Complaint volume
841 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2019 Honda Pilot Complaints
841 consumer-submitted complaints on record for the 2019 Honda Pilot, grouped by component category.
841 Total complaints
13 Crash reports
5 Fire reports
11 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are engine, electrical system, fuel system, gasoline. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 13 crash reports, 5 fire reports, 11 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 185 complaints, with an average reported failure mileage of 33,864 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to engine, electrical system, fuel system, gasoline?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2019 Honda Pilot?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2019 Honda Pilot
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2019 Honda Pilot complaints?
13 Crash
5 Fire
11 Injury
0 Fatality
19 Towed
8 Medical attention
What are the most common 2019 Honda Pilot complaint categories?
ENGINE 90
ELECTRICAL SYSTEM 87
FUEL SYSTEM, GASOLINE 70
UNKNOWN OR OTHER 70
FUEL/PROPULSION SYSTEM 61
POWER TRAIN 39
ELECTRICAL SYSTEM,ENGINE 37
FORWARD COLLISION AVOIDANCE,LANE DEPARTURE 29
FORWARD COLLISION AVOIDANCE 25
BACK OVER PREVENTION 21
841 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Aug 2025 | ENGINE | rough idling and performance issues. | Crash: No Fire: No | Unknown |
| Aug 2025 | POWER TRAIN | DRIVING IN THE WOODLANDS AND AT A STOP SIGN WHEN THE AUTO-STOP FEATURE ACTIVATED AND WHEN LIGHT CHANGED TO GREEN THE CAR WOULD NOT AUTOMATICALLY RESTART, I HAD TO PHYSICALLY RESTART THE VEHICLE BY PUSHING THE START BUTTON WITH THE BRAKE ENGAGED. VERY ANNOYING! AND A BIG SAFETY ISSUE. | Crash: No Fire: No | Unknown |
| Aug 2025 | LANE DEPARTURE,FORWARD COLLISION AVOIDANCE | To Whom It May Concern, I am submitting this complaint through the National Highway Traffic Safety Administration regarding a serious and unresolved safety-related defect on my 2019 Honda Pilot (VIN: [XXX] ]). The vehicle’s front camera system failed, disabling essential safety features including Lane Keeping Assist, Adaptive Cruise Control, and Collision Mitigation Braking. These systems are part of Honda’s Advanced Driver Assistance System (ADAS) and are integral to safe vehicle operation. Their failure constitutes a critical safety defect, not a routine maintenance issue. Misrepresentation by American Honda I was initially assigned to a case manager named Christian at American Honda. During our recorded phone conversations, Christian falsely claimed that the discount I received from the dealership was provided by American Honda, even though the dealership is an independent franchisee and American Honda has no control or direct relationship over the dealership. Upon direct inquiry, the dealership confirmed that the discount was offered solely through my business account and my relationship with them and had no connection to American Honda. When I requested written confirmation of this claim, American Honda refused to provide any documentation, despite the fact that all conversations were recorded by them. These recordings contain critical evidence of misrepresentation and should be reviewed as part of this dispute. If necessary, I am prepared to request that these recordings be subpoenaed for formal review. Ongoing Safety Concerns Prior to the complete failure of the camera, I experienced multiple false collision warnings, including dashboard alerts, steering wheel vibration, and automatic braking — even when vehicles were traveling in the opposite direction and posed no threat. These false activations were not only alarming but dangerous, and they indicate a pattern of malfunction in the camera system long before its final failure. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Aug 2025 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER | The rear camera has suddenly changed to a rainbow effect and is very difficult to distinguish details related to be safe view it is designed to display. There was a recall related to the cable connection of the rear camera which is not related to this new color change issue. Honda dealership only offers to replace camera not under a warranty. | Crash: No Fire: No | Unknown |
| Aug 2025 | FORWARD COLLISION AVOIDANCE | The ACC, LKAS, Collision Mitigation, High beam, lane departure warnings light errors are on. This happened 2 years ago and Honda wanted me to pay $1,200 to replace all sensors of this car. Of course I just left it. It's not worth the hassel. However, for a car bought brand new in 2019 to have these systems fail in 2023, and for this to be a main component advertised for consumers to buy vehicles, it is not good. We pay thousands of dollars for a car because it has these safety features only for it to fail within 4 years and then expect the customer to pay over $1,000 to fix, is simply not right. | Crash: No Fire: No | Unknown |
| Aug 2025 | POWER TRAIN | While driving on Highway 35 in Olathe traffic came to a crawl and vehicle automatic idle caused vehicle to stop. Luckily vehicles were slow and was not hit in the rear. Had to place vehicle in Park and restart. Several other times while at stop light vehicle just shuts down and fails to restart. We are just manually turning off auto idle on every start. If we forget the vehicle will start to shut down and we quickly turn off. Safety concerns while having grandkids in vehicle so we usually just take the 2014 Honda Odyssey which does not have this feature. ON going problem. | Crash: No Fire: No | Unknown |
| Aug 2025 | FUEL/PROPULSION SYSTEM | We took our honda pilot to our local dealership (Nelson Honda 2500 Greensboro Rd Martinsville Va. 24112) for a recall on the fuel pump motor on 4/16/2025. We noticed when driving the vehicle that it had some hesitation when going up hills. The problem persisted so we finally made an appointment to have it rechecked on 7/30/2025. They advised nothing wrong recommended transmission fluid changed. We went to our local repair shop and had them to look at it and much to our surprise the fuel pump had not been touched. We have pictures and you can tell it hasn't been touch in a long while. When we called the dealership they told us that it was completed and that we should not file a compliant because they are a small dealership. I know that I'm one person but this car is my main transportation and I should be able to trust that when a recall is done that they actually do the work. Any help or assistance that you can give would be greatly appreciated. | Crash: No Fire: No | Unknown |
| Aug 2025 | UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM | This has been an on-going problem since the beginning of the year. For at least the past 7000 miles of driving, my 2019 Honda Pilot has been juttering (Honda Mechanic's Term-not mine). Pursuant to a Honda Technical Service Bulletin on this issue, I paid $1967.06 to change the fuel injectors and spark plugs in the vehicle. This did NOT resolve the problem. Anthony Hart, Customer Complaint Manager from Honda Headquarters in Torrance, CA, told me I had to take the vehicle to the local Honda Service Department and pay the $106.99 it charged for an analysis and recommendation for the repair. I did that. The mechanic acknowledged the problem and suggested to flush the transmission fluid and to perform a throttle body service with re-learn at a cost of $901.08. This appeared to be more of an "upcharge for service" rather than a resolution for the repair. Also, I was dealing with Anthony who insisted upon the evaluation in order for him to authorize some compensation for such. Therefore, I declined the service pending Anthony's response. Each time I get to speak with Mr. Hart, it is almost as if I am a first time contact. I have to reiterate that I am now into the repairs to this vehicle in the amount of $2074.05 with an additional suggested item of $901.08. The costs would therefore total $2975.13 WITH NO GUARANTEE THAT THE ISSUE WILL BE RESOLVED! It is unconscionable that Honda recognizes the issue being so common in my car that it has issued a Technical Service Bulletin; however, the suggested repair DOES NOT WORK. Honda has not issued a recall on this issue; nor has it apparently been willing to reimburse me for the repairs thus far. We are afraid to take the vehicle on long trips for fear of being stranded somewhere. | Crash: No Fire: No | Unknown |
| Aug 2025 | ELECTRICAL SYSTEM | Consistent electrical issues manifested with infotainment system losing connectivity including FM radio, Bluetooth, etc during hot days only. Thia implies increase risk of fire due ti electrical system overheat. It appears many complaints have been made related to the electrical system on Honda pilot year 2019. | Crash: No Fire: No | Unknown |
| Aug 2025 | POWER TRAIN | The transmission surges while accelerating and cruising. Honda issued a service bulletin, 17-014 issued 2/27/2018, to fix the problem for the 2016-2017 models. Mine is a 2019 with the same transmission as the 2016-17 Pilot, the 6AT. The solution to the issue was the same as the 2016-17 Pilot, flushing the transmission fluid three times but now Honda will not issue a service bulletin for the same problem on the the 2019 model so I had to pay for it. | Crash: No Fire: No | Unknown |
| Aug 2025 | POWER TRAIN | Ticking noise and check engine light. Taken to dealer. Dealer replaced tensioner, timing belt, water pump, did oil change and engine flush. Did not fix the problem. Dealer took the engine apart and discovered damaged rocker arm assembly which caused valve spring break which caused a problem with the cylinder. Honda is denying a warranty claim as the vehicle is just outside of the 5 year power train warranty period even though it only has 48 thousand mile on it and has been serviced regularly and kept in good condition. | Crash: No Fire: No | Unknown |
| Jul 2025 | LANE DEPARTURE | 2019 Honda Pilot Touring AWD, the backup camera image just became way more colorful than it used to be. I tried turning off the guidelines but that didn't help, it's a safety risk when backing up and rare cross traffic alert, almost caused collision. | Crash: No Fire: No | Unknown |
| Jul 2025 | POWER TRAIN | The contact owns a 2019 Honda Pilot. The contact stated that he had stopped the vehicle and had depressed the brake pedal. The contact stated that he opened the driver's side door and as he stepped out with his left leg, the vehicle started to move forward, and the engine was still running. The contact stated that the vehicle had a safety feature that automatically placed the vehicle into park (P) when the driver depressed the brake pedal and opened the driver's side door. The contact stated that as he exited the vehicle, it started to roll; he had parked on a slope with the hood of the vehicle aimed downhill. The contact stated that the driver's side rear tire ran over both his legs below his knees. The vehicle rolled downhill into a ravine and was not damaged. The contact stated that he called the police, who arrived and asked if he needed medical attention. The contact stated that no report was issued. The contact declined and later drove himself to a hospital emergency room. The contact stated that he was x-rayed and examined and only had abrasions and bruises. The contact drove the vehicle to a local dealer. The dealer diagnosed the vehicle and determined it had low battery power and had contacted the manufacturer for further guidance. The contact stated that the vehicle had a 9-speed automatic transmission that used a push button. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 71,000. | Crash: No Fire: No Injuries: 1 Medical attention | 71,000 |
| Jul 2025 | POWER TRAIN | Transmission shift from 2nd to 3rd gear is extremely violent and inconsistent. This is not a normal "transmission slip" but rather a miscalculation of how much RPM to input post shift. This causes the car to "jump" or slow drastically while driving through city. Typically felt between 25 and 35 mph. When I took car in for diagnostic, the dealership said "oh, that's just how these cars a made. I hear about this many times with now problems." There are no engine lights on as a result of the shifting, but the reported concern has been present on car since first owner. | Crash: No Fire: No | Unknown |
| Jul 2025 | ELECTRICAL SYSTEM,ENGINE | My 2019 Hoda Pilot Touring often suddenly changed to N (Neutral), not moving when I release the brake pedal on the freeway when traffic is slow (stop and go) or when at the stop at the intersession. I had to hit (shift) to D (Drive) or sometimes it was getting worse, I had to hit Restart button to resume driving. Many times, it was a nervous moment when the cars from behind were too close and unexpecting my car was stop. It's hard to convince the car dealer it is a real problem when I brought the car for other recall problems. They only worked on the other recalls and verbally advised just to see if the fixes on the recall would fix the problem I experienced since there is no recall related the problem I described. | Crash: No Fire: No | Unknown |
| Jul 2025 | ELECTRICAL SYSTEM | My 2019 Honda Pilot backup camera is not functioning properly. It has a green and sometimes purple screen and I cannot see objects when backing up. This creates a very dangerous situation. I brought this vehicle to Lia Honda in Enfield, CT for another recall. I informed them of the problem with the backup camera and was told it isn't part of the recall. I would have to bring the car back at another time for evaluation and would be charged their hourly fee. I was a loyal Honda employee in Windsor Locks, CT for almost 25 years. I retired in 2009. I know my vehicle should be considered in the recall and I would like it taken care of before an accident happens. | Crash: No Fire: No | Unknown |
| Jul 2025 | UNKNOWN OR OTHER | Our when using auto idle our car, and we press the break our car will sometimes get locked in park and we cannot switch gears. We have been stuck in traffic several times with 3 children in the back. I called honda to open a case and escalated to a supervisor, Case #15600713 and was told because the car was out of warranty. However the previous owner of this vehicle did bring it into honda with our same complaint and they were not able to find the issue. When we went the dealership they told us this happened. So what we know is that the previous owner DID come into the dealership with this existing complaint and honda was not able to help him. We were told we must replace the entire transmission for 9k on a car this is only from 2019 with only 78,000 miles on it. No previous accidents. This is obviously a factory issue. According to lemons laws it appears we have a right to sue because of this safety concern, and the company not standing by its product when it’s clear there is a problem with the auto idle. the transmission light comes on, warns us to pull over when possible, or will just completely lock us into park. The solenoid is not responsible for this auto idle issue. We turned off the auto idle and when we manually do this every time we drive, the car does not stop and the light does not come on. | Crash: No Fire: No | Unknown |
| Jul 2025 | ELECTRICAL SYSTEM | I was driving home at around midnight on the interstate, when my radio stopped working and digital dash screen just turned off. The radio screen said something like network communication lost (I was going 75 so I couldn’t completely read what it said), and the dash where my tachometer and speed usually are, was off; the only information about the car I had was gas level and general engine temperature, so physical gauges or the fuel economy indicator were not affected. All headlights, climate, and engine or cruise control were not affected. It rebooted after about 10 seconds, as if the car was just started up, and everything was back to normal. I was coming from a work event, so I had a coworker with me and he noticed this was occurring, unsettling to be a passenger and all necessary information about the vehicle on an interstate was gone. The vehicle did have a recall to address crackle noise in the speakers, which was a symptom of the MOST bus failure. But since then, the crackle hasn’t disappeared, the backup camera has failed on occasion, and now this, just once in ~15000 miles, all link through the same MOST bus. Will be taking to the dealer again ASAP to see if they can resolve the issue for good, but it seems unacceptable that an infotainment failure could also affect the dashboard if I am understanding it. | Crash: No Fire: No | Unknown |
| Jul 2025 | ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM | I have had multiple situations where the auto idle has engaged and the vehicle has died. Most of the time the car restarts by holding down the ignition button, but twice it's required a jump. I have taken this into honda multiple times and they've told me they can't recreate the problem, but it consistently happens to me. The most recent time was at a high speed intersection and almost resulted in a serious collision. The below question asked how many miles on my vehicle. We first noticed this at about 25000 miles, but most recently occurred today at 80000 miles. | Crash: No Fire: No | Unknown |
| Jul 2025 | VISIBILITY | The contact owns a 2019 Honda Pilot. The contact stated that upon coming to a complete stop, the A/C started to blow warm air; however, upon acceleration, the vehicle resumed blowing cold air. The contact stated that over time, the contact stated that the failure initially occurred approximately an hour after driving before the failure became a constant failure after starting the vehicle. The contact called the dealer and made an appointment to repair the vehicle. The mechanic discovered that the fan control relay was defective due to the relay melting into the fuse box. The contact was informed that the engine compartment harness needed to be replaced. The manufacturer was notified of the failure and the contact was provided a case number. In addition, the contact received an email with a form to fill out for the Manufacturer’s Goodwill Assistance Program. The vehicle was not repaired. The failure mileage was approximately 131,000. | Crash: No Fire: No | 131,000 |
| Jul 2025 | ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM | I believe this car was subject to the recall where something about the AIS system needed to be fixed. The initial problem was the car would stall out at lights when the AIS system was activated. I went in for the recall and had not experienced the problem since. That’s until the past couple days where the problem is back to occurring when I’m stopped at a light and fully depressed the brake, the car stops idling and fails to restart creating a dangerous condition in traffic. It is stressful, unneeded, and puts my family in danger. | Crash: No Fire: No | Unknown |
| Jul 2025 | POWER TRAIN | I have recently had a traumatizing event with respect to the 2019 Honda Pilot. As you know this vehicle has the 3.5L v6 engine and transmission. Recently I was in a situation where I needed to accelerate to miss an oncoming tractor trailer that crossed the median. The only course of action was to accelerate. At the time of acceleration the car skipped and slipped gear. We narrowly missed colliding and in my estimates dying. I had the vehicle inspected and diagnosed by a Honda dealership in Sanford NC. They determined the Torque Converter failed and is bad. They also informed me this same power train is in the 2018 and previous Honda Pilots. Which Honda extended the warranty on to address the issue. Why haven’t they included the 2019? This is unacceptable I have reached out to Honda and they will not discuss the issue. | Crash: Yes Fire: No Towed | Unknown |
| Jul 2025 | FORWARD COLLISION AVOIDANCE,LANE DEPARTURE | My 2019 Honda Pilot has 47817 miles on it. Purchased new from dealership. Been garaged entire life other than normal routine driving. Recently had ADAS warning lights. Reported the problem to Honda HQ in Torrance California. They issued a claim number. I took it to Honda dealer where it was diagnosed with error code U3000-49. They quoted me approx $2600 to replace and calibrate the new multi purpose camera. When reviewing the internet for others with similar problem I noticed this was a safety issue that was far too common among relatively new Honda vehicles. I received a discount from Honda and had the service. The discount was only given when I complained about this issue as well as my 2013 Honda pilot I purchased brand new which the clear coat paint started to come off the roof and hond of the vehicle about a month after I purchased my 2019 honda. When reporting the problem with the 2013 pilot losing the clear coat back in 2019 Honda told me it was too late for them to do anything. Honda should have recalled vehicles with peeling clear coat as well as the defective ADAS system. | Crash: No Fire: No | Unknown |
| Jun 2025 | STEERING,SERVICE BRAKES | The contact owns a 2019 Honda Pilot. The contact stated while driving 30 MPH, there was an abnormal beeping sound coming the instrument panel three times and the steering wheel unexpectedly became inoperable. The contact stated that the steering started shaking abnormally. The contact stated that the failure had occurred on several occasions. The contact stated that a dealer was contacted. The contact stated that the brake warning light was illuminated. The vehicle was taken to the dealer to be diagnosed; however, the results were unknown. The vehicle was then taken to a Mr. Tire to be diagnosed and it was determined that the brake pads needed to be replaced. The contact stated that the front and rear brakes were replaced, and the vehicle was repaired. The manufacturer was notified of the failure but offered no assistance. The approximate failure mileage was 124,000. | Crash: No Fire: No | 124,000 |
| Jun 2025 | SERVICE BRAKES,FORWARD COLLISION AVOIDANCE,LANE DEPARTURE | After starting my vehicle and leaving the office, several different warning messages began flashing on the dash ABS, lane departure mitigation, Power Sterring, Towing. I pulled over and turned the vehicle off. When I attempted to restart the vehicle, the brake pedal was hard and felt stuck. The car did not start. When roadside assistance came, they tested the battery, and it was fine. The car was towed to a Honda dealer and the technician informed me the Brake Pedal Position Switch failed. He said that it would have caused all the different warning messages to appear. This was the second time this occurred, where the different warning messages lit up, but that time the car restarted. When I took it to the dealer that time, they could not determine the issue, and no repairs were done. I am concerned because I have seen that these vehicles have issues with this and it is very dangerous and unsafe when it comes to issues with the brakes. | Crash: No Fire: No | Unknown |