Complaint volume
368 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2019 Hyundai Tucson Complaints
368 consumer-submitted complaints on record for the 2019 Hyundai Tucson, grouped by component category.
368 Total complaints
14 Crash reports
10 Fire reports
7 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are engine, service brakes, hydraulic, service brakes. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 14 crash reports, 10 fire reports, 7 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 91 complaints, with an average reported failure mileage of 35,286 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to engine, service brakes, hydraulic, service brakes?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2019 Hyundai Tucson?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2019 Hyundai Tucson
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2019 Hyundai Tucson complaints?
14 Crash
10 Fire
7 Injury
0 Fatality
28 Towed
7 Medical attention
What are the most common 2019 Hyundai Tucson complaint categories?
ENGINE 118
SERVICE BRAKES, HYDRAULIC 57
SERVICE BRAKES 32
POWER TRAIN,ENGINE 17
UNKNOWN OR OTHER 12
ELECTRICAL SYSTEM,SERVICE BRAKES 10
POWER TRAIN 7
ENGINE,FUEL/PROPULSION SYSTEM 6
ELECTRICAL SYSTEM 5
ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM 4
368 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Nov 2020 | SERVICE BRAKES, HYDRAULIC | TL* THE CONTACT OWNS A 2019 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED CHAPMAN HYUNDAI PHOENIX (999 W BELL RD, PHOENIX, AZ 85023, (602) 344-6930) AND WAS INFORMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS CONTACTED HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE DEALER DECLINED TO PLACE THE CONTACT ON A WAITING LIST FOR PARTS. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. | Crash: No Fire: No | Unknown |
| Nov 2020 | SERVICE BRAKES, HYDRAULIC | TL* THE CONTACT OWNS A 2019 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED TO STAR HYUNDAI (200 S CLACK ST, ABILENE, TX 79605, (325) 698-2222) WHERE IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. | Crash: No Fire: No | Unknown |
| Nov 2020 | ELECTRICAL SYSTEM,SERVICE BRAKES | CALL TWO DIFFERENT DEALER REQUEST AN APPOINTMENT TO FIX THE ISSUE, BOTH PLACES TOLD ME THAT THE PART IS IN BACK ORDER BETWEEN 6 AND 7 WEEKS. THIS RECALL STATES THAT THE ANTI-LOCK BRAKE SYSTEM MODULES THE COULD CORRODE INTERNALLY AND CAUSE AN ELECTRICAL SHORT OVERTIME AND COULD INCREASE THE RISK OF AN ENGINE COMPARTMENT FIRE | Crash: No Fire: No | Unknown |
| Nov 2020 | SERVICE BRAKES, HYDRAULIC | TL* THE CONTACT OWNS A 2019 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. | Crash: No Fire: No | Unknown |
| Nov 2020 | SERVICE BRAKES, HYDRAULIC | TL* THE CONTACT OWNS A 2019 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. JONES BEL AIR HYUNDAI (1504 BELAIR RD, BEL AIR, MD 21014, (410) 879-6400), HERITAGE HYUNDAI TOWSON (801 YORK RD, TOWSON, MD 21204, (877) 387-5495), AND THOMPSON HYUNDAI (1000 MERRITT BLVD, DUNDALK, MD 21222, (410) 288-5700) WERE CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. | Crash: No Fire: No | Unknown |
| Nov 2020 | SERVICE BRAKES, HYDRAULIC | TL* THE CONTACT OWNS A 2019 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC). THE VEHICLE WAS TAKEN TO RUSSELL WESTBROOK HYUNDAI OF GARDEN GROVE (9898 TRASK AVE, GARDEN GROVE, CA 92844) FOR A SCHEDULED REPAIR HOWEVER, THE PART WAS NOT AVAILABLE. THE VEHICLE WAS LEFT IN THE POSSESSION OF THE DEALER. THE FOLLOWING DAY THE CONTACT WAS INFORMED THAT THE REPLACEMENT PART WOULD BE ORDERED TO COMPLETE THE RECALL REPAIR. THE CONTACT CALLED BACK A MONTH LATER AND PARTS WERE STILL NOT AVAILABLE. THE CONTACT CALLED HYUNDAI OF LA QUINTA (79025 CA-111, LA QUINTA, CA 92253) AND IT WAS CONFIRMED THAT PARTS WERE STILL NOT AVAILABLE. THE CONTACT WAS ALSO INFORMED THAT THE PART MIGHT NOT BE AVAILABLE UNTIL 2021. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *BF THE CONSUMER STATED THE BRAKES WERE REPAIRED. | Crash: No Fire: No | Unknown |
| Nov 2020 | ENGINE | THE MOTOR STARTED TAPPING IT A BRAND NEW CAR AND IVE GOT MY OIL CHANGED 2 OR 3 TIMES SINCE IVE HAD IT SO THERE'S NO REASON WHY IT SHOULD HAVE WENT OUT , THERE IS A RECALL ON THE CAR I HACE WHICH IS A 2019 TUCSON . | Crash: No Fire: No | Unknown |
| Nov 2020 | ELECTRICAL SYSTEM | RECALL #195 ABS FUSE KIT INSTALL & SOFTWARE UPDATE. BROUGHT MY CAR IN ON OCT. 16, 2020 FOR MAINTENANCE AND RECALL REPAIR. PARTS WERE NOT AVAILABLE FOR RECALL REPAIR. CALLED 2 WEEKS LATER AND WAS TOLD I'D BE PUT ON A LIST. | Crash: No Fire: No | Unknown |
| Nov 2020 | ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),ENGINE | ON A ROAD TRIP WHILE HIGHWAY DRIVING MY 2019 CPO HYUNDAI TUCSON/10800 MILES, THE CAR DID THIS BIG JOLT AND THE FORWARD VEHICLE COLLISION DETECTION AVOIDANCE, HAZARD INDICATOR & SERVICE NOW LIGHTS WENT OFF. THE ENGINE RPM'S REVVED UP VERY HIGH CONTINUOUSLY. WHEN I CAME TO A STOP THE CAR WOULD BARELY GO WITH THE PEDAL ALMOST FLOORED. THIS MADE THE DRIVING THRU THE INTERSECTIONS WITH CARS HONKING DANGEROUS. WHEN I TURNED THE CAR OFF, IT RESET ITSELF AND WAS BACK TO NORMAL. THE VERY NEXT DAY ON THE HIGHWAY, THE CAR DID THE EXACT SAME THING WITH EVEN A BIGGER JOLT AND ALL THE INDICATORS ABOVE WENT ON AGAIN FOR 10 SECONDS. PULLED OVER, TURNED THE ENGINE OFF AND THE CAR RESET ITSELF. I GOT TO MY DESTINATION I TOOK IT TO KEYES HYUNDAI IN VAN NUYS, CA. THEY DECIDED THAT THE TRANSMISSION COMPUTER NEEDED REPLACING AND DID IT. AFTER PICKING IT UP, THE VERY NEXT DAY THE BIG JOLT HAPPENED AGAIN ALSO WHILE DRIVING ON THE FREEWAY. THIS TIME THE SIDE MIRROR AVOIDANCE SYSTEM, HAZARD LIGHTS AND SERVICE NOW INDICATOR LIGHTS WENT OFF FOR 10 SECONDS. I RETURNED IT TO THAT SAME DEALER AND THEY HAD THE CAR FOR A WEEK AND SAID THAT THEY COULD NOT FIND THE PROBLEM EVEN AFTER TALKING TO THE TECH LINE AND ENGINEERS AT HYUNDAI USA. I SAID IT SOUNDS LIKE THE MAIN COMPUTER MAY BE THE ISSUE BUT THEY REFUSED TO CONSIDER THAT SAYING THEY COULDN'T FIND THE ERROR CODES. THEY THEN TOLD ME THAT THE ERROR CODES RECYCLE ITSELF WHEN TURNING THE THE CAR ON AND OFF AND GET ERASED!! I HAVE TO RETURN HOME FROM MY ROAD TRIP AND I AM VERY SCARED TO TAKE IT BACK ON THE ROAD AND DRIVE ANOTHER 1200 MILES. IT DEFINITELY FEELS DANGEROUS WITH THE CAR REVVING AT SUCH HIGH RPM'S AND IT BARELY MOVING WHEN I BRING IT TO A STOP. THIS OCCURED 3 TIMES NOW AND I AM AFRAID OF IT HAPPENING AGAIN AND HAVING BOUGHT A LEMON, POTENTIALLY. IT WAS PURCHASED @ WEBB HYUNDAI IN MERRILLVILLE, IN IN MARCH OF 2020 WITH 3939 MILES ON IT. | Crash: No Fire: No | 10,930 |
| Oct 2020 | UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC) | THE ENGINE LIGHT IS CONSTANTLY ON, AT TIMES WHEN MY SUV CRANKS UP, IT SHAKES, AND THE BRAKE PADS HAS OPENING OF AIR ENTRANCE. I DON'T FEEL SAFE! IT'S LIKE THAT WHEN IT'S IN MOTION, TURNING, AND ON HIGHWAY DRIVE. ALSO, IT ACTS AS IF IT WANTS TO CUT OFF AT TIMES. | Crash: No Fire: No | 280,000 |
| Oct 2020 | SERVICE BRAKES, HYDRAULIC | TL* THE CONTACT OWNS A 2019 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. OURISMAN HYUNDAI OF BOWIE (2404 CRAIN HWY, BOWIE, MD 20716) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. | Crash: No Fire: No | Unknown |
| Oct 2020 | SERVICE BRAKES | BROUGHT CAR IN FOR SERVICE (18K MILES) AND WAS TOLD I COULD NOT TAKE MY CAR FOR A RECALL - ABS, CAUSING SPONTANEOUS COMBUSTION. NO FIX AVAILABLE COULD BE MONTHS. CANNOT PARK CAR ON LOT NOR GARAGE. DEALER OFFERED RENTAL UNTIL FIX. ONE WEEK LATER A CALL FROM DEALER STATING I COULD TAKE MY CAR BACK, RETURN THE RENTAL AND NOT WORRY ABOUT IT UNTIL THE CHECK ENGINE LIGHT COMES ON.*DT | Crash: No Fire: No | 18,500 |
| Sep 2020 | UNKNOWN OR OTHER,ENGINE | I HAVE HAD VEHICLE SINCE JUNE 5TH, 2020 AND HAVE HAD 4 DOZENS TIMES WHERE IT WILL NOT START. IT HAS BEEN IN THE SERVICE DEPARTMENT TWICE, GETTING READY TO GO BACK FOR THE 3RD TIME. THE FIRST TIME THEY COULD NOT FIND ANYTHING, THE 2ND TIME, WHICH IT HAD TO BE TOWED, I WAS TOLD THAT IT WAS BECAUSE THE OIL FILTER WAS NOT A HYUNDAI OIL FILTER AND I HAD TO PAY $118.00 EVEN THROUGH I HAVE A WARRANTY. NOW THIS MORNING EVEN WITH THE HYUNDAI OIL FILTER, IT WILL NOT START AGAIN. | Crash: No Fire: No | Unknown |
| Sep 2020 | ENGINE | SPORADIC HESITATION WHEN STARTING TO PULL OUT INTO TRAFFIC. FEELS LIKE IT IS ABOUT TO STALL BUT IF YOU PUMP THE GAS PEDAL IT THEN RESPONDS. EACH TIME THIS HAPPENS IT IS UNSETTLING TO SAY THE LEAST. | Crash: No Fire: No | 8,500 |
| Jun 2020 | POWER TRAIN | MY VEHICLE HAS ISSUES W/ACCELERATION - IT IS SLOW, HESITATES, AND FAILS TO MAINTAIN SPEED AT TIMES. FURTHER, THE TRANSMISSION CAUSES FREQUENT RPM SURGES, REGARDLESS OF SPEED OR TERRAIN OR ROAD TYPE (IT IS MOST FREQUENT WHEN GOING UP A HILL, BUT ALSO HAPPENS ON A FLAT ROAD). I WAS COMING TO A STOP AND WHILE SLOWING DOWN, WITH THE BRAKES APPLIED, THE ENGINE REVVED TWICE. AFTER READING OTHER COMPLAINTS, THEY ALL SEEM TO BE ABOUT THE SAME THINGS AND NEED FIXED. I HAVE A SON THAT WILL START DRIVING IN THE FALL AND I'D LIKE TO BE ABLE TO RELY ON THE CAR TO RUN CORRECTLY AND WITHOUT ISSUES. THIS IS A MANUFACTURING ISSUE AND NEEDS FIXED - IT'S A SAFETY ISSUE FIRST AND FOREMOST. *TR | Crash: No Fire: No | 21,400 |
| Jun 2020 | FUEL/PROPULSION SYSTEM | WHEN MERGING INTO INTERSTATE CAR IS HESITATING NOT PICKING UP SPEED LIKE IT SHOULD. CARS MERGING BEHIND ME HAVE TO COME AROUND ME AND PASS BECAUSE I AM NOT PICKING UP SPEED FAST ENOUGH. *TR | Crash: No Fire: No | 3,700 |
| May 2020 | POWER TRAIN,SEATS | THE TRANSMISSION ISN'T SHIFTING OUT PROPERLY. YOU CAN HEAR THE CAR REVVING UP AND NOT CHANGING GEARS. THE ACCELERATION IS SLOW AS WELL. ALTHOUGH I'M PRESSING ON THE GAS, IT TAKES A WHILE FOR THE CAR TO PICK UP SPEED. THE DRIVER SEAT IN MY BRAND NEW TUSCAN IS ALSO PEELING. I HAVEN'T CLEANED THE SEAT WITH ANY KIND OF CHEMICALS, BUT A SMALL SPOT IS VISIBLY PEELING. | Crash: No Fire: No | 5,000 |
| Mar 2020 | POWER TRAIN | MY VEHICLE IS EQUIPPED WITH A DCT, WHICH CAUSES THE VEHICLE TO SLOW, HESITATE, FAIL TO MAINTAIN SPEED, AND STOP WITHOUT WARNING. FURTHER, THE TRANSMISSION CAUSES FREQUENT RPM SURGES, REGARDLESS OF SPEED OR TERRAIN OR ROAD TYPE (IT IS MOST FREQUENT WHEN GOING UP A HILL, BUT ALSO HAPPENS ON A FLAT ROAD). WHEN MERGING ONTO A HIGHWAY ON A HILL, I MUST USE THE SLOW VEHICLE LANE TO GET UP TO SPEED BEFORE MERGING INTO TRAFFIC. OFTEN, I WILL PULL OUT TO PASS A CAR AND THE TRANSMISSION WILL FAIL TO RESPOND, CAUSING ME TO SLOW RAPIDLY. I HAVE TAKEN THIS TO THE DEALERSHIP ON MULTIPLE DATES DURING THE YEAR I'VE OWNED AND HAVE BEEN REPEATEDLY TOLD THAT IT IS "NORMAL" AND THAT IT WILL "LEARN MY DRIVING HABITS. THE LATTER IS UNTRUE, IT DOES NOT LEARN AND I NEED TO ADAPT MY DRIVING HABITS TO THE UNCERTAINTY OF THE TRANSMISSION. THIS IS UNSAFE AND PUTS ME AND OTHER DRIVERS AT RISK. ON MULTIPLE OCCASIONS THE VEHICLES BEHING ME, REGARDLESS OF FOLLOWING DISTANCE, HAVE HAD TO SWERVE OR BRAKE DUE TO MY VEHICLES FAILINGS. | Crash: No Fire: No | 13,400 |
| Feb 2020 | ELECTRICAL SYSTEM,EXTERIOR LIGHTING,ENGINE | VEHICLE WAS IN MOTION ON I88 WESTBOUND IN IL. VEHICLE ELECTRICAL POWER CUT OFF COMPLETELY IN THE MIDDLE OF THE BUSY INTERSTATE. ACCELERATION SLOWED UNTIL VEHICLE DIED AND ALL ERROR LIGHTS APPEARED AND FLASHED ON DASH WITH A "SERVICE NOW" ALERT. PULLED OVER AND PLACED THE VEHICLE IN PARK, AND TURNED THE SWITCH TO SEE IF IT WOULD CRANK AGAIN. VEHICLE DOES NOT START AND GIVES THE SAME "SERVICE NOW" LIGHT. VEHICLE WILL NOT START WHEN JUMPED BY IL STATE POLICE. CALLED TOW TRUCK, CURRENTLY WAITING. | Crash: No Fire: No | 6,736 |
| Feb 2020 | POWER TRAIN | I BOUGHT THIS 2019 HYUNDAI TUCSON SPORT NEW IN MAY OF 2019. I NOW HAVE 9,000 MILES ON IT. THE VEHICLE SUFFERS FROM CONSTANT HESITATION ISSUES WHEN ACCELERATING. THIS OCCURS FROM A DEAD STOP, WHILE TURNING, AND WHILE TRYING TO QUICKLY SPEED UP TO AVOID A CRASH. IT IS LIKE THE FUEL HAS BEEN MOMENTARILY SHUT OFF. THIS IS EXTREMELY UNSAFE. WE HAVE AVOIDED SEVERAL NEAR-CRASHES THROUGH SHEER LUCK IN THE PAST COUPLE OF MONTHS. THIS IS THE 2.4 ENGINE AND 6 SPEED AUTO/SHIFT ABLE TRANSMISSION. IF I PUT THE MODE TO SPORT, IT HELPS SOME. TO AVOID THE DANGEROUS LAG OF APPROXIMATELY 2 SECONDS, THE CAR HAS TO BE DRIVEN IN MANUAL MODE. WHEN THE CAR IS STANDING STILL AT THE LIGHT, EVERYTHING APPEARS NORMAL. BUT AS THE LIGHT CHANGES AND I ACCELERATE, IT WILL SUDDENLY "STALL" FOR ABOUT TWO SECONDS, THEN IT WILL SPEED UP. IT IS LIKE THE ENGINE IS HAVING TROUBLE COMMUNICATING WITH THE TRANSMISSION. I HAVE CALLED SEVERAL DEALERS AND THEY SAY THERE IS NO FIX. NUMEROUS OTHER OWNERS OF THESE VEHICLES ARE MAKING THE SAME COMPLAINT. I DO NOT WANT A NEW VEHICLE. I ALREADY HAVE ONE. I JUST WANT IT FIXED BEFORE SOMEONE GETS KILLED. PLEASE REVIEW ALL THE CONSUMERS COMPLAINTS ON THIS HYUNDAI TUCSON. I ALSO RENTED A VEHICLE FOR A DAY AND IT WAS A 2018 HYUNDAI TUCSON. IT DID THE EXACT SAME THING. THIS IS EXTREMELY DANGEROUS. THANK YOU. | Crash: No Fire: No | 8,800 |
| Feb 2020 | ELECTRONIC STABILITY CONTROL (ESC) | MY AUTO LOCK, COLLISION LIGHT, AND OTHER WARNING LIGHTS HAVE WILL NOT GO OFF. STEERING IS HARD, BRAKES ARE ON, AND THIS IS A FAIRLY NEW CAR WITH ABOUT 11,000 MILES ON IT. | Crash: No Fire: No | 112,313 |
| Jan 2020 | STRUCTURE | WE HAD PURCHASED OUR FAMILY CAR BACK ON APRIL 29 2019, AFTER A FEW WEEKS WE HAD MULTIPLE UNEVEN MISALIGNED GAPS ON OUR REAR QUARTER MOLDINGS AND HOOD. UNTIL THIS DAY ELGIN HYUNDAI & HYUNDAI USA DON'T WANT TO TAKE ANY RESPONSIBILITY ON A VEHICLE THAT WAS SOLD TO OUR FAMILY WRONG FROM THE ASSEMBLY LINE. THEY TRIED FIXING ONCE AND OFFER ME A ONE TIME PAYMENT FOR $325 TOWARDS MY MONTHLY PAYMENT SO I CAN KEEP MY MOUTH SHUT. EVERYWHERE I GO EVERY DEALER TELLS ME ELGIN HYUNDAI OR HYUNDAI USA SHOULD BE HELD RESPONSIBLE FOR SELLING YOU A WRONG CAR FROM THE ASSEMBLY LINE. | Crash: No Fire: No | 150 |
| Jan 2020 | SEAT BELTS | REAR SEAT DRIVERS SIDE SEAT BELT WILL NOT LATCH. | Crash: No Fire: No | Unknown |
| Dec 2019 | ENGINE | I HAVE BEEN HAVING A PROBLEM WITH THE CAR WHERE THE CAR HAS A COLD START NO MATTER IF ITS SUMMER OR WINTER IN CALIFORNIA. WHEN I PUSH THE START BUTTON THE CAR STRUGGLES TO START AND THEN DOES START AFTER 2-3 SECONDS. THIS PROBLEM HAVE BEEN SINCE THERE WHEN THE CAR WAS JUST 500MILES ON IT AND THE ISSUE EXISTS AS OF TODAY. IT WENT TO THE DEALERSHIP TWICE AND CAME BACK SAYING THERE IS NO PROBLEM. I HAVE OWNED MULTIPLE CARS IN THE PAST AND HAVE NEVER HAD SUCH ISSUES | Crash: No Fire: No | 525 |
| Dec 2019 | AIR BAGS | TL* THE CONTACT RENTED A 2019 HYUNDAI TUCSON. THE CONTACT STATED THAT WHILE HIS MOTHER IN LAW WAS DRIVING 55 MPH OVER A SLIGHT HILL, THE DRIVER REACHED AN ICY PATCH AND THE VEHICLE CRASHED HEAD ON INTO AN EMBANKMENT. THE CONTACT WAS A PASSENGER AND STRUCK HIS HEAD ON THE WINDSHIELD CAUSING IT TO SHATTER. NONE OF THE AIR BAGS DEPLOYED. THE CONTACT WAS UNCONSCIOUS FOR A BRIEF MOMENT AND RECEIVED MEDICAL ATTENTION VIA AMBULANCE ON THE SCENE. THE DRIVER WAS NOT INJURED. A POLICE REPORT WAS FILED. THE CONTACT MENTIONE D THAT THE VEHICLE WAS RENTED VIA ENTERPRISE. THE VEHICLE WAS EVENTUALLY TOWED TO BERGLUND CHEVROLET BUICK (1824 WILLIAMSON RD NE, ROANOKE, VA 24012, (540) 344-1461), BUT THE CAUSE OF THE AIR BAG FAILURE COULD NOT BE DETERMINED. THE FRONT END OF THE VEHICLE SUSTAINED EXTENSIVE DAMAGE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 19,000. THE VIN WAS UNKNOWN. | Crash: Yes Fire: No Injuries: 1 Towed Medical attention | 19,000 |