Complaint volume
278 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2020 Chevrolet Equinox Complaints
278 consumer-submitted complaints on record for the 2020 Chevrolet Equinox, grouped by component category.
278 Total complaints
20 Crash reports
6 Fire reports
9 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are service brakes, fuel/propulsion system, engine. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 20 crash reports, 6 fire reports, 9 injury reports, and 1 fatality report. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 78 complaints, with an average reported failure mileage of 33,548 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to service brakes, fuel/propulsion system, engine?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2020 Chevrolet Equinox?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2020 Chevrolet Equinox
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2020 Chevrolet Equinox complaints?
20 Crash
6 Fire
9 Injury
1 Fatality
27 Towed
7 Medical attention
What are the most common 2020 Chevrolet Equinox complaint categories?
SERVICE BRAKES 40
FUEL/PROPULSION SYSTEM 25
ENGINE 23
SERVICE BRAKES,ENGINE 12
UNKNOWN OR OTHER 12
POWER TRAIN 11
ELECTRICAL SYSTEM 8
ENGINE,FUEL/PROPULSION SYSTEM 6
POWER TRAIN,ELECTRICAL SYSTEM,ENGINE 6
ELECTRICAL SYSTEM,UNKNOWN OR OTHER 5
278 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Jul 2021 | ENGINE | The contact owns a 2020 Chevrolet Equinox. The contact stated while starting the vehicle, the vehicle started to shake and then stalled. The contact stated that the check engine warning light was illuminated. The contact started the vehicle and drove to her destination. The contact stated that the check engine warning light disappeared the following morning. The contact called and made the local dealer aware of the failure. The contact also called Feldman Chevrolet Of Livonia (32570 Plymouth Rd, Livonia, MI 48150, (734)237-1006) and notified the dealer of the failure. The contact stated that on July 27, 2021, the vehicle stalled without warning. The vehicle was restarted however, the failure recurred. The contact was able to drive to her residence. The contact called a third local dealer George Matick Chevrolet (14001 Telegraph Rd, Redford Charter Twp, MI 48239, (313) 332-7572) and made them aware of the failure. The contact stated that she experienced the failure again on July 28, 2021. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 18,600. | Crash: No Fire: No | 18,600 |
| Jul 2021 | ENGINE | The check engine light keeps coming on and off right after I had an oil change. Now my engine shimmers or vibrates in a funny way. This vehicle is not even two years old. | Crash: No Fire: No | Unknown |
| Jul 2021 | ELECTRICAL SYSTEM | The contact owns a 2020 Chevrolet Equinox. The contact stated while driving and making a left turn, the turn signal failed to operate as designed. The contact also noticed the center console screen went black and flickered off and on until she arrived at her residence. The contact stated the failure persisted and the vehicle was taken to the local dealer however, the mechanic was unable to duplicate the failure. An unknown software was updated however, a month later the failure recurred with the screen. The contact took the vehicle back to the dealer, but the dealer could not duplicate the failure. The dealer had replaced the radio console to fix the issue however, the failure persisted. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 10,688. | Crash: No Fire: No | 10,688 |
| Jul 2021 | POWER TRAIN | The contact owns a 2020 Chevrolet Equinox. The contact stated that after parking, turning the engine off, and exiting the vehicle it was later discovered that the vehicle had erroneously rolled backward and crashed into a second vehicle that was parked. No injuries were reported and a police report was taken at the scene. The cause of the failure was not determined. The local dealer and manufacturer were not yet contacted. The failure mileage was 3,800. | Crash: Yes Fire: No | 3,800 |
| Jul 2021 | SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | Back in early October 2020, vehicle had about 2000 miles on it. I noticed that when I started up the vehicle The Brake Assist Service message came on the brakes were spongy and had vibrating feel. I drove about a half of a mile and the problem stopped. The engine light came on and stayed on but then went out. Everything was ok for about two weeks when it did it again light came on took it a dealer but light went off. They serviced the vehicle and seem that the problem had stopped. Then in Early April of 2021 it happened again. Took it to the same dealership, they replace some more parts. Week or two weeks later same issue. Took it back to the dealership. They replaced the engine control module. During all these times, an engine light would soon follow after the message about the brake assist message. Thought it was fixed. On June 14 2021 at 1:14PM started my vehicle up the SERVICE BRAKE ASSIST message came on called the dealership. The brakes were vibrating and were not smooth. I stopped and turned off the vehicle and restarted the vehicle message went away brakes appeared to be fine. This time however no engine came on. Dealership was willing to service the vehicle but if the engine light wasn't on it would hard to diagnosed. I took a picture of the message before it had clear. On July 8th 2021, at 2:08PM, I started my vehicle and the SERVICE BRAKE ASSIST message came on. I took a photo of it. I tested the brakes appear to be ok. Turned the vehicle off the message didn't show again. My son borrow the vehicle and he got into an accident the same day approximately 6 hours. He swerved to avoid hitting a deer. He said that brakes appeared not to slow him down. He left roadway and struck a tree head on. The vehicle caught fire and he was lucky to escape. The vehicle was destroyed by the fire and crash. Not putting blame on anyone because I know there were other contributing factors to the accident . I just wanted to report this because of past problems with GM. | Crash: Yes Fire: Yes Injuries: 1 Towed Medical attention | Unknown |
| Jul 2021 | SERVICE BRAKES | The contact owns a 2020 Chevrolet Equinox. The contact stated that while driving downhill at approximately 20-30 mph, the brake pedal was depressed however, the vehicle instead independently accelerated and crashed through an electric gate. The contact stated that the air bags failed to deploy. There was no warning light illuminated. There were no injuries sustained. The contact stated that the passenger’s side of the vehicle was severely damaged causing approximately $6,000 in damages to the vehicle and the electric gate. The vehicle was repaired, and the passenger’s side door was replaced. The contact stated that two days after the vehicle was picked up from the repair shop, while attempting to reverse out of a parking spot, the brake pedal was depressed however, the vehicle failed to stop in a reasonable amount of time. The contact stated that the vehicle slowly stopped and that the failure persisted. The vehicle was towed to the local dealer to be diagnosed however, the mechanic was unable to determine the cause of the failure. The manufacturer was made aware of the failure. The approximate failure mileage was 2,400. The Vin was invalid. | Crash: Yes Fire: No Towed | 2,400 |
| Jun 2021 | POWER TRAIN | My car has been shaking upon acceleration since I bought it in December 2019. I've had it to Apple Chevrolet in Red Lion, PA 4 times for the same issue. They documented that this is a manufacturer issue with my model and are working on a solution. They also documented that my axels are going bad, but not bad enough to fix and I was told to "drive my car until it get's worse and bring it back." | Crash: No Fire: No | Unknown |
| May 2021 | POWER TRAIN,UNKNOWN OR OTHER | AIR FLOW INTO THE FULL BODY THROTTLE DETACHING | Crash: No Fire: No | 11,399 |
| Apr 2021 | ENGINE | ON MARCH 27, 2021 ENGINE RANDOMLY STARTED HAVING ISSUES WHILE ON THE HIGHWAY. CAR WOULD NOT ACCELERATE AND 'REDUCED ENGINE POWER' NOTIFICATION CAME ON. EVEN BACKING OUT OF THE DRIVEWAY THE CAR SHUT OFF AND HAD TO PUSH DOWN HARD ON GAS TO GET IT TO BACK UP BECAUSE IT WOULDN'T ACCELERATE BACK. WHEN I WAS COMING OUT OF MY NEIGHBORHOOD THE CAR WOULD NOT ACCELERATE FROM A STOPPED POSITION WHEN TURNING ONTO THE MAIN STREET AND THE CARS HAD TO COME TO A COMPLETE STOP BEHIND ME. DRIVING WAS ROUGH, WAS FEELING LIKE IT WAS GOING TO BREAKDOWN. I GOT THE CAR FIXED APRIL 1-2, 2021. THE ENGINE LIGHT IS BACK ON APRIL 4, 2021. | Crash: No Fire: No | 13,990 |
| Mar 2021 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER | I WAS DRIVING RADIO WENT BLACK COULD NOT TURN RADIO UP OR DOWN EVEN WHEN I TURNED IT OFF THE RADIO STAYED ON. THEN ON 3/23/2021 I WAS DRIVING HOME FROM WORK THE SUV JERKED A FEW TIME MADE A NOISE AND THE ENGINE LIGHT CAME ON AND WAS BLINKING | Crash: No Fire: No | 19,100 |
| Mar 2021 | SERVICE BRAKES,LANE DEPARTURE,FORWARD COLLISION AVOIDANCE | WHILE DRIVING VEHICLE, RECEIVED "SERVICE ESC" WARNING ON THE DASHBOARD WITH 4 "LIGHTS" ON THE DASHBOARD. ABS LIGHT, TRACTION CONTROL LIGHT, STABILITY CONTROL, AND PARKING BRAKE LIGHT. LANE KEEP ASSIST HAS BEEN DISABLED, FRONT COLLISION WARNING HAS BEEN DISABLED, AND FRONT PEDESTRIAN BRAKING HAS BEEN DISABLED. ALL OF THESE LIGHTS TURN ON AND OFF CONTINUOUSLY WHILE DRIVING AND SOMETIMES WILL TURN OFF FOR A COUPLE OF HOURS AND TURN BACK ON. | Crash: No Fire: No | 29,133 |
| Mar 2021 | UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM | I STARTED HAVING ISSUES WITH MY CAR STALLING, THERE WAS NO ACCELERATION AND THE CAR WAS SHAKING. WHEN THE CAR WAS STOPPED, THERE WAS ALSO SHAKING. AFTER THE CAR WOULD GET GOING, THE SHAKING WOULD STOP, BUT WHENEVER I STOPPED THE PROBLEM WOULD PERSIST. I HAVE MY CAR AT THE DEALER RIGHT NOW FOR 4 DAYS. THEY ARE TELLING ME THE MOTOR SEEMS TO BE CONSUMING TOO MUCH OIL AND THAT THE MOTOR IS SHOT, THEY ARE ACCUSING ME OF NOT KEEPING UP WITH OIL CHANGES, WHICH IS NOT TRUE, AND THAT I AM RESPONSIBLE FOR THE COST OF REPAIRS. I DID NOT HAVE THE OIL CHANGES DONE AT THE DEALER, BUT AT ANOTHER LOCAL SHOP, BUT DON'T HAVE ALL OF THE RECEIPTS, JUST ONE FROM THE OIL CHANGE DONE ON 3/15/2021. IS THERE ANY WAY TO CHECK THE ON-STAR SYSTEM OR COMPUTER, TO SEE THAT THE MAINTENANCE WAS COMPLETED? THE CAR SENDS ALERTS FOR ALL SORTS OF THINGS, LOW TIRE PRESSURE, LOW OIL, LOW FUEL, ETC. I NEVER RECEIVED LOW OIL MESSAGES. THE DEALER IS REFUSING TO REQUEST ANY COMPUTER RECORDS FOR THE CAR. THE CAR WAS LEASED IS EARLY 2020 AND SHOULDN'T BE HAVING THESE KINDS OF ISSUES. | Crash: No Fire: No | 14,000 |
| Mar 2021 | VEHICLE SPEED CONTROL,ENGINE | TL* THE CONTACT OWNS A 2020 CHEVROLET EQUINOX. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE VEHICLE FAILED TO ACCELERATE ABOVE 30 MPH WITH THE RPMS REVVING UP WITHOUT THE VEHICLE RESPONDING. IN ADDITION, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED HOWEVER, THE GEARS FAILED TO SHIFT. THE VEHICLE WAS TOWED TO JIM BROWNE CHEVROLET, INC. 11300 N FLORIDA AVE, TAMPA, FL 33612 WHERE THEY DIAGNOSED THAT THE ENGINE COMPUTER NEEDED TO RELEARN. THE VEHICLE WAS REPAIRED HOWEVER, THREE MONTHS LATER THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 9,500. | Crash: No Fire: No Towed | 9,500 |
| Feb 2021 | POWER TRAIN | WHEN MAKING A RIGHT TURN THE RIGHT WHEEL FEELS LIKE IT IS WABLING AND IT DOES THR SOMETHING TURNING RIGHT UP HILL WHEN YOU STRAIGHTEN THE CAR UP IT FILLS LIKE THE WHEEL ITHE ITSS COMING OFF AND IT HAS GOTTEN WORSE BEATY CHEVROLET CAN NOT FIND ANYTHING WRONG WITH IT. | Crash: No Fire: No | 11,525 |
| Jan 2021 | SUSPENSION,POWER TRAIN | TL* THE CONTACT OWNS A 2020 CHEVROLET EQUINOX. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD WOBBLE WHEN TRAVELING UP AN INCLINE WITHOUT WARNING. THE CONTACT STATED THAT THE WOBBLE CEASED UPON DEPRESSION OF THE BRAKE PEDAL. THE CONTACT HAD TAKEN THE VEHICLE TO BOB BELL CHEVROLET (1230 BEL AIR ROAD, BALTIMORE, MD 21014) ON THREE SEPARATE OCCASIONS WHERE THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE AFTER EACH VISIT. THE MANUFACTURER HAD YET TO BE NOTIFIED OF THE FAILURE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 3,000.*DT*JB | Crash: No Fire: No | 3,000 |
| Jan 2021 | FORWARD COLLISION AVOIDANCE | COMPLAINT: OWNER STATES ADAPTIVE CRUISE CONTROL MALFUNCTIONS WITHOUT NOTICE. OWNER BROUGHT VEHICLE TO LOCAL GM SERVICE DEPARTMENT AND VEHICLE WAS RETURNED TO CUSTOMER AS AN UNFOUNDED COMPLAINT. REPORTER FOUND THE FOLLOWING; ALL IPC INDICATORS ARE FUNCTIONING DURING SELF TEST, NO IPC WARNING LIGHTS/MESSAGES PRESENT, DISTANCE FOLLOWING SYSTEM APPEARS TO BE FUNCTIONING AS DESIGNED AND RECOGNIZES VEHICLES IN ITS ZONE OF INFLUENCE. REPORTER TEST DROVE VEHICLE WITH CUSTOMERS ADAS SETTINGS AS DROPPED OFF. ADAPTIVE CRUISE CONTROL DID MALFUNCTION AS CUSTOMER INDICATED. ADAPTIVE CRUISE CONTROL ON ENGAGEMENT FUNCTIONED AS DESIGNED AND THEN UNEXPECTEDLY WITHOUT WARNING FAILED. THE MOST DISTURBING PART OF THIS FAULT IS THE ONLY WARNING THE SYSTEM HAS FAILED IS FORWARD COLLISION ALARMS. SECONDLY, THE CRUISE CONTROL DID NOT DISENGAGE UPON THIS WARNING. IF THE PRIOR WERE NOT ENOUGH, NO IPC WARNINGS OR HARD FAULTS WERE RECORDED. THIS MALFUNCTION OCCURS UNEXPECTEDLY AT HIGHWAY AND LOCAL SPEEDS. THIS FAULT, ALL THE MORE WORRISOME, APPEARS ALSO TO BE EITHER A PROGRAMMING ERROR OR TRANSIENT. NO OTHER DIAGNOSTICS WERE CONDUCTED. SUPPORTING DOCUMENTS ATTACHED. HAVING PERSONALLY OWNED ADAS EQUIPPED VEHICLES FOR OVER EIGHT YEARS AND THE CONFIDENCE OF USING THEM WITHOUT A PROBLEM THIS WAS A FRIGHTENING EXPERIENCE FOR ME AND VERY CONCERNING. | Crash: No Fire: No | 8,500 |
| Jan 2021 | SUSPENSION,STRUCTURE | TL* THE CONTACT'S FINANCE LEASED A 2020 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE VEHICLE WOULD WOBBLE UNCONTROLLABLY UPON HITTING A BUMP WHILE DRIVING AT HIGH RATES OF SPEED WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO CHEVROLET 112(2096 NY-112, MEDFORD, NY 11763) WHERE A MECHANIC INFORMED HIM THAT THEY WERE AWARE OF THE FAILURE; HOWEVER, THERE WAS NO REMEDY FOR THE DEFECT. HE WAS ALSO INFORMED THAT THEY WOULD HAVE AN INTERIM REPAIR FOR THE FAILURE WHICH THEY WOULD RELEASE IN THE FIRST PART OF 2021. THE CONTACT THEN INFORMED THE DEALER THAT HE NO LONGER WANTED TO LEASE THE VEHICLE; THE CONTACT WAS THEN DIRECTED TO THE MANUFACTURER FOR ASSISTANCE. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND GAVE HIM THE SAME INFORMATION AS THE DEALER; THEY OFFERED NO FURTHER ASSISTANCE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 3,500. | Crash: No Fire: No | 3,500 |
| Jan 2021 | VEHICLE SPEED CONTROL,SERVICE BRAKES,ENGINE | ROUGH IDLE WHEN VEHICLE COMES TO A STOP AND RPMS WILL FLUCTUATE. RATTLE NOISE FROM THE EXHAUST WHEN TURNING ON OR ON REVERSE. BRAKES RESPONDING LATE. | Crash: No Fire: No | Unknown |
| Jan 2021 | AIR BAGS | I WAS HIT BY A CHEVROLET AVALANCHE ON MY DRIVER SIDE DOOR AND FRONT/SIDE OF MY VEHICLE. THE SPEED LIMIT WAS 60 AND THE ROADS WERE ICY AND SNOWY. I WAS DRIVING APPROXIMATELY 35MPH AND THE OTHER VEHICLE MUST HAVE BEEN GOING AT LEAST 55-60MPH. THE POLICE REPORT STATED THE OTHER VEHICLE WAS DRIVING TOO FAST FOR ROAD CONDITIONS. MY SIDE AIRBAG DIDN'T DEPLOY AND I SUFFERED A CONCUSSION AND HAVE ADDITIONAL INJURIES DUE TO THE IMPACT. DUE TO THE NATURE OF THE ACCIDENT AND LOCATION OF THE IMPACT I FEEL MY AIRBAG SHOULD HAVE DEPLOYED. SO FAR THE ESTIMATE ON MY VEHICLE DAMAGES IS ANYWHERE FROM 10-15K. | Crash: Yes Fire: No Injuries: 1 Towed Medical attention | Unknown |
| Dec 2020 | FUEL/PROPULSION SYSTEM | WHEN WE BOUGHT THE 2020 EQUINOX ON JANUARY 20, 2020 THE CHECK ENGINE LIGHT CAME ON AND THEY KEPT IT 2 DAYS DIAGNOSING IT AND IT SAID A FUEL SYSTEM PROBLEM AND THEY TOLD US THAT THEY CONTACTED GM ENGINEERS WHO WERE LOOKING INTO IT AND TO GO AHEAD AND DRIVE IT WITH THE LIGHT ON TILL THEY GOT BACK WITH US. IT HAS CONTINUED TO STAY ON I HAD THE CODE READ AGAIN AND IT IS A P2365 FUEL PUMP A LOW FLOW/PERFORMANCE CODE. I DO NOT LIKE DRIVING IT WITH THE LIGHT ON, THE DEALERSHIP TELLING ME TO, NOT HEARING ANYTHING BACK FROM THEM, THE REMOTE START WILL NOT WORK WITH THE LIGHT ON WHICH IS A MAIN REASON WE BOUGHT IT. | Crash: No Fire: No | 16 |
| Dec 2020 | VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE | DRIVING 75 MILES PER HOUR ON INTERSTATE WHILE PASSING TWO VEHICLES AND ONE CAR BEHIND ME THE CAR MADE A DINGING NOISE, THE ADAPTIVE CRUISE NOT AVAILABLE LIGHT ILLUMINATED AND THE CAR DECELERATED CAUSING THE CAR BEHIND ME TO HAVE TO BRAKE. IF I HAD NOT STEPPED ON THE ACCELERATOR THE CAR BEHIND MAY HAVE HIT ME. THIS HAS HAPPENED ON FOUR DIFFERENT DATES AND ON ONE TRIP IT HAPPENED 8 TIMES IN 80 MILES. THIS IS A SAFETY HAZARD THAT COULD CAUSE REAR END COLLISION AT HIGH SPEED. THE REPAIR SHOP AT MY CHEVY DEALER IN TOWN SAYS THERE ARE NO ERROR CODES AND THE ADAPTIVE CRUISE IS WORKING AS DESIGNED. IS I GET HIT FROM BEHIND AT HIGH SPEED THIS COULD EASILY CAUSE A DEVASTATING CRASH. I DO NOT TRUST THIS CAR OR THE RESPONSES I AM GETTING FROM THE DEALER. THEY SAY NO ONE HAS COMPLAINED ABOUT THIS BUT I KIND FIND SITES WHERE PEOPLE ARE REPORTING THE SAME PROBLEM. | Crash: No Fire: No | 4,900 |
| Dec 2020 | SUSPENSION,UNKNOWN OR OTHER | MY 2020 EQUINOX HAS DEVELOPED A SHAKE/SHIMMY VIBRATION WHEN ACCELERATING BETWEEN 30 AND 45 MPH. WHEN I FIRST NOTICED THE VIBRATION IT WAS SLIGHT AND DID NOT HAPPEN ALL THE TIME BUT WITH MORE MILAGE NOW AT 5309 MILES, IT HAS BECOME MORE NOTICEABLE ENOUGH, THAT MY WIFE AND I DO NOT FEEL AS IF THE CAR IS SAFE TO DRIVE. TWO DAYS AGO WHILE ACCELERATING UP A HILL THE CAR SHIMMIED AND A FLUTTERING SOUND WAS HEARD FROM UNDER THE CONSOLE; IT HAPPENED TWICE WHILE GOING UP THE HILL. UPON RETURNING HOME I WENT TO THE DEALERSHIP AT RIVERVIEW CHEVROLET AND HAD A TECHNICIAN RIDE WITH ME. WHILE RIDING, THE TECH. SAID HE FELT THE VIBRATION BUT COULD NOT TELL ME WHAT WAS CAUSING THE PROBLEM OR HOW TO ALLEVIATE THE PROBLEM. UPON RETURNING TO THE GARAGE I TALKED TO THE SERVICE WRITE UP PERSON AND HE SAID TO, "CALL ALL HIM IN 10 DAYS!!!!!." | Crash: No Fire: No | 5,256 |
| Nov 2020 | AIR BAGS,STRUCTURE,SERVICE BRAKES | I PURCHASED THE 2020 EQUINOX SUV. IMMEDIATELY LEAVING THE DEALERSHIP AFTER A HEAVY RAIN THE SUV WASN'T ABLE TO STOP WHEN I APPLIED THE BREAKS & APPROACHED A STOP SIGN ON A MAJOR HIGHWAY AND I WAS STRUCK ON THE DRIVER SIDE OF THE CAR. I WOKE UP IN A TRAUMA CENTER IN SPRINGFIELD MO. THE VEHICLE HAD 84 MILES ON IT. $17,500 IN DAMAGE NOT INCLUDING SERIOUS INJURIES NOT JUST TO MYSELF BUT THE CAR THAT STRUCK ME. I WAS ALSO SITED A TICKET FROM THE MISSOURI HIGHWAY PATROL FOR FAILURE TO STOP AT A STOP SIGN, THOUGH I APPLIED THE BREAKS WITH ENOUGH FORCE TO STOP THE VEHICLE. I STILL HAVE PROBLEMS WITH THE BREAKS IN WET/COLD CLIMATES. IT'S TERRIFYING | Crash: Yes Fire: No Injuries: 2 Towed Medical attention | 83 |
| Nov 2020 | STRUCTURE,ENGINE | AS THIS CAR WAS BEING DRIVEN DOWN THE HIGHWAY, ABOUT 10 MINUTES INTO MY DRIVE, SMOKE STARTED COMING FROM THE VEHICLE, I PULLED OVER, A PASSER BY RAN OVER TO ME TELLING ME TO GET OUT OF THE VEHICLE THAT FLAMES WERE SHOOTING OUT OF THE BOTTOM. AS SOON AS I EXITED THE CAR, THE ENTIRE CAR WAS ENGULFED IN FLAMES. THE ENTIRE CAR WAS BURNED TO THE GROUND. THE FIRE DEPARTMENT WAS CALLED AND EXTINGUISHED THE FIRE. GM REFUSED TO RECALL THIS VEHICLE OR TO TAKE ANY RESPONSIBILITY. | Crash: No Fire: Yes | 5,000 |
| Nov 2020 | SUSPENSION,UNKNOWN OR OTHER | WHILE TRAVELING DOWN THE INTERSTATE AROUND 75MPH, THE VEHICLE BEGAN TO SHAKE ALMOST UNCONTROLLABLY. WHILE I WAS ABLE TO REGAIN CONTROL AND CONTINUE ON AFTER SLOWING DOWN, IT WAS A VERY FRIGHTENING OCCURRENCE. IT SEEMS TO BE A PREVALENT PROBLEM WITH GM CARS AS AN INTERNET SEARCH REVEALED LOTS OF COMPLAINTS FOR THIS "CHEVY SHAKE." | Crash: No Fire: No | 11,000 |