Complaint volume
842 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2019 Honda Pilot Complaints
842 consumer-submitted complaints on record for the 2019 Honda Pilot, grouped by component category.
842 Total complaints
13 Crash reports
5 Fire reports
11 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are engine, electrical system, fuel system, gasoline. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 13 crash reports, 5 fire reports, 11 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 185 complaints, with an average reported failure mileage of 33,864 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to engine, electrical system, fuel system, gasoline?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2019 Honda Pilot?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2019 Honda Pilot
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2019 Honda Pilot complaints?
13 Crash
5 Fire
11 Injury
0 Fatality
19 Towed
8 Medical attention
What are the most common 2019 Honda Pilot complaint categories?
ENGINE 90
ELECTRICAL SYSTEM 87
FUEL SYSTEM, GASOLINE 70
UNKNOWN OR OTHER 70
FUEL/PROPULSION SYSTEM 61
POWER TRAIN 39
ELECTRICAL SYSTEM,ENGINE 37
FORWARD COLLISION AVOIDANCE,LANE DEPARTURE 30
FORWARD COLLISION AVOIDANCE 25
BACK OVER PREVENTION 21
842 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Oct 2019 | SERVICE BRAKES | AUTOMATIC BRAKING (COLLISION) MITIGATION ACTIVATES ERRONEOUSLY. UPON SLIGHT RIGHT CURVE IN ROAD, DETECTS OPPOSING TRAFFIC AS COLLISION. APPLIES BRAKES. EVEN UPON SETTING SYSTEM TO LEAST SENSITIVE, STILL EXHIBITS CONDITION. CONTINUES TO OCCUR MULTIPLE TIMES PER WEEK. | Crash: No Fire: No | 5,000 |
| Oct 2019 | ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,UNKNOWN OR OTHER | THE ISSUE IS RELATED TO THE HONDA INFOTAINMENT SYSTEM. AFTER ONLY 2000 MILES THE SYSTEM BEGAN HAVING ISSUES. WHILE THE DRIVER IS DRIVING, THE CENTER DISPLAY AND THE DISPLAY ON THE CONTROL PANEL WILL FREQUENTLY GO BLANK. WHEN THIS HAPPENS THE DRIVER IS UNABLE TO ACTIVATE OR DEACTIVATE SPECIFIC SAFETY CONTROLS INCLUDING LANE KEEP ASSIST, ADAPTIVE CRUISE CONTROL AND AUTOMATIC BRAKING. THE AUTOMATIC BRAKING WARNING IS ALSO LOST WHEN THE DISPLAY GOES OUT. THE DRIVER ALSO LOSES THE SPEEDOMETER. FROM THE CENTER DISPLAY, THE DRIVER IS UNABLE TO USE THE BACKUP CAMERA, THE RADIO, NAVIGATION AND THE ABILITY TO MAKE HANDS FREE PHONE CALLS. | Crash: No Fire: No | 2,000 |
| Oct 2019 | ELECTRICAL SYSTEM,EXTERIOR LIGHTING,ELECTRONIC STABILITY CONTROL (ESC) | 1ST PROBLEM...VIDEO DISPLAY WORKED ONLY INTERMITTENTLY. 1ST VISIT, WOLFCHASE HONDA UPDATED SOFTWARE, PROBLEM CONTINUED. 2ND VISIT THEY REPLACED VIDEO UNIT. 2ND PROBLEM...SPEAKERS STARTED MAKING CRACKLING NOISE. WENT ON THEIR SITE TO MAKE APPT AND RECEIVED A NOTICE THAT OT A RECALL NOTICE ABOUT ELECTRICAL ISSUE (OR A FLEET CAMPAIGN NOT SURE WHICH). THEY UPDATED SOFTWARE ON THAT 3RD VISIT. SPEAKER PROBLEM WORSENED AFTER THAT VISIT AND SPEEDOMETER DISPLAY AND VIDEO (STEREO SYSTEM, NAVIGATION ETC) WOULD BLANK OUT WHILE DRIVING. SYSTEM WOULD GENERALLY RESET BUT ONLY AFTER 30 SECONDS OF NON VISIBILITY TO MY SPEED, CRUISE CONTROL STATUS ETC.. TOOK IT BACK FOR 4TH VISIT. THEY STATED THEY FOUND AN ISSUE WITH TAILGATE SENSOR. PICKED IT UP ON FRIDAY OCT 4TH AND IT STARTED MAKING THE CRACKLING NOISE IN THE SPEAKERS AGAIN YESTERDAY, OCT 5TH. LAST TIME, IT EVENTUALLY GOT WORSE UNTIL SPEEDOMETER STOPPED WORKING. PLAN TO MAKE ANOTHER APPT (MY 5TH) THIS WEEK. CRACLKING NOISE OCCURS WHEN STOPPED, WHEN DRIVING, WHEN VEHICLE IS TURNED OFF (AFTER BEING ON). VIDEO AND SPEEDOMETER DISPLAY STOP WORKING WHEN DRIVING. | Crash: No Fire: No | 9,000 |
| Oct 2019 | SERVICE BRAKES | BRAKES ARE RIDICULOUSLY SLOW. BRAKE RESPONSE TIME IS VERY SLOW EVEN THOUGH SPEED IS WITHIN 30 MILES PER HOUR OR LESS. YOU LITERALLY HAVE TO PUSH PADDLE COMPLETELY DOWN TO THE FLOOR AND EVEN AFTER THAT IT WON'T STOP IMMEDIATELY. CAR STOPS VERY SLOW. SO CONSIDERING SITUATION (DRIVING IN STREET AND CHILD POPS UP IN FRONT OF CAR) IF YOU HAVE TO STOP SUDDENLY YOU NOT GONNA MAKE IT UNLESS YOU USE EMERGENCY BRAKE OF THE CAR. HONDA MUST FIX THE ISSUE OTHERWISE SOMEONE WILL LOSE LIFE FOR SURE. ALSO, WEIRDLY CAR MOVED FORWARD LITTLE BIT WHEN I JUST PUSHED START BUTTON TO START THE CAR EVEN AFTER BRAKE PADDLE WAS PUSHED DOWN POSITION AND TOUCHING GAS PADDLE AT ALL. I WAS BIT SURPRISED AND THANKFULLY IT WAS IN PARKING LOT SO DIDN'T HIT ANYONE. I AM GOING HONDA DEALERSHIP TO CHECK WITH THEM IF THEY CAN CHECK AND DO SOMETHING TO MAKE BRAKE MORE RESPONSIVE AND TIGHT. THIS IS JUST SECOND DAY OF CAR AND THIS CRAP HAPPENING. I AM BIT SCARED, DISAPPOINTED AND FRUSTRATED. | Crash: No Fire: No | 80 |
| Sep 2019 | ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,UNKNOWN OR OTHER | I PURCHASED THE VEHICLE ON AUGUST 10, 2019. WITHIN 2 WEEKS THE RADIO BEGAN MAKING A POPPING AND CRACKING SOUND THAT SOUNDED LIKE ROCKS HITTING THE WINDSHIELD. THIS SOUND HAPPENS DAILY WHEN I DRIVE THE VEHICLE. ABOUT ONE WEEK AFTER THIS HAPPENED, THE DVD PLAYER WOULD STOP WORKING AND THE SOUND FROM THE RADIO WOULD BEGIN TO COMPLETELY GO OUT. IT WOULD COME BACK ON EVENTUALLY, SOMETIMES AS MUCH AS 30 - 45 MINUTES LATER. AFTER ABOUT TWO WEEKS, THESE PROBLEMS CONTINUED AND THE SCREEN FOR NAVIGATION, ALONG WITH THE SPEEDOMETER SCREEN WOULD COMPLETELY GO BLACK WHILE THE VEHICLE WAS IN MOTION. IT RESTARTS AFTER ABOUT 10 - 20 SECONDS. IN TWO INSTANCES THE REAR BACKUP CAMERA HAS SHUT OFF WHILE I WAS BACKING UP AS WELL. I HAVE REPORTED THE ISSUE TO TWO DEALERSHIPS INCLUDING THE ONE WHERE I MADE THE PURCHASE. I AM SCHEDULED TO TAKE IT IN TO HAVE REPAIRS DONE TOMORROW. | Crash: No Fire: No | 3,200 |
| Sep 2019 | ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,UNKNOWN OR OTHER | THERE ARE SEVERAL ISSUES AND THEY HAVE HAPPENED MANY TIMES - ALL RELATED TO ELECTRICAL SYSTEM, SPEEDOMETER AND INFOTAINMENT DEFECTS. THE INFOTAINMENT AND DASH DISPLAY INCLUDING THE SPEEDOMETER SHUT OFF WHILE DRIVING. THIS INCLUDES THE SPEEDOMETER, ALL SAFETY FEATURES, CRUISE CONTROL SHUTTING OFF WHILE DRIVING. ALSO THE AUDIO WILL COMPLETELY SHUT OFF WHILE DRIVING AND I WILL HAVE NO AUDIO FOR HOURS AT A TIME. ALSO THERE ARE POPS AND CRACKLES OUT OF THE SPEAKERS EVERY TIME I DRIVE THE VEHICLE. I HAVE DETAILED DOCUMENTATION FOR THESE ISSUES INCLUDING VIDEOS OF THE ISSUES HAPPENING WHILE DRIVING. DEALERSHIP HAS ATTEMPTED TO REPAIR SEVERAL TIMES AND THE ISSUES GET WORSE, NOT BETTER. | Crash: No Fire: No | 3,500 |
| Sep 2019 | ELECTRICAL SYSTEM | I PURCHASED MY VEHICLE IN MARCH OF 2019, BY MAY MY DASH/RADIO WENT OUT. FIRST IT STARTED WHEN BLUETOOTH WAS CONNECTED, IT WOULD SOUND LIKE A CRACKING NOISE, LIKE STATIC. THIS IS ALL WHILE VEHICLE IS ON AND IN DRIVING MODE. IT WAS A SCARY SOUND LIKE THAT OF AN ELECTRICAL FIRE WAS GOING TO HAPPEN AT ANY SECOND. ULTIMATELY, BOTH DASH AND RADIO COMPLETELY SHUT OFF AND DIDN'T COME BACK ON. I TOOK IT IN TO THE DEALERSHIP, THEY KEPT MY CAR FOR ALMOST A MONTH AND FINALLY GAVE IT BACK AND STATED THAT THE WIRE HARNESS WAS LOOSE, OR NOT PROPERLY INSTALLED AND THEY HAD RE DONE IT PROPERLY. ALMOST 2 MONTHS LATER THE CRACKING NOISES STARTED AGAIN, AND WOULD SPONTANIOUSLY CUT OFF THE BLUETOOTH. THEN A FEW WEEKS LATER THE DASH WOULD RE START ( SHUT OFF AND THEN BACK ON) BLUETOOTH WOULD NOT CONNECT AND SAME NOISES ALL OVER AGAIN. NOW MY DASH TURNS ON SOMETIMES AND THE RADIO DOES NOT CONNECT AND IS A BLACK SCREEN. IT DOES TURN ON SOMETIMES, BUT THIS IS A NEW CAR AND IT'S VERY ANNOYING. HONDA WAS NOT ABLE TO FIX THE PROBLEM, AND I HAVE HEARD SIMILAR ISSUES FROM OTHER OWNERS OF MY SAME VEHICLE. | Crash: No Fire: No | 1,000 |
| Sep 2019 | POWER TRAIN,ELECTRICAL SYSTEM,SERVICE BRAKES | THE TRANSMISSION HAS SLIPPED NOW TWICE WHILE DRIVING. ONCE ON THE HIGHWAY AND AGAIN YESTERDAY AFTER TURNING RIGHT ONTO A BUSY NARROW ROAD. THE NAVIGATION SYSTEM AND SCREEN DISPLAY HAS BLACKED OUT AND BECOME NON-FUNCTIONAL WHILE DRIVING AT LEAST 6-7 TIMES (NO RADIO, NAVIGATION, OR ANYTHING FUNCTIONS WHEN THIS OCCURS). THE CAR HAS HAD TO BE TURNED OFF IN ORDER RESET THE SCREEN AND FUNCTION AGAIN. IT IS NOT POSSIBLE TO TURN OFF THE CAR WHEN DRIVING ON A HIGHWAY OR NARROW COUNTRY ROAD. LASTLY, THE CAR HAS BREAKED UNNECESSARILY ON SEVERAL OCCASIONS DESPITE ADJUSTING THE SETTINGS TO NOT BE OVERLY SENSITIVE. ONCE IT CAME TO A COMPLETE STOP UNNECESSARILY, THANKFULLY NO ONE WAS BEHIND ME. IT HAS STARTED BREAKING UNNECESSARILY WHILE DRIVING ON A HIGHWAY AND ON A COUNTRY ROAD WHEN NO VEHICLES OR ANYTHING WERE AROUND. THESE SITUATIONS HAVE BEEN SCARY AND UNSETTLING. | Crash: No Fire: No | 16,000 |
| Sep 2019 | AIR BAGS | I HAD A HEAD ON COLLISION IN MY 2019 HONDA PILOT ON A CITY STREET AT ABOUT 25-30MPH AUGUST 29, 2019. THE SENSOR WAS TRIGGERED AND THE AIRBAG SYSTEM "ATTEMPTED" TO INFLATE. MY HEAD SMASHED INTO THE STEERING WHEEL AND THE AIRBAG SYSTEM NEVER PROPERLY INFLATED. I JUST KEPT HEARING A SOUND LIKE IT WAS TRYING TO INFLATE BUT HAD A HOLE IN IT OR SOMETHING. THE MEDIC SAID THAT IF MY AIRBAG INFLATED PROPERLY, IT WOULD HAVE BEEN LIKE A PUNCH IN THE FACE AND BLOWN ME BACK. INSTEAD, MY HEAD SLAMMED THE WHEEL AND THE BAG NEVER GOT INFLATED NEAR CAPACITY. I CALLED HONDA AND REPORTED THE INCIDENT I WAS GIVEN HONDA CASE # 09867010. I WAS THEN CALLED A FEW DAYS LATER BY ADRIAN FROM AMERICAN HONDA WHO TOLD ME THERE WAS NO WAY THE AIRBAG FAILED, AND THAT IF IT DID, I HAD TO LET INSURANCE TELL HONDA AND I WAS TO TELL NO ONE ELSE. HE THEN TOLD ME Y MEMORY HAD TO BE WRONG AND IF I SAID OTHERWISE, I WAS A LIAR. I REPORTED THIS SO THAT NO ONE ELSE WOULD ENCOUNTER THIS SAFETY ISSUE AND HONDA WOULD HANDLE IT, BUT IT SEEMS THEY ARE DENYING THE POSSIBILITY. I HAD THE BODY SHOP SAVE THE AIRBAG AND RELATED COMPONENTS FOR POSSIBLE INSPECTION. THE INSURANCE COMPANY SAID THEY DID NOT CARE TO LOOK INTO THE MATTER AND THAT I SHOULD CONTACT HONDA OR AN ATTORNEY MYSELF IF I FELT SOMETHING FAILED. | Crash: Yes Fire: No Injuries: 1 Towed Medical attention | 10,000 |
| Sep 2019 | ELECTRICAL SYSTEM | WHILE DRIVING THE CAR IN MOTION, THE INFOTAINMENT SYSTEM PERIODICALLY AND RANDOMLY WILL 'LOSE CONNECTION' AND BLACKOUT. WHEN THIS HAPPENS THE ENTIRE DASHBOARD BLACKS OUT AND THERE IS NO INFORMATION REGARDING EMERGENCY WARNINGS OR SPEEDOMETER FOR AT LEAST 10 SECONDS, SOMETIMES MORE. I HAVE NO IDEA OF HOW FAST I AM GOING OR IF THERE ARE ANY EMERGENCY WARNINGS. I HAVE TAKEN TO HENNESSY HONDA IN WOODSTOCK, GA FOUR TIMES AND THEY HAVE NOT FIXED THE PROBLEM. THERE IS ALSO RANDOM STATIC ON THE ENTIRE SYSTEM. | Crash: No Fire: No | 1,000 |
| Aug 2019 | ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,SERVICE BRAKES | OUR "NETWORK" COMPONENTS WERE NOT WORKING. AT HIGH SPEEDS, THE ADAPTIVE CRUISE CONTROL WOULD NOT BRAKE PROPERLY AND COULD HAVE CAUSED AN ACCIDENT. THE "BRAKE" SENSOR IS NOT WORKING PROPERLY. UPON TAKING TO DEALER FOR SERVICE, SERVICE TECHNICIAN SAID THAT THIS "NETWORK" ISSUE HAS OCCURRED ON OTHER CARS. STRONGLY RECOMMEND AN IMMEDIATE INQUIRY TO THIS ISSUE AS IT AFFECTS THE SAFETY FEATURES TOUTED BY THE CAR MANUFACTURER, HONDA. THE SOLUTION IS TO RECONNECT THE NETWORK COMPONENTS, THIS HAS STILL NOT RESOLVED OUR ISSUE. | Crash: No Fire: No | 1,200 |
| Aug 2019 | ELECTRICAL SYSTEM | HONDA INFOTAINMENT ISSUE: PURCHASED A NEW 2019 PILOT (TOURING) WITH 22 MILES ON IT ON 22 JULY 2019. ON 26 JULY 2019 WHILE DRIVING ON I-10 FROM PHOENIX THE AUDIO QUIT AND THE SCREEN WENT BLANK. ONCE WE STOPPED AND USED REVERSE DISCOVERED THERE WAS NO BACK UP CAMERA AND THE SCREEN WOULD NOT TURN OFF WHEN THE CAR WAS TURNED OFF.TOOK TO DEALER, THEY "FIXED" IT. ON 5 AUG 2019 SAME PROBLEM REOCCURRED. TOOK TO THE DEALER AND THEY FIXED IT AGAIN. FROM 5 AUG TO TODAY (11 AUG) THE SYSTEM HAS OPERATED LIKE IT SHOULD. I DID HAVE THE ABILITY TO SEE WHAT SPEED I WAS GOING AND OTHER GAUGES WORKED. I HAVE READ NUMEROUS REPORTS THAT EVEN THOSE FEATURES WENT BLANK FOR OTHERS.DRIVING FROM TUCSON AZ TO SAN DIEGO, CA TOMORROW AND I AM VERY CONCERNED ABOUT THIS DEFECT HAPPENING WHILE IN THE MIDDLE OF NOWHERE ON I-8! THERE IS NO EXCUSE FOR AN AUTO MANUFACTURER TO NOT LET PEOPLE KNOW WHAT THE STATUS OF A FIX IS AND WHEN TO EXPECT A RESOLUTION TO THE PROBLEM. I HAVE READ NUMEROUS ARTICLES AND EXPERIENCED IT MYSELF, THE DEALERS ACT LIKE THEY HAVE NOT HEARD OF THIS ISSUE. HOW COULD PEOPLE INVOLVED ON THE CAR BUSINESS NOT KNOW OF MAJOR PROBLEM THAT 1000S OF PEOPLE ARE HAVING, IT IS LIKE THE HONDA CORP PASSED THE WORD TO PLAY DUMB. I TRULY LIKE THE HONDA PILOT, TRADED IN A 2016 EXL FOR THIS NEW CAR. WOULD REALLY LIKE FOR THE CAR TO PREFORM AS ADVERTISED FOR MY (FAMILY) COMFORT AND SAFETY. SAFETY BEING THE MAIN CONCERN HERE. | Crash: No Fire: No | 617 |
| Aug 2019 | ELECTRICAL SYSTEM | TL* THE CONTACT OWNS A 2019 HONDA PILOT. THE CONTACT STATED THAT THE INSTRUMENT PANEL INTERMITTENTLY STOPPED ILLUMINATING. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. | Crash: No Fire: No | Unknown |
| Aug 2019 | ELECTRICAL SYSTEM,STRUCTURE,SEATS | THE RADIO IN THIS VEHICLE FREEZES, PRODUCES STATIC FEEDBACK AND ELECTRICAL FEEDBACK WHILE OPERATING THE TOUCHSCREEN. SOUND FROM THE SPEAKERS BECOMES DISTORTED AND LACKING POWER. ELECTRICAL SURGING CAN BE HEARD. THIS OCCURRED WITHIN THE FIRST 1000 MILES SINCE PURCHASED NEW. REAR HATCH ALIGNMENT WAS ALSO NOT INSTALLED PROPERLY FROM THE FACTORY AND REQUIRED A BODY SHOP TO ATTACH IT CORRECTLY. SEAT FABRIC MATERIAL WAS ALSO DEFECTIVE AND COMING APART. | Crash: No Fire: No | Unknown |
| Aug 2019 | ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),VISIBILITY/WIPER | DRIVERS SIDE MIRROR SHAKES WHILE DRIVING. CENTER CONTROL STOPPED WORKING COMPLETELY. LOUD SOUND WILL COME OVER ON THE RADIO AND THEN ALL SYSTEMS STOP WORKING. BACK UP CAMERA DOES NOT WORK, RADIO DOES NOT WORK. VEHICLE IS TURNED OFF BUT THE CENTER CONTROL SCREEN IS FROZEN ON AND WILL NOT TURN OFF. WHEN ON THE BLUETOOTH, RECIPIENT CALLER CANNOT HEAR PERSON INITIATING THE CALL. | Crash: No Fire: No | 4,500 |
| Jul 2019 | UNKNOWN OR OTHER | TOOK POSSESSION OF THE VEHICLE 5 DAYS PRIORS WITH 3 MILES ON THE ODOMETER. SITTING AT A STOPLIGHT AWAITING A GREEN LIGHT AND WAS NOT ABLE TO BLOW THE HORN TO ALERT ANOTHER VEHICLE THE LIGHT HAD CHANGED. AFTER PULLING OVER INTO A NEARBY PARKING LOT I TRIED PUSHING ALL AREAS OF THE CENTER STEERING WHEEL AREA DESIGNATED FOR THE HORN. NO SOUND. TOOK THE VEHICLE TO A LOCAL HONDA DEALERSHIP. TECHNICIAN CHECKED FOR A FUSE ISSUE; FOUND NOT TO BE A FUSE ISSUE. AM AWAITING RESULTS OF A DETAILED INSPECTION OF THE VEHICLE. | Crash: No Fire: No | 275 |
| Jul 2019 | ELECTRICAL SYSTEM | CENTER DISPLAY AND DASHBOARD DISPLAY GO BLANK WHILE DRIVING. IT RESTARTS AFTER SOME TIME. THE CENTER DISPLAY SOMETIMES FLICKERS, SOMETIMES IT MAKES A POPPING NOISE. YOU GET A MESSAGE NETWORK CONNECTION LOST BEFORE THE WHOLE SEQUENCE OF EVENTS START. IT IS A BRAND NEW VEHICLE AND NO ONE IS TAKING OWNERSHIP. THE SCARY THING IS YOU ARE DRIVING ON THE ROAD AND THIS HAPPENS ALL OF A SUDDEN. YOU ARE FORCED TO MOVE OVER TO THE RIGHT LANE AND I HAVE TAKEN IT TO THE DEALER MULTIPLE TIMES. AM HOPING HONDA CAN TAKE OWNERSHIP AND FIX THE ISSUE. IN ALL INSTANCES, I WAS DRIVING ON THE HIGHWAY AT AROUND 60MPH. | Crash: No Fire: No | 5,500 |
| Jul 2019 | VEHICLE SPEED CONTROL,SERVICE BRAKES | WHEN DRIVING ON SOME RURAL ROADS WHERE LINE IS CLEARLY PRESENT IN ROAD MY CAR AUTOMATICALLY APPLIES BRAKES AS CRASH AVOIDANCE WHEN ONCOMING CAR IS COMING THAT IS CLEARLY IN ITS OWN LANE. THIS HAS HAPPENED MULTIPLE TIMES AND HONDA WAS NOTIFIED AND DOES NOT SEEM CONCERNED ABOUT THIS SAFETY ISSUE BUT IS AWARE THAT IT HAPPENS. | Crash: No Fire: No | 3,000 |
| Jul 2019 | ELECTRICAL SYSTEM | APPLE CAR PLAY DOESN'T WORK WITH THE VEHICLE. WHEN ON THE PHONE, YOU CAN HEAR THE OTHER PERSON, THEY CAN'T HEAR YOU. SOMETIMES THERE IS A SCREECHING NOISE THAT THE OTHER PERSON HEARS. STEERING CONTROLS WON'T CHANGE THE RADIO STATION AT TIMES. | Crash: No Fire: No | 4,000 |
| Jul 2019 | STEERING,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC) | WHILE DRIVING MY 2019 HONDA PILOT AT 25MPH OR 60MPH, WITHOUT WARNING IN THE SPEEDOMETER AREA EMERGENCY MESSAGES BEGAN FLASHING: POWER STEERING, TRANSMISSION, LANE MITIGATION, BRAKES, CRUISE CONTROL, ENGINE, ETC. WITH A MESSAGE THAT SAYS STOP THE VEHICLE AND CALL THE DEALER. THEIR INSTRUCTION IS TO HOLD THE STOP/START BUTTON DOWN,UNTIL THE CAR STOPS AND THEN START THE VEHICLE,IF YOU CAN, AND HEAD FOR THE DEALERSHIP. THE PROBLEM IS THE MESSAGE CONTINUES WHILE YOU CONTINUE DRIVING. THE TRANSMISSION DOES NOT SHIFT PROPERLY, AND THE STEERING FEELS LESS RESPONSIVE. BY THE WAY YOU CANNOT USE THE REAR HATCH TO GET IN OR OUT OF THE VEHICLE. I WILL BE TAKING IT IN TO THE DEALERSHIP FOR THE SECOND TIME IN TWO WEEKS FOR THE SAME PROBLEM. NO EFFECTIVE REPAIR. I LIVE IN NORTH DAKOTA AND MY DEALERSHIP IS 130 MILES ONE WAY. MY WIFE IS NOW AFRAID TO DRIVE THE CAR. CAN YOU HELP ME. I BOUGHT THE CAR NEW. | Crash: No Fire: No | 11,050 |
| Jun 2019 | ELECTRICAL SYSTEM | TL* THE CONTACT OWNS A 2019 HONDA PILOT. WHILE THE VEHICLE WAS PARKED, THE CONTACT APPROACHED IT AND FOUND THAT THE WINDOWS AND SUN ROOF WERE DOWN WITHOUT BEING ACTIVATED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE CONTACT ALSO STATED THAT, IN THE PAST, THE HATCH DID NOT GO ALL THE WAY UP. THE VEHICLE WAS TAKEN TO BILLY CRAFT HONDA (434-385-6045, LOCATED AT 3914 OLD FOREST RD, LYNCHBURG, VA 24501), BUT THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 1,500. | Crash: No Fire: No | 1,500 |
| Jun 2019 | SERVICE BRAKES | REAR BREAKS IS SELF ACTIVATING WHEN VEHICLE IS STATIONARY OR IN PARK OR AT STOP LIGHT AND WHEN YOU APPLY THE ACCELERATOR OR START TO DRIVE YOU CAN HEAR IT RELEASE WITH SOME NOISE IN THE REAR AND IT CONTINUES TO GRID THE PADS AS IF THE BREAK CALIPERS HAVE NOT FULLY RELEASED FROM THE REAR ROTORS. THE NOISE IS ALSO VERY NOTICEABLE AS THE VEHICLE MOVES AT A LOWER SPEED BELOW 25MPH. | Crash: No Fire: No | 8,900 |
| Jun 2019 | UNKNOWN OR OTHER | TAKATA RECALL- AIR CONDITIONING IS LUKEWARM. IT'S NOT PRODUCING COLD AIR. | Crash: No Fire: No | 3,098 |
| May 2019 | STRUCTURE,VISIBILITY/WIPER | THE PASSENGER SIDE MIRROR WON'T STAY AT THE PROPER ADJUSTMENT. YOU SET IT AND IT DROPS IN A FEW MINUTES SO YOU CAN'T SEE THE CARS BEHIND YOU. WHEN YOU DRIVE YOU HAVE TO KEEP ADJUSTING THE MIRROR. IT'S A SMALL PROBLEM BUT COULD BE A BIG PROBLEM IF THERE IS AN ACCIDENT. | Crash: No Fire: No | 800 |
| May 2019 | ELECTRICAL SYSTEM | I BOUGHT MY 2019 HONDA PILOT EX-L WITHOUT NAV AND RES TODAY (24MAY2019). I DROVE IT 40 MILES HOME WITH NO ISSUES. MY WIFE JUST TOOK IT FOR A DRIVE AROUND THE BLOCK APPROXIMATELY 1 MILE AND THE INFOTAINMENT SYSTEM STOPPED WORKING AND THE SCREEN JUST HAD THE HONDA LOGO ON IT WHILE SHE WAS DRIVING IT. THE CAR IS BRAND NEW WITH 82 MILES ON IT AND THE INFOTAINMENT SYSTEM JUST STOPPED WORKING. I TURNED OFF THE CAR, LOCKED, UNLOCKED AND RESTARTED WITH AS SUGGESTED BY OTHER OWNERS WITH THE SAME ISSUE AND IT IS STILL NOT WORKING. THIS IS A MAJOR SAFETY ISSUE AS IT CAUSES THE DRIVER TO BECOME DISTRACTED WHILE DRIVING. | Crash: No Fire: No | 82 |