Complaint volume
424 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2020 GMC Sierra Complaints
424 consumer-submitted complaints on record for the 2020 GMC Sierra, grouped by component category.
424 Total complaints
11 Crash reports
4 Fire reports
6 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are engine, power train, electrical system. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 11 crash reports, 4 fire reports, 6 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 118 complaints, with an average reported failure mileage of 44,233 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to engine, power train, electrical system?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2020 GMC Sierra?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2020 GMC Sierra
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2020 GMC Sierra complaints?
11 Crash
4 Fire
6 Injury
0 Fatality
28 Towed
4 Medical attention
What are the most common 2020 GMC Sierra complaint categories?
ENGINE 125
POWER TRAIN 36
ELECTRICAL SYSTEM 21
POWER TRAIN,ENGINE 17
SERVICE BRAKES 16
STEERING 14
UNKNOWN OR OTHER 14
ENGINE AND ENGINE COOLING 9
SUSPENSION 9
ELECTRICAL SYSTEM,ENGINE 8
424 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Nov 2025 | ENGINE | Engine ticking especially when cold, dealership claims they fixed it while it was under warranty but it has continued to do it. | Crash: No Fire: No | Unknown |
| Nov 2025 | ENGINE | At approximately 54,000 miles had a complete engine failure. Lifter blew apart and damaged crank shaft. Complete engine rebuild. Rebuilt in approximately 3 weeks. 2022 At approximately 138,000 miles had another complete engine failure. Lifter blew apart again, Entire engine was replaced. New engine took 10 weeks to get. Installed in 2 days after recieved. 2025 No symptoms or warning lights present prior to failure. | Crash: No Fire: No | Unknown |
| Nov 2025 | ENGINE | Engine knock, loss of power, engine failure warning, ticking | Crash: No Fire: No | Unknown |
| Nov 2025 | POWER TRAIN,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM | Coolant control valve and engine cooling fan | Crash: No Fire: No | Unknown |
| Nov 2025 | ENGINE | While driving at highway speed and attempting to pass another vehicle, I experienced an engine failure; loss of power, noise from engine, and numerous warning messages on the display. At the GM dealer, I was informed that a pushrod (cylinder #2) was bent, the source of the engine noise. Upon further inspection (removal of cylinder heads), it was determined that the cam shaft chrome had begun to flake causing pitting (lobe damage) which in turn caused the pushrod to fail. Had the pushrod broke instead of bent at highway speed, I feel there would have been a catastrophic failure with more severe consequences for my vehicle and others around me. Vehicle was diagnosed and repaired by a certified GM dealer. There were no prior warnings/indications of problem(s). I understand there is a current recall of the GM 6.2L L87 engine for model years 2021-2024. This incident occurred on a model year 2020 GM 6.2L L87, but the issues I experienced are identical to the 2021-2024 engines identified in the recall. | Crash: No Fire: No | Unknown |
| Nov 2025 | ENGINE | I experienced lifter and camshaft failure on my 2020 GMC Sierra equipped with the 6.2L V8 engine at approximately 72,000 km. GMC denied warranty coverage as my factory warranty had expired only four months earlier. The repair cost me nearly $10,000 out of pocket. My vehicle has been meticulously maintained with regular oil changes performed at my local GMC dealer every 5,000 km, and it has always been fueled with premium gasoline as recommended by the manufacturer. The engine failure was sudden and unexpected. All lifters and the camshaft were replaced during the repair. Since the repair, I have noticed intermittent RPM fluctuation under light load conditions. I am currently working with my dealer to diagnose whether this issue is related to the recent engine repair or a transmission flush that was performed at the same time. I am extremely disappointed in GMC’s handling of this situation. Despite this being a well-documented issue with the 6.2L engine, I received no goodwill assistance or warranty consideration from GMC. While my dealer provided a partial discount on parts and labor, I was still responsible for nearly the entire repair cost. I hope GMC and NHTSA will review this matter closely, as owners should not be facing such expensive failures on well-maintained vehicles with this engine. | Crash: No Fire: No | Unknown |
| Nov 2025 | ENGINE | A lifter in my cylinder is bad and damage to my cam shaft. This truck also has the 6.2L engine that was recalled for other GMC Vehicles.My safety was put at risk as I was driving it and it started smoking. I have had 2 different mechanics look at it. One mechanic was an independent business, the other was a certified GMC dealer. There was no warning lamps or messages. | Crash: No Fire: No | Unknown |
| Oct 2025 | ENGINE | Rod bearings spun and engine locked up while driving 70mph on the freeway. I was in traffic, and had to work my way over and off to the shoulder of the road. The engine was diagnosed and replaced by Hiley GMC at a cost of nearly $5,000 out of my pocket. This was at approximately 63,000 miles. Just out of warranty. No loaner vehicle provided. I was without my truck for 2 months. There were no warnings at all. No lights or noises of any kind. Rod bearings spun again on the replacement engine approximately 35,000 mile later. It happened same as before. Driving on the freeway at 70mph, and the engine seized. No power steering, no warning noises or lights. I had to coast across lanes through traffic and onto the shoulder. Diagnosed and replaced by Jerry's GMC. They replaced the motor at no charge except I had to provide the new radiator because it was on backorder. They had the truck for over 3 months and I had no loaner vehicle. With approximately 65,000 miles on the latest engine, a lifter went out. I put it in the shop to have all the lifters replaced, and motor mounts replaced at a cost of $6500. Upon taking the truck for a test drive, the engine seized in traffic under an overpass and blocked one lane of traffic. The shop dropped the oil pan to check it out, and, lo and behold, this engine has spun rod bearings again. There is definitely a serious and dangerous problem with the L87 6.2L. Being a 2020, it is not currently included in the recall, but it needs to be included. I spun bearings the first time in August of 2021. I was hoping it was just bad luck. I hadn't heard of all the instances at the time. I've never had a major engine failure prior to this model, and this one has failed 3 times in the same truck with meticulous maintenance. | Crash: No Fire: No | Unknown |
| Oct 2025 | ENGINE | The contact owns a 2020 GMC Sierra 1500. The contact stated that while driving 55 MPH, the vehicle failed to accelerate as intended while depressing the accelerator pedal. In addition, there was an abnormal sound coming from the engine. Multiple warning lights were illuminated. The contact was able to coast to the side of the road. The vehicle was towed to the dealer, where it was diagnosed with engine failure. The engine was repaired. Most recently, while driving 35 MPH, the vehicle failed to accelerate as intended while depressing the accelerator pedal, with an abnormal sound coming from the engine. Multiple warning lights were illuminated. The vehicle was towed to the dealer, where it was diagnosed with engine failure. The contact was informed that the camshaft, bearings, and lifters in cylinder #4 had failed. The vehicle remained at the dealer unrepaired. The manufacturer was notified of the failure. However, no assistance was provided. The failure mileage was approximately 19,000. | Crash: No Fire: No Towed | 19,000 |
| Oct 2025 | ENGINE | The check engine light went off and started blinking. The engine started making ticking noise. I pulled over. The check engine light kept blinking. I had the truck towed to the Chevy Dealership. They found damage to the lifter and camshaft. They had the truck for over 2 weeks. Luckily I purchased the extended warranty. But the repair still cost me 1,200.00 dollars out of pocket. And cost the warranty company over 9,000.00 dollars | Crash: No Fire: No | Unknown |
| Oct 2025 | ENGINE AND ENGINE COOLING | Tick sound coming from underneath. Also fumes smell. Dealership found it to be the exhaust system. Said the muffler valve is bad. Quoted me $2000 for repair. Never heard of a exhaust system failure in only 5 years. Very unsatisfied with this. | Crash: No Fire: No | Unknown |
| Oct 2025 | UNKNOWN OR OTHER,ENGINE | I heard a ticking noise coming from the engine compartment. I took it to the dealership that I purchased the truck from and that have been using consistently for service. I was told that the noise was coming from a lifter on the driver's side of the engine and, on further investigation, it was determined that the camshaft had been damaged. I was told that it could seize up as I was driving and that my safety and those with and around me would be at risk. At 85,000 miles, the engine had failed and would have to be replaced. There was no prior warning or no check engine light and the vehicle has been in for oil changes and all maintenance at the dealership. The new engine cost me $15000 including diagnosis and towing. | Crash: No Fire: No | Unknown |
| Oct 2025 | ENGINE | I noticed a ticking sound in my 2020 GMC Sierra 1500 SLT 5.3 Liter on 10/15/2025 after it was serviced at an Authorize Buick GMC Dealership on 10/13/2025. I made an appointment and returned the vehicle to the dealership for further inspection on 10/17/2025. I was informed later that day that my truck has lifters and camshaft failure. If my truck had stalled or stopped on the express way, myself and others safety could have been at risk. My truck has only been looked at by the dealership at this time, and it is available for inspection upon request. There were no warning lights, check engine lights, messages or symptoms prior to the failure. I did get a low oil level message in April 2024 when the dealership stated they must not have put the correct amount of oil in my truck during an oil change on 1/29/2024. They inspected my truck and assured me there was no damage done to my Engine from this issue. I have recently learned there is a recall for GM Vehicles manufactured between 2021 and 2024 with the 6.2L engine installed. I am not sure why this recall does not include 2020 trucks with the 5.3L engines installed. Apparently, the same problems exist with these engines also. I received an estimate for repair approximately $13,000 which can increase once the engine is town down and inspected further. Any assistance you can provide would be greatly appreciated. | Crash: No Fire: No | Unknown |
| Oct 2025 | ENGINE | The engine failed completely while driving. On the day of the incident, I started my 2020 GMC Sierra 1500 AT4, and immediately upon cranking, the engine began knocking loudly. I shut the vehicle off right away to prevent further damage and called a wrecker service to have it towed to Marianna Chevrolet, GMC. No warning lights or messages prior to the incident. The weather was clear and dry, and the truck was parked on level ground at the time. There were no prior warning lights, leaks, or unusual noises before this event. The vehicle has been well-maintained, with oil changes performed regularly every 4,000 miles at a local auto shop (though receipts are not available). The brakes were replaced earlier in 2025. Marianna Chevrolet, GMC inspected the vehicle and estimated the repair cost at $12,700 due to what appears to be a major internal engine failure. | Crash: No Fire: No | Unknown |
| Oct 2025 | POWER TRAIN | The contact owns a 2020 GMC Sierra 1500. The contact stated while driving approximately 40-60 MPH, the transmission hesitated while depressing the accelerator pedal. A dealer was contacted. The vehicle was taken to the dealer and was diagnosed with transmission control module (TCM) failure. The contact was informed that the TCM needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 24V797000 (POWER TRAIN); however, the VIN was not included in the recall. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 75,200. | Crash: No Fire: No | 75,200 |
| Oct 2025 | ENGINE | 43000 miles 2020 gmc sierra with lifter engine issues. Oil change made every 3k miles | Crash: No Fire: No | Unknown |
| Oct 2025 | ENGINE | 6.2L V8 engine in 2020 GMC Sierra 1500 AT4 suffered two lifter failures, which damaged crankshaft and sent metal shards throughout engine and oil. Total engine replacement required. This issue is subject to a recall for 2021 - 2024 model years and the recall should extend to 2020 model years. Vehicle was traded without functioning engine at a significant loss in value for new vehicle, and is not available for inspection. Vehicle was inspected by service department at GMC dealership and traded to a different GMC dealer. No prior indications of problems or warning lights until engine failure occurred while driving. | Crash: No Fire: No | Unknown |
| Oct 2025 | PARKING BRAKE,ENGINE AND ENGINE COOLING,ELECTRONIC STABILITY CONTROL (ESC) | The contact owns a 2020 GMC Sierra 1500. The contact stated that while driving at approximately 35-40 MPH and hauling a trailer in stop-and-go traffic, there was white smoke coming from the exhaust pipe, and the vehicle started losing power. The contact was able to pull over to the side of the road, where the Electronic Stability Control (ESC) and the check engine warning lights illuminated. The parking brake was engaging and disengaging independently. After turning off the vehicle and waiting for approximately 15-20 minutes, the vehicle was restarted, and the contact drove to the nearest independent mechanic. The mechanic diagnosed the vehicle and determined that the ignition coils needed to be replaced. The vehicle was repaired; however, it was determined that the repair had not resolved the failure. The mechanic then diagnosed the vehicle's cylinder #4 failure. The mechanic was in the process of determining whether the lifter or camshaft had failed. The mechanic determined that the engine might need to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 93,000. | Crash: No Fire: No | 93,000 |
| Oct 2025 | SERVICE BRAKES | On Monday, [XXX], at about 1730 hours was traveling Southbound at 45mph on [XXX] approaching the [XXX] intersection. Vehicle alerted to the following codes on the dash; ESCAPE, Traction Control, Check Engine Light, Brake System Failure, "Do not exceed 62 MPH". I took foot off accelerator and looked up and noticed the traffic light turning red. I applied pressure to the brake and noticed there was no brake pressure at all, and the vehicle continued to roll forward towards the intersection. I put the truck in low gear to slow and continued to pump the brake rapidly. As the truck gradually slowed I turned truck off until it came to a stop. When I restarted the truck the brake hydraulic pressure returned and only the check engine light remained on. I took the truck to Reliable GMC in the Roseville Automall the next morning. The service department claimed the AGM Battery was bad and caused the front brake caliper sensor to throw a low voltage code causing a cascade event of codes throughout the system. The loss of my brakes nearly caused me to enter an intersection unwillingly and could have led to a serious accident. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Sep 2025 | ENGINE | Engine misfiring and rough idle with occasional flashing engine light. Dealer said no codes to know what to look for despite replicating issue. Eventually it threw a Cylinder 5 misfire and thus GM dealer was able to look further. They found metal in oil pan and concluded a bearing issue and would need to replace engine. | Crash: No Fire: No | Unknown |
| Sep 2025 | POWER TRAIN,ENGINE | Constant engine issues, cams, lifters. Transmission problems. These engines in these vehicles need to be RECALLED. I have bought 6 of these trucks and all of them have the same issues. SPENDING 14k on new engines one after another is ridiculous. These are classified as “work” trucks and can’t handle “working“. | Crash: No Fire: No | Unknown |
| Sep 2025 | POWER TRAIN,ENGINE | Constant engine issues, cams, lifters. Transmission problems. These engines in these vehicles need to be RECALLED. I have bought 6 of these trucks and all of them have the same issues. SPENDING 14k on new engines one after another is ridiculous. These are classified as “work” trucks and can’t handle “working” | Crash: No Fire: No | Unknown |
| Sep 2025 | ENGINE | Engine timing chains failed at 71,000 miles requiring a $9,700 repair. Warranty covers 5 yr/ 100k miles and was not fully covered by GM since the vehicle was 9 months beyond 5 years, yet still well within the 100k miles. Issue was diagnosed via P0016-00 being set indicating misalignment between crankshaft position sensor and the intake camshaft position sensor. This issue is a known problem with the early LM2 engines, and the timing chain was upgraded in later LM2 engines. Early adopters of the LM2 are left to pay the price for a defective part. | Crash: No Fire: No | Unknown |
| Sep 2025 | POWER TRAIN,ENGINE | Constant engine issues, cams, lifters. Transmission problems. These engines in these vehicles need to be RECALLED. I have bought 6 of these trucks and all of them have the same issues. SPENDING 14k on new engines one after another is ridiculous. These are classified as “work” trucks and can’t handle “working” | Crash: No Fire: No | Unknown |
| Sep 2025 | ENGINE | The engine coolant control valve on my 2020 GMC Sierra 1500 with the LM2 Duramax diesel failed. The failed part is still in my truck, which remains at the dealership awaiting replacement. The repair is delayed due to the part being on nationwide backorder, further highlighting that this is a widespread issue. When the valve failed, the truck entered reduced engine power mode while I was traveling on the interstate. This limited my speed to about 40 mph while climbing a hill. The sudden loss of power in high-speed traffic created a serious safety hazard, as it significantly increased my risk of being rear-ended or involved in a collision with faster-moving vehicles. I drove the truck directly to the dealership after the incident, where the problem was immediately confirmed. The issue was diagnosed and confirmed by the dealership, which identified the coolant control valve as the failed component. To my knowledge, GM has not yet inspected this specific failure. Prior to the loss of power, the truck displayed a “Reduced Engine Power” warning message and the check engine light on the dashboard. These warnings appeared at the time of the failure. Importantly, GM has already acknowledged this issue by issuing Special Coverage N252508341 for 2021 and 2022 GMC Sierra 1500 trucks with the same LM2 engine and the same coolant control valve part numbers. However, the 2020 models (like mine) were excluded from that program despite using the identical part and engine configuration. | Crash: No Fire: No | Unknown |