Complaint volume
506 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2020 Ford F-150 Complaints
506 consumer-submitted complaints on record for the 2020 Ford F-150, grouped by component category.
506 Total complaints
17 Crash reports
3 Fire reports
11 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are power train, engine, unknown or other. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 17 crash reports, 3 fire reports, 11 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 211 complaints, with an average reported failure mileage of 45,377 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to power train, engine, unknown or other?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2020 Ford F-150?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2020 Ford F-150
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2020 Ford F-150 complaints?
17 Crash
3 Fire
11 Injury
0 Fatality
22 Towed
9 Medical attention
What are the most common 2020 Ford F-150 complaint categories?
POWER TRAIN 160
ENGINE 55
UNKNOWN OR OTHER 35
VISIBILITY 32
ELECTRICAL SYSTEM 28
VISIBILITY/WIPER 15
POWER TRAIN,ENGINE 14
FORWARD COLLISION AVOIDANCE 7
STRUCTURE 7
SUSPENSION 7
506 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Oct 2021 | SEAT BELTS | Passenger seatbelt wont latch or comes undone while driving | Crash: No Fire: No | Unknown |
| Oct 2021 | AIR BAGS | Driver side airbag failed to deploy during front end collision. Available for inspection at collision repair facility until repairs are initiated. Problem has not been noted by dealer or recall notice. Has not been inspected by anyone at this time. No warning lamps indicating the airbag was inoperable. | Crash: Yes Fire: No Injuries: 1 Towed Medical attention | Unknown |
| Sep 2021 | POWER TRAIN | Transmission lunges, shifts erratic, almost got hit entertaining highway | Crash: No Fire: No | Unknown |
| Sep 2021 | ELECTRICAL SYSTEM,ENGINE | The contact owns a 2020 Ford F-150. The contact stated that while his wife was driving 55 MPH, the vehicle lost motive and electronic power. The vehicle rolled to a complete stop. After approximately five minutes a message on the center display stated, “Shift vehicle to Park and restart”. The vehicle was restarted and driven to the residence. The next day the contact had the vehicle towed to a local dealer. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 23,000. | Crash: No Fire: No Towed | 23,000 |
| Aug 2021 | UNKNOWN OR OTHER | We have repeatedly requested the rear camera recall to be done & have been told for over 5 months that the parts are not available. EVERY other truck in our fleet of 600 with this recall has been repaired without issue. | Crash: No Fire: No | Unknown |
| Aug 2021 | VISIBILITY | The contact owns a 2020 Ford F-150. The contact stated upon starting the vehicle, the contact noticed that the rear window had shattered while parked in the driveway at the residence. The vehicle was not diagnosed nor repaired. A dealer was not contacted. The manufacturer was not made aware of the failure. The failure mileage was approximately 10,660. | Crash: No Fire: No | 10,660 |
| Aug 2021 | UNKNOWN OR OTHER | Clunking noise when shifting when pumping accelerator | Crash: No Fire: No | Unknown |
| Jul 2021 | POWER TRAIN | 2020 F-150 Lariat w/ 10 Speed Transmission - 10,600 miles. Experiencing extremely hard downshifting, erratic rough shifting when in traffic. In normal traffic conditions on the highway, traveling 60mph, the truck downshifted from 8th to 7th, causing an extremely loud bang and jerk. This has began to be a regular occurance. These transmissions have serious issues with shifting. Ford needs to find a fix. My over $60,000.00 truck drives rougher than my riding lawnmower. | Crash: No Fire: No | Unknown |
| Jul 2021 | ENGINE | 2020 F-150 with the 5.0 engine uses over 2 quarts of oil in 2000 miles. Had the oil changed in April with the odometer reading 6300 miles, checked the oil at 8366 miles and it was barley on the dipstick. Went to the local Ford dealer and Service Manager said that 1 quart in 1500 miles is normal. This is over 2 quarts in 2000 miles so they are going to do an Oil Consumption test on the engine. I am unaware if TSB 19-2365 was done on the vehicle prior to buying it in April 2020. I have also reported the issue to Ford HQ and have a case number with them. | Crash: No Fire: No | Unknown |
| Jul 2021 | UNKNOWN OR OTHER | Something really disturbing happened while I was driving my truck on 3/20/21. I was pulling into an intersection and the car shut off. Stepping on the gas did nothing and I could barely turn the wheel. There was a message flashing in my dashboard that I can’t remember because I panicked. I could have been T boned because there was traffic coming from my right and left, my kids could have been in the car with me because it’s the family car. Thank God neither of those happened because it was around 10 am and there wasn’t that much traffic. I ended up putting the car in park, shutting off the car, and restarting it, all as fast as I could. It was obviously pretty terrifying. On 4/25/21, a similar incident happened around 10:30 am. I was sitting at a stop sign and a warning message came onto my dashboard with a battery symbol. I can't remember the exact message, but I had to put the car in park and power off/power on the car again like the last time. Again on 6/23/21, the car shut off again while I was driving, my foot was on the gas. I got an error message and had to put the car in park, shut off, then turn it back on. It was extremely scary this time because my daughter was in the car and this happened right outside the school with children crossing the road. What I’ve realized is that this only started happening when I left the Auto Start/Stop on. I realized that and have been turning it off. I forgot to do it on this trip and that’s when the car shut off. I’ve seen a lot of complaints about this online. There must be something your engineers are aware of and can fix this issue. | Crash: No Fire: No | Unknown |
| Jul 2021 | ENGINE | 1) Truck's EcoBoost motor suddenly shut-down without any clear warning....Vehicle Is available to inspect. 2) Turning into a busy road, from a stop at a traffic light, had no power to exit road with traffic in front of and behind my truck. I had enough rolling inertia to glide into the nearest open parking lot. When this sudden motor shut-down occurred, my left turning blinker began to blink rapidly, a buzzing was heard coming from under the dash board near glove box, a red battery warning light was seen on instrument panel indicating no power. I stopped my truck, put it into park and tried several times to re-start my motor. That failed to start several times. Finally, I was able to start the motor and with great caution was able to drive to my home. 3) Problem confirmed by a Ford Service Dealer 4) Vehicle has been inspected by the Ford Service where I purchased the vehicle about a year ago...9546 miles on the vehicle, now. Service technician connected a diagnostic computer to my vehicle and found..."A Communication Error Fault with a code." No code number was on the tech's report, however. Date of this Incident was: July 18, 2021, Sunday | Crash: No Fire: No | Unknown |
| Jul 2021 | UNKNOWN OR OTHER | I pulled up to a stop sign that is in front of a highway. As soon as I hit the brakes the truck shut off, the power steering and the power brakes quit working and I was almost hit by oncoming traffic. | Crash: No Fire: No | Unknown |
| Jul 2021 | ELECTRICAL SYSTEM,STRUCTURE | The tail gate lowered on its own while we were driving down a high way and towing our camper. It dented the propane tanks and shifted the hitch system in addition to totaling the tail gate. | Crash: No Fire: No | Unknown |
| Jul 2021 | ENGINE | While driving on a city street, the engine suddenly stopped. A message on the instrument cluster display said something to the effect of "Auto StartStop. Put vehicle in 'P' and start the engine". Vehicle has less that 4000 miles on it. THIS IS A VERY DANGEROUS EVENT, and if it should occur in heavy traffic, could result in serious injury or death. Have not yet been to the dealer. Making this complaint immediately since a quick check shows other owners reporting this event with their vehicles on this official site as well as on many unofficial forums, indicating that this is a common occurrence with the product and not this specific vehicle. | Crash: No Fire: No | Unknown |
| Jul 2021 | TIRES | Vehicle has 8000 miles on it. Tires were put on by Ford dealership. They are the Goodyear Wrangler territory at tires. They are considered a new tire that was created by Goodyear this year. The tires have not been taken off road. Tires have only been driven on pavement to and from carpool. The front passenger tire was taken in to discount tire to have the tire assessed of why it was losing air pressure constantly. The side wall that faces out, has A split on the sidewall. It does not appear to be a puncture. It is very small and could barely be seen. It looks to be dried and splitting. No curbs have been hit with that front tire. Another tire previously had been taken from the back end to the dealership to be looked at for losing air. Iraq had ripped the rubber between the tire tread and created a hole. Again tires were at 3000 miles at this point in February and had not been taken off road at this point either. Goodyear was contacted because the owners had to pay out of pocket to completely replace the tire and a good year paid half of the cost for a new tire as part of their bad luck new car owner program. The tires are supposed to be an upgrade and be all-terrain. They have not even been taken off road and have had and now two major incidences. The tires seem very weak and there are currently no recalls because they have only been on vehicles for a short period of time. We have not been able to find them in any place other than the dealership to replace the tire because they are still so new. They seem very weak and have 8000 miles on the vehicle currently and are struggling to not crack. | Crash: No Fire: No | Unknown |
| Jun 2021 | UNKNOWN OR OTHER | On two occasions (4/18 and 6/10) the vehicle shut off while driving. A dashboard message said “put vehicle in park and restart engine”. The dealer service center could not find the cause. I contacted Ford Motor Company and was given a case number and the vehicle was checked again at the dealer service center in conjunction with Ford Motor Company via phone. No cause was found. I was told it most likely was a one time fluke. After the second event on 6/10 I drove immediately to the service center. I took a picture of the dashboard message. Again, no cause could be found. I reported this to the Ford Customer Experience Specialist. I asked the specialist for the email address of someone with higher authority or in their safety department and was told if I did not want to continue with Ford “someone higher would be the Better Business Bureau”. Both instances of the truck shutting off have been on residential streets while driving about 20 MPH. I have repeatedly voiced my fear that the vehicle would shut off while on the highway or thruway and the result could be catastrophic. | Crash: No Fire: No | Unknown |
| Jun 2021 | POWER TRAIN | Transmission Shift Concern: While driving in town at low speeds and on the highway at posted speeds of 70 or 75mph, and even at take off from a complete stop, I am experiencing issues with how my 2020 F150 10spd transmission shifts. At times, during all of the above instances, shifting can be very rough and noisy, can be delayed causing delayed acceleration, and even when I start the truck, I sometimes here a clunk and the truck may even slightly lurch forward. **I have had two instances now of my truck hesitating in the middle of a highway at take off. After the first time, I immediately contacted the dealership. I took the truck only to be told it could not be duplicated. **When traveling at low speeds in town you feel and audibly hear the transmission shift and sometimes jerk. **When traveling at highway speeds, especially when on cruise control, and the truck downshifts from 10th to 8th gear, the sound of the shift has become audible and you feel it. At other times, the shift is smooth and functions as I would expect. **When starting the vehicle, there are times when you hear a clunking sound then the vehicle will slightly move as if it where given a slight push. I have expressed my concern to the dealership where I purchased the truck on more than one occasion. The first time I was told by the service rep that this is normal for the truck. The second time was when the truck stalled at takeoff in the middle of the highway. This time I was told to bring the truck in. I was called to pick my truck up the same day and told the issue could not be duplicated. Very few miles were put on the truck for "testing". I wish I had documented them. Today I called again as the shifting issues are getting worse. I was scheduled for an appointment July 21, 2021, but only after telling them this needed to be checked more thoroughly. I was first dismissed and told this was again, normal operation. **No service lights or warnings in the vehicle for this specific issue. | Crash: No Fire: No | Unknown |
| Jun 2021 | SUSPENSION | While backing out of a residential driveway, While turning the steering wheel the Right front wheel caught the edge of the curb and had a catastrophic failure of the right front upper ball joint. Wheel and knuckle collapsed under the wheel well. The vehicle is new with 8600 miles on it. While removing the wheel in order to tow it, found there was no torque nut on the balljoint stud. It was transported to a certified Ford dealership where it is being evaluated for repairs. Suspension, steering, alignment, sensors are non operational and damaged. The nut was either never put on, or was never tightened. No prior warnings were given. Had we been driving at speed I have no doubt we would have sustaine major injury or worse. Dealership has reported documentation of the aformentioned problem, and pictures sent to Ford administration with no response yet. | Crash: No Fire: No | 8,600 |
| Jun 2021 | BACK OVER PREVENTION | I brought my truck into Crown Ford in Lynbrook NY for an oil change and to have the rear camera recall repaired. They did not repair the camera and told me that they only work on the recall if there is a problem noticed by the driver or if the camera fails. I am going to bring it to another dealership to have it repaired. | Crash: No Fire: No | Unknown |
| Jun 2021 | POWER TRAIN,FUEL/PROPULSION SYSTEM | At approximately 9700 miles my truck has started malfuctioning and causing a safety risk. On takeoff the truck feels powerless until approximately 3 seconds after pressing the gas pedal. While crossing an intersection, I hit the gas which moved my truck forward very slowly in front of on-coming traffic but took approximately 3 seconds to start moving at the rate of speed a vehicle normally should. I could have been T-boned from this. The main issue I have noticed is while driving between 20 and 40 mph and giving enough gas to maintain speed, the truck starts jolting back and forth until I either let my foot off the gas or floor it. It also makes a clunking noise in the rear end while this happens. I called Ford and scheduled an appointment which was 4 weeks out and they just told me to "Take it easy driving it, it will be fine." This is not a once in a while issue, this happens every single time I drive my truck and does not go away no matter how long I'm driving it for. | Crash: No Fire: No | Unknown |
| May 2021 | VISIBILITY | Back glass shattered with no impact waiting at a red light. Heard a pop sound and the whole back glass shattered. Live in Florida so we did not have the defrost on. | Crash: No Fire: No | Unknown |
| May 2021 | VISIBILITY | The contact owns a 2020 Ford F-150. The contact received notification of NHTSA Campaign Number: 20V575000 (Visibility) however, the part to do the recall repair was not yet available. The contact stated that the rear-view camera failed intermittently, which resulted in a blank or distorted image displayed on the display screen. The dealer was made aware of the recall and the failure. The dealer informed the contact that parts were on back order. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was 500. Parts distribution disconnect. | Crash: No Fire: No | 500 |
| May 2021 | VISIBILITY | THE CONTACT OWNS A 2020 FORD F-150. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V575000 (VISIBILITY) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED Dwayne Lane's Skagit Ford (680 Auto Blvd, Burlington, WA 98233, (855) 879-5700) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. | Crash: No Fire: No | Unknown |
| May 2021 | STRUCTURE | I HAVE 2 MAJOR ISSUES: 1. MY TAILGATE KEEPS OPENING ON ITS OWN. IT HAS HAPPENED WHILE I WAS DRIVING AS WELL AS WHEN IT IS PARKED. DAMAGE HAPPENED TO THE TAILGATE WHEN IT OPENED ON ITS OWN IN THE GARAGE AND WAS LEANING AGAINST THE GARAGE DOOR WHEN MY WIFE OPENED THE GARAGE DOOR TO LEAVE IN HER VEHICLE. IT ALSO HAPPENED WHILE DRIVING ON THE HIGHWAY. THIS ISSUE HAS HAPPENED MULTIPLE TIMES BUT GARAGE ISSUE HAPPENED THIS MORNING AND WILL PUT THAT AS THE DATE IT HAPPENED BELOW. 2. ALSO THE LANE MINDING SYSTEM KEEPS ALARMING TELLING ME TO PUT MY HANDS ON THE WHEEL WHEN I HAVE NEVER LET GO OF THE WHEEL IN THE FIRST PLACE - THE SERVICE DEPARTMENT TOLD ME IT WAS BECAUSE I WAS DRIVING TOO STRAIGHT, THAT THE SYSTEM WANTS TO DETECT MOVEMENT IN THE STEERING WHEEL (AM I SUPPOSED TO DRIVE SERPENTINE DOWN THE ROAD TO KEEP MY VEHICLE?S ALARM FROM GOING OFF AND DISTRACTING ME?). THE ALARM HAPPENS WHEN I AM DRIVING ON STRAIGHT AREAS OF THE ROAD. THIS IS AN ONGOING ISSUE, PRETTY MUCH ON A DAILY BASIS SINCE I BOUGHT THE TRUCK. | Crash: No Fire: No | 5,000 |
| May 2021 | UNKNOWN OR OTHER | MY VEHICLE WOULD NOT EXIT OUT OF A DRIVE OR MOVING UNTIL I STOPPED THE VEHICLE AND DISCONNECTED THE NEG BATTERY CABLE. THE VEHICLE STAYED IN A STATE OF HIGH RPMS. THERE WERE NO WARNING SIGNS AND NO WARNINGS DISPLAYED ON THE TRUCK DISPLAY. THIS IS THE SECOND "SPEEDING OUT OF CONTROL" SITUATION IN TWO DAYS. I FEAR FOR THE SAFETY OF MYSELF, MY FAMILY, AND EVERYONE AROUND ME. I DON'T KNOW WHAT TRIGGERS THE ONSET OF THIS CONDITION. I EXITED FROM STATE HIGHWAY 5 ONTO EXIT 104 (HWY 101) AND TOOK A LEFT ON MUD BAY ROAD. I WAS TRAVELING 30-35 MPH WHEN I BEGAN TO SLOW DOWN TO ALMOST A COMPLETE STOP TO MAKE THE RIGHT TURN INTO THE SWIMMING FACILITY. MY TRUCK WOULD NOT SLOW DOWN. I PUSHED HE BRAKES VERY HARD TO PREVENT THE TRUCK FROM SPEEDING UNCONTROLLABLY. I PULLED IN TO A PARKING SPOT AS BEST AS I COULD. THE TRUCK RPMS WERE MAXED. I OWN AN AUTOMATIC DRIVE. WITH MY FOOT ON THE BRAKE, I SHIFTED FROM D TO N. THERE WAS A LOUD SOUND OF GEARS DURING THE SHIFT. THE TRUCK RPMS WERE STILL MAXED OUT. I TURNED OFF THE TRUCK AND PLACED THE TRUCK IN P. I ALSO ENABLED THE PARKING BRAKE. I STARTED THE TRUCK AND THE TRUCK RPMS WERE STILL MAXED OUT. I KEPT THE TRUCK RUNNING FOR AN ADDITIONAL 30 SECONDS. MY WIFE AND BYSTANDERS INDICATED THAT THERE WAS A BURNING SMELL EMANATING FROM THE TRUCK. I TURNED OFF THE TRUCK AND THE TRUCK DISPLAYED AN "OVERHEATING" WARNING. I ALLOWED THE TRUCK TO COOL DOWN AND DISCONNECTED THE NEG BATTERY CABLE FOR 15 MIN. AFTER I RECONNECTED THE NEG CABLE, THE TRUCK RESET TO NORMAL RUNNING CONDITIONS. I HAVE OWNED THE TRUCK FOR THREE MONTHS AND THE TRUCK IS STILL UNDER FACTORY WARRANTY. THE DEALERSHIP THAT I BOUGHT IT FROM DOES NOT ACKNOWLEDGE THAT 2020 F-150S HAVE HAD PROBLEMS WITH THE TRANSMISSION/ENGINE. I WILL TAKE MY TRUCK THERE TOMORROW (13MAY2021) FOR THEM TO VIEW THE ERROR CODES. | Crash: No Fire: No | Unknown |