Complaint volume
709 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2019 Jeep Wrangler Complaints
709 consumer-submitted complaints on record for the 2019 Jeep Wrangler, grouped by component category.
709 Total complaints
9 Crash reports
8 Fire reports
7 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are steering, steering,suspension, electrical system. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 9 crash reports, 8 fire reports, 7 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 387 complaints, with an average reported failure mileage of 13,814 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to steering, steering,suspension, electrical system?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2019 Jeep Wrangler?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2019 Jeep Wrangler
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2019 Jeep Wrangler complaints?
9 Crash
8 Fire
7 Injury
0 Fatality
12 Towed
4 Medical attention
What are the most common 2019 Jeep Wrangler complaint categories?
STEERING 265
STEERING,SUSPENSION 61
ELECTRICAL SYSTEM 53
POWER TRAIN 33
UNKNOWN OR OTHER 27
SUSPENSION 26
VISIBILITY/WIPER 20
STEERING,SUSPENSION,WHEELS 19
STRUCTURE 11
ENGINE 10
709 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Feb 2019 | STEERING | STEERING HAS A DEAD SPACE, ABOUT A 1.5" TO 2" UNTIL IT STARTS TURNING. WHILE GOING OVER 50MPH IT TENDS TO DRIFT AWAY FROM THE ROAD. I'M CONSTANTLY ADJUSTING MY STEERING. | Crash: No Fire: No | 200 |
| Jan 2019 | STEERING | STEERING STIFFENS UP AT 50MPH AND UP.UNABLE TO SHIFT LANES,IT LOOSENS BACK SUDDENLY WHEN SPEEED DROPS TO 30 AND BELOW CAUSING CAR TO SWAY IF NOT PAYING ATTENTION | Crash: No Fire: No | 200 |
| Jan 2019 | STEERING | LOOSE STEERING, AND WANDERING WITH EXTREME WOBBLING WHEN HITTING ANY VARIATION IN ROAD SURFACES. CERTAINLY HAS AN UNSAFE FEELING AT HIGHWAY SPEEDS. SOMETHING IS NOT RIGHT IN THE DESIGN OF EITHER THE STEERING BOXES AND OR FRONT END SUSPENSION COMPONENTS OF THIS VEHICLE. ALREADY HAD STEERING DAMPER REPLACED WITH NO IMPROVEMENTS. | Crash: No Fire: No | 1,300 |
| Jan 2019 | STEERING | I RECEIVED THE RUBICON ON 12/8/19. LESS THAN 2K PAVEMENT MILES LATER, ON 1/7/19 I EXPERIENCED SEVERE INTERMITTENT POWER STEERING FAILURE. I LEFT WORK AT 6P, 40 DEGREES, NO PRECIPITATION. AFTER DRIVING 1/5 MILE, 10 MPH, I PULLED TO A STOP TO YIELD ON TO A 4 LANE HIGHWAY. AFTER STOPPING BRIEFLY, I PULLED ONTO THE HIGHWAY IN VERY DENSE RUSH HOUR TRAFFIC ONLY TO FIND I HAD NO POWER STEERING. I GOT TWO LANES OVER TO THE TURNING LANE AND PULLED TO A STOP AT THE TRAFFIC LIGHT. THE POWER STEERING CAME BACK ON. WHEN THE LIGHT TURNED GREEN, I TURNED LEFT ONTO THE HIGHLY TRAVELED, EXTREMELY WINDY ROAD. A COUPLE HUNDRED FEET ONTO THAT ROAD, DRIVING 20 MPH, THE POWER STEERING TURNED OFF AGAIN. I PULLED INTO A HOUSING DEVELOPMENT, TURNED THE VEHICLE OFF, WAITED SOME TIME, THEN BACK ON. I TRAVELED THROUGH THE DEVELOPMENT AT 10 MPH AND THE POWER STEERING REMAINED ON. I TURNED BACK ON TO THE MAIN ROAD, A FEW MINUTES LATER THE POWER STEERING AGAIN TURNED OFF. THE POWER STEERING CONTINUED TO TURN OFF AND ON FOR THE NEXT HOUR OF DRIVING 5 MPH TO 50 MPH ON WINDY ROADS THAT WERE FILLED WITH BUMPER TO BUMPER TRAFFIC. THE POWER STEERING TURNED OFF AND ON NO MATTER WHAT SPEED OR WHAT DIRECTION I WAS GOING. I GOT THE VEHICLE TO DIEHL DEALERSHIP THAT EVENING. IT IS NOW 11 DAYS LATER AND THEY HAVE STILL NOT PERFORMED ANY SERVICE ON MY VEHICLE. JEEP HAS NOT ACKNOWLEDGED THE SITUATION TO MY KNOWLEDGE SO DIEHL SERVICE IS JUST GUESSING HOW TO FIX THIS LIFE THREATENING SITUATION. THE JEEP WAS LESS THAN ONE MONTH OLD WHEN THIS HAPPENED. I AM NOW PAYING FOR A 55K VEHICLE THAT I HAVEN'T HAD IN MY POSSESSION FOR ALMOST TWO WEEKS. | Crash: No Fire: No | 1,970 |
| Jan 2019 | STEERING,SUSPENSION,WHEELS | IN DECEMBER, ON TWO DIFFERENT OCCASIONS, I EXPERIENCED WHAT I HAVE COME TO FIND OUT IS KNOWN AS THE 'DEATH WOBBLE' IN MY NEW WRANGLER JL. AFTER GOING OVER A SERIES OF SMALL BUMPS ON A HIGHWAY AT 65-70MPH, MY JEEP WENT INTO A VIOLENT SHAKING EPISODE. I ACTUALLY THOUGHT ONE OF THE WHEELS WAS COMING OFF. THE DEALERSHIP SAID THAT THIS COULD BE REPAIRED BY REPLACING THE STABILIZER BAR WITH A HEAVIER DUTY ONE. THEY DID THE REPAIR. ON FRIDAY OF LAST WEEK, I HAD 6 EPISODES OF THE DEATH WOBBLE IN ONE DAY. THE DEALER IS TAKING MY JEEP BACK IN TOMORROW TO LOOK AT IT AGAIN. THIS MIGHT BE THE SCARIEST THING I HAVE EXPERIENCED IN MY 30+ YEARS OF DRIVING. | Crash: No Fire: No | 20,000 |
| Jan 2019 | STEERING | JEEP IS ALMOST IMPOSSIBLE TO DRIVE IN A STRAIGHT LINE. WE ARE AVID JEEP PEOPLE AND TIRE PRESSURE IS CORRECT. JEEP NEEDS CONSTANT STEERING INPUT TO BE DRIVE DOWN THE HIGHWAY OR ANY STRAIGHT SMOOTH ROAD WITHOUT ANY OTHER FORCES ACTING AGAINST. SEEMS LIKE NO MATTER WHAT YOU DO YOU ARE ALWAYS CORRECTING TO TRY TO DRIVE DOWN THE RAOD STRAIGHT. THERE IS ABOUT 2" PLUS YOU CAN TURN THE WHEEL BACK AND FORTH AND NOTHING HAPPENS ON THE ROAD OR WHEELS ACTUALLY TURNING AT ALL. THIS IS DANGEROUS AND NEEDS TO BE FIXED. I TOOK IT TO THE DEALER AND THEY FOUND NOTHING WRONG BUT I DISAGREE WITH THIS. WE HAVE A 2016 WRANGLER LIFTED WITH BIG TIRES AND IT DRIVES STRAIGHT A'S AN ARROW JUST LIKE OUR BRAND NEW VOLVO. JEEP ONLY HAS 2800MI. !! | Crash: No Fire: No | 2,800 |
| Dec 2018 | STEERING | CAR AS A VERY OBVIOUS STEERING PLAY, MORE OBVIOUS AT SPEED ABOVE 40MPH. THE JEEP IS HARD TO KEEP ON LANE IN NORMAL HIGHWAY DRIVING AND DANGEROUS. | Crash: No Fire: No | Unknown |
| Dec 2018 | STEERING,SUSPENSION | VEHICLE HAS BEEN AT DEALER SINCE OCTOBER WITH WHAT I HAVE FOUND BY RESEARCH TO BE CALLED A "DEATH WOBBLE" THE VEHICLE SHAKES UNCONTROLLABLE AROUND CORNER AND OVER BUMPS AND CANNOT BE DRIVEN. I HAVE CONTACTED JEEP CUSTOMER SERVICE SEVERAL TIMES PER WEEK SINCE THIS HAS STARTED WITH ZERO RESOLUTION. I ATTACHED SERVICE RECORDS OF WHAT THEY HAVE TRIED TO FIX AND HASNT WORKED. I NEED HELP. | Crash: No Fire: No | 14,123 |
| Dec 2018 | STEERING | JEEP WANDERS BACK AND FORTH BETWEEN LANES. THE AMOUNT OF EFFORT TO KEEP IT STRAIGHT IS EXHAUSTING. | Crash: No Fire: No | 20 |