Complaint volume
841 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
841 consumer-submitted complaints on record for the 2019 Honda Pilot, grouped by component category.
Buyer interpretation
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
841 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
The most common categories are engine, electrical system, fuel system, gasoline. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Enriched records include 13 crash reports, 5 fire reports, 11 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage is available on 185 complaints, with an average reported failure mileage of 33,864 miles. Compare that with the mileage on the listing.
Build a buyer checklist to turn these issues into questions and inspection points.
841 total complaints on record
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Sep 2025 | POWER TRAIN | My 2019 Honda Pilot was surging when it went up a hill or was at a steady speed on the highway. I was concerned that the car would stall. The dealer confirmed/reproduced the problem and called it a torque converter shudder. Per Honda's instructions they changed the transmission fluid 3 times and did a software update. There were no warning lights. This is a known problem with a very specific fix that is recommended by Honda. It should be a recall and the repair covered by Honda. It costs me over $400.00 to get the repair done at my dealer-Washington PA Honda. | Crash: No Fire: No | Unknown |
| Sep 2025 | ELECTRICAL SYSTEM,LANE DEPARTURE | My 2019 Honda pilot randomly started showing all these errors at once: LKAS, Collision Mitigation Problem, road departure mitigation system problem, auto highbeam problem, adaptive cruise control problem. After speaking with the Honda dealership, they said this is a chronic problem with 2018 to new Honda vehicles. He stated he's unsure why there is not a recall for this yet. They stated that the issue is the front dash camera, which will need replacement. Replacement is around $2,000. | Crash: No Fire: No | Unknown |
| Sep 2025 | ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE | Vehicle adaptive cruise control and emergency braking completely stopped working. | Crash: No Fire: No | Unknown |
| Sep 2025 | POWER TRAIN,ELECTRICAL SYSTEM,LANE DEPARTURE | 2019 Honda Touring: driving down the highway the windshield would crackle ( Electricity) then we started experiencing transmission delays in shifting and the transmission sounded rough and it was delayed. when the car was put in park the whole dashboard lit up with emissions system problem, Stop driving when safe. transmission problem, Blind spot info system problem. after this showed up the car was not able to move at all. it would not move to gear. the problem was not reproduced at the Honda dealer. They recommend replacing the transmission. I had it towed to another shop where they tell me all codes that pertain this the initial issues stated and refer back to dealer to reset the tmc system failure and to reset the electrical system. Honda refuses to do work as they want to replace the entire transmission | Crash: No Fire: No | Unknown |
| Sep 2025 | ELECTRICAL SYSTEM,SEATS | While operating I was on Highway driving my car the driver seat was set up according to my height, when I use the break to slow down for the heavy traffic during the rush hour wasn't that fast at all I believe my car was at 30 in mph around somehow my car seat dropped too low and I was afraid that I can barley seen in the front. Some how I manage to get home but not sure if there is blown fuses, faulty switches, or loose wiring connectors under the seat or electrical seat problems. This Vehicle is from year 2019 when we purchased. I haven't call the Honda for service yet, cause it's weekend now. I will call on following Monday 22. for Check up. | Crash: No Fire: No | Unknown |
| Sep 2025 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER | infotainment screen freezing or blacking out. I have audio file | Crash: No Fire: No | Unknown |
| Sep 2025 | FORWARD COLLISION AVOIDANCE | There was an internal failure of the multi-purpose camera located behind the windshield rear-view mirror. It was inspected by Russ Darrow Honda and the failure code diagnosed. The camera needed to be replaced. Service included a video from the dealer and the defective camera was so hot he could barely hold it while wearing gloves. This caused the Lane-Keeping Assist, Adaptive Cruise Control, Auto High Beam, Collision Mitigation and Road Departure Mitigation Systems to fail, and the dummy lights on the dash to warn of the system failures. There was no accident or injury resulting yet, but none of the advanced safety features were operable. We have since learned that this camera is a common failure in Honda vehicles, and we feel there needs to be a recall. This critical and expensive safety feature should not be failing this frequently, or in vehicles this new. | Crash: No Fire: No | Unknown |
| Sep 2025 | UNKNOWN OR OTHER,LANE DEPARTURE,FORWARD COLLISION AVOIDANCE | The front winshield camera stop warning and now Im getting the following warnings: lane departure warning, Adaptive Cruise Control Automatic Emergency Braking Blind Spot Warning Forward Collision Warning Lane Departure Warning Lane Keeping Assistance And now the car is showing: Emission System Warning | Crash: No Fire: No | Unknown |
| Sep 2025 | ENGINE | The contact owns a 2019 Honda Pilot. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The contact stated that the Emissions system warning light was illuminated for forty-five minutes prior to the vehicle stalling. The vehicle was driven a short distance before it stalled again. The contact noticed an abnormal sound. The vehicle was driven to the shoulder of the road and turned off. The vehicle was towed to an independent mechanic, where it was unofficially diagnosed with internal engine failure. The contact was advised to tow the vehicle to the dealer for assistance. The vehicle was towed to the dealer and was unofficially diagnosed with internal engine failure. The contact was advised that the engine needed to be dismantled for a complete diagnostic test. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and a case was filed. The contact was informed that the case would not be escalated until the complete diagnostic test was performed. The failure mileage was approximately 114,300. | Crash: No Fire: No Towed | 114,300 |
| Sep 2025 | UNKNOWN OR OTHER | “Camera system failure” Backup camera failing to operate when in reverse. Recall not showing for our vehicle even though recall shows its for the 2019+ models. Online talk points to a camera issue and not a wiring one. | Crash: No Fire: No | Unknown |
| Sep 2025 | FORWARD COLLISION AVOIDANCE,LANE DEPARTURE | My 2019 Honda Pilot [XXX] with 68k miles) recently began to have startup errors and issues with the automated driver safety systems. The five errors that are routinely displayed on the dash info display are: Collision Mitigation System Problem Road Departure Mitigation System Problem Adaptive Cruise Control Problem Lane Keeping Assist Problem Brake System INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Sep 2025 | ENGINE | 2019 Pilot 3.5 liter V6 ~82000 miles has developed a nasty rod knock, failure is imminent. I am aware of the current probe that includes this year/make/model. | Crash: No Fire: No | Unknown |
| Sep 2025 | ENGINE | When my engine starts cold, there is a bad clanking noise. The noise goes away once the engine warms up. | Crash: No Fire: No | Unknown |
| Sep 2025 | FORWARD COLLISION AVOIDANCE | At random intervals, I get the following faults on start: Adaptive Cruise Control Problem Lane Keeping Assist Problem Collision Mitigation System Problem Road Departure Mitigation System Problem Auto High-Beam Problem | Crash: No Fire: No | Unknown |
| Sep 2025 | ENGINE,LANE DEPARTURE | Transmission failure. Began with noticeable reduction in acceleration, then issues getting into reverse. Warning lights then went on - transmission system problem, blind spot info system problem, emission system problem. On 6/19/25 we had the fuel pump motor recall addressed. The transmission failure was on 7/18/25. | Crash: No Fire: No | Unknown |
| Sep 2025 | ENGINE AND ENGINE COOLING | The contact owns a 2019 Honda Pilot. The vehicle was taken to the local dealer for an oil change. The contact stated that after leaving the dealer, the vehicle started making an abnormal knocking sound. There were no warning lights illuminated. The vehicle was taken back to the local dealer, where it was diagnosed, and it was determined that there was a failure in cylinder #1, and the lower engine block needed to be replaced. The vehicle was repaired. The manufacturer was contacted for assistance with the cost of the repair. The failure mileage was approximately 73,000. | Crash: No Fire: No | 73,000 |
| Sep 2025 | BACK OVER PREVENTION | The rear camera suddenly has bright wonky colors making it difficult to see what is behind you. | Crash: No Fire: No | Unknown |
| Sep 2025 | POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM | As the vehicle is stopped in traffic and is about the proceed, the vehicle automatically shifts into park and the emission warning light comes on. The vehicle is unable to be put back into drive unless the vehicle is turned off and then restarted creating a dangerous condition while you are stuck in middle of the roadway. | Crash: No Fire: No | Unknown |
| Sep 2025 | FORWARD COLLISION AVOIDANCE,LANE DEPARTURE | The multi function camera is causing multiple system failures within the safety systems associated with the camera as well as additional issues with transmission. Honda suggests throwing parts at it until repaired. Many owners on forums report same issue across different model years and trim levels. Known issue not being resolved by manufacturer. | Crash: No Fire: No | Unknown |
| Sep 2025 | EXTERIOR LIGHTING | Condensation in headlight assembly impeding forward visibility at night. | Crash: No Fire: No | Unknown |
| Sep 2025 | ENGINE,FUEL/PROPULSION SYSTEM | The Fuel Pump was issued a recall that i had replaced, but due to it not operating properly it caused my high pressure fuel pump in the engine to malfunction as well. This has been conveniently left out of the recall for fuel pump and the dealership wouldn't agree to look into it further. | Crash: No Fire: No | Unknown |
| Sep 2025 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER | When driving long distances (10+ miles), the entertainment system suddenly goes black and shows an error message that says “Network Communication Lost. MOST Net Off.” This includes the CarPlay/navigation system, backup camera, etc. which causes distractions, navigation challenges, and impacts safety when happening mid-drive. It takes between 30 seconds and 3 minutes to re-boot. It typically happens multiple times during long drives (approximately every 5-10 minutes) which becomes very dangerous as dealing with this issue shifts attention away from driving. | Crash: No Fire: No | Unknown |
| Sep 2025 | POWER TRAIN,FUEL/PROPULSION SYSTEM,FORWARD COLLISION AVOIDANCE | This vehicle continues to have issues related to a problem that was issued for the fuel pump earlier this year. My fuel pump was replaced, but the vehicle continues to do the same thing. It stalls and jerks while I am driving and does not start sometimes after getting gas. When I am trying to accelerate the vehicle does not go at full power. One time I was going out into traffic and had to reverse because I knew that I would not make it and get hit. In addition to this, the vehicle has an issue with the braking system. Other years have been recalled for what they call ghost breaking, and although this one does this, it has not been recalled. I will be driving and the car will all of a sudden just brake on its own as if there is a vehicle/object in front of me. Sometimes this happens in the same location. Honda is supposed to be a reliable car, but it seems they have failed with this year/model of the Pilot because it has been big issue after big issue. | Crash: No Fire: No | Unknown |
| Aug 2025 | ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM | On [XXX] a code p0430 appeared on the dash board screen. The car was making a strange noise coming from the engine. I took the car to Integrity Auto Repair shop in McAllen, Texas, they checked the code and said that it was the catalytic converters that were going bad. So I requested an estimate, since their estimate was too high, I contracted a private mechanic to replace the catalytic converters (2), and another part connected to the system. Also, we replaced the oxygen sensors and the noise did not go away. Then, on August 25th, 2025 I decided to take my Honda pilot to the dealer Honda in Pharr, Texas for a check up and they told me that the reason the car was making so much noise and had so much reduced engine power was because the high pressure fuel pump was failing. So, I asked the service representative: If the problem is the high pressure fuel pump, why the dash board code p0430 showed up? Ana, was the representative's name; she replied that the front dash camera is malfunctioning and needs to also be replaced. I asked her...my car just has 76,000 miles, i paid so much money for this car and you are telling me that the dash camera and the high fuel pressure pump are not good? And, I spent almost 4,000.00 Dollars replacing the wrong parts because your dash board gave me the wrong code? Why is this happening? I am driving my car with my two little daughters in the car, taking them to school and back and hearing the car engine noise and wondering when is it going to leave me on the road? Then I asked her; this looks like that is a problem from the manufacturer and Honda should be responsible for the repair. Imagine the dash board giving me the wrong warning code? And the car has only 76,000 miles. Then I go and spend so much money for nothing? This is not normal. I feel that Honda is responsible for the car failures. Thank you INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Aug 2025 | ELECTRICAL SYSTEM,ENGINE | Stopped at an intersection at approximately 2:40pm on August 28, 2025. The auto -stop/start stopped the engine and it would not restart. | Crash: No Fire: No | Unknown |