279 Total complaints
2 Crash reports
0 Fire reports
5 Injury reports
Quick answer: The 2019 Ford Explorer has 279 consumer-submitted complaints in our database. The most common complaint categories are structure, unknown or other, power train. Enriched records show 2 crash reports, 0 fire reports, and 5 injury reports.
Complaint data reflects consumer-submitted reports. A complaint is not proof of a defect, recall, or manufacturer fault. Enriched severity fields come from official bulk records when the complaint can be matched by ODI number.

Buyer interpretation

How to use these complaints before buying

Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.

Complaint volume

279 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.

Pattern to inspect

The most common categories are structure, unknown or other, power train. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.

Severity flags

Enriched records include 2 crash reports, 0 fire reports, 5 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.

Mileage clue

Mileage is available on 109 complaints, with an average reported failure mileage of 54,748 miles. Compare that with the mileage on the listing.

Questions to ask the seller

  • Have you had any problems related to structure, unknown or other, power train?
  • Can I see recent maintenance and repair records?
  • Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
  • Can we also check the recall record for this 2019 Ford Explorer?
Used-car checklist

Use these complaints before the test drive.

Build a buyer checklist to turn these issues into questions and inspection points.

2019 Ford Explorer
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.

How severe are the 2019 Ford Explorer complaints?

Enriched complaint indicators from official bulk records.

2 Crash
0 Fire
5 Injury
0 Fatality
9 Towed
2 Medical attention

Mileage at failure is available on 109 complaints ; average reported mileage is 54,748 miles.

Most common incident states: FL (2), MN (2), NY (2), AL (1), CA (1), IL (1), LA (1), MA (1).

What are the most common 2019 Ford Explorer complaint categories?

279 total complaints on record

Latest complaints

Showing 26-50 of 279 complaints.

Date Component Summary Severity Mileage
Feb 2026 FUEL/PROPULSION SYSTEM Accelerator stuck wide open while entering freeway. I also have a safety recall notice 24S02/NHTSA recall 24V031
Incident: Feb 2026
Crash: No Fire: No Unknown
Feb 2026 STRUCTURE The contact owns a 2019 Ford Explorer. The contact stated that while driving at various speeds, there was an abnormal rattling sound coming from the windshield. The vehicle was taken to a dealer, and the contact was informed that the exterior A-pillar trim retention clips were loose and needed to be replaced, and the contact was provided an estimate for the repair. The contact then received notification of NHTSA Campaign Number: 24V031000 (Structure); however, parts for the recall were not yet available. The dealer was notified of the failure, and the contact was informed that parts were not yet available. The manufacturer was made aware of the failur,e and the contact was provided the same information from the dealer. The vehicle was not repaired. The failure mileage was 64,000.
Incident: Sep 2023
Crash: No Fire: No 64,000
Jan 2026 STRUCTURE The contact owns a 2019 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (STRUCTURE); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Incident: Feb 2024
Crash: No Fire: No Unknown
Dec 2025 STRUCTURE The contact owns a 2019 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000(Structure); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Incident: Feb 2024
Crash: No Fire: No Unknown
Dec 2025 STRUCTURE The contact owns a 2019 Ford Explorer. The contact stated that while driving at an undisclosed speed, the driver's side door exterior B-Pillar trim clip attachment detached. The vehicle was taken to the dealer to be repaired under NHTSA Campaign Number: 24V031000 (Structure); however, the dealer informed the contact that the driver's side door exterior B-Pillar trim failure was not listed in the recall. The contact was informed that the B- Pillar Trim needed to be replaced at the owner's expense. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 125,000.
Incident: Dec 2024
Crash: No Fire: No 125,000
Dec 2025 STRUCTURE The contact owns a 2019 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that the windshield exterior A-pillar trims were loose, and there was a noticeable windy sound coming from the windshield while driving. The vehicle was taken to the dealer, where the contact was informed that the parts to do the recall repair were ordered. The vehicle was not yet repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 50,000.
Incident: Jun 2024
Crash: No Fire: No 50,000
Dec 2025 STRUCTURE The contact owns a 2019 Ford Explorer. The contact stated that while driving at an undisclosed speed, the contact noticed an abnormal buzzing sound coming from the windshield. The dealer was made aware of the failure. The contact stated that a technician arrived at the residence and inspected the vehicle, and placed duct tape around the front windshield. In addition, the contact was informed that the vehicle would fail an inspection with duct tape around the front windshield. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, parts were not yet available. The vehicle was taken to the dealer several times; however, the contact was informed that parts were not yet available. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was unknown.
Incident: Dec 2024
Crash: No Fire: No Unknown
Dec 2025 ENGINE,FUEL/PROPULSION SYSTEM Blown engine due to ecoboost fuel issues. Vehicle quit and shut off on highway. Multiple issues with 2019 ford explorer that does not get resolved.
Incident: Dec 2025
Crash: No Fire: No Unknown
Dec 2025 STRUCTURE The contact owns a 2019 Ford Explorer. The vehicle was serviced under NHTSA Campaign Number: 24V031000 (STRUCTURE), but the failure persisted. The contact stated that while driving at an undisclosed speed, there was an abnormal sound coming from the windshield. The local dealer was contacted; however, the vehicle was not inspected or diagnosed. The manufacturer was not made aware of the issue. The failure mileage was unknown.
Incident: Mar 2025
Crash: No Fire: No Unknown
Dec 2025 FUEL/PROPULSION SYSTEM The catalytic converters for the Ford Explorer Utility Police Interceptor fail prematurely, degrading the emissions from the vehicle and causing the vehicle to fail emissions testing. Although Ford has implemented a Customer Satisfaction Campaign 22M06, they do not inform owners of the campaign or potential problem. My car was inspected by two Ford dealerships who simply cleared the error code (P0430) and made no mention of Campaign 22M06. The error code persisted as I replaced numerous other components (spark plugs, purge valve, oxygen sensors, Mass air flow sensor) trying to alleviate the problem over the last year. Only if you mention the campaign specifically will they inspect the vehicle for the purpose of replacing the the catalytic converters under warranty. Replacing these failing catalytic converters should be a recall because failure creates substandard emissions for thousands of vehicles.
Incident: Oct 2024
Crash: No Fire: No Unknown
Nov 2025 STRUCTURE The contact owns a 2019 Ford Explorer. The contact stated that after a visual inspection of the exterior of the vehicle, the driver’s side roof rack rail had detached. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 21V316000 (Structure). The VIN was included, but the vehicle was repaired in October 2025. The manufacturer was not notified of the failure. The failure mileage was 90,000.
Incident: Oct 2025
Crash: No Fire: No 90,000
Nov 2025 STRUCTURE The contact owns a 2019 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
Incident: Nov 2025
Crash: No Fire: No Unknown
Nov 2025 SUSPENSION Suspension issue causing premature inside tire wear which can be fatal, if not deadly. Multiple cases have been recorded and found among other owners for this same make and model yr. Even after parts replacement and 4 wheel alignment was completed.
Incident: Oct 2025
Crash: No Fire: No Unknown
Oct 2025 STRUCTURE The contact owns a 2019 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that upon further inspection, the front driver’s and passenger’s side A-pillar trim seals had started to deteriorate. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 93,000.
Incident: Oct 2025
Crash: No Fire: No 93,000
Oct 2025 STRUCTURE The contact owns a 2019 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure). The contact stated that while driving approximately 65 MPH, the driver’s side exterior A-pillar trim detached and flew off the vehicle. The vehicle was taken to a dealer, where it was determined that the part was under recall and that parts were not yet available for the recall repair. The manufacturer was not notified of the failure. The failure mileage was unknown.
Incident: Mar 2024
Crash: No Fire: No Unknown
Sep 2025 STRUCTURE The A pillars are coming off. Other years make and model were recalled . The A pillars on the sides should be recalled just as the front b pillars.
Incident: Sep 2025
Crash: No Fire: No Unknown
Sep 2025 STRUCTURE The contact owns a 2019 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure.
Incident: Sep 2025
Crash: No Fire: No Unknown
Sep 2025 STRUCTURE The contact owns a 2019 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (STRUCTURE); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
Incident: Feb 2024
Crash: No Fire: No Unknown
Sep 2025 STRUCTURE The contact owns a 2019 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (STRUCTURE); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had experienced the failure listed in the recall. The failure mileage was 75,000.
Incident: Sep 2025
Crash: No Fire: No 75,000
Sep 2025 STRUCTURE The contact owns a 2019 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was unavailable. The dealer was contacted. The dealer confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
Incident: Sep 2025
Crash: No Fire: No Unknown
Sep 2025 STRUCTURE The contact owns a 2019 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (STRUCTURE); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Incident: Feb 2024
Crash: No Fire: No Unknown
Sep 2025 ELECTRICAL SYSTEM Rear camera stopper working.
Incident: May 2025
Crash: No Fire: No Unknown
Aug 2025 STRUCTURE The contact owns a 2019 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (STRUCTURE); however, the part to do the recall repair was not yet available. The contact stated there was an abnormal sound coming from the windshield while driving. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was not available.
Incident: Feb 2024
Crash: No Fire: No Unknown
Aug 2025 UNKNOWN OR OTHER It has been a year and a half since Ford recalled a part and they have yet to replace that part. It’s a year overdue from the timeline they claimed to be ready by.
Incident: Aug 2025
Crash: No Fire: No Unknown
Aug 2025 ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE,POWER TRAIN The contact owns a 2019 Ford Explorer. The contact stated while driving approximately 75 MPH with the cruise control activated, the vehicle suddenly started sputtering and decelerated unintendedly. The vehicle was driven to the shoulder of the roadway, and the vehicle stalled. The vehicle failed to restart and was towed to the local dealer. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 52,000.
Incident: Aug 2025
Crash: No Fire: No Towed 52,000

Related research