Complaint volume
456 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2019 Volkswagen Atlas Complaints
456 consumer-submitted complaints on record for the 2019 Volkswagen Atlas, grouped by component category.
456 Total complaints
7 Crash reports
0 Fire reports
9 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are air bags, forward collision avoidance, service brakes. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 7 crash reports, 0 fire reports, 9 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 135 complaints, with an average reported failure mileage of 20,040 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to air bags, forward collision avoidance, service brakes?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2019 Volkswagen Atlas?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2019 Volkswagen Atlas
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2019 Volkswagen Atlas complaints?
7 Crash
0 Fire
9 Injury
0 Fatality
7 Towed
4 Medical attention
What are the most common 2019 Volkswagen Atlas complaint categories?
AIR BAGS 110
FORWARD COLLISION AVOIDANCE 36
SERVICE BRAKES 26
UNKNOWN OR OTHER 26
STEERING 21
ENGINE 19
ELECTRICAL SYSTEM 12
ELECTRICAL SYSTEM,SERVICE BRAKES 12
POWER TRAIN 12
FUEL/PROPULSION SYSTEM 8
456 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Aug 2023 | AIR BAGS | The contact owns a 2019 Volkswagen Atlas. The contact stated that the air bag warning light was illuminated. The contact received notification of NHTSA Campaign Number: 23V215000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. VIN tool confirms parts not available. The failure mileage was approximately 19,000. | Crash: No Fire: No | 19,000 |
| Aug 2023 | AIR BAGS | The contact owns a 2019 Volkswagen Atlas. The contact received notification of NHTSA Campaign Number: 23V215000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. | Crash: No Fire: No | Unknown |
| Aug 2023 | AIR BAGS | The contact owns a 2019 Volkswagen Atlas. The contact received notification of NHTSA Campaign Number: 23V215000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the passenger’s side air bag warning light was intermittently illuminated. An undisclosed dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 55,000. VIN tool confirms parts not available. | Crash: No Fire: No | 55,000 |
| Aug 2023 | AIR BAGS | UKNOWN. DUE TO NHTSA Recall Number 23V215 we are unable to use the front passenger seat of the car. This recall was reported March 29, 2023 and at almost 5 months has no remedy. VW has failed to remedy this safety recall in a timely manner. | Crash: No Fire: No | Unknown |
| Aug 2023 | AIR BAGS,ENGINE | The contact owns a 2019 Volkswagen Atlas. The contact stated the vehicle had stalled 5 times while driving. The contact took the vehicle to the local dealer, but the dealer was unable to duplicate the failure. The vehicle was not repaired and continued to experience the failure. The manufacturer had not been informed of the failure. The contact also received notification of NHTSA Campaign Number: 23V215000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 29,000. VIN tool confirms parts not available. | Crash: No Fire: No | 29,000 |
| Aug 2023 | FORWARD COLLISION AVOIDANCE | The car sensors pick up objects that are not there which then causes the emergency brake system to engage on its own. Anytime in the vehicle there is no stop beeping from the sensors detecting objects that are not a threat. When entering an intersection is when the car seems to engage the emergency break the most. When this occurs I am stuck not moving when oncoming traffic heading towards me. I have almost been tboned in collisions several times by this error in the system. I have taken it to the Volkswagen service department several time over 2 months and they said the car does not read an error code so they can not help. They acknowledged there was a problem and they believe it is the sensors but said they can not do anything with it due to Volkswagen policies. We have presented video evidence of the issue to the dealership and they even saw it happen in their parking lot.The car is under warranty from the manufacture for 7 years and 84,000 miles. I reached out to Volkswagen directly and they said if the car doesn’t read an error code they won’t do anything. The car is unsafe to drive in at this time. | Crash: No Fire: No | Unknown |
| Aug 2023 | POWER TRAIN | Grinding and squealing noise when accelerating from stop to go as it last for up to 5 seconds each time. | Crash: No Fire: No | Unknown |
| Aug 2023 | UNKNOWN OR OTHER | I have had an issue with my vehicle shutting off while 1) at a stop (red light/stop sign) 2)while coasting and also stuttering as I reverse. This has happened both while the start/stop was turned on as well as when it is turned off. I have taken it to the dealership three times and the best response I have received is that "it's a Germlin" in there. The car does not produce any error codes and they can't duplicate the issue. They have nothing they can pinpoint in order to fix it. However, this is a serious safety issue and as I research online I find MANY others with the same issue. Please see this thread on the VW Atlas forum: https://www.vwatlasforum.com/threads/atlas-shutting-itself-off.3005/page-2#post-34366 | Crash: No Fire: No | Unknown |
| Aug 2023 | AIR BAGS | The contact owns a 2019 Volkswagen Atlas. The contact received notification of NHTSA Campaign Number: 23V215000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while her husband was driving at an undisclosed speed, the air bag warning light illuminated. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 20,000. VIN tool confirms parts not available. | Crash: No Fire: No | 20,000 |
| Jul 2023 | AIR BAGS | Passenger airbag issue has not been recalled. Advised not to drive car. How is this the solution? Not every family has funding to own more than one vehicle or use alternative transportation. We rely on our car for transportation to/from work and school. The recall was issued more than four months ago and no estimate for resolution has been provided. | Crash: No Fire: No | Unknown |
| Jul 2023 | AIR BAGS | The contact owns a 2019 Volkswagen Atlas. The contact received notification of NHTSA Campaign Number: 23V215000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. | Crash: No Fire: No | Unknown |
| Jul 2023 | BACK OVER PREVENTION | I have owned my Atlas for seven months. During this time my 2019 VW Atlas SEL will slam on the brakes without any need to. This has happened five times. There is not an object or person around, but the brakes engage and all the sensors start beeping. I will need to put my car in park and restart my engine to drive again. I consider myself lucky that the incidents have happened in parking lots or while entering the roadway with no other cars have around. One month ago my car was taken in to an auto body shop for a repair due to a back bumper collision. The repair seems to have made the problem worse since these braking incidents have happened since the collision/repair. The auto body shop says the manufacturer "codes" are reading as "O" so the car is clear and ready to drive, but the braking/sensor system is still not working properly. I hope VW will reevaluate the safety of this sensor/braking system. | Crash: No Fire: No | Unknown |
| Jul 2023 | BACK OVER PREVENTION,FORWARD COLLISION AVOIDANCE | MULTIPLE incidents. Automatic Emergency Breaking - Vehicle suddenly stops in the middle of the road while driving, when pulling out onto roads and when reversing, when there are no oncoming vehicles, objects or humans. Two recent incidences where I was almost in a collision, the automatic emergency breaking did not activate at all. Parking sensors - the sensors come on frequently when there are no objects in front of the vehicle. They intermittently stay on. The vehicle has been inspected multiple times for these issues by the Volkswagon Dealer. Problems began very soon after purchase. The dealer has not been able to reproduce the problem so they have continuously sent me home with the malfunctioning vehicle. They did replace on sensor and have done multiple updates over the years, but the issue continues. Safety is put at risk because the car suddenly stops in the middle of the road or in intersections. This could cause a t-bone or being rear ended. This most recently happened to my new driver (daughter) and it scared her and put her in the face of oncoming traffic because the stop occurred and before she could get going again, cars were coming. If it happened on the freeway it could be deadly. Same daughter, a few minutes after the previously described incident, almost hit a fence. We stopped within about 2 to 3 inches of it and the automatic/emergency breaking system did not activate at all. These two are just the most recent incidents. These have been occurring since I purchased the vehicle. | Crash: No Fire: No | Unknown |
| Jul 2023 | SERVICE BRAKES | I have had the same issue with this car since I’ve bought it when. The issue is that often my dash beeps and says faulty break booster and then my breaks lock up and become spongy and the vehicle has issues breaking. Very scary and very dangerous. Then the “break” warning indicator light illuminates and the vehicle eventually resets itself and goes back to normal functioning. My vehicle has been at the dealer at least four times during the warranty period for this exact same problem. It has also been there for a recall for rattling noises, air hissing out of gas tank when gas cap is unscrewed, and air conditioner going out. My car is currently in shop again for FAULTY BREAK BOOSTER. Others are having this same problem all over the internet. I want VW to honor me a manufacture buyback which I have already initiated the process for as my car meets the Louisiana Lemon Law Criteria’s. I want VW to fix these problems on this model for future consumers as well. I have submitted all of my supporting documents to VWGOA | Crash: No Fire: No | Unknown |
| Jul 2023 | AIR BAGS | The contact owns a 2019 Volkswagen Atlas. The contact received notification of NHTSA Campaign Number: 23V215000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the passenger’s side air bag alarm was activated. The failure mileage was approximately 60,000. VIN tool confirms parts not available. | Crash: No Fire: No | 60,000 |
| Jul 2023 | ELECTRICAL SYSTEM | Have been able to start vehicle without issues. Yesterday I attempted to start vehicle. Car lights came on , but unable to start. car battery "appeared to be dead", a 12 volt battery low message appeared on the infotainment center screen, There was not a red battery light warning, once vehicle was jumped, was able to continue to drive home in stop and go traffic, the automatic car start and stop turned vehicle off , and I could not restart vehicle, left stranded on interstate during rush hour. Diagnostics indicated that the problem is the alternator regulator switch, battery checked out ok. Unable to use navigation system on vehicle. I have not taken vehicle in for repairs since this just happened. | Crash: No Fire: No | Unknown |
| Jul 2023 | AIR BAGS | The manufacturer had communicated an potential failure of the passenger side airbag in April 2023. The issue will not alert me unless an occupant is in the passenger seat and there is a potential failure while in transit. This is high risk. No remedy is available and this is affecting my personal and work life, along with finances as I cannot drive with other passengers due to the risk of severe injury or death. Numerous complaints and requests were sent to the manufacturer (VW) but nothing has been done. This is a known safety issue and I should not be paying for a vehicle that is known to potential causes harm to my passengers. | Crash: No Fire: No | Unknown |
| Jul 2023 | AIR BAGS | The contact owns a 2019 Volkswagen Atlas. The contact received notification of NHTSA Campaign Number: 23V215000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. The contact is concerned that the front seat passenger would not function properly and passenger could possibly be injured or death. | Crash: No Fire: No | Unknown |
| Jul 2023 | AIR BAGS | Unrepaired recall. No repair plan available. Passenger airbag detection sensor may be faulty and not deploy air bag. | Crash: No Fire: No | Unknown |
| Jun 2023 | FUEL SYSTEM, GASOLINE | The contact owns a 2019 Volkswagen Atlas. The contact stated that while driving at approximately 80 MPH, the vehicle stalled. The contact was able to coast the vehicle off the road. The START/STOP warning light and the check engine warning light was illuminated. The contact was able to restart the vehicle however, the vehicle failed to accelerate over 30 MPH. The vehicle was then taken to the dealer where it was diagnosed that the fuel injectors had failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. The contact then stated that while driving at approximately 80 MPH, the vehicle stalled. The START/STOP warning light and the check engine warning light were again illuminated. The vehicle was then towed to the dealer where it was diagnosed that the fuel injectors failed and needed to be replaced. The vehicle had not yet been repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 75,000. | Crash: No Fire: No Towed | 75,000 |
| Jun 2023 | SERVICE BRAKES,FORWARD COLLISION AVOIDANCE,LANE DEPARTURE | When starting the vehicle, the warning system will flash and display several errors, mainly "parking brake failure" and the light on the parking brake control will flash.Parking brake will disengage after several attempts and warning will go away. Problem started about 1 month ago and is becoming more persistant. | Crash: No Fire: No | Unknown |
| Jun 2023 | AIR BAGS | The manufacturer has not provided a fix to the airbag recall in a reasonable amount of time. It’s been 3 months and my family is not able to ride in the front passenger seat which is a huge inconvenience for us. We’ve often had to take multiple cars because of this issue. | Crash: No Fire: No | Unknown |
| Jun 2023 | ELECTRICAL SYSTEM,SERVICE BRAKES | While driving on the highway, a warning flashed on the dashboard- FAULTY BRAKE BOOSTER. The pressure of the brake pedal was significantly diminished and was accompanied by a clicking sound. The red brake warning light illuminated. After 5 minutes, proper brake functioning was restored. Within a period of 20 minutes, the above sequence of events was repeated 3 times. After stopping and parking, the warning light went out. Upon start up later in the day, the same Faulty Brake Booster warning sounded and the brakes again were spongy and choppy. The following day, when driving to the VW dealership, the same message flashed on the dash multiple times and brake functioning was impaired. | Crash: No Fire: No | Unknown |
| Jun 2023 | AIR BAGS | The contact owns a 2019 Volkswagen Atlas. The contact received notification of NHTSA Campaign Number: 23V215000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. | Crash: No Fire: No | Unknown |
| Jun 2023 | AIR BAGS,UNKNOWN OR OTHER | The passenger side airbag has been switched off due to a fault in something. So if I have a passenger in my front passenger side and am in an accident, the airbag will not deploy which could cause a multitude of safety problems and possibly cause a fatality. I took my car in 6/15/23 to the dealership and they did confirm that my car was effected by this recall, however, they did not have a fix for it. My light indicating that the passenger airbag is off has been on for over a month. I have contacted Volkswagen and their response to me was "just don't put anyone in the front seat". That response is simply unacceptable when my family and friends lives are at stake. This is approximately the 10 safety recall on this vehicle. | Crash: No Fire: No | Unknown |