Complaint volume
279 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2019 Ford Explorer Complaints
279 consumer-submitted complaints on record for the 2019 Ford Explorer, grouped by component category.
279 Total complaints
2 Crash reports
0 Fire reports
5 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are structure, unknown or other, power train. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 2 crash reports, 0 fire reports, 5 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 109 complaints, with an average reported failure mileage of 54,748 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to structure, unknown or other, power train?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2019 Ford Explorer?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2019 Ford Explorer
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2019 Ford Explorer complaints?
2 Crash
0 Fire
5 Injury
0 Fatality
9 Towed
2 Medical attention
What are the most common 2019 Ford Explorer complaint categories?
STRUCTURE 131
UNKNOWN OR OTHER 31
POWER TRAIN 30
ELECTRICAL SYSTEM 12
ENGINE 8
FUEL/PROPULSION SYSTEM 7
SUSPENSION 7
ENGINE AND ENGINE COOLING 4
STRUCTURE,UNKNOWN OR OTHER 4
VISIBILITY 4
279 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Jun 2019 | WHEELS | WHILE DRIVING FROM VIRGINIA TO FLORIDA, TOWING SMALL U-HAUL TRAILER, WHEEL LUGS SHEARED OFF, CAUSING WHEEL TO COME OFF BELT ROLLING THE VEHICLE. VEHICLE IS BRAND NEW, I AM THE ONE AND ONLY OWNER FROM THE DEALERSHIP AND NEVER BEEN WORKED ON. | Crash: No Fire: No | 5,200 |
| Jun 2019 | ELECTRICAL SYSTEM,ENGINE | TL* THE CONTACT OWNS A 2019 FORD EXPLORER. WHILE DRIVING 70 MPH, THE CONTACT SMELLED FUMES COMING FROM THE IGNITION. THE VEHICLE WAS TAKEN TO LEE FORD LINCOLN (LOCATED AT 4170-C RALEIGH RD PKWY W, WILSON, NC 27896, (252) 291-6000) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 1,100. *TT SINCE THE INITIAL FAILURE REPORT TO NHTSA ON JUNE 6, 2019, THE VEHICLE HAS BEEN TAKEN TO THE DEALER IN THREE SEPARATE OCCASIONS TO DATE, BUT THE FAILURE COULD NOT BE DUPLICATED. TO THIS DATE, THE VEHICLE HAS NOT BEEN REPAIRED AND THE PROBLEM PERSISTS. EXCESSIVE FUMES IN THE CABIN, MAINLY WHILE ACCELERATING AND/OR DRIVING LONG DISTANCES; THE SMELL IS SO STRONG THAT WE KEEP THE SUNROOF TILT OPEN TO ENSURE GOOD AIR FLOW & REMOVE FUMES FROM CABIN.*JB | Crash: No Fire: No | 1,100 |
| May 2019 | STEERING,ENGINE,FUEL/PROPULSION SYSTEM | ON MARCH 2ND 2019 FORD EXPLORER SPORT WITH 1,800 MILES WAS TOWED TO THOMASSEN FORD IN CHARLES TOWN WV LEAVING OWNER STRANDED. COMPLAINED OF STRONG FUEL/GASOLINE ODOR INSIDE THE VEHICLE. FUEL/GASOLINE WAS LEAKING BADLY OUT OF THE VEHICLE ONTO THE EXHAUST PIPE. ON MARCH 4TH NOTIFICATION WAS PROVIDED FROM SERVICE WRITER THAT NONE OF THE FUEL LINES OR CLAMPS WERE ATTACHED PROPERLY FROM THE FACTORY. VEHICLE SAT AT THOMASSEN FORD UNTIL MARCH 27TH WHEN REPAIRS WERE COMPLETE. APRIL 9TH 2019 SOME FORM OF FLUID LEAKED OUT OF THE PARKED VEHICLE FOR 8 HOURS AFTER A 7 MINUTE DRIVE. VEHICLE WAS TAKEN TO JERRY'S FORD IN LEESBURG VA "UNABLE TO DUPLICATE" THEREFORE NO ACTION WAS TAKEN. THERE ARE PHOTOS OF THIS ISSUE. APRIL 18TH 2019 A STRANGE NOISE COMING FROM THE STEERING COLUMN WHEN DRIVING. VEHICLE WAS TAKEN BACK TO JERRY'S FORD IN LEESBURG VA "UNABLE TO DUPLICATE" THEREFORE AGAIN NO ACTION WAS TAKEN. TO THIS DAY THE VEHICLE STILL MAKES THE NOISE WHICH HAS GOTTEN PROGRESSIVELY WORSE. THERE IS VIDEO OF THIS ISSUE | Crash: No Fire: No | 1,800 |
| Apr 2019 | ENGINE,FUEL/PROPULSION SYSTEM | TL* THE CONTACT OWNS A 2019 FORD EXPLORER. WHILE DRIVING THE VEHICLE, THE CONTACT SMELLED EXHAUST FUMES AND FUEL INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO ADVANTAGE FORD (4000 SE FEDERAL HWY, STUART, FL 34997, (772) 287-0955) TO BE DIAGNOSED, BUT THE TEST WAS NOT YET COMPLETED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 4,500. | Crash: No Fire: No | 4,500 |