Complaint volume
1041 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2019 Honda CR-V Complaints
1041 consumer-submitted complaints on record for the 2019 Honda CR-V, grouped by component category.
1041 Total complaints
30 Crash reports
2 Fire reports
31 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are forward collision avoidance, fuel system, gasoline, steering. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 30 crash reports, 2 fire reports, 31 injury reports, and 1 fatality report. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 306 complaints, with an average reported failure mileage of 28,446 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to forward collision avoidance, fuel system, gasoline, steering?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2019 Honda CR-V?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2019 Honda CR-V
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2019 Honda CR-V complaints?
30 Crash
2 Fire
31 Injury
1 Fatality
39 Towed
17 Medical attention
What are the most common 2019 Honda CR-V complaint categories?
FORWARD COLLISION AVOIDANCE 197
FUEL SYSTEM, GASOLINE 108
STEERING 107
FUEL/PROPULSION SYSTEM 73
ELECTRICAL SYSTEM 66
UNKNOWN OR OTHER 54
ENGINE 47
SERVICE BRAKES,FORWARD COLLISION AVOIDANCE 38
STEERING,AIR BAGS,COMMUNICATION 33
SERVICE BRAKES 23
1,041 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Jun 2020 | ELECTRICAL SYSTEM,SERVICE BRAKES | WHEN I GOT IN MY CAR AT WALMART AND STARTED THE ENGINE ALL THE SUDDEN THE BRAKE SYSTEM WARNINGS COME ON THE DASH AND ALSO I COULD NIGHT SHIFT THE GEARS. I WAS NOT ABLE TO MOVE THE CAR AT ALL AND HAD TO CALL A WRECKER TO COME TOW THE CAR TO THE DEALER. THE DEALER TOLD ME THEY HAD NO IDEA WHAT WAS WRONG FOR MOST OF THE DAY. THEY THEN CALLED ME AND ASKED ME DID I NORMALLY HANG MY HANDICAP PLACARD ON THE REARVIEW MIRROR. I SAID YES THAT'S WHERE WE NORMALLY HANG OUT AND REMOVE IT BEFORE WE DRIVE IT EVERY TIME. THEY TOLD ME THAT THE HANDICAP PLACARD HAD DAMAGED THE CABLE ON THE BACK OF THE MIRROR AND HAD CAUSED THE BRAKE SYSTEM TO COMPLETELY FAIL AND THAT IT WAS NOT A WARRANTY PROBLEM. I HAD TO PAY $922 TO GET THE CAR FIXED. THE WIRING HARNESS IN THE ROOF OF THE CAR HAD TO BE REPLACED. WE WERE NOT EVEN AWARE THAT CABLE WAS BEHIND THE MIRROR. THE PROBLEM COULD'VE HAPPENED AT ANY POINT WHILE I WAS DRIVING THE CAR AND I WOULD HAVE LOST ALL THE BRAKING SYSTEM FOR THE CAR IF IT HAD HAPPENED WHILE DRIVING. I BELIEVE THIS IS AN ISSUE THAT NEEDS TO BE TAKEN UP WITH HONDA AND OTHER CAR MAKERS AND HAVE A RECALL TO FIX THE PROBLEM SO THE HANDICAP PLACARD WILL NOT DESTROY THE CABLE. *TR | Crash: No Fire: No | 21,025 |
| Jun 2020 | VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM | WE WERE DRIVING ON A STRAIGHT SECTION OF ROAD AT 80MPH ON I-24 E WHEN THE ENGINE LIGHT CAME ON AND WE LOST POWER TO THE WHEELS BUT THE ENGINE WAS STILL RUNNING. THERE WAS NO JERKING MOTION OR ANY SIGN OF TROUBLE WHEN THIS HAPPENED. WE HAD TO COAST IN HEAVY TRAFFIC WITH SEMI-TRUCKS ALL AROUND US TO GET TO THE RIGHT HAND SHOULDER FOR A SAFE PLACE. HONDA'S REPLY TO THE DEALER WAS TO CHANGE THE OIL OUT IF THERE WAS GAS IN THE OIL. THERE WAS GAS IN THE OIL WHEN THE DEALER CHECKED SO THEY REPLACED THE OIL. NO OTHER FIX WAS SUGGESTED BY HONDA TO THE DEALER EVEN THOUGH THIS PROBLEM WAS SUPPOSED TO BE FIXED FOR THE 2019 MODELS AS IT HAD INITIATED FIELD REPAIRS FOR THE 2017 & 2018 MODELS. THE FIX WAS SUPPOSED TO BE IMPLEMENTED AT THE ASSEMBLY PLANTS BEFORE THE 2019 MODELS WERE SOLD. *TR | Crash: No Fire: No | 12,500 |
| Jun 2020 | SERVICE BRAKES | UNINTENDED BRAKING AT 45 MPH. FULL LOCK UP WITH NO CAUSE. RELEASED AT 10 MPH. CLEAR 4-LANE STREET, NO CURVES, NO DEBRIS, NO CARS NEARBY NO SHADOWS. I WAS IN THE LEFT LANE. DEALER TOLD ME NOT TO USE THE ADAPTIVE CRUISE CONTROL IN THE CITY. (THAT IS WHAT SOLD ME ON THE CAR). *TR | Crash: No Fire: No | 19,070 |
| Jun 2020 | STRUCTURE | TL* THE CONTACT OWNS A 2019 HONDA CR-V. THE CONTACT STATED THAT ON FOUR OCCASIONS, THE HOOD LATCH DETACHED FROM THE HOOD OF THE VEHICLE. THE CONTACT STATED THAT THE SAFETY LATCH WAS USED TO PREVENT THE HOOD FROM UNINTENDEDLY OPENING WHILE THE VEHICLE WAS IN MOTION. THE VEHICLE WAS TAKEN TO WINTER HAVEN HONDA LOCATED AT 6395 CYPRESS GARDEN BLVD, WINTER HAVEN, FL 33884, (863)508-2400, EXT.212, WHERE THE HOOD LATCH WAS REATTACHED HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 3. *BF | Crash: No Fire: No | 3 |
| Jun 2020 | AIR BAGS,STRUCTURE,ENGINE | I HIT A LARGE DEER ON THE INTERSTATE HIGHWAY AT A SPEED OF 60 TO 65 MPH. THERE WAS CONSIDERABLE DAMAGE TO THE FRONT OF THE CAR. I HAVE PICTURES. THE AIRBAGS DID NOT DEPLOY. THERE WERE 2 PEOPLE IN THE CAR, NO ONE WAS HURT. *TR | Crash: Yes Fire: No Towed | 13,800 |
| Jun 2020 | ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE | WE HAVE HAD THE CAR A YEAR AND 4 MONTHS AND WE BOUGHT IT NEW. TWICE THE INFOTAINMENT SYSTEM HAS AS GONE HAYWIRE AS WE WERE DRIVING. IT BEGAN TO FLICKER AND THE BRIGHTNESS CONTROL KEPT FLASHING AND MAKING BEEPING NOISES. ALSO 4 TIMES THE AUTOMATIC BRAKING SYSTEM HAS TRIED TO STOP THE CAR FOR NO REASON. *TR | Crash: No Fire: No | 30,000 |
| Jun 2020 | VISIBILITY,STRUCTURE | MY SUNROOF EXPLODED. *TR | Crash: No Fire: No | 2,350 |
| Jun 2020 | ENGINE | GASOLINE IN OIL (OIL DILUTION). *TR | Crash: No Fire: No | 3,900 |
| Jun 2020 | POWER TRAIN | TL* THE CONTACT OWNS A 2019 HONDA CR-V. THE CONTACT STATED THAT WHILE IN A CARWASH PORT IN NEUTRAL, THE GAUGE SHIFTED IN REVERSE WITHOUT WARNING. AS A RESULT, THE CONTACT CRASHED INTO A POLE. NO AIRBAG DEPLOYED. NO INJURIES WERE SUSTAINED. NO POLICE REPORT WAS FILED. NO MEDICAL ATTENTION CONTACTED. NO DEALER WAS CONTACTED. NO MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE DAMAGES WERE MADE TO THE REAR DRIVER SIDE HATCH. THE FAILURE MILEAGE WAS APPROXIMATELY 4,700. | Crash: Yes Fire: No | 4,700 |
| May 2020 | ELECTRICAL SYSTEM | WHILE DRIVING ON A HIGHWAY THE INFOTAINMENT CENTER SUDDENLY BEGAN BEEPING AND TURNING ON AND OFF REPEATEDLY. THE BRIGHTNESS CONTROL BEGAN TO BEEP AND TURN TO A HIGHER SETTING AND THEN A LOWER ONE. NO ONE WAS TOUCHING THE SCREENS/CONTROLS. I VIDEOED THIS. EARLIER IN THE MONTH WHILE I WAS DRIVING AND THE TIRE PRESSURE MONITOR SAID TIRES WERE LOW BUT WHEN I MEASURED THEM, THEY WERE NOT SO WHILE THE CAR WAS STATIONARY, I CHECKED AND THE MESSAGE WAS STILL THERE.. BEFORE THAT I HAD ERROR MESSAGES THAT CAME ON WHEN I PARKED THE CAR. I GOT MESSAGES ABOUT LANE KEEP ASSIST PROBLEM , ADAPTIVE CRUISE CONTROL PROBLEM, AND COLLISION MITIGATION SYSTEM PROBLEM AND WAS TOLD SOMETHING OUTSIDE THE VEHICLE CAUSED THEM TO GO OFF AND IT WAS OK BECAUSE WHEN I RESTARTED THE CAR THEY WERE RESET. I AM NOT VERY SAVVY ABOUT UPLOADING FILES FROM MY PHONE TO A WEB SITE BUT COULD EMAIL THEM TO AN ADDRESS IF YOU HAVE ONE TO PROVIDE. | Crash: No Fire: No | 9,600 |
| May 2020 | ENGINE | 2019 HONDA CRV EX. ENGINE OIL GETTING INTO THE OIL. OIL DIPSTICK WAY ABOVE THE ALLOWED MAXIMUM MARK. JUST BOUGHT IT IN SEPTEMBER 2019 AND HAS ONLY 4,600 MILES. OIL GAUGE SHOWS 40% LEFT BEFORE NEXT CHANGE. DEALER TOLD ME NOT TO BRING IT UNTIL IT GETS TO 15% AND THAT THERE IS NO DANGER DRIVING IT. *TR | Crash: No Fire: No | 4,600 |
| May 2020 | ENGINE | FUEL IS DILUTING ENGINE OIL. YOU SMELL GAS IN GARAGE AND HEAR THE VACUUM PUMP RUNNING THAT IS IN THE POLLUTION CONTROL SYSTEM. HIGHEST OIL LEVEL HAS BEEN 6.5 QUARTS DRAINED OUT OF ENGINE. RIGHT NOW IT TOOK 200 MILES TO INCREASE OIL LEVEL A HALF INCH ON DRIP STICK. CR-V PURCHASED 4-9-19. TOOK IN FIRST IN 8-27-19 FOR VACUUM PUMP RUNNING ON AND OFF WHILE VEHICLE WAS PARKED IN GARAGE. DEALER HAD NO IDEA WHERE THE SOUND WAS COMING FROM AND SENT US HOME. CONTINUES TODAY. *TR | Crash: No Fire: No | 4,637 |
| May 2020 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER | AFTER LEAVING VEHICLE IN GARAGE FOR 24 HOURS OR MORE, THEN ATTEMPTING TO START THE VEHICLE, VEHICLE WILL NOT START. AFTER USING BATTERY JUMP, VEHICLE WILL START AND RUN AS NORMAL. THIS HAS HAPPENED SEVERAL TIMES OVER THE PAST FEW MONTHS, EVEN WHEN VEHICLE IS RUN FOR COUPLE MILES OR MORE. *TR | Crash: No Fire: No | 1,700 |
| May 2020 | ENGINE | GASOLINE IS GETTING INTO THE OIL. JUST AS IT HAS BEEN REPORTED IN THE 2017 AND 18 MODELS, 1.5 LITER TURBO CHARGED ENGINE. I HAVE HEARD THAT THE 2020 MODEL HAS THE GASOLINE OIL DILUTION PROBLEM ALSO. THIS ISSUE WAS IDENTIFIED ON THE FIRST OIL CHANGE. WE WERE ASKING BY THE DEALER TO GET THE OIL LEVEL CHECKED EVERY 1000 MILES, WE JUST HAD THAT HAPPEN AND THE OIL LEVEL WAS RECORDED AS SLIGHTLY HIGH. IT SMELLS OF GASOLINE. THE DEALER TOLD US HONDA IS WORKING ON A SOLUTION. IN THE MEANTIME OUR ENGINE IS MAKING METAL AND IT'S LIFE IS GETTING SHORTER AND SHORTER. LACK OF LUBRICATION. PURCHASED CR-V NEW 9/4/19, LAST OIL LEVEL CHECK WAS 4/30/20. | Crash: No Fire: No | 9,462 |
| May 2020 | ENGINE | THERE IS A STRONG GASOLINE SMELL IN THE CABIN IMMEDIATELY AFTER STARTING THE VEHICLE. THE SMELL IS STRONGEST WHEN THE ENGINE HAS ALREADY BEEN WARMED UP. I HAVE TAKEN THE CR-V IN TO THE DEALER TWICE AND THEY HAVE NOT BEEN ABLE TO RESOLVE THE ISSUE. | Crash: No Fire: No | 12,100 |
| Apr 2020 | ENGINE,FUEL/PROPULSION SYSTEM | DEVELOPED OIL DILUTION PROBLEM, TO THE POINT WHERE IT DAMAGED MY SPARK PLUGS AND THE ENGINE HAD TROUBLE RUNNING, HAD TO BE TOWED TO DEALERSHIP. CAUSE SMOKING UNDER THE HOOD AND SHAKINESS IN THE MIDDLE OF DRIVING, WHEEL LOCKED UP AND I COULDN'T STEER, ALL WARNING LIGHTS CAME ON THE DASH TOGETHER, NOT SAFE AT ALL. | Crash: No Fire: No | 2,235 |
| Apr 2020 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER | WINDOWS AND SUNROOF OPEN ON THEIR OWN. VEHICLE PARKED FOR 2 DAYS IN DRIVEWAY. IN MIDDLE OF NIGHT, ALL WINDOWS AND SUNROOF OPENED DURING A RAINSTORM. THIS IS THE SECOND OCCURRENCE OF THIS ISSUE. FIRST TIME SEP'19, SECOND TIME 4/28 OR 4/29 2020. CUSTOMER CASE 09867240 WITH AMERICAN HONDA. THEY SAY THIS IS A "FEATURE" THAT REQUIRES PUSHING BUTTONS ON KEY FOB REMOTE IN SPECIFIC ORDER. NO BUTTONS WERE PUSHED EITHER TIME. SEP'19 KEY FOB WAS IN POCKET. SECOND OCCURRENCE OCCURRED MIDDLE OF THE NIGHT WHILE I WAS SLEEPING. ONE FOB HANGING ON HOOK NEAR BACK DOOR. OTHER ON MY DRESSER NEXT TO MY WALLET. NO POSSIBLE WAY BUTTONS COULD HAVE BEEN PUSHED IN MIDDLE OF NIGHT. AM HONDA SOLUTION IS TO GET A HARDCASE FOR THE REMOTE TO BE SURE BUTTONS ARE NOT PUSHED BY MISTAKE. DEALER SAYS SAME THING. INTERNET POSTINGS SHOW THIS HAS BEEN HAPPENING ON MANY DIFFERENT HONDA MODELS FOR MANY YEARS AND THEY REFUSE TO TAKE RESPONSIBILITY FOR THE PROBLEM. AM HONDA ALSO SAYS THAT THE "FEATURE" CAN'T BE DISABLED. MY POINT...IF THEY PROGRAMMED IT INTO THE SYSTEM, THEY SHOULD BE ABLE TO PROGRAM IN A "SWITCH" THAT CAN BE ACCESSED THROUGH THE CONTROL SCREEN. DEALER (WILLIAMS HONDA, TRAVERSE CITY MI) ALSO INDICATES IT IS A KNOWN PROBLEM AND THEY HAVE NO WAY TO DISABLE IT EITHER, EVEN WITH THEIR SERVICE DIAGNOSTIC TOOLS. IT RAINED HERE LAST NIGHT. MY CAR IS SOAKED. THE RESPONSE FROM AMERICAN HONDA IS THAT I DID NOT HAVE A HARD CASE FOR MY KEY FOB. EVEN THOUGH I WAS ASLEEP AND THE FOBS WERE NOT MOVED IN THE MIDDLE OF THE NIGHT. | Crash: No Fire: No | 9,500 |
| Apr 2020 | FUEL/PROPULSION SYSTEM | 2,790 MILES. GAS FUMES IN THE CABIN OF NEWLY PURCHASED 2019 HONDA CR-V AND ON THE OUTSIDE OF CAR NEAR FRONT OF CAR. ON 02/03/2020, I TOOK THE CAR TO HONDA'S SERVICE CENTER WHERE THEY PERFORMED A MULTI-POINT INSPECTION(VISUAL INSPECTION). THEY RAN THE CAR IN THE GARAGE FOR 45 MINUTES BUT WERE UNABLE TO DUPLICATE THE PROBLEM AND THE SMELL COULD NOT BE NOTICED INSIDE THE CAB, AROUND THE FUEL TANK OR UNDER THE HOOD. BUT THEY DID SAY, THE OIL HAD A FUEL SMELL. I FOUND THIS IS A KNOWN OIL DILUTION PROBLEM THAT HAS BEEN FOUND IN 2018 AND 2017 MODELS AND THAT IT WAS TO BE CORRECTED FOR 2019. HONDA IS AWARE THIS IS STILL AN ISSUE BUT SAY THEY CANNOT DUPLICATE THE ISSUE SO THEY DO NOTHING. I HAVE RESPIRATORY PROBLEMS AND VERY SENSITIVE TO CERTAIN ODORS AND FUMES, AND WHEN I DRIVE THE CAR I HAVE TO HAVE THE MOON ROOF OPEN AND THE WINDOWS CRACKED. IT CAUSES DISCOMFORT IN MY CHEST AND AIR PASSAGE. I CALLED HONDA CUSTOMER SERVICE SEVERAL TIMES AND OPENED A CASE. IT WAS ASSIGNED TO A CASE MANAGER WHO SAID HE WOULD LOOK INTO IT AND CALL ME BACK IN A COUPLE OF DAYS, THAT WAS 2 MONTHS AGO. HE NEVER CALLED. I CALLED THEM AGAIN 4/20/2020 AND WAS TOLD I CAN GET A SECOND OPINION AT ANOTHER HONDA SERVICE CENTER, BUT IF THE RESULTS ARE THE SAME THERE IS NOTHING THEY CAN DO. HONDA KNOWS THIS IS AN ISSUE THAT HAS NOT BEEN CORRECTED FOR THE 2019 AND REFUSES TO DO ANYTHING. THIS CAR IS A HAZARD FOR THOSE WITH HEALTH ISSUES, SMALL CHILDREN AND FOR ANYONE BREATHING IN THESE FUMES. I AM A SENIOR CITIZEN WHO BOUGHT THIS CAR BASED ON GOOD REVIEWS BECAUSE I WANTED A GOOD CAR THAT WOULD POSSIBILITY BE THE LAST CAR I HAD TO PURCHASE AND IT MAY BE, BUT NOT FOR THE REASONS I HOPED. WHEN SOMEONE PURCHASES A BRAND NEW CAR WITH A 5 YEAR CAR NOTE, THE LEAST THEY SHOULD BE ABLE TO EXPECT IS THE ABILITY TO DRIVE THE CAR WITHOUT FEELING THEY ARE PUTTING THEIR LIFE IN JEOPARDY. HONDA IS AWFUL AND SHAMEFUL. | Crash: No Fire: No | Unknown |
| Apr 2020 | ENGINE,FUEL/PROPULSION SYSTEM | TL* THE CONTACT OWNS A 2019 HONDA CR-V. THE CONTACT STATED WHILE DRIVING 25 MPH, THE VEHICLE HESITATED WITH MULTIPLE UNKNOWN WARNING LIGHTS ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE FAILED TO EXCEED 12 MPH WITH THE ACCELERATOR PEDAL DEPRESSED. THE VEHICLE WAS TOWED TO RYAN HONDA (1212 2ND ST W, WILLISTON, ND 58801), WHERE THE CONTACT WAS INFORMED OF GASOLINE AND OIL MIXTURE IN THE ENGINE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 976. | Crash: No Fire: No Towed | 976 |
| Apr 2020 | UNKNOWN OR OTHER | DRIVING VEHICLE AT 60 MPH WITH CRUISE SET. CAR SUDDENLY BRAKED, LANE DEPARTURE ACTIVATED STEERING WHEEL CONTROL, LANE ASSIST WARNING DISPLAYED. THERE WERE NO OTHER VEHICLES ON THE ROAD, THE WEATHER WAS CLEAR AS WAS THE HIGHWAY. THE INSTRUMENT DISPLAY BEGAN TO SHOW THE FOLLOWING ERROR MESSAGES:COLLISION MITIGATION, ROAD DEPARTURE MITIGATION, ADAPTIVE CRUISE CONTROL WITH LOW SPEED FOLLOW ERROR, LANE KEEPING ASSIST AND BRAKE ERROR ICON DISPLAYED IN CLUSTER GROUP. TRYING TO DISENGAGE SYSTEMS USING CANCEL ON STEERING WHEEL DID NOT WORK. PULLED OFF HIGHWAY, TURNED OFF VEHICLE AND RESTARTED AND ALL ERROR CODES DISAPPEARED. CONTACTED HONDA SERVICE AND WAS NOT GIVEN A REASON THIS HAPPENED. I DID FIND A CLASS ACTION LAW SUIT WAS FILED IN U.S. DISTRICT COURT FOR THE CENTRAL DISTRICT OF CALIFORNIA IN/OR ABOUT JANUARY 2020. THE LAWSUIT CLAIMS THE SAFETY SYSTEMS ARE DEFECTIVE IN THE 2016-2019 HONDA CR-V, CR-V EX, CR-V EX-L, AND CR-V TOURING SUV'S. I HAVE ATTACHED A PDF COPY OF ARTICLE REGARDING LAWSUIT. *TR | Crash: No Fire: No | 1,800 |
| Apr 2020 | ENGINE,FUEL/PROPULSION SYSTEM | PROBLEM: FUEL GETTING INTO OIL TRANSFER CASE AND CONTAMINATING/DILUTING THE OIL. WE PURCHASED A 2019 HONDA CR-V EX-L ON 10/31/19. I HAD DONE SOME RESEARCH ON THIS PROBLEM SINCE IT HAD BEEN REPORTED WITH THE 2017-2018 MODELS WITH THE SAME 1.5 TURBO ENGINE. I BROUGHT IT TO THE DEALER'S ATTENTION BEFORE WE BOUGHT THE CAR AND WE WERE TOLD THAT HONDA HAD "FIXED THE PROBLEM AND THAT OUR VEHICLE HAD THE FIX". WE WERE PLANNING A TRIP TO DALLAS, TX ON 02/22/20 AND PLANED TO DRIVE THERE FROM OUR HOME IN DULUTH, MN. IN PREPARING FOR THE TRIP, I CHECKED THE ENGINE OIL AND FOUND THAT THE OIL LEVEL WAS 1/2" ABOVE THE FULL MARK ON THE DIPSTICK, AND THE OIL WAS DARK AND SMELLED STRONGLY OF GASOLINE. THE CAR HAD 2407 MILES ON IT AT THIS TIME AND OBVIOUSLY HONDA HAD NOT FIXED THE PROBLEM. I TOOK THE CAR TO THE DEALER ON 02/21/20 WHERE I PURCHASED THE CAR AND HAD THEM CHECK THE OIL. THEY OBSERVED THE SAME ISSUES THAT I AM REPORTING. THEY STATED THAT HONDA KNOWS ABOUT THIS PROBLEM BUT HAS NOT YET ISSUED A RECALL. BUT THEY ALSO STATED THAT HONDA WAS NOT PROVIDING ANY EXPLANATION OR REMEDY OTHER THAN TO CHANGE THE OIL AT THE OWNER'S EXPENSE. MY DEALERSHIP, TO THEIR CREDIT, AGREED TO CHANGE THE OIL AND FILTER AT NO CHARGE TO ME. THE SERVICE MANAGER ALSO EXPLAINED WHY THE ISSUE IS OCCURRING AND ACKNOWLEDGED THAT HONDA MAY YET BE FORCED TO ISSUE A RECALL. HONDA HAS ALREADY OFFERED AN EXTENDED WARRANTY FOR THE 2017-18 MODELS AS THE RESULT OF A CLASS ACTION SUIT, BUT NOTHING IS BEING DONE FOR THE 2019 OR 2020 MODELS THAT HAVE THE SAME ENGINE AND SAME PROBLEM. I AM CONCERNED ABOUT PREMATURE ENGINE WEAR, DAMAGE, OR POTENTIAL OF FIRE OR EXPLOSION. DEALER REPAIR #122992, KRENZEN HONDA DULUTH, MN. | Crash: No Fire: No | 2,407 |
| Mar 2020 | STRUCTURE,SERVICE BRAKES,VISIBILITY/WIPER | -LANE ASSIST DID NOT WORK -BRAKES DID NOT WORK WHEN APPLIED, ON A HIGHWAY AND CITY STREET -WHEN THE VEHICLE WAS CLOSE TO OTHER VEHICLE NO WARNINGS OR SUCH -IT CRASHED WITH FRONT HITTING A TREE AND ENGINE FELL OUT OF THE CAR | Crash: Yes Fire: No Injuries: 1 Towed Medical attention | 5,900 |
| Mar 2020 | ELECTRONIC STABILITY CONTROL (ESC) | ON FEBRUARY 29, 2020, I WAS PULLING INTO A PARKING SPOT AT A NEARBY PARK AT A LOW RATE OF SPEED. I BEGAN TO APPLY THE BRAKE TO STOP THE CAR. AS I APPLIED THE BRAKE, THE CAR RAPIDLY ACCELERATED WITH SMOKE COMING OUT OF THE STEERING COLUMN. I CONTINUED TO PUT MY FOOT ON THE BRAKE TO STOP THE CAR, BUT IT CONTINUED TO ACCELERATE. I STEERED THE CAR AWAY FROM A SMALL LAKE BUT SMASHED INTO A PINE TREE. THE AIRBAGS DEPLOYED AND THE SEATBELT WORKED. I RECEIVED TRAUMA TO THE CHEST BY THE AIRBAG. I WAS TAKEN TO THE HOSPITAL FOR EVALUATION AND THEN RELEASED THE NEXT DAY. THE STATE TROOPER CONFIRMED THAT THE ENGINE WAS REVVING WHEN HE RESTARTED IT. THIS HONDA CRV RECEIVED A RECALL NOTICE IN JULY, 2019 CONCERNING A PROBLEM WITH THE WIRING HARNESS AND STEERING COLUMN. THE PARTS DID NOT COME UNTIL SEPTEMBER, 2019 AND I THEN BROUGHT THE CAR IN FOR THE REPAIR. THE PARTS WERE REPLACED. FIVE MONTHS LATER THE ACCIDENT OCCURRED WITH ONLY 6,800 MILES ON THE CAR. I WENT TO SPEAK WITH THE MANAGER AT THE HONDA DEALERSHIP ABOUT THE INCIDENT AND HIS ATTITUDE WAS POLITE BUT TOTALLY INDIFFERENT. HE INDICATED THAT THE DEALERSHIP ONLY SELLS CARS, BUT HE DID NOT TAKE RESPONSIBILITY THAT THE DEALERSHIP ALSO DID THE REPAIR ON THIS RECALL. I LEFT THERE WITH NO SATISFACTION AT ALL. THE HONDA CRV 2019 IS CURRENTLY UNDER INVESTIGATION AS TO THE CAUSE OF THE ACCELERATION PROBLEM. THIS WAS MY FIRST HONDA AND MY LAST. | Crash: Yes Fire: No Injuries: 1 Towed Medical attention | 6,800 |
| Mar 2020 | UNKNOWN OR OTHER | WINDSHIELD HAD A CRACK IN THE BOTTOM LEFT CORNER AFTER OWNING IT FOR TWO MONTHS AND NOTHING HIT MY WINDSHIELD. HONDA TRIED TO SAY THERE WAS A PUCK WHICH THERE WASN'T. HAD MY WINDSHIELD REPLACED BY SAFE LITE AND THEY USED AN AFTER MARKET WINDSHIELD. I WAS HAVING ISSUES WITH MY VEHICLE DROPPING 5-6 MPH WHEN GOING FROM ONE LANE TO THE NEXT.HONDA DUPLICATED THE ISSUE AND NOW HONDA IS TRYING TO SAY MY VEHICLE IS DROPPING SPEED BECAUSE OF AN AFTER MARKET WINDSHIELD AND I NEED TO HAVE IT REPLACED WITH A HONDA WINDSHIELD. THIS IS A SAFETY ISSUE. | Crash: No Fire: No | 3,000 |
| Mar 2020 | UNKNOWN OR OTHER | MY WINDOWS AND SUNROOF OPENED ON THEIR OWN. I HAD BEEN IN A PLACE OF BUSINESS. WHEN I WENT IN, THE CAR WAS LOCKED AND WINDOWS AND SUNROOF CLOSED. WHEN I CAME OUT, THEY WERE OPEN BUT THE CAR WAS STILL LOCKED. NO ONE AND NO PETS WERE IN THE CAR WHICH WAS PARKED. | Crash: No Fire: No | 6,900 |