Complaint volume
841 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2019 Honda Pilot Complaints
841 consumer-submitted complaints on record for the 2019 Honda Pilot, grouped by component category.
841 Total complaints
13 Crash reports
5 Fire reports
11 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are engine, electrical system, fuel system, gasoline. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 13 crash reports, 5 fire reports, 11 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 185 complaints, with an average reported failure mileage of 33,864 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to engine, electrical system, fuel system, gasoline?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2019 Honda Pilot?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2019 Honda Pilot
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2019 Honda Pilot complaints?
13 Crash
5 Fire
11 Injury
0 Fatality
19 Towed
8 Medical attention
What are the most common 2019 Honda Pilot complaint categories?
ENGINE 90
ELECTRICAL SYSTEM 87
FUEL SYSTEM, GASOLINE 70
UNKNOWN OR OTHER 70
FUEL/PROPULSION SYSTEM 61
POWER TRAIN 39
ELECTRICAL SYSTEM,ENGINE 37
FORWARD COLLISION AVOIDANCE,LANE DEPARTURE 29
FORWARD COLLISION AVOIDANCE 25
BACK OVER PREVENTION 21
841 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Aug 2024 | FUEL SYSTEM, GASOLINE | The contact owns a 2019 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. An unknown local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. | Crash: No Fire: No | Unknown |
| Aug 2024 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER | The reverse camera suddenly started displaying distorted colors on approximately 1/3 of the screen. Turning the vehicle on and off has no impact. The previous recall for Fakra service cable replacement had no impact. The vehicle is garaged at home and has not been in high heat or direct sunlight for an excessive amount of time. From an internet search, this seems to be a common issue in 2019 Honda Pilots. | Crash: No Fire: No | Unknown |
| Aug 2024 | EXTERIOR LIGHTING | Headlight seal failure resulting in condensation buildup resulting in obstructing light while driving at night. | Crash: No Fire: No | Unknown |
| Aug 2024 | BACK OVER PREVENTION | The contact owns a 2019 Honda Pilot. The contact stated that while attempting to reverse, the rearview camera displayed different colors and the contact was unable to view the image behind the vehicle. The contact stated that the vehicle was not diagnosed or repaired. The dealer was contacted and provided an estimate for the repair. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was unknown. | Crash: No Fire: No | Unknown |
| Aug 2024 | FUEL SYSTEM, GASOLINE | The contact owns a 2019 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. | Crash: No Fire: No | Unknown |
| Aug 2024 | FUEL/PROPULSION SYSTEM | Recall notice received May 2024 for a faulty fuel pump. As of Aug 26, dealer continues to claim they can not get the parts necessary to fix. They tell me the failure risk is low and I should not worry about it. Those words ring hollow when you are telling me their is a risk of a crash and injury. Why is this acceptable. | Crash: No Fire: No | Unknown |
| Aug 2024 | ELECTRICAL SYSTEM,BACK OVER PREVENTION | Overblown colorful backup camera image. Backup camera stopped working properly on 2019 Honda Pilot Elite SUV. Image has very bright red yellow and purple colors (like night vision) and the rear image is no longer legible. This is now a safety hazard as the driver is unable to view people, vehicles, and other obstructions while backing up the SUV. Need Honda to cover the repair and replacement of the backup camera under warranty. This appears to be a widespread issue for 2019 models that Honda dealers are not covering free of charge based on forum threads: [XXX] Please investigate immediately and have Honda cover this as a recall before this becomes a widespread issue affecting thousands of cars with non-functional backup cameras. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Aug 2024 | FUEL SYSTEM, GASOLINE | The contact owns a 2019 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. | Crash: No Fire: No | Unknown |
| Aug 2024 | FORWARD COLLISION AVOIDANCE,LANE DEPARTURE | 2019 Honda Pilot began throwing error messages every time the car is started around 8/1/24. Error messages include ACC (Adaptive Cruise Control Problem), LKAS (Lane Keeping Assist Problem), Collision Mitigation System Problem, Road Departure Mitigation System Problem and Auto High-Beam Problem. | Crash: No Fire: No | Unknown |
| Aug 2024 | VEHICLE SPEED CONTROL | The contact owns a 2019 Honda Pilot. The contact stated while driving at approximately 15 MPH, the vehicle independently accelerated with the RPM elevated beyond 5,000 RPM. The contact had taken his foot of the accelerator pedal; however, the unintended acceleration persisted, and the vehicle reached 40 MPH without the accelerator pedal being depressed. The contact stated no warning light was illuminated. The contact was able to stop the vehicle and had the vehicle towed to a local dealer. The vehicle was not diagnosed or repaired. The manufacturer was informed of the failure. The failure mileage was approximately 71,000. | Crash: No Fire: No Towed | 71,000 |
| Aug 2024 | FUEL SYSTEM, GASOLINE | The contact owns a 2019 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the vehicle hesitated while driving from a complete stop. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was unknown. Parts distribution disconnect. | Crash: No Fire: No | Unknown |
| Aug 2024 | ELECTRICAL SYSTEM | My back up camera has an issue where it is showing a green and purple tint that is distorting the view. It functions every time I put the car in reverse, but I can barely see what is on the screen because of the colors. I almost hit a person because I could not see her in the back up camera. I also have been unable to use it to attach my trailer because the view is so distorted. I have researched it and many other people have experienced this exact same issue with 2019 Pilots. This needs to be a safety recall as the camera is failing and needs to be replaced. | Crash: No Fire: No | Unknown |
| Aug 2024 | FUEL SYSTEM, GASOLINE | See attached document for complaint | Crash: No Fire: No | Unknown |
| Aug 2024 | ELECTRICAL SYSTEM,ENGINE | Operating vehicle on Interstate. After pulling onto off ramp engine shut off completely during application of brakes. This has happened twice in hot (above 90 degrees) conditions. Car restarted after multiple attempts. I was in danger of being rear ended. No warning lights, no I dictations there was a problem. Dealer cannot reproduce the problem, no solution offered. | Crash: No Fire: No | Unknown |
| Aug 2024 | ENGINE | Stopped at a light and the auto start/stop system engaged and the cars engine turned off. Once the light turned green and took my foot off of the brake the engine did not automatically start. It would not start for about 30 seconds after trying to start it multiple time. The car was completely dead. Luckily the driver approaching me from behind was stopped without hitting me. This was very disturbing and dangerous. | Crash: No Fire: No | Unknown |
| Aug 2024 | ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE | On several occasions my 2019 Honda Pilot Touring AWD with Idle start/stop will not restart when the idle start/stop kicks in. At a stop light several times when I come to a stop and the engine will turn off and not restart when the idle start/stop engages. Very dangerous and a clear safety issue that Honda needs to rectify asap. I have read many others with the same issue occurring. Honda, please step up and do the right thing! | Crash: No Fire: No | Unknown |
| Aug 2024 | FUEL SYSTEM, GASOLINE | The contact owns a 2019 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect. | Crash: No Fire: No | Unknown |
| Aug 2024 | POWER TRAIN | I brought my 2019 Honda Pilot to Son's Honda in McDonough, GA, for a service diagnosis as my vehicle is not mechanically running smoothly, sputtering. I called Honda dealership knowing there's a current recall for fuel pump motor it thought this might be the problem. Honda asked me if my vehicle engine light was on and after answering "no" was advised that it wasn't available for for replacement at this time due to having limited parts and servicing only vehicles with engine light on or difficulty starting. I advised my vehicle was demonstrating a lack of power, judger and was advised to bring it in for a diagnosis. Charge amount of $159.00. Upon completion of the diagnosis from Honda it was recommended to have the "Torque converter " replaced at a estimated price of $4,700.00. Upon speaking with the Honda service department manager he suggested I contacted Honda corporate as they have seen this similar issue before and they usually granted financial assistance up to 85% off the repair costs. I contacted Honda Pilot customer service and was assigned case # [XXX]. I was interviewed several times, advised that Honda will review my qualifications based on multiple factors like brand loyalty, years of ownership, service, other related associations with Honda. I advised that this is my second Honda Pilot, my first one I owned from 2007 to 2020 and my second Honda Pilot from 2020 to the present. It's important to know that besides the current recall for fuel pump motor, Honda has a current recall for 2016-2018 Honda vehicles for "Torque converter " issues or have extended warranty to 150,000 for some model vehicles up to 2019. This information comes from Brad Ortloff, manager of Auto campaigns and recalls. Subject line : Warranty Extension:2017- 2019 Multi Model 6AT Torque Converter, to all Honda Sales, Service & Parts manager's and personnel. This is clearly evidence Honda is fully aware of this defective Torque converter problem. Unfortunately, Honda denied my claim. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Aug 2024 | FUEL SYSTEM, GASOLINE,ENGINE | The contact owns a 2019 Honda Pilot. The contact stated while driving at undisclosed speeds, the vehicle stalled and failed to restart. While at a stop light, the vehicle shut down. The check engine and emissions warning lights were illuminated. Additionally, the family and other children had to exit the vehicle when the vehicle stalled at 10: 30 PM on the busy highway. The vehicle was taken to the local dealer, where an unknown diagnosis was provided. The vehicle was not repaired. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown. Parts distribution disconnect. | Crash: No Fire: No | Unknown |
| Jul 2024 | FUEL/PROPULSION SYSTEM | NHTSA Recall Number 23V-858: I have contacted my local Honda dealer multiple times to fix vehicle per the recall and have been told that Honda has provided no parts to fix the vehicle, even after my vehicle began experiencing problems. Recently, while operating my vehicle, it hesitated (i.e. almost stalled out) and then surged forward, which caused me to get into a collision and sustain injuries. After the collision, I contacted the Honda manufacturer using the customer service number on the recall notice and informed them of the collision. They denied that the issue my vehicle was experiencing was related to recall even though a Honda website states that the fuel pump issue will cause the same issues that I experienced. The Honda manufacturer customer service rep. stated that Honda has parts to fix the recall and the dealer should have asked to receive a part. When I contacted the dealer and informed them of the Honda manufacturer customer service rep. statements, the service manager and my local dealer became upset and frustrated as he informed me that they have been trying to get parts for months. The Honda manufacturer does not appear to care for the safety of the individuals using their products, nor the for the individuals that may also be injured based upon these unsafe vehicles still being on the road. In additions, the Honda manufacturer is providing intentionally misleading statements to consumers related to the recall. Their actions are unacceptable and they should be held accountable. | Crash: Yes Fire: No Injuries: 1 Towed Medical attention | Unknown |
| Jul 2024 | UNKNOWN OR OTHER,ENGINE | Auto Start/Stop. Car stopped and would not re-start while in an intersection. Restarted manually after a few minutes. | Crash: No Fire: No | Unknown |
| Jul 2024 | LANE DEPARTURE,FORWARD COLLISION AVOIDANCE | Vehicle would brake suddenly. Then shortly thereafter, the collision mitigation system error appeared on the dash. Honda dealership says the camera no longer works and the entire system needs to be replaced. The fact that the camera stopped working spontaneously is concerning. | Crash: No Fire: No | Unknown |
| Jul 2024 | FUEL SYSTEM, GASOLINE | The contact's wife owns a 2019 Honda Pilot. The owner received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline). The contact stated that on several occasions when the vehicle was started, while driving or while in reverse, the vehicle hesitated continuously. On one occasion while in reverse, the vehicle stalled. The vehicle was able to be restarted. The vehicle was taken to a dealer however, the failure was not replicated. The manufacturer was not notified of the failure. The failure mileage was approximately 33,000. | Crash: No Fire: No | 33,000 |
| Jul 2024 | FORWARD COLLISION AVOIDANCE | Vehicle brakes or collision warning comes on when roads are curved and traffic in oncoming lanes. | Crash: No Fire: No | Unknown |
| Jul 2024 | FUEL SYSTEM, GASOLINE | The contact owns a 2019 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. | Crash: No Fire: No | Unknown |