Complaint volume
456 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
456 consumer-submitted complaints on record for the 2019 Volkswagen Atlas, grouped by component category.
Buyer interpretation
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
456 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
The most common categories are air bags, forward collision avoidance, service brakes. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Enriched records include 7 crash reports, 0 fire reports, 9 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage is available on 135 complaints, with an average reported failure mileage of 20,040 miles. Compare that with the mileage on the listing.
Build a buyer checklist to turn these issues into questions and inspection points.
456 total complaints on record
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Apr 2019 | POWER TRAIN,ENGINE | BOUGHT MY ATLAS ON 3/24/19, A FEW DAYS AFTER I GOT THE LOW COOLANT WARNING LIGHT WHILE DRIVING. TOOK IT IN TO THE DEALER AND THEY TOPPED IT OFF AND SAID, "OH THEY COME TO THE DEALER SOMETIMES A LITTLE LOW." NOT SURE WHY THEY DON'T CHECK WHEN PREPPING THE CAR FOR DELIVERY. ON 4/3, LIGHT CAME ON AGAIN WHILE DRIVING. TOOK IT BACK TO THE DEALER 4/4, NO VISIBLE LEAK UNDERNEATH OR BY THE TANK. A POSSIBLE LEAK WAS FOUND BEHIND THE ENGINE NEAR THE FIREWALL, I CAN SEE SOME PINK POOLING ON SOMETHING SILVER (ENGINE OR TRANS WHATEVER IT IS). THEY DETERMINED THAT THE COOLANT HOSE HAS FAILED AND CLAIM TO HAVE NEVER SEEN THAT ISSUE BEFORE. THEY ORDERED THE WRONG PARTS AND COULDN'T FIT. THEY ARE ORDERING MORE PARTS AND IT COULD BE A FEW WEEKS BEFORE I GET IT BACK. I HAVE ALSO ENGAGED VW OF AMERICA. THIS SHOULD NOT HAPPEN ON A NEW CAR YET ALONE THE DEALER TAKE SO LONG TO FIX IT. THE CAR HAS ONLY 400 MILES ON IT. PLEASE INVESTIGATE. THANKS. | Crash: No Fire: No | 150 |
| Mar 2019 | AIR BAGS | AIR BAG ERROR LIGHT SHOWED UP WHEN I TURNED ON MY CAR, UNDER 3,000 MILES ON CAR CAR WAS DRIVEN THE NIGHT BEFORE AND DRIVER REPORTED AIR BAG ERROR LIGHT FLASHING AND THEN REMAINED STEADY ON. | Crash: No Fire: No | 2,585 |
| Mar 2019 | ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE | MY BATTERY DIED WHILE DRIVING AND I HAD NO CONTROL OF BRAKES OR WHEEL | Crash: No Fire: No | Unknown |
| Mar 2019 | UNKNOWN OR OTHER | WATER COLLECTING ON FRONT PASSENGER FLOORBOARD. A/C DRIP LINE PINCHED OR DAMAGED DURING ASSEMBLY IS THOUGHT TO BE RESPONSIBLE | Crash: No Fire: No | 700 |
| Feb 2019 | SEAT BELTS,SEATS | WHILE DRIVING AND COMING TO A SLOW STOP AT A STOP SIGN. THE MIDDLE ROW RIGHT SIDE SEAT DISENGAGED WHILE CHILD AND CAR SEAT IN THE SEAT AND FLUNG FORWARDED AND INTO THE BACK OF THE FRONT PASSENGER SEAT. | Crash: No Fire: No | 300 |
| Dec 2018 | UNKNOWN OR OTHER | DEFECT IN AIR CONDITIONING UNIT. ALSO, INCORRECTLY CODED DATA CONTAINER WHICH FAILS TO PROVIDE AUDIBLE WARNING WHEN THE DRIVER OPENS THE DOOR WHICH INCREASES RISK OF VEHICLE THEFT. | Crash: No Fire: No | Unknown |