Complaint volume
709 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2019 Jeep Wrangler Complaints
709 consumer-submitted complaints on record for the 2019 Jeep Wrangler, grouped by component category.
709 Total complaints
9 Crash reports
8 Fire reports
7 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are steering, steering,suspension, electrical system. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 9 crash reports, 8 fire reports, 7 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 387 complaints, with an average reported failure mileage of 13,814 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to steering, steering,suspension, electrical system?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2019 Jeep Wrangler?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2019 Jeep Wrangler
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2019 Jeep Wrangler complaints?
9 Crash
8 Fire
7 Injury
0 Fatality
12 Towed
4 Medical attention
What are the most common 2019 Jeep Wrangler complaint categories?
STEERING 265
STEERING,SUSPENSION 61
ELECTRICAL SYSTEM 53
POWER TRAIN 33
UNKNOWN OR OTHER 27
SUSPENSION 26
VISIBILITY/WIPER 20
STEERING,SUSPENSION,WHEELS 19
STRUCTURE 11
ENGINE 10
709 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Jun 2020 | AIR BAGS | PASSENGER SIDE AIRBAG SENSOR REGISTERS NOT ON EVEN WHEN ADULT SITTING IN SEAT. THIS IS NOT EVERY TIME SOMEONE SITS, ONLY SOMETIMES. STRANGE?.. I WANT MY PASSENGERS TO BE SAFE BUT HOW DO I KNOW? THIS NEVER HAPPENED UNTIL THE JEEP DEALER INSTALL AN AFTER MARKET TRAILER BRAKING SYSTEM. COULD THAT HAVE AFFECTED THE SENSOR?.... *TR | Crash: No Fire: No | Unknown |
| Jun 2020 | STEERING | THE STEERING IS EXTREMELY LOOSE AND I FEEL VERY UNSAFE DRIVING THIS VEHICLE! THE DEALERSHIP CLAIMS I NEED AN ALIGNMENT, BUT THE CAR ONLY HAS 12K MILES ON IT. I FEEL THE ISSUE ISN'T BEING ADDRESSED CORRECTLY. WHILE DRIVING ON ANY STREETS AT ANY SPEED THERE IS ABOUT ONE TO TWO INCHES OF PLAY IN THE STEERING WHEEL AND IT CAUSES SWAYING. *TR | Crash: No Fire: No | 12,300 |
| Jun 2020 | STEERING,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL | STEERING ON ROAD WORSE ON HIGHWAY HAVE TO KEEP BOTH HANDS ON WHEEL DUE TO CAR DRIFTING FROM LEFT TO RIGHT. SCARY! 2. CRUISE CONTROL WON'T ENGAGE, HAVE TO PRESS SETTINGS AGAIN. WHEN PRESS SET THEN + FOR SPEED VERY DELAYED BEFORE ENGAGES AND PROBLEM IS INTERMITTENT. 3. INSIDE MANUAL DOOR LOCKS DO NOT WORK. WON'T LOCK OR UNLOCK . DAY ONE SINCE PURCHASED THIS HAS HAPPENED WITH ALL OF THE ABOVE. *TR | Crash: No Fire: No | 100 |
| May 2020 | STEERING | THE VEHICLE WANDERS AND DRIFTS WHEN DRIVING AT HIGHER SPEEDS (60 MPH +). IT IS SLOW TO RESPOND TO STEERING INPUTS AND THEN IS QUICK TO OVER-CORRECT. DRIVING ON THE INTERSTATE IS NOT ONLY EXHAUSTING IT'S FRIGHTENING. IT TAKES 100% OF YOUR ATTENTION TO JUST KEEP YOUR PLACE IN YOUR LANE. THE JEEP HAS BEEN IN THE SHOP THREE TIMES AND THEY HAVE REPLACED/UPGRADED THE STEERING STABILIZER TWICE WHICH HAD ZERO EFFECT ON ITS DRIVABILITY. THE DEALER ACTS LIKE THERE'S NOTHING WRONG WITH THE VEHICLE, FCA IS INVOLVED BUT HASN'T ACCOMPLISHED ANYTHING. THE VEHICLE IS NOT SAFE TO DRIVE. *TR | Crash: No Fire: No | 2,300 |
| May 2020 | STEERING | MY WRANGLER HAS A PULL TO THE RIGHT SINCE THE DAY I BOUGHT IT BRAND NEW IN OCTOBER 2019. IT HAS LESS THAN 6000 MILES ON IT AND IS UNMODIFIED. I'VE TAKEN IT TO THE DEALER 5 TIMES FOR THIS SPECIFIC ISSUE. THEY'VE REPLACE THE FRONT AXEL AND DONE ALIGNMENTS. IT STILL PULLS SLIGHTLY TO THE RIGHT. THE SERVICE MANAGER SAID IT'S "A CHARACTERISTIC" OF THE JL WRANGLERS (2018 AND UP), TO PULL TO THE RIGHT. HE CLAIMS THAT THEY ALL PULL TO RIGHT AND IT'S NORMAL FOR THE WRANGLER NOT TO GO IN A STRAIGHT LINE. I WAS TOLD THERE'S NOTHING ELSE TO BE DONE AND THAT I JUST HAVE TO ACCEPT THAT THE CAR WILL NOT GO IN A STRAIGHT LINE. *TR | Crash: No Fire: No | 15 |
| May 2020 | STEERING | CAN'T KEEP IT BETWEEN THE LINES WHEN ON THE HIGHWAY STEERING WHEEL VERY LOOSE. *TR | Crash: No Fire: No | 6,000 |
| May 2020 | STEERING | WHILE DRIVING STRAIGHT AT SPEEDS OF 30 MPH OR MORE THE VEHICLE REQUIRES CONSTANT CORRECTION LEFT AND RIGHT OF THE STEERING WHEEL TO STAY IN THE LANE. THIS CONSTANT NEED TO CORRECT THE STEERING TO MAINTAIN YOUR LANE IS A DISTRACTION FROM DRIVING SAFELY AT TIMES. | Crash: No Fire: No | Unknown |
| May 2020 | STEERING,SUSPENSION | WHEN ON FREEWAY AT 60-70 MPH, STEERING WHEEL BEGINS TO VIBRATE VIOLENTLY. ONCE SPEED IS REDUCED, IT STOPS. HAS HAPPENED 4 TIMES WITHIN LAST 6 MONTHS, ONCE WHILE BEING TOWED BEHIND MOTORHOME. ALSO DESCRIBED BY MANY OTHERS AS "DEATH WOBBLE". *TR | Crash: No Fire: No | 12,450 |
| May 2020 | POWER TRAIN | JEEP SLIPS OUT OF LOW RANGE INTO NEUTRAL. WHEN OFF ROAD ON STEEP TERRAIN, TRANSFER CASE SLIPS INTO NEUTRAL. THIS IS WHEN GOING UP OR DOWN DIRT TRAILS WITH AXLES LOCKED. IT IS VERY DANGEROUS WHEN THIS OCCURS CAUSING JEEP TO LOSE MOMENTUM AND SLIDE UP OR DOWN HILLS. GENERALLY HAPPENS A FEW MINUTES AFTER ENGAGING LOW RANGE. *TR | Crash: No Fire: No | Unknown |
| May 2020 | STEERING | VEHICLE WANDERS AT FREEWAY SPEEDS. THIS HAPPENS EVERY TIME IT IS DRIVEN ON FREEWAYS. REQUIRES CONSTANT STEERING CORRECTIONS IN ATTEMPT TO REMAIN IN ITS OWN LANE. IT IS EXHAUSTING TO DRIVE WITH THIS PROBLEM AND IS VERY DANGEROUS. HAS BEEN TO DEALERS 3 TIMES FOR OVER 9 WEEKS WITH NO RESOLUTION. TYPICAL DEALER RESPONSES INCLUDE, NO PROBLEM FOUND, CANNOT DUPLICATE OR ITS A JEEP THING. *TR | Crash: No Fire: No | 500 |
| May 2020 | POWER TRAIN | STOPPED AT A STOP SIGN, THE "D" INSIGNIA ON THE SHIFTER TO TRANSMISSION STARTED FLASHING, I REMOVED MY FOOT FROM THE BRAKE, THE VEHICLE WOULD NOT MOVE TRIED TO ACCELERATE, THE VEHICLE WOULD NOT MOVE. HAD TO SHIFT THE VEHICLE FROM DRIVE TO NEUTRAL AND THEN BACK TO DRIVE, IN ORDER FOR VEHICLE TO ENGAGE THE TRANSMISSION THEN ACCELERATED AND THE VEHICLE MOVED IF I WOULD HAVE BEEN IN A HIGHWAY SITUATION, AND BRAKED THEN TRIED TO MOVE THIS MAY HAVE CAUSED A REAR-END CRASH. THIS VEHICLE IS DANGEROUS WITH THE OTHER RECALLS I HAVE HAD ON THIS VERY VEHCLE! *TR | Crash: No Fire: No | Unknown |
| May 2020 | STEERING | ALWAYS CORRECTING STEERING, IT DRIFTS RIGHT TO LEFT AND BACK ON HIGHWAY. THEY REPLACE THE STABILIZER ABOUT A MONTH AGO. DID NOT HELP. | Crash: No Fire: No | 20,000 |
| May 2020 | STEERING | STEERING IS LOOSE AND CAR WONDERS OVER THE CENTER LINE. AT HIGHWAY SPEEDS IT IS UNSAFE. *TR | Crash: No Fire: No | 400 |
| May 2020 | STEERING | STEERING TRACKS TO THE RIGHT. IF DRIVING ON A HIGHWAY, I WOULD BE OFF THE ROAD IN A MATTER OF SECONDS. CONSTANTLY HAVING TO CORRECT THE STEERING BY HOLDING THE WHEEL AT 11 O'CLOCK. FCA REPLACED THE STABILIZER IN SEPTEMBER 2019. I PURCHASED THE VEHICLE IN DECEMBER 2019 FROM A JEEP DEALERSHIP. THERE A KNOWN PROBLEM, TRIED A "BAND-AID" SOLUTION, AND PASSED ON THE PROBLEMS TO THE NEXT OWNER, ME. THE VEHICLE IS STILL UNDER WARRANTY AND THE DEALERSHIP WANTS ME TO PAY A DIAGNOSTIC FEE. THE VEHICLE HAS BEEN TO THEIR SERVICE DEPARTMENT TWICE. BOTH TIMES THE VEHICLE WAS NOT FIXED, NOW THE THIRD TIME, I AM ASKED TO PAY A DIAGNOSTIC FEE TO TRY TO SOLVE A PROBLEM THEY DID NOT FIX TWICE BEFORE. I CONTACTED FCA DIRECTLY AND THEY ARE IN COMMUNICATIONS WITH THE DEALERSHIP FOR ME. I AM FRUSTRATED BECAUSE THE VEHICLE IS NOT SAFE TO DRIVE. THIS IS A WELL DOCUMENTED ISSUE WITH JEEP BUT OWNERS ARE BEING DENIED SOLUTIONS. *TR | Crash: No Fire: No | Unknown |
| May 2020 | SUSPENSION,UNKNOWN OR OTHER | WHILE DRIVING 55 MPH OR OVER, ON HIGHWAY, THE VEHICLE STARTED SHAKING VIOLENTLY AND WAS UNABLE TO CONTROL VEHICLE UNTIL THE SPEED DROPPED TO 35 MPH. I HAVE ALREADY HAD THE RECALL DONE TO THE VEHICLE TO REPLACE THE STEERING DAMPER AND THE PROBLEM IS STILL CONTINUING TO OCCUR ANY TIME I HIT A SMALL BUMP OR CRACK IN PAVEMENT I HAVE CALLED JEEP TO HAVE THE VEHICLE REPAIRED ONCE AGAIN STILL WAITING AFTER A MONTH TO HAVE A CALL BACK TO HAVE REPAIRED MEANWHILE THE VEHICLE IS NOT SAFE TO DRIVE OVER 50 MPH I ALSO HAVE SEEN ANOTHER COMPLAINT IDENTICAL TO MINE FROM ANOTHER JEEP OWNER IN OHIO. *TR | Crash: No Fire: No | 10,000 |
| May 2020 | STEERING,SUSPENSION,UNKNOWN OR OTHER | WHILE DRIVING AT 60 MPH OVER S SUSPENSION JOINT ON A BRIDGE, THE VEHICLE STARTED SHAKING VIOLENTLY AND WAS UNABLE TO CONTROL VEHICLE UNTIL THE SPEED DROPPED TO 35 MPH. I HAVE ALREADY HAD THE RECALL DONE TO THE VEHICLE TO REPLACE THE STABILIZER BAR, AND THE PROBLEM IS STILL CONTINUING TO OCCUR ANY TIME I TRAVEL OVER AN EXPANSION JOINT OR EVEN A BUMP IN THE ROADWAY. *TR | Crash: No Fire: No | 21,000 |
| May 2020 | STEERING | LOOSE STEERING, MASSIVE AMOUNT OF PLAY IN THE WHEEL. DIFFICULT TO CONTROL VEHICLE AND KEEP LANE POSITION. EXCESSIVE DRIVER INPUT REQUIRED JUST TO GO STRAIGHT. UNSAFE DRIVING CONDITIONS. THE FASTER YOU GO, THE FASTER IT CAN CHANGE LANES ON YOU. AT 60+ MPH -IF YOU LOOK AWAY FROM THE ROAD FOR 2 SECONDS (CHECKING A SIDE MIRROR, REAR VIEW MIRROR OR INTERSECTION) YOU COULD EASILY BE 4-6FT OVER TO THE LEFT OR RIGHT EVEN WHILE HOLDING THE WHEEL STRAIGHT.*DT CONSUMER STATED STEERING ISSUES HAVE BEEN RECURRING SINCE THE TIME OF PURCHASE.*JB | Crash: No Fire: No | Unknown |
| Apr 2020 | STEERING,SUSPENSION,UNKNOWN OR OTHER | I HAVE BEEN TO DODGE SEVERAL TIMES FOR THESE ISSUES THEY ALWAYS TELL ME NOTHING WRONG WITH VEHICLE. THE CAR PULLS TO ONE SIDE WHEN DRIVING ITS VERY WOBBLY. ALSO I HAVE TAKEN IT IN BECAUSE THE JEEP IS USING UP COOLANT TOO FAST. THEY TOPPED OFF COOLANT FOR ME LESS THAN A WEEK LATER COOLANT RESERVOIR IS EMPTY. THEY TELL ME NOTHING WRONG NO ISSUE JUST KNOWN TO HAPPEN WITH JEEPS. *TR | Crash: No Fire: No | Unknown |
| Apr 2020 | STEERING,ELECTRICAL SYSTEM,SERVICE BRAKES | WHILE DRIVE FOR 30 MINUTES THE JEEP HAS A COMPLETE MALFUNCTION WITH ALL ELECTRICAL COMPONENTS AND WAS UNABLE TO SHUT OFF ENGINE, AND ABS, POWER STEERING, GEAR SHIFTER, ELECTRICAL GAUGES, AUTO START STOP ENGINE SHUT OFF AND NAVIGATION SYSTEM. JEEP ONLY HAS 3800 MILES ON IT. MY FAMILY OF 5 WERE ALL IN THE VEHICLE ON THE FREEWAY WHEN THE JEEP ELECTRICAL SYSTEM STARTED SHUTTING OFF AND ON. WE PULLED INTO OUR STREET AND THE JEEP WOULD NOT SHIFT GEARS OR TURN OFF THE ENGINE. THIS PUT US IN AN UNSAFE POSITION NOT KNOW IF THE VEHICLE WAS GOING LOOSE CONTROL. I PULLED OVER BUT THE JEEP WOULD NOT SHIFT AND ENDED UP BLOCKING TRAFFIC. WE FELT UNSAFE AND ANY SPEED, VERY SCARY FOR OUR FAMILY. [XXX] DRIVER AND OWNER INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR | Crash: No Fire: No | 3,800 |
| Apr 2020 | STEERING,SUSPENSION | AFTER RECEIVING THE RECALL FOR STEERING DAMPER TO FIX THE STEERING WHEEL WOBBLE WHEN DRIVING OVER A BUMP AT HIGHWAY SPEEDS, I HAVE GOTTEN THE WOBBLE TWICE NOW. RECALL WAS APPROX 5,131 MILES. WOBBLE INCIDENT OCCURRED ONCE BEFORE RECALL AT 3,000 MILES. WOBBLE HAS ALSO OCCURRED AT APPROX 5,500 MILES AND APPROX 5,800. IT IS A VIOLENT WOBBLE THAT MAKES ME UNCOMFORTABLE AND SUSCEPTIBLE TO AN ACCIDENT ESPECIALLY AT HIGHWAY SPEEDS WHILE DRIVING TO AND FROM WORK. *TR | Crash: No Fire: No | 5,300 |
| Mar 2020 | STEERING | THE VEHICLE HAS HAD A SLIGHT PULL SINCE DRIVING OFF THE LOT, BRAND NEW 37 MILES. IT WANDERS TO THE RIGHT SIDE OF THE ROAD. IF YOU HAVE TO DO A PANIC STEER IT IS ALMOST IMPOSSIBLE NOT TO LOOSE CONTROL AT FREEWAY SPEEDS. I HAVE REQUESTED AN ALIGNMENT AND BALANCE CHECK FROM THE DEALERSHIP. THE DEALERSHIP HAS TOLD ME THIS IS THE NEW 'NORMAL' FOR THE WRANGLERS. I DO NOT THINK IT IS TOO MUCH TO ASK FOR A BRAND NEW, $53,000.00 VEHICLE TO DRIVE IN A STRAIGHT LINE WITHOUT CONSTANT STEERING INPUT OR BE ABLE TO PASS WITHOUT FEAR OF LOOSING CONTROL. ESPECIALLY NEW WITH NOW 1,500 MILES ON IT. | Crash: No Fire: No | 55 |
| Mar 2020 | STEERING | THE VEHICLE HAS HAD A SLIGHT PULL TO THE RIGHT SINCE DRIVING OFF THE LOT BRAND NEW. I WAS TOLD TO LET THE SUSPENSION SETTLE BEFORE BRINGING IT FOR AN ALIGNMENT. I'VE TAKEN IT TO THE DEALER 3 TIMES NOW AN HAVE LESS THEN 5000 MILES ON IT. I'VE BEEN TOLD THAT THE ALIGNMENT IS WITHIN SPECIFICATIONS AND THAT ALL JEEP WRANGLERS HAVE A PULL TO ONE SIDE OR THE OTHER. THE DEALERSHIP AS TOLD MED THAT IT'S NORMAL FOR A WRANGLER NOT TO GO IN A STRAIGHT LINE AND IN THEIR EXPERIENCE, THIS IS AS GOOD AS IT GETS. I DON'T THINK IT'S TOO MUCH TO ASK THAT A BRAND NEW VEHICLE DRIVE IN A STRAIGHT LINE. | Crash: No Fire: No | 20 |
| Mar 2020 | UNKNOWN OR OTHER | ON MULTIPLE OCCASIONS SINCE BUYING THE JEEP A MONTH AGO, WE CAN BE DRIVING AND ALL OF A SUDDEN THE COLLISION ALERT SOUNDS AND THE VEHICLE SLAMS ON THE BRAKES AND THERE IS NOTHING IN FRONT OF YOU. THIS HAPPENED TODAY WHILE MY WIFE WAS STARTING FROM A STOPLIGHT WITH NO TRAFFIC IN FRONT OF HER AND THEN IT ENGAGED THE BRAKES AND ALMOST CAUSED HER TO BE REARENDED. ON THE OTHER TIMES I WAS DRIVING USUALLY AROUND 45-55 MILS PER HOUR AND IT AUTOMATICALLY ENGAGES AND SLAMS ON THE BRAKES EVEN THOUGH NOTHING IS IN FRONT OF YOU. | Crash: No Fire: No | 900 |
| Mar 2020 | STEERING | FROM THE FIRST DAY I GOT THE JEEP I FELT THE STEERING WHEEL LOOSE. I NOTIFY THE DEALER AND I HAD TAKEN IT TWICE FOR SERVICE THEY PUT A STEERING DAMPER BUT THE PROBLEM STILL EXIST. WHEN I TOOK IT THE SECOND TIME THEY DIDN'T FIND ANYTHING AND SAID IT WAS A JEEP THING. | Crash: No Fire: No | Unknown |
| Mar 2020 | SUSPENSION,ELECTRONIC STABILITY CONTROL (ESC) | WHILE DRIVING 70 ON INTERSTATE 95 THE VEHICLE STARTED TO SHAKE IMMENSELY. HAD TO IMMEDIATELY BRING THE VEHICLE TO A SPEED OF 35 TO STOP. THIS ALMOST CAUSED AN ACCIDENT WITH THE VEHICLE BEHIND AS THEY HAD TO BRAKE AND VEER INTO ANOTHER LANE TO AVOID IT. I AM IN PALM BEACH FL AND WILL BE BRINGING TO DEALER RIGHT AWAY. THE VEHICLE IS A 2019 WITH 13K MILES WHICH I JUST PURCHASED LAST WEEK. | Crash: No Fire: No | 13,000 |