Complaint volume
536 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2019 Ford Escape Complaints
536 consumer-submitted complaints on record for the 2019 Ford Escape, grouped by component category.
536 Total complaints
24 Crash reports
3 Fire reports
20 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are engine, power train, engine and engine cooling. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 24 crash reports, 3 fire reports, 20 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 220 complaints, with an average reported failure mileage of 61,590 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to engine, power train, engine and engine cooling?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2019 Ford Escape?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2019 Ford Escape
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2019 Ford Escape complaints?
24 Crash
3 Fire
20 Injury
0 Fatality
58 Towed
17 Medical attention
What are the most common 2019 Ford Escape complaint categories?
ENGINE 196
POWER TRAIN 74
ENGINE AND ENGINE COOLING 64
POWER TRAIN,ENGINE 19
UNKNOWN OR OTHER 17
ENGINE AND ENGINE COOLING,ENGINE 11
EXTERIOR LIGHTING 9
TIRES 9
AIR BAGS 7
STEERING 7
536 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Dec 2022 | STRUCTURE | The driver's side rear door panel gets caught on the door frame and will only open a couple of inches unless force is used. The car has never been in an accident, and nothing has ever been shoved or forced against the door to cause this. There are MANY reports online of similar issues with the Escape (https://www.cargurus.com/Cars/Discussion-t66217_ds936400, https://www.youtube.com/watch?v=TaP7DcfkJ9g, https://community.cartalk.com/t/ford-escape-door-trim-clips/179063, among others). This is a safety issue because if someone needs to enter or exit the back seat quickly, it is difficult or would be impossible if the person was physically injured or had a physical disability that limited their upper-body strength. The problem has been confirmed by a Ford dealer. I am not sure to what extent they "inspected" it. There was no warning or any other symptoms prior to the failure. | Crash: No Fire: No | Unknown |
| Nov 2022 | ELECTRICAL SYSTEM,EXTERIOR LIGHTING | Vehicle has 32K miles on it and both low beam headlight bulbs failed at the exact same time. My daughter had just left her house and as soon as she got away from street lights she realized this. The odd part is that the in-dash indicators showed everything working normally with NO FAULTS, so we assumed it was an electrical issue. We got it to a Ford dealer (she has an extended warranty), and they "fixed a connection that had corroded, causing both bulbs to fail." NOT covered under warranty, $250 to replace two bulbs and clean sockets. There are numerous Ford forums with the same complaints. Just felt that you folks should be made aware... | Crash: No Fire: No | Unknown |
| Nov 2022 | POWER TRAIN | The contact owns a 2019 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was unavailable. The contact stated that while attempting to accelerate to merge onto a highway at approximately 45 MPH, the vehicle began to lose forward momentum. The contact stated that he pulled over and turned the vehicle off; however, when he restarted the vehicle and shifted into drive(D), the vehicle would not move forward. The engine revved while attempting to shift back into park(P). The contact stated that he had to turn the vehicle on and off numerous times until he was able to move forward. The contact drove the vehicle to a dealer; however, the vehicle was not yet diagnosed or repaired. The vehicle had been at the dealer for over two months. The contact stated the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 8,000. Parts distribution disconnect. | Crash: No Fire: No | 8,000 |
| Nov 2022 | ENGINE | Car has been acting up and making noises. (Engine rattles). Was driving and made a turn as I was speeding up, my car revved and then started sputtering like it was going to die. Was a 1/2 mile from home. Made it home and restarted car, it sounds like it is missing something and engine is still rattling super loud. Have 68000 miles on car, engine was replaced due to previous recall of coolant leaking into engine at 27000. | Crash: No Fire: No | Unknown |
| Nov 2022 | POWER TRAIN | The contact owns a 2019 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount time for the recall repair. The dealer was contacted, and an appointment was scheduled. The manufacturer was not made aware of the issue. The contact stated while driving at an undisclosed speed, she heard a loud noise under the hood of the vehicle. No warning lights were illuminated. The vehicle was not diagnosed or repaired. The failure mileage was approximately 2,300. Parts distribution disconnect. | Crash: No Fire: No | 2,300 |
| Oct 2022 | POWER TRAIN | The contact owns a 2019 Ford Escape. The contact stated that the vehicle shuddered while driving at various speeds without warning. The contact stated that the vehicle independently stopped while exiting the highway without warning. The vehicle was initially taken to the dealer where they were unable to diagnose the failure; however, after a second diagnostic test, the dealer was able to duplicate the failure. The contact was then given an estimate for the repair. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 92,000. | Crash: No Fire: No | 92,000 |
| Oct 2022 | ENGINE | Ford has issued a Technical Service Bulletin for the known issue with the coolant intrusion into engine. My 2019 Ford Escape with 31,060 miles is now dead with a short engine on backorder. No lights came on until the car was inoperable. | Crash: No Fire: No | Unknown |
| Sep 2022 | POWER TRAIN | The contact owns a 2019 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while shifting into reverse, the transmission made a grinding sound. The vehicle would demonstrate a jerking sensation. There were no warning lights illuminated. The contact stated that the failure occurred intermittently. The vehicle had not been taken to the dealer or independent mechanic. The manufacturer was not made aware of the failure. The approximate failure mileage was 30,810. VIN tool confirms parts not available. | Crash: No Fire: No | 30,810 |
| Sep 2022 | POWER TRAIN | The contact owned a 2019 Ford Escape. The contact stated that while the vehicle was parked at a fuel pump, the vehicle began rolling backward on its own. The contact attempted to enter the vehicle to stop the momentum; however, the vehicle rolled over her left foot. The vehicle continued to roll backward and hit a curb which stopped the vehicle. A couple and the gas attendant came to the contact aide while another person parked her vehicle. The couple informed the contact that there may have been a recall placed on the vehicle for the failure. The contact stated the Akron Police Dept. said a police report could not be filed because the incident happened on private property.. The contact was taken by her brother to the emergency room where she was treated for injuries to her left foot and right shoulder. The contact sought further treatment for her foot and was placed in physical therapy. The air bags did not deploy. The contact was able to return to the fuel station and drove the vehicle home. The dealer was notified of the failure and towed the vehicle to their location and gave the contact a loaner vehicle. Upon investigation, the contact discovered that her vehicle was under NHTSA Campaign Number: 22V413000(Power Train). The dealer notified the manufacturer about the failure and the dealer informed her that a case had been filed. The contact eventually received a letter for the recall on her vehicle. The contact also received a letter from the manufacturer which stated that since the investigators could not replicate the failure with the vehicle; they would not cover any medical bills and that her case was closed. The contact was informed that the recall was performed on the vehicle; however, she refused to take back possession of the vehicle. The failure mileage was unknown. | Crash: Yes Fire: No Injuries: 1 Towed Medical attention | Unknown |
| Sep 2022 | POWER TRAIN | The contact owns a 2019 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, the vehicle hesitated during acceleration and stalled while coming to a stop. Additionally, the vehicle made an abnormally loud sound while driving. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure but confirmed that parts were not yet available. The failure mileage was approximately 27,900. VIN tool confirms parts not available. | Crash: No Fire: No | 27,900 |
| Sep 2022 | STEERING | The contact owns a 2019 Escape. The contact stated that soon after start of the vehicle, the power steering failed to operate as the "power steering assist, system malfunction" warning message appeared on the instrument panel. The contact's husband arrived at the scene of the failure and managed to drive the vehicle home. Two days later, her husband used excessive effort to drive the vehicle to the dealer where a diagnostic test determined that the rack and pinion had caused of the failure. The manufacturer was notified of the failure and the contact was given a case number. The vehicle had yet to be repaired and remained in the possession of the dealer. The failure mileage was approximately 38,000. | Crash: No Fire: No | 38,000 |
| Sep 2022 | ENGINE AND ENGINE COOLING,ENGINE | The contact owns a 2019 Ford Escape. The contact stated that while his wife was driving at an undisclosed speed, there was an abnormal clapping sound detected. There were no warning lights illuminated. The vehicle was taken to an unknown local dealer in Kansas where the contact was informed that the failure was due to a friction plate issue however, the vehicle was not repaired. The vehicle was taken to another local dealer where it was diagnosed that there was coolant intrusion into the cylinder head and that an engine replacement was needed. The vehicle was repaired but the failure persisted. The contact stated that while driving there was an abnormal clapping noise detected with no warning lights illuminated. The vehicle was taken to another local dealer, Legacy Ford (27225 Southwest Fwy, Rosenberg, TX 77471, (281)342-5611) where a diagnostic test and repair was unknown. The manufacturer was notified but no additional assistance was provided. The approximate failure mileage was 50,000. | Crash: No Fire: No | 50,000 |
| Sep 2022 | ENGINE AND ENGINE COOLING,ENGINE | The contact owns a 2019 Ford Escape. The contact stated while driving at various speeds, the accelerator pedal was depressed but the vehicle hesitated to respond and started shuddering. There was no warning light illuminated. The contact stated that at times she would veer to the side of the road for a moment before resuming normal driving. The vehicle was taken to the dealer where four spark plugs were replaced; however, the failure reoccurred. The vehicle was towed to the dealer where it was diagnosed that coolant was leaking into the engine and the engine block was cracked. The dealer diagnosed that the engine needed to be replaced. The dealer informed the contact that she needed to pay out-of-pocket for the repair because the failure could not be repaired under warranty. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that they would not assist unless she purchased a used engine as the engine production had been discontinued. The failure mileage was approximately 65,900. | Crash: No Fire: No Towed | 65,900 |
| Sep 2022 | POWER TRAIN,ENGINE | Whitish and/or whitish-blue smoke comes out of tailpipes when starting vehicle . Believe there is faulty head gasket or engine block that causes oil to be mixed with antifreeze resulting in permanent damage to engine over time which could lead to possible fires, breakdowns, and or fumes. Tried to get it looked at to confirm that the 1.5l engines from the 2019 Ford Escapes are an issue like past models but dealership tried to side step me and not properly look over vehicle in my opinion. | Crash: No Fire: No | Unknown |
| Aug 2022 | POWER TRAIN | The contact owns a 2019 Ford Escape. The contact stated that there was a failure experienced with the power train. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure milage was unknown. Parts distribution disconnect. | Crash: No Fire: No | Unknown |
| Aug 2022 | UNKNOWN OR OTHER | While driving at 70 mph on the expressway, the car began jerking forward and having trouble increasing/decreasing speed. It was like the car was skipping. I immediately exited the expressway because my 3 year old daughter was in the car. I drove it to the nearest Ford dealership that I could get the vehicle to safely. I bought the vehicle two weeks ago at Brighton Ford (240 W Grand River Rd, Brighton, MI 48114) on Saturday, July 23, 2022. I have only had the car about two weeks. When I bought the car they sold it to me with a nail in the tire AND an open recall. (The tire has already been replaced) This is absolutely unacceptable. They were in such a rush to make a deal, that nothing was discussed with me that day outside of the transaction including mentioning that there is an open recall (Unintentional Rollaway Due to Detached Shift Cable: A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury!!). The recall affects MILLIONS of vehicles, so there's no way they weren't aware the vehicle they sold me fell into this category of unsafe. I suspect who ever turned it in, did so, specifically because of the recall. Then the dealership turned around and sold it without fixing it, putting my daughter and I in danger. I am now without a vehicle until they can get it fixed. This does not need to happen to anyone else, and we are grateful we did not get into a fatal accident. | Crash: No Fire: No | Unknown |
| Jul 2022 | POWER TRAIN | The contact owns a 2019 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the parking brake was applied to stop the vehicle. Additionally, the vehicle rolled away while parked. The contact fell while running after the vehicle. A police officer witnessed the failure and ran after the vehicle as it rolled into a residential yard before coming to a complete stop. No police report was filed. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 48,000. VIN tool confirms parts not available. | Crash: No Fire: No | 48,000 |
| Jul 2022 | POWER TRAIN,UNKNOWN OR OTHER,ENGINE | I was driving my car and then all of a sudden it's starts to jerk and make this clanking sound and stops in the middle of traffic...a indicator check engine light pops in and the service transmission soon..thank God there was no accident due to quick thinking. I try to restart the car and take to the dealer where I bought it and was told they could do nothing and they were backed for 3 months and they just cleared out the message. I start driving it again because I don't have a car and I have to get back and forth to work. Maybe 2 days later it's does the same thing and the car shut down and wouldn't change any gears. I had to get towed which cost money out of my pocket. The car would not move. I only had this car 2 months and I feel as if this was known before the car was sold. Know I have no car and being expected of paying a car note. I contacted Ford and they have nothing to say about it. This is unjust and creeping it's way into a civil lawsuit due to the many complaints. I just want my car fixed as it should because who pays for a car they can't drive. | Crash: No Fire: No | Unknown |
| Jul 2022 | TIRES | I just had these tires replaced about 2 yrs ago and the front driver's side stated loosing air and upon inspection it is starting to shred. All 4 are doing this but not as back as the front one. This is a safety hazard if they were to come apart while driving it. The warning light came on stating low tire pressure. I only have 36744 miles on this vehicle.this happened on 7 /20/2022.. tire is in my possession but i will have to have it changed. Info is 235/45R19 95M MS DOT A3E6 | Crash: No Fire: No | Unknown |
| Jul 2022 | SERVICE BRAKES, HYDRAULIC | The contact owns a 2019 Ford Escape. The contact stated that while depressing the brake pedal, the contact heard a grinding sound. The contact took the vehicle to the dealer who diagnosed that the grinding came from metal-on-metal contact and that the brake pads needed to be replaced. The contact thought that the repair would be covered under warranty. The contact was informed that the warranty was invalid. The rear rotors and pads were replaced. The contact called manufacturer who confirmed the warranty was not valid for maintenance services. The approximate failure mileage was 10,800. | Crash: No Fire: No | 10,800 |
| Jul 2022 | POWER TRAIN | The contact owned a 2019 Ford Escape. The contact stated the vehicle was parked on a flat surface; however, it inadvertently rolled down the street backward into two different fences. There were no warning lights illuminated. The vehicle was towed to a collision center and diagnosed as deemed destroyed. The manufacturer was not notified of the failure. The contact related the failure to NHTSA Campaign Number 22V413000 (Power Train). The approximate failure mileage was 20,000 | Crash: Yes Fire: No Towed | 20,000 |
| Jul 2022 | ENGINE | Loosing antifreeze found no external leaks | Crash: No Fire: No | Unknown |
| Jul 2022 | POWER TRAIN | The contact called on behalf of her son who owns a 2019 Ford Escape. The contact stated while her son attempted to shift into drive, the gear was in park; however, the vehicle inadvertently accelerated into the wall. The contact also stated there was an unknown clicking sound, and the gears were shifting inadvertently consistently. There was an unknown sensor warning light illuminated. The vehicle was taken to the dealer which diagnosed an unknown failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The contact related the failure to NHTSA Campaign Number 22V413000 (Power Train). The approximate failure mileage was unknown. | Crash: Yes Fire: No | Unknown |
| Jun 2022 | UNKNOWN OR OTHER | parked the car it jumped into reverse dragged owner down hit 2 parked cars owner was pinned between cars he suffered broken right hip,pelvis,and 7 bones in his foot spent 2 wks in hospital and 2 weeks in rehab center | Crash: Yes Fire: No Injuries: 1 Medical attention | Unknown |
| Jun 2022 | UNKNOWN OR OTHER | My car was in P, turned off, and my son and I exited the vehicle after returning home. I watered some plants and opened the door to get my phone and purse out of the car. The car car engaged, knocked me down, and rolled over me, badly injuring my leg. | Crash: No Fire: No Injuries: 1 Medical attention | Unknown |