Complaint volume
536 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
536 consumer-submitted complaints on record for the 2019 Ford Escape, grouped by component category.
Buyer interpretation
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
536 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
The most common categories are engine, power train, engine and engine cooling. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Enriched records include 24 crash reports, 3 fire reports, 20 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage is available on 220 complaints, with an average reported failure mileage of 61,590 miles. Compare that with the mileage on the listing.
Build a buyer checklist to turn these issues into questions and inspection points.
536 total complaints on record
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Jun 2023 | ENGINE AND ENGINE COOLING | The contact owns a 2019 Ford Escape. The contact stated while driving at highway speeds, the vehicle went into LIMP Mode. The contact was able to pull over onto the emergency lane. The high temperature alert message was displayed. The vehicle was towed to the dealer where it was diagnosed, and it was determined that there was coolant intrusion into the engine block. The vehicle was repaired but the failure recurred. The vehicle was towed to an independent mechanic who declined to service the vehicle and referred him to the dealer for assistance. The vehicle was towed back to the same local dealer who informed the contact that the engine needed to be replaced. The manufacturer was contacted but provided no additional assistance. The failure mileage was approximately 103,000. | Crash: No Fire: No Towed | 103,000 |
| Jun 2023 | ELECTRICAL SYSTEM | I have 11376 miles on my 3019 Ford escape and the alternator asy had to be replaced | Crash: No Fire: No | Unknown |
| Jun 2023 | STEERING | Steering. The steering would go out. Turning was very hard to do. Had the problem fixed at Ford deelership There was no warning to when this would happen. My car had under27,000 miles on it. This should not have happened with this few miles on my car. | Crash: No Fire: No | Unknown |
| Jun 2023 | POWER TRAIN | The contact owns a 2019 Ford Escape. The contact stated while driving 30 MPH, the vehicle started to jerk with a delay while shifting gear. There was no warning light illuminated. The contact stated that after accelerating above 30 MPH, the vehicle operated properly and drove as designed. The vehicle was taken to the dealer and the contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and agreed to cover a portion of the cost for the repair. The failure mileage was 48,000. | Crash: No Fire: No | 48,000 |
| May 2023 | POWER TRAIN | The contact owns a 2019 Ford Escape. The contact stated while driving at an undisclosed speed, the vehicle jerked and failed to respond as needed. There was no warning light illuminated. The vehicle was taken to a tire repair facility where the transmission fluid was checked, and the contact was informed that the transmission needed to be replaced. The local dealer was not contacted. The vehicle was not repaired. The manufacturer was contacted and referred her to the NHTSA Hotline to submit a complaint. The failure mileage was approximately 70,000. | Crash: No Fire: No | 70,000 |
| May 2023 | AIR BAGS | I was in a hit and run, hit on the driver's side rear panel. 2019 Ford Escape. All side and curtain airbags deployed. The side bag in the drivers seat on the driver's has a large tear in it as well as a burn hole around 2 inches in diameter. I'm under the impression airbags are not supposed to rip or burn a large hole. As a result, I was burned on my arm and side. Also, the front driver's side curtain airbag detached immediatly after impact. No recalls for airbags on this year however you do have recalls on the 2018 and 2020 models. | Crash: Yes Fire: No Injuries: 1 Towed Medical attention | Unknown |
| May 2023 | ENGINE | I have had this car for a year and a half and it only has 38000 miles on it. The check engine light has come on numerous times, and has been fixed 3 times. Yesterday I got an a,eat that it was overheating so I limped home and had it fixed again. There was no coolant in the engine and from the reviews I am reading apparently this is a known issue with this vehicle. This needs to be a recall by Ford! I’m going to have it fixed one more time then sell it as it’s not safe to drive! No excuse for such shoddy workmanship by Ford. I’ll stick to Honda or Toyota from here on out. | Crash: No Fire: No | Unknown |
| May 2023 | POWER TRAIN | The contact owns a 2019 Ford Escape. The contact initially received notification for NHTSA Campaign Number: 22V413000(Power Train); once the parts were available, the vehicle was repaired by the dealer. Recently, the contact's wife had placed the vehicle into the reverse(R) position, and the vehicle surged forward and crashed into the corner of his home's garage. Both the vehicle and the garage sustained damage due to the failure. The air bags did not deploy and none of the vehicle's occupants sustained any injuries. The dealer and the manufacturer were both notified of the failure but neither offered any assistance. The vehicle had yet to be repaired. The failure mileage was approximately 53,000. | Crash: Yes Fire: No | 53,000 |
| Apr 2023 | POWER TRAIN | The contact owns a 2019 Ford Escape. The contact stated that after his daughter parked the vehicle to run some errands; after returning to the vehicle and starting the vehicle, the vehicle was shifted to drive(D) but failed to respond. The contact stated that the vehicle stalled. The contact stated his daughter had not noticed any warning lights. The vehicle was taken to a local dealer but was not diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was 64,420. | Crash: No Fire: No Towed | 64,420 |
| Apr 2023 | ENGINE AND ENGINE COOLING | The contact owns a 2019 Ford Escape. The contact stated that while driving approximately 65 MPH, the vehicle suddenly stalled. The vehicle was towed to the local dealer who diagnosed that the engine had failed due to the engine coolant mixing with the engine oil, and that the camshaft was damaged. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 115,000. | Crash: No Fire: No Towed | 115,000 |
| Apr 2023 | ENGINE | My check engine light came on in my 2019 Ford Escape Titanium Sport Utility 4D. I took it to the Ford Dealership to have it checked out. They informed me that the engine had coolant in it and that the entire engine would need replaced. They informed me that the car was not safe to drive, that it was out of coolant and could over heat and even potentially catch fire. They then informed me that there was already a technical service bulletin from Ford about this issue. This is a known issue for this car and Ford has not put out a safety recall. This could had significant potential to put myself and my children at risk. | Crash: No Fire: No | Unknown |
| Apr 2023 | SERVICE BRAKES, HYDRAULIC | The contact owns 2019 Ford Escape. The contact stated that while driving at various speeds, she became aware that a part was dragging in the rear of the vehicle. The vehicle was taken to the local dealer, who diagnosed that the rear driver's side brake pads and rotors were significantly worn compared to the rear passenger's side brake pads and rotors. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 20,863. | Crash: No Fire: No | 20,863 |
| Mar 2023 | FUEL SYSTEM, GASOLINE,POWER TRAIN | The contact owns a 2019 Ford Escape. The contact stated while driving approximately 75 MPH, the vehicle started to stall and lost motive power. The contact stated that it was like gasoline was not getting to the engine. Additionally, the contact stated that she had been having difficulty shifting the vehicle into drive (D) or park (P). The contact stated that when she shifted the vehicle into the selected gear, the vehicle would hesitate before moving and then abruptly respond. The contact stated that the check engine light was illuminated. The contact drove the vehicle to an independent mechanic who diagnosed that the vehicle needed the canister purge valve replaced. The vehicle had not been repaired. Additionally, the contact had researched online and related the failure of the canister purge valve to NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline) and the failure of the transmission to NHTSA Campaign Number: 22V413000 (Power Train). The manufacturer had been informed of the failure. The failure mileage was approximately 52,000. | Crash: No Fire: No | 52,000 |
| Mar 2023 | ELECTRICAL SYSTEM | 1. The transmission "zooms" and revs higher as I'm breaking. I'm afraid that the gear will slip and I won't be able to stop - especially if it's icy on the road. 2. When the car is turned off completely, there's a mechanical sound that persists for 10min. It's not the water/cooling pump or the engine cooling down. It sounds like an ATM machine that's trying to dispense cash, but can't. I suspect this is draining the battery. 3. On my way to work yesterday, the key (and the spare key) were not recognized and I couldn't start the car. Lights came on, so I didn't think it was the battery. This morning, battery is dead. I really think it's a result of whatever is causing the sounds mentioned in #2 above. While #1 is a safety issue to myself and other motorists, the issues reported in #2 and #3 are personal safety concerns. I am a woman who commutes from gig to gig, traveling through sketchy neighborhoods, and parking in dimly lit public parking garages. If I cannot start the car or it goes dead, I could get mugged or physically hurt. | Crash: No Fire: No | Unknown |
| Feb 2023 | ENGINE | The ERG or Purge Valve failed, causing a hole to be burned into my intake manifold, which caused my car not to be able to read my fuel properly which caused air and heat to build which caused my catalytic converter to melt. The danger is my car could’ve caught on fire, a check engine light came on and we went to AutoZone and they said the code read O2 censor, but nothing ever indicated ERG or Purge Valve. Ford of Dalton said he’s never seen one do this kind of damage. | Crash: No Fire: No | Unknown |
| Feb 2023 | POWER TRAIN | My transmission blow up without a warning when I was driving on the highway I am being informed that this is a on going problem with this vehicle | Crash: No Fire: No | Unknown |
| Feb 2023 | VISIBILITY/WIPER | We bought this new Ford Escape at Malloy Ford in December 2019. It now has just under 21,000 miles. We have never had any prior wiper problem. Our Escape is a Titanium model with intermittent wipers that adjust automatically to whatever speed is needed to clear whatever amount of rain is hitting the windshield. On January 31, 2023, we made a trip from Falls Church, VA to our home in Slanesville, WV. The trip started out with intermittent rain, so our wipers were on – sometimes in the intermittent position and sometimes on full time at regular speed. As we passed through Winchester, VA, the rain had stopped but the wiper control was still in the intermittent position. We proceeded north on 522 and headed west on 127 toward Slanesville for several miles. At that point the wipers had not moved for a number of miles, with the control lever still in the intermittent position. Suddenly, without me touching the wiper control at all, the wipers jumped up especially quickly and especially far and stayed in the up position. The driver’s side wiper actually moved past the windshield post so the tip of the wiper was off the windshield and flapping in the wind. After remaining in this extreme up position for several seconds the wipers moved back down to the cowl and then back up to the same extreme up position where they held in place. At this point I moved the wiper control from the intermittent position to the “off” position, at which time the driver’s side wiper moved back down to the cowl and the passenger side wiper remained up in the extreme upright position. The wipers remained in these different positions for several more miles until we arrived home, and they stayed in these positions when I shut off the car. I called my mechanic who told me I could move the passenger side wiper by hand to its down position and restart the car to see what happened. When I did this the wipers stayed down at the cowl because the control was still “off.” When I moved the contr | Crash: No Fire: No | Unknown |
| Feb 2023 | ENGINE | The contact owns a 2019 Ford Escape. The contact stated that the check engine warning light was illuminated. After refueling the vehicle, the contact had to depress the accelerator pedal to the floorboard then turn the key in the ignition until the vehicle started. The contact took the vehicle to a certified mechanic who diagnosed the vehicle and determined that the EVAP failed, making it difficult to start the vehicle. The certified mechanic cleared the warning light. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 80,000. | Crash: No Fire: No | 80,000 |
| Feb 2023 | POWER TRAIN | The contact owns a 2019 Ford Escape. The contact stated she had front-end parked her vehicle in her garage, as she had placed the vehicle into park (P) and was exiting the vehicle, the vehicle rolled backward at approximately 2 MPH. The contact stated that the driver's side front tire ran over both her feet. The contact stated that the driver's vehicle door hit the right side of her body. The contact stated that the vehicle rolled down her driveway and stopped in her neighbor's front yard. The contact stated that the police were on the scene and wrote a report. The contact was transported by ambulance to the Emergency Room where she was treated for severe bruising on both feet and bruising on her ribs on her right side. The contact stated that there were no broken bones. The vehicle had been moved back into the contact's garage and placed in park (P). The vehicle had not been taken to a dealer or independent mechanic. The vehicle had not been repaired. The manufacturer had been informed of the failure. The contact had researched online and related the failure to NHTSA Campaign Number: 22V413000 (Power Train). The failure mileage was approximately 35,000. The contact stated that the failure mileage was about 33,644. | Crash: No Fire: No Injuries: 1 Medical attention | 33,644 |
| Jan 2023 | POWER TRAIN | i was driving at 45mph the car without any warning dead and the transmission stopped working i had it towed to the dealership and they stated that the troque convertor locked up taking out my transmission and it needs replaced | Crash: No Fire: No | Unknown |
| Jan 2023 | AIR BAGS | The contact owned a 2019 Ford Escape. The contact stated while driving 20 mph and intersecting into the highway, a service van crashed into the front driver-side tire/bumper. The contact stated no air bags were deployed. The contact sustained bruises on her chest due to the seat belt and her husband had deep tissue injuries from his neck to his waist. The contact and her husband sought medical attention the following Monday from their medical physician. A police report was filed. The vehicle was not drivable. The insurance company deemed the vehicle a total loss. The vehicle was towed towing lot. The contact called the local dealer and made them aware of the failure. The manufacturer had not been informed of the failure. The failure mileage was approximately 58,000. | Crash: Yes Fire: No Injuries: 2 Towed Medical attention | 58,000 |
| Jan 2023 | VISIBILITY | The front section of the panoramic sun roof exploded, for no apparent reason. There was a loud booming sound and glass came raining down everywhere. I was startled and swerved but stayed on the road and did not crash. Broken glass covered me, the front and rear seats, floor, center console etc. Most glass was crumble size but there were fine smaller pieces too. I tried to close the cloth roof but it wouldn't close all the way and glass continued to fall and blow around. There were no trucks around me, few cars, no flying objects, no hot/cold issues, no big bumps in the road; no reason that I saw for this to happen and no warning. The dealership was not interested and Ford company said I was out of warranty so they would not do anything for me. No one has inspected the car yet, but it is currently sitting in my garage if anyone wants to. | Crash: No Fire: No | Unknown |
| Dec 2022 | ENGINE | For the past few months I have been noticing a hot coolant smell from outside the vehicle. After investigating, I noticed the coolant level was low and there was residue on the valve cover. Afterwards, I refilled the coolant reservoir and continued driving for another week to make sure the coolant was leaking. Afterwards, I inspected the vehicle further to check for any external leaks and could not find any, but my reservoir was much lower when I check again. I then made an appointment with the dealership to see if they could find anything. They kept my vehicle for a day to run a pressure test, but oddly enough it passed the pressure test and they could not find any leaks. I only have 3000 miles left before the warranty expires and the service manager told me it would be fine to drive on our trip that we were getting ready to take. I did not take it on the trip because I was worried something catastrophic to the engine would happen. The dealership did not fix my problem at all. They just said it would be fine. I have to add about 1 quart of coolant every week to two weeks, which is definitely not “fine”. Ford has a service bulletin for my engine and they need replaced! They are intentionally trying to get away with not fixing the engine while it is still under warranty. There is even a class action lawsuit with this as well, as people are being scammed into paying for a whole new engine when it should have been paid for by Ford Mo Co. To add to this, mutiple vehicles were there for the same issue as mine, including new Broncos. There needs to be a recall in place! | Crash: No Fire: No | Unknown |
| Dec 2022 | POWER TRAIN | The contact owns a 2019 Ford Escape. The contact received notification of the NHTSA Campaign Number: 22V413000 (Power Train). The local dealer was notified of the recall notification and confirmed that parts were not yet available. The contact was informed to wait on the second notice on when parts would be available. The contact stated that while driving at an undisclosed speed, the vehicle failed to shift into the intended gear. The transmission warning light was illuminated. The vehicle was not diagnosed or repaired. The dealer was not notified of the failure. The manufacturer was notified of the failure and the contact was advised to contact the warranty department. The failure mileage was approximately 64,500. | Crash: No Fire: No | 64,500 |
| Dec 2022 | STRUCTURE | The contact owns a 2019 Ford Escape. The contact stated that the rear driver’s side interior door panel separated from the door frame, making it very difficult to open and close the door. The vehicle was taken to the local dealer who diagnosed that the clamps used to secure the interior panel had failed and the door panel needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 50,000. | Crash: No Fire: No | 50,000 |