Complaint volume
709 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2019 Jeep Wrangler Complaints
709 consumer-submitted complaints on record for the 2019 Jeep Wrangler, grouped by component category.
709 Total complaints
9 Crash reports
8 Fire reports
7 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are steering, steering,suspension, electrical system. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 9 crash reports, 8 fire reports, 7 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 387 complaints, with an average reported failure mileage of 13,814 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to steering, steering,suspension, electrical system?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2019 Jeep Wrangler?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2019 Jeep Wrangler
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2019 Jeep Wrangler complaints?
9 Crash
8 Fire
7 Injury
0 Fatality
12 Towed
4 Medical attention
What are the most common 2019 Jeep Wrangler complaint categories?
STEERING 265
STEERING,SUSPENSION 61
ELECTRICAL SYSTEM 53
POWER TRAIN 33
UNKNOWN OR OTHER 27
SUSPENSION 26
VISIBILITY/WIPER 20
STEERING,SUSPENSION,WHEELS 19
STRUCTURE 11
ENGINE 10
709 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Mar 2020 | STEERING | DAY 1 AFTER PURCHASE THE STEERING WAS SO LOOSE YOU HAD TO CONSTANTLY MAKE ADJUSTMENT TO STAY IN YOUR LANE. I CALLED THE DEALERSHIP AND TOOK IT BACK THEY CHECK IT AND SAID EVERYTHING WAS FINE IT TYPICAL OF A JEEP. SAID TO DRIVE IT AND I WOULD GET USED TO IT. I PUT SEVERAL MILES ON IT AND WAS NOT COMFORTABLE DRIVING. I PURCHASED A TERAFLEX 2.2 ADJUSTABLE STEERING STABILIZER HOPING THAT WOULD HELP AND CONTINUED TO DRIVE IT. I TOOK IT BACK THEY FLASHED THE COMPUTER BECAUSE I ASKED THEM TO AFTER I RESEARCHED THE PROBLEM. IT STILL WASN'T FIXED. THEY TOOK IT BACK AND PERFORMED THE RECALL BY REPLACING THE STEERING BOX AND REINSTALLING THE OLD STOCK STABILIZER PREVIOUSLY REPLACE BY AFTERMARKET ONE. IT SEEMED BETTER AT FIRST. I CONTINUED TO DRIVE HOPING IT WOULD WORK ITSELF OUT, BUT IT DIDN'T. I TOOK IT TO ANOTHER DEALERSHIP AND THEY REPAIRED A BOOT THAT WAS TORN FROM THE RECALL AND SAID THE COMPUTER STILL NEEDED TO BE FLASHED TO FINISH THE RECALL WHICH THEY DID. THE JEEP STILL PULLS TO THE RIGHT AND HAS LOOSE /DEAD SPOT IN THE STEERING. IT HAPPENS WHILE IN MOTION AND ON ANY STREET. I PLAN ON GIVING THIS JEEP TO MY SON WHEN HE TURNS 16 AND BUYING A NEW ONE. HOWEVER AS OF TODAY I DO NOT FEEL COMFORTABLE WITH THE STEERING TO LET A NEW DRIVER BEHIND THE WHEEL. PLEASE HELP. | Crash: No Fire: No | Unknown |
| Mar 2020 | POWER TRAIN | WHILE DRIVING UP A MOUNTAIN ROAD REQUIRING UP AND DOWN SHIFTING THE CLUTCH OVER HEATED. IT WAS NOT THE BRAKES SINCE WE I WAS CLIMBING. | Crash: No Fire: No | 1,700 |
| Mar 2020 | STEERING | BOUGHT USED WITH 17,000 MILES. HAD FACTORY STEERING DAMPER REPLACED DUE TO RECALL WITHIN 1ST WEEK OF HAVING VEHICLE. MAIN ISSUE IS THAT SINCE PURCHASE, AT HWY SPEEDS VEHICLE HAS LOOSE STEERING AND UNRESPONSIVE STEERING INPUT. MANY SMALL CORRECTIONS NEEDED TO KEEP VEHICLE IN STRAIGHT LINE. VEHICLE HAS SEVERAL INCHES OF PLAY IN STEERING WHEEL BEFORE WHEELS MOVE. | Crash: No Fire: No | 17,800 |
| Mar 2020 | STEERING | THE STEERING IS REALLY LOOSE AND DRIVES ALL OVER THE ROAD. I HAVE TO FIGHT IT TO KEEP IT STRAIGHT THERE IS A LOT OF PLAY IN THE STEERING WHEEL, THE WHOLE TIME DRIVING MY STEERING WHEEL IS COCKED TO THE LEFT IN ORDER TO DRIVE STRAIGHT. ANY SPEED ANY ROAD. | Crash: No Fire: No | 11,000 |
| Feb 2020 | STEERING | STEERING IS WANDERING WHEEL. THE STEERING PULLS TO THE RIGHT, SLIGHTLY. WHEN CORRECTING THERE IS AN UNRESPONSIVE DISTANCE FOR THE STEERING WHEEL, THAT CAUSES THE DRIVER TO OVER CORRECT. THEN THE DRIVER HAS TO CORRECT GOING AGAIN, TO THE RIGHT. IT DOES NOT DRIVE STRAIGHT. NOTICE WHEN DRIVING, MORE SEVERE AT HIGHER HIGHWAY SPEEDS, I.E. 70 MPH. PURCHASE DATE 02/15/2020. | Crash: No Fire: No | 34 |
| Feb 2020 | STEERING,SUSPENSION,ELECTRICAL SYSTEM | TL* THE CONTACT OWNS A 2019 JEEP WRANGLER. THE CONTACT STATED WHILE DRIVING 55 MPH THE VEHICLE STARTED TO VIBRATE ABNORMALLY WITHOUT WARNING. THE VEHICLE WAS DRIVEN TO THE RESIDENCE AND PARKED. TWO DAYS LATER WHILE ATTEMPTING TO START THE VEHICLE, THE VEHICLE FAILED TO START. THE VEHICLE WAS TOWED BAYSIDE CHRYSLER JEEP DODGE (21219 NORTHERN BLVD, BAYSIDE, NY 11361) WHERE THE VEHICLE WAS DIAGNOSED WITH A REAR AXLE FAILURE AND ELECTRICAL POWER STEERING FAILURE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 15,000. THE VIN WAS NOT AVAILABLE | Crash: No Fire: No Towed | 15,000 |
| Feb 2020 | STEERING | THE JEEP WANDERS ALL OVER THE ROAD AT HIGHWAY SPEEDS, DEAD SPORTS IN THE STEERING WHEN COLD, LOTS OF PLAY IN THE STEERING BOX, STEERING INPUT HAS AN EXTREMELY DELAYED RESPONSE ON THE HIGHWAY | Crash: No Fire: No | 17,200 |
| Feb 2020 | UNKNOWN OR OTHER | MY DRIVER'S SIDE VISOR BROKE 2 WEEKS AFTER PURCHASING, IT WAS REPLACED, NOW MY PASSENGER SIDE VISOR HAS BROKEN TOO. IT IS THE JOINT THAT HOLDS IT TO THE CEILING. THE DEALER IS STATING THAT I BROKE IT INTENTIONALLY, ALL MY WIFE DID WAS PULL IT DOWN TO LOOK IN THE MIRROR AND IT BROKE.. THIS IS A VERY POOR DESIGN. I HAVE READ ABOUT MANY OTHER PEOPLE WITH THE SAME ISSUE. | Crash: No Fire: No | 5,900 |
| Feb 2020 | STEERING | WHILE DRIVING, YOU HAVE PLAY IN THE STEERING WHEEL. INTERSTATE , YOU HAVE TO CORRECT OR FIGHT THE PLAY WHILE PASSING 18 WHEELERS. THIS MAKES YOUR JUDGEMENT WRONG WHEN PASSING THE 18 WHEELER AND SOMEONE WILL GET HURT BY OVER CORRECTING THE WHEEL AND CAUSING A SPIN OUT. | Crash: No Fire: No | 5,000 |
| Feb 2020 | STEERING | THE STEERING WHEEL HAS APPROXIMATELY 1/2 INCH OF UNCONTROLLED PLAY FROM WHEEL CENTER. THIS CAUSES UNCONTROLLED VEHICLE DRIFTING AT SPEEDS GREATER THAN 45 MPH, AND REQUIRES CONSTANT CORRECTIONS TO KEEP THE VEHICLE TRAVELING STRAIGHT. WHEEL MOVEMENT CAN BE SEVERAL INCHES TO THE RIGHT OR LEFT, TO GENERATE THE FORCE REQUIRED TO CORRECT VEHICLE DRIFTING INTO THE NEXT LANE OR SHOULDER. | Crash: No Fire: No | 8,100 |
| Feb 2020 | STEERING | AFTER ABOUT 2 MONTHS OF OWNERSHIP THE STEERING BECAME LOOSE AND AFTER GETTING UP TO ABOUT 40MPH THE CAR WILL START TO SWAY ON THE ROAD BY ITSELF WITH ABOUT 3IN OF NEUTRAL STEERING SPACE THAT HAS TO BE DEALT WITH TO KEEP IT ON THE ROAD. | Crash: No Fire: No | Unknown |
| Feb 2020 | STEERING | DRIVING ON INTERSTATE 90 IN NEW YORK STATE, AT APPROXIMATELY 70 MILES PER HOUR, MULTIPLE TIMES AFTER HITTING A PATCH ON THE ROAD OR A POT HOLE, MY VEHICLE AND STEERING WHEEL STARTED TO SHAKE VIOLENTLY UNTIL I WAS ABLE TO SLOW DOWN ENOUGH FOR THE VIBRATION TO STOP. | Crash: No Fire: No | 6,500 |
| Feb 2020 | STEERING | I WENT TO THE DEALER TO FIX A STEERING ISSUE WITH THE CAR. THE CAR PULLS TO THE RIGHT WHILE DRIVING AND I WOULD BE MARKING THE CORRECTION OF THE CAR. SO, I LEFT THE CAR WITH THEM FOR 10 HOURS. THE DEALER PERFORMED ADJUSTMENTS ON THE TOE DUE TO SLIGHLY OUT OF SPECIFICATIONS AND ALIGNMENT. THE DEALER SAID THAT THE PROBLEM IS FIXED. BUT WHEN I DROVE IT HOME, THE PROBLEM IS STILL EXIST. I BROUGHT IT UP TO THEM AGAIN, AND THEY SAID THAT IT'S NORMAL FOR IT TO BE DOING SO. ALSO, THE STEERING WHEEL IS NOT IN CENTER. | Crash: No Fire: No | 434 |
| Feb 2020 | VISIBILITY/WIPER | THE VISOR BREAKS AND HANGS DOWN IN THE VIEW OF THE DRIVER. THIS CAUSES THE DRIVER TO NOT BE ABLE TO SEE THE ON COMING TRAFFIC. | Crash: No Fire: No | 12,000 |
| Feb 2020 | POWER TRAIN | WITH ONLY 266 MILES ON THE WRANGLER, THE AUTOMATIC 8 SPEED TRANSMISSION COMPLETELY FAILED WHILE TRYING TO ACCELERATE ONTO THE FREEWAY. IT BECAME VERY JERKY AND APPEARD TO BE DOWN SHIFTING WHILE ACCELERATING. I STOPPED ON THE SHOULDER, TURNED OFF THE ENGINE. TURNED ON THE ENGINE AND ATTEMPTED TO MANUALLY SHIFT THE TRANSMISSION. I GOT UP TO 3RD GEAR AND THEN IT STARTED DOWN SHIFTING AGAIN. I COULD NOT DRIVE THE VEHICLE ON THE FREEWAY AND I WAS LUCKY TO NOT BE BLOCKING A LANE WHICH COULD HAVE RESULTED IN A REAR END COLISSION. THE CHECK ENGINE LIGHT WAS ON. THE D ON THE CENTER COUNSEL WAS BLINKING. I PULLED OVER AND STOPPED THE ENGINE. I STARTED THE ENGINE AGAIN AND TRIED TO BACK UP A FEW FEET AND IT ACTED LIKE IT WAS IN NEUTRAL AND WOULD NOT MOVE. THE R ON THE COUNSEL WAS ALSO BLINKING. I WAS AFFRAID TO CONTINUE DRIVING THE WRANGLER AND HAD IT TOWED TO THE DEALER THAT SOLD ME THE CAR LESS THAN 7 DAYS EARLIER. IT HAS BEEN AT THE DEALERSHIP FOR 6 DAYS AND AS FAR AS I KNOW THEY HAVE CONTACTED THE FACTORY FOR ADVISE ON HOW TO REPAIR THE TRANSMISSION. THEY ARE WAITING FOR TOOLS SO THEY CAN BEGIN THE REPAIR. THIS IS A 4 DOOR RUBICON WITH THE 2.0 LITER ETROQUE TURBO ENGINE. I PURCHASED THE JEEP NEW ON JAN 30TH, 2020.THE MANUFACTURING DATE ON THE DOOR JAM INDICATES THIS JEEP WAS MANUFACTURED IN JULY 2019, I THINK ON THE 26TH. | Crash: No Fire: No | Unknown |
| Feb 2020 | STEERING | 2019 JEEP JL RUBICON 2 DOOR EXHIBITS LOOSE STEERING AND CONSEQUENTLY WANDERS FROM LEFT TO RIGHT DEPENDING UPON CONDITION OF THE ROAD OR WHETHER BRAKES ARE BEING APPLIED. DIFFICULT TO MAINTAIN LANE AT TIMES WHEN TRAVELING AT HIGHWAY SPEEDS OR WHEN UNDER SEVERE BRAKING. WHEN LOOKING AT STEERING SHAFT INTO THE STEERING BOX, IT IS POSSIBLE TO SEE FREE MOTION BEFORE NOTICING MOVEMENT ON THE OUTPUT STEERING BOX SHAFT. | Crash: No Fire: No | 100 |
| Feb 2020 | STEERING,SUSPENSION | TL* THE CONTACT OWNS A 2019 JEEP WRANGLER. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE DRIFTED FROM SIDE TO SIDE AND WAS DIFFICULT TO DRIVE IN A STRAIGHT LINE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER AND LOCAL DEALER WAS NOT YET NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 400. | Crash: No Fire: No | 400 |
| Feb 2020 | STEERING,SUSPENSION,WHEELS | AFTER GOING TO DEALERSHIP AND GETTING DEATH WOBBLE FIXED VEHICLE BY REMOVING AND REINSTALLING THE STEERING DAMPENER THE CORRECT WAY AND EXHIBITED THE SAME ISSUE AND ONCE AGAIN ALMOST CAUSED AN ACCIDENT VEHICLE TRAVELLING AT 50 MPH ON HIGHWAY 290 HOLY CROSS CORNER AND VEHICLE STARTED TO SHAKE AND WOBBLE UNCONTROLLABLY HAD TO SLOW DOWN TO 30MPH TO MAKE THE PROBLEM GO AWAY CALLED DEALERSHIP AND THEY STATED THAT THEY WOULD NEED TO ORDER A NEW STEERING DAMPENER | Crash: No Fire: No | 600 |
| Feb 2020 | STEERING,SUSPENSION,WHEELS | ONGOING ISUE WITH DEATH WOBBLE BROUGHT BACK TO THE DEALER FOR A THIRD TIME AND THEY CHANGED OUT THE STEERING DAMPENER ASSURING ME THAT THIS WOULD SOLVE THE ISSUE WHILE DRIVING AT 50MPH ON RTE 290 AUBURN MA VEHICLE HIT A BUMP ON THE HIGHWAY AND STARTED THE WHOLE JEEP SHAKING AND CAUSING AN UNSAFE CONDITION | Crash: No Fire: No | 630 |
| Feb 2020 | STEERING,SUSPENSION,WHEELS | WHILE DRIVING AT HIGHWAY SPEED 50MPH ON RTE 290 AT COLLEGE SQUARE CORNER VEHICLE FELT LIKE WHEELS WERE GOING TO FALL OFF LOT OF SHAKING AND ALMOST LOST CONTROL VERY DANGEROUS SLOWED DOWN TO 30MPH AND VIBRATIONS SUBSIDED THIS HAS HAPPEND ONCE BEFORE ON SAME DAY JEEP WRANGLER HAS 500 MILES ON IT DEALER "PUTNAM JEEP" HAS BEEN CALLED AND WILL BE BRINGING JEEP INTO SHOP ASAP | Crash: No Fire: No | 500 |
| Feb 2020 | STEERING | WHILE DRIVING THE CAR THE STEERING HAS ROUGHLY 1.5 INCH PLAY IN THE WHEEL TO EITHER SIDE THAT MAKES THE CAR FEEL LIKE IT IS FLOATING ACROSS THE ROAD. IT IS VERY NOTICEABLE WHEN THERE IS WIND AS IT TAKES LARGE CORRECTIONS ON THE WHEEL TO KEEP THE CAR IN THE LANE. | Crash: No Fire: No | 350 |
| Feb 2020 | STEERING | THE STEERING ON THE 2 DOOR WRANGLER JL IS VERY VAGUE WITH SIGNIFICANT PLAY . IT TAKES A MUCH EFFORT TO KEEP THE VEHICLE STRAIGHT AND TRUE IN A LANE. | Crash: No Fire: No | 200 |
| Jan 2020 | STEERING,SUSPENSION | WHEN TRAVELING AROUND 65 MPH ON A CHICAGOLAND EXPRESSWAY, THE VEHICLE HIT A SMALL UNEVEN PORTION OF THE ROADWAY (I.E. SMALL BUMP OR HOLE) AND VEHICLE STARTED THE KNOWN "WRANGLER DEATH WOBBLE", "...A BYPRODUCT OF THE WRANGLER'S SOLID FRONT AXLE DESIGN, AND CAN CAUSE THE STEERING WHEEL TO VIOLENTLY SHAKE AFTER HITTING A BUMP OR OTHER ROAD IMPERFECTION AT HIGHER SPEEDS..." SO, I HAD TO SLOW DOWN WHILE IN THE THIRD LANE FROM THE RIGHT, CONTINUE TO SLOW DOWN (I.E. AROUND 40 MPH) WHILE CHANGING LANES TO THE RIGHT, AND AFTER ABOUT 30 SECONDS THE WOBBLE STOPPED AND THEN I HAD FULL CONTROL OF THE VEHICLE AGAIN. THIS APPEARS TO BE A VERY DANGEROUS SITUATION WITH THE VEHICLE. 5,743 MILES ON THE VEHICLE. | Crash: No Fire: No | 5,743 |
| Jan 2020 | STEERING | WHILE DRIVING ALONG THE INTERSTATE 12/14/19 AT A SPEED IN THE 70MPH RANGE THE JEEP WOULD SHAKE VIOLENTLY WHEN IT WENT OVER ROUGH ROAD OR A BRIDGE. MY DAUGHTER SAYS SHE HAD TO HOLD ON TO THE STEERING WHEEL AND SLOW DOWN IN TRAFFIC. SHE SAYS IT ALSO HAPPENED ON THE RETURN TRIP 12/17/19. MY WIFE HAD AN EPISODE YESTERDAY 1/27/19 AFTER PICKING UP THE JEEP FROM SERVICE IN WHICH THEY REPLACED THE WARRANTY RECALLED JL STEERING DAMPER (PHOTO OF INVOICE ATTACHED). SHE WAS DRIVING ON THE INTERSTATE AND HIT A BUMPY SPOT. SHE SAID IT STARTED SHAKING AND WAS SCARED SHE WAS GOING TO LOSE CONTROL WHILE SLOWING DOWN ON THE INTERSTATE. AFTER RESEARCHING ON THE INTERNET I AM LEARNING OF THE "DEATH WOBBLE" AS THEY CALL IT. WE HAD A 2014 JEEP WRANGLER FOR 5 YEARS AND OVER 100K MILES AND NEVER EXPERIENCED THIS. IT IS NOT SAFE. I LEFT A VM THIS MORNING WITH THE SERVICE MANAGER AT ED VOYLES IN MARIETTA, GA. | Crash: No Fire: No | 9,000 |
| Jan 2020 | STEERING | STEERING WANDERS FROM THE FIRST TIME I TOOK POSITION OF THE VEHICLE. THE STEERING WOULD PULL TO ONE SIDE AND WHEN MAKE A LITTLE CORRECTION, IT WOULD PULL TO THE OTHER SIDE. THIS IS A CONSTANT PROBLEM. IT DIDN'T MATTER IF I WAS DRIVING AT 25 MPH OR 50 MPH. I THOUGHT IT WOULD IMPROVE THE MORE I DRIVE IT BUT IT DID NOT GET ANY BETTER. THE VEHICLE HAD BEEN AT THE DEALER'S SERVICE DEPARTMENT FOUR TIMES. THE STEERING BOX WAS REPLACED ON THE THIRD TIME THAT WAS BROUGHT BACK TO THEM. THE PROBLEM HAD NOT BEEN CORRECTED. THE VEHICLE HAD BEEN RETURNED BACK TO THE SERVICE DEPARTMENT SINCE DECEMBER 26, 2019. I WAS TOLD THAT THEY'RE WAITING FOR A TECH FROM FICA HOPEFULLY BY MID-FEBRUARY 2020. THE SERVICE MANAGER TOLD ME THAT FICA ADVISED THEM THAT THEY'VE DONE ALL THEY CAN DO AND NOT TO TOUCH THE VEHICLE UNTIL A TECH FROM FICA CHECKS THE VEHICLE. I ADVISED THE MANAGER THAT THIS IS A SAFETY ISSUE AND I WAS NOT TAKING IT BACK ON THE ROAD. SO THE VEHICLE IS SITTING AT THEIR PARKING LOT. THE SERVICE DEPARTMENT HAVE HAD THE VEHICLE FOR OVER 3 MONTHS SO FAR AND COUNTING. | Crash: No Fire: No | 15 |