Complaint volume
368 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2019 Hyundai Tucson Complaints
368 consumer-submitted complaints on record for the 2019 Hyundai Tucson, grouped by component category.
368 Total complaints
14 Crash reports
10 Fire reports
7 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are engine, service brakes, hydraulic, service brakes. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 14 crash reports, 10 fire reports, 7 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 91 complaints, with an average reported failure mileage of 35,286 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to engine, service brakes, hydraulic, service brakes?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2019 Hyundai Tucson?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2019 Hyundai Tucson
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2019 Hyundai Tucson complaints?
14 Crash
10 Fire
7 Injury
0 Fatality
28 Towed
7 Medical attention
What are the most common 2019 Hyundai Tucson complaint categories?
ENGINE 118
SERVICE BRAKES, HYDRAULIC 57
SERVICE BRAKES 32
POWER TRAIN,ENGINE 17
UNKNOWN OR OTHER 12
ELECTRICAL SYSTEM,SERVICE BRAKES 10
POWER TRAIN 7
ENGINE,FUEL/PROPULSION SYSTEM 6
ELECTRICAL SYSTEM 5
ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM 4
368 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Dec 2019 | FUEL/PROPULSION SYSTEM | WHEN YOU STEP ON THE ACCELERATOR, SOMETIMES THE VEHICLE STOPS AND TAKES A COUPLE OF SECONDS TO CONTINUE RUNNING. I'VE FACED A COUPLE OF INSTANCES WERE AT A CROSSROAD VEHICLES ARE COMING TOWARDS ME, AND THE CAR STALLS AND TAKES A WHILE TO START MOVING. I'VE BEEN TOLD BY THE MECHANIC CAR DEALER THAT THIS IS NORMAL IN THIS NEW ACCELERATING SYSTEM. IT'S CAN OF SCARY AND YOU NEED TO ACCELERATE AND GET STUCK IN THE MIDDLE OF THE ROAD. MINE IS A HYUNDAI 2019 TUCSON. | Crash: No Fire: No | 4,301 |
| Dec 2019 | ELECTRICAL SYSTEM | TL* THE CONTACT OWNS A 2019 HYUNDAI TUCSON. WHILE DRIVING AT ANY SPEED, THE COMPUTER SYSTEM MALFUNCTIONED AND PROVIDED INCORRECT ODOMETER AND FUEL LEVEL READINGS. THE VEHICLE WAS TAKEN TO FITZGERALD HYUNDAI (301-424-4800, LOCATED AT 11411 ROCKVILLE PIKE, ROCKVILLE, MD 20852) WHERE THE TECHNICIAN DIAGNOSED AND REPLACED THE FUSE. THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE AND REFERRED THE CONTACT TO THE MANUFACTURER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 1,000. | Crash: No Fire: No | 1,000 |
| Dec 2019 | ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE | SEPTEMBER 2019, FOUR MONTHS AFTER WE PURCHASED IT BRAND NEW. THE VEHICLES STOPPED RESPONDING TO MY ACCELERATION ON HIGHWAY SPEEDS WHEN ALL THE TECHNOLOGY SCREENS WENT OUT IN THE VEHICLE. WHILE AT A RED LIGHT THE VEHICLES RPM'S WILL VISUALLY GO UP AND DOWN AND THE VEHICLE SHUTTERS AS IF IT IS GOING TO TURN OFF. IT HAS UNINTENDED ACCELERATION WHEN I'M SITTING AT A STANDSTILL AND GO TO ACCELERATE THE VEHICLE WILL JUMP SO TO SPEAK ONCE THE ACCELERATOR IS ENGAGED. UNFORTUNATELY MY VIDEOS ARE TOO LONG TO UPLOAD BUT I DO HAVE CONFIRMATION OF 2 OF THE 3 CONCERNS BUT AM UNABLE TO RECORD THE HIGHWAY CONCERNS DUE TO OBVIOUS SAFETY REASONS. | Crash: No Fire: No | 4,000 |
| Dec 2019 | ELECTRICAL SYSTEM | QI WIRELESS CHARGING PAD GET VERY HOT WHEN CHARGING A CELLPHONE | Crash: No Fire: No | 4,350 |
| Nov 2019 | UNKNOWN OR OTHER | WHEN A/C OR HEAT IS TURNED ON, THE VEHICLE IS VERY SLUGGISH USUALLY. LAST WEEK I TURNED THE HEAT ON, AND THE CAR STALLED OUT, FORCING ME TO RESTART IT. I WAS IN TRAFFIC WHEN THIS OCCURRED. | Crash: No Fire: No | 14,333 |
| Oct 2019 | POWER TRAIN,ELECTRICAL SYSTEM,ENGINE | DRIVING HWY SPEEDS 65MPH, CAR LOST ALL ACCELERATION AND ALMOST KILLED BY TRUCK WHILE CHANGING LANES. PULLED TO SIDE OF ROAD. CAR THEN DIED, LOCKED, AND CAN NOT BE OPENED WITH PHYSICAL KEY, KEY FOB NOR BLUELINK REMOTE. CAR IS BRAND NEW JULY PURCHASE 1800 MILES. BLUELINK SHOWS 0 PROBLEMS UNDER DIAGNOSTICS. | Crash: Yes Fire: No | 1,800 |
| Oct 2019 | VEHICLE SPEED CONTROL | DRIVING FROM LIBERTY,MO. TO CHICAGO, SMART CRUISE CONTROL SET AT 70-75 MPH, VERY LITTLE TRAFFIC, AFTER AROUND 2 1/2 HOURS OF DRIVING ,ABOUT 40 MILES FROM HANNIBAL,MO. CAR ACCELERATED TO 90 MPH BY ITSELF. VEHICLE CRUISE CONTROL WOULD NOT SHUT OFF BY CRUISE BUTTON, CANCEL BUTTON, OR BRAKE. GOT OFF AT FIRST RAMP WITH CAR RUNNING AT 90 MPH BY BRAKING HARD. PULLED OVER AND PUT CAR IN PARK. MOTOR SURGING AT HIGH RPM, WOULD NOT STOP RUNNING UP AND DOWN. CRUISE INDICATOR LIGHTS OFF. SHUT OFF ENGINE. CALLED BLUE LINK, REFERRED TO NEAREST DEALER, NO CODES SHOWING ON CAR. AFTER HALF HOUR RESTART CAR, NO PROBLEMS. CHECKED FLOOR MATS AND REMOVED. ON RETURN TRIP AROUND 2 1/2 HOURS FROM START AT AROUND 70-75MPH SETTING, THE CAR ACCELERATED TO 90MPH BY ITSELF, WITH THE SMART CRUISE CONTROL ON, NO TRAFFIC, NO FLOOR MATS, AND TURNED CRUISE CONTROL OFF,CRUISE BUTTON, CANCEL BUTTON, BRAKE, BUT ENGINE KEPT RUNNING AT 90 MPH. BRAKED HARD, PULLED OVER, ENGINE SURGING IN PARK. SHUT OFF, WAITED 1/2 HOUR, NO FURTHER PROBLEM ON WAY HOME. DEALERSHIP COULDN'T FIND ANY CODES OR ENGINE OR CRUISE CONTROL PROBLEMS. NOTED MATS IN CAR, DIDN'T COMMENT WHEN WHEN STATED THEY WERE INFORMED MATS OUT OF CAR WHEN SECOND OCCURRENCE. | Crash: No Fire: No | 4,000 |
| Oct 2019 | UNKNOWN OR OTHER,ENGINE | 1.3 MILES AWAY FROM THE DEALERSHIP I PURCHASED THE 2019 HYUNDAI TUCSON IT STARTED TO SMOKE. 5 MINUTES LATER IT WAS ON FIRE!! IT HAD LESS THAN 400 MILES ON IT AND I'VE YET TO FIND OUT WHAT EXACTLY CAUSED THE FIRE. HYUNDAI OR THE DEALERSHIP WON'T TELL ME. THE FIRE CAME FROM THE PASSENGER SIDE UNDER THE HOOD. THE VEHICLE STARTED SMOKING WHEN I ATTEMPTED TO START IT AND CAUGHT ON FIRE WHILE OFF. | Crash: No Fire: Yes | 390 |
| Sep 2019 | VEHICLE SPEED CONTROL | 2019 HYUNDAI A TUCSON WAS STOPPED IN DRIVEWAY WITH AUTO HOLD ON WHILE SPEAKING WITH AN INDEPENDENT WITNESS. FEET WERE NOT TOUCHING ANY PEDALS AND AUTO HOLD WAS ENGAGED WITH VERIFICATION ON DASH. VEHICLE SUDDENLY ACCELERATED DOWN DRIVEWAY AND INTO STREET TRAVELING TOWARDS MAILBOX ACROSS STREET. WAS ABLE TO APPLY BRAKES WITH A LOT OF PRESSURE AND STOPPED VEHICLE. VEHICLES RPM'S AND SPEED WENT UP LIKE PRESSING HARD ON GAS PEDAL. VEHICLE HAS 1800 MILES | Crash: No Fire: No | 1,800 |
| Sep 2019 | POWER TRAIN | 2019 HYUNDAI TUCSON LIMITED. SPORADIC HESITATION ACCELERATION FROM STARTING FROM A COMPLETE STOP. I'VE HAD THE CAR SINCE JUNE AND HAVE LESS THAN 3500 MILES ON IT. WHEN YOU START FROM A RED LIGHT THE CAR WILL JERK AND HESITATE, ALMOST LIKE IT'S OUT OF GAS BUT THEN IN THE MIDDLE OF THE INTERSECTION IT WILL ACCELERATE LIKE NORMAL. THIS HAS ONLY HAPPENED TO ME WHILE IN NORMAL DRIVING MODE. IT HASN'T DONE THIS WHILE IN SPORT OR MANUAL SHIFTING MODE. I HAD TO SELECT A DATE OF WHEN THIS HAPPENED BUT IT ORIGINALLY STARTED AROUND MID JULY AND SPORADICALLY TO THIS DAY. IT HAPPENS RANDOMLY BUT WHEN IT DOES IT HAPPENS AT CONSECUTIVE STOP LIGHTS AND MULTIPLE TIMES ON THE SAME DAY. THIS ISN'T A DCT, SO HYUNDAI, NOR THE DEALER CAN SAY I'M DRIVING THE CAR INCORRECTLY. PRETTY DISAPPOINTING TO HAVE MY FIRST EVER BRAND NEW CAR HAVE A SERIOUS ISSUE LIKE THIS. | Crash: No Fire: No | 900 |
| Sep 2019 | EXTERIOR LIGHTING | MY 2019 HYUNDAI TUCSON LIMITED MODEL HAS OBSTRUCTED ILLUMINATION FROM THE HEADLIGHTS. IF I SHINE MY HEADLIGHTS ON THE GARAGE WALL IN FRONT OF ME I WILL SEE A HALF MOON SHADOW OVER EACH HEADLIGHT. WHILE DRIVING ON DARK COUNTRY ROADS AT NIGHT AROUND A CURVE YOU WILL SEE TWO SHADOWS OUT IN FRONT OF YOU. AS YOU COME OUT OF THE CURVE THOSE SHADOWS BECOME ONE TRIANGULAR SHADOW OUT IN FRONT OF YOU. IT IS HARD TO DETERMINE IF THIS IS A PERSON, ANIMAL OR THE HEADLIGHT SHADOW. ALSO, WHEN THERE IS A DIP IN THE ROAD THE ILLUMINATION IS DECREASED TO MAYBE 40 FEET IN FRONT OF YOU. SOMETIMES IT JUST LOOKS LIKE A DARK BAND IN FRONT OF YOU. YOU NEVER HAVE A CLEAR VIEW, ALWAYS A SHADOW. IN TOWN AT NIGHT WITH LIGHT AROUND YOU DON'T NOTICE THE SHADOWS AS MUCH. THIS IS DANGEROUS TO HAVE SUCH AN OBSTRUCTED VIEW AND TO SOMETIMES ALMOST WANT TO FOLLOW THE MOVEMENT OF THE SHADOWS INSTEAD OF THE ROAD. I DRIVE A LOT AT NIGHT ON DARK COUNTRY ROADS AND ALWAYS ON THE LOOK OUT FOR AN ANIMAL. IF YOU SHINE YOUR LIGHTS ON BRIGHT IT IS NOT AS BAD, BUT YOU CAN'T KEEP YOUR BRIGHTS ON ALL THE TIME. I HAVE SPOKEN WITH HYUNDAI CONSUMER AFFAIRS AND THEY JUST SAY IT'S IN THE DESIGN. IT MAY BE IN THE DESIGN, BUT THE DESIGN IS DANGEROUS. WHO IS GOING TO STEP UP TO PROTECT THE CONSUMER. I HAVE NEVER BEEN IN A CAR WITH SUCH POOR ILLUMINATION. I FEEL VERY NERVOUS AND UNSAFE DRIVING THIS VEHICLE AT NIGHT. LOVE THE CAR IN THE DAY. THANKFULLY, I HAVE NOT HAD AN ACCIDENT, BUT FEEL THAT SOMETHING SHOULD BE DONE TO CORRECT THIS PROBLEM. I HAD TO SELECT A DATE THIS HAPPENED BUT IT IS CONTINUOUS. I BOUGHT THE CAR 8/30/19, BUT DIDN'T DRIVE AT NIGHT UNTIL 9/5/19, | Crash: No Fire: No | 500 |
| Sep 2019 | POWER TRAIN,ENGINE | SPORADIC HESITATION WHEN STARTING FROM A COMPLETE STOP. THIS HAS HAPPENED TO ME ABOUT 15 TIMES, USUALLY WHEN PULLING OUT INTO TRAFFIC. THE CAR HAS 4000 MILES AND HAS BEEN IN SERVICE ABOUT 6 MONTHS. THE SERVICE MANAGER.STATED THEY HAVE NO OTHER COMPLAINTS BUT IS PROBABLY DUE TO THE "SMART" TRANSMISSION ADAPTING TO DIFFERENT DRIVERS. I UNDERSTAND THAT THERE WAS A RECALL FOR 41,000 2017 TUSCONS FOR THE SAME ISSUE. | Crash: No Fire: No | 450 |
| Aug 2019 | SEATS | TL* THE CONTACT OWNS A 2019 HYUNDAI TUCSON. THE CONTACT STATED THAT THE FRONT DRIVER AND PASSENGER SEATS WERE SLED WHICH DID NOT PROVIDE A SAFE SUPPORT. THE CONTACT WAS CONCERNED THAT IN THE EVENT OF A CRASH IT COULD RESULT IN SEVERE INJURIES. THE DEALER TAMIAMI HYUNDAI (6780 AIRPORT-PULLING RD, NAPLES, FL 34109 (239) 417-1222) WAS NOTIFIED BUT NOT RESOLUTION WAS PROVIDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THERE WAS NO FAILURE MILEAGE. INCORRECT NOT MAIN REASON. I REPORTED THAT THE FRONT SEAT HEADRESTS WERE POSITIONED AT THE BACK OF THE SEATS, WERE FIXED (NOT ADJUSTABLE) AND SO LEFT A LARGE SPACE BETWEEN THE HEADREST AND ANYBODIES HEAD. THUS, IN A SUDDEN STOP OR ACCIDENT, WOULD NOT PREVENT SEVERE WHIPLASH SINCE THERE WAS NO CONTACT WITH THE PASSENGERS HEADS. SPACE WOULD BE APPROXIMATELY 2" DEPENDING ON HEAD SHAPE. THIS IS REALLY DANGEROUS! THE ANGLING IS SECONDARY TO THE HEAD SPACING.*JB | Crash: No Fire: No | Unknown |
| Aug 2019 | UNKNOWN OR OTHER | FORWARD VEHICLE COLLISION DETECTION AVOIDANCE ASSISTANCE SYSTEM, IS NOT FUNCTIONING. SYSTEM DOES NOT PROVIDE WARNINGS OR BRAKING. THIS A NEW VEHICLE. | Crash: No Fire: No | Unknown |
| Aug 2019 | SERVICE BRAKES | VEHICLE HAS 1,750 MILES. DRIVING TO WORK NOTICED THAT THE BRAKE PEDAL WAS SINKING WITHIN 2" OF FLOOR. BRAKE PEDAL FELT SPONGY. TURNED ENGINE OFF AND PUMPED BRAKE 3 TIMES, PEDAL SUNK WITHING 2" OF FLOOR. TURNED ENGINE ON, PUMPED BRAKE 3 TIMES, SAME THING HAPPEND. THE VEHICLE DID STOP BUT IN AN EMERGENCY, MAYBE IT WOULD NOT. NO FLUID LEAKS UNDER, AROUND, OR AT THE BRAKE MASTER CYLINDER AREA. TOOK VEHICLE TO DEALER (WARRANTY) BUT THEY COULD NOT GET HYUNDAI FACTORY DEALER SUPPORT LINE TO RESPOND TO THEIR INQUIRY. MECHANIC ORDERED PART TO SEE IF IT WOULD FIX THE ISSUE, BUT HYUNDAI IS OUT OF THE PART. PERHAPS THERE IS AN ISSUE AND HYUNDAI IS COVERING A BREAK DEFECT UP. | Crash: No Fire: No | 1,750 |
| Jul 2019 | ENGINE,FUEL/PROPULSION SYSTEM | I PURCHASED NEW 2019 HYUNDAI TUSCAN ULTIMATE THIS MAY. IN THE FIRST WEEK THE SERVICE ENGINE LIGHT LID UP. I TOOK IT TO DEALER AND 2 DAYS LATER THE VEHICLE WAS RETURNED AS FIXED. BASED ON DEALER'S RESOLUTIONS IT WAS EVAP LEAK CODE AND THEY JUST HAD TO REPLACE THE CAP. WEEK LATER THE SIGN CAME BACK AGAIN AND I DROPPED OFF VEHICLE FOR ANOTHER 4 DAYS, DEALER STATED IT WAS SAME CODE AGAIN AND IT WONT HAPPEN AGAIN. I TOOK IT BACK AND TWO WEEK LATER THE LIGHT CAME BACK ON AGAIN AND DISAPPEARED AFTER THREE DAY. THE FOURTH TIME LIGHT CAME BACK AGAIN AND I WILL BE DROPPING OFF THE VEHICLE AGAIN. THE DEALER IS STILL UNABLE TO FIND THE CAUSE AND UNABLE TO FIX THE ISSUE. BASED ON THE DISCUSSION WITH SERVICE MANAGER, IT IS MINOR PROBLEM FOR THEM BUT THE ISSUE IS KEEP COMING BACK AND I HAVE TO KEEP BEINGING THE VEHICLE BACK TO THE DEALER TO FIX IT. | Crash: No Fire: No | 800 |
| May 2019 | ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM | VEHICLE WAS IN MOTION ON I20/459 ENTRY RAMP IN BIRMINGHAM, AL. VEHICLE STOPPED AND CUT OFF COMPLETELY IN THE MIDDLE OF THE BUSY INTERSTATE. ACCELERATION SLOWED UNTIL VEHICLE DIED AND ALL ERROR LIGHTS APPEARED AND FLASHED ON DASH WITH A "SERVICE NOW" ALERT. PLACED THE VEHICLE IN PARK, AND TURNED THE SWITCH TWICE BEFORE IT WOULD CRANK AGAIN. UPON STARTING- THE SAME "SERVICE NOW" LIGHT APPEARED AND CAR WAS ABLE TO DRIVE. "SERVICE NOW" LIGHT VANISHED ABOUT 10 SECONDS AFTER VEHICLE WAS DRIVING AGAIN. | Crash: No Fire: No | 5,768 |
| Dec 2018 | POWER TRAIN,SEAT BELTS,FUEL/PROPULSION SYSTEM | UNCONTROLLED SPEEDING HARD IMPACT ON BUMP VERY LOW SUSPENSION SYSTEM HIGHER MPG THAN ADVERTISED | Crash: No Fire: No | Unknown |