Complaint volume
864 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2019 Toyota RAV4 Complaints
864 consumer-submitted complaints on record for the 2019 Toyota RAV4, grouped by component category.
864 Total complaints
25 Crash reports
2 Fire reports
16 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are fuel/propulsion system, engine, unknown or other. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 25 crash reports, 2 fire reports, 16 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 307 complaints, with an average reported failure mileage of 12,567 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to fuel/propulsion system, engine, unknown or other?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2019 Toyota RAV4?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2019 Toyota RAV4
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2019 Toyota RAV4 complaints?
25 Crash
2 Fire
16 Injury
0 Fatality
22 Towed
11 Medical attention
What are the most common 2019 Toyota RAV4 complaint categories?
FUEL/PROPULSION SYSTEM 213
ENGINE 134
UNKNOWN OR OTHER 92
POWER TRAIN 46
STRUCTURE 45
ELECTRICAL SYSTEM 26
UNKNOWN OR OTHER,ENGINE 15
SERVICE BRAKES 13
VISIBILITY/WIPER 12
AIR BAGS 10
864 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Jan 2021 | FUEL/PROPULSION SYSTEM | RECEIVED NOTICE FROM TOYOTA IN OCTOBER REGARDING DEFECT IN LOW PRESSURE FUEL PUMP. HAVE NOT RECEIVED ANY INFORMATION SINCE. | Crash: No Fire: No | Unknown |
| Jan 2021 | UNKNOWN OR OTHER,ENGINE | SOME TIMES AT TAKE OFF ENGINE SHUDDERS AS IF TO DIE. AT TIMES WHEN STOPPED WITH CAR IN GEAR AND WINDOW DOWN CAN SMELL ANTIFREEZE. MY WINDOW IS HARDLY EVER DOWN. SOMETIMES EXITING THE CAR I CAN SMELL IT FAINTLY. | Crash: No Fire: No | Unknown |
| Jan 2021 | STEERING,WHEELS,UNKNOWN OR OTHER | MAKE A STRETCH NOISE WHEN I MAKE TURN SHARP ,AND STEERING BECOME STIFF | Crash: No Fire: No | Unknown |
| Jan 2021 | UNKNOWN OR OTHER | COMPLAINT NUMBER 11282036, WHERE IS IT ON THE WEBSITE? THIS WAS MY COMPLAINT CONTACT ME TO LET ME KNOW, WHY IT IS NOT ON THE WEBSITE | Crash: No Fire: No | Unknown |
| Jan 2021 | FUEL/PROPULSION SYSTEM | FUEL TANK WILL NOT FILL COMPLETELY. WHEN FUELING, THE PUMP CONSISTENTLY SHUTS OFF BEFORE TANK INDICATOR REACHES "FULL". TOYOTA IS AWARE OF THIS ISSUE BUT REFUSES TO FIX MY VEHICLE DESPITE THE CUSTOMER SUPPORT PROGRAM NOTIFICATION WHICH IS CURRENTLY OCCURRING. I VISITED MY DEALER WHO WAS ABLE TO FILL THE TANK BY REPEATEDLY ADDING SMALL AMOUNTS OF GASOLINE EACH TIME THE FUEL PUMP SHUT OFF. NEW JERSEY, WHERE I RESIDE, DOES NOT ALLOW FOR SELF-SERVICE FILLING AND IT IS NOT PRACTICAL, NOR SAFE, TO FILL THE VEHICLE IN THIS MANNER. TOYOTA ACKNOWLEDGES THAT THERE IS AN ISSUE WITH THE SHAPE OF THE FUEL TANK AND/OR THE FUEL SENDER GAUGE. GIVEN TOYOTA'S UNWILLINGNESS TO ADDRESS THIS KNOWN ISSUE, AND THE HAZARDOUS SITUATION CREATED BY REPEATEDLY RESTARTING THE FUEL PUMP AFTER EACH SHUT-OFF IN ORDER TO REACH "FULL" ON THE TANK, TOYOTA SHOULD BE MANDATED TO INITIATE A RECALL OF ALL AFFECTED VEHICLES, WHERE "AFFECTED" INCLUDES ALL VEHICLES THAT FAIL TO FILL THE TANK AFTER THE INITIAL SHUT-OFF OF THE FUEL PUMP. | Crash: No Fire: No | 300 |
| Jan 2021 | FUEL/PROPULSION SYSTEM | TWO MONTHS AGO I RECEIVED A RECALL PAPER. IN PURSUIT OF THIS, I TALKED TO SHORE TOYOTA THAT THE ENGINE RECALL PAPER HAS ARRIVED IN MY CAR AND I HAVE TO WORK FOR IT, BUT NOTHING HAS HAPPENED TILL NOW AND EVEN TODAY IT IS 1/5/21 THE PAPER HAS COME IN ITS FOR THAT, BUT IT IS NOT KNOWN WHEN THE WORK WILL BE DONE. I OFTEN CALL SHORE TOYOTA BUT THEY DON'T ANSWER THE SAME. | Crash: No Fire: No | Unknown |
| Jan 2021 | POWER TRAIN,ELECTRICAL SYSTEM,SERVICE BRAKES | BATTERY GOES DEAD AND REQUIRES A JUMP START AT LEAST TWICE A WEEK.ENERGENCY BRAKE DOES NOT ALWAYS RELEASE FIRST TIME.TRANSMISSION CLUNKS AND GRINDS WHEN SHIFTING.HAS BEEN TO TWO DIFFERENT TOYOTA DEALERS WHO TELL ME EVERYTHING IS FINE AND I DON'T DRIVE IT ENOUGH.BOUGHT IT NEW IN 2019 AND IT NOW HAS 2901 MILES ON IT. | Crash: No Fire: No | Unknown |
| Dec 2020 | STRUCTURE,UNKNOWN OR OTHER | ROOF RACK IS LEAKING ON BOTH SIDES OF MY RAV4. I CAN'T GET ANY ASSISTANCE WITH GETTING IT FIXED. IT'S A 2019 WITH 58,000 ON IT. I HAVE SEEN SEVERAL POST WITH THE SAME ISSUE. | Crash: No Fire: No | 57,650 |
| Dec 2020 | POWER TRAIN,FORWARD COLLISION AVOIDANCE | CRUISE CONTROL AND OTHER SAFETY ISSUES RANDOMLY GO OFF LINE. WHEN DRIVING CRUISE CONTROL TURN OFF, AS DO THE ELECTRONICS. FURTHER, THE AUTOMATIC BRIGHT LIGHTS ARE RANDOM TO THE POINT I HAVE TO DISABLE THE SYSTEM. I HAVE PICS AND VIDEO, CANNOT CHANGE FORMAT, DON'T KNOW HOW. | Crash: No Fire: No | 25,000 |
| Dec 2020 | WHEELS | DEALERSHIPS THAT I HAVE CUPPING WITH MY TIRES AND A 27,000 MI SAID THAT THE TIRES WERE NO GOOD AND SHOULD BE REPLACED DOES A 50,000 MI TIRE AND IT HAS SPOTS THAT ARE LESS THAN 3/32 IN TREAD WEAR I WOULDN'T EVEN HAVE CHECKED THEM AT HALF THE TREAD LIFE OR HAVE THE SERVICE LIFE ON A TIRE THE MANUFACTURER KNOWS THESE TIRES AREN'T GOOD AND WON'T REPLACE THEM THE TOYOTA WILL NOT REPLACE THEM AND PEOPLE SHOULD KNOW THAT THESE TIRES ARE FAILING AFTER 25,000 MILES | Crash: No Fire: No | 23,000 |
| Dec 2020 | STEERING,SUSPENSION,WHEELS | THE TIRES SLEEPS TO THE FRONT WHEN YOU TRY STEERING TO THE SIDES ETHER RIGHT OR LEFT AND THE TIRES MAKE HORRIBLE NOICE AND THE SLIP TO THE FRONT AND IF YOU DON'T BRAKE WHEN THE CAR SLIP TO THE FRONT YOU CAN HIT THE VEHICLE INFRONT OF YOU, LOOKS LIKE THEY MAKE THE STEERING ANGLE TO WIDE OR THE TIRES TURN TOO MUCH THAT INSTEAD OF MAKING A TURN THEY SLEEP TO THE FRONT AND THATS TOO DANGEROUS BECAUSE IT CAN CAUSE AN ACCIDENT | Crash: No Fire: No | 250 |
| Dec 2020 | SUSPENSION,UNKNOWN OR OTHER | CAR/SUSPENSION SQUEAKS OVER ANY BUMPS, DOWN HILLS, ETC. IT HAPPENS WHEN IN MOTION, AND HAS BEEN HAPPENING SINCE PURCHASED OFF THE LOT. I KNOW 2 OTHER RAV4 OWNERS THAT HAVE THE EXACT SAME NOISE AND ISSUE OCCURRING. | Crash: No Fire: No | Unknown |
| Dec 2020 | FUEL/PROPULSION SYSTEM | RECALL FIX NOT AVAILABLE UNTIL LATE JANUARY POSSIBLY FEB. UNTIL THEN DRIVING WITH A POSSIBLE FUEL TANK FAILURE. | Crash: No Fire: No | Unknown |
| Dec 2020 | ENGINE | MY 2019 RAV4 ADVENTURE HAS A STRONG COOLANT SMELL, I FILLED THE RESERVOIR AND IN A FEW MONTHS GOT LOW LEVEL AGAIN, THE SMELL IS ONLY WITH THE ENGINE RUNNING, I DON'T SEE ANY LEAKS. IT'S ALSO MAKE A STRANGE NOISE IN LOW RPM, BETWEEN 1000 AND 2000 RPM | Crash: No Fire: No | 8,000 |
| Dec 2020 | UNKNOWN OR OTHER | HI I LEASED THIS CAR 1 YEAR AGO AND THE RECALL SCARY ME SO MUCH I HAVE KIDS AND I AM WORRIED CAN I USE A LEMON LAW TO GET OUT OF THIS LEASE AND GET ANOTHER ONE PLS HELP THANK YOU | Crash: No Fire: No | Unknown |
| Dec 2020 | SUSPENSION,SERVICE BRAKES | SUSPENSION KNOCKING NOISES: OCCUR AT SLOW SPEEDS OVER IRREGULAR PAVEMENT PARTICULARLY DURING VEHICLE ROLLING, PITCHING AND HEAVING. EMANATE FROM THE VICINITY UNDER AND IN FRONT OF THE DRIVER SEAT AND ARE READILY DISCERNABLE BY BOTH DRIVER AND PASSENGERS. BRAKE CLICKING NOISES: OCCUR WHENEVER APPLYING LIGHT BRAKE PRESSURE. CUSTOMER HAS REPLICATED BRAKE CLICKING WHILE TEST DRIVING IDENTICAL RAV4 HYBRIDS. | Crash: No Fire: No | 19,000 |
| Dec 2020 | POWER TRAIN | THERE IS A LARGE CHUNK AND GRIND NOISE COMING FROM THE FRONT END WHEN GOING INTO 4TH GEAR. BOTH UP SHIFTING AND DOWN SHIFTING. TOOK THE ISSUE TO TOYOTA, THEY SAID THEY WERE WAITING FOR MORE PEOPLE TO REPORT HE ISSUE BEFORE FIXING THE ISSUE. | Crash: No Fire: No | 10,000 |
| Dec 2020 | UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM | VEHICLE IS EQUIPPED WITH A LOW PRESSURE FUEL PUMP WHICH MAY STOP OPERATING. IF THE VEHICLE STALL OCCURS WHILE DRIVING, THIS COULD INCREASE THE RISK OF CRASH | Crash: No Fire: No | Unknown |
| Dec 2020 | STEERING,ELECTRICAL SYSTEM,ENGINE | MY BOUGHT MY VEHICLE BRAND NEW ON DECEMBER 10, 2019. ON OCTOBER 29, 2020 THE BATTERY STOPPED WORKING WITH ONLY 10K MILES. I CALLED TOYOTA AND TOLD THEM MY BATTERY NEEDED TO BE REPLACED. TOYOTA TOLD ME TO JUMP START THE CAR AND DRIVE THERE TO REPLACE THE BATTERY. I ADVISED MY CAR WAS STUCK IN THE GARAGE AND WE WOULD NEED SOMEONE TO TOW THE CAR. WHEN THE 'TOW' ARRIVED IT WAS ONLY A MAINTENANCE WORKER THAT JUMP STARTED THE VEHICLE AND SAID I WOULD NEED TO DRIVE IT MYSELF THERE. THE WORKER ADVISED ME OF THE DEFECTIVE BATTERIES FOR RAV4 AND OTHER MODELS. ONCE MY CAR WAS TURNED ON AND OUT OF THE GARAGE, I WAS PULLING OUT OF MY DRIVEWAY WHEN MY POWER STEERING LOCK WARNING SIGNAL FLASHED. I CALLED AND EXPLAINED I WAS AN HOUR FROM THE DEALERSHIP AND NEEDED MY CAR TOWED TO THEM AND THE WARRANTY I PAID FOR SHOULD COVER IT. SUBSEQUENT TO GETTING MY VEHICLE BACK, I RECEIVED PAPERWORK IN THE MAIL WITH A RECALL NOTICE ON 12/9/2020 EXPLAINING THE POSSIBILITY OF MY VEHICLE STALLING WHILE DRIVING, WHICH COULD INCREASE THE RISK OF A CRASH. I PULLED OUT MY PAPERWORK FROM THE TECH AND ON THE BOTTOM NOTES I NOTICED THE TECH WROTE 'INTERIM STATUS' EXPLAINING THAT I WAS ADVISED THERE IS CURRENTLY AN INTERIM RECALL NOTICE FOR THE VEHICLE, BUT CURRENTLY NO REMEDY. THIS INFORMATION WAS NEVER EXPLAINED OR GIVEN TO ME UNTIL THE RECALL NOTICE VIA MAIL ON 12/9/2020 EVEN THOUGH THE RECALL WAS DEFECT INFO REPORT WAS ISSUED ON MAY 20TH. | Crash: No Fire: No | Unknown |
| Dec 2020 | VEHICLE SPEED CONTROL | TL* THE CONTACT OWNS A 2019 TOYOTA RAV-4. THE CONTACT STATED THAT WHILE HIS WIFE WAS DRIVING AT 10 MPH THE VEHICLE HESITATED, FAILED TO ACCELERATE AND CRASHED INTO A 2008 KIA SPORTAGE. THE DRIVER WAS ABLE TO DRIVE AWAY FROM THE SCENE. THERE WERE NO REPORTED INJURIES. A POLICE REPORT WAS FILED. THE CONTACT CALLED EASTERN SHORE TOYOTA (29732 FREDERICK BLVD, DAPHNE, AL 36526 (251) 250-0161) BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED WHO REFERRED THE CONTACT TO LOCAL DEALER TO OBTAIN A LOANER VEHICLE. THE FAILURE MILEAGE WAS 4,500. THE CONTACT RECEIVED A NOTICE OF NHTSA CAMPAIGN NUMBER: 20V682000 (FUEL SYSTEM, GASOLINE). VIN TOOL CONFIRMS PARTS NOT AVAILABLE. | Crash: Yes Fire: No | 4,500 |
| Dec 2020 | FUEL SYSTEM, GASOLINE | TL* THE CONTACT OWNS A 2019 TOYOTA RAV4. THE CONTACT INITIALLY RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V682000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT SPOKE WITH SERRA TOYOTA OF DECATUR (309 BELTLINE PL SW, DECATUR, AL 35601, (256) 340-0330) AND IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT RECEIVED A LETTER FROM THE MANUFACTURER THAT STATED THAT HE COULD PAY OUT POCKET TO REPAIR THE VEHICLE AND RECEIVE A REIMBURSEMENT WHEN THE PART BECAME AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. | Crash: No Fire: No | Unknown |
| Nov 2020 | ENGINE,FUEL/PROPULSION SYSTEM | THERE HAS BEEN A SAFETY RECALL ON THIS CAR FOR OVER A MONTH NOW WITH NO REMEDY. IF THIS PROBLEM COULD CAUSE THE CAR TO STALL AND CAUSE A HIGHER CHANCE OF A CRASH, WHY IS IT TAKING SO LONG TO FIX? IT IS UNSAFE! | Crash: No Fire: No | Unknown |
| Nov 2020 | SERVICE BRAKES | 2019 TOYOTA RAV 4 HYBRID. CONSUMER WRITES IN REGARDS TO EMERGENCY BRAKE SWITCH. *LD THE CONSUMER STATED THE EMERGENCY BRAKE SWITCH WAS POORLY PLACED. THE CONSUMER STATED IT WAS PLACED TOO CLOSE TO THE GEAR SHIFT AND THE INSET STORAGE AREA. THE CONSUMER ACCIDENTALLY ACTIVATED THE EMERGENCY BRAKE WHIE DRIVING 65 MPH. DUE TO THIS, THE CONSUMER BURNED THE RUBBER OFF THE TIRES AND HAD TO PURCHASE NEW ONES. *JS | Crash: No Fire: No | Unknown |
| Nov 2020 | FUEL SYSTEM, GASOLINE | TL* THE CONTACT OWNS A 2019 TOYOTA RAV4. THE CONTACT STATED THAT WHILE HER DAUGHTER WAS AT A STOP LIGHT, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT THEN TOOK THE VEHICLE TO OAK LAWN TOYOTA (4320 95TH ST, OAK LAWN, IL 60453) WHERE THE CONTACT WAS INFORMED THAT THE MECHANIC FOUND NO ISSUES WITH THE VEHICLE. THE CONTACT THEN RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V682000 (FUEL SYSTEM, GASOLINE) WHICH SHE LINKED TO THE FAILURE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. | Crash: No Fire: No | Unknown |
| Nov 2020 | SUSPENSION,STRUCTURE,UNKNOWN OR OTHER | EL VEHCULO HACE UN RUIDO EN AMBOS LADOS DE LAS PUERTAS DEL CONDUCTOR Y PASAJERO, ENTRE LAS PUERTAS, DASH Y GUARDALODOS. EL RUIDO ES COMO UN RESTRILLAR CUANDO EL VEHCULO CAE EN UN HOYO, TOMA UN BADN O HACE FRICCIN AL FRENAR. | Crash: No Fire: No | 3,000 |