Complaint volume
1041 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
1041 consumer-submitted complaints on record for the 2019 Honda CR-V, grouped by component category.
Buyer interpretation
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
1041 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
The most common categories are forward collision avoidance, fuel system, gasoline, steering. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Enriched records include 30 crash reports, 2 fire reports, 31 injury reports, and 1 fatality report. These fields come from complaint records and should be read in context.
Mileage is available on 306 complaints, with an average reported failure mileage of 28,446 miles. Compare that with the mileage on the listing.
Build a buyer checklist to turn these issues into questions and inspection points.
1,041 total complaints on record
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Mar 2019 | ELECTRICAL SYSTEM | TL* THE CONTACT OWNS A 2019 HONDA CR-V. THE CONTACT STATED THAT THE VEHICLE FAILED TO START WITHOUT WARNING. THE VEHICLE WAS TOWED TO THOMAS TEAM HONDA (814-262-2140, LOCATED AT 1920 BEDFORD ST, JOHNSTOWN, PA 15904) WHERE THE TECHNICIAN STATED THAT THE VEHICLE NEEDED TO BE DRIVEN EVERYDAY TO KEEP THE BATTERY CHARGED. THE TECHNICIAN ALSO STATED THAT THE CONTACT MAY NEED TO GET A BATTERY TENDER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT A CASE WORKER WOULD BE ASSIGNED. THE CONTACT DID NOT HEAR FROM A CASE WORKER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 400. | Crash: No Fire: No Towed | 400 |
| Mar 2019 | ELECTRICAL SYSTEM | TL* THE CONTACT OWNS A 2019 HONDA CR-V. AFTER TURNING THE VEHICLE OFF, THE BATTERY DRAINED AND THE VEHICLE COULD NOT BE RESTARTED. THE VEHICLE WAS TOWED TO MIDDLETOWN HONDA (520 RT. 211E, MIDDLETOWN, NY) WHERE THE BATTERY WAS REPLACED, BUT THE FAILURE CONTINUED. THE CONTACT WAS INFORMED THAT THE FAILURE WAS CAUSED BY AN EPA MODULE INSIDE THE VEHICLE, BUT NO REPAIR WAS AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 100. | Crash: No Fire: No Towed | 100 |
| Mar 2019 | ENGINE | GAS IS IN THE ENGINE OIL. AS A RESULT OF THIS, THERE IS A GAS SMELL IN THE CABIN AS WELL. | Crash: No Fire: No | 1,000 |
| Mar 2019 | ELECTRICAL SYSTEM | THE BATTERY IS REPEATEDLY DEAD AFTER A DAY OR SO IF NOT DRIVEN. THE DEALER SAYS A DRAW OF 0.500 AMP WAS FOUND FROM THE EVAPORATION DETECTION MODULE AND THERE NEEDS TO BE A SOFTWARE UPDATE TO FIX IT. THEY CANNOT GIVE ME ANY TIMELINE FOR THIS UPDATE OTHER THAN TO SAY "THEY ARE WORKING ON IT". IN THE MEANTIME, ANYTIME I DO NOT DRIVE THE CAR FOR A DAY OR TWO, I NEED TO GET A "JUMP" TO GET IT STARTED. | Crash: No Fire: No | 154 |
| Mar 2019 | UNKNOWN OR OTHER | PURCHASED 12/28/18. AFTER DRIVING HOME FROM DEALER(60 MILES) CAR WAS NOT USED FOR 2 DAYS. TRIED TO START CAR AND BATTERY WAS DEAD- TOTALLY DRAINED. CALLED ROADSIDE SERVICE WHO STARTED BY QUICK CHARGING BATTERY. BROUGHT TO DEALER WHO INSTALLED TRICKLE CHARGE ON BATTERY AND TOLD ME TO PLUG IN CAR EACH NIGHT TO AVOID BATTERY DRAIN. THEY HAD ALSO CHANGED TO A NEW BATTERY. AFTER FIRST BATTERY FAILURE 5 ADDITIONAL TIMES IT FAILED. DEALERSHIP THINKS A HONDA AMERICA WILL ISSUE A CORRECTIVE SERVICE BULLETIN DURING MARCH 2019. ALSO, DEALERSHIP IS AWARE OF 4 ADDITIONAL 2019 CRVS WITH THE SAME PROBLEM. | Crash: No Fire: No | 99 |
| Feb 2019 | ELECTRICAL SYSTEM | PURCHASED 2019 HONDA CR-V ON FEBRUARY 9, 2019. DROVE ONLY TWICE IN THE FIRST 2 WEEKS. ATTEMPTED TO DRIVE FOR THE 3RD TIME (101 MILES ON ODOMETER) ON THE 2 WEEK ANNIVERSARY OF BUYING, FEBRUARY 23, 2019 AND THE CAR WAS COMPLETELY DEAD! HONDA SENT TOW TRUCK, DRIVER CHARGED BATTERY. TOOK INTO HONDA TODAY FOR INSPECTION, THEY CHECKED THE BATTERY AND ONLY THE BATTERY AND SAID IT WAS FINE, NOTHING MORE THEY COULD DO. I WOULD HAVE LIKED THEM TO CHECK AND SEE WHAT DRAINED THE BATTERY. THE CAR SAT FROM TUESDAY TO SATURDAY, I WOULD EXPECT IT TO START WITHOUT AN ISSUE. SPOKE TO SALES ASSOCIATE WHO SAID THAT NEW CARS TEND TO DRAIN THE BATTERY IF THE WINDSHIELD WIPERS ARE LEFT IN THE ON POSITION. I DON'T KNOW WHY THAT WOULD EVEN BE A POSSIBILITY BUT IF THAT IS A FACT IT SHOULD BE CORRECTED. | Crash: No Fire: No | 102 |
| Feb 2019 | UNKNOWN OR OTHER | BATTERY KEEPS DYING AFTER 2 DAYS OF NOT USING MY CAR. I BROUGHT MY CAR TO A HONDA DEALER AND THEY CHECKED IT AND SAID THERE WAS NOTHING WRONG WITH IT. SO FAR THIS HAS HAPPENED 4 TIMES. I HAVE TO JUMP START THE EACH TIME | Crash: No Fire: No | Unknown |
| Feb 2019 | ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES | ON SATURDAY, FEBRUARY 16, 2019 WHILE DRIVING ON A CLEAR AFTERNOON, WE WENT ONTO THE ENTRY RAMP FOR THE HIGHWAY TO RT 95 S. THE RAMP WAS NOT STRAIGHT AND HAD CURVES. WHEN AN ATTEMPT WAS MADE TO APPLY THE BRAKES TO SLOW FOR THE FIRST CURVE, THEY DID NOT RESPOND AS THEY SHOULD, THEY PULSED AND LOCKED. AT THE SAME TIME, THE DIGITAL DASH BEGAN DISPLAYING MULTIPLE WARNINGS OF SYSTEMS NOT FUNCTIONING INCLUDING BRAKE, EMERGENCY BRAKE, TRANSMISSION, POWER STEERING, TIRE PRESSURE, LANE ASSIST, CRUISE CONTROL, HILL ASSIST,, ETC. WITH DIFFICULTY WE WERE ABLE TO PULL ONTO THE GRASS SHOULDER OF THE HIGHWAY, THERE WAS NOT A BREAKDOWN LANE IN VIEW. WE TRIED SHUTTING THE CAR OFF AND RESTARTING, AND THE WARNINGS PERSISTED. I CONTACTED HONDA ASSISTANCE AND THEY SENT A TOW TRUCK. THE TOW DRIVER STATED HE HAD DIFFICULTY LOADING THE CAR BECAUSE OF THE BRAKES BEING LOCKED. AT THE HONDA DEALERSHIP, THEY ALSO COULD NOT RELEASE THE BRAKES TO OFF LOAD THE CAR. | Crash: No Fire: No | 1,400 |
| Feb 2019 | ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC) | TL* THE CONTACT OWNS A 2019 HONDA CR-V. WHILE DRIVING 70 MPH, THE VEHICLE SHOOK, VIBRATED, AND BEGAN TO DECELERATE. ALSO, THE ELECTRIC PARKING BRAKE, TRANSMISSION, BRAKE SYSTEM, BRAKE HOLD, ADAPTIVE CRUISE CONTROL, COLLISION MITIGATION SYSTEM, ROAD DEPARTURE MITIGATION SYSTEM, BLIND SPOT INFORMATION SYSTEM, AND AUTO HIGH BEAM SYSTEM WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 800. | Crash: No Fire: No | 800 |
| Feb 2019 | VISIBILITY/WIPER | VEHICLE WILL NOT WARM UP TO DEFROST WINDSHIELD ON COOLER/COLD MORNINGS WHEN RUNNING AT IDLE., COLD AIR BLOWING INTO CABIN EVEN AFTER DRIVING AT HIGHWAY SPEEDS FOR 30 MINS. AFTER DRIVING FOR 30 MINS + ENGINE WILL SOMETIMES WILL BE AT NORMAL OPERATING TEMP. WHEN COMING TO A LIGHT AFTER THIS DRIVING TIME ENGINE TEMP GAUGE WILL DROP TO LOW.-TEMPS INSIDE CAR GO TO COLD. THIS HAS BEEN AN ONGOING SITUATION SINCE PURCHASE NEW IN JAN 2019, WE LIVE IN MAINE. GOING TO THE DEALER FOR THIS PROBLEM. ONLINE INVESTIGATIONS BRING UP THIS ISSUE SINCE 2017 WITH THE CR-V WITH THE 1.5L ENGINES-WILL NO DEFROST THE WINSHEILDS. | Crash: No Fire: No | 20 |
| Jan 2019 | UNKNOWN OR OTHER | I NOTICED GASOLINE SMELL INSIDE THE CAR DURING DRIVING, THE CAR HAD 150 MILES TOOK IT TO THE DEALER OF HONDA ON JANUARY 16TH THE SERVICE MANAGER EXAMINED THE CAR TOLD ME THERE WAS GAS IN THE OIL, AND TO RETURN BACK IF THE OIL INCREASES,AND AFFECTED THE DRIVABILITY AND ENGINE LIGHT TURNS ON. HE REFUSED TO GIVE ME PAPER WORK OF THE VISIT OR COPY OR THE REPORT PAPER HE HAD IN HIS HAND, I WENT AGAIN ASKING ABOUT THAT VISIT PAPERWORK HE SAID HE RAN SOME TEST ON THE CAR AND THERE IS NO PAPERWORK I REPORTED THE CASE WITH HONDA. THIS IS A SAFETY ISSUE THE OIL DILUTED WITH GAS AND THE LEVEL GOES HIGH THEN THE CAR CAN INSTALL ON ROAD | Crash: No Fire: No | 150 |
| Jan 2019 | ELECTRICAL SYSTEM | MY 2019 HONDA CR-V'S BATTERY DIES AFTER SITTING IN MY GARAGE FOR TWO DAYS. IT HAS ONLY 320 MILES ON IT. | Crash: No Fire: No | Unknown |
| Jan 2019 | ENGINE | AFTER BUYING THIS NEW CAR I NOTICED TWICE GAS SMELL WHILE DRIVING I CHECKED THE ENGINE OIL IT SMELLS GAS I TOOK IT TO THE DEALER HE SAID THE OIL HAS GAS IN IT AND ADVISED ME TO WATCH THE LEVEL AND THE SMELL, BRING IT BACK IF ENGINE LIGHT TURN ON OR SMELL STRONG SMELL OF GAS AGAIN. THE IS UNSAFE TO DRIVE SINCE GAS LEAKS TO THE OIL THAT CAN CAUSE CAR TO INSTALL WHEN OIL LEVEL GETS TOO HIGH. ALSO GAS SMELL MAKES DRIVER AND PASSENGERS DIZZY AND INCREASES CHANCE OF ACCIDENT HONDA IS VERY LAZY TO ACT SINCE THIS IS 3RD GENERATION OF CRV EX WITH TURBO ENGINE. HONDA SAID THAT THIS CAN HAPPEN IN VERY COLD WEATHER AND WITH FREQUENT SHORT DRIVING I'M LIVING IN GEORGIA , NO EXTREME COLD AND I DRIVE MOSTLY ABOUT 15 MILES TRIPS THIS CAR IS DEFECTED AS MANY CRV CARS WITH TURBO ENGINE | Crash: No Fire: No | 150 |
| Jan 2019 | ENGINE | MOTOR OIL SMELLS LIKE GASOLINE AFTER ONLY 139 MILES. HONDA CHANGED OIL AND GASOLINE SMELL IN OIL RETURNED AFTER ONLY 50 MILES. CAR DRIVEN UNDER NORMAL CIRCUMSTANCES. | Crash: No Fire: No | 139 |
| Jan 2019 | ENGINE | EXTENSIVE WHITE SMOKE OUT OF EXHAUST PIPE WHEN STOPPED AT CITY TRAFFIC LIGHT. BURNT OIL SMELL. COULD NOT ACCELERATE ABOVE 23 MILES PER HOUR IN TRAFFIC. EVERY SYSTEM FAILURE MESSAGE DISPLAYED. PURCHASE CRV NEW FROM HONDA DEALER IN MARCH, 2018. HAS 2,634 MILES ON IT. HAD BEEN START/STOP DRIVING FOR ABOUT 2 HOURS IN LOCAL CITY TRAFFIC RUNNING ERRANDS. | Crash: No Fire: No | 2,634 |
| Dec 2018 | ENGINE,FUEL/PROPULSION SYSTEM | EXCESS OIL FUEL IN ENGINE BROUGHT TO DEALER THEY SAID NO PROBLEM ONLY IN COLD STATES I LIVE IN CALIFORNIA. HAD TO PAY TO CHANGE OIL EVEN THOU MANUAL SAYS DO NOT OVER FILL THE SAME DEALER HAD CHANGED OIL BEFORE AND DID NOT OVERFILL. | Crash: No Fire: No | 14,191 |