Complaint volume
208 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
208 consumer-submitted complaints on record for the 2019 Honda HR-V, grouped by component category.
Buyer interpretation
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
208 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
The most common categories are electrical system, fuel system, gasoline, unknown or other. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Enriched records include 15 crash reports, 1 fire report, 3 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage is available on 43 complaints, with an average reported failure mileage of 26,670 miles. Compare that with the mileage on the listing.
Build a buyer checklist to turn these issues into questions and inspection points.
208 total complaints on record
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Jul 2023 | STEERING,ELECTRICAL SYSTEM | I was making a 90 degree right turn and had turned my steering wheel the amount needed to make this turn, however, the car direction did not match the amount the wheel was turned and continued to head towards the oncoming traffic lane. I removed my foot from the gas peddle and noticed that even though the radio was still playing, the screen had gone black. A couple seconds later, the screen came back on and the car jerked into the turn, seemingly finally catching up with the steering wheel. I took the car to my mechanic and the diagnostic scan did not show any codes that matched this issue. My mechanic did note that he looked up the issue and found other reports online of the same thing happening to 2019 HR-Vs after heavy rainfall. My incident occurred 3 days after we had so much rain that flash flooding occurred. Honda corporate directed my to the dealership. The Honda dealer I bought the car (in new condition) from, stated they aren't able to troubleshoot unless the codes are there to show the issue. | Crash: No Fire: No | Unknown |
| Jul 2023 | VISIBILITY/WIPER | The sun visor (Driver side) has become difficult to operate. Also, the sun visor does not close flush to the cabin roof. The sun visor is not operating as it should. I reached out to Honda but since there is no recall and this repair is outside of the warranty period, they will not make the repair at their cost. I do not want to purchase a new visor if Honda has not acknowledged the problem and made changes. | Crash: No Fire: No | Unknown |
| Jun 2023 | UNKNOWN OR OTHER | My car computer screen goes black from time to time and therefore the backup camera and radio, etc. won't work. This started the first year I bought it new. The dealer has done two software updates but it still does it from time to time. The last time I took it in for this problem and the warranty had expired, they wanted me to pay either $79 or $179 for a diagnostic so I told them I wasn't doing that. I saw on TV where there is a problem like this for Honda Pilot, Honda Odyssey and Honda Passport. I believe Honda HR-V should be added to this list. | Crash: No Fire: No | Unknown |
| Jun 2023 | STEERING,STRUCTURE,SERVICE BRAKES | Issues: Sunroof leaks heavily: during the rain and in car washes, into the backseat, which is ruined now from the constant leaking this past winter 2022-23 *Sunroof replaced 3/2023 Continues to leak heavily Weather Strips: Doors lacking weather strips, or the weather strips are so loose and loosely connected, it serves very little purpose, i.e., the seal attaches loosely to widely spread intermittent hooks, these are not attached securely and leak significantly. Brought to Honda: Never repaired Steering: Severe instability when both turning and accelleration!! Very dangerous when making a left hand turn from a stopped position!! This happens daily! Body Parts: Cheaply made, put together incorrectly by the manufacturer Honda in Mexico, e.g., Honda is completely aware of the plethora of body defects, including the sunroof. According to Honda Service Manager Ukiah CA. Brake System: Very poor, I would caution the need to slam on the brakes as they take much to long to engage. | Crash: No Fire: No | Unknown |
| May 2023 | FORWARD COLLISION AVOIDANCE | The car randomly decides to slam on it's brakes, it's becoming more frequent as time goes on, the crv and accords of the same year are already recalled due to this issue and I'm sure the hrv will need to be added to this recall. | Crash: No Fire: No | Unknown |
| May 2023 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER | the panel lights come on out of nowhere, showing the problem is a coil. The coil and the torques are changed but the problem continues. As soon as the lights come on, the car, HR-V, starts making a mistake that doesn't let me drive well. It has already been taken to the dealer on several occasions but they cannot solve the problem. | Crash: No Fire: No | Unknown |
| May 2023 | ELECTRICAL SYSTEM | I'm reporting two issues: 1) The gas gauge (the 3rd circle on instrument panel) keeps going out. Over the 18 months, when starting the car on cold mornings, the gas gauge would show blank, I can't see how much gas I have in the car. After about 10 minutes, the gas gauge information would show up. I initially associated the issue with starting the car in cold weather, but in the last couple of months, the gas gauge will start flickering in & out as I'm driving. These have been on warm days I have been driving at least 30 minutes or more before the issue starts. Nothing unusual happens before the issue starts. The risk part is that you could run out of gas and not know it because you can't see the dial. I asked the dealer to look at the issue when the car was inspected this year and last year and they aren't seeing any error code related to it. 2) The drivers side door lock has on a few occasions been hard to lock from the inside. When I try to push down the lock switch, it is very hard to push and the click sound is very loud with an associated metal grinding sound. It's becomes a risk if I'm not able to lock by car to protect my safety or my possessions. | Crash: No Fire: No | Unknown |
| Apr 2023 | SEAT BELTS | Driver side seatbelt does not latch properly and appears to be defective. | Crash: No Fire: No | Unknown |
| Apr 2023 | ELECTRICAL SYSTEM | The car hesitates to start. Its a push to start and the start is slow and takes a minute to actually start. Just wondering if this is an issue w this vehicle itself. | Crash: No Fire: No | Unknown |
| Feb 2023 | FORWARD COLLISION AVOIDANCE | I was driving on a curved road, going approximately 25mph (safe speed) and a car came around the curve coming towards me (also going a safe speed). We were both on the correct side of the road, no danger of a collision, but the Collision Mitigation Braking System started to brake. Fortunately, there was no one behind me and it only engaged for a second. A message to BRAKE came on just before the CMBS engaged. | Crash: No Fire: No | Unknown |
| Feb 2023 | VEHICLE SPEED CONTROL | Twice I was interstate speed driving and lost speed the first time I thought it was the fuel system. The car was towed to the dealership and after they " checked it out" , they told me all they found was a weak battery. The second time was a few days ago but this time, I was revving the engine as I was trying to get my car off the interstate. Thank goodness there was very little traffic. This time however, it restarted and I drove the rest of the way home. | Crash: No Fire: No | Unknown |
| Feb 2023 | AIR BAGS | I got into car accident on 2/4/2023 and was hit on my driver side on highway, but my side airbag didn’t came out. I was hit twice on the same side and it was 4 car collision. Concerned about safety of this model. Police report was filed and Geico insurance inspector reported total loss for my car. | Crash: Yes Fire: No Towed | Unknown |
| Feb 2023 | ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM | The fuel gauge went blank. I started my car and the screen was black. I had to restart the car and press the button that shows the oil life to get the gauge to come back on. This is a new problem and I have not scheduled service yet. The car also lurches forward sometime when I put my foot on the gas pedal. It jumps like I have pressed the pedal hard. The car also bucks when I am driving. It happens when I am going between 30-40 mph. I told the technician about the problem and he said I am the first person to complain about it. | Crash: No Fire: No | Unknown |
| Feb 2023 | FUEL/PROPULSION SYSTEM | When the throttle is lightly applied from a stop, the vehicle suddenly leapt forward, as if we stomped on the gas pedal. We almost hit our vehicle in the garage. Other times from a stop, giving it throttle to move the HRV would not accelerate.the HR-V would begin to slow down, even if I applied more throttle. It has happened a few times. We took the HRV to the dealer and they could not resolve the problem. | Crash: No Fire: No | Unknown |
| Jan 2023 | ELECTRICAL SYSTEM | The dashboard digital display of the mileage, fuel amount, date and temperature will intermittently go either completely blank or will glitch to the point of being unable to clearly read it. As I have done research online into this issue, there are many other 2019 Honda HR-V owners that are reporting/having the same issue. This is a safety issue due to not being able to rely on being able to consistently read the amount of fuel in the tank. | Crash: No Fire: No | Unknown |
| Jan 2023 | UNKNOWN OR OTHER | UNKOWN. I was driving up an icy mountainous road at night in an unfamiliar area and the vehicle made a loud crunching noise. The vehicle did not respond to the accelerator when flooring the pedal. A number of lights appeared, some were blinking and others remained lit. Thankfully the vehicle eventually began to operate as normal. However, this event has increased in frequency, duration, and severity. Typically the warning lights would turn off within a few days after each even the lights remain on for a longer period of time and the event occurs more frequently. The noise and sensations this event creates occur more frequently during an interval and sound more serious and damaging. The car continues to react in uncertain ways, sometimes refusing to accelerate, sometimes slowing down more rapidly without breaking. The photos and videos are not from the original event date. They are however documentation of the times these lights have turned on due to an event. | Crash: No Fire: No | Unknown |
| Jan 2023 | ELECTRICAL SYSTEM,SERVICE BRAKES | I had three warning lights come on: brake system, electronic break, and E brake. I was told at the dealership that the factory warranty ended less then two weeks ago and thus neither the diagnostics nor any of the repairs would be covered by the warranty. Even though it is obviously a factory defect. Also after a little research it became very obvious that it is a very common occurrence among HRV’s that seems to be happening anywhere from weeks to years after purchase. | Crash: No Fire: No | Unknown |
| Dec 2022 | SUSPENSION | The vehicle developed a rattle and I took it to the dealer and was told that both rear shocks and dampers had to be replaced. When I went to pick up my vehcile, there was another vehicle that was the exact same year and model there with the same issue. My car has only 24,731 miles and was our of warranty by 1 month. This seams too coincidental form my car and another car to come in with the same problem, which leads me to believe that this may be a fault part. Please look out for this problem on other similar vehicles. | Crash: No Fire: No | Unknown |
| Sep 2022 | FORWARD COLLISION AVOIDANCE | I heard of an ongoing investigation partaining to 2019 Accords and CR-Vs, so I wanted to add this information: I have a 2019 Honda HR-V, and at least twice, the Automatic Breaking System has engaged erroneously/at dangerous times. The most glaring incident, I was driving in one lane at ~30 mph, and there was a left turn lane with a stationary car that I approached. I was not in the turn lane, I did not try to turn into the lane. My emergency brakes detected the car, one lane over, and UNSAFELY slammed the brakes. I ground to a halt/5 mph, on a 30-35 mph road, and was almost rear ended. Luckily, nothing happened, but since then I have started to deactivate emergency breaking. | Crash: No Fire: No | Unknown |
| Jul 2022 | ELECTRICAL SYSTEM | The gas gauge/mileage reader does not turn on in colder weather. There is no ability to tell how much gas is left in the tank or how many total miles are on the car. We ran out of gas on the middle of the highway because the gauge was not displaying how much was left in the tank. There are numerous reports of the same issue on this forum https://www.hrvforum.com/threads/fuel-gauge-goes-in-and-out.41212/ | Crash: No Fire: No | Unknown |
| Jul 2022 | VISIBILITY | The glass front windshield cracked on the inside of the vehicle from the rearview mirror down to within a couple of inches of the dashboard. I had the windshield replaced and the technician said it was very rare for this to happen, that it could possibly be a manufacturer defect. I just want this to be on record in case it happens to other owners of this vehicle. | Crash: No Fire: No | Unknown |
| Mar 2022 | ELECTRICAL SYSTEM,EXTERIOR LIGHTING,UNKNOWN OR OTHER | WHILE DRIVING ON THE INTERSTATE ALL DASHBOARD LIGHTS COME ON INCLUDING PARKING BRAKE. AFTER TURNING ENGINE OFF, THE LIGHTS GO OFF AND COME BACK ON AFTER 5 MINUTES OF DRIVING AGAIN. IF PARKING BRAKE IS ENGAGED WHEN PARKED, IT IS NOT RELEASABLE. CHANGED BATTERY WITH HONDA BATTERY, ISSUE RESOLVED. 6 MONTHS LATER DRIVING DOWN THE INTERSTATE AND THE SAME THING HAPPENS AGAIN BUT THIS TIME THE DOOR AJAR LIGHTS AND SOUNDS ARE ON AND THE OVERHEAD LIGHT IS COMING ON AND OFF WHILE I AM DRIVING AT NIGHT. THIS IS A KNOWN ISSUE AMONGST 2019 HRV'S. DEALERSHIP DOES NOT KNOW WHAT WILL RESOLVE THE ISSUE. THEY PROVIDE CODED THAT SAYS IT WILL BE THE START OF THE RESOLUTION AND CODE CAN BE RAN AFTER THESE ITEMS ARE FIXED TO FIX THE REMAINING ITEMS THAT MIGHT BE CAUSING IT. $2600 FOR A NOT EVEN 3 YEAR OLD CAR TO BE FIXED FOR A KNOWN ISSUE???? HRV FORUMS HAVE MANY PEOPLE THAT HAVE SPENT THOUSANDS AND THE ISSUE IS STILL NOT RESOLVED. LIGHTS COMING ON IN THE CAR ON THE ROAD AT NIGHT ARE A SAFETY ISSUE. THIS DEFINITELY NEEDS TO BE ADDRESSED. NO ISSUES WITH THE VEHICLE PRIOR AND NO WARNING THAT ANYTHING IS WRONG. | Crash: No Fire: No | Unknown |
| Mar 2022 | AIR BAGS | On 2/27/2022 vehicle was involved in front end collision. Vehicle hit a fence, concerned that on impact vehicle air bags did not deploy. | Crash: Yes Fire: No Towed | Unknown |
| Dec 2021 | AIR BAGS | 12/2/21-accident started as rear end collision and car was pushed into car in front for a front end collision. The driver side airbags didn’t deploy and the driver’s face slammed into steering wheel causing injuries. | Crash: Yes Fire: No Injuries: 1 Towed Medical attention | Unknown |
| Oct 2021 | VEHICLE SPEED CONTROL,SERVICE BRAKES | I was driving into my very short driveway tonight. I have a class B (van sized RV) parked in front. As I drove in and started to brake, the car accelerated rapidly. I tried pumping the brake, but the car accelerated and hit the back of the RV, causing significant damage to both vehicles. The air bags did not deploy, but the seat belt became very tight. I took the car into a dealer in Utah 4 weeks previously and they did recall work on the brakes and fuel line. The problem with the brakes was excess air in the brake lines that they had to bleed, from what I read about the recall. I don't know if this is still the problem, but something caused the brakes to fail. I am now unsure if this car will be safe to drive, even after repairs. I live in a very remote area where the nearest community of any size is 2 hours in either north or south directions. There is open livestock grazing (horses and cattle) on the two lane highway and without the ability to brake as needed, this could be deadly for me, my passengers and the livestock. Please look into this. I have NEVER had this happen! | Crash: Yes Fire: No | Unknown |