Complaint volume
328 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2020 Honda Accord Complaints
328 consumer-submitted complaints on record for the 2020 Honda Accord, grouped by component category.
328 Total complaints
13 Crash reports
2 Fire reports
7 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are forward collision avoidance, engine, air bags. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 13 crash reports, 2 fire reports, 7 injury reports, and 1 fatality report. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 80 complaints, with an average reported failure mileage of 29,071 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to forward collision avoidance, engine, air bags?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2020 Honda Accord?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2020 Honda Accord
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2020 Honda Accord complaints?
13 Crash
2 Fire
7 Injury
1 Fatality
12 Towed
5 Medical attention
What are the most common 2020 Honda Accord complaint categories?
FORWARD COLLISION AVOIDANCE 53
ENGINE 28
AIR BAGS 25
SERVICE BRAKES 17
UNKNOWN OR OTHER 16
SERVICE BRAKES,FORWARD COLLISION AVOIDANCE 15
FUEL/PROPULSION SYSTEM 14
STEERING 14
ELECTRICAL SYSTEM 11
FUEL SYSTEM, GASOLINE 8
328 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| May 2022 | VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE | CMS - collision mitigation system stops working completely. 2 warning lamps on dash. Cruise control completely inoperative. Vehicle was initially inspected by dealer on 11/19/21with DTC U0401-92 - Temporary stop of integrated driver support system (rejected control request), also found U0416-68 VSA system malfunction. This issue happens every 1-3 thousand miles. Also with the CMS/braking system, it will alert "brake" on dash and brake hard if encountering repetitive shadows from objects that are cast onto the road. My safety and others safety were compromised due to hard braking and cars behind me that then had to brake, nearly rear-ending my car. | Crash: No Fire: No | Unknown |
| Apr 2022 | UNKNOWN OR OTHER,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | Driving on a two lane highway suburban area - 40 miles per hour in a 40 mph speed limit. No cars in front of me for at lease 1/2 mile - totally blank and clear road. A pick up truck behind me. Very little traffic. Suddenly without warning and knowing my foot is on the accelerator, the car brakes to a complete stop with no foot on the brake pedal! Complete random braking for no reason. Luckily the vehicle behind me was far enough and not too close which allowed him to swerve and avoid colliding into me. He passed me and probably thought I was crazy. I called Honda and they told me to bring it in which I did. They performed many tests in all areas and advised they could not locate anything wrong. I know there is an ongoing investigation with Honda Accords and dangerous random breaking, thus the reason for this incident to be documented. The general manager of the dealership was in touch with me and advised he would be doing some research. I could easily have been killed if not for quick thinking of the vehicle behind me, and also luckily no car in front of me. What do you advise? This is extremely disconcerting to know it could happen again. | Crash: No Fire: No | Unknown |
| Apr 2022 | STEERING | At approximately 9,000 miles I noticed a steering problem with my accord. It started very subtle over a few weeks. Driving at a speed over 50 mph, the steering wheel felt as if it was sticking when trying to turn slightly to the right or left. It became more and more noticeable to a point where I did not feel safe driving it on the interstate at high speeds. When it would stick, I had to pull the wheel harder to the right or left to release it, making me feel I would over correct and run off the road or into another car. The problem was very noticeable after about 30 minutes of driving when the car was warmed up, and at a speed greater than 50 mph. The steering was normal at low speeds during slower traffic in town. The dealership duplicated the problem and replaced the car steering rack. This corrected the problem. | Crash: No Fire: No | Unknown |
| Apr 2022 | LANE DEPARTURE,FORWARD COLLISION AVOIDANCE | If I have the lane keeping assistance on and go through an intersection the car beeps BREAK!! | Crash: No Fire: No | Unknown |
| Apr 2022 | ELECTRICAL SYSTEM,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | Several times my car has slammed the brakes on its own when I have not touched the brakes and also when there is no car in front of me for it to detect the need to brake. The most recent time on 4/8 on the freeway. | Crash: No Fire: No | Unknown |
| Apr 2022 | STEERING,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | The contact owns a 2020 Honda Accord. The contact stated that while driving at various speeds, the tire pressure warning light and brake system warning light illuminated. The contact stated that the driver assists cruise control system, emergency brakes system, collision prevention system, and electrical steering assist all failed at the same time. The contact stated that the safety assist features became disabled but returned after the vehicle was restarted; however, the failure recurred. The contact stated that the failure occurred more frequently. The contact took the vehicle to the dealer however, the mechanic was unable to duplicate the failure. The vehicle had not been diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 68,000. | Crash: No Fire: No | 68,000 |
| Mar 2022 | FORWARD COLLISION AVOIDANCE | I was driving at a slow speed (10-15mph) when my brakes automatically engaged. After the car stopped I began to accelerate and the brakes engaged again. There wasn’t any reason for the brakes to engage. | Crash: No Fire: No | Unknown |
| Mar 2022 | FORWARD COLLISION AVOIDANCE | On 3/24/22 while driving on the freeway at 65mph my car stopped suddenly. The ABS alert appeared on the dashboard and it made me swerve my car, also in the afternoon when getting off the freeway the ABS system alert appeared and my car braked suddenly there was no car or person in front of me at that time either it stopped so hard the car behind me had to swerve. | Crash: No Fire: No | Unknown |
| Mar 2022 | FORWARD COLLISION AVOIDANCE | I experienced phantom breaking while driving to work on 03/02/2022. I was driving on the right most lane before entering into north bound 101 highway when my 2020 Honda Accord Sport 2.0T abruptly stopped, there was no car or object in front of the car, and luckily there was no car behind me, otherwise I would have been hit and injured. A few days later, I brought the car to Capitol Honda dealer for checkout, but dealer could not find any problem. I have not driven my Honda Accord much during the past two years as I mostly work from home due to Covid-19 and my car has only 2800 miles when this incident happened. Since this is the 1st time I encountered phantom breaking, I would like to report the incident as I am concerned that it might happen again in the future. | Crash: No Fire: No | Unknown |
| Mar 2022 | STEERING | Hi, Monday I bought a 2020 used certified Honda accord with approx 19k miles that is presenting problems with the electric steering box. considering the vehicle that I traded in for this, an 2019 honda civic had the same part replaced under warranty at approx 28k miles and my accord has similarities to that problem. today 03/02/22, I took my car to the dealer but the technician said couldn't see the problem. the problem is: in an intermittent way while driving, the steering wheel tends to do micro jumps instead of smooth moving. also, today driving at highway speeds (70, but it happens at different speeds) I noticed while making a very smooth right curve it got "stick" in the position it was forcing me to apply a little more strength to have it centered again instead of just letting it go by itself. I have mechanical knowledge and I can affirm there's something wrong with it once I already checked alignment and suspension parts and everything seems good. now, the problem is, the dealership doesn't see it and I'm concerned about having an accident or something. I work as a delivery driver in this car and I need it for making my living. Intermittent problems are complicated especially to be noticed/caught. but not less important, I fear for my life and other people's life on the road. I'm also contacting honda about this because there are other cars out there with similar problems. It's my second honda and I'm very disappointed. They need to add a heat shield or something similar between the steering box and the exhaust on their turbo-charged engines. Turbo engines produce great power and also heat. that might be damaging their car's steering system over time. I saw reports where people say they have it replaced 3 times already. anyways, I hope someone can help me with this issue. I'll also leave a link where people are discussing the same problem: https://www.accordxclub.com/threads/steering-issue-jumps-from-center.2144/ if you search. there is even more. Thank you. | Crash: No Fire: No | Unknown |
| Feb 2022 | SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | Multiple times while driving the emergency braking has engaged briefly. At first I thought it was detecting something in the road or a vehicle to the side of my car. That is not the case. It will apply this brake no matter what is in front of or around me. I have not noticed it doing it on secondary roads but it does it on highways and the interstate. This has created an unsafe situation many times. | Crash: No Fire: No | Unknown |
| Feb 2022 | FORWARD COLLISION AVOIDANCE | Five times over two years, the collision mitigation system has activated while the car was in motion but no object was in front of the car. Three minor activations, meaning a brief yellow glow on the dash, have occurred. Two more significant activations have also occurred with a yellow rectangle on the dash with the word BRAKE visible. The most serious activation was at highway speeds. I was concerned that the car was going to automatically brake on the highway. I have returned this two year old car to the dealership multiple times for evaluation and have found little motivation on the part of the dealership to deal with this problem and other more minor problems the car is demonstrating. I consider the above complaint to be potentially life-threatening. I will not drive in this car unless the collision mitigation is turned off. | Crash: No Fire: No | Unknown |
| Feb 2022 | FORWARD COLLISION AVOIDANCE | With seemingly no impediments ahead of it our 2020 Honda Accord will suddenly brake forcefully when changing lanes or exiting the freeway. it is not constant, but it is scary since there is no reason to brake at this point. this could cause us to be rear-ended the thing this system is supposed to keep us from doing. the dealer says unless it occurs when they drive it, unless, unless. The 'advisor' said he had heard of a few examples. they are all over the internet. What is being done to address this issue? oh, and he mentioned that we could always turn it off. we bought this car because being in our sixties and reflexes not necessarily being what they once were we wanted to avoid hitting someone from behind. this has happened on dozens of occasions. the listed date was the last. | Crash: No Fire: No | Unknown |
| Feb 2022 | ENGINE | The contact owns a 2020 Honda Accord. The contact stated while entering a parking lot at 10 MPH, he started to hear an abnormal noise. The contact stated no warning light was illuminated. The contact continued driving the vehicle but shortly after the drive shaft fractured. The vehicle was not drivable. The contact towed the vehicle to the local dealer, where it was diagnosed with needing the driveshaft to be replaced. The vehicle was repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 39,000. | Crash: No Fire: No Towed | 39,000 |
| Feb 2022 | VISIBILITY | The contact owns a 2020 Honda Accord. The contact stated the passenger’s side front windshield was distorted and replaced by dealer. The replacement windshield is worse than the original. The vehicle was taken to the local dealer where it was diagnosed that the windshield needed to be replaced. The vehicle was repaired however, the failure recurred. The manufacturer was contacted but, no further assistance was provided. The failure mileage was approximately 3,731. On January of 2021 I called again and was told that my case had been closed. I asked that the case be reopened. On February 9, 2022, dealer said that Honda refuses to replace the windshield and that I have no recourse. | Crash: No Fire: No | 3,731 |
| Jan 2022 | ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,SERVICE BRAKES | While early driving in early December 2021 in my almost new car (7000+ miles) most all the lighted problems that could occur with an old vehicle lit up like a Christmas tree on the dashboard. Most of the items may or may not have actually quit working but their problem lights stayed on. Still it is no fun driving without cruise when your wife has breast cancer and you have have to drive 3 hours each way to Gainesville, Florida for treatment. I assume all the warning lights functions still worked, but it is hard to tell if things like the brakes were pr were not working when driving as they seemed to work fine. So I soon afterwards took the car into the dealer on December 11, 2021 in Leesburg, Florida. But by this time all the dash lights remained off as they are supposed to. So all they did was change the oil and did non-compliance recall BMC software update 20-039 and BGCM software update. The reason I brought the car in was not specified on my invoice. However, The dealer did say that my transponder for the EZ highway system was blocking the camera on the mirror. I believed them. Since then, however, today all the cash lights again said they were crashing again just before a 2-hour drive to the Gainesville cancer hospital. Upon return the lights went back to normal. I don't believe Honda dealers know what the problem is or why it continues in many millions of similar Hondas. My research on the Internet found at different complaints about said dashboard lights crashing causing similar problems. Most of these complaints had the dealers fix "the problem" and charging fees but again the customers reported do-over same problems. | Crash: No Fire: No | Unknown |
| Jan 2022 | UNKNOWN OR OTHER,SERVICE BRAKES | The brake system failed. I received an error message indicating "electric parking brake system problem. Parking break not available. See your dealer". All of the ABS messages, cruise control, etc. appear and say, "see your dealer". My safety was put at risk because the break automatically starts without me even pushing the break. This happens without any given notice and appears before the message occurs. This happens while vehicles are behind me on main roads and also happens while on the highway going a high rate of speed (speed limit). There is nothing that can be done to stop it manually. The car stops on its own. No, I will be scheduling a dealer appointment, since the issues continues to occur. No, the message appears after the issue starts. | Crash: No Fire: No | Unknown |
| Nov 2021 | AIR BAGS | My husband had an collision on the November 11 2020 at 9 pm with deer hit. All the airbag deploy accept the Driver airbag didn't deploy even the car was total loss. My husband hit the chin on the steering and he is complaining that his jaw is hurting. | Crash: Yes Fire: No Towed | Unknown |
| Nov 2021 | STEERING | The contact owns a 2020 Honda Accord. The contact stated while driving approximately 20 MPH, the steering wheel was difficult to maneuver while the electric power steering and steering assist reduced errors illuminated and the power steering warning light illuminated intermittently. The vehicle was taken to a dealer where it was diagnosed that the failure was undetermined. The vehicle was not repaired, and the failure persisted. The manufacturer was not notified of the failure. The approximate failure mileage was 19,000. The VIN was not available. | Crash: No Fire: No | 19,000 |
| Oct 2021 | SERVICE BRAKES | REAR TIRE BRAKES STARTED MAKING A SCREECHING NOISE DAYS AFTER TAKING THE BRAND NEW CAR OUT OF THE LOT. THE CAR WAS RETURNED TO THE CAR DEALERSHIP. THEY "INSPECTED" THE CAR AND CALLED ME BACK THAT THE CAR IS FINE. THE CAR CONTINUES TO MAKE THE SCREECHING NOISE AND IT FEELS UNSAFE. THE CAR WAS NEW OFF THE LOT AND SHOULD NOT BE MAKING NOISES. I AM LOST AS TO WHAT ELSE TO DO. | Crash: No Fire: No | Unknown |
| Sep 2021 | AIR BAGS | The contact owned a 2020 Honda Accord. The contact stated that while driving at 40 MPH, the airbags deployed without incident and without warning. Due to the shock of the failure, the contact also stated that she then rear-ended an unknown obstacle on the road. Due to the failure, the contact stated that she was disoriented as a fellow motorist called authorities to the scene. The contact was arrested at the scene of the failure for reckless driving. After the contact’s release from jail, she sought medical treatment for a shattered sternum, a broken right thumb, and a hematoma on her left leg. The vehicle was towed from the scene as it was deemed a total loss. The dealer nor the manufacturer had yet to be notified of the failure. The failure mileage was approximately 3,000. | Crash: Yes Fire: No Injuries: 1 Towed Medical attention | 3,000 |
| Aug 2021 | STEERING | On August 7th, I was driving on I 75 South at highway speed ( 75 -70) and I felt the steering wheel begin to move from side to side. After approximately 5 mins of my steering wheel moving from side to side but very subtle, then my car veered to the left lane and then to the right lane. At this point, I had no control of my car. My car was swerving from one lane to the next. I attempted to press the brake to gain control of my car and that made it worse. I gently took my feet off the gas and I felt that I had some control of my car after a few seconds. I went to the right lane and pulled over to the media. I checked my tires and they look fine. I took my car to Honda and they couldn't find anything wrong with my car. I want to know what's wrong with my car because I don't feel safe in this car. I could have killed myself or someone else. | Crash: No Fire: No | Unknown |
| Aug 2021 | PARKING BRAKE | The contact owns a 2020 Honda Accord. The contact stated that while driving at an undisclosed speed, the parking brake light was illuminated. The dealer was made aware of the failure and informed the contact that liquid from the cup holder might have gotten into the parking brake and caused the sensor light to illuminate. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure. The failure mileage was 20,000. The VIN was unavailable. | Crash: No Fire: No | 20,000 |
| Jul 2021 | ENGINE | While travelling at highway speeds, rainy weather, the engine completely shut down. Engine light illuminated. Did not want to pull over on shoulder so glided to exit ramp. Turned vehicle off and then restarted with no issues. Drove approximately 150 miles to nearest Honda dealer. They inspected and said 'no diagnostic code' was registered. I took to my dealer and they tried to recreate but could not. They also found no codes. Had my family in car when full power loss. Very dangerous situation. I immediately activated the flashers. Drove in the right lane of interstate highway rest of way to dealer and home. | Crash: No Fire: No | Unknown |
| Jun 2021 | ENGINE | The contact owns a 2020 Honda Accord. The contact stated while driving 70 mph while attempting to pass another vehicle, the check engine warning light was illuminated and the vehicle went into limp mode. The contact was able to exit the highway and park safely. The vehicle was not drivable. The contact towed the vehicle to the local dealer where it was diagnosed with a misfire on cylinders 1 and 4. The local dealer reset the code. The vehicle was repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 13,762. | Crash: No Fire: No Towed | 13,762 |