Complaint volume
536 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2019 Ford Escape Complaints
536 consumer-submitted complaints on record for the 2019 Ford Escape, grouped by component category.
536 Total complaints
24 Crash reports
3 Fire reports
20 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are engine, power train, engine and engine cooling. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 24 crash reports, 3 fire reports, 20 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 220 complaints, with an average reported failure mileage of 61,590 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to engine, power train, engine and engine cooling?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2019 Ford Escape?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2019 Ford Escape
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2019 Ford Escape complaints?
24 Crash
3 Fire
20 Injury
0 Fatality
58 Towed
17 Medical attention
What are the most common 2019 Ford Escape complaint categories?
ENGINE 196
POWER TRAIN 74
ENGINE AND ENGINE COOLING 64
POWER TRAIN,ENGINE 19
UNKNOWN OR OTHER 17
ENGINE AND ENGINE COOLING,ENGINE 11
EXTERIOR LIGHTING 9
TIRES 9
AIR BAGS 7
STEERING 7
536 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| May 2020 | POWER TRAIN | ONLY HAD THIS CAR LESS THAN 30 DAYS MILEAGE WAS 29,476 ON 4/13/20. MILEAGE WHEN IN SHOP IS 29,944 SO DROVE 468 MILES. BEEN HEARING LOUD THUDS OR CLUNKING NOISE FROM REAR OF VEHICLE FOR A FEW DAYS. TOOK IT BACK TO WHERE I BOUGHT IT THEY LOOKED AT AND DUPLICATED THE NOISE SEVERAL TIMES IN THEIR SHOP, SAID IT WAS MOST LIKELY SOMETHING IN THE TRANSMISSION. TOOK THE CAR TO FORD AND AT FIRST THE SERVICE WRITER WAS IN DENIAL BUT THE TECHS MADE HIM A BELIEVER....THE TRANSMISSION HAS PROBLEM WITH THE VALVE BODY THEY THINK. THEY TOOK THE TRANSMISSION OUT TODAY HOPEFULLY KNOW SOMETHING MONDAY. THE NOISE OCCURRED WHEN BACKING UP WITH THE STEERING WHEEL TURNED AND GIVING THE CAR A LITTLE GAS. A VERY LOUD CLUNK WAS HEARD . THE NOISE CONTINUED AND STARTED DOING IT EVERY TIME I BACKED UP. ALSO HEARD NOISE/FELT IT WHEN SHIFTING FROM R TO N TO D. THIS PROBLEM STARTED JUST BEFORE I TOOK IT IN THE SHOP (MORNING OF ) JUST SITTING STILL SHIFT FROM PARK TO REVERSE TO NEUTRAL TO DRIVE OR BACK TO NEUTRAL. *TR | Crash: No Fire: No | Unknown |
| May 2020 | ENGINE | MY 2019 FORD ESCAPE HAS LESS THAN 20,000 MILES AND IS ALREADY HAVING COOLANT LEAK ISSUES INTO THE ENGINE. CYLINDER 3 ISSUE AND THE DEALERSHIP IS TELLING ME THAT THE ENGINE WILL LIKELY NEED TO BE REPLACED. AS I READ MORE ABOUT THIS I AM SEEING THOUSANDS OF VEHICLES AFFECTED, BACK ORDER ON ENGINES, AND A LIKELY LONG WAIT PERIOD FOR THIS TO BE RESOLVED. AFTER SPEND ALMOST $30,000 ON MY VEHICLE THIS IS ABSOLUTELY UNACCEPTABLE BUSINESS PRACTICE! I AM ALSO READING THAT A LAW FIRM IN TENNESSEE IS COLLECTING CLIENTS FOR A LAWSUIT. *TR | Crash: No Fire: No | 19,000 |
| Mar 2020 | ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE | DRIVING 70+MPH ON FREEWAY AND THE ACC WENT OUT WITH AN ALERT. CONTINUED DRIVING AND THE LANEKEEP ASSIST HAD AN ERROR AND CEASED WORKING, FOLLOWED BY AN ERROR FOR COLLISION AVOIDANCE. SHORTLY AFTER THE SPEEDOMETER AND ODOMETER WENT TO 0 AND SEVERAL OTHER ERRORS FOR ABS, ESC, AND OTHERS WENT OFF. THIS FELT LIKE THE SCENE FROM APOLLO 13 WHERE EVERYTHING WAS GOING WRONG AT ONCE. I NOTICED THE POWER STEERING WAS NOT WORKING AND IT WAS MUCH MORE DIFFICULT TO TURN THE WHEEL AS I PULLED INTO THE FORD DEALER. THERE WAS STEAM/SMOKE COMING FROM MY FRONT GRILL. | Crash: No Fire: No | 14,100 |
| Mar 2020 | VEHICLE SPEED CONTROL,ENGINE | TL* THE CONTACT OWNS A 2019 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT LOW SPEEDS, THE VEHICLE SUDDENLY SURGED FORWARD TO THE RIGHT AND CRASHED INTO A UTILITY POLE. NO INJURIES WERE REPORTED. A POLICE REPORT WAS TAKEN AT THE SCENE. THE VEHICLE WAS TOWED TO THE LOCAL DEALER FRIENDLY FORD (2800 N. TELEGRAPH RD, MONROE MI.) THE CAUSE OF THE FAILURE WAS NOT DETERMINED. ALSO, WHILE DRIVING AT VARIOUS SPEEDS AN ABNORMAL NOISE WAS PRESENT COMING FROM THE REAR OF THE VEHICLE. THE NOISE WAS MOST NOTICEABLE WHILE DRIVING DOWN AN INCLINE. THE VEHICLE WAS ALSO TAKEN TO THE DEALER FOR THIS ISSUE HOWEVER, THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 500. *JS | Crash: Yes Fire: No Towed | 500 |
| Mar 2020 | POWER TRAIN | TL* THE CONTACT OWNS A 2019 FORD ESCAPE. THE CONTACT STATED WHILE SHIFTING GEARS TO REVERSE, SHE HEARD A LOUD ABNORMAL NOISE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT ALSO STATED WHILE MAKING A RIGHT TURN, THE VEHICLE BEGAN TO ACCELERATE ON ITS OWN AND IMPACTED A POLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT DID NOT SUSTAIN ANY INJURIES OR SEEK MEDICAL ATTENTION. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO LOCAL DEALER FRIENDLY FORD LOCATED (2800 N TELEGRAPH RD, MONROE, MI 48162) WHERE MADE AWARE OF THE FAILURE. THE VEHICLE HAD NOT BEEN DIAGNOSED AS OF YET. THE CONTACT STATED UNKNOWN PART OF FRONT PASSENGER SIDE OF THE VEHICLE WAS REPAIRED. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 700. | Crash: Yes Fire: No Towed | 700 |
| Mar 2020 | POWER TRAIN,VEHICLE SPEED CONTROL | I SUBMITTED THIS COMPLAINT ON 3/08/2020. THE PROBLEM WAS RESOLVED WHEN THE FORD DEALERSHIP WHERE I HAD MY CAR TOWED INSPECTED THE CAR. THEY FOUND THAT I HAD INSTALLED A WEATHERTECH FLOOR MAT IN THE DRIVERS SIDE AND HAD OVERLAPPED THE LEADING EDGE OF THE MAT OVER THE ACCELERATOR PEDAL. I HAD SNAPPED THE MAT FIRMLY IN PLACE SO THAT IT WAS PRESSING DOWN ON THE ACCELERATOR PEDAL. THE PROBLEM WAS RESOLVED WHEN THE FLOOR MAT WAS REMOVED AND INSTALLED PROPERLY. | Crash: No Fire: No | 3,889 |
| Mar 2020 | POWER TRAIN,VEHICLE SPEED CONTROL | CAR ACCELERATED FROM 25 TO 75 MPH WITHOUT MY FOOT BEING ON ACCELERATOR. CRUISE CONTROL WAS OFF. SUBSEQUENTLY, STOPPED AND TURNED OFF VEHICLE. RESTARTED AND VEHICLE WOULD ACCELERATE FROM ANY SPEED WHEN I TOOK MY FOOT OFF THE ACCELERATOR. I HAD TO CONTROL MY SPEED ON A WINDING, NARROW, ROAD WITH NO SHOULDERS. I COULD ONLY CONTROL THE SPEED OF THE CAR BY RIDING THE BRAKES. THE BRAKES OVERHEATED. WHEN I CAME TO A STOP THE CAR ENGINE CONTINUED TO RUN AT 5,000 RPM. I CAME TO A STOP, THEN SHIFTED INTO PARK AND THE ENGINE CONTINUED TO RUN AT 4,500 RPMS. PUSHED THE IGNITION TO SHUT OFF ENGINE AND HAD MY CAR TOWED TO THE LEXINGTON, VA FORD DEALER WHERE I PURCHASED THE CAR. | Crash: No Fire: No | 3,889 |
| Mar 2020 | FUEL SYSTEM, GASOLINE | 2019 FORD ESCAPE. CONSUMER WRITES IN REGARDS TO ISSUE WITH GAS TANK. *LD THE CONSUMER STATED THE DEALER ADVISED THERE WAS NO FIX FOR THE ISSUE. *JS | Crash: No Fire: No | Unknown |
| Mar 2020 | WHEELS,UNKNOWN OR OTHER,ENGINE | SINCE BUYING MY ESCAPE BRAND NEW WITH 1 MILE ON IT, IT HAS BEEN PLAGUED WITH ISSUES, ENGINE SHUTS OFF WHILE DRIVING CAN BE GOING 30 MPH OR 70 MPH, WHILE DRIVING ON THE INTERSTATE AT 70 BAD SMELL FROM CATALYTIC CONVERTER SEEPS IN THROUGH VENTS. PASSENGER SIDE TIRE WALL BLEW WHILE TURNING OUT OF A PARKING LOT. LICENSE PLATE LIGHT OUT AND UNABLE TO REMOVE TO CHANGE. DEALERSHIP HAS HAD CAR SEVERAL TIMES CLAIMING NOTHING IS WRONG WITH IT. RADIO KEEPS SAYING "UPDATE" DEALERSHIP CLAIMS IT'S MY PHONE (MY PHONE HAS NO UPDATES DUE) BRAKES MAKE TERRIBLE NOISE WHEN REVERSE BREAKING. A LITTLE OVER 11,000 MILES AND TRANSMISSION KEEPS SLIPPING BUT DEALERSHIP CLAIMS NOTHING IS WRONG, ALSO CAR DOES NOT WANT TO START HALF THE TIME. USB FOR PHONE CORD IN FRONT DOES NOT WANT TO STAY CONNECTED, AND BACK PORT FOR CAR CHARGER OVERHEATED AND CAUSED MY DAUGHTER BURNS ON HER HAND. MY DAUGHTER WAS DRIVING IT AND IT STRANDED HER ON SIDE OF ROAD AND WOULDN'T START, HAD TO SHUT OFF ,TAKE OUT KEY AND LET SIT TO RESTART BUT DEALERSHIP CLAIMS NOTHING IS WRONG. OVERALL THE DISAPPOINTMENT WITH THE 2019 ESCAPE IS HIGH. SOMETHING NEEDS TO BE DONE FURTHER TO INVESTIGATE THESE CLAIMS OF ENGINE SHUTTING OFF AND OTHER ISSUES. | Crash: No Fire: No Injuries: 2 | 11,000 |
| Feb 2020 | UNKNOWN OR OTHER | 2019 FORD ESCAPE. CONSUMER WRITES IN REGARDS TO VEHICLE CATCHING FIRE WHILE DRIVING. *LD *JS | Crash: No Fire: Yes Injuries: 1 Medical attention | Unknown |
| Feb 2020 | ENGINE | LOW COOLANT LEVEL PREVIOUS OIL CHANGE/COOLANT ADDED. ROUGH IDLE COLD START, P0302 2/11/2020 WITH AGAIN LOW COOLANT. TOPPED OFF COOLANT 2/11/2020 DROPPED OFF AT DEALERSHIP 2/23/2020 AGAIN COOLANT LEVEL LOW. APPARENTLY THIS IS VERY COMMON AND ENGINE REPLACEMENT IS ONLY REMEDY. VERY DAMAGING TO VEHICLE VALUE. | Crash: No Fire: No | 13,000 |
| Feb 2020 | EXTERIOR LIGHTING | LIGHTING ON CONSOLE AND HVAC FLICKER OFF AND ON WHILE DRIVING VEHICLE. DRIVERS SIDE MIRROR MOVES WHEN EXCITING VEHICLE. | Crash: No Fire: No | 8,100 |
| Feb 2020 | WHEELS | WITH LESS THEN 10000 MILES ON THE CAR I HAVE HAD TWO TIRES BLOW SIDE WALLS WHILE DRIVING | Crash: No Fire: No | 9,000 |
| Feb 2020 | STRUCTURE,SEATS | WE WERE REAR ENDED FROM A STOPPED POSITION ON THE HIGHWAY. . MY FIANC WAS DRIVING AND SUFFERED WHIPLASH. I WAS IN THE FRONT PASSENGER SEAT AND BROKE MY BACK AND SEPARATED MY PELVIS, REQUIRING SURGERY TO STABILIZE. THE FRONT PASSENGER SEAT IS NOW VERY SQUEAKY. CONCERNED THERE WAS AN ISSUE WITH THE PASSENGER SEAT OR SEATBELT NOT FUNCTIONING PROPERLY, LEADING TO MY INJURIES. | Crash: Yes Fire: No Injuries: 2 Medical attention | 22,400 |
| Feb 2020 | ENGINE | PURCHASED VEHICLE APRIL 2019. ALMOST IMMEDIATELY HEARD COOLANT GURGLING SOUND COMING FROM ENGINE WHEN ENGINE AUTO TURNED OFF AT STOP LIGHT. I WAS TOLD THAT THIS SOUND WAS NORMAL. JANUARY RECEIVED NOTICE FROM FORD THAT MY VEHICLE NEED PCM REPROGRAMMING. DAY AFTER REPROGRAMMING I BEGAN TO RECEIVE CHECK ENGINE WARNINGS. SOON AFTER THE HEATER WOULD NOT WORK WHEN CAR WAS NOT IN GEAR. TOOK VEHICLE TO DEALER AND WAS TOLD THAT THE ENGINE NEEDS TO BE REPLACED DUE TO COOLANT LEAK IN TO VALVES. DEALER ALSO MENTIONED THAT I HAD LOST ALMOST ALL OF MY COOLANT. NOTE: I NEVER RECEIVED ANY WARNING MESSAGES ABOUT LOW COOLANT LEVEL. I HAVE SINCE DISCOVERED THAT THERE ARE THOUSANDS OF THESE ENGINES THAT HAVE HAD TO BE REPLACED DUE TO THIS ISSUE. | Crash: No Fire: No | 20,000 |
| Feb 2020 | ELECTRICAL SYSTEM,EXTERIOR LIGHTING,ENGINE | WE WERE DRIVING ON A 3 LANE HIGHWAY AT NIGHT, STOPPED AT A RED LIGHT. SUDDENLY, THE CAR WENT COMPLETELY DEAD - NO LIGHTS OR POWER. CARS DRIVING AT BETWEEN 40-50 MPH WERE COMING UP BEHIND US, BUT COULD NOT SEE US BECAUSE WE COULD NOT EVEN GET HAZARD LIGHTS ON. WE WERE LOCKED IN - THE DOORS WOULD NOT OPEN!! AFTER SEVERAL NEAR MISSES, WE WERE LUCKY ENOUGH TO HAVE A STRANGER STOP AND HE WAS ABLE TO ALERT ONCOMING CARS SO WE WOULD NOT GET HIT. ENDS UP THAT THE NEGATIVE TERMINAL OF THE BATTERY WAS VERY LOOSE AS WELL AS THE SURROUNDING FASTENERS OF THE BATTERY. WE PURCHASED THE CAR 5 WEEKS EARLIER, BRAND NEW WITH 11 MILES ON IT. AFTER GETTING TOWED TO THE DEALERSHIP, IT WAS AN EASY FIX, BUT MY SAFETY CONCERN WAS THE FACT THAT THE DOORS WOULD NOT OPEN!!! IF THERE WAS A FIRE, WE WOULD HAVE BEEN TRAPPED, AND WE COULD NOT GET OUT IN CASE WE WERE HIT BY THE VEHICLES COMING UP BEHIND US, WHICH CAME CLOSE A FEW TIMES! | Crash: No Fire: No | 1,500 |
| Jan 2020 | POWER TRAIN,UNKNOWN OR OTHER | NO CRANK TO START VEHICLE | Crash: No Fire: No | Unknown |
| Dec 2019 | POWER TRAIN,ENGINE | THE VEHICLE STARTED RUNNING ROUGH AND MISSING AT 75 MPH WITH ABOUT 5000 MILES ON IT. CHECK ENGINE LIGHT CAME ON, CRUISE CONTROL SHUT OFF. I TOOK IT TO THE DEALERSHIP AND THEY SAID I HAD 3 TROUBLE CODES BUT I DON'T KNOW WHAT THE WERE. THEY REPROGRAMMED SOMETHING A GAVE ME THE CAR BACK A WEEK LATER. TWO WEEKS AFTER THAT I STARTED GETTING ANOTHER CHECK ENGINE LIGHT WITH THE CODE P0420. THE LOCAL DEALER SAYS THEY CAN'T FIX IT OR HONOR MY WARRANTY BECAUSE IT'S A US SPEC VEHICLE AND I'M IN EUROPE. I HAVE A BRAND NEW VEHICLE THAT I HAVE TO CLEAR THE CODE EVERY OTHER DAY. TO MAKE MATTERS WORST THE SMALL DOOR THAT COVERS THE ODB PORT WON'T CLOSE CORRECTLY. I'M SURE IT WASN'T DESIGNED TO BE OPENED EVERY OTHER DAY. | Crash: No Fire: No | 5,000 |
| Nov 2019 | ENGINE | I BOUGHT MY 2019 FORD ESCAPE BRAND NEW IN MARCH OF THIS YEAR, IT HAD LITTLE UNDER 25 MILES. AS OF NOVEMBER 11TH I AUTO STARTED MY CAR- WHEN I WENT TO GET IN IT WAS RUNNING FUNNY AND CHECK ENGINE LIGHT WAS BLINKING. TOOK IT TO DEALERSHIP, ON NOVEMBER 13TH THEY CALL AND TELL ME MY ENGINE IS BAD. THIS IS UNACCEPTABLE, MY CAR HAS 11,647 MILES ON IT & NEEDS A NEW ENGINE. FORD NEEDS TO DO A RECALL ON THESE FORD ESCAPES - I KNOW 3 PEOPLE NOW WHO HAVE HAD THE SAME ISSUE. VERY UNACCEPTABLE FOR BUYING A BRAND NEW CAR | Crash: No Fire: No | Unknown |
| Oct 2019 | ENGINE | I WAS DRIVING AT ABOUT 30 MILES AN HOUR AND THE ENGINE JUST SHUT DOWN FOR NO REASON. AN ALERT CAME UP THAT SAID AUTO STOPSTART SHIFT TO P RESTART ENGINE. | Crash: No Fire: No | 6,980 |
| Oct 2019 | ELECTRICAL SYSTEM | MY CAR BEGAN SENDING MY HUSBAND ALERTS MY CAR HAD BEEN INVOLVED IN A COLLISION AS THE ALERT READ THE FRONT CAMERA WAS NOT WORKING, THEN MY ABS AND SKID CONTROL LIGHTS WENT OFF AND MY SPEEDOMETER WENT TO ZERO, WHILE MY CAR WAS RUNNING. MY CAR WOULD NOT ALLOW ME TO SHUT IT OFF. EVENTUALLY I COULD SHUT IT OFF. THIS HAPPENED 2 DAYS IN A ROW AND IS CURRENTLY AT DEALERSHIP. WHEN I FINALLY SHUT IT OFF IT RE SET. DANGER: NOT KNOWING HOW FAST YOU ARE GOING. ALERTS ALSO READ COLLISION WARNING NOT AVAILABLE. | Crash: No Fire: No | 7,800 |
| Oct 2019 | SERVICE BRAKES | MY MOTHER WAS ATTEMPTING TO PARK HER 2019 FORD ESCAPE. UPON APPLYING THE BRAKE THE VEHICLE SURGED / JOLTED / ACCELERATED FORWARD AND SHE WENT OVER THE PARKING CURB AND HIT A BUILDING. THANKFULLY SHE IS OK, HOWEVER, SHE DOES NOT WANT TO DRIVE THIS VEHICLE ANYMORE DUE TO HOW THE VEHICLE MALFUNCTIONED. | Crash: Yes Fire: No Injuries: 1 Towed Medical attention | 800 |
| Sep 2019 | AIR BAGS | IN A HEAD ON COLLUSION, HE AIRBAGS FAILED TO DEPLOY IN TWO SEPARATE ACCIDENTS WHEREAS I ONE OF THE INCIDENTS FACIAL INJURY AND CHEST INJURY OCCURRED AS A RESULT | Crash: Yes Fire: No Injuries: 2 Towed Medical attention | Unknown |
| Sep 2019 | POWER TRAIN | INTERMITTENT ISSUES WITH THE TRANSMISSION NOT BEING ABLE TO SHIFT INTO PARK. WHEN IT HAPPENS, THE SHIFTIER FREELY MOVES BETWEEN ALL POSITIONS EXCEPT WILL NOT GO ALL THE WAY FORWARD TO THE "PARK" POSITION. IT CAN EVENTUALLY BE MOVED FORWARD BY FIDDLING WITH IT OR ONE TIME A PASSENGER WAS ABLE TO FORCE IT. EVEN WHEN THIS IS DONE, THE INDICATOR IN THE INSTRUMENT PANEL DOES NOT ALWAYS SHOW A GEAR SELECTED SO IN THOSE CASES, IT IS UNKNOWN WHETHER IT IS TRULY IN PARK. | Crash: No Fire: No | 1,000 |
| Sep 2019 | UNKNOWN OR OTHER | WHILE TURNING RIGHT SLOWLY AND GRADUALLY TOWARD A PARKING PLACE, WITH MY FOOT OFF OF THE THROTTLE AND COASTING, THE CAR ACCELERATED SUDDENLY. I IMMEDIATELY HIT THE BRAKES AND BARELY AVOIDED A CRASH INTO THE OTHER CAR AT THE CURB. VERY UNSETTLING! | Crash: No Fire: No | 4,694 |