Complaint volume
506 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2020 Ford F-150 Complaints
506 consumer-submitted complaints on record for the 2020 Ford F-150, grouped by component category.
506 Total complaints
17 Crash reports
3 Fire reports
11 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are power train, engine, unknown or other. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 17 crash reports, 3 fire reports, 11 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 211 complaints, with an average reported failure mileage of 45,377 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to power train, engine, unknown or other?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2020 Ford F-150?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2020 Ford F-150
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2020 Ford F-150 complaints?
17 Crash
3 Fire
11 Injury
0 Fatality
22 Towed
9 Medical attention
What are the most common 2020 Ford F-150 complaint categories?
POWER TRAIN 160
ENGINE 55
UNKNOWN OR OTHER 35
VISIBILITY 32
ELECTRICAL SYSTEM 28
VISIBILITY/WIPER 15
POWER TRAIN,ENGINE 14
FORWARD COLLISION AVOIDANCE 7
STRUCTURE 7
SUSPENSION 7
506 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Oct 2022 | VISIBILITY | Wiper motor is non operational. It has been verified by dealer part is non operational. Non operational wipers put myself and others at risk if there would be visual obscurities that would need to be removed during vehicle operation. The only sign was a loud grinding noise for a few wipes prior to operation ceasing. | Crash: No Fire: No | Unknown |
| Sep 2022 | POWER TRAIN | Transmission makes high whining / high pitch noise when accelerating at low speed from 3rd gear all the way to 8th gear (10 speed transmission). It occurs when at low RPM but has also occured when at higher RPM. During this high pitch noise, you can hear from 150ft away and is to the point where if it is constantly happening, windows cannot be down due to piercing noise. Noise can also be heard loud and clear through cab of truck when windows are up. I have real concern this could cause issues down the road on the transmissions longevity and durability. Tis nosie occurs from roughly 15MPH to 55MPH | Crash: No Fire: No | Unknown |
| Sep 2022 | POWER TRAIN,ENGINE | I purchased my 2020 f150 5.0 4x4 in July 2022, I noticed the transmission having a slight change in shifting that that car salesman reassured me that it’s common with this year and model I took his word for it. Since than the truck and the shifting has gotten gradually worse from shifting to drive and into reverse the truck has slammed into gear on 3 occasions, up shift rough as well as down shift. My 2004 f150 has smoother gears and shifted with ease. I’ve contacted Omeara Ford of Thornton,Co where I purchased the truck from and there saying that they would need to get the truck into do a diagnostic and that their 3 months out. This doesn’t sit with me well as I’ve purchased the power train warranty and service contract and now if my truck brakes down I’m responsible?! I need to feel that my 50k truck is going to last and do what I need to do in order to make a living for myself and my family these 10 speed transmission need to be replaced in all the f150 newer models I am looking into the class action lawsuit | Crash: No Fire: No | Unknown |
| Sep 2022 | SERVICE BRAKES | While approaching an intersection at approximately 40 mph, I attempted to stop my truck for a red stop light. Without warning, my brake pedal went to the floor and my truck did not slow down. Thankfully there was no one in front of me and there was no cross traffic as I rolled through the intersection. As I began to analyze the situation, I started repeatedly pumping my brakes but the pedal kept going to the floor and my truck was not slowing. Thankfully it was an open roadway and I was eventually able to put the truck in neutral and coast to a near stop, at which time I realized that I did have minor braking ability, but only at approximately 10 mph or less. Any faster than that and the pedal would go to the floor. Once stopped in a parking lot, I exited my truck and noticed a large amount of brake fluid beneath it. I immediately called for a tow truck and they towed it to my local dealer. They confirmed that the master cylinder had failed, which also caused the brake booster to fail, resulting in the loss of brake fluid and brake pressure. I should note that while repairing the previously mentioned parts, they also found a hole in the left front brake line, which they also replaced. It is not known if the issues are related. I should also note that in my attached photos, the fluid leaks photos were taken in 2 separate locations because employees of the store requested I moved my truck after I initially stopped. | Crash: No Fire: No | Unknown |
| Sep 2022 | VISIBILITY | The contact owns a 2020 Ford F-150. The contact received notification of NHTSA Campaign Number: 22V250000 (Visibility) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect. | Crash: No Fire: No | Unknown |
| Aug 2022 | VISIBILITY | The contact owns a 2020 Ford F-150. The contact stated that the rear windshield shattered and detached after her husband closed the driver's side front door. There was no impact on the rear windshield that could have caused it to shatter. The vehicle was taken to an independent mechanic who was waiting for the rear windshield replacement part to be installed on the vehicle. The manufacturer was not made aware of the failure. The failure mileage was 38,000. | Crash: No Fire: No | 38,000 |
| Aug 2022 | POWER TRAIN | I was on the freeway going 65 mph on California I-80. I had my 2020 Ford F-150 on cruise control, and the transmission was in gear 10. Out of nowhere, the transmission jumped down to 2nd gear, and the truck jerked back instantly. I lost control and had to slam on the brakes and pull over to the side. I turned the truck off, waited 5 mins, and turned it back on. The Ford 10-speed transmission would jump from 2nd gear to 7th gear, then back to 1st gear. I had the truck towed into Frontier Ford in San Jose, CA. They found that the transmission gear blew apart inside the transmission bay. Ford replaced it under warranty; however, the issues are coming back again, harsh shifting, loss of power, and gear slipping. I feel unsafe driving my truck, and Ford keeps telling me nothing is wrong with it, and they can't do anything else. They already replaced the transmission with a brand new one; however, it still has the same issues. What should I do? | Crash: No Fire: No | Unknown |
| Aug 2022 | FUEL/PROPULSION SYSTEM | On 8/26/22 I smelled gas after parking 2020 F150 with ~ 33,000 miles. I had filled the tank the previous day ( <20 miles driven since that time). I was in a marina parking lot at that point and dismissed the smell as perhaps someone spilling some fuel from a portable gas tank. Upon arriving home I again smelled a strong odor of gas and noted my fuel gauge registered 3/4 of a tank ( despite driving < 30 miles since refueling). A very brisk gas leak was evident under pressure from a fuel hose fitting. The high pressure stream abated with turning off the engine ( but a slow fuel leak was still notable.) The vehicle was towed to Ravenel Ford in Ravenel, S.C. awaiting inspection/parts. No warning lights. I did note the engine hesitated to start (which it never had done prior) before driving back home from the marina. I do not off-road with the truck and have not scraped any obstacles with the truck. | Crash: No Fire: No | Unknown |
| Aug 2022 | POWER TRAIN | Intermitent hard shifting | Crash: No Fire: No | Unknown |
| Aug 2022 | POWER TRAIN | 2020 FORD F-150. CONSUMER WRITES IN REGARD TO ISSUES WITH THE TRANSMISSION. THE CONSUMER STATED THE VEHICLE SHIFTED HARD WITH A BANG AND JERK. THE DEALER WAS NOTIFIED AND STATED THE VEHICLE WAS OPERATING AS DESIGNED. | Crash: No Fire: No | Unknown |
| Aug 2022 | VISIBILITY | The contact owns a 2020 Ford F-150. The contact received notification of NHTSA Campaign Number: 22V250000 (Visibility) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. | Crash: No Fire: No | Unknown |
| Aug 2022 | VISIBILITY | The contact owns a 2020 Ford F-150. The contact stated that the driver's side windshield wiper failed to function as needed. The contact received notification of NHTSA Campaign Number: 22V250000 (Visibility) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown. Parts distribution disconnect. | Crash: No Fire: No | Unknown |
| Aug 2022 | VISIBILITY | The contact owns a 2020 Ford F-150. The contact received notification of NHTSA Campaign Number: 22V250000 (Visibility) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer had been notified of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect. | Crash: No Fire: No | Unknown |
| Jul 2022 | ENGINE | The contact owns a 2020 Ford F-150. The contact stated while driving approximately 40 MPH, there was a rattling sound coming from the engine compartment with the check engine warning light illuminated. After stopping to inspect the vehicle, the contact discovered that the engine oil was extremely low. The cause of the failure was not determined and the vehicle was not yet repaired. The contact indicated that TSB: (19-23650) software update was related to the failure and had been issued. The local dealer and manufacturer were contacted but no assistance was offered. The approximate failure mileage was 60,000. | Crash: No Fire: No | 60,000 |
| Jul 2022 | POWER TRAIN,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | I have had problems with the truck since I purchased it. The first week I had it went a trip with my daughter to Oregon. As we were headed back to Montana my crash assist starting going off and there was no other cars or objects around. I took it to Helena, Ford when I got back. The cameras are constantly going out and the crash assist has been failing. My truck will be back in the shop after it gets out of the shop in missoula, Mt. It will be back at Helena Ford for another camera that has gone out which isn’t allowing me to parallel park and may be affecting the crash assist again. My truck is in the shop constantly for the transmission or cameras. I have been constantly telling them my truck is shifting hard. It’s also been having brake problems which they can’t figure out. The brakes have been making a horrible loud sound. I have had transmission problems since I have purchased this. It has been shifting hard and I’ve taken it in for this again and again. They did something each time to the transmission. They also did a recall fix on it. It still continued to shift hard. All information is at Helena Ford, Helena Mt. I had a tow system installed on my truck to tow behind my motor home. I had the system installed by a Professional at Speciality Iron Works in Great Falls, Mt. I had them hook it up to my motorhome and we went through the whole set up according to Fords manual to put it in tow mode to tow behind the motorhome. It said tow mode enabled. When I got to my destination that day it had messed up my transmission and they( Ford Lithia, Missoula, Mt) are saying tow mode was not enabled. Before even looking at my truck they said to be prepared to pay out of pocket because Ford has not been doing anything about these situations. I have a witness that it was in tow mode. He is the manager at the shop that installed my tow system Gary Adams 4064523672. Ford said they couldn’t accept him as a witness because he doesn’t work at a Ford dealership. | Crash: No Fire: No | Unknown |
| Jul 2022 | UNKNOWN OR OTHER | The drivers side power door lock quit working. With everything I have read it appears to possibly be the power door lock actuator failure. Thank you. | Crash: No Fire: No | Unknown |
| Jun 2022 | VISIBILITY | I remote started my truck via the Ford pass app. The day was 26°. Upon walking out to my vehicle there was a loud bang and my rear glass was broken. My vehicle was backed in to the parking spot. Against a building with no way of anything hitting it from behind. | Crash: No Fire: No | Unknown |
| Jun 2022 | LATCHES/LOCKS/LINKAGES | The contact owns a 2020 Ford F-150. The contact stated that the tailgate was unlatched independently. The contact stated no warning light was illuminated. The contact stated that he had experienced the failure on three different occasions. The contact called the local dealer and made them aware of the failure. The vehicle was not repaired. The dealer confirmed that the failure was a known issue. The manufacturer had been informed of the failure. The failure mileage was approximately 12,000. | Crash: No Fire: No | 12,000 |
| Jun 2022 | VISIBILITY | The contact owns a 2020 Ford F-150. The contact received notification of NHTSA Campaign Number: 22V250000 (Visibility) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not yet available. | Crash: No Fire: No | Unknown |
| Jun 2022 | ENGINE | Vehicle was started after sitting for 24 hrs. Turned off the start/stop function and proceeded. Less than a mile into the trip, I attempted a right hand turn. Slowed, made the turn and went to accelerate. The engine stalled. Dash error notice stated "Auto Start/Stop Shift to P, then Restart Engine." Came to a complete stop and restarted. Thankfully, no one was behind me at the time and I wasn't pulling into a stream of traffic. Took to dealer approximately 10 days later. They checked for DTC's. None were found, could not verify customer concern. Service advisor stated he had other complaints of the same malfunction, however no info or TSB's available to fix the problem. | Crash: No Fire: No | Unknown |
| Jun 2022 | STRUCTURE,UNKNOWN OR OTHER | The power tailgate opened and dropped down, on its own, while driving the truck, approximately 45mph. | Crash: No Fire: No | Unknown |
| Jun 2022 | VISIBILITY | The contact owns a 2020 Ford F-150. The contact received notification of NHTSA Campaign Number: 22V250000 (Visibility) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact called the dealer and it was confirmed that parts were not yet available. The manufacturer was not notified of the issue. The contact had not experienced a failure; however, the contact stated that he refused to drive the vehicle in the rain because he was concerned about a possible windshield wiper failure. VIN tool confirms parts not available. | Crash: No Fire: No | Unknown |
| Jun 2022 | ENGINE,ELECTRICAL SYSTEM | The contact owns a 2020 Ford F-150. The contact stated while driving 35 MPH and attempting to accelerate, a warning message to pull over and restart the vehicle was displayed. The vehicle independently powered down and was restarted by the contact to keep driving. The contact stated that the failure occurred twice. The contact had not taken the vehicle to the dealer to be diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 23,900. | Crash: No Fire: No | 23,900 |
| Jun 2022 | EXTERIOR LIGHTING | bolts falling out that connect the grounding wire on the passenger and driver side rear frame. causes all lights on both side to not work. No notification is given for this fault. May cause you to drive without know that you have no stop lights turn singles. | Crash: No Fire: No | Unknown |
| Jun 2022 | UNKNOWN OR OTHER,ENGINE | I was driving and I came to a stop sign when I tried to accelerate the engine turned off and I was turning into traffic thankfully I was able to pull into the middle lane. The screen showed the auto stop start symbol and to put the truck in park and turn the key. When I restarted the truck it was driving fine. I took the truck in to dealer and they found nothing wrong with it very scary. | Crash: No Fire: No | Unknown |