Complaint volume
1025 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2019 Subaru Outback Complaints
1025 consumer-submitted complaints on record for the 2019 Subaru Outback, grouped by component category.
1025 Total complaints
22 Crash reports
2 Fire reports
11 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are electrical system, visibility/wiper, unknown or other. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 22 crash reports, 2 fire reports, 11 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 466 complaints, with an average reported failure mileage of 15,557 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to electrical system, visibility/wiper, unknown or other?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2019 Subaru Outback?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2019 Subaru Outback
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2019 Subaru Outback complaints?
22 Crash
2 Fire
11 Injury
0 Fatality
22 Towed
7 Medical attention
What are the most common 2019 Subaru Outback complaint categories?
ELECTRICAL SYSTEM 280
VISIBILITY/WIPER 271
UNKNOWN OR OTHER 124
VISIBILITY 55
ELECTRICAL SYSTEM,UNKNOWN OR OTHER 27
UNKNOWN OR OTHER,VISIBILITY/WIPER 23
STEERING 22
ENGINE 14
STRUCTURE 14
VEHICLE SPEED CONTROL 11
1,025 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Feb 2020 | ELECTRICAL SYSTEM | BOUGHT NEW 11/2019.BATTERY WILL NOT STAY CHARGED...NOW ON 3RD BATTERY INSTALLED BY DEALER.TODAY,(02/27/2020) THIS BATTERY IS NOW DEAD.MY WIFE IS DISABLED AND HAS A 95 YEAR OLD MOTHER LIVING 300 MILES FROM MY HOME THAT SHE VISITS ON A REGULAR BASIS...I DO NOT TRUST THIS VEHICLE NOT TO LEAVE HER STRANDED! SUBARU HAS A PROBLEM ACCORDING TO MY RESEARCH AND THIS COULD BE A SAFETY ISSUE IF IT LEAVES YOU STRANDED. | Crash: No Fire: No | 8,000 |
| Feb 2020 | VISIBILITY/WIPER | TL* THE CONTACT OWNS A 2019 SUBARU OUTBACK. THE CONTACT STATED THAT THE LEFT DRIVER'S SIDE WINDOW WAS CRACKED WHILE PARKED FROM THE BOTTOM CURVING UP HALFWAY THE WINDOW. THE CRACK LATER EXPANDED ALL THE WAY TO THE BOTTOM. THE CONTACT STATED THAT THE CRACK WAS NOT CAUSED BY A FOREIGN OBJECT. THE VEHICLE WAS TAKEN TO SUBARU OF WICHITA (11610 E KELLOGG DR N, WICHITA, KS 67207 (316) 264-7777) TO BE INSPECTED. THE CONTACT WAS INFORMED THAT THE CRACK WAS CAUSED BY A FOREIGN OBJECT AND THAT THE REPLACEMENT WOULD NOT BE COVERED. THE CONTACT WAS INFORMED TO HAVE THE VEHICLE REPAIRED BY A WINDSHIELD COMPANY. THE WINDSHIELD WAS NOT REPLACED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 4,000. | Crash: No Fire: No | 4,000 |
| Feb 2020 | STEERING | DRIVING ON CITY STREETS - CAR STEERING WHEEL PULLS TO RIGHT WITHOUT WARNING - FEELING OF LOSING CONTROL OF CAR BY DRIVER - ALSO PULLS TO THE LEFT WHEN CHANGING LANES TO THE LEFT -- SPEED 40 TO 50 MILES AN HOUR - FEELS LIKE STEERING WHEEL IS "LOOSE" OR HAS COME LOOSE. COMPLAINED TO DEALER YESTERDAY - THEY SAID IT IS A SUSPENSION PROBLEM AND TO BRING IT BACK - HAVE AN APPOINTMENT MONDAY MORNING AT 8 AM TO HAVE IT FIXED. | Crash: No Fire: No | 2,024 |
| Feb 2020 | VISIBILITY/WIPER | WHILE SITTING STATIONARY IN MY DRIVEWAY, I HEARD A POP NOISE AND LOOKED UP AND SAW A SPONTANEOUS CRACK ON MY WINDSHIELD. IT BEGAN AT THE BLACK PORTION OF THE WINDSHIELD, DRIVER SIDE, LOWER HALF. IT TRAVELED ABOUT 5-7 INCHES WITHIN THE FIRST HOUR. | Crash: No Fire: No | 31,000 |
| Feb 2020 | VISIBILITY/WIPER | TL* THE CONTACT OWNS A 2019 SUBARU OUTBACK. THE CONTACT STATED THAT WHILE PARKED THERE WAS A CRACK THAT DEVELOPED ON THE WINDSHIELD ON THE DRIVER'S SIDE FROM THE TOP CURBING DOWN TO RIGHT BELOW THE REAR VIEW MIRROR. THE CRACK WAS NOT CAUSED BY AN OUTSIDE SOURCE. THE VEHICLE WAS TAKEN TO (FARRISH SUBARU 10407 FAIRFAX BLVD, FAIRFAX, VA 22030 (888) 485-6484) WHERE THE VEHICLE WAS INSPECTED AND THE WINDSHIELD WAS REPLACED UNDER WARRANTY. THE FAILURE WAS EXPERIENCED A SECOND TIME. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 4,700. | Crash: No Fire: No | 4,700 |
| Feb 2020 | ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),VISIBILITY/WIPER | STEERING SYSTEM/CAR FEELS UNSTABLE AT HIGHWAY SPEEDS ESPECIALLY WHEN WINDY. CENTER DISPLAY CONTROL BUTTONS DON'T ALWAYS FUNCTION. WINDSHIELD HAS CRACKED WITHOUT ROAD HAZARD INCIDENTS | Crash: No Fire: No | 3,000 |
| Feb 2020 | VISIBILITY/WIPER | WINDSHIELD CRACKED, VEHICLE WAS ONLY A COUPLE OF MONTHS OLD. WINDSHIELD CRACKED WHILE WE WERE SITTING IN A PARKING LOT - THE DEFROSTER WASN'T ON AND THERE WAS NOTHING THAT TOUCHED THE WINDSHIELD. CAR WAS PARKED AND THE CRACK JUST FORMED SPONTANEOUSLY, 2 PEOPLE WITNESSED THE CRACK IN REAL TIME. STARTED VERTICALLY FROM THE BOTTOM CENTER OF THE WINDSHIELD, WENT UP APPROXIMATELY 5 INCHES, THE SPREAD SIDEWAYS ABOUT 12 INCHES IN EITHER DIRECTION. | Crash: No Fire: No | 600 |
| Feb 2020 | VISIBILITY/WIPER | WINDSHIELD CRACK MIDLINE LOWER BLACK BAND STRETCHING ~9 INCHES BOTTOM UP NOTICED 2/23/20. THIS IS THE SECOND OEM WINDSHIELD AND WAS INSTALLED 12/19/19. FIRST WINDSHIELD WAS FACTORY INSTALLED AND HAD A ROCK CHIP THAT SPREAD OVER ENTIRE PASSENGER SIDE OF WINDSHIELD. SUBARU HAS A WINDSHIELD PROBLEM. | Crash: No Fire: No | 15,000 |
| Feb 2020 | UNKNOWN OR OTHER | THE WINDSHIELD ON MY 2019 SUBARU OUTBACK CRACKED OUT OF NOWHERE WHILE I WAS DRIVING TO WORK. THERE HAD BEEN NOTHING UP TO THIS POINT THAT WOULD HAVE RESULTED IN THE WINDSHIELD CRACKING. THERE WERE NO CHIPS OR DENTS PREVIOUS TO THE CRACKING. | Crash: No Fire: No | 5,000 |
| Feb 2020 | VISIBILITY/WIPER | BACK IN FIRST WEEK OF JANUARY, I WAS COMMUTING TO WORK VIA INTERSTATE. THERE WAS A BUMP SINCE THE ROADS ARE UNEVEN AND GOING OVER THE BRIDGE, AS SOON I WENT OVER I HEARD A CRACK. I SAW THERE WAS A CRACK ON THE WINDSHIELD FROM THE TOP OF HOOD, UP TO FRONT OF THE REARVIEW MIRROR. SINCE THEN, IT SLOWLY GOT WORSE. | Crash: No Fire: No | 16,600 |
| Feb 2020 | VISIBILITY/WIPER | TL* THE CONTACT OWNS A 2019 SUBARU OUTBACK. THE CONTACT STATED WHILE THE VEHICLE WAS PARKED THE WINDSHIELD CRACKED. THE CONTACT STATED WHILE DRIVING BETWEEN 40-45 MPH THE WINDSHIELD EXPERIENCED ANOTHER CRACK. THE VEHICLE WAS TAKEN TO SUBARU LITTLE ROCK, AR LOCATED AT 12121 COLONEL GLENN RD, LITTLE ROCK, AR 72210, TO BE REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 18,000. | Crash: No Fire: No | 18,000 |
| Feb 2020 | VISIBILITY/WIPER | 2019 SUBARU OUTBACK FRONT WINDSHIELD SUDDENLY DEVELOPED A CRACK FOR NO REASON. I WAS DRIVING ON THE HIGHWAY, HOLDING A SMOOTH STEADY SPEED, AND WAS ACTUALLY LOOKING AT THE LOCATION WHERE THE CRACK STARTED. I HEARD AN AUDIBLE SHARP "CRACK" SOUND AND I SAW A 6" VERTICAL CRACK SUDDENLY APPEAR IN THE WINDSHIELD STARTING FROM THE BOTTOM MIDDLE OF THE WINDSHIELD. THERE WAS NO REASON FOR THE CRACK TO DEVELOP -- NO ROCKS OR PEBBLES HIT THE WINDSHIELD, NO OTHER CARS WERE NEARBY, AND NO EXTERNAL OBJECT CAME INTO CONTACT WITH THE CAR. I HAD JUST PURCHASED THE CAR A COUPLE OF WEEKS EARLIER. OVER THE NEXT FEW DAYS, THE CRACK SPREAD SIDEWAYS LEFT AND RIGHT IN THE FORM OF A T. EXCEPT FOR THE INITIAL CRACK, WHICH HAPPENED WHILE DRIVING, THE EXPANSION OF THE CRACK HAS HAPPENED WHEN THE CAR HAS BEEN SITTING IN MY DRIVEWAY. I WAS SURE I WAS NOT AT FAULT FOR THE CRACKING, SO I WENT ONLINE TO SEARCH AND I FOUND PLENTY OF SIMILAR COMPLAINTS FROM OTHER SUBARU OWNERS (SEE HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-T82803_DS994225). THIS SEEMS LIKE A COMMON PROBLEM THAT WAS NOT DISCLOSED AT THE TIME OF PURCHASE OF THE VEHICLE. | Crash: No Fire: No | 6,000 |
| Feb 2020 | VISIBILITY/WIPER | I WAS DRIVING ON A HIGHWAY WHEN A CHIP SUDDENLY APPEARED ON THE WINDSHIELD ON THE LEFT SIDE ON THE WINDSHIELD. I THOUGHT THIS WAS STRANGE CONSIDERING I WAS IN THE LEFT LANE OF THE HIGHWAY WITH A LARGE MEDIAN AND NO TRUCKS NEAR ME. OVER THE NEXT HOUR THE CHIP TURNED INTO A 6 INCH PLUS CRACK. I HAVE SINCE HAD THE WINDSHIELD REPLACED UNDER MY CAR INSURANCE POLICY. | Crash: No Fire: No | 10,000 |
| Feb 2020 | VISIBILITY/WIPER | I WAS DRIVING DOWN THE ROAD AND HEARD A LOUD CRACK. I DIDN'T THINK ANYTHING OF IT BECAUSE I DIDN'T SEE ANYTHING AT THE TIME. A FEW DAYS LATER MY WIFE WAS DRIVING THE CAR AND HEARD A LOUD CRACK AND LOOKED AT THE WINDSHIELD TO SEE A CRACK FORMING ACROSS THE WINDSHIELD. IT REACHED ALMOST TO THE DRIVER SIDE VIEW WAY. THERE WAS NOT A POINT OF IMPACT IT STARTED ON THE VERY EDGE OF THE WINDSHIELD OUT OF SIGHT FROM INSIDE THE CAR. I THOUGHT MAYBE A ROCK CAME OUT OF NO WHERE AND THAT IS WHAT MY WIFE TOLD THE INSURANCE COMPANY WHEN WE GOT IT FIXED BY SAFELITE, THEN I SAW THE NOTICE ABOUT THE DEFECTIVE WINDSHIELDS AND TOLD ME TO FILE THE CLAIM THAT IS WHAT HAPPENED TO US. | Crash: No Fire: No | 13,000 |
| Feb 2020 | STEERING,VEHICLE SPEED CONTROL,VISIBILITY/WIPER | THE WINDSHIELD OF MY 2019 SUBARU OUTBACK SPONTANEOUSLY CRACKED. I WAS DRIVING DOWN A HIGHWAY AT ABOUT 50 MPH, WITH NO ONE IN FRONT OF ME OR COMING THE OTHER WAY. THE WINDSHIELD WAS NOT HIT BY ROAD DEBRIS OR ANYTHING OF THE SORT. THERE WAS JUST A LOUD "POP". THE EYESIGHT FUNCTIONALITY IS NOW INCONSISTENT AS THE CRACK EXTENDED FROM 6 INCHES TO ACROSS THE WHOLE WINDSHIELD IN A FEW HOURS. THE TEMPERATURE WAS NOT BELOW FREEZING AND WAS ABOUT 45-50 DEGREES. THE COSTS TO REPLACE A WINDSHIELD LIKE THIS ARE EXORBITANT BECAUSE OF ALL OF THE "SAFETY" FEATURES AND RE-CALIBRATING INVOLVED. I BROUGHT THE PROBLEM TO THE ATTENTION OF MY LOCAL SUBARU DEALER AND WAS TOLD IT IS NOT COVERED UNDER WARRANTY. I INQUIRED ABOUT KNOWN DEFECTS WITH THE WINDSHIELD AND WAS TOLD THERE ARE NO DEFECTS WITH THE WINDSHIELDS IN THE SUBARU OUTBACK 2019. | Crash: No Fire: No | 5,000 |
| Feb 2020 | VISIBILITY/WIPER | 20" CRACK ACROSS DRIVER SIDE SPONTANEOUSLY APPEARED IN WINDSHIELD WITH NO DAMAGE. WARRANTY DENIED BY SUBARU | Crash: No Fire: No | 12,000 |
| Feb 2020 | VISIBILITY/WIPER | WINDSHIELD IS CRACKED ACROSS PASSENGER SIDE TO MIDDLE OF WINDSHIELD.. WAS DRIVING AT HIGHWAY SPEED AND IT SPONTANEOUSLY CRACKED . THE CRACK GREW OVER A COURSE OF ABOUT 2 WEEKS.. | Crash: No Fire: No | Unknown |
| Feb 2020 | VISIBILITY/WIPER | WINDSHIELD CRACKED FOR NO REASON. | Crash: No Fire: No | 11,000 |
| Feb 2020 | VISIBILITY/WIPER | THERE IS A SMALL CRACK IN THE WINDSHIELD ON THE LEFT SIDE OR DRIVER'S SIDE OF THE CAR. THE CRACK OR DEFECT APPEARS TO BE IN BETWEEN THE GLASS. | Crash: No Fire: No | 125 |
| Feb 2020 | VISIBILITY/WIPER | WINDSHIELD CHIPPED WHILE DOING 55 ON HIGHWAY. SMALL ROCK WAS THROWN UP BY PASSING VECHICLE. OUTBACK WAS ONLY 9 HOURS OLD AND HAD 42 MILES ON THE ENGINE. | Crash: No Fire: No | 42 |
| Feb 2020 | UNKNOWN OR OTHER | FRONT WINDOW CRACKED IN MOTION ON A HIGHWAY GOING FORWARS. | Crash: No Fire: No | 800 |
| Feb 2020 | VISIBILITY/WIPER | WINDSHIELD CRACKED ACROSS DRIVERS SIDE WITH TOO LONG CRACKS WHILE DRIVING ON THE ROAD. REPLACED AND PAID FOR BY MYSELF AND MY INSURANCE 1/13/20 | Crash: No Fire: No | 23,280 |
| Feb 2020 | ELECTRICAL SYSTEM | APPLE CARPLAY AND STARLINK WILL FREEZE AND MAKE A LOUD "RINGING SOUND" UNTIL VEHICLE IS TURNED OFF AND TURN BACKED ON. | Crash: No Fire: No | 11,300 |
| Feb 2020 | UNKNOWN OR OTHER | I PURCHASED A 2019 SUBARU OUTBACK FOUR MONTHS AGO AND AM NOW ON MY THIRD WINDSHIELD. I HAVE BEEN DRIVING FOR 35 YEARS AND AT BEST HAD A SMALL CHIP ON MY WINDSHIELD. 4 MONTHS 3RD WINDSHIELD. NOT A CHIP BUT TOTALLY SHATTERED. WITH THE EYESIGHT TECHNOLOGY IN THE CAR IT'S VERY EXPENSIVE TO REPLACE. THE FIRST WINDSHIELD WAS HIT BY SOMETHING THAT GRAZED OFF THE WINDSHIELD. THE SECOND I CAME OUT IN THE MORNING AND THE WINDSHIELD HAD A TWO FOOT LONG SPIT DOWN THE CENTER OF IT. | Crash: No Fire: No | 12,000 |
| Feb 2020 | VISIBILITY/WIPER | SEPTEMBER 20, 2019. I WAS DRIVING TO WORK SURROUNDED BY AN OPEN FIELD AND NOTHING ELSE. A SPONTANEOUS FAULT APPEARED IN MY WINDSHIELD. ON THE WAY HOME THE SAME DAY, A SECOND ONE APPEARED OUT OF NOWHERE AND WITHOUT ANYTHING STRIKING THE WINDSHIELD. OVERNIGHT THE SECOND FAULT GREW LONG CRACKS FROM IT WHICH WE NOTICED. THIS IS CLEARLY A MANUFACTURING FAULT. I FEEL BADLY BECAUSE IT IS MY FIRST SUBARU PURCHASE AND HAVE BEEN MOSTLY DELIGHTED SO FAR. THERE IS NO IMPACT TO THE CAR'S WINDSHIELD, AND THE DAMAGE SPONTANEOUSLY APPEARED IN TWO PLACES JUST HOURS APART. | Crash: No Fire: No | 12,500 |