Complaint volume
864 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2019 Toyota RAV4 Complaints
864 consumer-submitted complaints on record for the 2019 Toyota RAV4, grouped by component category.
864 Total complaints
25 Crash reports
2 Fire reports
16 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are fuel/propulsion system, engine, unknown or other. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 25 crash reports, 2 fire reports, 16 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 307 complaints, with an average reported failure mileage of 12,567 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to fuel/propulsion system, engine, unknown or other?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2019 Toyota RAV4?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2019 Toyota RAV4
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2019 Toyota RAV4 complaints?
25 Crash
2 Fire
16 Injury
0 Fatality
22 Towed
11 Medical attention
What are the most common 2019 Toyota RAV4 complaint categories?
FUEL/PROPULSION SYSTEM 213
ENGINE 134
UNKNOWN OR OTHER 92
POWER TRAIN 46
STRUCTURE 45
ELECTRICAL SYSTEM 26
UNKNOWN OR OTHER,ENGINE 15
SERVICE BRAKES 13
VISIBILITY/WIPER 12
AIR BAGS 10
864 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Mar 2021 | FUEL/PROPULSION SYSTEM | STILL WAITING FOR TOYOTA TO REMEDY A RECALL ISSUED OCT 28 2020. THEY SAY THERE IS NO FIX YET. THIS HAS BEEN TOO LONG TO DRIVE WITH THE RISK OF MY VEHICLE STALLING AND POTENTIALLY CAUSING AN ACCIDENT. | Crash: No Fire: No | 21,000 |
| Mar 2021 | STEERING,FUEL/PROPULSION SYSTEM | I RECEIVED A RECALL NOTICE MONTHS AGO AND THE RECALL HAS YET TO BE SATISFIED ALL THE WHILE MY TODDLER GRANDCHILD IS IN THIS VEHICLE REGULARLY. MY BIGGEST ISSUE IS THE SAFETY OF A VEHICLE THAT MAY STILL AT HWY SPEEDS AND RESULT IN A CRASH | Crash: No Fire: No | Unknown |
| Mar 2021 | VISIBILITY/WIPER | DRIVING AT INTERSTATE SPEED WHEN SMALL GRAVEL BREAKS A SILVER DOLLAR SIZE STAR SHAPED CRACK IN WINDSHIELD ON PASSENGER SIDE. APPROXIMATELY 10 MINUTES LATER ANOTHER OBJECT HIT PASSENGER SIDE WINDSHIELD AND CREATED ANOTHER STAR SLAPPED CRACK IN THE GLASS NEAR PASSENGER WIPER ARM. HAD WINDSHIELD REPLACED WITHIN 7 DAYS UPON RETURNING HOME. THE NEW WINDSHIELD WHICH IS A GENUINE TOYOTA WINDSHIELD IS NOW CHIPPED IN SEVERAL PLACES. EVERYTHING THAT HOTS THE WINDSHIELD EITHER CRACKS THE GLASS OR CREATES A SIGNIFICANT CHIP THAT INTERFERE WITH PROPER VISION. I FEEL THE GLASS IS DEFECTIVE. TOYOTA JUST SAID I WAS UNLUCKY. BUT A WINDSHIELD SHOULD AFFORD SOME SAFETY FROM ROAD DEBRIS, THAT TIPICALLY DOESN'T CRACK OR EVEN CHIP THE GLASS. IF A QUARTER SIZE ROCK OR LARGER OBJECT HITS THE RAV 4 WINDSHIELD THAT I'M DRIVING, I HAVE NO DOUBT THAT IT WILL BURST OUT. I HAVE BEEN DRIVING FOR 53 YEARS AND HAS ONE WINDSHIELD REPLACED PRIOR TO THIS ONE. THIS RAV4 CURRENTLY HAS APPROXIMATELY 38000 MILES ON THE ODOMETER. A SHATTERED WINDSHIELD IS A SIGNIFICANT RISK FACTOR IN ANY ACCIDENT. I DON'T KNOW WHAT WOULD HAPPEN IF THE WINDSHIELD SUPPLIED BY THE MANUFACTURER PROVED DEFECTIVE. | Crash: No Fire: No | 28,000 |
| Mar 2021 | FUEL SYSTEM, GASOLINE | TL* THE CONTACT OWNS A 2019 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V682000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED TOYOTA OF NEW ORLEANS (13150 I-10 SERVICE RD, NEW ORLEANS, LA 70128, (504) 208-9416) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER HAD NOT BEEN MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. | Crash: No Fire: No | Unknown |
| Feb 2021 | UNKNOWN OR OTHER | MY VEHICLE HAS AN OUTSTANDING RECALL FOR A WHILE NOW. I AM WAITING FOR THE ISSUE TO GET RESOLVE. I LIMITED MY DRIVING LOCALLY EXCEPT FOR MEDICAL APPOINTMENTS AND OUT OF TOWN EMERGENCY. I NEED TO KNOW WHAT IS NEXT. I JUST CAN'T KEEP RESTRICTING MYSELF OF FEAR OF VEHICLE MALFUNCTION. PLEASE ADVISE | Crash: No Fire: No | Unknown |
| Feb 2021 | ENGINE | VEHICLE SHAKES WHEN IDLING, SHAKING INCREASES OVERTIME. MECHANIC VERIFIED EGR MALFUNCTION ALONG WITH DIAGNOSTIC COINCIDING WITH PROBLEM. | Crash: No Fire: No | 64,511 |
| Feb 2021 | VISIBILITY | TL* THE CONTACT OWNS A 2019 TOYOTA RAV4. THE CONTACT STATED THE ROOF RACK ASSEMBLY WAS LEAKING WATER INTO THE VEHICLE. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER GREENTREE TOYOTA SERVICE CENTER (45 COMMERCE RD, BROOKFIELD, CT 06804, (203) 775-6221) WHERE IT WAS DIAGNOSED WITH NEEDING THE ROOF RACK ASSEMBLY TO BE REPLACED. THE VEHICLE HAD BEEN REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000.*DT THE CONSUMER STATED THE 2ND REPAIR WAS COMPLETED ON 3/11/21. | Crash: No Fire: No | 10,000 |
| Feb 2021 | SERVICE BRAKES,FUEL/PROPULSION SYSTEM | DIDNT FILL UP GAS TANK AND BRAKE PRESSURE IS LOW. ITS TAKE TOO MUCH SPACE TO STOP. | Crash: No Fire: No | Unknown |
| Feb 2021 | VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM | ABOUT TWO MONTHS AGO I PURCHASED MY FIRST VEHICLE EVER, IT WAS A USED CAR, AS A NEW CAR OWNER I WAS SUPER EXCITED FOR MY FIRST CAR,DRIVING OUT THE DEALERSHIP! BUT LATER ON FINDING OUT THAT THE CAR HAD SOME SORT OF RECALL ON IT ,NOT KNOWING WHAT THIS MEANT, I STARTED DOING MY OWN RESEARCH AND FOUND OUT THAT THIS WAS A SAFETY HAZARD FOR ME AND OTHERS ON THE ROAD! SAFETY RECALL 20TA02 | Crash: No Fire: No | 35,000 |
| Feb 2021 | POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE | TL* THE CONTACT OWNS A 2019 TOYOTA RAV4. THE CONTACT STATED WHILE DRIVING, THE VEHICLE INDEPENDENTLY ACCELERATED AND LUNGED FORWARD WHENEVER THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT ALSO STATED THAT THE VEHICLE DOORS WOULD LOCK RANDOMLY LEAVING HIM LOCKED INSIDE THE VEHICLE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO BROWNS TOYOTA OF GLEN BURNIE (7167 RITCHIE HWY, GLEN BURNIE, MD 21061) WHERE THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE CONTACT THEN TOOK THE VEHICLE TO KOONS ANNAPOLIS TOYOTA (1107 WEST ST, ANNAPOLIS, MD 21401) TO GET A SECOND DIAGNOSTIC TEST PERFORMED. THE CONTACT WAS INFORMED THAT THE ENGINE, THE DRIVER'S SEAT, TRANSMISSION, TCM, TRANSFER CLUTCH, AND THE BRAKES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 10,349. *JS | Crash: No Fire: No | 10,349 |
| Feb 2021 | SUSPENSION | HAD AN ALIGNMENT PERFORMED AT TIRE DISCOUNTERS. AFTERWARDS THEY INFORMED ME THAT THE VEHICLE FRONT RIGHT CAMBER WAS OUT OF SPECS. THEY ATTEMPTED TO BRING SPECS WITHIN OEM BUT UNABLE TO. REQUIRED TO PURCHASE CAMBER KIT FROM TOYOTA TO PERFORM NECESSARY ADJUSTMENTS. VEHICLE ONLY HAS 14,000 MILES. | Crash: No Fire: No | 14,627 |
| Feb 2021 | POWER TRAIN,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM | CAR LOST POWER TWICE, GOING UP A STEEP GRADE. 'HYBRID SYSTEM MALFUNCTION' WARNING CAME ON THE SCREEN, GAS PEDAL DID NOT WORK AT ALL. I WAS UNABLE TO GET TO A SAFE PLACE WITH CHILDREN IN THE CAR, BOTH TIMES ON THE INTERSTATE. DRIVING UP A STEEP MOUNTAIN, ABOUT 50F WEATHER. | Crash: No Fire: No | 59,000 |
| Feb 2021 | FUEL/PROPULSION SYSTEM | FUEL TANK DOES NOT FILL UP TO MAXIMUM AND LEAVES ABOUT 3-4 GALLONS SHORT. THIS HAS BEEN OCCURRING SINCE LATE 2019. I'VE BROUGHT THIS US TO THE DEALERSHIP SEVERAL TIMES, BUT NOTHING HAS BEEN DONE. | Crash: No Fire: No | Unknown |
| Feb 2021 | POWER TRAIN | ABNORMAL BUZZ OR GROAN NOISE COMING FROM THE FRONT TRANSFER CASE WHEN SLOWING OR ACCELERATING AROUND 15-20 MPH. TOYOTA TSB IDENTIFIES PROBLEM AS ELECTRO-MAGNETIC CLUTCH SHIFTING FROM 2WD TO 4WD ON CERTAIN MODELS. TOYOTA SAYS NOT A RECALL BUT WILL REPAIR WHICH REQUIRES OPENING THE TRANSFER CASE. BRAND NEW CAR AND TOYOTA SHOULD REPLACE ENTIRE TRANSFER CASE INSTEAD OF REPAIRING IT. DEALER ORDERED PARTS 3 WEEKS AGO AND STILL NOT DELIVERED. DEALER HAS NOT OFFERED LOANER CAR IN INTERIM. | Crash: No Fire: No | 15,000 |
| Feb 2021 | ENGINE | REGARDING COMPLAINT # 11390472 I HAVE NOT HAD A RESPONSE. PLEASE LET ME KNOW VIA R-MAIL; BJCOLLIER44@GMAIL.. THANK YOU. AS YET, THE ISSUE, HAS NOT BEEN RESOLVED. | Crash: No Fire: No | Unknown |
| Feb 2021 | FUEL/PROPULSION SYSTEM | FUEL TANK DOES NOT FILL UP ALL THE WAY. MISSING ABOUT 3 GALLONS. | Crash: No Fire: No | Unknown |
| Feb 2021 | UNKNOWN OR OTHER | THE CAR STALED AND I HEARD A WEIRD NOISE , LIKE A RIPPING SOUND, I INFORMED THE SERVICE DEPT PERSON WHEN I TOOK MY CAR FOR OIL CHANGE. | Crash: No Fire: No | 7,500 |
| Jan 2021 | ENGINE | I AM WONDERING EXACTLY WHEN THE TOYOTA DEALERSHIP WAS NOTIFIED OF THIS PROBLEM.. (IT INVOLVES, 20V-064. ALSO, 20V01200. I AM UNDER THE IMPRESSION THEY WERE NOTIFIED OF "LOW-PRESSURE FUEL PUMP .PRIOR TO 10/28/2020. IT'S HARD TO BELIEVE THE DEALERSHIP WAS NOTIFIED THE DAY AFTER WE PURCHASED THE VEHICLE... WE PURCHASED THIS VEHICLE OCTOBER 28TH, 2020. I TRULY THINK THE DEALERSHIP WAS AWARE OF THE PROBLEM BEFORE SELLING IT TO US ON THE 28TH. OF OCTOBER, 2020.. | Crash: No Fire: No | Unknown |
| Jan 2021 | ENGINE | SECOND TIME IN COLD WEATHER, LOSS OF POWER ON INTERSTATE ALMOST CAUSING ACCIDENT. ALL LIGHTS ON DASH FLASHING AND FLASHING THROUGH SEVERAL CODES. FULL TANK OF GAS BOTH TIMES, WITH HEAT IN GAS TANK. ENGINE RUMBLING AND RUNNING ON 2WD, VERY WEEK POWER BOTH TIMES. | Crash: No Fire: No | 96,000 |
| Jan 2021 | FUEL/PROPULSION SYSTEM | DEFECTIVE FUEL TANK DESIGN ONLY ALLOWS ABOUT 8-9 GALLONS RATHER THAN THE 14.5 GALLONS ITS DESIGNED TO HOLD. TOYOTA SENT A LETTER LAST YEAR THAT THEY ACKNOWLEDGE THE ISSUE BUT ITS NOT OFFICIALLY A RECALL. THEY SAID THEY WOULD ADDRESS IT BUT NO WORD FROM THEM YET. DEALERSHIP WANTS TO CHARGE ME TO LOOK AT IT. ITS AS IF THEY DON'T RECOGNIZE THE ISSUE. | Crash: No Fire: No | 200 |
| Jan 2021 | FUEL/PROPULSION SYSTEM | UNABLE TO FILL TANK TO PROPER AMOUNT STATED IN THE MANUAL. PUMP CLICKS OFF PRIOR TO THE TANK FILLING BUT IT SAYS IT IS FULL. MILEAGE TO EMPTY IS LESS THAN STATED WHEN PURCHASED. RAN OUT OF FUEL WHILE DRIVING! THIS IS A KNOWN ISSUE AND TOYOTA IS GIVING RUN AROUND TRYING TO GET IT FIXED. DEALERSHIP CLAIMS THEY CAN'T DUPLICATE IT. | Crash: No Fire: No | 20,000 |
| Jan 2021 | FUEL/PROPULSION SYSTEM | GAS TANK WILL NOT FILL UP IN THE HYBRID MODEL. IT STOPS AT AROUND 8 GALLONS, LEAVING ALMOST 1/4 TANK CAPACITY. THIS HAS BEEN THE SITUATION SINCE I BOUGHT THE CAR. THE DEALER IS AWARE AND VERIFIED THE ISSUE | Crash: No Fire: No | 7 |
| Jan 2021 | FUEL/PROPULSION SYSTEM | FUEL GUAGE DOES NOT WORK. IT SHOWS EMPTY WHEN THERE IS GAS IN THE TANK | Crash: No Fire: No | Unknown |
| Jan 2021 | FUEL/PROPULSION SYSTEM | ON DEC 14, 2020 I RECEIVED AN INTERIM NOTICE FROM TOYOTA CONCERNING MY 2019 RAV 4. I BOUGHT THE CAR NEW (LEFTOVER) ON MAY 29, 2020. WHEN I RECEIVED THE INTERIM RECALL I HAD HAD THE CAR FOR ALMOST SEVEN MONTHS WITH APPROXIMATELY 3500 MILES ON THE ODOMETER. SUBJECT OF RECALL: VEHICLE MAY STALL WHILE DRIVING. "THE VEHICLE MAY STOP OPERATING (STALL) AND THE DRIVER WOULD BE UNABLE TO RESTART IT". "IF A VEHICLE STALL OCCURS WHILE DRIVING, THIS COULD INCREASE THE RISK OF A CRASH". "WE WILL NOTIFY YOU AGAIN WHEN THE REMEDY IS AVAILABLE".I HAVE DONE EXTENSIVE RESEARCH SINCE IT INVOLVES MY SAFETY AS THE DRIVER. AS STATED THERE IS NO REMEDY. THE 'LIST' AT TOYOTA WAS STARTED IN JAN OF 2020 FOR AFFECTED MODELS. MY CAR WAS ADDED TO THE LIST IN OCT WHICH MEANS I DROVE FOR TWO MONTHS BEFORE BEING NOTIFIED OF A VERY SERIOUS RECALL. THE REPAIR PLAN IS DIVIDED INTO PHASES. MY RAV 4 WAS PHASE 10 (!!) BUT HAS BEEN MOVED TO PHASE 11. THE TARGET DATE FOR REPAIR IS LATE MARCH BUT SINCE THERE IS NO FIX FOR THE PROBLEM I DOUBT THIS DATE IS FEASIBLE. AFTER A LOT OF BACK AND FORTH WITH TOYOTA VIA THE DEALERSHIP AND MY INSISTENCE THAT THE CAR IS A DANGER TO DRIVE, ESPECIALLY ON HIGHWAYS, I LEFT MY CAR AT THE DEALERSHIP AND RECEIVED A LOANER. I AM A 70 YEAR OLD WIDOW AND SPENDING $36,000 FOR A CAR WAS A VERY BIG DECISION. I AM STILL MAKING MONTHLY PAYMENTS ON A VEHICLE SITTING AT THE DEALERSHIP INDEFINITELY.I HAVE SPOKEN WITH TOYOTA REPRESENTATIVES ABOUT REPURCHASING THE CAR FOR THE PURCHASE PRICE BUT APPARENTLY THEY RARELY DO THIS. THE FACT THERE IS NO REPLACEMENT PART LEADS ME TO CONCLUDE TOYOTA IS RECKLESS AND UNCARING ABOUT THE LIVES OF ITS BUYERS. I HAVE DEALT WITH MANY RECALLS IN MY LIFETIME BUT NOTHING AS FRIGHTENING AS THIS. I FEEL STRONGLY TOYOTA HAS A RESPONSIBILITY TO THE CONSUMER TO OFFER A MONETARY (REPURCHASE PRICE) SOLUTION TO THE INTERIM RECALL . (I DON'T KNOW HOW TO UPLOAD) | Crash: No Fire: No | Unknown |
| Jan 2021 | FUEL SYSTEM, DIESEL,VEHICLE SPEED CONTROL | TL* THE CONTACT OWNS A 2019 TOYOTA RAV4. THE CONTACT STATED THAT WHILE IDLING AT 35 MPH, THE VEHICLE ACCELERATED FORWARD WITHOUT WARNING. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V682000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO VENICE TOYOTA (900 US-41 BYP, VENICE, FL 34285; (941) 484-9000) WHERE IT WAS CONFIRMED THE VEHICLE WAS WORKING AS DESIGNED AND THAT THE PART WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 1,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. | Crash: No Fire: No | 1,000 |