Complaint volume
864 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2019 Toyota RAV4 Complaints
864 consumer-submitted complaints on record for the 2019 Toyota RAV4, grouped by component category.
864 Total complaints
25 Crash reports
2 Fire reports
16 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are fuel/propulsion system, engine, unknown or other. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 25 crash reports, 2 fire reports, 16 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 307 complaints, with an average reported failure mileage of 12,567 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to fuel/propulsion system, engine, unknown or other?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2019 Toyota RAV4?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2019 Toyota RAV4
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2019 Toyota RAV4 complaints?
25 Crash
2 Fire
16 Injury
0 Fatality
22 Towed
11 Medical attention
What are the most common 2019 Toyota RAV4 complaint categories?
FUEL/PROPULSION SYSTEM 213
ENGINE 134
UNKNOWN OR OTHER 92
POWER TRAIN 46
STRUCTURE 45
ELECTRICAL SYSTEM 26
UNKNOWN OR OTHER,ENGINE 15
SERVICE BRAKES 13
VISIBILITY/WIPER 12
AIR BAGS 10
864 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| May 2020 | FUEL/PROPULSION SYSTEM | THE GAS TANK SHOULD BE 14 GALLONS, HOWEVER I AM ONLY ABLE TO BUT IN TO THE TANK APROX 8 GALLONS. I CAN FORCE APPROX 1 MORE GALLON BY PULLING OUT THE NOZZLE ON THE FUEL PUMP. THE TRIP ESTIMATOR WILL SAY IT CAN ONLY GO HIGH 300 TO LOW 400 MILES. WHEN I BOUGHT NEW OFF THE LOT IT WAS WITH A MAX FILLED TANK AND TRIP ESTIMATOR WAS AT 500 PLUS MILES. THE GAS GAUGE NEVER SHOWS FULL AND IT DOESN'T APPEAR TO BE ACCURATE AS TO WHEN THE TANK IS LOW/EMPTY COMPARED WITH MILEAGE ESTIMATOR. *TR | Crash: No Fire: No | 450 |
| May 2020 | FUEL/PROPULSION SYSTEM | GAS TANK SIZE IS 14.5 GAL. BUT ONLY FILLS UP TO 9 GAL. *TR | Crash: No Fire: No | 2,000 |
| May 2020 | SUSPENSION,UNKNOWN OR OTHER | CAR LURCHED, SHOOK AND TILTED WHILE DRIVING UNDER NORMAL CONDITIONS. SAFETY RECALL ISSUED MAY 20, 2020 (20TB08/20TA08) SAYS FRONT LOWER ARM SUSPENSION DEFECT FOUND FOR SAME MAKE AND MODEL IN PRODUCTION PERIOD 9/25/19-10/25/19, WHICH POST DATES MY PURCHASE DATE BY SEVERAL MONTHS BUT SEEMS TO INVOLVE THE SAME PROBLEM. I BELIEVE THE PROBLEM IS BROADER THAN TOYOTA HAS ACKNOWLEDGED AND THAT TOYOTA IS BEING DANGEROUSLY DILATORY IN PROVIDING NOTICE OF THE SAFETY ISSUES THAT IT ADMITS MAKE THESE CARS UNSAFE TO DRIVE. *TR | Crash: No Fire: No | 6,300 |
| May 2020 | FUEL/PROPULSION SYSTEM | THE FUEL TANK ON MY 2019 RAV4 HYBRID DOES NOT FILL UP TO CAPACITY AND ONLY ALLOWS TO BE FILLED UP TO AROUND 10 GALLONS. I HAVE TRIED SEVER DIFFERENT FUELING STATIONS, BRANDS, AND PUMP DISPENSERS BUT NONE OF THEM ALLOW TO CAR TO FILL UP TO IT'S FULL LIMIT. ESTIMATED LOSS OF RANGE IS AROUND 100 MILES PER TANK. *TR | Crash: No Fire: No | 3,000 |
| May 2020 | FUEL/PROPULSION SYSTEM | CANNOT PROPERLY FILL FUEL TANK. *TR | Crash: No Fire: No | 500 |
| May 2020 | UNKNOWN OR OTHER | THE CAR'S FUEL TANK DOES NOT FILL UP. EACH TIME I FILL UP, IT ALLOWS APPROX 10-11 GALLONS OF A 14 GALL TANK. UNCLEAR IF THE FUEL GAUGE IS WORKING OR IF THE ALERT FOR NEEDING GAS IS ACCURATE. NOT PERFORMING AS ADVERTISED. | Crash: No Fire: No | 400 |
| May 2020 | FUEL/PROPULSION SYSTEM | THE FUEL TANK CAPACITY IS ABOUT 9 GALLONS WAY TOO LOWER THAN THE SPECIFICATION. THIS IS CAUSING TOO MANY TRIPS TO THE GAS STATION THAN EXPECTED. THE PURPOSE OF BUYING A HYBRID IS DEFEATED. | Crash: No Fire: No | Unknown |
| May 2020 | UNKNOWN OR OTHER | GAS TANK WILL NOT FILL UP COMPLETELY - LEAVING ABOUT 2-4 GALLONS SHORT THAT COULD NOT GO INSIDE THE GAS TANK REGARDLESS HOW HARD YOU TRIED. THIS HAPPENS EVERY TIME YOU DO PUMP THE GAS FILL UP. *TR | Crash: No Fire: No | Unknown |
| May 2020 | FUEL/PROPULSION SYSTEM | THE GAS TANK IS ADVERTISED TO HOLD 14.5 GALLONS. WHEN I FILL UP, THE PUMP STOPS AFTER ADDING ONLY ABOUT 8 GALLONS. I CAN VERY SLOWLY ADD MORE, BUT I DON'T KNOW IF THAT IS DANGEROUS. I HAVE HAD IT OVERFLOW AND SPILL WHEN I'VE TRIED THAT. THE SMALLER CAPACITY SEVERELY REDUCES THE NUMBER OF MILES BETWEEN FILLING. I ALSO HAVE AN ISSUE WITH MPG. A MAIN REASON I BOUGHT THE CAR WAS FOR THE 40MPG. BUT I'VE NEVER GOTTEN THAT. I AVERAGE AROUND 28. *TR | Crash: No Fire: No | Unknown |
| May 2020 | STEERING,SUSPENSION | WHEN TURNING RIGHT THE CAR HAS A KNOCKING NOISE. *TR | Crash: No Fire: No | Unknown |
| May 2020 | UNKNOWN OR OTHER | THIS TOYOTA RAV4 ADVENTURE GROANS/SQUEAKS AFTER IT'S BEEN RUNNING FOR A WHILE. WHEN THIS HAPPENS THERE IS A 1 TO 2 SECOND HESITATION AND THE STEERING SEEMS UNRESPONSIVE WHENEVER THE SOUND IS HEARD. THE LONGER THE VEHICLE HAS BEEN RUNNING OR THE HOTTER THE OUTSIDE TEMPERATURE, THE MORE OFTEN THE SOUND IS HEARD. *TR | Crash: No Fire: No | 834 |
| May 2020 | FUEL/PROPULSION SYSTEM | CAR WILL NOT FILL UP TO MAXIMUM FUEL TANK COMPACTLY (USUALLY 2 TO 3 GALLONS BELOW FULL). *TR | Crash: No Fire: No | Unknown |
| May 2020 | FUEL/PROPULSION SYSTEM | THIS HYBRID CAR HAS A 14.5 GALLON GAS TANK AND ON A FULL TANK, YOU SHOULD BE ABLE TO GET 570-580 MILES UNTIL EMPTY BASED ON AN AVERAGE OF 39-41 MPG. WHEN GAS TANK IS ON "E" WITH ONLY 10 MILES TO EMPTY, THE TANK WILL ONLY TAKE ABOUT 10 GALLONS OF GAS BEFORE SHUTTING THE PUMP OFF. IT WILL NOT TAKE A FULL 14.5 GALLONS OF GAS, LEAVING MY TANK ABOUT 4.5 GALLONS SHORT OF ITS CAPACITY, WHICH WOULD BE ABOUT 180 MILES I AM NOT GETTING ON A FULL TANK OF GAS. WHEN GAS TANK IS FILLED UP COMPLETELY, IT IS ONLY READIING THAT I HAVE ABOUT 400-450 MILES TO EMPTY AND THAT SHOULD BE READING 570-580 SO RIGHT THERE, IT PROVES THE GAS TANK IS NOT FILLING UP COMPLETELY. EVEN GOING BY THE REDUCED READING OF 400-450 MILES, I ONLY SEEM TO BE GETTING 350-370 MILES TO EMPTY. ALTHOUGH DRIVING CONDITIONS CAN VARY THIS STATISTIC, IT SEEMS WAY OFF CONSIDERING MOST OF MY DRIVING IS LOCAL AND NON-HIGHWAY. FOR EXAMPLE, I WAITED UNTIL GAS TANK HAD ONLY 10 MILES TO GO BEFORE BEING EMPTY, FILLED IT UP COMPLETELY (PUMP WOULD NOT ALLOW MORE THAN 10 GALLONS) AND DROVE ON THAT TANK OF GAS UNTIL ALMOST COMPLETELY EMPTY. I DROVE 352 MILES ON THAT FULL TANK AND BASED ON THAT WITH THE CAR HAVING A 14.5 GALLON CAPACITY TANK, THAT ONLY AVERAGES 24 MPG BUT SINCE I COULD ONLY FILL IT UP APPROXIMATELY 10.5 GALLONS, IT WORKS OUT TO 33.6 MPG, STILL BELOW THE STATED AVERAGE. SO, I AM NOT GETTING THE STATED MPG THAT I SHOULD AS WELL AS NOT BEING ABLE TO FILL UP GAS TANK TO 14.5 GALLON CAPACITY. | Crash: No Fire: No | Unknown |
| May 2020 | FUEL/PROPULSION SYSTEM | I AM NOT ABLE TO FILL UP GAS TANK TO FULL CAPACITY IN MY 2019 RAV4 HYBRID. THE GAS GAUGE SHOWS FUEL AT 75% CAPACITY AFTER FILL UP. THIS DRASTICALLY REDUCES DRIVING RANGE OF VEHICLE. | Crash: No Fire: No | Unknown |
| Apr 2020 | POWER TRAIN | ADVENTURE TRIM OF 2019 TOYOTA RAV4 MAKES AN ABNORMAL GROANING/BUZZING SOUND WHEN ACCELERATING. SOUND OCCURS BETWEEN 20-30 MPH WHEN AWD SYSTEM DISCONNECTS REAR WHEELS. A VIDEO RECORDING HAS CAPTURED THIS SOUNDS ON TWO SEPARATE OCCASIONS. | Crash: No Fire: No | 7,900 |
| Apr 2020 | UNKNOWN OR OTHER | THE CAR LURCHED AND TILTED FOR NO REASON WHEN DRIVEN, ON BOTH THE HIGHWAY AND LOCAL ROADS. NO DASHBOARD INDICATION OF ANY PROBLEM. DEALER SERVICE DEPARTMENT SAYS UNABLE TO DUPLICATE THE PROBLEM. | Crash: No Fire: No | 6,500 |
| Apr 2020 | FUEL/PROPULSION SYSTEM | TOYOTA CLAIM THAT MY 2019 TOYOTA RAV4 FUEL TANK IS 14.5 GALLON AND AVERAGE MILES PER GALLON IS 40 (40 X 14.5 = 580 MILES FOR ONE TANK). BUT I NEVER FUEL UP TO THAT LEVEL AT ALL. THE MAX I CAN FUEL UP IS 10 GALLONS. (40 X 10 = 400 MILES MAX). SO IT IS LOSS 180 MILES HERE SOMEHOW. IF THIS IS THE CASE TOYOTA SHOULD ADVERTISE THEIR VEHICLE WITH 10 GALLONS TANK FOR ALL OF THEIR FUTURE RAV4 SUV. OR THEY SHOULD FIX THE FUEL TANK ISSUE HERE. PLEASE HELP. THIS IS SOMETHING WRONG FROM A BRAND NAME AS A RELIABLE TOYOTA. I NOTICE THIS ISSUE RIGHT AFTER I BOUGHT MY CAR IN MAY 2019. I BROUGHT BACK TO THE PIERCEY TOYOTA DEALER AND COMPLAIN, BUT THEY KEEP SAYING THIS IS NORMAL FOR HYBRID CAR. THIS IS NOT MAKING SENSE AT ALL. | Crash: No Fire: No | 500 |
| Apr 2020 | FUEL/PROPULSION SYSTEM | FUEL TANK CAN'T BE FILLED TO THE FULL CAPACITY. EVEN WITH CONTINUED ATTEMPTS TO FURTHER FILL THE TANK, IT IS SHORT BY A COUPLE GALLONS. JUST A FEW WEEKS AFTER PURCHASING THE VEHICLE, THE ISSUED WAS RAISED (NOW OVER 6 MONTHS AGO) TO BOTH THE LOCAL NJ DEALER AS WELL AS TOYOTA MOTOR SALES HEADQUARTERS. STILL NO RESOLUTION. | Crash: No Fire: No | Unknown |
| Apr 2020 | FUEL/PROPULSION SYSTEM | THE GAS TANK DOES NOT ACCEPT ENOUGH GASOLINE TO FILL THE TANK. UPON FUELING, THE DISPENSER CLICKS TO STOP WHEN ONLY 9-10 GALLONS ARE IN THE TANK. THE STATED FUEL TANK CAPACITY IS 14.5 GALLONS, THUS THE TANK CAN ONLY BE FILLED TO LESS THAN 70% CAPACITY. THE PROBLEM SEEMS TO BE WORSE IN COLD WEATHER CONDITIONS. | Crash: No Fire: No | 2,000 |
| Mar 2020 | UNKNOWN OR OTHER | SINCE I PURCHASED THIS VEHICLE 2/16/2019 ME AND MY HUSBAND BEEN SMELLING FREON OR ANTIFREEZE. THIS HAS BEEN REPORTED TO SERVICING EVERY TIME THE VEHICLE GET SERVICED BUT WITH LITTLE OR NO ASSISTANCE. | Crash: No Fire: No | 100 |
| Mar 2020 | FUEL/PROPULSION SYSTEM | IMPOSSIBLE TO FILL GAS TANK TO CAPACITY. WHEN TANK REPORTED AS UNDER 1/4 CAN ONLY ADD 7-8 GALLONS. WILL ONLY FILL TO 7/8 OF A TANK PER THE GAUGE. ONLY WAY TO FILL TANK FULL IS TO TOP IT OFF. OCCURS AT EVERY FILL UP. WE REPORTED THIS TO BOTH TOYOTA AND THE DEALER. WE BROUGHT THE CAR IN FOR SERVICE REGARDING THIS ISSUE MORE THAN ONCE. THEY ACKNOWLEDGED THE ISSUE BUT HAVE DONE NOTHING TO FIX IT. RUNNING OUT OF FUEL MAY RESULT IN AN ACCIDENT OR LEAVE DRIVERS STRANDED ON THE SIDE OF A BUSY OR DESERTED ROAD CREATING A SAFETY HAZARD. RUNNING OUT OF FUEL MAY DAMAGE THE VEHICLES, INCLUDING THEIR FUEL SYSTEM COMPONENTS. THE OWNER'S MANUAL WARNS THAT IF THE SUBJECT VEHICLES RUN OUT OF FUEL OR THE FUEL IS TOO LOW, THE HYBRID SYSTEM MAY NOT BE ABLE TO START. THE FUEL TANK DEFECT CREATES ENVIRONMENTAL AND SAFETY HAZARDS BY CAUSING DRIVERS TO 'TOP OFF' (RESTART A FUEL PUMP AFTER IT HAS AUTOMATICALLY SHUT OFF) THE FUEL TANK TO TRY AND ACHIEVE A COMPLETE FILL-UP. TOPPING OFF CAUSES HAZARDOUS GAS SPILLS CREATING A DANGER TO THE DRIVER, THE ENVIRONMENT AND THE VEHICLE. AS A RESULT, THE FUEL TANK DEFECT INCREASES THE ENVIRONMENTAL IMPACT OF THESE HYBRID VEHICLES BY INCREASING THE NUMBER OF TRIPS CONSUMERS MUST MAKE TO REFUEL AND CAUSING ENVIRONMENTAL HARM RELATED TO FUEL EVAPORATION AND SPILLAGE (CAUSING BOTH GROUNDWATER CONTAMINATION AND EMISSION OF GASOLINE VAPOR). | Crash: No Fire: No | Unknown |
| Mar 2020 | FUEL/PROPULSION SYSTEM | THE INFO SHOW THIS CAR HAVE 14.5 GAL, BUT NO MATTER HOW I REFILL THE GAS, EVERYTIME IT ONLY RAN UP TO AROUND 10 GAL CAN'T BE GO MORE FOR THAT. | Crash: No Fire: No | Unknown |
| Mar 2020 | SERVICE BRAKES,FUEL/PROPULSION SYSTEM | FUELING: GAS PUMP SHUT OFF WHEN TANK IS ABOUT HAVE FULL. TO COMPLETE FUELING I HAVE TO PULL GAS HOSE OUT OF TANK AND PLACE NOZZEL WHERE I CAN SEE GAS BEING DEPOSED INTO TANK TO COMPLETE FILL. I HAVE HAD GAS SPRAY BACK ON ME. TAKES 3 TIMES AS LONG TO FILL. | Crash: No Fire: No | 275 |
| Mar 2020 | FUEL/PROPULSION SYSTEM | OUR NEW IN SEPTEMBER 2019 TOYOTA RAV 4 HYBRID HAS THE FUEL PROBLEM THAT IT APPEARS THOUSANDS OF OTHERS DO. IT HAS A 14.5 GALLON TANK, BUT THE SYSTEM WON'T ALLOW YOU TO FILL THE TANK. AT EVERY GAS STATION, THE PUMP IS INITIALLY SHUT OFF WITH MANY GALLONS LEFT TO GO TO FILL THE TANK. THIS LEADS TO A SITUATION WHERE YOU HAVE TRICKLE FILL TO GET IT CLOSE TO FULL. TRICKLE A LITTLE IN, THE VAPOR SYSTEM SHUTS IT OFF---AND DO THAT AGAIN AND AGAIN AND AGAIN UNTIL YOU FEEL YOU ARE CLOSE TO FULL. IT'S EASY TO OVERFILL AND EASY TO SPILL GAS ONTO THE GROUND WHILE DOING SO . I HAVE RETURNED TO MY TOYOTA DEALER TWICE AND COMPLAINED ABOUT THE FUEL PROBLEM. THEY ASSURED ME TOYOTA WAS WORKING TO SOLVE THE PROBLEM. APPARENTLY TOYOTA HAS KNOWN ABOUT THIS PROBLEM SINCE MAY OF 2019, HOWEVER, TOYOTA CONTINUES TO SELL THIS VEHICLE WITH A KNOWN DEFECT. I WAS NOT ADVISED OF THIS KNOWN DEFECT WHEN I PURCHASED THE CAR. | Crash: No Fire: No | Unknown |
| Mar 2020 | FUEL/PROPULSION SYSTEM | FUEL TANK CAN NOT BE FILLED TO CAPACITY - WILL ONLY ACCEPT UP TO 10 GALLONS WHEN CAPACITY IS OVER 14 GALLONS. | Crash: No Fire: No | 2,100 |