Complaint volume
64 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2019 Lexus RX Complaints
64 consumer-submitted complaints on record for the 2019 Lexus RX, grouped by component category.
64 Total complaints
11 Crash reports
0 Fire reports
2 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are fuel/propulsion system, fuel system, gasoline, unknown or other. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 11 crash reports, 0 fire reports, 2 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 19 complaints, with an average reported failure mileage of 8,100 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to fuel/propulsion system, fuel system, gasoline, unknown or other?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2019 Lexus RX?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2019 Lexus RX
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2019 Lexus RX complaints?
11 Crash
0 Fire
2 Injury
0 Fatality
5 Towed
1 Medical attention
What are the most common 2019 Lexus RX complaint categories?
FUEL/PROPULSION SYSTEM 14
FUEL SYSTEM, GASOLINE 6
UNKNOWN OR OTHER 6
SERVICE BRAKES 5
POWER TRAIN 4
ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM 3
ELECTRICAL SYSTEM,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE 2
ENGINE,FUEL/PROPULSION SYSTEM 2
FUEL/PROPULSION SYSTEM,FORWARD COLLISION AVOIDANCE 2
STRUCTURE 2
64 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Jan 2026 | ELECTRICAL SYSTEM,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | My Lexus 2019 RX450H is making a squishing squeaking brake actuator noise when pressing the brake pedal. I located well publicized TSB’s documenting the awareness by Toyota/Lexus of the problem. (TSB: MC-10245447-9999) Brake Squawk/Knock Noise. I checked with my local Lexus dealership to see if my vehicle had been repaired. It had Not!. Temecula Valley Lexus, 42081 Dealer Drive, Temecula, Ca. 92591. (951)365-6834. I scheduled an appointment for repair on 1/26/26. They rejected making the repair because my vehicle DID NOT have any codes in the computer OR any lights on the dash. They did in fact, confirm the brake actuator noise. I reject that concept because WHO could know ahead of time if a part experiences a (1st time) total failure without throwing codes and turning on dashboard lights? As I read the symptoms of severe problems experienced in a higher level of failure by brake actuators, I would not want to have to experience a crash accident in which the actuator would operate correctly in a hard stop condition or have ABS failure and brake lockup occur. Personal harm and property damage should not have to be an indicator if I can have the manufacturer cover a repair. Please advise What I should do to increase the response in the direction of getting this known problem repaired. Sincerely, [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Dec 2025 | ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE | I was dropping my husband off at cardiac rehab. I was stopped and had my foot on the brake suddenly the car launched forward into the back of a car parked in front of me. The other driver got out of the car and said he wasn't hurt. We were able to drive the car home stopping 3 times to pull pieces of the car off that were dragging on the road. We took the car to a mechanic at the end of the road. He scanned the codes for us. Pre-collision 2 ClAll ; Intuitive Park Assist ClAll Front Sensor Comm. Circuit ; Front Recognition Camera ClAll ; Lane Keeping Assist ClAll Front Radar Sensor Incorrect Axial Gap ; BCM B124B Light Source Sensor Open/Short. The insurance adjustor totaled the car and they picked it up today. No warning lights showed up on the dash until after the accident. | Crash: Yes Fire: No | Unknown |
| Nov 2025 | AIR BAGS | I am reporting a safety-related violation. The dealership told me the vehicle had only a minor accident with no airbag deployment. This was false. Carfax shows the vehicle actually had a major accident with airbag deployment, which they failed to disclose. This misrepresentation affects the safety system, airbag sensors, and the ability of the airbags to function properly in future collisions. This nondisclosure is a serious safety concern and fraudulent practice. I am requesting NHTSA to review this as potential safety fraud involving failure to disclose a prior airbag deployment. | Crash: No Fire: No | Unknown |
| Oct 2025 | UNKNOWN OR OTHER | While driving roof glass just exploded. Sounded like gun being fired. No one was around us and glass blew outward. Almost had an accident from the explosion. | Crash: No Fire: No | Unknown |
| Sep 2025 | SERVICE BRAKES | Brakes making honking sound when applied even when stopped. My brake actuator is failing and has been confirmed by the LEXUS Dealership. Noise and stiff breaks has been going on for a while. There is no recall, but Lexus put out LSB to dealerships May 15, 2023 and revisions earlier. This information should be provided to owners IMMEDIATELY, if the actuator fails, this is a safety issue. | Crash: Yes Fire: No | Unknown |
| Dec 2024 | SERVICE BRAKES | Brake actuator defective | Crash: No Fire: No | Unknown |
| Nov 2024 | ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM | For some unknown reason the car will suddenly display multiple warning lights, check engine, service needed, traction control off/inactive then the car will go into reduced engine power mode which prevents acceleration and causes the car to feel like it’s going to stall or shut off. This has happened several times on major high speed highways causing other cars to slam on their breaks, drive recklessly to avoid my failing car. My daughter has been in the car several times when this happened and it took everything in my power to not collide with another vehicle. We have taken the car to the Lexus dealership every time and they have tried to fix the car over a dozen times but it keeps happening. They don’t seem to know the issue or cause, trying several different solutions. How can a car manufacturer not know what is wrong with their own car not how to fix it? What am I supposed to do, just keep driving it and pray an accident never happens? There is no warning when this happens and no way to keep the car from swiftly decelerating or keep the car from using “minimal engine power” which I’m to,d is to protect the engine but I’m more worried about us. The date below is for the most recent incident. | Crash: No Fire: No | Unknown |
| Jul 2024 | FUEL/PROPULSION SYSTEM,FORWARD COLLISION AVOIDANCE | My vehicle has an intermittent check engine light along with an ICS malfunction code that pops up on the dashboard. The car doesn’t want to turn on after every gas fill up. After taking my car to a couple of independent shops, they determined that the issue with the car was the high pressure fuel pump. The suggested, I take it to the dealer as there was TSB bulletin on it. Furthermore I still had the letter from Lexus stating the issue. The local dealership refused to do the work and suggested other work after charging a huge amount for the car inspection. Lexus Corp wouldn’t help on the matter. There are 4 other complaints on this same issue and the dealers and the Plexus Corp are getting away with not calling this an actual recall because the government hasn’t stepped in. | Crash: No Fire: No | Unknown |
| Jul 2024 | FUEL/PROPULSION SYSTEM,FORWARD COLLISION AVOIDANCE | Unintended acceleration causing accident March 2, 2023. Low speed frontal collision avoidance assist did not engage causing accident June 11, 2024. August 2023 I agreed to video and Lexus is not providing video of accident June 11th, 2024! Recall on fuel pump and software replaced but still BAD. Radio off. Heard cybercrimes of communications systems for video game data by Meta. | Crash: Yes Fire: No | Unknown |
| Jun 2024 | STRUCTURE | Driver side upper frame has cracks start from where driver sits back to rear passenger seat. | Crash: No Fire: No | Unknown |
| May 2024 | ELECTRICAL SYSTEM,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | I’ve approximately the last 45 thousand miles, Lexus dealers have replaced the brake actuator and other components of the brake system on this vehicle at least 6 times due to noise issues. Lexus has stated that this is not a safety issue, I have an open ticket with Lexus, but yesterday I had to slam on the brakes and did not get nearly the response that should have come right away. There are no warning lights, as far as I can tell the traction control didn’t engage, and eventually the car suddenly started breaking much harder, but it was very delayed l, and disproportionate with any additional force applied. Lexus knows the brake system is an issue in this model to the point where they are covering the system for 10 years or 150,000 miles, but to say that it isn’t a safety issue seems short-sighted. This system works in conjunction with the radar sensors adaptive cruise control, and I’ve had. This car has also had a number of seeming electrical issues, with every door lock actuator replaced at least once, some of them more than once, and the infotainment system shuts down and reboots randomly or freezes. | Crash: No Fire: No | Unknown |
| May 2024 | VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM | Codes P219C & P0301 have continuously came on , these lights MIL have made the vehicle go from AWD to 2 wheel drive while in motion. [XXX] vehicle was taken to Bay Ridge Lexus. In brooklyn NY. They over looked this issue and stated it was something else. This has been confirmed via multiple diagnostics machines. Lexus of Edison has also decided not to cover this repair under warranty . The danger of going from 4 wheel drive into 2 wheel drive while in motion is extremely dangerous . These warning lights/MIL once activated has also caused the vehicles sonar to fail cause a serious safety issue. My vehicle is available to be inspected as needed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Mar 2024 | UNKNOWN OR OTHER | AC doesn't work properly. We had several incidences when we were driving from Houston (TX) to Dallas (TX) in hot summer. The AC worked well when we left Houston, however it stopped blowing cool air when we were in the middle of nowhere on highway. The air became warmer and warmer, and there isn't anyway that we can adjust the air volume nor to cool it down. We took our car to Lexus dealer for diagnosis and nothing unusual was detected. The dealer suspect the cool air clogged in condenser that blocked cool air from entering the cabin. This is truly a safety concerns to all Lexus owners. When we drive on highway, in the middle of nowhere in hot summer, the car cannot provide a comfortable environment to driver and passengers, especially for babies or older passengers. It's a safety design flaw with Lexus RX350. | Crash: No Fire: No | Unknown |
| Jan 2024 | POWER TRAIN | It’s the third time that the transmission has hard time to move out of from either 1st or 2nd gear. The car jerks then plunges forward then I could smell burning smell inside the car after 5-15?seconds of the incident. The car only has 33,000 miles. | Crash: No Fire: No | Unknown |
| Nov 2023 | SERVICE BRAKES | At the initiation of braking effort by pressing the pedal, there is a noise. This noise goes away completely beyond a point of compressing the brake pedal and even before complete braking. Lexus dealer said it was brake actuator. Repairing it is labor intense and costs $3800. However not a safety concern and can be driven. He did offer to do regular maintenance of topping off fluid, multi-point inspection, tire rotation package. I saw there were recalls and complaints about the same problem with other year's Lexus models. Can you investigate this and let us know if we can avail a recall fix for this? Thank you for your time. [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Nov 2023 | ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM | While vehicle was being driven into the garage the vehicle suddenly accelerated on it own without driver pushing on gas pedal. Vehicles automatic emergency braking did not engage. Vehicle then struck steel shelving and wooden cupboards causing considerable damage to vehicle. The body shop where the vehicle was taken for repair experienced the same surging phenomena when they moved the vehicle. There were no system warning lamps visible prior to the episode. The vehicle has not been inspected by Lexus. | Crash: Yes Fire: No | Unknown |
| Jul 2023 | POWER TRAIN | The contact owns a 2019 Lexus RX350. The contact stated while driving 50 MPH, there was a delay during acceleration. There was no warning light illuminated. The vehicle was taken to the dealer to be diagnosed; however, no cause for the failure was found. The failure recurred several times and the vehicle was diagnosed several times however, no cause for the failure was found. The manufacturer was contacted and stated that the vehicle was not under recall. The failure mileage was 17,500. | Crash: No Fire: No | 17,500 |
| Jun 2023 | AIR BAGS,STRUCTURE,FORWARD COLLISION AVOIDANCE | On december 28th , 2022, i was giving a ride to a collegue of mine. She opened the door and got in . I proceeded to get the car out of park and suddenly the car accelerated and i could not get the car under control. I turned the car so it would not hit the structure in front of me. I turned but still could not control the car and the only way was to put the car in to park . It jumped the curb and stopped. The Left side door opened in the process and was open as this happened. | Crash: Yes Fire: No Towed | Unknown |
| May 2023 | SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | Lexus 2019 RX350 driving down hill with adaptive cruise control on tries to keep speed set at 72mph but as going down hill car gains speed so adaptive cruise control applies brakes to slow down. After 1-2 mile of downhill driving the car starts to vibrate severely until ADC is turned off allowing brakes to cool. Brakes seem normal as they slow car down without the vibration. Engaging ADC starts the whole process over again while going down hill. ADC does not cause vibration if on normal level or slightly downgrade sloping road. | Crash: No Fire: No | Unknown |
| May 2023 | SERVICE BRAKES,FUEL/PROPULSION SYSTEM,FORWARD COLLISION AVOIDANCE | The accident happened on 12/28/22. At 8:50 am, I was picking up a friend and was leaving the parking lot. My friend got in and and then opened the door to lock it again . My foot was on the gas pedal trying to leave the parking lot. The car jumped and went to the opposite side. I turned the steering wheel to keep it from hitting an object but could not get any control on the car. The car kept accelerating and I had to put the car back into park to stop the car. The acceleration was so much that the car jumped the curb and stopped by a wall. The air bags opened up. | Crash: Yes Fire: No Towed | Unknown |
| Jan 2023 | FORWARD COLLISION AVOIDANCE | The contact owns a 2019 Lexus RX350. The contact stated that while driving at 70 MPH with the cruise control activated; the forward collision avoidance feature failed to operate as needed. As a result, the contact hit an 18-wheeler vehicle that had unexpectedly merged into his lane. The contact depressed the brake pedal prior to the collision back of the vehicle at approximately 10 to 15 MPH. The air bags did not deploy upon impact. There were no injuries and a police report was not filed. The contact managed to still drive despite minor front-end damage to the vehicle. The contact took the vehicle to the dealer where it remained in their possession for three months; an investigator was sent to the dealer to inspect the vehicle. The investigation determined that there was no fault with the vehicle. The manufacturer was notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 9,000. The contact stated that the radar assisted cruise control nor the brakes helped to slow the vehicle. | Crash: Yes Fire: No | 9,000 |
| Oct 2022 | AIR BAGS,SEAT BELTS | I was hit by another car. Both cars were totaled. My seatbelt did not lock and my air bag did not deploy. I hit my head so hard against the steering wheel. I got a concussion and now I have daily headaches and my neck is killing me. The seat belt should have locked and the air bag should have deployed. | Crash: Yes Fire: No Injuries: 2 Towed Medical attention | Unknown |
| Sep 2022 | UNKNOWN OR OTHER | AC drain was clogged/malfunctioned which resulted in constant condensation in footwell. The problem persisted which resulted in black mold in the carpet and footwell insulation beneath the carpet. Lexus service advisers insisted the ac drainage line was clogged by a spiderweb but the picture they took didn’t show any spiderweb. After researching many Lexus forums, it seems like a common problem and many other people were given the same excuse of a spiderweb clogging the drainage line that also resulted in mold. Lexus doesn’t seem to want to take responsibility for the problem and rather blame a spider. They estimated $10,000 to replace the carpet and fix the problem. Other people on forums were also quoted $8,000-$15,000 as well. | Crash: No Fire: No | Unknown |
| Jan 2022 | FUEL/PROPULSION SYSTEM | In heavy traffic the car stalled and by pumping the accelrator several times it activated..then at the stop light it did the same issue and heavy traffic was upon me blowing there horns..I carryed it to a lexus dealer and they could not determine the problem..I went online and found out that their is a recall on this vehicle..which was not taken care of by the car dealer before I purchased the vehicle in April 2021. Lives can be taken and I want this problem taken care of before it's our lives. | Crash: No Fire: No | Unknown |
| Dec 2021 | VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE | Sudden acceleration while parking; collision with post & fence Failure of safety systems; including ‘collision avoidance’ breaking, ‘collision warning’ alarm, air bag failed to deploy. Repair shop to evaluate the physical damage to the car the week of 13December2021. Lexus has been notified; case number 211208000564. Lexus has not contacted me or the insurance company as of 10December2021. Mishawaka, Indiana Police Dept. case #2112070051 | Crash: Yes Fire: No Towed | Unknown |