Complaint volume
864 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
864 consumer-submitted complaints on record for the 2019 Toyota RAV4, grouped by component category.
Buyer interpretation
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
864 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
The most common categories are fuel/propulsion system, engine, unknown or other. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Enriched records include 25 crash reports, 2 fire reports, 16 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage is available on 307 complaints, with an average reported failure mileage of 12,567 miles. Compare that with the mileage on the listing.
Build a buyer checklist to turn these issues into questions and inspection points.
864 total complaints on record
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Mar 2020 | FUEL/PROPULSION SYSTEM | I BOUGHT MY CAR BRAND NEW IN AUGUST 2019 AND WITHIN A FEW MONTHS BEGAN TO SEE ISSUES WITH THE GAS TANK FILL-UP AND MILEAGE GAGE. THE MAIN ISSUE I SAW WAS THE GAS TANK NOT BEING ABLE TO FILL ALL THE WAY. WHEN I FILL THE TANK UP NORMALLY (LETTING THE GAS PUMP RUN AND CLICK OFF ON ITS OWN), THE TANK FILL-UP GAGE SHOWS IT ONLY ABOUT 3/4 OF THE WAY FULL (I.E. THE GAS PUMP STOPS FILLING SIGNIFICANTLY SHORT OF THE TANK BEING FULL). AFTER THIS, I FORCEFULLY TOP UP THE TANK NUMEROUS TIMES (6-7 TIMES) TO GET IT EVEN CLOSE TO THE FULL MARK ON THE TANK GAGE. EVEN WHEN THE GAGE READS THE TANK AS FULL, I'VE ONLY FILLED UP THE TANK ABOUT 10 GALLONS EVEN THOUGH THE TANK IS SUPPOSED TO HOLD 14 OR 15 GALLONS. ADDITIONALLY, THE MILES TO EMPTY GAGE SEEMS OFF FROM REALITY. WHEN TRACKING MY MILES, THE GAGE SEEMS TO BE AROUND 50 MILES OFF CALIBRATION FROM HOW FAR I TRAVEL (I.E. WHEN I TRAVEL 200 MILES, THE MILES TO EMPTY READING DECREASES 250 MILES). THIS MAY OR MAY NOT BE RELATED TO THE GAS FILL-UP ISSUE. I CALLED MY LOCAL DEALERSHIP REGARDING THIS ISSUE, WHO INFORMED ME THEY WERE AWARE OF THIS ISSUE AND HAVE PUT ME ON A LIST OF OTHER OWNERS WHO ARE DEALING WITH THE SAME ISSUE. IT SEEMS THAT THIS IS A VERY PREVALENT ISSUE. IT HAS BEEN 6 MONTHS SINCE PURCHASING MY CAR AND I STILL HAVE NOT HEARD OF ANY FIX. | Crash: No Fire: No | Unknown |
| Mar 2020 | FUEL/PROPULSION SYSTEM | TOYOTA IS KNOWINGLY SELLING AND NOT REPAIRING A POTENTIALLY NON-COMPLIANT VEHICLE. I PURCHASE A 2019 TOYOTA RAV4 XSE HYBRID AND TOYOTA DID NOT DISCLOSE THAT THERE WAS A GAS TANK ISSUE. TOYOTA IS FALSE ADVERTISING THAT GAS MILEAGE AND CONTINUING TO SELL THE 2019 AND 2020 RAV4 HYBRIDS WITH THE SAME GAS TANK ISSUE. THE GAS TANK WILL NOT FILL TO ITS ADVERTISED CAPACITY AND IT IS NOT GET THE ADVERTISED MPGS. IT HAS A 14.5 GALLON TANK BUT WILL ONLY TAKE 9 GALLONS ON EMPTY. AND I HAVE ONLY BEEN GETTING 30 MPG AND THE ADVERTISED IS FOR 41MPG. TOYOTA IS AWARE OF THE PROBLEM AND HAVE BEEN AWARE FOR ABOUT A YEAR NOW AND HAS NOT FIXED THE PROBLEM. I HAVE TAKEN MY CAR IN AND I WAS TOLD THERE IS NO FIX. I OPENED A CASE WITH TOYOTA AND HAVE YET TO BE REACHED OUT TO SO I CAN GET THE PROBLEM RESOLVED. I PURCHASED THIS CAR BECAUSE OF THE GAS TANK AND MPGS AND NOW I PURCHASED FOR NOTHING, THIS TANK AND MPG ISSUE SHOULD HAVE BEEN DISCLOSED AT THE TIME OF PURCHASE SO I WOULD HAVE HAD THE RIGHT TO MAKE A DECISION TO PURCHASE OR NOT. | Crash: No Fire: No | 300 |
| Mar 2020 | FUEL/PROPULSION SYSTEM | STATIONARY PROBLEM. UNABLE TO FILL CAR COMPLETELY. TAKES A MAXIMUM OF AROUND 9.5 GALLONS OF 14.5 GAL TANK. STATED RANGE SHOULD BE BETWEEN 580 AND 550 MILES. NEVER EXCEEDED 429 DISTANCE TO EMPTY, TYPICALLY 392 MILES DTE WITH 36 MPG AVG. TOYOTA IS UNRESPONSIVE TO ISSUE. I LACK CONFIDENCE IN FUEL COMPUTER AND SYSTEM. | Crash: No Fire: No | 2,080 |
| Mar 2020 | FUEL/PROPULSION SYSTEM | TL* THE CONTACT OWNS A 2019 TOYOTA RAV-4. THE CONTACT STATED THAT SHE HAD BECOME UNABLE TO FILL HER GAS TANK TO CAPACITY. DUE TO FAILURE, THE CONTACT WAS UNABLE TO DETERMINE THE ACTUAL FUEL LEVEL INSIDE THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO NORTH HILLS TOYOTA 7401 MCKNIGHT RD, PITTSBURGH, PA 15237 WHERE SHE WAS INFORMED THAT SHE WOULD HAVE TO ALLOW A CERTAIN WARNING LIGHT TO ILLUMINATE BEFORE PLACING FUEL INTO THE VEHICLE; HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER TO HAVE THEM PERFORM THE SAME PROCEDURE AND THE FAILURE OCCURRED AGAIN. THE DEALER REACHED OUT TO THE MANUFACTURER AND A CASE WAS FILED. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN. *LN *JS | Crash: No Fire: No | Unknown |
| Mar 2020 | FUEL/PROPULSION SYSTEM | LIKE MANY OTHERS WHO BOUGHT A NEW GENERATION RAV4 HYBRID (IT SEEMS TO AFFECT ALL TRIMS AS LONG AS IT'S HYBRID), I CANNOT GET MORE THAN MAYBE 10 GALLONS IN THE TANK. ADVERTISED IS 14.5 GALLONS, AND THERE IS NO SUCH THING AS A 4+ GALLON RESERVE IN A PRIVATE VEHICLE, EVEN COMMERCIAL VEHICLES. TOYOTA RESPONDED WITH "CALL US" AFTER 5 OR 6 EMAILS. I DRAINED IT OF FUEL DRIVING FROM TEXAS TO CALIFORNIA, LET IT RUN DRY UNTIL IT WAS ELECTRIC ONLY, THEN TOOK IT TO THE GAS STATION (LITERALLY RIGHT AROUND THE CORNER FROM WHERE I WAS), AND IT STILL CLICKED THE PUMP OFF - TO FULL (THOUGH IT DOESN'T READ FULL ANYMORE, IT SITS JUST BELOW "F") - AT JUST OVER 10 GALLONS. I HAVE SQUEEZED EVERY LAST DROP I COULD ONCE AND IT DIDN'T EVEN READ 11 GALLONS FROM EMPTY, THOUGH I DON'T NORMALLY EVER DO THAT SO THE EVAP CANISTERS DON'T GET BURNED OUT. THE AVERAGE MPG AND ESTIMATED RANGE ON THE SCREEN ADDS UP WITH THE MATH FOR ONLY HAVING ABOUT 10 GALLONS IN THE TANK, 36.3 AVERAGE WITH JUST OVER 10 GALLONS GIVES ME ABOUT 300 MILES, WHICH IS ABOUT WHAT THE ODOMETER SEES PER FILL FROM 1/4 FULL, WHEN I USUALLY FILL UP. IT'S BEEN ALMOST A YEAR AND TOYOTA HAS BEEN OF ZERO ASSISTANCE EVEN ACKNOWLEDGING THIS, THOUGH 2 DEALERSHIPS IN TEXAS (WHERE I BOUGHT IT) TOLD ME IT WAS A KNOWN ISSUE, AND 2 IN HAWAII (WHERE I LIVE NOW) REPEATED THAT INFO. AGAIN, THIS IS A HYBRID XSE - THE PREMIER MODEL FOR SPORTING I WANTED, THE LIGHT SPORTING I DO ANYWAY, AND IT HAS OTHER PROBLEMS TOO. ONE IS DECADES OLD WITH THE RAV4 (WINDOW RATTLE), THE OTHER IS WITH THE A/C SWITCHING BETWEEN MODES. I CAN LIVE WITH THE OTHER TWO, BUT NOT GETTING WHAT WAS ADVERTISED IN THE FUEL TANK IS WORTHY OF COMPLAINT SEEING AS HOW MANY HUNDREDS OF OTHERS POSTED ONLINE ABOUT IT THIS PAST YEAR. TOYOTA NEEDS TO ADDRESS THIS PROBLEM BEFORE IT BECOMES YET ANOTHER LEGAL BATTLE FOR THEM. | Crash: No Fire: No | 400 |
| Mar 2020 | FUEL/PROPULSION SYSTEM | OWNERS MANUAL STATES GAS TANK HOLDS 14.5 GALLONS. HOWEVER WHEN TANK IS EMPTY I AM ONLY ABLE TO GET 10 TO 11 GALLONS INTO VEHICLE BEFORE THE PUMP AUTO SHUTS OFF. THE VEHICLE'S RANGE IS ADVERTISED TO BE 550+ MILES (DEPENDING ON CURRENT MPG), HOWEVER THE TRIP COMPUTER ONLY SHOWS AN ESTIMATED RANGE BASED ON A 10/11 GAL TANK. | Crash: No Fire: No | Unknown |
| Mar 2020 | SERVICE BRAKES,FUEL/PROPULSION SYSTEM | 2 ISSUES WITH THIS BRAND NEW 2019 XSE HYBRID RAV4. 1) FUEL TANK NEVER FILLS UP AS GAS PUMP CLICKS OFF AT 9.5 (3/4 FULL) AT GAS STATION. THIS IS NOW ALL OVER THE NEWS AND BLOGS, AND TOYOTA SEEMS TO HAVE ACKNOWLEDGED THE ISSUE, BUT NO SOLUTION YET . 2) AFTER TOYOTA DEALERSHIP PERFORMED BRAKE RECALL SERVICE ON DEC. 8, 2020 (AT LESS THAN 2K MILES), THE FRONT BRAKES WHISTLES OR SQUEAKS LOUDLY WHENEVER I APPLY BRAKES AT LOW SPEED (AT OR LESS THAN 5 MPH). WHEN I ARRIVED AT DEALERSHIP TO SPEAK WITH SERVICE MANAGER (SCOTT), TECHNICIAN WAS ASSIGNED AND RODE WITH ME AND CONFIRMED THE LOW BRAKE SPEED SQUEAL/WHISTLE. AFTER 2-3 HOURS, A DIFFERENT TECHNICIAN WHO WAS ASSIGNED TO LOOK AT IT CLAIMS "NO NOISE OBSERVED AFTER TEST DRIVE, OPERATING AS DESIGNED." FUNNY HOW THEY ASSIGNED 2 DIFFERENT TECHNICIANS - ONE WHO OBSERVED THE NOISE UPON ARRIVAL, AND THE 2ND ONE WHO LOOKED AT IT AND CLAIMS NO NOISE. WHEN DRIVING OUT OF DEALERSHIP SERVICE AREA, THE LOW SPEED (<5MPH) BRAKE NOISE SQUEAL WAS AND IS CURRENTLY STILL THERE. DEALER CONTINUES TO CLAIM COLD WEATHER OR MOISTURE MAY BE THE CAUSE (REALLY - THAT SOUNDS AMAZINGLY FALSE!) AND REFUSES TO ACKNOWLEDGE OR REPAIR THE BRAKE NOISE ISSUE. IT'S AS IF THE DEALERSHIP (STEVENS CREEK TOYOTA, SAN JOSE) IS WAITING FOR A RECALL VS. ACKNOWLEDGING THE ISSUE SO TOYOTA CORPORATE WILL REIMBURSE DEALERSHIP FOR THE REPAIR COST FOR THE BRAKE NOISE ISSUE. CAR CURRENTLY ONLY HAS 4K MILES. | Crash: No Fire: No | 2,000 |
| Mar 2020 | FUEL/PROPULSION SYSTEM | THE GAS TANK OF MY 2019 TOYOTA RAV4 LE HYBRID WILL ONLY FILL TO ABOUT 3/4 OF A TANK. MY RAV4 HAS A 14.5 GALLON FUEL TANK. WHEN I AM NEAR ZERO MILES OF RANGE REMAINING, I OFTEN GET LESS THAN 8 GALLONS AT FILL UP. THERE IS NOT A PROBLEM WITH THE GAS GAUGE. THE TANK READ FULL ONLY ONCE, WHEN THE DEALER FILLED THE TANK PRIOR TO DELIVERY TO ME. I DON'T LIKE TO DRIVE WITH LESS THAN A 1/4 TANK OF GAS, AS GAS IS USED TO COOL THE FUEL PUMP. THIS RESULTS IN MOST FUEL STOPS ONLY ACCEPTING BETWEEN 4 AND 6 GALLONS OF GAS. I RECENTLY TOOK A 3000 MILE TRIP THAT WAS 95% HIGHWAY DRIVING AND THAT WAS MY EXPERIENCE DURING THE TRIP. | Crash: No Fire: No | 4,600 |
| Mar 2020 | FUEL/PROPULSION SYSTEM | WHEN THE 14.5 GAL TANK IS EMPTY FUEL TANK LIGHT ON AND NO MILEAGE REMAINING SHOWING E YOU CAN ONLY FILL 8 - 8.5 GAL BEFORE PUMP SHUTS OFF. TANK CAN NOT BE FILLED PAST THAT AMOUNT. THIS CAUSES A LOSS OF AROUND 200 - 250 MILES FROM THE ADVERTISED MILEAGE PER TANK SPECIFIED BY THE MANUFACTURER DUE TO THE LOSS OF THE 6 - 6.5 GAL THAT THE TANK CAN NOT BE FILLED. DEALERSHIP WILL NOT ATTEMPT TO FIX, TOYOTA REPORTS A FIX OR TIMELINE IS UNKNOWN AND THEY CONTINUE TO INVESTIGATE THE ISSUE. | Crash: No Fire: No | Unknown |
| Mar 2020 | FUEL/PROPULSION SYSTEM | FUEL TANK FOR THIS 2019 RAV4 HYBRID WILL NOT ACCEPT FULL TANK OF GAS. ONE MUST TOP OFF AND POTENTIALLY SPILL FUEL TO GET IT TO AN ACCEPTABLE RANGE. TANK CAPACITY IS 14.5 GALLONS WITH RANGE OF APPROXIMATELY 550-580 MILE. ONLY CAN HAVE GAS FILL TO ABOUT 9 GALLON WITH RANGE OF 360 MILES. THIS IS VERY UNFORTUNATE FOR A OTHERWISE GOOD CAR. IT HAS BEEN ON GOING SITUATION GETTING WORSE SINCE LAST YEAR. | Crash: No Fire: No | 3,000 |
| Mar 2020 | POWER TRAIN,ENGINE | TWICE THIS VEHICLE HAS STUMBLED WHEN TRYING TO MAKE A LEFT TURN ACROSS TRAFFIC, APPLYING GAS FROM A NEAR DEAD STOP. BOTH TIMES WOULD HAVE BEEN AN ACCIDENT IF OTHER DRIVER WAS NOT DRIVING DEFENSIVELY. THIS RAV 4 IS UNSAFE! LESS THAN 5,000 MILES SINCE WE BOUGHT IT NEW. | Crash: No Fire: No | 4,200 |
| Mar 2020 | FUEL/PROPULSION SYSTEM | GAS TANK DOES NOT FILL FULLY. ONLY FILLS TO 10 GALLONS EACH TIME I FILL IT UP, WHICH ONLY GIVES ME AROUND 400 MILES OF DRIVING. | Crash: No Fire: No | Unknown |
| Mar 2020 | FUEL/PROPULSION SYSTEM | PURCHASED A 2019 RAV4 XSE ON JULY 6TH 2019. THE FUEL TANK WILL NOT ACCEPT A FULL TANK OF GASOLINE. THE GAUGE NEVER DISPLAYS MORE THAN 3/4 - 7/8 OF A TANK. ATTEMPTS TO TOP OFF LEADS TO FUEL OVERFLOW. DEALERSHIPS ALL PROVIDE A "WE'VE NEVER HEARD OF THIS" DESPITE MULTIPLE CLASS ACTION LAWSUITS. | Crash: No Fire: No | 15 |
| Mar 2020 | FUEL/PROPULSION SYSTEM | I'M UNABLE TO PUT NO MORE THAN 10 GALLON OF GAS EVEN THO MAX GAS TANK IS 14.5. A LOT LESS MILEAGE THAN TOYOTA CLAIM. | Crash: No Fire: No | Unknown |
| Mar 2020 | VISIBILITY/WIPER | AT HIGHWAY SPEEDS, OVER 45 MPH, THE DRIVER'S SIDE REAR VIEW MIRROR VIBRATES. THIS OCCURS ON MOST SURFACE WHETHER SMOOTH OR ROUGH. WHEN THE MIRROR IS VIBRATING, IT MAKES IT DIFFICULT TO CLEARLY VIEW WHAT IS OCCURRING TO THE LEFT AND BEHIND THE VEHICLE. DURING NIGHT TIME DRIVING, HEADLIGHTS CREATE A DISTRACTION AS THE MIRROR IS DISTORTING AND SHIMMERING THE LIGHTS IN THE DRIVER'S VIEW. THIS MAKES DRIVING UNSAFE. REPORTED THIS PROBLEM TO TOYOTA SERVICE DEPARTMENT. INVOICE SHOWS THAT VEHICLE "OPERATING AS DESIGNED" AS SERVICE REP INDICATED THEY HAVE HAD SEVERAL COMPLAINTS FOR THIS SO THIS IS NORMAL FOR THE 2019/2020 RAV4. | Crash: No Fire: No | 2,000 |
| Mar 2020 | FUEL/PROPULSION SYSTEM | BOUGHT A 2019 TOYOTA RAV 4 HYBRID XLE SEPTEMBER 27 2019.. REPORTED GAS FILLING PROBLEM TO TOYOTA ON DECEMBER 23 2019 AFTER COMING TO WITS END ON PUTTING GAS IN VEHICLE..CAN ONLY GET ABOUT 9 GALLONS INTO THE 14,5 GALLON TANK. WHEN I TRY TO GET MORE GAS IN IT IT BACK SPLASHES AND SPILLS OUT WHICH IS A MAJOR ENVIRONMENTAL AND SAFETY ISSUE.. ALSO HAD DEALER LOOK AT IT AND THERE IS NO FIX AT THIS TIME SO THEY SAY SO HAVE REQUESTED FULL REFUND ON VEHICLE AS ONE OF THE DEALER OPTIONS GIVEN ME. SO I HAVE THREE CASE NUMBERS. ONE THRU TOYOTA MAIN HEADQUARTERS THEN ONE THRU DEALER THEN ANOTHER FOR REFUND REQUEST THRU TOYOTA.. ON ANOTHER NOTE I ALSO REPORTED TO TOYOTA THAT MY GAS GAUGE GETS STUCK ON FULL AFTER GOING DOWN PROPERLY FOR 100 PLUS MILES DRIVEN THEN THE GAS GAUGE ALL OF A SUDDEN OUT OF THE BLUE GOES UP OVER FULL AND ITS SHOWS WELL OVER 550 MILES BEFORE RUNNING OUT OF GAS WHICH IS MILES TO EMPTY I CAN'T EVEN GET IT TO AFTER TRYING TO FILL IT SLOWLY FOR 15 -20 MINUTES.. .. TRIED MULTIPLE RESETS TO HELP CORRECT BUT THEY DON'T WORK PROPERLY AND THAT WAS CONFIRMED BY DEALER THAT RESET DOESN'T WORK CORRECTLY.. | Crash: No Fire: No | 500 |
| Mar 2020 | FUEL/PROPULSION SYSTEM | I CANNOT COMPLETELY FILL UP THE GAS TANK. WHEN THE GAUGE SHOWS EMPTY, I CAN ONLY GET 9-10 GALLONS IN. THE SPECS SAY IT HAS A 14.5 GALLON TANK, BUT IT IS IMPOSSIBLE TO GET THAT MUCH FUEL INTO THE TANK. THE CRUISING RANGE IS LESS THAN 400 MILES, FAR LESS THAN WHAT IS ADVERTISED. I'VE BEEN CALLING THE DEALERSHIP AND TOYOTA CORPORATE SINCE OCTOBER 2019 AND AM STILL BEING TOLD THAT "TOYOTA IS INVESTIGATING IT" | Crash: No Fire: No | 2,000 |
| Mar 2020 | EXTERIOR LIGHTING | TL* THE CONTACT OWNS A 2019 TOYOTA RAV4. THE CONTACT STATED THAT WHILE DRIVING AT NIGHT, THE FRONT HEAD LIGHTS FAILED TO ADEQUATELY ILLUMINATE THE ROADWAY WHICH CAUSED A VISIBILITY HAZARD TO THE DRIVER. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER RICK MCGILL'S TOYOTA (3145 AIRPORT HWY, ALCOA TN) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE HEADLAMPS OPERATED AS DESIGNED. THE FAILURE MILEAGE WAS 100.*DT*JB | Crash: No Fire: No | 100 |
| Mar 2020 | FUEL/PROPULSION SYSTEM | I HAVE A 2019 TOYOTA HYBRID. THE TANK CAN NOT BE COMPLETELY FILLED. IT CAN LEAVE AROUND FOUR GALLONS UNFILLED. THE ONLY WAY I CAN FILL IT IS TO HAVE THE NOZZLE SLIGHTLY OUT SIDE OF THE FILLER NECK AND PUMP A A SLOW RATE. WHILE THIS WORKS, IT TAKES TIME AND IT IS NOT VERY ENVIRONMENTLY FRIENDLY. | Crash: No Fire: No | 7,115 |
| Feb 2020 | SUSPENSION | WHEN DRIVING MY CAR EVERYTIME I MAKE A TURN THERE IS A NOISE COMING FROM THE SHOCK OF THE WHEELS FRONT AND REAR I TOOK IT TO THE DEALERSHIP 3 TIMES AND THEY SAID THEY HEAR NOTHING THEN I TOOK IT TO MY MECHANIC AND HE SAID IT'S THE BALL BEARING ON TOP OF THE SHOCK. NOW THE NOISE IS GETTING LOUDER AND LOUDER, I'M SCARED SOMETHING WILL HAPPEN TO ME AND MY FAMILY WHEN WE ARE ALL IN THE CAR. SO PLEASE CAN YOU GUYS HELP ME OUT | Crash: No Fire: No | 1 |
| Feb 2020 | FUEL/PROPULSION SYSTEM | WHILE FEELING THE GAS, AT ALMOST EMTPY, I DIDN,'T WENT ABOVE THE 10 GALLONS. THIS REQUIERED ME TO GO MULTIPLE TIMES TO THE GAS STATION TO FILL IO THE GASTANK. MOREOVER, THE GAS RANGE HAS DECREASED FROM ALMOST 500 MILES TO LESS THAN 380 MILES IN RANGE FROM 2 MONTHS AGO TILL NOW. THE MILAGE OF THE VEHICLE IS LESS AROUND 2,800 MILES. VEHICLE WAS BOUGHT IN AUGUST OF 2019 | Crash: No Fire: No | Unknown |
| Feb 2020 | FUEL/PROPULSION SYSTEM | WHEN FUELING THE VEHICLE, THE AUTO SHUTOFF AT THE GAS PUMP SHUTS OFF BEFORE THE FUEL TANK IS COMPLETELY FILLED. OCCURS AT MULTIPLE GAS STATIONS REGARDLESS OF THE AMOUNT OF FUEL REMAINING IN THE TANK. | Crash: No Fire: No | Unknown |
| Feb 2020 | FUEL/PROPULSION SYSTEM | FUEL TANK WILL NOT FILL CORRECTLY. IF I OVER FILL IT AFFECTS THE VAPOR RECOVERY SYSTEM OF THE RA 4 HYBRID. HAVE TO BE EXTREMELY CAREFUL NOT TO RUN OUT OR GASOLINE. | Crash: No Fire: No | 1,800 |
| Feb 2020 | POWER TRAIN,UNKNOWN OR OTHER,ENGINE | 1ST INCIDENT: SITTING AT STOP LIGHT FOR A FEW MINS AS NORMAL. WHEN TIME TO ACCELERATE, THE VEHICLE STARTED LURCHING FORWARD IN A HARD JERKING MOTION. 2ND INCIDENT: SLOWER TRAFFIC. WHEN DRIVING IN SLOWER TRAFFIC OR AT SLOWER SPEEDS, ~20-35MPH THE VEHICLE WILL START LURCHING JERKING FORWARD. TOOK BACK TO DEALERSHIP FOR INSPECTION, THERE WERE NO ISSUES FOUND. DEALERSHIP RESET INTERNAL COMPUTER, STATING THAT "VEHICLE IS OPERATING NORMALLY". NEITHER HAS ISSUE HAS YET TO CAUSE AN ACCIDENT WITH ANY OTHER DRIVERS AT THIS TIME. I DO TRAVEL WITH DOGS WHO ARE HARNESSED AND SEAT-BELTED IN THE BACKSEAT, THEY WOULD HAVE BEEN THROWN TO FLOOR OF CAR IF NOT SEAT-BELTED. FOR MYSELF, I GET TOSSED FORWARD SEVERAL INCHES AND HEAD THROWN FORWARD. WHEN DRIVING IN SLOWER TRAFFIC AND/OR STOP AND GO TRAFFIC, THE CAR LURCHING/HARD JERKING FORWARD WILL EVENTUALLY CAUSE AN ACCIDENT. ALL INCIDENTS HAVE HAPPEN ON DRY CITY STREETS. I WOULD ASSUME DURING THESE INCIDENTS OF THE JERKING FORWARD THAT THE BREAK LIGHTS DO NOT ALERT REAR DRIVERS THAT THE CAR IS IN A STOP/GO MOTION. | Crash: No Fire: No | 850 |
| Feb 2020 | FUEL/PROPULSION SYSTEM | TL* THE CONTACT OWNS A 2019 TOYOTA RAV4 HYBRID. THE CONTACT STATED THAT THE FUEL GAUGE WAS INOPERABLE. THE CONTACT STATED THAT AFTER REFUELING THE VEHICLE, THE FUEL GAUGE FAILED TO REGISTER THE CORRECT AMOUNT OF FUEL. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 300. | Crash: No Fire: No | 300 |