Complaint volume
587 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2019 Tesla Model 3 Complaints
587 consumer-submitted complaints on record for the 2019 Tesla Model 3, grouped by component category.
587 Total complaints
58 Crash reports
5 Fire reports
19 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are forward collision avoidance, suspension, unknown or other. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 58 crash reports, 5 fire reports, 19 injury reports, and 3 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 134 complaints, with an average reported failure mileage of 21,753 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to forward collision avoidance, suspension, unknown or other?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2019 Tesla Model 3?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2019 Tesla Model 3
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2019 Tesla Model 3 complaints?
58 Crash
5 Fire
19 Injury
3 Fatality
47 Towed
15 Medical attention
What are the most common 2019 Tesla Model 3 complaint categories?
FORWARD COLLISION AVOIDANCE 63
SUSPENSION 53
UNKNOWN OR OTHER 35
FORWARD COLLISION AVOIDANCE,LANE DEPARTURE 26
LANE DEPARTURE 26
ELECTRICAL SYSTEM 24
AIR BAGS 20
VEHICLE SPEED CONTROL 18
STEERING 17
VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE 17
587 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Nov 2020 | SUSPENSION | TONIGHT MY TESLA 3 WITH 9500 MILES WAS NOTED BY THE DRIVER IN THE CAR NEXT TO MINE TO BE RIDING ON A TIRE THAT WAS SPARKING. STOPPING THE CAR I FOUND THE RADIAL MICHELIN TIRE WAS RIDING ON THE INNER MEDIAL RADIAL AS THE RUBBER WAS TOTALLY GONE. FURTHER INSPECTION FOUND BOTH REAR TIRES TO BE SIMILARLY MARKED BY HAVING NO TREAD. THIS IS A 4 SHELL DRIVE CAR IN WHICH THERE IS A MAJOR PROBLEM WITH THE SUSPENSION OR MOTORS FOR THE REAR WHEELS. I HAVE NEVER HAD A CAR WITH THIS TYPE OF PROBLEM. I SUSPECT THEY CUT CORNERS T SOME MAJOR STEP OR THIS IS A MOTHER TYPE OF DESIGN FLAW. THE FRONT TIRES APPEAR TO HAVE MINIMAL WEAR. WHICH IS WHAT ONE WOULD EXPECT FOR A CAR THAT IS ONE YEAR OLD. LUCKY WE DID NOT HAVE A BLOW OUT | Crash: No Fire: No | 9,300 |
| Nov 2020 | SERVICE BRAKES | I, DEPUTY A. SABRSULA #5090 WITH TRAVIS COUNTY SHERIFF'S OFFICE HIGHWAY ENFORCEMENT UNIT RESPONDED TO A COLLISION ON LAGUNA CLIFF RD. A FEMALE BACKED OUT OF HER DRIVEWAY, AND UPON PLACING HER VEHICLE IN "DRIVE" MODE, THE TESLA "TOOK OFF OUT OF NO WHERE" AND CAUSED THE VEHICLE TO DRIVE THROUGH A NEIGHBORS FRONT GATE/FENCE CLUSTER AND THROUGH THEIR YARD. THE VEHICLE THEN WENT THROUGH ANOTHER SECTION OF FENCE AND CAME TO A FINAL STOP IN THE MIDDLE OF A FIELD. I NOTED THERE WAS ZERO EVIDENCE OF ANY TYPE OF BRAKES BEING APPLIED (SKID MARKS, GRASS RUTS, ETC). THE FEMALE STATED SHE ATTEMPTED NUMEROUS TIMES TO APPLY THE BRAKE BUT THE VEHICLE CONTINUED FORWARD. I ATTEMPTED TO LOAD MY PHOTOS FROM THE CRASH BUT THE FILES ARE TOO LARGE. | Crash: Yes Fire: No Towed | Unknown |
| Nov 2020 | SUSPENSION | HERE IS A TESLA MODEL 3 IN THE JUNKYARD IN HAWAII. HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/38117165?ROWNUMBER=0 I DON'T THINK ELON CAN USE THE CHINESE ROADS AND CHINESE DRIVERS EXCUSE FOR THIS ONE. THE FRONT WHEEL AND SUSPENSION HAS SIMPLY FALLEN TO BITS. THIS IS NOT THE RESULT OF A CRASH, NO AIR-BAGS DEPLOYED AND NO DAMAGE TO THE CAR EXCEPT FOR THE WHEEL FALLING OFF. THE STEMS OF THE BALL JOINTS ARE SNAPPED. THESE SAME FAILURES OF SNAPPED BALL JOINT STEMS HAPPEN REPEATEDLY ON TESLAS. THERE IS SOMETHING BADLY WRONG WITH THE MANUFACTURING PROCESS AND INSPECTION. THIS CAR HAS ONLY COVERED 6000 MILES. WHY IN THE WORLD ARE YOU ALLOWING TESLA TO GET AWAY WITH THIS? YOURS IN DISGUST. KEEF | Crash: No Fire: No | 6,000 |
| Nov 2020 | TIRES | 2019 TESLA 3. CONSUMER WRITES IN REGARDS TO UNINTENDED ACCELERATION. *LD THE CONSUMER STATED WHILE DRIVING, THE VEHICLE VEERED TO THE RIGHT AND FLIPPED OVER. THE VEHICLE HAD 16,000 AT THE TIME OF FAILURE. IT WAS TOTALED. THE CONSUMER STATED UPON INSPECTING THE VEHICLE, THE NEXT DAY, THE DRIVER'S SIDE TIRE WAS FLAT. THE MANUFACTURER WAS NOTIFIED. *JS | Crash: Yes Fire: No Medical attention | 16,000 |
| Nov 2020 | VEHICLE SPEED CONTROL,UNKNOWN OR OTHER,SERVICE BRAKES | 1. PHANTOM BRAKING WHILE DRIVING ON AUTOPILOT: MOSTLY ON HIGHWAYS, WHEN DRIVING ON AUTOPILOT, THE CAR SUDDENLY APPLIES BRAKES FOR NO REASON AND NO OBSTACLE OR VEHICLE IN FRONT OF THE CAR. THIS MAY LEAD TO SOMEONE HITTING ME FROM BEHIND (REAR ENDING) AS THAT DRIVER WOULD NOT EXPECT MY CAR TO SLOW DOWN. 2. HOMELINK SYSTEM CLOSES GARAGE DOOR RANDOMLY: THE HOMELINK GIVES COMMAND TO GARAGE DOOR TO CLOSE WHEN IT IS NOT SUPPOSED TO. THERE WERE AN INCIDENT WHEN THE CAR WAS UNDER THE GARAGE DOOR AND ONE INCIDENT WHEN THE CAR WAS BACKING OUT. 3. LANE DEPARTURE ALERT: ON NEWLY MARKED ROAD, THE CAR DID NOT TAKE ANY ACTION WHEN THE LANE WAS CROSSED WITHOUT ENGAGING TURN SIGNAL. THE LANE DEPARTURE ALERT SYSTEM SHOULD HAVE BROUGHT THE CAR BACK IN LANE. TESLA'S RESPONSE IS THAT THE SYSTEMS ARE "BETA VERSIONS". I CAN UNDERSTAND A SYSTEM NOT WORKING (LIKE LANE DEPARTURE ALERT). HOWEVER, PHANTOM, BRAKING AND HOMELINK ISSUES ARE OUT OF DRIVERS' CONTROL AND THERE IS NO CORRECTIVE ACTION A DRIVER CAN TAKE. FOR EXAMPLE, A) "THE CAR DOES NOT APPLY BRAKES IF THERE IS OBSTACLE", DRIVER CAN APPLY BRAKE AND MITIGATE THE RISK. B) "THE CAR APPLIES BRAKES WHEN THE ROAD IS CLEAR". DRIVER CANNOT HELP AS IT WILL BE FEW SECONDS BEFORE THE DRIVER REALIZES THAT THE CAR APPLIED BRAKES FOR NO GOOD REASON AND THEN HE/SHE WILL HAVE TO CANCEL THE AUTOPILOT SYSTEM AND TAKE CONTROL. IT MAY BE TOO LATE... THERE WERE SEVERAL INCIDENTS OF PHANTOM BRAKING. THERE WERE 4 INCIDENTS RELATED TO HOMELINK. DATE BELOW IS THE DATE OF LATEST PHANTOM BRAKING INCIDENT. | Crash: No Fire: No | Unknown |
| Oct 2020 | ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES | DRIVING ON HIGHWAY 280, THE AUTO-PILOT STOPPED WORKING AND DRIVING BECAME ERRATIC AND UNSAFE WITH RANDOM ACCELERATIONS/DECELERATIONS. I HAD NO CHOICE BUT TO KEEP ON DRIVING. TESLA KEPT CONFUSING ME WITH THEIR SERVICE ARRANGEMENTS WHILE I NEEDED TO USE THE CAR EVERY DAY. IT TOOK A WEEK TO ARRANGE FOR SERVICE. THE CAR SAT FOR A WEEK AT THE DEALERSHIP WITH NO COMMUNICATION FROM TESLA. THEN THEY SENT A LACONIC REQUEST TO PAY THEM $1,070 --- WHILE I KNOW MY CAR, BEING 10 MONTHS OLD IS UNDER WARRANTY. MICE ATE A WIRE WITHIN THE AUTO-PILOT CABLES. TESLA CLAIMS THIS DAMAGE ISN'T COVERED BY WARRANTY! THE DAMAGED CABLES ARE IN A COMPARTMENT WHICH IS COMPLETELY UNPROTECTED AGAINST MICE OR ANYTHING. IT SHOULD HAVE BEEN PROTECTED WITH AT LEAST A METAL MESH. I ASKED WHY ISN'T THAT COMPARTMENT PROTECTED TO PREVENT RATS/MICE FROM ENTERING IT; AFTER ALL, 300+ MILLION AMERICAN GARAGES HAVE CARS AND MICE CO-LOCATED... THEIR ANSWER: 'THAT'S THE AUTO-INDUSTRY STANDARD'. MY REACTION: "I DID NOT BUY MY CAR FROM THE AUTO-INDUSTRY STANDARD; I BOUGHT IT FROM TESLA (WHICH COMPLETELY DEVIATES FROM THE "INDUSTRY STANDARDS!)" I AM REQUESTING TESLA TO ISSUE A 'RECALL' FOR INSTALLING A METAL MESH AROUND THE SENSITIVE AUTO-PILOT CABLING COMPARTMENT. ALSO, I AM REQUESTING A FULL REFUND OF MY EXPENSES, PLUS COMPENSATION FOR THE FRUSTRATION AND FOR THE VARIOUS TROUBLES I HAD TO GO THROUGH. THE NO.1 PROBLEM WITH TESLA'S SUPPOSED 'SERVICE' IS THAT THEY OBVIOUSLY BELIEVE THAT TESLA CARS DO NOT NEED ANY SERVICE. HERE IS THEIR EMAIL TO ME FROM 10/15/20: "YOUR TESLA SERVICE INVOICE IS READY FOR REVIEW. PLEASE REVIEW AND ACCEPT THE TESLA SERVICE INVOICE FOR YOUR VISIT. REVIEW AND ACCEPT ". I CANNOT ACCESS THAT CONTENTS ANYMORE. THE EMAIL SIMPLY SAID ACCEPT THIS CHARGE OF $1,070 WITHOUT EXPLAINING ANYTHING ABOUT THE REASON FOR THE DAMAGE. THANK YOU, YAIR BARNIV | Crash: No Fire: No | 3,496 |
| Oct 2020 | STEERING,SUSPENSION | HERE IS A 2019 TESLA MODEL 3 IN THE JUNKYARD. HTTPS://WWW.COPART.COM/LOT/53850990/PHOTOS/2019-TESLA-MODEL-3-PA-PITTSBURGH-NORTH THE FRONT PASSENGER SIDE IS COMPLETELY SMASHED IN. JUDGING BY THE FACT THAT THE PASSENGER SIDE AIR-BAGS HAVE NOT DEPLOYED AND THAT THERE IS NO BLOOD SPLATTER ON THE DASHBOARD IT LOOKS AS THOUGH THE PASSENGER SEAT WAS UNOCCUPIED. THIS IS VERY FORTUNATE. TURNING NOW TO THE PROBABLE CAUSE OF THE CRASH, THE FRONT SUSPENSION IS IN PIECES. THE STEM OF THE LOWER BALL-JOINT HAS SNAPPED AND SO HAVE MOST OF THE OTHER GIBLETS. THE TIRE HAS HAD ALL THE TREAD WORN OFF. THE TREAD ON THE OTHER TIRES IS IN GOOD CONDITION. GIVEN THE KNOWN WEAKNESSES OF TESLA BALL-JOINTS AND CASTINGS THAT ARE THE SUBJECT OF A RECALL IN CHINA IT IS A NEAR CERTAINTY THAT THE SUSPENSION FELL TO BITS CAUSING THE TIRE TO BE SHREDDED AND THEN THINGS WENT FROM BAD TO WORSE. WHY DON'T YOU FOLLOW THE LEAD OF CHINA AND GET THESE JUNK-HEAPS OFF THE ROADS? YOURS IN DISGUST. KEEF | Crash: Yes Fire: No Towed | 25,000 |
| Oct 2020 | UNKNOWN OR OTHER | IN THEIR NEWLY RELEASED AUTONOMOUS DRIVING PACKAGE CALLED FULL SELF DRIVING, MY CAR IS ACTING VERY ERRATICALLY AND DOES NOT SEEM TO BE SAFE. SPECIFICALLY ON NARROW STREETS THE CAR WILL AUTOMATICALLY FOLD THE MIRRORS MEANING I CAN'T EVEN SAFELY MONITOR THE VEHICLE AS IT DRIVES. CAN YOU ADDRESS THIS WITH TESLA? | Crash: No Fire: No | 16,000 |
| Oct 2020 | ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE | TL* THE CONTACT OWNS A 2019 TESLA MODEL 3. THE CONTACT STATED THAT HE PURCHASED THE SPECIAL FEATURE ADAPTIVE AUTO PILOT BACK IN 06/2020. THE CONTACT STATED THAT THE AUTOMATIC EMERGENCY BRAKING ACTIVATED INDEPENDENTLY WHILE DRIVING 65 MPH, ALMOST BRINGING THE VEHICLE TO AN ABRUPT STOP THREE TIMES ON THE SAME DAY. THE BRAKE PEDAL WAS DEPRESSED TO DEACTIVATE THE FEATURE, ALLOWING FOR THE VEHICLE TO ACCELERATE. THE VEHICLE WAS TAKEN TO TESLA (840 PROVIDENCE HWY, DEDHAM, MA 02026 (781) 471-3001) TO BE DIAGNOSED. THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE MANUFACTURER SUGGESTED THAT THE FEATURE BE TURNED OFF. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 14,000. | Crash: No Fire: No | 14,000 |
| Oct 2020 | VEHICLE SPEED CONTROL | I WAS PULLING IN HEAD FIRST TO A PARKING SPOT IN A SHOPPING CENTER AND WAS COASTING INTO THE SPOT. THE CAR SUDDENLY JOLTED FORWARD AT A VERY HIGH SPEED. OUR CAR JUMPED OVER THE CURB, TRAVELED UP A 4 TO 5 FOOT HIGH, SLOPED EMBANKMENT, AND STRUCK A PARKED CAR IN THE UPPER PARKING TIER. | Crash: Yes Fire: No Towed | 6,000 |
| Oct 2020 | SUSPENSION | PLEASE NOTE THAT I HAVE USED THE VIN OF ANOTHER 2019 MODEL 3 TO SUBMIT THIS COMPLAINT SINCE THE VIN OF THE BADLY MANGLED CAR WHICH IS THE SUBJECT OF THIS COMPLAINT IS INDECIPHERABLE. HERE IS MANGLED MODEL 3 IN THE JUNKYARD: HTTPS://WWW.COPART.COM/LOT/52448180/PHOTOS/2019-TESLA-MODEL-3-IN-INDIANAPOLIS FROM THE CONDITION OF THE WRECK AND THE BIO-HAZARD MARKINGS IT IS A CERTAINTY THAT OCCUPANTS HAVE BEEN SEVERELY INJURED OR KILLED. THE ATTACHED PHOTOGRAPH SHOWS THAT THE UPPER BALL JOINT HAS POPPED APART. THIS CAN ONLY HAPPEN IF THERE IS A MANUFACTURING DEFECT OR IF THE BALL HAS WORN DOWN DUE TO POOR LUBRICATION. MANY OWNERS HAVE COMPLAINED ABOUT SQUEAKING BALL JOINTS AND SOME HAVE RESORTED TO PUNCTURING THE RUBBER BOOT AND INJECTING SPRAY LUBRICANT. EVEN IN SUCH A SEVERE CRASH THE BALL JOINT SHOULD NOT HAVE POPPED APART LIKE THIS. IT IS HIGHLY LIKELY THAT THIS BALL JOINT FAILURE WAS THE CAUSE OF THE CRASH. IN THE PHOTOGRAPH BALLJOINTFATAL2 YOU CAN SEE THAT THERE IS A FLAT SECTION WORN AWAY ON THE TIRE TREAD. TESLAS HAVE ANTI-LOCK-BRAKING SYSTEM. THE ONLY WAY FOR A WHEEL TO TOTALLY JAM UP AND SKID IS BY MEANS OF A MECHANICAL FAILURE PRIOR TO THE CRASH. IT IS DISGRACEFUL THAT YOUR ORGANISATION DOES NOT DEMAND THAT TESLA RECALL THESE DEADLY CARS. PLEASE TAKE ACTION. THANK YOU KEEF. PLEASE NOTE THAT ALTHOUGH I HAVE USED A SUBSTITUTE VIN THIS SUBMISSION IS ENTIRELY HONEST AND FACTUAL AND I HAVE SUPPLIED MY GENUINE CONTACT DETAILS. NUMBER OF DEATHS AND INJURIES IS AN ESTIMATE BASED ON THE SEVERITY OF CRASH DAMAGE. DATE OF CRASH AND SPEED OF VEHICLE ARE ESTIMATES. MILEAGE OF VEHICLE IS AN ESTIMATE. I DENY THE CLAIM BY ELON MUSK THAT MY COMPLAINTS ARE FRAUDULENT AND INTENDED TO DAMAGE THE TSLA SHARE VALUE. | Crash: Yes Fire: No Injuries: 1 Fatalities: 1 Towed Medical attention | 10,000 |
| Oct 2020 | SUSPENSION | YET ANOTHER TESLA IN THE JUNKYARD WITH A SUSPENSION THAT HAS FALLEN TO BITS. HTTPS://WWW.COPART.COM/LOT/39479050/PHOTOS/SALVAGE-2019-TESLA-MODEL-3-FL-ORLANDO-NORTH THIS CAR HAS NOT BEEN IN A CRASH. NO AIR-BAGS HAVE DEPLOYED. THERE IS NO SIGNIFICANT DAMAGE TO THE BODYWORK. ALL OF THE BALL-JOINTS HAVE SNAPPED OFF. I AM CONTINUING TO FILE THESE COMPLAINTS IN THE PUBLIC INTEREST AND IN AN ATTEMPT TO PREVENT FURTHER LOSS OF LIFE. THANK YOU KEEF | Crash: No Fire: No | 2,000 |
| Oct 2020 | VEHICLE SPEED CONTROL,SERVICE BRAKES | WHILE DRIVING IN THE LEFT-MOST LANE ON MOPAC EXPRESSWAY IN AUSTIN (ALTHOUGH HAS HAPPENED OTHER TIMES AND PLACES AS WELL) WITH "FULL SELF DRIVING" AUTOPILOT ENGAGED (AND WITH THE CAR HAVING BEEN IN CONTROL FOR QUITE SOME TIME BEFORE THIS), THE VEHICLE SLAMMED ON THE BRAKES FOR NO APPARENT REASON. I IMMEDATELY PRESSED THE ACCELERATOR TO OVERRIDE THE BREAKING ACTION AND AVOID BEING REAR ENDED. TO THE BEST OF MY KNOWLEDGE NO ACCIDENTS OCCURRED AS A RESULT, HOWEVER IT DID CAUSE MULTIPLE CARS BEHIND ME TO HAVE TO BRAKE. SIMILAR ISSUES INCIDENTS HAVE HAPPENED BEFORE, HOWEVER IT SEEMS TO BE DOING IT MUCH MORE OFTEN NOW. I'M UNABLE TO UPLOAD IT, BUT I ALSO HAVE A VIDEO FROM THE VEHICLE ITSELF SHOWING THE INCIDENT. | Crash: No Fire: No | 19,950 |
| Sep 2020 | STRUCTURE | PART NUMBER 1131205-00-CC (PP-GF20), POOR DESIGN BREAKS EASY ON (3) THIN TABS UNABLE TO SUPPORT PUSH/PULL OF PANEL TO SEAT GROMMETS, USE TO HOLD UP PANEL IN FRUNK PORTION OF VEHICLE WHERE CLEAN AIR INTAKE. THIS ALLOWS A PANEL TO HOLD THE PUSHING AND PULLING OFF OF A PANEL. ALOT OF PEOPLE ARE UNAWARE THIS PART IS BROKEN, USUALLY STARTS IN MANUFACTURING INSTALLATION. | Crash: No Fire: No | Unknown |
| Sep 2020 | SUSPENSION | MODEL 3 IN THE JUNKYARD: HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/37485495?ROWNUMBER=9 THE FRONT SUSPENSION HAS FALLEN TO BITS. THE LOWER BALL JOINT STEM HAS SNAPPED. A BALL-JOINT STEM IS NORMALLY MADE FROM HIGH GRADE STEEL AND WOULD BE EXPECTED TO TEAR THROUGH THE HOLE IN THE CAST ALLOY STEERING KNUCKLE BEFORE IT WOULD ITSELF SNAP. TESLA MUST BE OBTAINING THESE SUSPENSION PARTS FROM A A TEAM OF MONKEYS WORKING IN SOMEONE'S BACK SHED. MUSK IS FOND OF USING THE WORDS INSANE AND LUDICROUS. IN THE CASE OF THE SNAPPING SUSPENSIONS THESE WORDS MAKE PERFECT SENSE. IT WOULD BE NICE IF YOU WOULD TAKE ACTION BUT I WON'T BE HOLDING MY BREATH. YOURS WHOMPILY. KEEF | Crash: No Fire: No | 6,000 |
| Sep 2020 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER | THIS OCCURRED THIS PAST SATURDAY IN A NORDSTROM RACK PARKING LOT IN DALLAS. MY REASON FOR BEING AT THIS SHOPPING CENTER WAS TO DO A QUICK RETURN AT NORDSTROM'S RACK. I OPENED THE BACK DOOR OF MY TESLA AND GRABBED MY RETURN. I WALKED AWAY FROM MY CAR, BELIEVING THAT THE SMART LOCKING SYSTEM WOULD SECURE THE CONTENTS OF THE CAR AND THE VEHICLE ITSELF. I WAS IN THE STORE FOR APPROXIMATELY FIFTEEN MINUTES. WHEN I RETURNED TO MY CAR AND OPENED THE BACK PASSENGER DOOR TO PUT IN THE EMPTY NORDSTROM'S BAG, THERE WAS A MAN HIDING IN MY BACK SEAT, UNDER MY DOG'S BLANKET. HE WAS WEARING BLACK GLOVES AND WAS HOLDING MY TESLA CHARGER IN HIS HANDS. I SCREAMED AND TWO YOUNG GIRLS CAME OVER TO TRY TO HELP. WE BACKED AWAY FROM THE VEHICLE. THE MAN THEN CRAWLED INTO MY TRUNK FROM THE BACK SEAT, POPPED OPEN THE TRUNK FROM THE INSIDE AND CLIMBED OUT. HE LOOKED AT ME, SHAKING HIS HEAD, AND CALLED ME CRAZY OVER AND OVER AGAIN WHILE SECURITY WAS PRESENT. HE WANDERED AWAY FOR AN HOUR AND FORTY-FIVE MINUTES. SECURITY KEPT AN EYE ON HIM WHILE WAITING FOR DALLAS POLICE TO ARRIVE. POLICE CAUGHT UP WITH HIM AFTER HE WANDERED BACK TO THE SAME VICINITY. THE POLICE TOOK A CASE REPORT, FOUND OUT THAT THE SUSPECT HAD WARRANTS OUT FOR HIS ARREST, HANDCUFFED THE MAN AND PUT HIM INTO THE POLICE CAR. I DON'T FEEL SAFE WHEN I LEAVE MY VEHICLE, AND THIS SHOULD NEVER HAVE HAPPENED. HERE ARE MY ISSUES: OBVIOUSLY, MY DOORS DID NOT LOCK AS SOON AS I CLOSED THEM. THERE IS ABOUT A FIVE TO TEN SECOND PAUSE UNTIL I COMPLETELY WALK AWAY FROM THE CAR BEFORE IT ACTUALLY LOCKS. THAT IS HOW THIS MAN GOT INTO MY BACK SEAT. HE COULD HAVE STRANGLED ME WITH MY CHARGER, RAPED ME, AND THEN KILLED ME, AND NOT ONE PERSON WOULD HAVE EVER SEEN HIM. I AM NOT SURE HOW I SHOULD PROCEED. I DO KNOW THAT EVERY TESLA OWNER SHOULD BE AWARE OF THIS DANGEROUS OCCURRENCE. | Crash: No Fire: No | 14,600 |
| Sep 2020 | SUSPENSION | HERE IS A TESLA IN THE JUNKYARD. HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/36045205?ROWNUMBER=2 NOT IN A CRASH, NO AIR-BAGS DEPLOYED.ONLY DAMAGE IS TO THE RH FRONT AREA. THE TIRE IS BADLY WORN AWAY. IT LOOKS AS THOUGH A SUSPENSION FAILURE CAUSED THE WHEEL TO RUB HARD AGAINST THE BODY BUT BECAUSE THE DRIVER IS A TESLA OWNER AND BY DEFINITION NOT THE SHARPEST TOOL IN THE SHED HE JUST CARRIED ON DRIVING FOR A FEW MORE MILES UNTIL EVERYTHING TURNED TO FECULENCE. PLEASE BE SO KIND AS TO INVESTIGATE. THANK YOU KEEF | Crash: No Fire: No | 16,000 |
| Aug 2020 | SUSPENSION | HERE IS A 2019 MODEL 3 IN THE JUNKYARD. HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/37267527?ROWNUMBER=6 NOT IN A CRASH, NO AIR-BAGS DEPLOYED, NO BODYWORK DAMAGE. THE FRONT SUSPENSION HAS COMPETELY FALLEN TO BITS! WHAT THE FUDGE?? ARE YOU AFRAID OF ELON OR WHAT? HAVE A GREAT DAY. KEEF | Crash: No Fire: No | 20,000 |
| Aug 2020 | SUSPENSION | HERE IS A 2019 TESLA MODEL 3 IN THE JUNKYARD. HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/37119993?ROWNUMBER=13 NOT IN A CRASH, NO AIR-BAGS DEPLOYED, NO IMPACT DAMAGE. THE FRONT RH SUSPENSION HAS FALLEN TO BITS. THE STEM OF THE LOWER BALL JOINT HAS SNAPPED. THIS IS A COMMON FAILURE IN TESLAS IT SEEMS THAT THE BALL JOINTS ARE OF VERY POOR QUALITY AND SNAP OFF VERY EASILY. IT IS APPARENT THAT THIS COMPONENT SNAPPED WHILE THE CAR WAS MOVING AND THAT THE BROKEN PARTS GOUGED THE INSIDE OF THE WHEEL UNTIL IT SPLIT IN TWO. SEE ATTACHED PHOTOGRAPHS. IT WAS ONLY BY GOOD FORTUNE THAT THIS DID NOT RESULT IN A FATAL CRASH. PLEASE INVESTIGATE. THANK YOU KEEF | Crash: No Fire: No | 5,000 |
| Aug 2020 | SUSPENSION | HERE IS A 2019 MODEL 3 IN THE JUNKYARD HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/37069661?ROWNUMBER=1 IT HAS BEEN IN A MAJOR CRASH. THE TREAD ON THE FRONT RH TIRE HAS BEEN RUBBED COMPLETELY AWAY. THE TOP BALL-JOINT HAS POPPED APART. IT IS UNUSUAL FOR GOOD QUALITY BALL-JOINTS TO POP APART EVEN AFTER AN IMPACT. BEARING IN MIND THAT THE TOP WISHBONE ON A MODEL 3 IS MADE FROM PLASTIC IT IS HIGHLY UNLIKELY THAT A LARGE FORCE WAS TRANSMITTED TO THE BALL JOINT. IT IS ALMOST CERTAIN THAT WHAT HAPPENED WAS LIKE THIS. A SUSPENSION PART FAILED WHILST THE CAR WAS BEING DRIVEN AND THIS CAUSED THE TIRE TO RUB AGAINST THE WHEEL WELL UNTIL THE TIRE FINALLY BURST. THEN THE CAR CRASHED. THAT'S IT. WOULD YOU PLEASE ISSUE AN IMMEDIATE RECALL BEFORE MORE PEOPLE GET KILLED. THANK YOU. KEEF PLEASE NOTE THAT DATE OF INCIDENT AND DETAILS OF INJURIES ARE JUST ESTIMATES. | Crash: Yes Fire: No Injuries: 2 Medical attention | 5,000 |
| Jul 2020 | SUSPENSION | THIS IS A COMPLAINT ABOUT FRAGILE SUSPENSION COMPONENTS IN TESLAS. PLEASE NOT THAT I HAVE USED THE VIN OF ANOTHER TESLA MODEL 3 TO FILE THIS COMPLAINT SINCE THE VIN OF THE AFFECTED CAR IS UNAVAILABLE. HERE IS A TESLA SUSPENSION ASSEMBLY LISTED FOR SALE ON EBAY. HTTPS://WWW.EBAY.COM/ITM/SEAT-TESLA-MODEL-3-RACK-AND-PINION-STRUT-PARTS-MIAMI-SUSPENSION/264625594705?HASH=ITEM3D9CEA2151:G:NGEAAOSW7PNEPGHT THE LOWER SUSPENSION ARM (MADE FROM CAST MONKEY-METAL) HAS SIMPLY SNAPPED IN HALF. THIS ASSEMBLY HAS BEEN TAKEN FROM A WRECKED TESLA AND NATURALLY I DO NOT KNOW THE CIRCUMSTANCES THAT CAUSED IT TO BE SOLD FOR SPARE PARTS. THE REST OF THE SUSPENSION ASSEMBLY IS UNDAMAGED. THERE IS NO SIGN OF IMPACT DAMAGE TO THE ASSEMBLY AT ALL. IT HAS SIMPLY SNAPPED LIKE A PRETZEL IF HAVE ATTACHED A BLOWN UP PICTURE OF THE SNAPPED PART. YOU SHOULD ALSO BE INTERESTED IN THIS ARTICLE HTTPS://INSIDEEVS.COM/PHOTO/4755029/THIS-TESLA-MODEL-3-MANUFACTURING-ISSUE-COULD-HAVE-ENDED-REALLY-BADLY/ WHICH PROVES THAT THE SUSPENSIONS DO INDEED FALL TO BITS AND THAT IS NOT OWNER ABUSE AS TESLA HAS BEEN CLAIMING. PLEASE DO THE RIGHT THING AND DEMAND A RECALL. THANK YOU. KEEF UNHINGED | Crash: No Fire: No | 10,000 |
| Jun 2020 | TIRES,WHEELS | I HAVE A 2019 TESLA MODEL 3 WITH PREMIUM WHEEL UPGRADE AND THE CONTINENTAL PRO CONTACT RX TIRES PUT ON BY TESLA ARE CLEARLY DEFECTIVE. THE CAR HAS 7K SOME MILES ON IT AND THE TIRE BLEW OUT RANDOMLY. THERE WAS NO IMPACT/CRASH OF ANY KIND, WE WERE GOING APPROX 30 MILES PER HOUR ON A PAVED ROAD AND HEARD A LARGE BOOM. THEN ALMOST INSTANTLY OUR TPMS INDICATED EXTREMELY LOW TIRE PRESSURE PULL OVER NOW. WE HAD A BLOW OUT WITH THESE BASICALLY BRAND NEW TIRES, NO OTHER DAMAGE TO CAR SO THAT'S IT. COULD KILL SOMEONE IN THE WRONG CIRCUMSTANCE! *TR | Crash: No Fire: No | 7,400 |
| Jun 2020 | ELECTRICAL SYSTEM | THE ONLY DISPLAY IN THE CAR WILL TURN OFF WHILE DRIVING. THIS CAUSES A LOSS OF ALL READOUT. YOU LOSE THE SPEED YOU ARE TRAVELING, HVAC, BACKUP CAMERA, SAFETY WARNINGS, ETC. THIS HAS HAPPENED OVER AND OVER. THIS HAS BEEN REPORTED TO TESLA AND THEY DECLINED TO FIX IT UNDER WARRANTY WHEN FIRST REPORTED AT APPROX 1500 MILES. THIS IS NOT A ROAD LEGAL CAR WHEN THE ONLY DISPLAY INTERMITTENTLY STOPS WORKING FOR AN UNDETERMINED AMOUNT OF TIME WHILE IN USE. *TR | Crash: No Fire: No | 7,000 |
| Jun 2020 | AIR BAGS | AT APPROXIMATELY 1800 HOURS ON JUNE 3 2020 THE VEHICLE WAS TRAVELING UNDER THE SPEED LIMIT ON A RESIDENTIAL STREET. AT A CROSS STREET, AN SUV FAILED TO MAKE A STOP AT A POSTED STOP SIGN AND STRUCK THE VEHICLE ON THE RIGHT PASSENGER REAR QUARTER, SPINNING IT 270 DEGREES AND PROPELLING IT INTO A WALL ACROSS THE STREET FROM THE LANE OF IMPACT. THE DRIVER, THE ONLY OCCUPANT WAS NOT INJURED. THE DRIVER OF THE SUV FLED THE SCENE OF THE ACCIDENT. POLICE WERE CALLED AND RESPONDED TO THE SCENE. A POLICE REPORT WAS FILED. THE CAR WAS EVALUATED AS A TOTAL LOSS BY THE INSURANCE APPRAISER. IMPORTANTLY, THE REAR PASSENGER AIRBAGS DID NOT DEPLOY ON IMPACT. *TR | Crash: Yes Fire: No Towed | 7,000 |
| May 2020 | STEERING | WHILE ATTEMPTING TO MAKE A LEFT INTO MY DRIVEWAY TRAVELING ABOUT 10MPH THE STEERING COMPLETELY DISENGAGED AND WOULD SPIN COMPLETELY AROUND WITHOUT MOVING THE FRONT WHEELS AT ALL. I STOPPED AND CALLED SERVICE BEFORE HITTING ANYTHING. THE CAR IS BEING SERVICED NOW. *TR | Crash: No Fire: No | 9,500 |