Complaint volume
465 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2019 Volkswagen Atlas Complaints
465 consumer-submitted complaints on record for the 2019 Volkswagen Atlas, grouped by component category.
465 Total complaints
7 Crash reports
0 Fire reports
9 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are air bags, forward collision avoidance, unknown or other. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 7 crash reports, 0 fire reports, 9 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 137 complaints, with an average reported failure mileage of 20,914 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to air bags, forward collision avoidance, unknown or other?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2019 Volkswagen Atlas?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2019 Volkswagen Atlas
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2019 Volkswagen Atlas complaints?
7 Crash
0 Fire
9 Injury
0 Fatality
7 Towed
4 Medical attention
What are the most common 2019 Volkswagen Atlas complaint categories?
AIR BAGS 111
FORWARD COLLISION AVOIDANCE 36
UNKNOWN OR OTHER 28
SERVICE BRAKES 26
STEERING 21
ENGINE 19
ELECTRICAL SYSTEM 12
ELECTRICAL SYSTEM,SERVICE BRAKES 12
POWER TRAIN 12
FUEL/PROPULSION SYSTEM 8
465 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Jul 2023 | AIR BAGS | The manufacturer had communicated an potential failure of the passenger side airbag in April 2023. The issue will not alert me unless an occupant is in the passenger seat and there is a potential failure while in transit. This is high risk. No remedy is available and this is affecting my personal and work life, along with finances as I cannot drive with other passengers due to the risk of severe injury or death. Numerous complaints and requests were sent to the manufacturer (VW) but nothing has been done. This is a known safety issue and I should not be paying for a vehicle that is known to potential causes harm to my passengers. | Crash: No Fire: No | Unknown |
| Jul 2023 | AIR BAGS | The contact owns a 2019 Volkswagen Atlas. The contact received notification of NHTSA Campaign Number: 23V215000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. The contact is concerned that the front seat passenger would not function properly and passenger could possibly be injured or death. | Crash: No Fire: No | Unknown |
| Jul 2023 | AIR BAGS | Unrepaired recall. No repair plan available. Passenger airbag detection sensor may be faulty and not deploy air bag. | Crash: No Fire: No | Unknown |
| Jun 2023 | FUEL SYSTEM, GASOLINE | The contact owns a 2019 Volkswagen Atlas. The contact stated that while driving at approximately 80 MPH, the vehicle stalled. The contact was able to coast the vehicle off the road. The START/STOP warning light and the check engine warning light was illuminated. The contact was able to restart the vehicle however, the vehicle failed to accelerate over 30 MPH. The vehicle was then taken to the dealer where it was diagnosed that the fuel injectors had failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. The contact then stated that while driving at approximately 80 MPH, the vehicle stalled. The START/STOP warning light and the check engine warning light were again illuminated. The vehicle was then towed to the dealer where it was diagnosed that the fuel injectors failed and needed to be replaced. The vehicle had not yet been repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 75,000. | Crash: No Fire: No Towed | 75,000 |
| Jun 2023 | SERVICE BRAKES,FORWARD COLLISION AVOIDANCE,LANE DEPARTURE | When starting the vehicle, the warning system will flash and display several errors, mainly "parking brake failure" and the light on the parking brake control will flash.Parking brake will disengage after several attempts and warning will go away. Problem started about 1 month ago and is becoming more persistant. | Crash: No Fire: No | Unknown |
| Jun 2023 | AIR BAGS | The manufacturer has not provided a fix to the airbag recall in a reasonable amount of time. It’s been 3 months and my family is not able to ride in the front passenger seat which is a huge inconvenience for us. We’ve often had to take multiple cars because of this issue. | Crash: No Fire: No | Unknown |
| Jun 2023 | ELECTRICAL SYSTEM,SERVICE BRAKES | While driving on the highway, a warning flashed on the dashboard- FAULTY BRAKE BOOSTER. The pressure of the brake pedal was significantly diminished and was accompanied by a clicking sound. The red brake warning light illuminated. After 5 minutes, proper brake functioning was restored. Within a period of 20 minutes, the above sequence of events was repeated 3 times. After stopping and parking, the warning light went out. Upon start up later in the day, the same Faulty Brake Booster warning sounded and the brakes again were spongy and choppy. The following day, when driving to the VW dealership, the same message flashed on the dash multiple times and brake functioning was impaired. | Crash: No Fire: No | Unknown |
| Jun 2023 | AIR BAGS | The contact owns a 2019 Volkswagen Atlas. The contact received notification of NHTSA Campaign Number: 23V215000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. | Crash: No Fire: No | Unknown |
| Jun 2023 | AIR BAGS,UNKNOWN OR OTHER | The passenger side airbag has been switched off due to a fault in something. So if I have a passenger in my front passenger side and am in an accident, the airbag will not deploy which could cause a multitude of safety problems and possibly cause a fatality. I took my car in 6/15/23 to the dealership and they did confirm that my car was effected by this recall, however, they did not have a fix for it. My light indicating that the passenger airbag is off has been on for over a month. I have contacted Volkswagen and their response to me was "just don't put anyone in the front seat". That response is simply unacceptable when my family and friends lives are at stake. This is approximately the 10 safety recall on this vehicle. | Crash: No Fire: No | Unknown |
| Jun 2023 | AIR BAGS | The contact owns a 2019 Volkswagen Atlas. The contact stated that on three separate occasions, the passenger’s side air bag malfunction warning light illuminated with an occupant seated in the passenger’s seat. The air bag sensor, the air bag, and the air bag module were each replaced on three separate occasions by the dealer. The manufacturer was also notified of the failure. After the latest failure, the contact was financially compensated for the multiple repairs and was assured that the vehicle was safe to drive, and that the defect was repaired. Recently, the contact received notification of NHTSA Campaign Number: 23V215000 (Air Bags); however, the parts for the recall repair were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 30,000. VIN tool confirms parts not available. | Crash: No Fire: No | 30,000 |
| Jun 2023 | AIR BAGS | Volkswagen (VW) initially reported the fault in the wiring of the passenger airbag on March 29th. However, as of June 10th, 2023, they have not provided a remedy for this issue. This is concerning for me as I have a large family, and the need to use the passenger seat is necessary most of the time. | Crash: No Fire: No | Unknown |
| Jun 2023 | SERVICE BRAKES | Suddenly Warning lights illuminate- Brake Booster Faulty, Start Error, ABS. Brakes then feel spongy, jerky hard to slow down and stop safely. Vehicle then needs to be towed to dealership for repair - vacum sensor C10A301 replaced. This has happened three times 4/22/21, 8/5/21 and 6/7/23. Dealership claims to need the part for refund from VW for warranty repair. This is a dangerous situation and needs to be remedied, especially as this is a family car. | Crash: No Fire: No | Unknown |
| Jun 2023 | AIR BAGS | My vehicle is part of the recall for the passenger airbag and the airbag light on the dash is illuminated. There is still no remedy available and it has been almost 3 months. I am unable to use my passenger seat and feel like a fix has not been made available in a timely manner. | Crash: No Fire: No | Unknown |
| Jun 2023 | AIR BAGS | The contact owns a 2019 Volkswagen Atlas. The contact received notification of the NHTSA Campaign Number: 23V215000 (Air Bags) however, the parts to do the recall repair were not yet available. The contact stated that the air bag warning light was illuminated. The dealer was contacted and confirmed that the parts were not available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and the contact was advised not to use the front passenger’s side seat until the repair was completed and to take the vehicle to the dealer. The failure mileage was approximately 30,000. VIN tool confirms parts not available. | Crash: No Fire: No | 30,000 |
| Jun 2023 | AIR BAGS | Hi our front passenger airbag light keeps going in and out. I've called the Volkswagen care line the local dealer in south hills Pa. No one was any help. I have 2 children in car seats 2 teenagers and mom and dad. We can't even take this car out anymore. This been going on for months now. | Crash: No Fire: No | Unknown |
| May 2023 | AIR BAGS | The contact owns a 2019 Volkswagen Atlas. The contact received notification of NHTSA Campaign Number: 23V215000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. | Crash: No Fire: No | Unknown |
| May 2023 | AIR BAGS | Front passenger seat airbag sensor not detecting someone sitting there. | Crash: No Fire: No | Unknown |
| May 2023 | SERVICE BRAKES | At random time, during slower speeds, many vehicle would “jerk” mad produce a Brake Booster Faulty warning and the brake light would illuminate on the console. The brakes would then become “spongy” and difficult to operate. The light would stay in, or turn off after a while and driving would resume as normal. Difficult to replicate but scary how random it is. | Crash: No Fire: No | Unknown |
| May 2023 | UNKNOWN OR OTHER | I was driving with my husband in the passenger seat and my 5 month old baby girl in the back seat. All of a sudden we heard a loud sound that sounded like a gunshot and our sunroof shattered. There were no other cars around and we were not driving under any bridges. We pulled over immediately and checked to see if we could find a something in the car but we did not find anything. There was a hole in our sunroof and shattered glass on us. | Crash: No Fire: No Injuries: 1 | Unknown |
| May 2023 | ELECTRICAL SYSTEM,SERVICE BRAKES | ABS and Brake warning light come on dash making the break pedal click, causing the car to break abruptly or lock. Usually happens while at a complete stope or if driving below 30 to 20 miles an hour. | Crash: No Fire: No | Unknown |
| May 2023 | BACK OVER PREVENTION | The rear camera becomes unavailable intermittently when backing up. This has only happened occasionally and recently (in the past few months) and may be related to the infotainment system being given priority on the display and may be affected by weather (rainy). | Crash: No Fire: No | Unknown |
| May 2023 | AIR BAGS | The contact owns a 2019 Volkswagen Atlas. The contact received notification of NHTSA Campaign Number: 23V215000 (Air Bag) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. | Crash: No Fire: No | Unknown |
| May 2023 | FORWARD COLLISION AVOIDANCE | This vehicle has a major design issue nearly resulting in several accidents. The front safety impact system is very flawed design and needs to be removed and reinstalled. Multiple times I exited steep, not obnornallt steep, parking lot and the emergency brakes engage and enable my ability to accelerate when on coming traffic and Causing repeated dangerous situations for the driver and passengers. The “safety” system is a very bad design and needs to be quickly address before accidents and injuries occur. | Crash: No Fire: No | Unknown |
| May 2023 | AIR BAGS | VW Atlas has been at VW Service Repair center since 5/2/23 to fix air bag light and ABS warning signal. Last status (5/5/23) software errors were reported by service team, preventing car from being useable/driveable. | Crash: No Fire: No | Unknown |
| May 2023 | ELECTRICAL SYSTEM,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | Vehicle emergency break activates, unable to release, or when teleased after multiple attempts the light continues flashing on the break button and warning alert on the dasboard. The first time it happened i arrived to destination and parked, when parked as i am waiting it activated when the door was opened. It has not been inspeacted yet, it fist started about 1 week ago. Its unpredictable when it will happen. | Crash: No Fire: No | Unknown |