Complaint volume
709 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2019 Jeep Wrangler Complaints
709 consumer-submitted complaints on record for the 2019 Jeep Wrangler, grouped by component category.
709 Total complaints
9 Crash reports
8 Fire reports
7 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are steering, steering,suspension, electrical system. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 9 crash reports, 8 fire reports, 7 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 387 complaints, with an average reported failure mileage of 13,814 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to steering, steering,suspension, electrical system?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2019 Jeep Wrangler?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2019 Jeep Wrangler
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2019 Jeep Wrangler complaints?
9 Crash
8 Fire
7 Injury
0 Fatality
12 Towed
4 Medical attention
What are the most common 2019 Jeep Wrangler complaint categories?
STEERING 265
STEERING,SUSPENSION 61
ELECTRICAL SYSTEM 53
POWER TRAIN 33
UNKNOWN OR OTHER 27
SUSPENSION 26
VISIBILITY/WIPER 20
STEERING,SUSPENSION,WHEELS 19
STRUCTURE 11
ENGINE 10
709 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| May 2019 | STEERING | EXCESS PLAY IN STEERING WHILE DRIVING. THE EXCESS PLAY GETS WORSE AT HIGHWAY SPEEDS AND REQUIRES CONSTANT SMALL CORRECTIONS IN THE STEERING IN ORDER TO STAY IN YOUR LANE. THIS "WANDERING" OF THE VEHICLE GETS DANGEROUS AS YOUR ARE CONSTANTLY TRYING TO KEEP THE VEHICLE FROM WANDERING INTO OTHER LANES. NEEDLES TO SAY, IT IS ALSO EXHAUSTING ON TRIPS. | Crash: No Fire: No | 1,500 |
| May 2019 | STEERING | I HAVE 2019 JEEP WRANGLER AND SOMETHING IS WRONG WITH THE STEERING YOU CAN'T KEEP IT IN THE LANE. YOU ARE ALWAYS CORRECTING YOUR STEERING TO KEEP IT GOING STRAIGHT. I HAVE HAD 2 OTHER WRANGLERS AND NONE OF THEM DROVE LIKE THIS. I HAVE BROUGHT IT TO THE DEALERSHIP AND THEY KEEP TELLING NOTHING IS WRONG. SOMETHING IS WRONG WITH THIS JEEP. THIS HAPPENS WHEN DRIVING AT ANY SPEED BUT IS MORE NOTICEABLE WHEN YOU ARE GOING 50MPH ON ANY ROAD TYPE. | Crash: No Fire: No | 15 |
| May 2019 | ENGINE | I PURCHASED THIS VEHICLE ON MAY 1ST 2019 AND PARK THE CAR WITH ONLY APROX. 63 MILES ON IT THAT NIGHT. ON MAY 2ND 2019 AFTER DRIVING A COUPLE OF MILES THE CHECK ENGINE LIGHT CAME ON ALONG WITH THE STOP/START ICON WITH THE EXPLANATION SIGN IN IT CAME ON . I PARKED THE VEHICLE AND NEXT AVAILABLE DAY WAS THAT SATURDAY MAY 4TH 2019 TO BRING BACK TO SECURITY CHRYSLER DODGE JEEP IN AMITYVILLE, NY. MY VEHICLE WENT IN WITH 88 MILES. MAY 6TH I WAS ADVISED VEHICLE WAS CLEARED FOR PICK UP. GOT TO DEALER AROUND 8:15PM MAY 6TH AND STILL FOUND STOP/START WARNING ICON ILLUMINATED ON VEHICLE.. DEALER COULD NOT FIND ISSUE, THEY PUT OVER 15 MILES ON MY VEHICLE FOR DRIVE CYCLING THE VEHICLE BUT NO REPAIRS WERE MADE. I AM DISSATISFIED WITH THE OUTCOME SO FAR AND DONT HAVE MY VEHICLE BACK AS YET AND ITS MAY 8TH 2019. | Crash: No Fire: No | 64 |
| May 2019 | VISIBILITY/WIPER | THE VEHICLE HAS LED HEADLIGHTS, DRIVING AT NIGHT DURING ANY TYPE OF SNOW, THE HEADLIGHTS BECOME COMPLETELY COVERED AND THEIR IS NO LIGHT COMING FROM THE HEADLIGHTS, FORCING ME TO PULL OFF THE ROAD AND CLEAR THE SNOW REPEATEDLY. THIS IS DANGEROUS. | Crash: No Fire: No | 6,000 |
| May 2019 | STEERING | EXCESS PLAY IN STEERING WHILE DRIVING. THE EXCESS PLAY GETS WORSE AT HIGHWAY SPEEDS AND REQUIRES CONSTANT SMALL CORRECTIONS IN THE STEERING IN ORDER TO STAY IN YOUR LANE. THIS "WANDERING" OF THE VEHICLE GETS DANGEROUS AS YOUR ARE CONSTANTLY TRYING TO KEEP THE VEHICLE FROM WANDERING INTO OTHER LANES. NEEDLES TO SAY, IT IS ALSO EXHAUSTING ON TRIPS. THIS IS A KNOWN ISSUE BY THE MANUFACTURE HOWEVER IS NOT AFFECTING ALL OF THE WRANGLES AS SOME OF THEM HAVE NO STEERING ISSUES WHATSOEVER. MOST DEALERSHIPS WILL TELL YOU THAT THE VEHICLE DRIVES AS DESIGNED, HOWEVER, THIS IS MY 4TH WRANGLER AND I HAVE NEVER FELT THIS PLAY IN STEERING BEFORE. I HAVE TEST DRIVEN SIX WRANGLERS IN 2019 AND SOME DRIVE PERFECT, SO I KNOW THE VEHICLE CAN DRIVE MUCH BETTER AND THE "LOOSE" STEERING IS NOT DRIVING AS DESIGNED. IF IT IS, JEEP HAS A REAL PROBLEM ON THEIR HANDS AS THIS WILL CAUSE ACCIDENTS. | Crash: No Fire: No | 15 |
| May 2019 | UNKNOWN OR OTHER | REMOVED MY FRONT BUMPER FOR FLAT TOWING AND UPON REMOVAL NOTICED EXTREMELY POROUS WELDS AND SEVERAL WELDS WITH LACK OF FUSION, SPATTER, AND UNDERCUT. | Crash: No Fire: No | 5,500 |
| Apr 2019 | STEERING | STEERING IS VERY LOOSE AND REQUIRES CONSTANT CORRECTION. I BOUGHT THIS ON 4/24/2019 BRAND NEW. IT IS EXTREMELY DANGEROUS BECAUSE IT STEERS LEFT OR RIGHT ON ITS OWN WITHOUT DRIVER INPUT. THIS NEEDS TO BE FIXED BEFORE SOMEONE DIES. THIS IS NOT A "JEEP THING". IT'S NOT NORMAL. THIS IS A SERIOUS SAFETY ISSUE. IT SHOULD NOT BE ATTEMPTING TO CHANGE LANES ON ITS OWN. | Crash: No Fire: No | 80 |
| Apr 2019 | STEERING | STEERING IS ALL OVER THE PLACE, DRIFTS ACROSS LANES AT HIGHWAY SPEEDS, HAS A DEAD SPOT AT CENTER. HARD TO KEEP IT ON THE ROAD! | Crash: No Fire: No | 250 |
| Apr 2019 | STEERING | STEERING FEELS LOOSE WHEN DRIVING AT ANY SPEED. CAR WANDERS ON THE ROAD AND REQUIRES CONSTANT STEERING INPUT TO STAY IN THE LANE. FEELS LIKE I AM DRIVING AN OLD TOY GO-CART, WITH A DEAD SPOT IN THE STEERING. THERE IS SO MUCH PLAY THAT THE STEERING WHEEL CAN BE TURNED ~10 DEGREES WITH NO CHANGE. RESEARCHED THAT THIS IS A CHRONIC PROBLEM WITH 2018 AND 2019 JEEP WRANGLERS. JEEP SERVICE STATES THAT THE PROBLEM CAN BE FIXED WITH A NEW TRACK BAR, BUT THE DEALERS ARE ALLOWED TO ONLY ORDER ONE PART PER WEEK. MY DEALER STATED THAT HE CANNOT ORDER THE PART FOR ANOTHER 4 DAYS! SINCE WHEN CAN A MANUFACTURER RATION PARTS THAT ARE CRITICAL FOR VEHICLE SAFETY?! | Crash: No Fire: No | 100 |
| Apr 2019 | STEERING | VEHICLE STEERING IS EXTREMELY HARD TO KEEP VEHICLE IN A STRAIGHT LINE. ESPECIALLY DIFFICULT AT HIGHER SPEEDS, 60+. YOU ARE CONSTANTLY FIGHTING THE VEHICLE. SHOULD YOU LOOK AWAY JUST FOR A SECOND YOU FIND YOURSELF VEERING TO ONE SIDE OR ANOTHER. VERY UNSAFE IN MY OPINION. YOU MUST BE EXTREMELY VIGILANT AT ALL TIMES. LESS THAN 300 MILES ON MY VEHICLE. I WILL BE TAKING IT BACK TO THE DEALERSHIP TO SEE WHAT IS WRONG. SEARCHING JEEP FORUMS THIS APPEARS TO BE A BIG PROBLEM WITH OTHER JEEP OWNERS AND NOTHING IS BEING ADDRESS BY JEEP. I PURCHASED THIS VEHICLE ON 04/02/2019. | Crash: No Fire: No | Unknown |
| Apr 2019 | STEERING | WHILE DRIVING 3 TIMES IN 229 MILES THE POWER STEERING SYSTEM HAS SUDDENLY STOPPED WORKING. NOT STEERING EASILY AT ALL. NO LIGHTS. NO WARNINGS. NO ALARMS. NO ERRORS. ALL THREE TIMES IT JUST CAME BACK ON 1/4 TO 2 MILES LATER. | Crash: No Fire: No | 229 |
| Apr 2019 | STEERING,SUSPENSION | WANDERING LOOSE DEAD STEERING, BRAND NEW VEHICLE WITH ONLY 176 MILES. THE VEHICLE WANDERS AS YOU DRIVE DOWN THE ROAD, TRYING TO STAY IN A STRAIGHT LINE REQUIRES MUCH VIGILANCE AND ATTENTION, IF YOU LOOK DOWN TO ADJUST YOUR TEMPERATURE OR ADJUST THE RADIO, THE VEHICLE WILL VEER TOWARDS ANOTHER LANE OF TRAFFIC EVEN THOUGH YOU'VE MADE NO STEERING INPUT CHANGES, THEN YOU NEED TO MOVE THE STEERING WHEEL 1.5 TO 2 INCHES TO START TO GET STEERING INPUT TO CORRECT THE VEHICLE FROM THE OTHER LANE AND BACK INTO YOURS. IT SHOULD BE MORE RESPONSIVE. THE VEHICLE REQUIRES EXCESSIVE STEERING AND VEERS ON IT OWN. ALSO WHEN DRIVING AT HIGHWAY SPEEDS AND YOU ENCOUNTER A BUMP OR POTHOLE, THE VEHICLES FRONT END WILL SHAKE WOBBLE AS IF YOU'VE LOST CONTROL FOR ONE TO TWO SECONDS, I WOULD HATE TO ENCOUNTER THIS GOING AROUND A TURN AT A FREEWAY SPEED. THIS BRAND NEW VEHICLE IN THE YEAR 2019 SHOULD NOT OPERATE THIS WAY, IT IS UNSAFE FOR THOSE INSIDE THE VEHICLE AND POSSIBLE OTHERS WHEN IT VEERS ON ITS OWN. | Crash: No Fire: No | 75 |
| Apr 2019 | ELECTRICAL SYSTEM | UCONNECT 8.4 GPS AND ELEVATION INOP INTERMITTENTLY. IN THE MIDDLE OF ANYWHERE. NO PATTERN. CITY, COUNTRY, ETC. OUTSIDE TEMP INOP ONCE AT 40 TO 60 F BACKUP CAMERA NEGATIVE COLORING/BLACK INTERMITTENT. ALL SEEM TO RESET AFTER A DAY. | Crash: No Fire: No | 2,000 |
| Apr 2019 | STEERING | STEERING WANDERS ON HIGHWAY SPEEDS. DOES NOT KEEP IN LANE, NEEDS CONSTANT STEERING CORRECTION AND INPUT. YOU CANT TAKE YOUR EYES OFF EVEN FOR A SECOND AS IT COULD MEAN THE JEEP COULD BE GOING INTO ONCOMING LANE OR ADJACENT LANES. | Crash: No Fire: No | 180 |
| Mar 2019 | STEERING,POWER TRAIN | #1, STEERING CONTROL IS TERRIBLE WITH THIS JEEP. HAVE TO CORRECT THE STEERING CONTINUOUSLY JUST TO KEEP IT IN THE PROPER LANE. OTHER NEW JEEP OWNERS THAT I HAVE LISTENED TO COMPLAIN ABOUT THIS PROBLEM TO THEIR DEALERSHIPS. THEY GET THE SAME ANSWERS AS I HAVE RECEIVER FROM THE SERVICE MANAGERS "IT'S A JEEP THING AND YOU JUST HAVE TO LIVE WITH IT". THIS IS A SAFETY HAZARD AND THE COMPANY NEEDS TO CORRECT IT BEFORE SOMEONE GETS KILLED. #2. DRIVETRAIN. I HAVE OWNED OTHER JEEPS IN MY TIME BUT NEVER ONE WITH A TRANSFER CASE AS STILL TO SHIFT AS THIS ONE. AND ONCE AGAIN I AM NOT THE ONLY JEEP DRIVER COMPLAINING ABOUT HOW HARD IT IS TO SHIFT FROM HI TOLO FOUR WHEEL DRIVE AND IMPOSSIBLE TO GET INTO LOW LOW. I AM NOT EXACTLY WEAK AND I HAVE TO PULL ON THE LEVER TO GET IT INTO LOW WITH ALL MY MIGHT. MY DEALERSHIP TELLS ME IT WILL LOOSEN UP THE MORE YOU USE IT. MY WIFE DRIVES THIS VEHICLE AND SHE FINDS IT IMPOSSIBLE TO PUT INTO LOW RANGE NO MATTER HOW HARD SHE TRIES. I BOUGHT THIS NEW VEHICLE TO BE ABLE TO USE IT NOW NOT SOME TIME IN THE FUTURE. | Crash: No Fire: No | Unknown |
| Mar 2019 | VISIBILITY | TL* THE CONTACT OWNS A 2019 JEEP WRANGLER. THE CONTACT STATED THAT THE REAR DEFROSTER WAS INOPERABLE. THE VEHICLE WAS TAKEN TO HUNTINGTON DODGE (5080 JERICHO TURNPIKE, COMMACK, NY 11725, (631) 993-3300) WHERE IT WAS DIAGNOSED THAT THE ENTIRE REAR WINDOW NEEDED TO BE REPLACED AND THE PARTS WOULD NOT BE AVAILABLE UNTIL APRIL 22, 2019. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS NOT PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 9,000. | Crash: No Fire: No | 9,000 |
| Mar 2019 | VISIBILITY/WIPER | WINDSHIELD CHIPS EASILY. WHILE DRIVING INTO WORK AT SPEEDS AROUND 35MPH A SMALL CHIP OCCURRED EXTREMELY EASILY. I AM NOT ONE TO FOLLOW CLOSE BEHIND PEOPLE AND IN 16 YEARS OF DRIVING HAVE NEVER HAD A CRACKED WINDSHIELD. THIS HAPPENED ON DAY 3 OF OWNERSHIP. GETTING ON JEEP FORUMS THERE ARE 23 PAGES OF PEOPLE THAT HAVE REPLACE THEIR $500 WINDSHIELDS MULTIPLE TIMES. | Crash: No Fire: No | 159 |
| Mar 2019 | STEERING,SUSPENSION,WHEELS | AFTER ABOUT 2700 MILES ON THE ODOMETER OUR STOCK JEEP WRANGLER UNLIMITED RUBICON WITH NO AFTERMARKET PARTS STARTED TO HAVE VERY POOR STEERING, AND WAS HARD TO KEEP IN OUR LANE. IT ALSO STARTED TO HAVE THE STEERING WHEEL SHAKE BACK AND FORTH FAST WHEN HITTING AN EXPANSION JOIN IN THE ROAD OR A BRIDGE. THE JEEP IS NOW DIFFICULT TO KEEP IN OUR LANE, AND IS VERY DIFFICULT TO DRIVE ON NARROW, WINDY OR ROADS WITH CONSTRUCTION. WE WERE ALMOST IN MULTIPLE ACCIDENTS ONCE THIS STARTED ON A ROAD TRIP. THIS ISSUE GETS WORSE AND WORSE WITH SPEED. YOU CAN GRAB THE TIE RODS ENDS AND TRACK BAR AND OTHER STEERING COMPONENTS AND THEY ALL NOW HAVE LIKE 1/8 IN OF PLAY AT EACH END. YOU CAN EASILY SHAKE THEM UP AND DOWN / BACK AND FORTH. THIS WAS NOT AN ISSUE FOR THE FIRST 2500 OR SO MILES. THIS IS A VERY DANGEROUS SITUATION AS AT TIMES YOU HAVE TO SLOW DOWN VERY FAST DUE TO THE STEERING WHEEL SHAKING. ALSO, IT VEERS FROM SIDE TO SIDE DUE TO THE LOOSE STEERING WHERE YOU CAN MOVE THE STEERING WHEEL OVER 1 1/2 INCHES WITHOUT THE TIRES MOVING AT ALL. I HAVE VIDEOS OF ALL THESE ISSUES OCCURRING, AND YOU CAN ALSO SEE THE STEERING COMPONENTS MOVING WHEN THE STEERING WHEEL IS TURNED BEFORE THE PLAY IS OUT AND THE WHEELS MOVE. WE ARE NOW SCARED TO DRIVE OUR VEHICLE DUE TO OUR SAFETY AND THE SAFETY OF OTHERS ON THE ROAD. | Crash: No Fire: No | 2,700 |
| Mar 2019 | POWER TRAIN | WHILE DRIVING TO WORK HAD PROBLEMS WITH ENGINE REVVING TRYING TO SHIFT THERE WAS A LOUD BANG, PULLED OFF THE ROAD, STARTED SEEING SMOKE COME FROM THE VEHICLE THEN WAS ENGULFED IN FLAMES AND BURNED COMPLETELY UP. THERE IS A COMPLAINT WITH FCA CASE NUMBER 58132542 THE VEHICLE WAS TRAVELING AT 40 MPH ON 295 PARKWAY WHEN THE PROBLEM STARTED. I DID NOT TAKE ANY PICTURES THERE IS A POLICE REPORT IF NEEDED. THE VEHICLE HAD ONLY BEEN IN MY POSITION SENSE 26 JAN 2019 WITH ONLY 1000 MILES ON IT WHEN IT HAD A CATASTROPHIC FAILURE THAT RESULTED JEEP TOTALLY BURNING UP. *DT*JB | Crash: No Fire: Yes | 1,000 |
| Mar 2019 | STEERING | LOOSE STEERING. LARGE DEAD SPOT. OFF CENTERED. VERY WOBBLY AND NOT STABLE. WANDERS ON THE HIGHWAY AND WON'T DRIVE IN A STRAIGHT LINE. DANGEROUS. | Crash: No Fire: No | 370 |
| Mar 2019 | STEERING | THE VEHICLE WANDERS ALL OVER THE ROAD. I AM CONSTANTLY MOVING THE STEERING WHEEL JUST TO KEEP IT BETWEEN THE LINES. IF I HOLD THE STEERING WHEEL STRAIGHT THE JEEP WILL SUDDENLY AND VERY SHARPLY PULL TO THE RIGHT OR THE LEFT INTO ANOTHER LANE. IT MAKES NO DIFFERENCE WHETHER THE ROAD IS SMOOTH OR ROUGH. IT HAPPENS ALL THE TIME. THE FASTER I AM GOING THE HARDER IT IS TO KEEP CONTROL. IT IS ACTUALLY FRIGHTENING AT SPEEDS ABOVE 45 MPH. I WOULDN'T EVEN CONSIDER TAKING IT ON A HIGHWAY AT 70 MPH. THIS ISN'T JUST "JEEP STEERING". THIS IS MY 4TH WRANGLE AND THEY ALL HAD "JEEP STEERING". THIS IS A VERY DANGEROUS PROBLEM THAT JEEP SEEMS TO BE IGNORING. | Crash: No Fire: No | 200 |
| Mar 2019 | STEERING | THE STEERING IN VERY LOOSE AT HIGHWAY SPEEDS ALLOWING VEHICLE TO WANDER ALL OVER. VERY HARD TO KEEP IN TRAFFIC LANES. DEALER HAS BEEN UNABLE TO FIX SINCE NEW. LESS THAN 1500 MILES ON UNIT NOW. THE JEEP IS VERY DANGEROUS TO DRIVE AND ALL OTHER NEW JEEP WRANGLERS TESTED FEEL THE SAME WAY. ALL OLDER MODELS TESTED WERE A LOT TIGHTER AND EASIER TO CONTROL AT HIGHWAY SPEEDS. | Crash: No Fire: No | 100 |
| Feb 2019 | STEERING,SUSPENSION | STEALING UNSTABLE WOBBLE ON HIGHWAY SPEEDS. DANGER DUE TO NEED TO RAPIDLY SLOW DOWN IN TRAFFIC TO CORRECT SITUATION. | Crash: No Fire: No | 4,000 |
| Feb 2019 | STEERING | MY STEERING HAS A LOT OF PLAY AND IT MAKES IT HARD TO STAY BETWEEN THE LINE. I BROUGHT IT IN AND THE DEALER FOUND THE COMPUTER UPDATE IT NEEDED, WE LOWERED TIRE PRESSURE AND IT HELPED. I EVEN BOUGHT AN AFTER MARKET STEERING STABILIZER, BUT IT'S STILL NOT RIGHT. | Crash: No Fire: No | 100 |
| Feb 2019 | STEERING | TL* THE CONTACT OWNS A 2019 JEEP WRANGLER. WITHIN THE FIRST FIFTY MILES OF DRIVING, THE VEHICLE DRIFTED FROM SIDE TO SIDE. THE FAILURE OCCURRED WHILE DRIVING 50 MPH OR MORE. THE VEHICLE WAS TAKEN TO JAKE SWEENEY CHRYSLER JEEP DODGE RAM (85 W KEMPER RD, CINCINNATI, OH 45246, (513) 782-1000) AND WAS KEPT FOR FIVE WEEKS BEFORE IT WAS RETURNED TO THE CONTACT. THE FAILURE REMAINED AND THERE WAS A LOT OF PLAY IN THE STEERING WHEEL. THE MANUFACTURER STATED THAT THE VEHICLE WAS PERFORMING NORMALLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 50. | Crash: No Fire: No | 50 |