Complaint volume
185 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2019 Volkswagen Tiguan Complaints
185 consumer-submitted complaints on record for the 2019 Volkswagen Tiguan, grouped by component category.
185 Total complaints
6 Crash reports
1 Fire reports
5 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are electrical system, unknown or other, engine. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 6 crash reports, 1 fire report, 5 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 63 complaints, with an average reported failure mileage of 11,386 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to electrical system, unknown or other, engine?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2019 Volkswagen Tiguan?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2019 Volkswagen Tiguan
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2019 Volkswagen Tiguan complaints?
6 Crash
1 Fire
5 Injury
0 Fatality
6 Towed
2 Medical attention
What are the most common 2019 Volkswagen Tiguan complaint categories?
ELECTRICAL SYSTEM 22
UNKNOWN OR OTHER 21
ENGINE 13
FORWARD COLLISION AVOIDANCE 13
SERVICE BRAKES 10
POWER TRAIN 8
SUSPENSION 6
SERVICE BRAKES,FORWARD COLLISION AVOIDANCE 5
ELECTRICAL SYSTEM,ENGINE 4
ELECTRICAL SYSTEM,UNKNOWN OR OTHER 4
185 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Feb 2021 | POWER TRAIN,SERVICE BRAKES | MY VEHICLE WAS PARKED IN A SLIGHTLY SLOPED DRIVEWAY AND TURNED OFF. AFTER 2 MINUTES, CAR WENT BACK APPROX. 100 FEET THROUGH WALKWAY AND ENDED UP IN THE MIDDLE OF MAIN ROAD. THIS IS A SERIOUS MALFUNCTION OF THE VEHICLE AS IT CAN CAUSE INJURY TO SOMEONE. WHEN CALLED THE CUSTOMER SERVICE CENTER, THE REP SAYS THERE IS A RECALL ON ENGINE AND TRANSMISSION CONTROL SOFTWARE UPGRADE BUT I WAS NOT NOTIFIED ABOUT THIS RECALL. IN ADDITION, ON THE NTHSA WEBSITE IT SAYS THE UPGRADE IS FOR "UPDATE TO ADDRESS ELEVATED TAILPIPE EMISSIONS THAT WERE FOUND DURING VEHICLE TESTING". | Crash: No Fire: No | Unknown |
| Feb 2021 | SERVICE BRAKES | 2019 VOLKSWAGEN TIGUAN. CONSUMER WRITES IN REGARDS TO ISSUES WITH AUTOMATIC BRAKING SYSTEM. *LD THE CONSUMER STATED THE AUTOMATIC BRAKING SYSTEM WAS OVERLY SENSITIVE AND DISTRACTING. THE CONSUMER STATED TWICE THE VEHICLE SHUT DOWN. THE CONSUMER STATED THE AUTOMATIC BRAKING SYSTEM GENERAL ACTIVATES WHEN BACKING OUT OR IN A DRIVE THRU. THE DEALER WAS CONTACTED AND STATED THE VEHICLE OPERATED AS DESIGNED. | Crash: No Fire: No | Unknown |
| Jan 2021 | EXTERIOR LIGHTING | THE HEADLIGHTS ARE LED AND THIS VEHICLE IS EQUIPPED WITH AFS. ADAPTIVE FRONT LIGHTING SYSTEM. I BELIEVE THE HEADLIGHTS DO NOT ILLUMINATE THE ROADWAY ADEQUATELY. THERE IS AN AREA THAT IS JUST IN FRONT OF THE VEHICLE THAT ONE CAN SEE THE ROADWAY. THEN THERE IS A DEFINITE LINE THAT BASICALLY CREATES A WALL OF DARKNESS, THAT PREVENTS ONE FROM SEEING ANYTHING BEYOND THAT, THIS CREATES A BLIND AREA. ANY OTHER VEHICLES THAT I HAVE DRIVEN OVER THE YEARS PROVIDE LIGHTING THAT ILLUMINATES THE AREA IN FRONT OF THE VEHICLE AND THEN DEFUSES THE LIGHT FURTHER TO SEE DOWN THE ROADWAY, AND DOES NOT CREATE A WALL OF DARKNESS. I HAVE BROUGHT THIS UP TO VW AND THE DEALER WHO STATES THAT THE SYSTEM IS OPERATING CORRECTLY. I HAVE BEEN TOLD THAT THE SYSTEM ONLY UTILIZES ONE BULB FOR BOTH LOW BEAMS AND HIGH BEAMS, WITH A SHIELD THAT COVERS A PORTION OF THE LIGHTING TO CREATE THE LOW BEAMS. I GUESS THAT IS WHY THE LIGHTING HAS A VERY DEFINITIVE LINE CUTTING IT OFF BLUNTLY, THEREFORE CREATING A WALL OF DARKNESS, THIS LITERALLY CREATES A BLIND AREA FOR WHICH ONE CANNOT SEE A SUFFICIENT AREA IN FRONT OF THE VEHICLE. TO OPERATE IT SAFELY. TO ME THIS CREATES A VERY UNSAFE CONDITION WHEN DRIVING UNDER NORMAL CONDITIONS WITH LOW BEAMS ON. AS EXPLAINED TO ME THE SHIELD GOES UP FOR WHEN THE HIGH BEAMS ARE ACTIVATED, I HAVE SEEN SOME ONLINE POSTS THAT OTHERS ARE EXPERIENCING THE SAME THING, PLEASE ADVISE AS TO WHAT TO DO REGARDING THIS ISSUE THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC *TR | Crash: No Fire: No | 3,600 |
| Jan 2021 | UNKNOWN OR OTHER | KESSI KEY FOB LOSES POWER/CONNECTIVITY IN COLD WEATHER. OCCURRED TWICE IN 20-25 DEGREE TEMPERATURE. UNABLE TO UNLOCK WITH REMOTE KEY. REQUIRES POPPING OFF LOCK CYLINDER COVER, USING KEY BLADE TO OPEN DOOR, SETS OFF ALARM, MUST HOLD KEY CLOSE TO A DESIGNATED AREA ON STEERING COLUMN TO START..IF THERE IS ENOUGH POWER/TRANSMISSION LEFT IN KEY FOB. COULD BE LEFT STRANDED & HAVE TO BE TOWED. KESSI KEY FOB NO LONGER OPERABLE. MUST GO TO DEALER TO GET NEW BATTERY. STORE BOUGHT BATTERIES DO NOT WORK IN MOST CASES. HAVE HAD MULTIPLE VW'S WITH KESSI KEY FOB IN PAST AND NEVER HAD ISSUE WITH KEY BECOMING INOPERATIVE IN COLD WEATHER. | Crash: No Fire: No | Unknown |
| Jan 2021 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER | SUNROOF LEAKED WHILE CLOSED FILLING THE CAR WITH GALLONS OF WATER, CREATING WATER DAMAGE AND RISK OF ELECTRICAL FAILURES. THE VEHICLE WAS PARKED IN A DRIVEWAY. THERE IS AN EXISTING CLASS ACTION LAWSUIT REGARDING THIS PROBLEM, HOWEVER THE OWNERS WERE NOT MADE AWARE, AND THE SOONEST DEALERSHIP APPOINTMENT TO REMEDY THE ISSUE WAS 1 WEEK FROM THE CALL, WITH NO SENSE OF URGENCY. THIS IS UNACCEPTABLE FOR A VEHICLE UNDER MFG WARRANTY, WHICH IS NOT SAFE TO DRIVE IN THE MEAN TIME. | Crash: No Fire: No | 32,000 |
| Jan 2021 | POWER TRAIN,SERVICE BRAKES,ENGINE | VEHICLE STARTED LEAKING FLUIDS 2 WEEKS AFTER PURCHASING. THE CAR HAS NOW BEEN IN 6 TIMES FOR LEAKING OIL FLUIDS, AS WELL AS NOISY BRAKES, AND A BUCKING TRANNY. HAS HAD SEALS REPLACED, BOOT REPLACED AND IS NOW LEAKING AGAIN 1/2021 IN THE FRONT, AND ALSO LEAKING IN THE REAR OF THE CAR. | Crash: No Fire: No | 400 |
| Dec 2020 | AIR BAGS,FORWARD COLLISION AVOIDANCE | TL* THE CONTACT OWNED A 2019 VOLKSWAGEN TIGUAN. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, WHEN A VEHICLE IN FRONT SUDDENLY STOPPED CAUSING THE CONTACT TO REAR END THEIR VEHICLE. THE VEHICLE'S FORWARD COLLISION PREVENTION SYSTEM HAD FAILED TO ALERT THE CONTACT THAT THERE WAS A VEHICLE IN FRONT. THE AIR BAGS FAILED TO DEPLOY. THE VEHICLE WAS TOWED. THE VEHICLE WAS DEEMED TOTALED. THE CONTACT DID RECEIVE ABDOMINAL, CHEST, AND BACK INJURIES. MEDICAL ATTENTION WAS NEEDED. A POLICE REPORT FILED. THE VEHICLE WAS TAKEN TO THE DEALER (HENDRICK VOLKSWAGEN OF CONCORD LOCATED AT 7500 HENDRICK AUTO PLAZA NW, CONCORD, NC 28027; (704) 743-4110) WHO WERE MADE AWARE OF THE FAILURE, HOWEVER, THE MANAGER HAD CONTACTED THEM BACK AS PROMISED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AN OPENED A CASE REGARDING THE FAILURE. THE FAILURE MILEAGE WAS 37,997.*DT*JB | Crash: Yes Fire: No Injuries: 1 Towed Medical attention | 37,997 |
| Oct 2020 | POWER TRAIN | SPORT SHIFT. THIS IS AN UNDERPOWERED AND SOMETIMES CONFUSED VEHICLE. MOST OWNERS SAY TO DRIVE IN "SPORT" MODE TO HELP IT NOT HESITATE AS MUCH WHEN ACCELERATING FROM A STOP (CAN HAVE LONG HESITATION FOR NO APPARENT REASON) AND WHEN PASSING AT HIGHWAY SPEEDS. PER MANUAL "SPORT MODE WILL NOT ALLOW TRANSMISSION TO GO INTO HIGHEST GEAR" WHICH IS 8TH GEAR. HOWEVER ONCE IN SPORT MODE, AND CRUISING WITH STEADY SPEED AND RPM, IF YOU PLACE SELECTOR TO MANUAL MODE THE SHIFT INDICTOR IMMEDIATELY DISPLAYS 8 WITH NO CHANGE IN ENGINE TONE OR RPM. THIS INDICATES TO ME THAT THE TRANSMISSION IS ALREADY IN 8TH GEAR AGAINST DESIGN AND OPERATION MANUAL DESCRIPTION. I BELIEVE THIS IS A CONTRIBUTING FACTOR FOR THE SLUGGISH TRANSMISSION RESPONSE DURING NORMAL OPERATION WHICH DOES NOT SEEM VERY DIFFERENT FROM SPORT MODE AND WILL CAUSE PREMATURE TRANSMISSION PROBLEMS SOME OWNERS HAVE COMPLAINED ABOUT. DEALER SAYS THERE ARE NO CODES SO THIS IS NORMAL. | Crash: No Fire: No | 9,000 |
| Oct 2020 | ENGINE | REGARDLESS OF OUTSIDE AMBIENT OR ENGINE OPERATING TEMPERATURE. WHEN EVER THIS VEHICLE POWERS DOWN (AKA SLEEP MODE) WHEN IT IS RESTARTED THIS VEHICLE REQUIRES A MINIMUM OF 2:20 SECONDS OF IDLE TIME BEFORE ENGINE RPM WILL DROP BELOW 1000 RPM SO IT CAN BE SAFELY PLACED INTO GEAR. THIS HAPPENS IN 105 DEG TX DAYS IN THE PARKING LOT OF THE GROCERY STORE AS WELL AS THE GARAGE IN THE MORNING. DEALER SAYS "NO CODES", SO IT IS WORKING AS DESIGNED! AN ACQUAINTANCE AT WORK HAS 2018 TIGUAN AND HIS DOES NOT DO THIS. THIS WASTES GAS AND IS BAD FOR THE ENVIRONMENT. WENT TO DEALER 2X THUS FAR. THEY DO NOT CARE. | Crash: No Fire: No | 9,000 |
| Oct 2020 | STRUCTURE | THIS IS THE BASIC S MODEL. WE INTENTIONALLY PURCHASED THIS BASE MODEL TO EXCLUDE THE HI-TECH OPTIONS KNOWN TO FAIL. WE WANTED AN IGNITION KEY TO ELIMINATE THE NECESSITY OF A FOB AND PUSH BUTTON START. WE WERE NOT MADE AWARE OF THE FACT YOU CANNOT LOCK THIS VEHICLE WITHOUT USING THE DOOR FOB THEY PROVIDED!! WE WERE LED TO BELIEVE IT WAS A CONVENIENCE TO LOCK AND UNLOCK BUT NOT NECESSARY. WITH OUR OTHER VEHICLES ONCE OUTSIDE OF THE VEHICLE, WE WILL PRESS THE ELECTRIC DOOR LOCK BUTTON TO LOCK THE LOCK, CLOSE DOOR AND DOORS LOCKS. VW DOES NOT ALLOW THE LOCKS TO BE ACTIVATED UNLESS DOOR IS CLOSED WHICH MEANS IF YOU DO NOT USE FOB, THE DOORS REMAIN UNLOCKED! AFTER ABOUT 3 MONTHS OF OWNERSHIP WE REALIZED WE WERE NOT LOCKING THIS VEHICLE WHEN EXITING. THIS IS A SAFETY AND THEFT ISSUE. | Crash: No Fire: No | 9,000 |
| Oct 2020 | VISIBILITY | TL* THE CONTACT OWNS A 2019 VOLKSWAGEN TIGUAN. THE CONTACT STATED THAT WHILE HIS WIFE WAS DRIVING 40 MPH, SHE HEARD AN ABNORMAL SOUND COMING FROM THE SUN ROOF. THE DRIVER CONTINUED DRIVING TO HER RESIDENCE. AFTER PARKING THE VEHICLE, SHE NOTICED THAT THE SUN ROOF PANEL HAD SHATTERED. THE DRIVER STATED THERE WAS NO IMPACT THAT CAUSED THE FAILURE. THE CONTACT CALLED THE LOCAL DEALER CHAPMAN VOLKSWAGEN OF TUCSON LOCATED AT 4500 E 22ND ST, TUCSON, AZ 85711, (520) 445-4090 AND MADE THE DEALER AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 20,000. *LN | Crash: No Fire: No | 20,000 |
| Aug 2020 | SERVICE BRAKES | MY VEHICLE'S FRONT ASSIST COLLISION SENSOR WILL ENGAGE ITSELF WHILE GOING DOWN SOME DRIVEWAYS REGARDLESS OF HOW SLOW OR ANGLED I TRY TO EXIT (I ALWAYS MAKE SURE THAT MY EXIT AND TURNS ARE SAFE FROM ANY ONGOING TRAFFIC SO THE SENSOR IS ONLY BEING TRIPPED FROM GROUND IN FRONT OF THE SENSOR). I HAVE BEEN ALMOST BEEN REAR ENDED THREE TIMES BECAUSE OF THIS AND ALMOST HIT FROM THE SIDE WHEN THE THE SENSOR ENGAGED WHEN I WAS MORE THAN HALFWAY OUT INTO THE FIRST LANE TO MAKE MY TURN. I HAVE ENGAGED SEVERAL VW SERVICE TECHNICIANS ABOUT A PERMANENT FIX BUT THEY SAID THAT THEY ARE AWARE OF THE PROBLEM AFTER HEARING OF SEVERAL OTHER COMPLAINTS BUT THERE IS NO PERMANENT FIX. IT IS THE DRIVER'S RESPONISBILITY TO MANUALLY TURN OFF THE FRONT ASSIST COLLISION SENSOR EACH AND EVERY TIME YOU INTEND TO DRIVE THE CAR. | Crash: No Fire: No | 2,500 |
| Aug 2020 | SERVICE BRAKES | THE FRONTAL BRAKING ASSIST. IT LOCKS UP EVEN WHEN IT IS TURNED OFF. IT WILL JUST BRAKE VERY SUDDENLY., CAUSING THE CAR TO LOCK UP. THERE DOESNT EVEN HAVE TO BE A REASON FOR IT. THIS HAS HAPPENED SEVERAL TIMES DURING THE YEAR I HAVE HAD THE CAR. THIS HAS HAPPENED IN MOTION, AND CITY STREET. | Crash: No Fire: No | 3,000 |
| Aug 2020 | STRUCTURE,VISIBILITY/WIPER | MY CAR HAS HAD A WATER LEAK FROM THE PANORAMIC SUNROOF. I SAW THE WATER COMING IN FROM THE BACK PASSENGER SEATBELT HOLES ON BOTH SIDES OF THE CAR. I BROUGHT THE CAR IN TO GET FIXED, I WAS NEVER TOLDWHAT THE ISSUE WAS AND HAD TO ASK FOR OFFICIAL PAPERWORK. APPARENTLY THE SUNROOF DRAIN LINES WERE "KINKED AND CLOGGED." MY CAR WAS IN SERVICE 7/28/20-7/30/20 FOR THAT ISSUE. THERE WAS SIGNIFICANT MOLD GROWTH ON THE REAR FLOORBOARDS AND SMELLED OF MILDEW. I NOTICED SEVERE CONDENSATION ON ALL INTERIOR WINDOWS 8/4/20 AND MADE AN APPOINTMENT TO GET MY CAR LOOKED AT 8/6/20. I COULD NOT DRIVE THE CAR RIGHT AWAY SINCE I COULD NOT SEE OUT OF THE WINDOWS. I HAD TO PHYSICALLY DRY THEM WITH A TOWEL. I WAS THEN TOLD THEY COULD NOT FIND A LEAK, BUT THERE WAS STILL WATER ENTERING THE CAR AND THE FLOORBOARDS WERE WET. THE CAR HAS BEEN IN THE SHOP SINCE. ANOTHER CAR WAS IN SERVICE FOR THE SAME EXACT ISSUE WHILE I WAS THERE, I WITNESSED THE MOLD MYSELF. I RESEARCHED MY VIN AND THERE WAS NO RECALLS OR SERVICE BULLETINS FROM VW. | Crash: No Fire: No | 26,177 |
| Aug 2020 | ELECTRICAL SYSTEM | SINCE MY 2019 VW TIGUAN WAS SERVICED IN EARLY JULY 2020 THE HORN HAS WORKED INTERMITTENTLY. IT WAS FIRST NOTICED WHEN LOCKING THE CAR USING THE REMOTE. THE HORN SOUNDED ONLY SOMETIMES WHEN LOCKING THE CAR BY THE REMOTE. AFTER RECOGNIZING THIS IT WAS NOTICED THAT WHEN DRIVING OR STATIONARY TIME THE HORN WORKED ABOUT HALF THE TIME IT WAS PRESSED. THE DEALER CLAIMED TO HAVE FIXED IT TODAY (8/11/2020) AND THE HORN WORKED WHEN THE CAR WAS LOCKED BY THE REMOTE ON ARRIVING HOME. ON TESTING THE LOCKING AGAIN THE HORN DID NOT WORK AND WE TESTED THE HORN BY PRESSING IT AND THERE WAS ALSO NO SOUND AGAIN. I AM RETURNING TO THE DEALER IN STONE MOUNTAIN, GA AGAIN ON 8/12/2020. THIS IS A SERIOUS SAFETY ISSUE AS ONE CANNOT WARN PEDESTRIANS OR OTHER VEHICLES IN AN EMERGENCY SITUATION. | Crash: No Fire: No | Unknown |
| Aug 2020 | FORWARD COLLISION AVOIDANCE | 2019 VOLSKWAGEN TIGUAN. CONSUMER WRITES IN REGARDS TO FRONT ASSIST AND ADAPTIVE CRUISE CONTROL FAILURE. *LD THE CONSUMER STATED THE FRONT ASSIST SYSTEMS MAY FAIL IF THE VEHICLE GOES OUT OF ALIGNMENT AS LITTLE AS 1/1OOTH OF AN INCH. THE REAR OF THE VEHICLE THRUSTS FORWARD. *JS | Crash: No Fire: No | Unknown |
| Aug 2020 | UNKNOWN OR OTHER,SERVICE BRAKES | I WAS DRIVING ON A RESIDENTIAL STREET WITH NO CARS IN FRONT OF ME AND MY AUTONOMOUS EMERGENCY BRAKING SYSTEM ENGAGED ITSELF BRINGING MY CAR TO AN ABRUPT STOP. THERE WAS NOTHING IN THE STREET, ON THE FRONT ON MY CAR, OR IN FRONT OF ME. | Crash: No Fire: No | 12,000 |
| Jul 2020 | SERVICE BRAKES | THE AUTOMATIC BRAKING SYSTEM ACTIVATED TWICE IN SIX WEEKS WHILE PULLING OUT FROM A PARKING LOT ONTO A CITY STREET. THIS HAPPENED AT 2 DIFFERENT LOCATIONS. BOTH TIMES WHEN THIS OCCURRED THE VEHICLE WAS TURNING RIGHT AND CAME TO A COMPLETE STOP 1/3RD TO 1/2 THROUGH THE TURN. | Crash: No Fire: No | 5,400 |
| Jul 2020 | VISIBILITY/WIPER | TL* THE CONTACT OWNS A 2019 VOLKSWAGEN TIGUAN. THE CONTACT STATED THAT THE WINDSHIELD WIPERS INDEPENDENTLY SLOWED DOWN UPON THE VEHICLE CEASING FORWARD MOTION. THE CONTACT STATED THAT WHILE DRIVING IN THE RAIN AT APPROXIMATELY 35 MPH AND UPON MAKING A LEFT TURN, THE WINDSHIELD WIPERS INDEPENDENTLY SLOWED DOWN TO INTERMITTENT SPEED WITH THE WINDSHIELD WIPERS SET TO FULL SPEED. THE CONTACT CALLED GRAHAM VOLKSWAGEN (801 W 41ST ST, SIOUX FALLS, SD 57105) AND NOTIFIED THE DEALER OF THE FAILURE. THE CONTACT WAS INFORMED BY THE DEALER AND AN INDEPENDENT MECHANIC THAT THE FAILURE WAS NOT A KNOWN ISSUE WITH SIMILAR VEHICLES. THE MANUFACTURER HAD YET TO BE NOTIFIED OF THE FAILURE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 5,000. | Crash: No Fire: No | 5,000 |
| Jun 2020 | UNKNOWN OR OTHER | THE SUNROOF EXPLODED WHILE DRIVING AT ABOUT 45 MPH ON TOP OF AN OVERPASS. FILE A CASE WITH VW AND THEY REFUSE TO FIX THE ISSUE. CASE NUMBER WAS [XXX]. WE WERE TRAVEL ON RT 13 IN VIRGINIA THROUGH A SMALL TOWN. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR | Crash: No Fire: No | 21,000 |
| Jun 2020 | ELECTRICAL SYSTEM,ENGINE | I WAS BEGINNING TO MERGE SOUTH ON I75 BUT PULLED OVER ON THE SHOULDER BEFORE MY SPEED REACHED APPROX 50 MPH AND I WAS LESS THAN .2 MILES ON THE RAMP. I IMMEDIATELY PULLED OVER WHEN I COULD SMELL AND SAW SMOKE COMING OUT OF THE VENTS ON THE DASH. UPON EXITING THE CAR I SAW FLAMES UNDER THE HOOD. WHILE I WAS GETTING MY CHILDREN OUT OF THE CAR, A FEW MEN HAD STOPPED TO HELP WITH FIRE EXTINGUISHERS, BUT THEY WERE UNSUCCESSFUL. THE FIRE CHIEF THOUGHT THAT THE CAUSE MAY HAVE BEEN AN ELECTRICAL SHORT OR SOME SOFT OF MANUFACTURING DEFECT. I AM NOT CERTAIN WHAT CAUSED THE FIRE UNDER THE HOOD, BUT DO KNOW THAT I HAD NOT HAD ANY ISSUES WITH THE CAR UNTIL JUNE 4TH. IT WAS A 2019 ;EASE THAT I HAVE BEEN LEASING LESS THAN A YEAR. THE CAR WAS BRAND NEW WHEN I ROLLED IT OFF THE LOT. IT WAS IN THE DEALERSHIP ON 1/31 FOR SCHEDULED MAINTENANCE. *TR | Crash: No Fire: Yes | 11,000 |
| Jun 2020 | VISIBILITY,STRUCTURE,UNKNOWN OR OTHER | I WAS DRIVING ON THE HIGHWAY AND MY PANORAMIC SUNROOF EXPLODED CAUSING GLASS TO FALL IN ON MYSELF AND MY 5 YEAR OLD DAUGHTER. *TR | Crash: No Fire: No | 5,900 |
| Jun 2020 | ENGINE | NEW 2019 TIGUAN S 4MOTION PURCHASED IN FEB 2020 AND HAS ABOUT 8K MILES. ALREADY HAVING ISSUES WITH HARD SHIFTING (BOTH UP AND DOWN) AND HAVE HAD THE VEHICLE CHUG/STALL AND ALMOST CAUSE A CRASH 2 TIMES NOW BECAUSE IT WOULDN'T ACCELERATE. ALL OF THESE ISSUES ARE AFTER ABOUT HALF HOUR OF DRIVING. HARD DOWNSHIFT IS NORMALLY AROUND 20-30MPH AND UP SHIFT 30-40. NEVER JERKED BEFORE AND NOW IT'S HARD AND VERY UNSAFE. *TR | Crash: No Fire: No | 8,000 |
| Mar 2020 | POWER TRAIN | I HAVE BEEN EXPERIENCING INTENSE THROTTLE LAG. THIS HAPPENS EVERY TIME I STOP BUT IT IS VERY EXCESSIVE WHEN ROLLING (10MPH) AND PRESS THROTTLE. IT HAS BECOME A SAFETY CONCERN AS IF I AM MERGING INTO TRAFFIC AND HAVE TO PAUSE WHILE OTHER CARS ARE AROUND I FEEL IT IS VERY UNSAFE. I HAVE SPOKEN TO OTHER 2019 TIGUAN OWNERS AND THEY HAVE EXPERIENCED THE SAME ISSUE. AND DOING MY RESEARCH I HAVE SEEN SOME DEALERSHIPS HAVE FIXED THIS ISSUE WHILE OTHERS HAVEN'T. | Crash: No Fire: No | 18,000 |
| Mar 2020 | ENGINE | VEHICLE CONSISTENTLY DIES UPON ENTERING TRAFFIC LOCALLY OR HIGHWAY DEALER SAYS THERE IS NO FIX IT'S BEEN IN THE SHOP AT LEAST THREE TIMES THEY'VE DENIED THE LAST REQUEST FOR A REVIEW BUT IT HAS BECOME A SERIOUS SAFETY ISSUE | Crash: No Fire: No | Unknown |