Complaint volume
662 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2020 Chevrolet Silverado Complaints
662 consumer-submitted complaints on record for the 2020 Chevrolet Silverado, grouped by component category.
662 Total complaints
13 Crash reports
9 Fire reports
7 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are engine, power train, service brakes. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 13 crash reports, 9 fire reports, 7 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 191 complaints, with an average reported failure mileage of 40,829 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to engine, power train, service brakes?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2020 Chevrolet Silverado?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2020 Chevrolet Silverado
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2020 Chevrolet Silverado complaints?
13 Crash
9 Fire
7 Injury
0 Fatality
36 Towed
6 Medical attention
What are the most common 2020 Chevrolet Silverado complaint categories?
ENGINE 124
POWER TRAIN 119
SERVICE BRAKES 40
STEERING 33
UNKNOWN OR OTHER 30
ELECTRICAL SYSTEM 23
POWER TRAIN,ENGINE 20
ENGINE AND ENGINE COOLING 13
STRUCTURE 13
POWER TRAIN,ELECTRICAL SYSTEM,ENGINE 11
662 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Feb 2026 | POWER TRAIN,ENGINE | Internal oil consumption. With no oil puddled or spattered under the vehicle at time of purchase from a dealership or since then, a dealer certified vehicle with AFM at 153 miles from leaving the dealer the oil was non-existant on the dipstick. This directly indicates a TSB, Techical Service Bulletin involving the cause of failed lifters causing internal oil consumption and damage to lifters, cam shaft, push rods, rings and possibly more. This is a common result of the Active Fuel Management system which shuts off some of the cylinders for fuel economy for Chevrolet V6 and V8 engines. The problem was reported to the dealer by me imediately after the oil check at 153 miles and then towed to the dealer. As this is considered a catastrophic amount of oil loss, the vehicle could've been rendered inoperatable during operation in traffic and been a servere safty hazard. The dealer after initial inspection sent me a message that they think the problem is an undetectable small leak so they put some dye in the oil to check it. Which evades the actual internal consumption problem of 1.5 to 2 or more quarts of oil lost in just 153 miles by that ratio that would amount to 13 quarts per 1,000 miles. And helps them stall for time, to try to run out the very short 3 month/3000 mile drivetrain warranty. There was noticable erratic engine performance and some shudder but that shudder may have come from the transmission. The odometer read was 115690 at purchase and 115843 when towed=153 miles driven from when the certified inspection was performed for a loss of 1.5 to 2 quarts that I know of, it could have been much more oil missing. A suddenly inoperatable vehicle in town at intersections or on the highway at high speeds could be deadly for myself or others in traffic. I took and have videos of checking the dipstick to show it dry but it's an mp4 file which I don't see a place to upload it here. Available upon request. | Crash: No Fire: No | Unknown |
| Feb 2026 | POWER TRAIN | The contact owns a 2020 Chevrolet Silverado 1500. The contact stated that while driving approximately 5 MPH and exiting a parking lot, the rear wheels locked up as if the brake pedal was depressed. There was no warning light illuminated. The vehicle was stopped and shifted to park(P), and the vehicle was turned off and restarted several times to reset the vehicle; however, the rear wheels were still locked up. The contact disconnected the battery cables and was able to unlock the rear wheels. The contact stated that the failure was intermittent, but was a recurring failure. The contact had taken the vehicle to a local dealer, where it was not diagnosed, and the vehicle was not repaired. The contact researched online and related the failure to NHTSA Campaign Number: 26V083000 (Power Train); however, the VIN was not included in the recall. The manufacturer was not informed of the failure. The failure mileage was approximately 92,000. | Crash: No Fire: No | 92,000 |
| Feb 2026 | ENGINE | The first thing was the whole engine shut itself off going 40mph and slowing down thankfully after I turned the truck off and back on it started right back up then I was driving 75 on the highway a couple days later and the whole truck started to shake as check engine lights came on and flash and the engine started to tick and groan. We pulled the spark plugs and cylinder 5 had clearly not been firing as it was designed to and then later found that the entirety of cylinder 5 had basically shredded itself from the inside out. Now my truck is waiting at the shop for a new engine. Both cases I had my kids in the car trying to get home. | Crash: No Fire: No | Unknown |
| Feb 2026 | ENGINE,FUEL/PROPULSION SYSTEM | My entire engine and the right bank lifters failed. Thankfully, these issues didn't fail until my truck was parked in my garage. No warning lamps did not trigger until these issues started. There was no warning. I have been having engine issues with this truck dating back to 2022. I will include all documents showing the issues I've had in the past 3 years. I was informed by the dealer that this is a known issue with this year and model of truck and even they were surprised that GM hasn't issued a recall. The vehicle has been inspected by the dealership only. | Crash: No Fire: No | Unknown |
| Feb 2026 | POWER TRAIN | The contact owns a 2020 Chevrolet Silverado 1500. The contact stated that while driving approximately 45 MPH, the vehicle was shuddering with an abnormal sound coming from the rear of the vehicle. There was no warning light illuminated. The contact stated that the failure only occurred at speeds over 40 MPH. The vehicle was taken to an independent mechanic, who diagnosed the vehicle and determined that the transmission control valve had failed and needed to be replaced. The vehicle was not repaired. The contact researched online and associated the failure with NHTSA Campaign Number: 26V083000 (Power Train); however, the VIN was not included in the recall. The manufacturer was not informed of the failure. The failure mileage was approximately 80,000. | Crash: No Fire: No | 80,000 |
| Feb 2026 | POWER TRAIN,ELECTRICAL SYSTEM,UNKNOWN OR OTHER | During an extreme cold event in Interior Alaska (–44°F), the vehicle experienced a sudden emissions‑system failure that triggered an EPA‑mandated Limp Mode, limiting the vehicle to 5 MPH on high‑speed highways. This created an immediate life‑safety hazard because it was impossible to maintain a safe speed or exit the roadway due to snow berms. Prior to the failure, the vehicle displayed “Service Emission System” warnings and multiple DTCs related to the reductant heaters and sensors. A dealership technician later confirmed a “burnt pin” at the reductant pump connector, consistent with thermal‑electrical overload. This failure mode matches GM’s TSB 21‑NA‑006, describing connector overheating in cold climates. After the repair, the vehicle continued to exhibit safety‑critical symptoms, including harsh downshifts, delayed engagement, and jerking during deceleration, consistent with Recall 26V083000 (rear‑wheel lock‑up risk). The vehicle also continues to emit an electrical burning odor in cold temperatures, consistent with Recall N192206310 (block‑heater fire risk). The only GM dealership in the region issued a “Termination of Business Relationship,” preventing access to all recall and warranty repairs. This has created a 321‑mile “Service Desert,” making it impossible to obtain federally mandated recall remedies. The vehicle remains unsafe to operate due to unresolved transmission, electrical, and propulsion issues. | Crash: No Fire: No | Unknown |
| Feb 2026 | UNKNOWN OR OTHER,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | Brakes lock up on vehicle while driving Must turn vehicle off and restart several times to disengage brakes. This has happened twice in the last 8 weeks, very concerning as we cannot use our travel trailer as we do not trust this not reoccurring. Chevy dealership says there is a recall on this issue but not on my truck?. But they say it is THAT problem | Crash: No Fire: No | Unknown |
| Feb 2026 | STEERING | In several situations, I have lost partial or complete power steering ability. Once, while driving, I recieved a SERVICE ESC message and steering became quite difficult. Another time, power steering was completely gone, making steering impossible, although every other aspect of the vehicle operated normally. In both instances, there was no clear issue and after some time with the vehicle parked and off, it would return to normal. Possible loss of power steering unexpectedly is a serious concern at this point. | Crash: No Fire: No | Unknown |
| Feb 2026 | POWER TRAIN | Rear wheel lock at speed up due to failed valve body and transmission | Crash: No Fire: No | Unknown |
| Feb 2026 | POWER TRAIN | The contact owns a 2020 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed, and the rear wheels locked up. The contact stated that the failure almost caused a crash. No warning lights were illuminated. The rear wheels locked up for several seconds, then the rear wheels released, and the tires chirped. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact referenced an unknown recall with a similar failure description; however, the VIN was not under recall. The contact stated that the vehicle was important due to scheduled doctor's appointments. The manufacturer was not made aware of the failure. The failure mileage was approximately 73,000. | Crash: No Fire: No | 73,000 |
| Feb 2026 | ENGINE | Lifter failure in 2020 Silverado 5.3 engine causing loss of power while driving. | Crash: No Fire: No | Unknown |
| Feb 2026 | ENGINE | Engine failed on interstate while pulling my RV. Almost had a bad wreck due to this happening. This is the known 6.2L engine failure issues. Had to have motor replaced by Chevrolet and had to pay out of my own pocket. | Crash: No Fire: No | Unknown |
| Feb 2026 | ENGINE | We own a 2020 Silverado with a 6.2L L87 engine… I am aware of open investigation # EA25007… Our vehicle had sudden engine failure.. no prior warning lamps before failure. (Our vehicle had no open recalls) Once vehicle engine failed left us with no power… had to coast vehicle to a stop. Will not restart. Verified proper oil level on dipstick so vehicle was not low on oil. Had to tow vehicle to shop .. retrieved code P0016 - crankshaft position Oil pan was removed and found bearing material as mentioned by GM issued recall 25V-274. Verified oil pickup tube was not clogged. All symptoms explained by 25V-274, we’ve experienced. | Crash: No Fire: No | Unknown |
| Feb 2026 | POWER TRAIN,ELECTRICAL SYSTEM,ENGINE | On September 27, 2025 while driving to my nieces soccer game my 2020 Silverado Traill Boss LT started losing power while driving. I was at a Red light when I felt the truck not properly responding to me pushing the gas pedal once it turned green. It slowly started accelerating and then with all the lights still illuminated on the dash, the truck completely stopped working with No response to the gas pedal. I had to let the truck coast forward while driving through an intersection. Thank God there was not that much traffic behind me and any cross traffic. I managed to pull the truck over stuck on the side of the road. My wife had to get a ride from a family member to reach the destination while I had to call a tow truck and have it towed home. Ironically, I believe the truck had just got out of Warranty, what a complete waste of thousands of dollars including the warranty that is always useless. I did not reach out to the dealership because I knew it was going to cost me an arm and a leg just for a diagnostic only for them not to find a problem. There was No Warning Light Flashing to notify me that my truck was taking a dump or any error code of any sort for a diagnostic to pinpoint the issue. I am surprised this has not turned into a Class Action Lawsuit (not yet anyways). My Father made me a Chevrolet person but with all the recent Engine/Powertrain problems with General Motors. I always believed the slogan "The longest lasting dependable trucks on the road". Tanks to YouTuber "@Donslife" for keeping the Public informed of all the latest updates with all these issues. This might be my last Chevrolet ever unless they could fix these issues and take some type of customer reimbursement/assurance/future or current incentives. | Crash: No Fire: No | Unknown |
| Feb 2026 | ENGINE AND ENGINE COOLING | The contact owns a 2020 Chevrolet Silverado 1500. The contact stated that immediately after leaving the dealer after the vehicle was purchased, the check engine warning light illuminated. Several days later, there was a loud knocking sound coming from the engine before the engine failed. The contact referenced NHTSA Campaign Number: 25V274000 (ENGINE AND ENGINE COOLING); however, the VIN was not included in the recall. The vehicle was taken to a dealer and an independent mechanic, but was not repaired. The vehicle had experienced catastrophic engine failure. The check engine warning light was displayed, and audible knocking was coming from the engine. The manufacturer was notified of the failure. The failure mileage was 153,000. | Crash: No Fire: No | 153,000 |
| Feb 2026 | POWER TRAIN | The vehicle experienced a transmission control malfunction related to a transmission solenoid (diagnostic code P0776). The transmission exhibited abnormal shifting behavior and drivability issues, prompting a warning indicator and dealer inspection. The condition affects the powertrain and could impair safe operation of the vehicle, particularly if shifting becomes unpredictable or the transmission enters a reduced-function mode while driving. The issue was confirmed by an authorized Chevrolet dealership, and the vehicle was subsequently deemed inoperable pending replacement of the required transmission solenoid component. The vehicle was inspected by General Motors on November 3, 2025, at which time GM confirmed that the required part was on national backorder with no immediate availability. The vehicle remains unavailable for use due solely to the lack of this GM-supplied component. A warning indicator and drivability symptoms were present prior to removal from service. The component is currently retained by the servicing dealer and is available for inspection upon request. General Motors has advised that this component is subject to a widespread national backorder affecting numerous vehicles, resulting in extended periods where affected vehicles cannot be repaired or safely returned to service. | Crash: No Fire: No | Unknown |
| Feb 2026 | POWER TRAIN,ELECTRICAL SYSTEM,ENGINE | To Whom It May Concern, I am writing to formally file a complaint regarding my 2020 Chevrolet Silverado 1500 Diesel and to request immediate review and assistance from General Motors. I purchased this vehicle from a GM dealership in 2024 with approximately 70,000 miles for roughly $42,000. The vehicle currently has approximately 121,000 miles. Since purchasing the vehicle, it has suffered major breakdowns approximately every three months, requiring repeated costly repairs and making the vehicle unreliable for regular use. Most notably, the vehicle experienced a full transmission failure at approximately 103,000 miles — just after the factory warranty expired, requiring complete transmission replacement at my expense. To date, I have spent nearly $20,000 in repairs, including but not limited to: •Full transmission replacement •Two alternator replacements •Glow plug system failure •Coolant control valve failure •Engine control / computer module failure •Transmission cooling system failures •Ongoing electrical system issues •Additional drivetrain and mechanical problems These are critical powertrain, electrical, and engine management components — not routine maintenance items. The repeated failure of such systems strongly suggests underlying manufacturing or design defects. The vehicle has been properly maintained and serviced, yet continues to experience serious and recurring defects well beyond what would be considered normal wear and tear for a modern diesel truck. At this point, my total investment in this vehicle exceeds $62,000, and I am left with a truck that I cannot trust and that has become financially unsustainable to own. | Crash: No Fire: No | Unknown |
| Feb 2026 | POWER TRAIN | Transmission/ torque converter. Truck feels like you are riding over rumble strips and shaking steering wheel. Confirmed by dealer. No warning signs | Crash: No Fire: No | Unknown |
| Jan 2026 | ENGINE | At highway interstate travel speeds, vehicle was losing intermittent power. Exhaust at stopped, idle during trip smelled heavily of gasoline. White smoke blowing from exhaust with only 38k miles on the truck. Dealership is replacing the entire engine now and sounds like GM doesn’t want them to fully explore the cause of failure. | Crash: No Fire: No | Unknown |
| Jan 2026 | POWER TRAIN | INTERMITTENTED,NOT ALL THE TIME BUT I GET A HESITATION WHEN I PUT THE TRAN IN DRIVE PRESS THE ACCERATOR THEN IT LURCH FORWARD UNEXPECTED...... | Crash: No Fire: No | Unknown |
| Jan 2026 | ENGINE,ENGINE AND ENGINE COOLING | The contact owns a 2020 Chevrolet Silverado 1500. The contact stated that while driving 75 MPH, the vehicle lost motive power with a tapping sound coming from the front passenger’s side of the vehicle. The message "Monitor Brake Service System" was displayed. The vehicle was pulled over to the side of the road and inspected, but no failure was found. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that the lifters and camshaft needed to be replaced. The vehicle was not repaired. The vehicle was taken to a different independent mechanic, where it was diagnosed and determined that the lifters and camshaft needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 160,000. | Crash: No Fire: No | 160,000 |
| Jan 2026 | SERVICE BRAKES, HYDRAULIC | The contact owns a 2020 Chevrolet Silverado 1500. While driving at an undisclosed speed, the brakes failed to engage while the brake pedal was depressed. The message "Service Brake Assist" was displayed on the instrument panel. The contact researched and became aware of an unknown recall; however, the VIN was not under recall. The vehicle was taken to a dealer where it was diagnosed and determined that the brake master cylinder was leaking and needed to be replaced. The vehicle was repaired; however, the message "Service Brake Assist" was displayed on the instrument panel again. The manufacturer was notified of the failure. The failure mileage was approximately 101,593. | Crash: No Fire: No | 101,593 |
| Jan 2026 | POWER TRAIN | Vehicle was brought to Payne Chevrolet(Weslaco,Tx)for Recall N242454440. After the software update, the vehicle entered 'Limp Mode' and threw a Permanent Fault Code P2817 (Solenoid 8 Stuck Off). The dealership and GM Executive Resolution (Case #86918646) have confirmed this is a mechanical failure of the valve body, but are refusing/delaying the remedy due to a branded title. The vehicle is currently grounded and unsafe to drive as it risks rear-wheel lockup. GM has failed to provide a timely remedy or alternative safe transportation. | Crash: No Fire: No | Unknown |
| Jan 2026 | POWER TRAIN,ENGINE | The Timing Chain failed. It is at the Dealership available for inspection. Vehicle was unable to accelerate correctly while driving. If it had blown a valve or locked up the engine we would have been stuck on the highway with my kids in the vehicle. Problem has been confirmed with the dealer. It is a known defect with this vehicle but my VIN was not one that was recalled. No issues had came up before it failed. Just went to accelerate and you could feel it slipping and the truck stuttering forward. | Crash: No Fire: No | Unknown |
| Jan 2026 | ELECTRICAL SYSTEM,SERVICE BRAKES | While driving home from work the truck displayed numerous trouble codes including ebc failure, braking failure, traction control failure and trailer brake failure as well as vehicle governed to 42 mph. I took it to the dealership and they checked all of the braking system and could not find any issues. They reset the codes, and changed all 4 pads and rotors as all 4 wheels were 1/32 out of true as a precaution. I drove it home about 5 miles with no issues. The next morning I was on my way to work and the codes reappeared with me being governed to 62 mph. At the stop sign I had no braking at all. Pumping the brakes resulted in no braking or pressure in the pedal. Luckily there was no traffic and I was able to use a hill to stop. I turned around and went the mile back to my house and was unable to stop again ending up with the front end in my neighbors yard. I had the vehicle towed back to the dealership where they still have not found a cause or a solution to the issue | Crash: No Fire: No | Unknown |