Complaint volume
227 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
227 consumer-submitted complaints on record for the 2019 Honda Ridgeline, grouped by component category.
Buyer interpretation
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
227 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
The most common categories are fuel system, gasoline, power train, engine. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Enriched records include 8 crash reports, 2 fire reports, 7 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage is available on 60 complaints, with an average reported failure mileage of 30,704 miles. Compare that with the mileage on the listing.
Build a buyer checklist to turn these issues into questions and inspection points.
227 total complaints on record
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Oct 2024 | FUEL SYSTEM, GASOLINE | The contact owns a 2019 Honda Ridgeline. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer and another dealer, Gallatin Honda (2109 Nashville Pike, Gallatin, TN 37066), were made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. | Crash: No Fire: No | Unknown |
| Oct 2024 | FUEL SYSTEM, GASOLINE | The contact owns a 2019 Honda Ridgeline. The contact stated that while at a red light, the vehicle stalled. No warning light was illuminated. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 82,000. Parts distribution disconnect. | Crash: No Fire: No | 82,000 |
| Oct 2024 | FUEL SYSTEM, GASOLINE | The contact owns a 2019 Honda Ridgeline. The contact received notification of NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. | Crash: No Fire: No | Unknown |
| Oct 2024 | FUEL SYSTEM, GASOLINE | The contact owns a 2019 Honda Ridgeline. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. | Crash: No Fire: No | Unknown |
| Oct 2024 | ENGINE | I am writing to bring to your attention a significant issue I have encountered with my 2019 Honda Ridgeline, which recently suffered a catastrophic engine failure from a seized connecting rod bearing, resulting in a blown engine. With virtually no warning, the dash lights illuminated and the engine lost power and started smoking while on the freeway. A 911 was called and police and fire responded. The engine compartment was drenched with water in an effort to prevent a fire. Any delay in emergency services response would have certainly resulted in a fire and possible accident or injury. The vehicle was towed to and is currently at my local Honda dealer who confirmed the cause of the engine failure. I was informed that there was a recall issued for this exact problem for 2017 and 2019 Honda Ridgelines, however my VIN was not included in the recall even though my vehicle experienced the same engine problems. Allstate insurance inspected the vehicle and confirmed the cause of the failure. Additionally, after researching this issue I found that there are numerous 2017 and 2019 Honda Ridgeline owners who have also experienced the same exact issues. I would like to understand why my vehicle was not included in this recall and if there is anything that the NHTSA can do to get it covered. I was told by Honda America that you have the authority to expand the recall. . | Crash: No Fire: No | Unknown |
| Sep 2024 | ELECTRICAL SYSTEM,STRUCTURE,FUEL/PROPULSION SYSTEM | I currently have the following recalls; tailgate harness, hood latch striker, timing belt and fuel pump. I have contacted my local dealer and I am being told that there are no parts. | Crash: No Fire: No | Unknown |
| Sep 2024 | FUEL SYSTEM, GASOLINE | The contact owns a 2019 Honda Ridgeline. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect. | Crash: No Fire: No | Unknown |
| Sep 2024 | STRUCTURE | I request Honda consideration of payment for hood replacement on my 2019 Ridgeline. Since I bought the truck new in 2019, the hood has fluttered alarmingly in turbulent air. I took it in when I got the recall notice in Jan 2022, hoping that it would resolve the problem. The local dealer installed a bracket reinforcement at that time. It did not prevent the hood flutter. This summer, as I was travelling in Wyoming on a 2 lane road at 55mph, I encountered a blast of air from a semi truck going the opposite direction. The left side of the hood blew up 4-5 inches, accompanied by a loud banging noise. The hood latch held. When I stopped, the left side of the hood was deformed upward about 1.5 inches. At roadside, I torqued it down so that it did not have such a big gap, but after that, it would even deform up substantially with the bow wave from a passing motorcycle. Ultimately, I used Guerilla Tape to hold the hood down and to try to prevent air pressure from getting under the hood and lifting. This was effective, but I noticed that now the entire hood would flutter. In 2021, Honda sent me a recall notice about this issue and I complied. That notice said that one of the potential remedies was hood replacement. This seems adequate evidence to me that Honda acknowledges a design flaw. i believe that there are actually 2 flaws. one with inadequate stiffness of the leading edge of the hood, and the other inadequate prevention of air ingress under the leading edge of the hood. The combination of these led to hood failure. I believe that if I had waited to respond to the recall notice, that Honda would have certainly replaced my hood, the skin of which is now completely debonded from the underlying skeleton. I suspect that my local dealer followed recall guidelines in the placement of latch reinforcement, but maintain that this was inadequate remedy for a potentially lethal problem. | Crash: No Fire: No | Unknown |
| Sep 2024 | ENGINE | I have a well maintained 2019 RIdgeline that at midnight on the highway started flashing a red motor sign at me, and within 10 miles was flashing all lights and chugging and grinding, stranding me. I found out Honda had recalled hundreds of thousands of cars due to a similar failure. I asked Honda customer service and my local dealer if I were to pay for diagnosis and it was the same failure as recalled motors, would they cover it, they won't answer me, but the dealer implies that I will pay all costs period, diagnostic fee as well as used motor cost, because even thought they quoted me a new motor at $20,000 they actually don't have the motor, so I have to take used motor. I went through a nightmare last year with them and had to pay $4000 for a torque converter repair while 2 1/2 yrs of my same truck got theirs free, mine was too newly built to be covered. I think they are borderline criminal in their actions. | Crash: No Fire: No | Unknown |
| Sep 2024 | POWER TRAIN | When driving and the transmission , when up shifting from 4th to 5th to 6th gears, produces rough and delayed shifting; sudden, harsh accelerations and decelerations ; and a sudden loss of power. | Crash: No Fire: No | Unknown |
| Sep 2024 | UNKNOWN OR OTHER | Driver’s sun visor is extremely hard to pull down quickly with one hand. It sticks so bad I need to use both hands to pull it down to shield my eyes from the blinding sun in certain seasons and driving situations. If I need two hands to pull it down how can I keep one hand on the steering wheel. I have Googled this issue and numerous owners have had the same problem. My vehicle was purchased as a Used, Certified HONDA that went through rigorous inspections. Looks like they never tried to flip down the sun visor in this one. This is clearly a safety issue if you’re trying to steer and struggling with operating the sun visor. It has been this difficult since I have owned the vehicle. When I asked the service provider they said “yes some do that for some reason but you’d have to replace it.” | Crash: No Fire: No | Unknown |
| Aug 2024 | POWER TRAIN | My torque converter is failing, sputtering in 1st and 2nd gear constantly. P0741 shows up in code however my truck is not part of the INVIN 8 year 150,000 extended. I currently have 140,000 on my truck with a bad torque converter and am having to pay in full for the repair. | Crash: No Fire: No | Unknown |
| Aug 2024 | POWER TRAIN | My truck doesn't qualify for the 8 years 150,000 extended warranty due to the vin, however at 140,000 miles my truck has continued to experience spuddering and low acceleration from 1st to 2nd gear. My mechanic informed me I have a bad torque converter, which is known to happen with 2019 ridgelines. However Scott Honda in West Chester PA isn't acknowledging the issue per the warranty. Code P0741 was evident when I got transmission flushed in April 26, 2024 by my mechanic at Qyst automotive in Upper Darby PA. He informed me to bring it to Scott Honda with the confidence they would happily take care of it because it is a safety concern. My truck feels unsafe to drive and although the same issue is happening under the extended warranty torque converter recall I have to pay out of pocket for an unsafe vehicle. | Crash: No Fire: No | Unknown |
| Aug 2024 | FUEL SYSTEM, GASOLINE | See attached document for complaint. | Crash: No Fire: No | Unknown |
| Aug 2024 | FUEL/PROPULSION SYSTEM | We started experiencing hesitation with our 2019 Ridgeline. We then experienced twice the check engine light coming on but eventually clearing on its own. We took the truck to the Honda dealer from where we purchased our Ridgeline new. They mentioned there is a huge backlog on the factory recalled fuel pump, which is part of the root cause of the truck stumbling and hesitating. They additionally cited the fuel injectors as a root cause. We then discovered the repair parts are not available with no date known as to when the parts will arrive. We then checked with the only other Honda dealer in Tucson, AZ and that dealer stated the parts were not expected until December 2024 at the earliest. We then called Honda corporate office in California, and they were even less helpful than the dealerships in town. We are VERY concerned that we have a 2000 mile trip to take at the end of August when we will temporarily relocate for me to attend graduate school. Is there anything you can do to get Honda moving on acquiring the parts so we don't get stranded somewhere on our trip? | Crash: No Fire: No | Unknown |
| Aug 2024 | FUEL/PROPULSION SYSTEM,FUEL SYSTEM, GASOLINE | VEHICAL HESITATES WHILE DRIVING WORSE WHEN POWER IS NEEDED SUCH AS PASSING OR CLIMBING. DANGER WHEN POWER IS NEEDED AND DOES NOT RESPOND SUCH AS MERGING ON TO HIGHWAY VEHICAL INSPECTED BY HONDA DEALER, NO ETA ON REPLACEMENT PARTS IT IS PAST 60 DAYS FOR RECALL NO WARNING LAMPS, FAILURE STARTED UNKNOWN | Crash: No Fire: No | Unknown |
| Jul 2024 | VISIBILITY/WIPER | What component or system failed or malfunctioned, and is it available for inspection upon request? Driver side Side View Mirror - No, I had to have it replaced and did not get it back. Please see recalls related to this issue for years 2020 thru 2021 for Honda Pilots, Passports, Ridgelines, and Odysseys. To me it seems they need to go back one more year. Same problem/issue as reported in these recalls. How was your safety or the safety of others put at risk? The mirror (glass part, not the whole frame) was vibrating substantially when driving. Mabe it very difficult to have a clear view out that mirror. Difficult to see here other vehicles where in that mirror. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, dealer saw problem and agreed it was a problem. They replaced it. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Not that I am aware of. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No. | Crash: No Fire: No | Unknown |
| Jul 2024 | FUEL SYSTEM, GASOLINE | The contact owns a 2019 Honda Ridgeline. The contact received notification of NHTSA Campaign number: 23V858000 (Fuel System and Gasoline). The contact stated while driving 50 MPH, the check engine warning light illuminated, and the vehicle hesitated and stalled. The contact continued to drive the vehicle until arriving to a parking lot where the vehicle was turned off. The contact waited for several minutes and restarted the vehicle, and the failure was resolved. The dealer was contacted and informed the contact that the parts were not yet available for the recall repair. The vehicle was not diagnosed. The contact had received a second notice that stated that parts were available in limited quantities. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was contacted and confirmed that the parts were being distributed in limited quantities. The failure mileage was 119,917. Parts distribution disconnect. | Crash: No Fire: No | 119,917 |
| Jul 2024 | FUEL/PROPULSION SYSTEM | Emissions light came on and code read a faulty fuel injector. I see it is an extremely common issue and warranty has been extended in some states. Honda dealership tried to charge me $2,000 to replace injectors. This is happening to two other ridgeline owners that I am aquatinted with. It seems that Honda is aware of the issue when I purchased the vehicle. | Crash: No Fire: No | Unknown |
| Jul 2024 | FUEL SYSTEM, GASOLINE | The contact owns a 2019 Honda Ridgeline. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect. | Crash: No Fire: No | Unknown |
| Jun 2024 | ELECTRICAL SYSTEM | BACK UP CAMERA STOPPED WORKING A COUPLE OF MONTHS AGO. I CURRENTLY HAVE APROX. 56000 MLES AS OF JUNE 30 2024. CANT SEE ANYTHING BACKING UP - CLOUDY PICTURE ON DASHBOARD. I WILL HAVE TO HAVE FIXED SOON-TOO DANGEROUS TRYING TO LOOK THROUGH THE BACK WINDOW. | Crash: No Fire: No | Unknown |
| Jun 2024 | POWER TRAIN | The transmission in my Honda Ridgeline failed while traveling on the highway at a high rate of speed. Ultimately, there was an internal failure with 3rd gear having been lost. The vehicle was not towing or hauling anything other than myself, two other passengers, and a bit of luggage. This was a properly maintained vehicle with a transmission service performed a year prior. Upon stopping I opened the hood to discover transmission fluid sprayed all over the engine bay and the transmission dipstick missing. At the time of failure, there were no warning signs or lights on the dashboard. According to the Honda technicians that diagnosed and replaced the transmission there was no reason as to why it had failed in such a way. I feel that this type of failure could have caused a serious accident. Anyone considering a vehicle with this transmission should be aware before putting their family in it that it may go out suddenly. | Crash: No Fire: No | Unknown |
| Jun 2024 | FUEL SYSTEM, GASOLINE | The contact owns a 2019 Honda Ridgeline. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed, however, the vehicle failed to accelerate as intended. The contact stated that the emissions warning light illuminated and the vehicle stuttered. In addition, the engine was not performing at its normal level. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 150,000. Parts distribution disconnect. | Crash: No Fire: No | 150,000 |
| Jun 2024 | UNKNOWN OR OTHER,VISIBILITY/WIPER | Driving on the freeway the sun roof exploded shattering the glass unexpectedly. There was no rock or other outside projectile that hit the glass since I had a kayak above the glass on a roof rack pretty much covering most of the glass. I was able to close the shade door inside before the glass came down on us. I found out that this has happened on other Honda vehicles and there is a class action suit which I don't know much about. My insurance company will replace it but will cost me my $500 deductible. | Crash: No Fire: No | Unknown |
| Jun 2024 | SEATS | The driver seat on my 2019 Ridgeline I believe is a safety hazard (potentially the passenger also). When braking they move forward with a thud. The same for speeding up as there is a noticeable thud. Dealer states it is the Frame Rail. In 2018 there was a recall for very similar issue for Honda Pilot's (same seat and frame) due to the seat dislodging when in a accident. I believe this same thing will happen to me (and others possibly) as the problem seems to be getting worse and the dealer that sold me the car a few weeks ago says there are no recalls from Honda on this. I am having Honda corporate review the issue to see if this is covered under warrenty, but I still wanted to report this potential safety issue on 2019 Honda ridgelines NHTSA RECALL NUMBER: 18V-221 MFR CAMPAIGN ID: T0T CAMPAIGN DESCRIPTION: 2018 Pilot and Ridgeline Front Seat Frame Rivets Safety Recall RECALL DATE: 04/05/2018 RECALL STATUS: 17 Character VIN Required SUMMARY: American Honda Motor Co., inc. (Honda) is recalling certain model year 2018 Pilot and Ridgeline vehicles. The driver and front passenger seats were assembled with improperly manufactured rivets used to secure the seat slide rail frame to the vehicle floor. SAFETY RISK: In the event of a crash, the rivets can break and allow the front seat(s) to separate from the vehicle floor, increasing the risk of injury to the seated occupant. | Crash: No Fire: No | Unknown |