Complaint volume
506 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2020 Ford F-150 Complaints
506 consumer-submitted complaints on record for the 2020 Ford F-150, grouped by component category.
506 Total complaints
17 Crash reports
3 Fire reports
11 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are power train, engine, unknown or other. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 17 crash reports, 3 fire reports, 11 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 211 complaints, with an average reported failure mileage of 45,377 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to power train, engine, unknown or other?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2020 Ford F-150?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2020 Ford F-150
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2020 Ford F-150 complaints?
17 Crash
3 Fire
11 Injury
0 Fatality
22 Towed
9 Medical attention
What are the most common 2020 Ford F-150 complaint categories?
POWER TRAIN 160
ENGINE 55
UNKNOWN OR OTHER 35
VISIBILITY 32
ELECTRICAL SYSTEM 28
VISIBILITY/WIPER 15
POWER TRAIN,ENGINE 14
FORWARD COLLISION AVOIDANCE 7
STRUCTURE 7
SUSPENSION 7
506 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Aug 2025 | POWER TRAIN | The contact owns a 2020 Ford F-150. The contact stated that while the vehicle was locked and parked on the street with the engine running and unoccupied, the transmission erroneously shifted into gear and the vehicle drove forward. The contact stated that the vehicle crashed into another parked vehicle and landscaping and missed crashing into another vehicle that was driving in the opposite direction. The contact expressed concerns because no one was present inside the vehicle during the failure. The contact stated that the Police Department was contacted but no officers showed up on scene. No injuries were reported. The cause of the failure was not determined. The dealer was contacted and informed the contact that the PCM needed to be reprogrammed; however, the vehicle had not been diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 22,000. | Crash: Yes Fire: No | 22,000 |
| Jul 2025 | POWER TRAIN | The contact owns a 2020 Ford F-150. The contact stated while driving 40 MPH, the vehicle made an abnormal rattling sound. The vehicle was taken to an independent mechanic where it was diagnosed that the transmission had failed and needed to be replaced. No further information was available. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 118,923. | Crash: No Fire: No | 118,923 |
| Jul 2025 | POWER TRAIN | The contact owns a 2020 Ford F-150. The contact stated that while driving at various speeds on several occasions, the vehicle accelerated unintendedly while depressing the brake pedal. The contact stated that the power train warning light was illuminated, and the message "Power Train Malfunction - Reduced Power" was displayed on the Mobile App. Additionally, the contact stated that while driving 60 MPH, the transmission downshifted unexpectedly while depressing the accelerator pedal. The contact stated that the engine revved while the RPM was fluctuating. The vehicle was not repaired. No further information was available. The manufacturer was notified of the failure and informed the contact that the manufacturer could not issue recalls. The contact was referred to the NHTSA Hotline to file report the failure. The failure mileage was approximately 100,000. | Crash: No Fire: No | 100,000 |
| Jul 2025 | ELECTRICAL SYSTEM,SERVICE BRAKES | i AM RECEIVING ALERTS ON MY FORD APP STATING THAT IT IS A PARKING AID ALERT BECAUSE OF ELECTRICAL ISSE WITHIN THE VEHICLE. ALSO STATES TO SERVICE ENGINE SOON ALERT BECAUSE OF ELECTRICAL ISSUE HAS BEEN DETECTED WITH YOUR VEHICLE. THIS MAY CAUSE THE ENGINE START/STOP FEATURE (IF EQUIPPED) TO NOT WORK. CHECKING ON THIS I FOUND 0 ON THE NHTSA WEBSITE FOR RECALLS. WITH FURTHER CHECKING I WAS INFORMED THAT THIS SHOULD BE A RECALL TO BE DONE. PLEASE LET ME KNOW IF I CAN GET THIS REPAIRED UNDER THE RECALL. I ALSO NOTICE WHEN STARTING MY VEHICLE IN THE MORNINGS THAT IT SMOKES OUT OF BOTH TAILPIPES AND LASTS APPROXIMATELY ONE TO TWO MINUTES. [XXX] [XXX] . THANK YOU. MY EMAIL IS ALSO [XXX] ADDRESS IS [XXX] , EDNA, TEXAS [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Jul 2025 | ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES | The contact owns a 2020 Ford F-150. The contact stated that upon attempting to unlock the doors of the vehicle with the key fob, only the front driver's side door unlocked. There was no warning light illuminated. Additionally, the contact stated that while attempting to manually unlock the tailgate, the tailgate failed to unlock as intended. The dealer was contacted and informed the contact that the failure could be related to an unknown actuator recall. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, and a case was filed. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 67,000. | Crash: No Fire: No | 67,000 |
| Jul 2025 | POWER TRAIN | My truck started to throw codes p0240 and p0430 when my truck hit 81000 miles. I am now at 141000 miles. I have since replaced both of my catalytic converters, all 4 of my O2 sensors and I still have the same p0240 and p0430 codes. I also took my truck into ford on Feb 26, 2025 for the recall on my PCM reprogramming. They claimed to have redone the programming but ever since they did that, I now have shifting problems, surging, clanking, hard shifting, random and sporadic shifting with no end in sight. This should be addressed by Ford TSB 24-2101 but again, they did nothing and claim there is nothing wrong with my truck. I have had a fluid replacement and filter replacement with no issues noted, no metal parts, no burnt smell or burnt fluid. Today I came across Ford TSB 24-2184 where they acknowledge that there is an issue with the calibration and controls sensitivity and that replacement of catalytic converters may be necessary. Ford never did any of this. The recall on my truck, which was reprogramming of my PCM also leads to dirty and fouling of the catalytic converter. I have spent over $3000 so far to fix Fords mistakes and not only in nothing fixed, I still have the exact same issues. When i take it to Ford, all the do is clear the codes and then the codes come back on before I get home. So Ford is aware of the issues, knows about the issue and yet will do nothing to fix it. | Crash: No Fire: No | Unknown |
| Jul 2025 | ENGINE AND ENGINE COOLING | The contact owns a 2020 Ford F-150. The contact stated that while her husband was driving approximately 20 MPH, the check engine warning light illuminated. There was an abnormal burning odor coming from the vehicle. The driver drove to the residence. The vehicle was turned off and restarted and there was smoke coming from the engine with a loud screeching sound. The vehicle was taken to the local dealer, where it was determined that the cam sensor was defective and caused the engine to overheat. Additionally, the engine was low on oil. The contact stated that an oil change was previously performed. The vehicle was not repaired. The manufacturer was contacted, and a complaint was filed. The manufacturer confirmed that the VIN was not under recall and that there was no financial assistance available. The failure mileage was approximately 102,000. | Crash: No Fire: No | 102,000 |
| Jul 2025 | POWER TRAIN | The rear differential exploded while driving without warning. immediate lose of power while traveling 70mph, the explosion blew some hot parts of the differential off the road and started a brush fire. | Crash: No Fire: Yes | Unknown |
| Jul 2025 | FUEL/PROPULSION SYSTEM | Check engine light turn on with the code P0087. The truck don't turn on quickly. Lose power at high demand or RPM. | Crash: No Fire: No | Unknown |
| Jul 2025 | VISIBILITY | The contact owns a 2020 Ford F-150. The contact stated that while operating the vehicle, rainwater leaked into the cabin of the vehicle from the sunroof assembly because the sunroof failed to properly close. The vehicle to taken to the local dealer who removed debris from the sunroof tracks. After retrieving the vehicle, the contact discovered that rainwater was still leaking into the vehicle from the sunroof. The vehicle was taken back to the local dealer who advised that the sunroof assembly needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the vehicle was not covered under the Manufacturer's Extended Warranty coverage related to the failure. The failure mileage was 20,000. | Crash: No Fire: No | 20,000 |
| Jul 2025 | FORWARD COLLISION AVOIDANCE | The contact owns a 2020 Ford F-150. The contact stated that while driving at an undisclosed speed, the message “Pre-Collision Assist Not Available” was displayed and “Front Camera Malfunction - Service Required" was displayed. The vehicle was not diagnosed or repaired. The contact stated that the messages were continuously displayed. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000. | Crash: No Fire: No | 100,000 |
| Jul 2025 | UNKNOWN OR OTHER | Catalytic converter has failed prior to 80,000 miles. Ford has done updates, via wifi, to the system, but it has not helped. Parts are now on back order due to the demand for replacing bank 2 (driver side) converters. | Crash: No Fire: No | Unknown |
| Jul 2025 | SUSPENSION | The contact owns a 2020 Ford F-150. The contact stated while driving at various speeds, there was a rattling sound coming from the front-end of the vehicle. Upon inspection, it was discovered that the front driver’s and passenger’s side shock absorber springs were cracked and fractured, causing damages to several suspension components on the vehicle. The vehicle was taken to the local dealer who informed the contact that the shock absorbers and springs needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 34,000. | Crash: No Fire: No | 34,000 |
| Jul 2025 | POWER TRAIN | Experience HARSH Engagement with transmission both upshift and downshift. Some downshifts at so HARSH, feels like rear wheels are trying to “lock up”. Ford dealer performed recall which did not correct the issues. Ford dealer recommended full transmission replacement. Seems this is a known issue and Ford has admitted fault by issuing a recall in an effort to “fix” the problems with the 10 speed transmission. | Crash: No Fire: No | Unknown |
| Jul 2025 | UNKNOWN OR OTHER | Somehow my daughter engaged park assist. She put her foot on brake and with it still on the break truck began reversing and do not stop till we ran over a mailbox. We even tried to turn wheel. | Crash: Yes Fire: No | Unknown |
| Jul 2025 | POWER TRAIN | Transmission jerking, clinking sounds,hard up or down shifting. When starting first time in the morning, feels like the transmission is engaging, gives alittle jerk. | Crash: No Fire: No | Unknown |
| Jul 2025 | POWER TRAIN | I’ve already had 10R80 10 speed transmission replaced once at 53,000 miles. Now I’m at 65,000 miles and I’m having issues again. Twice this past week, my truck has shifted from 6th gear down to 1st gear while driving for no reason. I’m getting rough shifts again and a lot of clunking and jerking. | Crash: No Fire: No | Unknown |
| Jul 2025 | ENGINE | Transmission would shift into different gears when not intended | Crash: No Fire: No | Unknown |
| Jul 2025 | POWER TRAIN,UNKNOWN OR OTHER,ENGINE | There is a flaw in the design of the 2020 F150 and specifically the 5.0L V8 Engine. I have kept up to date on all maintenance, no visible oil spils and engine is consuming/burning significant amounts of oil. I've been told by numerous dealerships/mechanics that there is nothing that they can do and to try and join all of the class action lawsuits. I spent 50k on a vehicle that isn't even making it thru the life of the loan..... WHY DO I HAVE TO DO A CLASS ACTION. THIS SHOULD BE CONSUMER PROTECTION. | Crash: No Fire: No | Unknown |
| Jul 2025 | ENGINE | The truck is stuttering when you go wide open throttle | Crash: No Fire: No | Unknown |
| Jul 2025 | POWER TRAIN | The contact owns a 2020 Ford F-150. The contact stated while driving at an undisclosed speed, the contact heard an abnormally loud pop. The contact drove the vehicle to the shoulder of the road. In addition, the contact stated that the transmission was slipping. The automatic transmission failure warning light was illuminated. The contact turned off the vehicle. The vehicle was restarted and driven to the residence. The vehicle was then towed to the dealer where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 126,000. | Crash: No Fire: No Towed | 126,000 |
| Jul 2025 | POWER TRAIN | I have a 2020 F150 King Ranch with 64K miles on it. It has always shifted harshly, but I had thought that was just the issue with the design of the 10-speed transmission. Right after 60K miles, the transmission would stay stuck in 1st and rev the rpms high and then jump to 4th. There were other times where the transmission would harshly jump up or down gears. I took it into the local Ford dealership to be reviewed. Of course, this is another case of a faulty 10R80 transmission. I had to get the entire transmission replaced. An almost $10K repair and Ford Motor Co only covered $3800 of it. This is unacceptable, dangerous, and quite frankly irresponsible of Ford. I called the Ford Customer Service three times, each of which, they referred me back to the local dealer (who referred me back to the Ford Motor Co case). Some quick background. I'm a very loyal Ford customer. I've owned 3 F150s, an Expedition, and a Ford Fusion. I get all of my services done at the local Ford dealership. I've never had a transmission go out and especially on such a new truck. ** I rarely tow, so this hasn't been a truck that has been towing a lot of weight (I've towed 4 times with a trailer < 4000 lbs). Customers shouldn't have to pay over $5K for repairs on a truck less than 5 years old that cost over $70K (and 4K miles beyond the Powertrain warranty). That's ridiculous. Ford should step up and do the right thing and recall these transmissions for the customers experiencing problems. I now know of 6 personal people (in a small town) that has the same issue and the dealership is full of trucks with the same transmission problems. | Crash: No Fire: No | Unknown |
| Jul 2025 | ENGINE | The contact owns a 2020 Ford F-150. The contact stated while driving 15 MPH, the vehicle failed to accelerate as intended while depressing the accelerator pedal and the engine seized. The contact was able to coast to the side of the road. The oil warning light was illuminated. The oil gauge indicator was at zero. The vehicle was towed to an independent mechanic who diagnosed the vehicle with a cracked crankshaft between cylinders #2 and #3 and a cracked oil pan. The contact stated that the short block showed signs of metal shavings. The contact was informed that the engine needed to be replaced. The vehicle was not repaired due to the cost. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 80,000. | Crash: No Fire: No Towed | 80,000 |
| Jun 2025 | POWER TRAIN | My 2020 Ford F-150 EcoBoost with the 10-speed automatic transmission (10R80) is experiencing the same transmission shifting issue covered under NHTSA Recall 22V188 (Ford Recall 22S71). My truck intermittently shifts erratically, including hard downshifts, delayed upshifts, and occasionally feels like it jumps to a lower gear unexpectedly. This creates a noticeable jolt and could potentially cause loss of vehicle control in traffic or inclement weather. I contacted Ford and was told my VIN is not included in the recall, even though my symptoms match those described. There is also a known TSB (22-2225) for this issue, but the dealer won’t cover it under warranty since no recall appears for my truck. I am requesting that the recall and/or investigation be expanded to include more affected VINs from this model year, as this is clearly not an isolated issue. | Crash: No Fire: No | Unknown |
| Jun 2025 | POWER TRAIN | While driving down the road the transmission in the truck made a load noise and now the truck will no shift properly. Because of this I could have been hit from behind by another truck by the sudden shifing problems from the transmission. This truck has jumped in reverse before and has had transmission problems ford has refused to adress. This is the second powertrain problem to happen in this vehicle going down the road. | Crash: No Fire: No | Unknown |