Complaint volume
1025 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2019 Subaru Outback Complaints
1025 consumer-submitted complaints on record for the 2019 Subaru Outback, grouped by component category.
1025 Total complaints
22 Crash reports
2 Fire reports
11 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are electrical system, visibility/wiper, unknown or other. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 22 crash reports, 2 fire reports, 11 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 466 complaints, with an average reported failure mileage of 15,557 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to electrical system, visibility/wiper, unknown or other?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2019 Subaru Outback?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2019 Subaru Outback
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2019 Subaru Outback complaints?
22 Crash
2 Fire
11 Injury
0 Fatality
22 Towed
7 Medical attention
What are the most common 2019 Subaru Outback complaint categories?
ELECTRICAL SYSTEM 280
VISIBILITY/WIPER 271
UNKNOWN OR OTHER 124
VISIBILITY 55
ELECTRICAL SYSTEM,UNKNOWN OR OTHER 27
UNKNOWN OR OTHER,VISIBILITY/WIPER 23
STEERING 22
ENGINE 14
STRUCTURE 14
VEHICLE SPEED CONTROL 11
1,025 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Feb 2020 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC) | WINDOW SLOW/STOP GOING UP ON DRIVER SIDE DOOR, AUDIO SYSTEM WAS HAVING LOUD POPPING NOISE, SYSTEM THAT IS SUPPOSED TO TELL YOU WHEN HOW CLOSE YOU ARE TO ANOTHER CAR/AUTOMATICALLY BREAK- TURNS OFF ON OWN/SAYS NO SIGHT CAMERA. | Crash: No Fire: No | 7,250 |
| Feb 2020 | VISIBILITY/WIPER | WINDSHIELD CRACKED WHILE PARKED OVERNIGHT, NOTHING APPARENT CAME IN CONTACT WITH IT TO CAUSE THIS. | Crash: No Fire: No | 10,188 |
| Feb 2020 | VISIBILITY/WIPER | MY WINDSHIELD WAS CRACKED STARTING UNDER THE WIPER BLADE, AT THE LOWER CENTER OF THE WINDSHIELD, AND CRACKED UPWARDS ABOUT 5 INCHES, AND SPILT IN TWO DIFFERENT DIRECTIONS. ONE LENGTH ABOUT 9 INCHES AND THE OTHER SIDE ABOUT 12 INCHES, AND THE CRACKS SEEM TO BE EXTENDING. THE CAR WAS PARKED IN MY DRIVEWAY. AS I SEE IT, AROUND THE CRACK THERE ARE NO CRACKS, DINGS, CHIPS, OR ANY MARKS. THE LOOK OF THE CRACK DOESN'T RESEMBLE DIFFERENT SHATTER. MY CAR IS A 2019 VEHICLE THAT ONLY HAS ABOUT 10,000 MILES SO QUITE NEW. | Crash: No Fire: No | 10,000 |
| Feb 2020 | VISIBILITY/WIPER | 2019 SUBARU OUTBACK PURCHASED DECEMBER 2018, SAND STRIKE CHIPPED AND CRACKED THE WINDSHIELD WITHIN ONE MONTH. THIS MORNING AS WE WERE DRIVING DOWN THE STREET WITH NO OTHER TRAFFIC MY WIFE NOTICED A CRACK FORMING AND GROWING UP FROM THE BOTTOM OF THE WINDSHIELD ON THE PASSENGER'S SIDE. THE CRACK IS NOW 17" LONG | Crash: No Fire: No | 25,759 |
| Feb 2020 | VISIBILITY/WIPER | WINDSHIELD IS TOO SOFT AS I TWO PLACES THAT HAVE CRACKED AND ONE THAT CHIPPED. THE ITEMS THAT HIT THE WINDSHIELD WERE SMALL AND SHOULDN'T HAVE CAUSED THE DAMAGE THEY DID. I'VE HAD OTHER VEHICLES THAT WERE HIT BY MUCH BIGGER DEBRIS AND NO DAMAGE. WINDSHIELD IS SUBSTANDARD. ALL DAMAGE OCCURRED WHILE DRIVING ON THE FREEWAY. I CAN PROVIDE PHOTOS BUT I DID HAVE SAFELITE REPAIRS TWO OF CRACKS. | Crash: No Fire: No | 15,645 |
| Feb 2020 | VISIBILITY/WIPER | I BOUGHT MY OUTBACK NEW AT THE END OF AUGUST 2019 AND SINCE THEN THE WINDSHIELD HAS CRACKED 3 TIMES AND I HAVE HAD TO REPLACE IT ALL 3 TIMES. I WAS DRIVING ALL 3 TIMES. TWICE I BELIEVE A PEBBLE HIT THE WINDSHIELD BUT THE THIRD TIME NOTHING HIT THE WINDSHIELD. LUCKILY WHEN I BOUT IT THE SALESMAN SUGGESTED I GET THE EXTENDED WINDSHIELD INSURANCE. NOW I KNOW WHY. THERE IS SOMETHING THAT NEEDS TO BE DONE WITH THESE WINDSHIELDS, THEY ARE DANGEROUS. | Crash: No Fire: No | 12,200 |
| Feb 2020 | UNKNOWN OR OTHER | WINDSHIELD CRACKED WHILE CAR WAS STATIONARY | Crash: No Fire: No | 5,000 |
| Feb 2020 | SERVICE BRAKES | ON THE EVENING OF DECEMBER 23, 2019 I HIT A DEER GOING APPROXIMATELY 25 MILES/HOUR. THE DEER DARTED OUT IN FRONT OF. I DID NOT HAVE TIME TO TAKE MY FOOT OFF THE GAS. HOWEVER, THE AUTO-BRAKING FUNCTION ON THE CAR INITIATED. THE COLLISION DID DAMAGE TO THE FRONT GRILL AREA AND RIGHT FRONT QUARTER PANEL. THE AIR BAGS (DRIVER'S AND SIDE CURTAINS) DEPLOYED. AFTER THE COLLISION AND INITIAL AUTO-BRAKING, I LOST ALL ABILITY TO BRAKE USING THE BRAKE PEDAL. THE CAR CONTINUED FOR APPROXIMATELY ANOTHER QUARTER MILE BEFORE COMING TO A STOP. BEFORE THE CAR CAME TO A STOP, I JUMPED/ROLLED OUT OF THE CAR BECAUSE I WASN'T SURE IF THE CAR WAS ON FIRE. THE WHITE DUST AND SMELL (FROM AIR BAGS) HAD ME CONCERNED. MY MAJOR CONCERN NOW IS THAT I LOST NORMAL BRAKING ABILITY. THIS SHOULD BE LOOKED AT. THE PENNSYLVANIA STATE POLICE REPORT NUMBER IS PA 2019-1706182. INSURANCE COVERAGE WAS BY NATIONWIDE. MY CALIM NUMBER IS 022305-GK. THE CAR IS BEING REPAIRED BY CAR CARE COLLISION IN HONESDALE, PA. | Crash: Yes Fire: No | 4,500 |
| Feb 2020 | VISIBILITY/WIPER | I WAS DRIVING INTO WORK ON A SMOOTH ROAD IN CLEAR CONDITIONS WHEN I HEARD A POP. WINDSHIELD HAD A LARGE STAR BUST AND CRACK SPREADING FROM THE CENTER. NOTHING HIT THE WINDSHIELD. THERE WEREN'T ANY EXTREME TEMPS (IT WAS ABOUT 60 DEGREES OUT) AND I DIDN'T HAVE THE HEAT OR AC ON. | Crash: No Fire: No | 5,100 |
| Jan 2020 | STRUCTURE | I GOT INTO MY CAR THAT WAS PARKED IN MY DRIVEWAY AND NOTICED A LARGE CRACK IN MY WINDSHIELD ON THE DRIVER'S SIDE. IT WAS NOT THERE THE NIGHT BEFORE AND THERE WAS NO IMPACT TO MY WINDSHIELD. SINCE THEN THE CRACK HAS SPREAD ABOUT 1/3 OF THE WAY ACROSS THE WINDSHIELD. AGAIN, SPONTANEOUSLY WITH NO IMPACT. | Crash: No Fire: No | 6,600 |
| Jan 2020 | VISIBILITY/WIPER | CRACK IN WINDSHIELD AFTER BEING HIT BY BIRD DROPPING JUST ABOVE THE REAR VIEW MIRROR. CRACK SPREAD TO 6-8 INCHES AND NEEDS TO BE REPLACED. | Crash: No Fire: No | 11,000 |
| Jan 2020 | VISIBILITY/WIPER | I WAS DRIVING DOWN THE HIGHWAY AND MY WINDSHIELD CRACKED ON THE BOTTOM LEFT OR DRIVERS SIDE. THERE WAS NO IMPACT ON THE WINDSHIELD OF ANY KIND. NO TRAFFIC AND SMOOTH HIGHWAY. TEMP WAS AROUND 66 DEGREES. STARTED OUT AS A 5 INCH CRACK FROM THE BOTTOM UP AND HAD A VERY SMALL DIVOT. THEN SPREAD TO A 10 INCH CRACK VERY QUICKLY. I CALLED THE DEALERSHIP AND THEY SAID CRACK WAS CAUSED BY OUTSIDE FORCE DUE TO THE TINY DIVOT. THEY SAY THE ONLY WAY FOR A DIVOT IS IMPACT WITH A OUTSIDE FORCE. THAT IS NOT A TRUE STATEMENT. A SMALL DIVOT CAN OCCUR FROM A STRESS CRACK OF FROM SPONTANEOUSLY CRACKING. THE EYESIGHT TECHNOLOGY DOES NOT WORK WITH ANY OTHER WINDSHIELD, YOU MUST BUY THE FACTORY WINDSHIELD. I DO NOT FEEL SAFE DRIVING MY CAR WITH A SUBPAR WINDSHIELD. PLEASE HELP IN THIS VERY SERIOUS SAFETY ISSUE BEING IGNORED BY SUBARU. I HAVE ZERO CONFIDENCE IN THE NEW WINDSHIELD. THIS NEEDS TO BE ADDRESSED. | Crash: No Fire: No | 15,000 |
| Jan 2020 | VISIBILITY/WIPER | WINDSHIELD CRACKED ABOUT 10 INCHES WHILE DRIVING IN COLD WEATHER WITH NO APPARENT REASON WHILE DRIVING ABOUT 55 MPH ON HIGHWAY WITH DEFROST ON | Crash: No Fire: No | 15,950 |
| Jan 2020 | ELECTRICAL SYSTEM | CAR BATTERY COMPLETELY DRAINED AFTER SITTING OVER NIGHT IN GARAGE. NO ELECTRICAL LEFT ON TO CAUSE DRAINAGE, CAR WAS LOCKED AFTER USE. APPROX 6K MILES ON VEHICLE, NO PRIOR INDICATION OF BATTERY FAILURE. | Crash: No Fire: No | 6,000 |
| Jan 2020 | VISIBILITY/WIPER | WE BOUGHT OUR OUTBACK NEW IN JUNE OF 2019 AND IN THE PAST 6 MONTHS HAVE EXPERIENCED 2 CRACKS IN OUR WINDSHIELD DESPITE EVER BEING HIT WITH A ROCK OR OTHER DEBRIS. BOTH CRACKS APPEARED AFTER BEING PARKED OVER NIGHT. | Crash: No Fire: No | 8,000 |
| Jan 2020 | VISIBILITY/WIPER | WINDSHIELD CRACKED FROM LEFT INSIDE LOWER PASSENGER SIDE. VEHICLE WAS DRIVING DOWN ROAD. I DID NOT SEE ANYTHING HIT THE WINDSHIELD. IT IMMEDIATELY MADE AN S SHAPED CRACK | Crash: No Fire: No | 28,000 |
| Jan 2020 | VISIBILITY/WIPER | WINDSHIELD CRACKED WHILE PARKED IN OUR GARAGE, FOR NO APPARENT REASON. CRACK IS WITHIN VISUAL FIELD OF CARS SAFETY-RELATED OBSTACLE DETECTION SYSTEM CAMERAS. | Crash: No Fire: No | 10,000 |
| Jan 2020 | ELECTRICAL SYSTEM | FOR THE SECOND TIME IN ONE MONTH, MY BATTERY HAS FULLY DRAINED AND THE CAR WILL NOT START. I'VE ONLY HAD THE CAR FOR 5 MONTHS AND IT ONLY HAS 5,000 MILES ON IT. | Crash: No Fire: No | 5,000 |
| Jan 2020 | UNKNOWN OR OTHER,VISIBILITY/WIPER | WHILE DRIVING HOME, ON A HIGHWAY, HAD A SMALL ROCK HIT MY WINDSHIELD AND WITH IN MINUTES MY WHOLE LEFT SIDE WAS CRACKED, NOW IT'S ALMOST THE END OF THE RIGHT SIDE. | Crash: No Fire: No | 7,000 |
| Jan 2020 | UNKNOWN OR OTHER | WINDSHIELD HAS SPONTANEOUSLY CRACKED FOUR DIFFERENT TIMES SINCE PURCHASE IN SEPTEMBER 2018. WINDSHIELD HAS BEEN REPLACED THREE TIMES TO DATE. EACH TIME DAMAGE APPEARS TO START NEAR THE BOTTOM OF THE GLASS, THEN SPIDERS OUT. IT IS NOT CLEAR THAT ROAD DEBRIS OR ANY OTHER EXTERNAL FORCE CAUSED THE CRACKING. THIS IS A KNOWN DEFECT AND SHOULD BE CORRECTED BY SUBARU WITH A RE-DESIGNED PART. SENDING THE SAME WINDSHIELD OVER AND OVER DOES NOT FIX THE INHERENT PROBLEM. YOUR FORM DOES NOT ALLOW FOR MULTIPLE INCIDENCES OF THE SAME PROBLEM OVER TIME. PLEASE SEE ATTACHED DOCUMENTS. ARE YOU WORKING WITH SUBARU TO CORRECT THIS PROBLEM? | Crash: No Fire: No | 22,000 |
| Jan 2020 | VISIBILITY/WIPER | 2019 SUBARU OUTBACK 2.5I LIMITED PURCHASED 1-'19. 1ST. BREAK: 2-'19: WINDSHIELD SPONTANEOUSLY CRACKED UNDER WIPERS AT THE WIPER DEFROSTER HEATER ELEMENT. WINDSHIELD WAS FROSTED IN AM, STARTED MOTOR AND DEFROSTERS TO WARM AND PREPARE CAR FOR DEPARTURE. WINDSHIELD CRACKED WHILE CAR WAS STATIONARY IN THE DRIVEWAY. MADE APPT. WITH SUBARU, THEY DECLINED RESPONSIBILITY UNDER WARRANTY AND ADVISED TO HAVE INSURANCE REPLACE IT. WHILE WAITING FOR SECOND APPT. WITH A DIFFERENT DEALERSHIP A SMALL PEBBLE IMPACTED UPPER RIGHT CORNER SO I JUST HAD INSURANCE COVER IT AS IT WAS VERY UNSAFE TO DRIVE WITH AT THIS POINT. (3/27/19 INSURANCE REPLACEMENT WITH ORIG. SUBARU WINDSHIELD- $500 DEDUCTIBLE, $225 EYESIGHT RECALIBRATION). 2ND BREAK: 6-'19: WHILE DRIVING 50MPH ON 2 LANE ROAD A GRAVEL TRUCK PASSING IN OPPOSITE DIRECTION DROPPED A VERY SMALL PEBBLE THAT WOULD HAVE NOT BROKE WINDSHIELD ON MY TOYOTA OR MAZDA BASED ON PREVIOUS EXPERIENCE IN SIMILAR SITUATIONS. SMALL PEBBLE IMPACTED WINDSHIELD IN UPPER LEFT CORNER AND IMMEDIATELY SPREAD ACROSS AND DOWN IN SEVERAL SPOTS REQUIRING REPLACEMENT (6/10/19 REPLACEMENT UNDER 20/20 GLASS WARRANTY). REQUIRED ADDITIONAL 3RD REPLACEMENT AS SUBARU SUPPLIED DEFECTIVE RUBBER STRIPPING FOR SECOND REPLACEMENT. NOW WINDSHIELD AREA CREATES ADDITIONAL WIND/ROAD NOISE AND NEW RATTLE IN DASH AS RESULT OF 3 REPLACEMENTS. I HAVE PICTURES OF THE WINDSHIELD FIRST BREAK HOWEVER THEY WILL NOT UPLOAD. CONTACT ME IF YOU NEED THEM. THEY SHOW THE 'BURN MARKS' AT THE HEATER ELEMENTS. | Crash: No Fire: No | 2,500 |
| Jan 2020 | VISIBILITY/WIPER | THE VEHICLE WAS STATIONARY IN MY GARAGE. THE NEXT DAY I CAME OUT AND THERE WAS A CRACK IN MY WINDSHIELD. IT WAS COMPLETELY FINE THE NIGHT BEFORE. | Crash: No Fire: No | 8,880 |
| Jan 2020 | SEATS | 2019 SUBARU OUTBACK 2.5I LIMITED. PURCHASED JANUARY '19. CAR WAS LOCATED BY DEALER AT OTHER DEALERSHIP AND DELIVERED LATE AT NIGHT WITHOUT OWNERS HAVING ABILITY TO TEST DRIVE. WITHIN ONE WEEK OWNERS NOTICED SEAT ISSUE AND CONTACTED DEALER IMMEDIATELY. DRIVER SEAT SLOPE ISSUE: DRIVER SEAT BASE SLOPES FROM LEFT DOWN TO RIGHT APPROX. 3/4"-1". PROBLEM NOTICED IN FIRST MONTH AFTER DELIVERY AND SUBARU WAS NOTIFIED. AREA DEALERS, SUBARU CORPORATE AND FACTORY FIELD ENGINEER (FFE) REFUSE TO PROPERLY CONFRONT/ DIAGNOSE/ REPAIR THE ISSUE. OWNER SHOWED SERVICE TECHNICIANS AND MANAGER AT DEALER USING A 1 FT' BUBBLE LEVEL THAT THE ISSUE IS EVIDENT. ALL SERVICE PERSONNEL HAVE ADMITTED TO OWNER THAT THEY SEE THE PROBLEM BUT REFUSE TO ACKNOWLEDGE THOSE FACTS IN THEIR SERVICE INVOICE STATEMENTS. SEAT SLOPE ISSUE CREATES AN UNSAFE DRIVING ENVIRONMENT AS THE DRIVER HAS TO PUSH OFF OF CENTER CONSOLE WHILE LEFT HAND CORNERING AND LONG DISTANCE DRIVING IS NOT PERMISSIBLE AS IT IS UNCOMFORTABLE UNLESS DRIVER USES A TOWEL OR PILLOW TO LEVEL THE SEAT BASE. NORMAL OPERATION INVOLVES DRIVE RESTING ELBO FIRMLY INTO CENTER CONSOLE TO STAY UPRIGHT. OWNERS ARE CONCERNED DUE TO DRIVER ERGONOMICS AND ABILITY OF SAFETY RESTRAINS/AIRBAGS TO PERFORM AS DESIGNED IF IN ANY TYPE OF COLLISION IF THE DRIVER IS NOT CENTERED OR POSITIONED PROPERLY IN THE CAR AS DESIGNED AND TESTED FOR IMPACTS. SUBARU CORP. SR. REP. SAYS SUBARU HAS NO PUBLISHED SPECIFICATIONS OR MEASUREMENTS FOR SUBARU SEATS FOR FFE TO COMPARE SEAT CONSTRUCTION/INSTALL OF MY VEHICLE TO. THE FFE PERFORMED CORPORATE/CUSTOMER INSPECTION USING A CELL PHONE IN A LEATHER CELL PHONE WALLET AND A BUBBLE LEVEL APPLICATION AS HIS REFERENCE FOR DENIAL OF CLAIM. I HAVE PICTURES OF PERSONAL INSPECTION WITH LEVELS AND MEASUREMENTS AVAILABLE UPON REQUEST. | Crash: No Fire: No | 200 |
| Jan 2020 | VISIBILITY/WIPER | WHILE DRIVING UNDER NORMAL HIGHWAY CONDITIONS IN FAIR WEATHER, A LARGE CRACK APPEARED IN THE WINDSHIELD ON THE DRIVERS SIDE, STARTING AT THE BOTTOM NEAR THE WIPER, AND EXTENDING APPROXIMATELY 10-12 INCHES CURVING UP AND TOWARD THE CENTER OF THE WINDSHIELD. THERE WAS NO APPARENT IMPACT OR NOISE PRIOR TO THE CRACK APPEARING. THE CRACK COMPROMISES SUBARU'S EYE-SIGHT SAFETY FEATURE AS WELL AS THE INTEGRITY OF THE WINDSHIELD IN GENERAL, CREATING A SIGNIFICANT SAFETY HAZARD FOR THE VEHICLE OCCUPANT(S). I HAVE FILED A CLAIM WITH AAA PENDING SERVICE WITH SUBARU WHICH IS SCHEDULED ON 01/13/20 (ATTACHED CONFIRMATION FROM AAA) | Crash: No Fire: No | 5,000 |
| Jan 2020 | VISIBILITY/WIPER | I RAN SOME ERRANDS ONE EVENING AND PARKED MY CAR WITH A COMPLETELY CRACK FREE WINDSHIELD, AND WHEN I GOT BACK TO MY CAR, THE WINDSHIELD WAS CRACKED FROM THE PASSENGER SIDE AND THERE IS NO EVIDENCE OF IMPACT TO CAUSE THE CRACK. | Crash: No Fire: No | 23,000 |