Complaint volume
456 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2019 Volkswagen Atlas Complaints
456 consumer-submitted complaints on record for the 2019 Volkswagen Atlas, grouped by component category.
456 Total complaints
7 Crash reports
0 Fire reports
9 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are air bags, forward collision avoidance, service brakes. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 7 crash reports, 0 fire reports, 9 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 135 complaints, with an average reported failure mileage of 20,040 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to air bags, forward collision avoidance, service brakes?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2019 Volkswagen Atlas?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2019 Volkswagen Atlas
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2019 Volkswagen Atlas complaints?
7 Crash
0 Fire
9 Injury
0 Fatality
7 Towed
4 Medical attention
What are the most common 2019 Volkswagen Atlas complaint categories?
AIR BAGS 110
FORWARD COLLISION AVOIDANCE 36
SERVICE BRAKES 26
UNKNOWN OR OTHER 26
STEERING 21
ENGINE 19
ELECTRICAL SYSTEM 12
ELECTRICAL SYSTEM,SERVICE BRAKES 12
POWER TRAIN 12
FUEL/PROPULSION SYSTEM 8
456 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Jun 2023 | AIR BAGS | The contact owns a 2019 Volkswagen Atlas. The contact stated that on three separate occasions, the passenger’s side air bag malfunction warning light illuminated with an occupant seated in the passenger’s seat. The air bag sensor, the air bag, and the air bag module were each replaced on three separate occasions by the dealer. The manufacturer was also notified of the failure. After the latest failure, the contact was financially compensated for the multiple repairs and was assured that the vehicle was safe to drive, and that the defect was repaired. Recently, the contact received notification of NHTSA Campaign Number: 23V215000 (Air Bags); however, the parts for the recall repair were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 30,000. VIN tool confirms parts not available. | Crash: No Fire: No | 30,000 |
| Jun 2023 | AIR BAGS | Volkswagen (VW) initially reported the fault in the wiring of the passenger airbag on March 29th. However, as of June 10th, 2023, they have not provided a remedy for this issue. This is concerning for me as I have a large family, and the need to use the passenger seat is necessary most of the time. | Crash: No Fire: No | Unknown |
| Jun 2023 | SERVICE BRAKES | Suddenly Warning lights illuminate- Brake Booster Faulty, Start Error, ABS. Brakes then feel spongy, jerky hard to slow down and stop safely. Vehicle then needs to be towed to dealership for repair - vacum sensor C10A301 replaced. This has happened three times 4/22/21, 8/5/21 and 6/7/23. Dealership claims to need the part for refund from VW for warranty repair. This is a dangerous situation and needs to be remedied, especially as this is a family car. | Crash: No Fire: No | Unknown |
| Jun 2023 | AIR BAGS | My vehicle is part of the recall for the passenger airbag and the airbag light on the dash is illuminated. There is still no remedy available and it has been almost 3 months. I am unable to use my passenger seat and feel like a fix has not been made available in a timely manner. | Crash: No Fire: No | Unknown |
| Jun 2023 | AIR BAGS | The contact owns a 2019 Volkswagen Atlas. The contact received notification of the NHTSA Campaign Number: 23V215000 (Air Bags) however, the parts to do the recall repair were not yet available. The contact stated that the air bag warning light was illuminated. The dealer was contacted and confirmed that the parts were not available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and the contact was advised not to use the front passenger’s side seat until the repair was completed and to take the vehicle to the dealer. The failure mileage was approximately 30,000. VIN tool confirms parts not available. | Crash: No Fire: No | 30,000 |
| Jun 2023 | AIR BAGS | Hi our front passenger airbag light keeps going in and out. I've called the Volkswagen care line the local dealer in south hills Pa. No one was any help. I have 2 children in car seats 2 teenagers and mom and dad. We can't even take this car out anymore. This been going on for months now. | Crash: No Fire: No | Unknown |
| May 2023 | AIR BAGS | The contact owns a 2019 Volkswagen Atlas. The contact received notification of NHTSA Campaign Number: 23V215000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. | Crash: No Fire: No | Unknown |
| May 2023 | AIR BAGS | Front passenger seat airbag sensor not detecting someone sitting there. | Crash: No Fire: No | Unknown |
| May 2023 | SERVICE BRAKES | At random time, during slower speeds, many vehicle would “jerk” mad produce a Brake Booster Faulty warning and the brake light would illuminate on the console. The brakes would then become “spongy” and difficult to operate. The light would stay in, or turn off after a while and driving would resume as normal. Difficult to replicate but scary how random it is. | Crash: No Fire: No | Unknown |
| May 2023 | UNKNOWN OR OTHER | I was driving with my husband in the passenger seat and my 5 month old baby girl in the back seat. All of a sudden we heard a loud sound that sounded like a gunshot and our sunroof shattered. There were no other cars around and we were not driving under any bridges. We pulled over immediately and checked to see if we could find a something in the car but we did not find anything. There was a hole in our sunroof and shattered glass on us. | Crash: No Fire: No Injuries: 1 | Unknown |
| May 2023 | ELECTRICAL SYSTEM,SERVICE BRAKES | ABS and Brake warning light come on dash making the break pedal click, causing the car to break abruptly or lock. Usually happens while at a complete stope or if driving below 30 to 20 miles an hour. | Crash: No Fire: No | Unknown |
| May 2023 | BACK OVER PREVENTION | The rear camera becomes unavailable intermittently when backing up. This has only happened occasionally and recently (in the past few months) and may be related to the infotainment system being given priority on the display and may be affected by weather (rainy). | Crash: No Fire: No | Unknown |
| May 2023 | FORWARD COLLISION AVOIDANCE | This vehicle has a major design issue nearly resulting in several accidents. The front safety impact system is very flawed design and needs to be removed and reinstalled. Multiple times I exited steep, not obnornallt steep, parking lot and the emergency brakes engage and enable my ability to accelerate when on coming traffic and Causing repeated dangerous situations for the driver and passengers. The “safety” system is a very bad design and needs to be quickly address before accidents and injuries occur. | Crash: No Fire: No | Unknown |
| May 2023 | AIR BAGS | The contact owns a 2019 Volkswagen Atlas. The contact received notification of NHTSA Campaign Number: 23V215000 (Air Bag) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. | Crash: No Fire: No | Unknown |
| May 2023 | AIR BAGS | VW Atlas has been at VW Service Repair center since 5/2/23 to fix air bag light and ABS warning signal. Last status (5/5/23) software errors were reported by service team, preventing car from being useable/driveable. | Crash: No Fire: No | Unknown |
| May 2023 | ELECTRICAL SYSTEM,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | Vehicle emergency break activates, unable to release, or when teleased after multiple attempts the light continues flashing on the break button and warning alert on the dasboard. The first time it happened i arrived to destination and parked, when parked as i am waiting it activated when the door was opened. It has not been inspeacted yet, it fist started about 1 week ago. Its unpredictable when it will happen. | Crash: No Fire: No | Unknown |
| May 2023 | SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | I was driving on the highway around 60 mph. Without warning, my car's brakes fully engaged. There was no car or object ahead of me. A warning light that had the words "Brake Booster" was displayed but I couldn't make out what else it said as I was trying to regain control of the vehicle. Thankfully, there was no one behind me otherwise this could very well have resulted in a high-speed accident. The car went from 60 mph to around 20 mph. I pulled off the side of the road as quickly as possible. | Crash: No Fire: No | Unknown |
| Apr 2023 | AIR BAGS | The contact owns a 2019 Volkswagen Atlas. The contact stated that the air bag warning light was illuminated. The contact took the vehicle to the dealer and was informed that the passenger’s side air bag wiring associated with the seat heater and air bag was faulty and needed to be replaced. The contact was informed that the failure might prevent the air bag from deploying in a crash. The vehicle was not repaired. The manufacturer was made aware of the failure. The contact was advised not use the passenger’s side front seat until the vehicle was repaired. The approximate failure mileage was 58,000. | Crash: No Fire: No | 58,000 |
| Apr 2023 | AIR BAGS | The contact owns a 2019 Volkswagen Atlas. The contact received notification of NHTSA Campaign Number: 23V215000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. | Crash: No Fire: No | Unknown |
| Apr 2023 | AIR BAGS | The front passenger air bag warning light has been coming on intermittently for over 6 months now. It first began on a 4-hour trip, chiming the whole 4 hours while a passenger was in the seat, unable to move to another seat due to occupancy. The vehicle was brought into the dealership and sensor was replaced. Since then, the warning has continued to come on intermittently and the vehicle was brought into the dealership 2 additional times with no fix. Being told by Volkswagen to have no one sit in the front passenger seat until a remedy is found is unacceptable especially for those who do not have a choice to not have that seat occupied. | Crash: No Fire: No | Unknown |
| Apr 2023 | ENGINE | Low coolant level warning comes on every few days. I've taken the car to the dealership and they say it's a common issue. There doesn't seem to be a fix as far as I know. | Crash: No Fire: No | Unknown |
| Apr 2023 | SERVICE BRAKES | Warning light indicated BRAKE BOOSTER FAULTY, brake light came on and brakes felt different pressing down. | Crash: No Fire: No | Unknown |
| Apr 2023 | AIR BAGS | The contact owns a 2019 Volkswagen Atlas. The contact stated that the air bag warning light was illuminated. The air bag detection warning light was blinking on the console. The contact detected an abnormal dinging sound. The vehicle was taken to the local dealer where it was diagnosed and determined that the sensor under the passenger’s side seat needed to be replaced. The vehicle was repaired but the failure recurred. The contact stated that the failure was related to NHTSA Campaign Number: 23V215000 (Air Bags). The manufacturer was not contacted. The failure mileage was approximately 6,000. | Crash: No Fire: No | 6,000 |
| Apr 2023 | AIR BAGS | Receiving sporadic "Error: Air Bag" warnings this occurs whether there is or isn't an occupant in the passenger seat. It can occur 30 times a day or none for several days. | Crash: No Fire: No | Unknown |
| Mar 2023 | FORWARD COLLISION AVOIDANCE | We have been having the same issue with the vehicle with the steering wheel shaking when making a close turn (ex. in a parking lot). The dealer made a repair on the clockspring and said that this would solve the issue and it did not. We have taken the vehicle several times to fix this issue and they have not been able to, it is getting worse. We now have been experiencing an issue where the car, usually after braking, will also brake on its own. This is especially concerning in icy conditions which could cause lose of control of the car. We took the vehicle in for this issue and they made a repair to the driver's door sensor and said that this would fix it, but it did not. Please let us know what further information you need. | Crash: No Fire: No | Unknown |