Complaint volume
227 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2019 Honda Ridgeline Complaints
227 consumer-submitted complaints on record for the 2019 Honda Ridgeline, grouped by component category.
227 Total complaints
8 Crash reports
2 Fire reports
7 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are fuel system, gasoline, power train, engine. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 8 crash reports, 2 fire reports, 7 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 60 complaints, with an average reported failure mileage of 30,704 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to fuel system, gasoline, power train, engine?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2019 Honda Ridgeline?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2019 Honda Ridgeline
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2019 Honda Ridgeline complaints?
8 Crash
2 Fire
7 Injury
0 Fatality
10 Towed
3 Medical attention
What are the most common 2019 Honda Ridgeline complaint categories?
FUEL SYSTEM, GASOLINE 34
POWER TRAIN 26
ENGINE 22
FUEL/PROPULSION SYSTEM 22
ELECTRICAL SYSTEM 19
STRUCTURE 15
BACK OVER PREVENTION 10
UNKNOWN OR OTHER 10
SERVICE BRAKES 9
VISIBILITY/WIPER 5
227 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Jun 2024 | POWER TRAIN | Transmission intermittently shifts very very hard. Like you have been in rear ended by another car. To the point you can not drive due to how hard it shifts. Also related to this and often but not always occur in unison is that the transmission will not shift into the higher gears. 5 or 6th. It will stay in a lower gear and produce excessive rpms at highway speeds. Around 50+ the car will not shift and the rpms go well over 3000-4000 rpms to maintain speed. This has now happened several times in the last 6 months. The dealer had me pay to change the transmission fluid and it went away for a few months and the problem is now back. | Crash: No Fire: No | Unknown |
| May 2024 | FUEL SYSTEM, GASOLINE | The contact owns a 2019 Honda Ridgeline. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. | Crash: No Fire: No | Unknown |
| May 2024 | POWER TRAIN | In research to an upcoming service repair on 5/24/24, I experienced the service advisor knowing very quickly about the symptoms I told him. Made me inquire a google search about the tork converter in my transmission. To my dismay, numerous complaints were visible along with a class action suit actively being pursued for same issue. I realized the cost to Honda, but I feel some type of pressure needs applied for a recall since my cost was going to be around $800-$900. American Honda Motors gave me the typical speech, as to not show any prejudice toward the issue. | Crash: No Fire: No | Unknown |
| May 2024 | FUEL SYSTEM, GASOLINE | The contact owns a 2019 Honda Ridgeline. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and referred the contact to the NHTSA Hotline. The contact had not experienced a failure. Parts distribution disconnect. | Crash: No Fire: No | Unknown |
| May 2024 | FUEL SYSTEM, GASOLINE | The contact owns a 2019 Honda Ridgeline. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. | Crash: No Fire: No | Unknown |
| May 2024 | FUEL SYSTEM, GASOLINE | The contact owns a 2019 Honda Ridgeline. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. | Crash: No Fire: No | Unknown |
| Apr 2024 | POWER TRAIN | My vehicle a 2019 Honda Ridgeline has an identified issue with the torque converter from the dealership. American Honda has a Service Bulletin 23-078 (listed below) that covers the exact same issue but my VIn falls short of being included in this identified and known issue. MULTIPLE Honda Ridgeline owners 2017-2019 with the 6AT have had these same issues. Service Bulletin 23-078 August 31, 2023 Version 1 Warranty Extension: 2017–19 Multi-Model 6AT Torque Converter - DTC P0741 Stored AFFECTED VEHICLES Year Model Trim VIN Range 2017–18 Pilot ALL w/ 6AT Check iN VIN status for eligibility 2017–19 Ridgeline BACKGROUND Torque converters may not have been manufactured to proper specifications. As a result, the torque converter lock-up clutch cannot provide adequate holding force due to pressure bleeding down through a crack in the lock-up piston. The reduced lock-up clutch capacity results in DTC P0741 Torque Converter Clutch Circuit Performance or Stuck OFF. American Honda is extending the warranty on the torque converter to 8 years or 150,000 miles from the original date of purchase, whichever comes first. CUSTOMER NOTIFICATION Owners of affected vehicles will be sent a notification of this campaign. Do an iN VIN status inquiry to make sure the vehicle is shown as eligible. CORRECTIVE ACTION Confirm the vehicle has DTC P0741 stored and replace the torque converter. | Crash: No Fire: No | Unknown |
| Apr 2024 | FUEL SYSTEM, GASOLINE | The contact owns a 2019 Honda Ridgeline. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available. | Crash: No Fire: No | Unknown |
| Apr 2024 | FORWARD COLLISION AVOIDANCE | The contact owns a 2019 Honda Ridgeline. The contact stated that while driving at an undisclosed speed, the Forward Collision Avoidance system activated, after which the Automatic Emergency Braking feature was activated. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 35,000. | Crash: No Fire: No | 35,000 |
| Apr 2024 | ELECTRICAL SYSTEM | The contact owns a 2019 Honda Ridgeline. The contact stated that while driving at various speeds, the speedometer malfunctioned and failed to provide the proper speed that the vehicle was traveling. The vehicle was taken to the local dealer who reset the speedometer software but the failure later reoccurred. The manufacturer was not yet contacted. The failure mileage was 20,000. | Crash: No Fire: No | 20,000 |
| Apr 2024 | FUEL SYSTEM, GASOLINE | The contact owns a 2019 Honda Ridgeline. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. | Crash: No Fire: No | Unknown |
| Apr 2024 | ENGINE | My car was recalled months ago but Honda has not provided the parts for the repair. I don't know why they are telling me about the recall (it is serious...fuel pump) but not getting parts in a timely manner to fix it. They keep telling me to call the dealer; the dealer keeps telling me they don't have the parts and there is no ETA as to when they will be available. Can't Honda just replace the entire fuel pump if they can not make or obtain the parts to repair it? | Crash: No Fire: No | Unknown |
| Mar 2024 | FUEL SYSTEM, GASOLINE | The contact owns a 2019 Honda Ridgeline. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The local dealer was not contacted. Parts distribution disconnect. | Crash: No Fire: No | Unknown |
| Feb 2024 | FUEL SYSTEM, GASOLINE | The contact owns a 2019 Honda Ridgeline. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available. | Crash: No Fire: No | Unknown |
| Feb 2024 | ENGINE AND ENGINE COOLING | The contact owns a 2019 Honda Ridgeline. The contact stated while driving 80 MPH, the check engine and oil warning lights started flashing on the instrument panel. The contact pulled over and checked under the hood of the vehicle but found no failure. Upon restart of the vehicle, an abnormal clanking sound started coming from the engine. Due to the failure, the vehicle was towed to an independent mechanic where a diagnostic test was performed, and the mechanic discovered that the connecting rod bearing in the engine was worn and damaged the engine. The mechanic then informed the contact of NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling) which was linked to the failure. The manufacturer was notified of the failure and the contact was informed that the vehicle was not included in the recall. The contact was instructed to have the vehicle towed to the dealer. The vehicle was then towed to the dealer where a second diagnostic test was performed, and the vehicle was diagnosed with engine failure. The vehicle was not repaired and remained in the possession of the dealer. The failure mileage was approximately 56,000. | Crash: No Fire: No Towed | 56,000 |
| Feb 2024 | ENGINE,FUEL/PROPULSION SYSTEM | I contacted North America Honda and they referred me to a local dealer. However, the dealer told me that they cannot repair the fuel pump until it breaks down on the road. According to a report, if the fuel pump malfunctions, it could shut off the fuel supply, which would cause the engine to stop running. As a result, you would lose power steering and it could create a hazardous situation while driving. | Crash: No Fire: No | Unknown |
| Jan 2024 | POWER TRAIN | On 1-12-2024, without any previous warning, a message pop up on the screen inside my truck that there was a problem with the AWD system on my 2019 Honda Ridgeline. I took it into the Honda dealer 2 hours later and was told that the rear differential oil pump was not working. At that time I was not given a reason for the pump failure. I asked whether it would be covered under the drive train warranty and was told that the warranty had run out in June of 2023 and eventhough it only had 44,000 miles it would not be covered. They needed to order a part and I took the truck in for repairs on 1-18-2024. The problem message stayed on until repairs were done. It was not intermittant. When I got the bill it stated on the bill that the pump had failed due to "corrosion". I don't know if any other party has inspected the part or if it is still available for inspection anymore and the only confirmation I have of the problem is what the dealer service manager told me. I believe that this is a significant safety issue in that if a major part of the drive train fails without notice while driving it could cause the vehicle to swerve and cause death and/or destruction of property. I think it may be a design flaw in that if a major part of the drive train fails after only 44,000 miles due to corrosion, that part is not adequately manufactured, placed or shielded to prevent corrosion. | Crash: No Fire: No | Unknown |
| Jan 2024 | SERVICE BRAKES | Brakes suddenly became not effective. I would have to push hard on Brake pedal to stop the car even at a slow rolling speed. Luckily I didn't leave home very far. i check brake fluid level to be fine and didn't find any leaks. I had the car towed to an auto shop and they diagnosed the Brake booster and master cylinder needed to be replaced. I know there is a recall for brakes failing but didn't get any notification. The auto shop is ordering the parts needed but it may take several weeks. so I have to rent a car for the time being. Please let me know if there is reimbursement as I only have about 6,000 miles on i5 | Crash: No Fire: No | Unknown |
| Dec 2023 | POWER TRAIN,LANE DEPARTURE | While driving on the highway, the BLIND SPOT INFO SYSTEM PROBLEM and TRANSMISSION SYSTEM PROBLEM came on. Vehicle was driving normal but I notice all the BSI alert, Rear Camera stopped working. I drove the vehicle to Autozone. I had them.pull the DTC code which was P0741. While reading the ODB, the dashboard lit up, I clouding brake failure, the PRND came on. Once I got home, 49 miles later, I turned off the vehicle and when I restarted the DTC was gone. The vehicle currently has 132208. The DTC came on at about 132159. | Crash: No Fire: No | Unknown |
| Dec 2023 | ENGINE | Bad fuel injectors. | Crash: No Fire: No | Unknown |
| Nov 2023 | POWER TRAIN | At approximately 50,000 miles I began experiencing a “judder” from my transmission mostly while driving uphill. I researched the issue and discovered that a significant number of ridgeline transmissions (2017-2019) are experiencing the same issue. It is a problem with the torque converter. The dealer was aware of the issue and charged me over $400 to triple flush the transmission(even though I have a dealer extended warranty). It is possible for the torque converter to fail causing transmission failure. It is now recommended to flush the transmission frequently(more than manufacturer service recommended intervals) to hopefully keep the transmission from failing. | Crash: No Fire: No | Unknown |
| Oct 2023 | UNKNOWN OR OTHER | While driving on the Interstate, the sunroof "exploded" over my head. Thankfully, I had the shade closed or I would have been injured by flying glass and likely would have crashed. There were no vehicles ahead of me to throw up road debris that might break the glass. There is apparently a class action lawsuit that was filed for similar incidents: U.S. District Court for the Central District of California: Tappana, et al., vs. American Honda Motor Co., Inc. I retained the broken glass. | Crash: No Fire: No | Unknown |
| Oct 2023 | POWER TRAIN,ENGINE | I have been to my Honda dealership four times for transmission issues and on the fourth trip to the dealer they were finally able to confirm the problem. My 2019 Ridgeline will kick/buck at about 27 miles per hour and will not shift into higher gears as I gain speed. When this occurs, my engine will operate at 4,000 RPM on the highway. There warning lamps when the transmission starts acting up. The some or all of the lamps will stay on for on or several days at a time and these include: Emission Systems Problem, Transmission Systems Problem and Blind Spot Info System Problem. My safety is at risk due to the fact the transmission does not shift and bucks and I cannot potentially accelerate in a normal manner which could lead to an accident. They have diagnosed the problem based on a computer code from the car to the service department. They say the part is on backorder and they do not know when it will be available. Could be up to six months. I have looked on the internet and have found many Ridgeline owners complaining of the same issue for the 2017-2019 model years. When I brought the car in for service the first two times I was under extended warranty and now they say I may not be covered because they could not detect it. I guess mechanics now rely on computers and do not accept the work of the owner as to the problems being experienced. The problem is the Pressure Control Valve Code # P0776 | Crash: No Fire: No | Unknown |
| Oct 2023 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER | This issue has been experienced by 100's of folks as found researching the issue on the internet. NHTSA has logged many of these including 11240893, 11302469, 11397199, 11438476, 11461046, 11488489, 141547651, 11523078, 11522464, 11518015, 11515091. You have a recall notice, 10197651 and Honda SB is 21-055. Issue: alarm goes off intermittently when the door is locked. dash electrical system and display clicks and flickers after the car is turned off alarm most recently would not shut off, and I could not unlock the vehicle with either key FOB. I had to use the manual entry and start and stop the car. This vehicle alarm has also gone off on its own when the car is unlocked sitting in my garage The back tailgate will not lock now, even if the other doors do unlock The dealer has had my car for 3 days and said that Honda isn't paying for this repair unless it is within the warranty. My car is only 41,000 miles. I have talked to Honda corporate and they said they will not pay for it. | Crash: No Fire: No | Unknown |
| Oct 2023 | ELECTRICAL SYSTEM | There was a following problem. The car began to turn on the ignition itself. It does not matter if the keys are inside the car or far away from it. This leads to a complete discharge of the battery. May trigger an alarm if the car is closed. Flashing malfunction indicators. A couple of times it was difficult to turn off the car. After pressing the start button to stop the engine, the engine continued to run. After repeating the attempts several times (4-5), the engine stopped. Also had trouble starting the car several times. The starter worked but the car would not start. Disconnecting the battery and connecting it again solved the problem and the car started. The car was taken to the dealer where it was diagnosed that Keyless access control unit is failing. After replacing the unit and at the moment the car is working as it should. | Crash: No Fire: No | Unknown |