Complaint volume
690 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2020 Chevrolet Silverado Complaints
690 consumer-submitted complaints on record for the 2020 Chevrolet Silverado, grouped by component category.
690 Total complaints
13 Crash reports
9 Fire reports
7 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are engine, power train, service brakes. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 13 crash reports, 9 fire reports, 7 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 198 complaints, with an average reported failure mileage of 42,143 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to engine, power train, service brakes?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2020 Chevrolet Silverado?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2020 Chevrolet Silverado
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2020 Chevrolet Silverado complaints?
13 Crash
9 Fire
7 Injury
0 Fatality
38 Towed
6 Medical attention
What are the most common 2020 Chevrolet Silverado complaint categories?
ENGINE 146
POWER TRAIN 142
SERVICE BRAKES 51
ELECTRICAL SYSTEM 40
STEERING 40
UNKNOWN OR OTHER 35
STRUCTURE 16
ENGINE AND ENGINE COOLING 15
FUEL/PROPULSION SYSTEM 15
POWER TRAIN,ENGINE 10
690 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Jun 2026 | ENGINE AND ENGINE COOLING,POWER TRAIN,ELECTRICAL SYSTEM | The contact owns a 2020 Chevrolet Silverado. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed, however the vehicle failed to accelrate as intended. The vehicle was taken to the dealer, howeve the failure was not duplicated. The failure reoccurred. The vehicle was taken back to the dealer where it was diagnosed with a failed wiring harness and a failed coolant oump. The contact was informed that the wirng harness and the coolant pump needed to be replaced. The vehicle was repaired. The contact stated thirteen days later the failure reoccurred. The vehicle was taken back to the dealer where it was diagnosed with a failed transmission and failed coolant pump. The contact was informed that the transmission and the coolant pumo needed to be replaced. The vehicle was repaired. The failure reoccurred three days later. The vehicle was not diagnosed or repaired by an indpendent mechanic or dealer. The failure reoccurred. The failure was persistent. The contact stated tht within a year, the vehicle was taken to the dealer for ellectrical , transmission and engine failures. The contact stated that the wiring harness, transmission and coolant pump were replaced. In addition, the coolant ump was repalced two times. The vehicle was . The manufacturer was not made aware of the failure. The failure mileage was approximately 97,000. | Crash: No Fire: No | 97,000 |
| Jun 2026 | STRUCTURE | Component/System That Failed: The rear sliding window assembly leaked water into the cabin due to a manufacturing defect in the urethane seal and third brake light area. The window has been replaced and no longer leaks, but the water caused lasting damage to the headliner with trapped moisture. Components are available for inspection. Safety/Health Risk: The leak saturated the headliner, creating a serious risk of mold growth. My pregnant wife and unborn baby could be exposed to mold spores. Water intrusion also risks slippery floors, fogging, and potential electrical issues. Dealer Confirmation: Folsom Chevrolet confirmed the leak, replaced the window, and recommended full headliner replacement due to staining and mold risk. This is covered in GM TSB 18-NA-383. Manufacturer Awareness: GM has known about this defect for years but denied full repair (Claim #9582-9999). Symptoms: No warning lights. Leak first noticed in September 2025 after rains began. Due to dry California summer, it went unnoticed earlier, even though the defect likely started while the vehicle was still within the 3-year warranty period (mileage was over 36k when noticed). Additional Info: This is a known workmanship defect unrelated to mileage. A coworker has had the same issue twice on his 2025 Silverado. I paid 492.79 for the window 144.50 diagnostic. GM offered only 1,250 in points and refused better resolution for the 3,100 headliner repair. | Crash: No Fire: No | Unknown |
| Jun 2026 | ENGINE | My 2020 Chevy TrailBoss 6.2L V8 L87, same engine that has been recalled for 2021-2024 literally went dead in the middle of rush hour traffic. The engine has been deemed dead due to the exact current recall reasons. Seeing that was traffic was flowing at 45mph that was not a good scene as the vehicle " locked" itself into park originally so I was stuck in the middle of traffic. The vehicle has been confirmed seized uo by the Portsmouth NH Chevy dealer which is the Key Auto Group. Warranty adjusters representatives from a third party, not GM, will be assessing it this week. I purchased an after market warranty not by GM. I had no warning lights leading into the failure. | Crash: No Fire: No | Unknown |
| May 2026 | POWER TRAIN | Transmission is starting to shudder when maintaining 40-45 mph and will have to let off the gas or accelerate for the gear to shift. | Crash: No Fire: No | Unknown |
| May 2026 | POWER TRAIN | Transmission shutters while driving at speed. | Crash: No Fire: No | Unknown |
| May 2026 | POWER TRAIN,ELECTRICAL SYSTEM | I purchased this vehicle from Ghent Chevrolet in Greeley Colorado, since I have owned the vehicle I have had several transmission problems which caused the vehicle to stick in fourth gear and I have also have issues with the transmission violently shifting into first gear to the point it feels like I’ve been rear ended. I have had to replace the entire wiring harness and the water pump module as well as the thermostat module and the louvres in the front of the vehicle. I have service records for the vehicle for all the repairs and that state the amount of repairs has far exceeded the value of the vehicle and I’m currently having transmission issues again. Please help me find some sort of resolution to this situation! I have already tried to use and was rejected from the Colorado lemon law | Crash: No Fire: No | Unknown |
| May 2026 | POWER TRAIN | I had transmission serviced 9 months ago. Transmission has always shifted hard ( like it was going to shift up to next gear , but then downshift back ) Had serviced and a transmissiom check 5/21/26 and now saying I need it replaced. Truck has 106,000 miles. I’ve heard so many reports of Chevy Silverado transmission going out right after 100,000 miles. If it’s a common problem , I feel GM should recall and repair/replace. | Crash: No Fire: No | Unknown |
| May 2026 | POWER TRAIN | I had been driving my truck for multiple days, after a knocking sound suddenly started from under the hood. It was evident at any speed that wasn't idle. There were no check engine lights displayed on the dash. The sound was annoying enough that I took it in. According to the dealer technician, the transmission pump "completely detached" and was "rolling around inside the transmission." They found metal fragments in the transmission fluid, and they declared the transmission a total loss. I have no idea how my truck was still driving, but if the transmission really had failed so catastrophically, I was driving a ticking time bomb. What if it decided to completely give out while driving my kids to school as soon as I made a left turn across traffic? | Crash: No Fire: No | Unknown |
| May 2026 | FUEL/PROPULSION SYSTEM | The defective manufacturer lifters on my 2020 Chevrolet Silverado 1500 went on my truck damaging the lifters, camshaft, oil pump and I'm sure more than that. I know it's an ongoing investigation/lawsuit with General Motors, but they need to held accountable and should fix this issue free of charge. Not everyone has $5k-$10k+ to repair their engine due to their negligence. Thank you | Crash: No Fire: No | Unknown |
| May 2026 | ENGINE | I was driving on I-35 in Norman, Oklahoma, shortly after 7 am, when my 2020 Chevy Trail Boss with the 6.2 engine stopped running. I was in moderate traffic and shifted the gear shifter to neutral, and the motor would not restart, leaving me in traffic. I was able to slowly get on teh shoulder to avoid a collision, and the engine would not restart. I had teh vehicle towed to Ammco in Norman, Oklahoma, where it was determined that a catastrophic engine failure occurred. This is teh same problems that are associated with recalls on the 2021 and up 6.2 GM engine. luckly i was able to get to a safe place and avoid a collision. | Crash: No Fire: No | Unknown |
| May 2026 | ELECTRICAL SYSTEM,SEAT BELTS,SEATS | I am writing to formally report a persistent and dangerous manufacturing defect regarding the rear window and seating assemblies in my 2020 Chevrolet Silverado. I have already had GM replace the rear window in 2023, it needs replaced again now in 2026. The rear window seal is failing, allowing a significant amount of rainwater to leak into the cab. Because of this ongoing water intrusion, the structural base and brackets of the rear seats have developed severe rust. Furthermore, I am deeply concerned that this constant moisture saturation is creating an unseen mold hazard within the cabin, which poses a direct health and respiratory risk to my passengers.This leak also risks damaging sensitive electrical components and wiring harnesses located under the rear seats and trim panels, potentially causing short circuits and sudden failures of critical safety systems while driving.Many other owners of this generation Silverado have reported identical issues, including cracked plastic frames around the sliding rear glass that cause the leaks. Because this defect compromises vehicle integrity, creates a risk of electrical failure, and poses health hazards from mold, I am requesting that the NHTSA investigate this issue as a potential safety defect requiring a manufacturer recall. | Crash: No Fire: No | Unknown |
| May 2026 | ELECTRICAL SYSTEM,SEATS,UNKNOWN OR OTHER | Sliding rear window leaking, causing mold and ruined seats. Had it "fixed" in 2023 only 3 years of owing it. Now here 3 years later the same issue is occurring and they're not willing to make it right. Mold causes a safety hazard for my children and anyone in my vehicle. My truck only has 30,000 miles on it and I shouldn't be having this issue | Crash: No Fire: No | Unknown |
| May 2026 | ENGINE | While returning from a camping trip my engine lost power. luckily I was close to an exit and managed to get it off the expressway and to a parking lot. I was able to leave the camper in the lot and have the truck towed to a dealer 30 miles away. I was informed by the dealer that the engine had sustained major berring failure. I was over 500 miles from home and I had 2 options, wait 2 weeks for a new engine to be installed or trade it in for a new truck. I opted for the trade in because I didn't want to wait 2 weeks. I figure I lost $7000 in trade in value and had to spend $2000 to have my new truck fitted for a 5th wheel hitch. | Crash: No Fire: No | Unknown |
| May 2026 | ENGINE | The contact owns a 2020 Chevrolet Silverado. The contact stated that when her husband turned the vehicle on the vehicle stalled immediately. The vehicle was not able to restart. The vehicle was towed to a independent mechanic where it was diagnosed that the engine had locked up. The vehicle was not repaired. The vehicle then towed to a dealer where it was diagnosed that there was an engine, cam shaft, and barring failure related to Manufacture Recall Number : N252494000, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 50,000. | Crash: No Fire: No Towed | 50,000 |
| May 2026 | SERVICE BRAKES, HYDRAULIC | The contact owns a 2020 Chevrolet Silverado1500. The contact stated that while operating the vehicle, four different warning lights illuminated: ABS, Service Brake Assist, Service ESC, and two specific "Brake System Failure" messages limiting the top speed to 42 MPH and 62 MPH, suddenly the vehicle went into limp mode and had to be towed. The vehicle will be taken to a dealer. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 114,264. | Crash: No Fire: No Towed | 114,264 |
| May 2026 | ENGINE | Chevrolet dealership diagnosed my truck and said the coolant control valve would have to be replaced. | Crash: No Fire: No | Unknown |
| May 2026 | SERVICE BRAKES | My son was driving his 2020 Silverado Trail Boss (50,000 miles) when suddenly the brakes were inoperative. He had to drive around several cars to avoid collision finally swerving into the parking lane and using the gearshift lever moving the transmission into park to stop forward movement. He had no warning lights or any indication the brakes were going to fail. The truck was towed to Harbor Chevrolet on Long Beach, Ca. They diagnosed the problem as a “software update” and this was “rare”. They seemed along with GM customer service seemed not to be very concerned about the problem and just gave me some GM Reward points. We are afraid to drive the car at this point. | Crash: No Fire: No | Unknown |
| May 2026 | ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER | Odometer Fraud. The contact purchased a 2020 Chevrolet Silverado. The VIN plate was missing from the original location. The contact was able to locate a small VIN plate on the inside of the door. It was discovered that there was a mileage discrepancy. The vehicle was a dealer sale. At the time of purchase, the vehicle mileage was 88,000, and at the time of obtaining a Carfax report, it was discovered that the mileage was 137,164. The contact called the Texas Department of Motor Vehicles. | Crash: No Fire: No | 137,164 |
| Apr 2026 | ENGINE | This was a 6.2L V8 that is actively under investigation and recall for model years 2021-2024. it is a part of the same GM generation of engines 4th Generation, GMT T1XX. I was not told about the active recall for other members of the generation by the dealership in which i purchased it at in august of 2025. I purchased this vehicle less than a year ago and the engine has now suffered a catastrophic failure consistent with known 6.2L issues. | Crash: No Fire: No | Unknown |
| Apr 2026 | POWER TRAIN | The contact owns a 2020 Chevrolet Silverado 1500. The contact stated that while driving 35 MPH, the vehicle shuddered and lost automotive power. The check engine, ABS, and several other unknown warning lights were displayed before an engine misfire. The vehicle regained automotive power before hesitated while depressing the accelerator pedal. Additionally, there was an abnormal humming sound coming from the engine. The vehicle was eventually driven to the dealer where a diagnostic test was performed. The dealer determined there was a lifter failure in cylinder #2, and there was debris in both the engine and transmission, which caused engine and transmission failures. The dealer agreed to a goodwill repair, to cover part of the cost of the repair. The manufacturer was notified of the failure and transferred the contact to the NHTSA to report the failure. The vehicle was not repaired and remained with the dealer. The failure mileage was approximately 70,000. | Crash: No Fire: No | 70,000 |
| Apr 2026 | ENGINE AND ENGINE COOLING,ENGINE | The contact owns a 2020 Chevrolet Silverado 1500. The contact stated that while driving 55 MPH, there was an abnormal sound coming from the engine compartment. The vehicle lost automotive power with the check engine warning light illuminated. The contact stated that there was bluish-gray smoke coming from the rear of the vehicle. After releasing the accelerator pedal, the vehicle stalled. The contact restarted the vehicle, but the sound became louder. The vehicle was towed to an independent mechanic, where it was diagnosed, and metal shavings were found in the engine oil. Additionally, there was a misfire in several cylinders, the camshaft not operating properly, and the engine needed to be repaired or replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 131,000. | Crash: No Fire: No Towed | 131,000 |
| Apr 2026 | POWER TRAIN | The contact owns a 2020 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed, the vehicle jerked forward extremely hard. The power train warning light was illuminated. The vehicle was driven to the residence. Additionally, the vehicle failed to exceed 60 MPH while driving. The vehicle was not diagnosed or repaired by an independent mechanic or a dealer. The contact stated that the failure was a known failure with the vehicle. The manufacturer was not made aware of the failure. The failure mileage was approximately 143,000. | Crash: No Fire: No | 143,000 |
| Apr 2026 | ENGINE | -My 2020 Trail-boss 6.2 Engine broke and stopped producing power and shut off, it is available for inspection and has been inspected by my local Chevy Dealer Tom Gibbs Chevrolet. -My son was crossing a railroad track and it shut off as he topped the tracks it shutoff at the tracks and he was able to coast down out of the way. If it shut off a second earlier he would have been stuck on the tracks and there is a list of what if's. My grandson in the car seat, my son gets out breaks his ankle and can't get my grandson out there is so many things that could have happened. -The dealer stated the 6.2 engine is known to have mechanical failures -The local dealer stated valve cover was removed and no movement in valve train needs new engine at a cost of $21,343.24 They realized that the original $250 rubber serpentine belt outlasted the engine with 123K miles on it -No warning lights, no rough running, no sounds just shut off no power. | Crash: No Fire: No | Unknown |
| Apr 2026 | ENGINE | September 2020 received new vehicle ( purchased platinum extended warranty at time of sale that expires 9/22/2027)-December 2022 heard loud ticking & misfires & check engine light on took to dealer who found #2 cylinder intake lifter collapsed at that time was under warranty (9924 miles) and dealer replaced not only damaged lifter but all lifters and guides (I have this repair invoice from 12/2022) On March 31 2026 (19,000 miles)ticking came back took silverado to dealer to be checked 4/3/26 they kept truck and had to take top of engine apart where they found that the #2 cylinder lifter has collapsed again the technician went ahead & replaced lifter before getting authorization from warranty company, GM or us to do repair dealer told us that they can put old damaged lifter back in truck & we can take truck back if we want- we are waiting for the inspector that warranty company wants to send to inspect the truck they still have truck 2 1/2 weeks later the warranty company wanted to see all receipts & log for all 7 oil changes which i gave to dealer 4/13/26 was passed to warranty company who accepted all & they want to send an independent inspector to see truck on 4/20/26 we are waiting to hear if he came This is a serious safety issue as this engine 6.2 (L87) Z71 has been prone to lifter failures since 2019, we only found this out now when the same lifter collapsed a second time & that this engine has been known to shut engine down while driving & severely damaging it & even possibly causing an accident If we get no satisfaction from dealer or warranty company as a next step we will be asking for a GM regional representative to come inspect the truck see the repeat lifter failure, open a case with a corporate representative & look into the Lemon Law as this is a recurring issue-- it also affects the value & resale value of our Silverado | Crash: No Fire: No | Unknown |
| Apr 2026 | POWER TRAIN | Was driving vehicle and it revved very high and then got stuck in a single gear. MPG have also been impacted as of late. GM saying VIN isnt under the valve body recall, but dealer has determined the valve body needs to be replaced. | Crash: No Fire: No | Unknown |