME KIND OF HELP, BECAUSE THE CAR IS NOT SAFE AND THEY WILL NOT TAKE IT BACK. MY NEIGHBOR SAVED A VIDEO AND IT CAN BE FOUND HTTPS://WWW.YOUTUBE.COM/WATCH?V=JVY9.TUOCSG&FEATURE=YOUTU.BE [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR | Crash: Yes Fire: No Injuries: 1 Medical attention | 19,654 |
| Mar 2021 | ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM | MY CAR WAS AT THE MECHANIC'SHOP AROUND THE CORNER. IT'S AT HONDA OF SERRAMONTE IN COLMA OF DALY CITY. THE CAR WAS AT THE SHOP SINCE 01/28/2021. THERE IS A RECALL ON 2018-2021 HONDA ACCORD. PLEASE GIVE ME A CALL. [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). | Crash: No Fire: No | 2,700 |
| Feb 2021 | STEERING,LANE DEPARTURE | THERE APPEARS TO BE AN ISSUE WITH THE STEERING WHEN DRIVING STRAIGHT, THE WILL SEEM TO LACK RESPONSE AND THE CAR WILL DRIFT TO THE RIGHT OR THE LEFT ONLY TO HAVE CONTROL REGAINED VIA A NOTCHY LIGHT JOLT OF THE WHEEL. THIS HAS ALSO BEEN DESCRIBED BY 2018-2020 ACCORD OWNERS AS A NOTCH AND/OR FLAT SPOT IN THE STEERING WHEN ON SMOOTH STRAIGHT HIGHWAY ROADS. I CONSISTENTLY HAVE THIS OCCUR WHEN DRIVING FOR MORE THSN 5 OR TEN MINUTES ON ANY OPEN ROAD. DOES NOT SEEM TO NOTICEABLE IN LOCAL DRIVING. I DO NOTICE THIS WITHIN 20-30 MINUTES OF DRIVING. I BROUGHT THE VEHICLE TO A LOCAL HONDA DEALERSHIP (WALDORF HONDA) AND THEY DID A MINOR ADJUSTMENT TO THE BALANCE OF THE TIRES. THIS HAD NO EFFETC FOR THE PROBLEM AND I NOTICED IT HAPPENING AGAIN IMMEDIATELY UPON DRIVING ON AN PEN HIGHWAY AGAIN. I'VE IDENTIFIED AT LEAST 20 SUCH COMPLAINTS ON THE NHTSA WEB-SITE FROM 2018-2020 MODELS, I'M SURPRISED THAT NO SUCH BULLETIN OR RECALL IS DOCUMENTED TO REMEDY THIS ISSUE. THIS IS PRIMARILY A HIGHWAY ISSUE AT SPEEDS ABOVE 50MPH, BUT I EVEN FEEL THE NOTCHY STEERING ON SMOOTH SINGLE LANE COUNTRY ROADS THAT AT 40-50MPH. I FEEL THAT THIS IS A DEFINITE CAR SFAETY ISSUE WHICH NEEDS TO BE REMEDIED AS AT HIGHWAY SPEEDS THE CAR DRIFTS AND THE DRIVER FIGHTS TO KEEP IT STRAIGHT. ESPECIALLY CONCERNING WHEN DRIVING IN RAIN OR SLICK CONDITIONS. THIS IS A SAFETY ISSUE THAT HONDA NEEDS TO ADDRESS BEFORE SOMEONE IS HURT OR KILLED DUE TO HIGH-SPEED SWERVING TO MAINTAIN THE VEHICLE IN A STRAIGHT LINE ON THE ROAD. IN ALMOST FIFTY YEARS OF DRIVING I HAVE NEVER BEEN AFRAID TO DRIVE A CAR ON THE HIGHWAY. THAT IS HOW I FEEL ABOUT THE 2020 HONDA ACCORD NOW. | Crash: No Fire: No | 10,850 |
| Feb 2021 | ENGINE,FUEL/PROPULSION SYSTEM | HAD OIL CHANGE SERVICE MANAGER SAID TECH CHANGING OIL NOTICED A STRONG SMELL OF GASOLINE IN OIL . MANAGER SAID YOU HAVE GAS IN YOUR OIL. | Crash: No Fire: No | 2,300 |
| Feb 2021 | ELECTRICAL SYSTEM,LANE DEPARTURE | CONSTANT ALERT COMING ON VEHICLE AS DRIVING SAYING "COLLISION MITIGATION BRAKING SYSTEM HAS A PROBLEM. HAVE YOUR VECHILE CHECKED BY DEALER" ALONG WITH "ADAPTIVE CRUISE CONTROM SYSTEM HAS PROBLEM. TURN OFF ENGINE, THEN RESTART" AM I DEALING WITH A COMPUTER OR A VEHICLE I CAN POTENTIALLY LOSE MY LIFE IF SOMETHING GOES WRONG??? | Crash: No Fire: No | 12,000 |
| Feb 2021 | ENGINE | DRIVING ON I95 NEAR LUMBERTON NC AT 78MPH IN ECON MODE WITH CRUISE ON, WENT TO PASS VEHICLE AFTER CRUISE SLOWED ME DOWN, STEPPED ON GAS AND RESPONSE FELT DIFFERENT, REALIZED I WAS SLOWING DOWN WHILE STEPPING ON THE GAS. NOTICED CEL LIGHT AND CONTINUED TO SLOW DOWN. I THOUGHT CAR WAS DRIFTING BUT THE RPMS STILL SHOWED ENGINE ON. GOT TO SAFETY APRON AND REALIZED CAR WAS IN LIMP MODE. MANAGED TO GET TO EXIT RAMP. SITTING ON RAMP NOTICED THAT THE ENGINE, WHEN YOU TAPPED THE GAS PEDAL, WAS ROUGH BUT SEEMED TO IDLE OK. TOWED TO NEARBY DEALER. THEY SAID IT HAD A P0300 HISTORY CODE BUT NO CURRENT CODE. THEY CLEARED IT, TEST DROVE AND GAVE IT BACK TO ME. CONTINUED BY TRIP TO VIRGINIA WITH NO PROBLEMS. CAR HAD 7251 MILES. NO PROBLEMS BEFORE THIS. PREVIOUS NIGHT (31ST) WE GASSED UP AND DROVE AN HOUR+ TO FLORENCE IN RAIN. STAYED THE NIGHT AND STARTED NEXT DAY. WE HAD DRIVEN ANOTHER HOUR+ WHEN THIS HAPPENED. IT WAS IN THE 30'S THAT DAY IN SC BUT NOT RAINING. | Crash: No Fire: No | 7,251 |
| Feb 2021 | FORWARD COLLISION AVOIDANCE,LANE DEPARTURE | THE WARNING LIGHTS COME ON FOR THE BREAKING SYSTEM ROAD DEPARTURE MITIGATION SYSTEM PROBLEM SEE YOUR DEALER, COLLISION MITIGATION BRAKING SYSTEM PROBLEM SEE YOUR DEALER ADAPTIVE CRUISE CONTROL SYSTEM PROBLEM SEE YOUR DEALER. WITH THE ACC AND BRAKE SYSTEM WARNING LIGHTS ON AND THE CAR ONLY HAS 2516 MILES ON IT. THIS DOES NOT MAKE ME FEEL SAFE AT ALL TO DRIVE. WHAT IS BEING DONE TO FIX THIS PROBLEM AS THERE ARE MULTIPLE REPORTS OF THIS KIND? IS THERE A FIX NOW!! | Crash: No Fire: No | 2,516 |
| Jan 2021 | UNKNOWN OR OTHER | FOLLOWING A COLLISION, THE VEHICLE CAUGHT FIRE RESULTING IN OPERATOR DEATH | Crash: Yes Fire: Yes Fatalities: 1 Towed Medical attention | Unknown |