Complaint volume
536 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2019 Ford Escape Complaints
536 consumer-submitted complaints on record for the 2019 Ford Escape, grouped by component category.
536 Total complaints
24 Crash reports
3 Fire reports
20 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are engine, power train, engine and engine cooling. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 24 crash reports, 3 fire reports, 20 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 220 complaints, with an average reported failure mileage of 61,590 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to engine, power train, engine and engine cooling?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2019 Ford Escape?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2019 Ford Escape
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2019 Ford Escape complaints?
24 Crash
3 Fire
20 Injury
0 Fatality
58 Towed
17 Medical attention
What are the most common 2019 Ford Escape complaint categories?
ENGINE 196
POWER TRAIN 74
ENGINE AND ENGINE COOLING 64
POWER TRAIN,ENGINE 19
UNKNOWN OR OTHER 17
ENGINE AND ENGINE COOLING,ENGINE 11
EXTERIOR LIGHTING 9
TIRES 9
AIR BAGS 7
STEERING 7
536 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| May 2024 | ENGINE | Low coolant, there is an active ongoing problem with my year make and model. Ford dealership and ford customer satisfaction says my vehicle is not included in this issue when it in fact is. | Crash: No Fire: No | Unknown |
| May 2024 | ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM | The contact owns a 2019 Ford Escape. The contact stated that the vehicle failed to start. The contact opened the hood and noticed that the coolant level was extremely low. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 40,000. | Crash: No Fire: No | 40,000 |
| May 2024 | ENGINE AND ENGINE COOLING | The contact owns a 2019 Ford Escape. The contact stated that upon starting the vehicle, there was white smoke coming from the exhaust. No warning lights were illuminated. The vehicle was taken to the dealer, and it was determined that coolant intrusion had damaged the long block, and the engine needed to be replaced. The vehicle was repaired, but the failure reoccurred at 92,000 miles. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was not notified of the failure. The failure mileage was 27,000. | Crash: No Fire: No | 27,000 |
| May 2024 | ENGINE AND ENGINE COOLING | The contact called on behalf of her mother-in-law who owns a 2019 Ford Escape. The contact stated that while driving approximately 75 MPH, the "Vehicle Hot, Reduce Speed" message was displayed. The contact was able to pull over to the side of the road. The vehicle was towed to an independent mechanic who diagnosed that the head gasket needed to be replaced. The vehicle was not repaired. The contact related the failure to the Technical Service Bulletin: 19-2375. The manufacturer was made aware of the failure and the contact was referred to the NHTSA Hotline. The failure mileage was approximately 170,000. | Crash: No Fire: No Towed | 170,000 |
| May 2024 | ELECTRICAL SYSTEM | The contact owns a 2019 Ford Escape. The contact stated that the vehicle idled rough when started; however, when the accelerator pedal was depressed, the vehicle would drive smoothly. The vehicle was taken to an independent mechanic where it was diagnosed with a coil pack failure. The vehicle was repaired; however, the failure recurred, and the contact stated that the check engine warning light was illuminated. The vehicle was taken to the same independent mechanic, but the cause of the failure was not determined. The manufacturer was made aware of the failure. The failure mileage was approximately 78,000. | Crash: No Fire: No | 78,000 |
| May 2024 | STRUCTURE | The contact owns a 2019 Ford Escape. The contact stated that over time the roof rack sealant failed causing water to enter the vehicle. The vehicle was taken to the dealer where it was determined there was a leak due to the sealant failing to function caused by a manufacturer defect. The manufacturer was made aware of the failure and advised the contact to reach out to the NHTSA Hotline for assistance. The vehicle was not repaired. The failure mileage was approximately 70,000. | Crash: No Fire: No | 70,000 |
| May 2024 | FUEL SYSTEM, GASOLINE | The contact owned a 2019 Ford Escape. The contact stated that while driving at an undisclosed speed, there was white smoke coming from the rear driver's side and there was a burning odor. The vehicle was parked and the contact noticed smoke coming from the driver's rear side of the vehicle. No warning lights were illuminated. The fire was extinguished by the Fire department but the cause of the fire was undetermined. There was damage to the contacts home as a result of the fire. A fire report was filed. The contact's son required oxygen as a result of the fire but it was unknown if medical attention was required. A police report was not filed. The vehicle was towed by the insurance agency to investigate the failure. The dealer was not contacted. The manufacturer was not notified of the failure. The failure mileage was approximately 70,000. | Crash: No Fire: Yes Injuries: 1 Towed | 70,000 |
| May 2024 | POWER TRAIN | Vehicle has been shaking as it accelerates normally on the lower speeds; however, even in the 40-65 mph range the vehicle will shake/sputter as you try to accelerate. When accelerating from a stopped position vehicle at times will seem to loose power while accelerating and you will have to take your foot off the gas and try again or even have to shut the vehicle off and turn it back on. | Crash: No Fire: No | Unknown |
| May 2024 | ENGINE AND ENGINE COOLING | The contact owns a 2019 Ford Escape. The contact stated when the vehicle was started, the engine was idling roughly. The contact stated that the vehicle was also overheating. The contact stated that no warning light was illuminated. The contact had taken the vehicle to an independent mechanic who diagnosed the vehicle and determined that the coil needed to be replaced. The vehicle was repaired; however, the failure reoccurred, and the check engine light was illuminated continuously after starting the vehicle. The contact returned the vehicle to the mechanic who determined that coolant was leaking into the engine. The mechanic referred the contact to the local dealer, where it was diagnosed and determined that coolant had intruded into the engine block and the engine needed to be replaced. The vehicle was not repaired. The contact researched online and related the failure to Technical Service Bulletin Number: 19-2346 Coolant in Cylinders (Engine and Engine Cooling). The manufacturer was informed of the failure. The failure mileage was approximately 60,000. | Crash: No Fire: No | 60,000 |
| May 2024 | ENGINE | My vehicle is starting to shift hard and shake while trying to shift. | Crash: No Fire: No | Unknown |
| May 2024 | VISIBILITY/WIPER | The cowl part broken in JAN24, dealership replaced. I was told this part hold windshield and protects electrical in vehicle. March 2024, I noticed the seal on bottom of windshield wasn’t against the windshield, buckling in several spots, I contacted Ford customer service, Told to take it back to the dealership. The dealership had to order the part and didn’t have a detailed reason why the part was broken / defective, the dealership could order a new cowl part and install when part comes in. | Crash: No Fire: No | Unknown |
| Apr 2024 | ENGINE | check engine light came on and off several times with p0304 code and loss of engine coolant spent $750 with hopes of solving issue at pep boys but did not fix issue now at ford dealer for remedy | Crash: No Fire: No | Unknown |
| Apr 2024 | ENGINE AND ENGINE COOLING | The contact owns a 2019 Ford Escape. The contact stated that while parking the vehicle, the engine overheated message was displayed. The contact observed that the coolant reservoir was empty. The vehicle was taken to the dealer where it was diagnosed with coolant intrusion into the engine. The vehicle was not repaired. The contact discovered Technical Service Bulletin: 22-2229; however, the vehicle was not included. The manufacturer was not made aware of the failure. The failure mileage was approximately 87,000. | Crash: No Fire: No | 87,000 |
| Apr 2024 | UNKNOWN OR OTHER | I owned this Ford Escape it only had 58,000 miles on it. I bought it at Delacy Ford all work during ownership was done there. My vehicle suffered a coolant leak into the motor which required replacement for $7000.00. The defect of the 1.5 motor is common and Ford refuses to acknowledge it. Luckily when it happens to me I was not on the freeway or I would have been stranded. Currently there is a court case against Ford because others had safety issues as a result. The case is Miller vs Ford case# 2:20CV01796DADCKD. I feel Ford need to take responsibility for this unsafe 1.5 motor that is defective | Crash: No Fire: No | Unknown |
| Apr 2024 | ENGINE | The contact owns a 2019 Ford Escape. The contact stated while driving at an undisclosed speed, the vehicle started to shake abnormally with the check engine warning light illuminated. Additionally, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that due to the failure, the vehicle was almost rear-ended. The vehicle was taken to Jiffy Lube and the spark plugs were replaced; however, the contact was informed that the failure was not resolved. The vehicle was taken to an independent mechanic. The contact was informed that even with the failure codes retrieved, the cause of the failure could not be determined. The failure codes were P0012 and P04BD. The contact was informed that the engine needed to be taken apart to determine what caused the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 7,891. | Crash: No Fire: No | 7,891 |
| Apr 2024 | ENGINE | The engine fault service soon message came on so we took it to Griffifth Ford in San Marcos, Texas where they diagnosed the problem and said it was cooler intrusion in to cylinder #2..they said it needs a new longblock. Car has 100384 miles and we had the same issue back in August of 2020 where Ford replaced the motor at 20k miles. Ford wouldn't help this time and said I have to pay around $10k to fix it. | Crash: No Fire: No | Unknown |
| Apr 2024 | POWER TRAIN | The contact owns a 2019 Ford Escape. The contact stated that the vehicle was pulled into a parking lot and there was a whining sound while attempting to accelerate. The “Transmission Fault" message was displayed. The vehicle was towed to the dealer where it was diagnosed with cable bushing failure. The contact was notified of an unknown recall and the recall was repaired. The contact stated that while driving the vehicle from the dealer the failure recurred. The contact's husband towed the vehicle to a different dealer where it was diagnosed with transmission failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 124,000. | Crash: No Fire: No Towed | 124,000 |
| Apr 2024 | POWER TRAIN | The contact owns a 2019 Ford Escape. The contact stated while driving 30-35 MPH, the transmission was slipping. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the failure was due to the shifter while in second and third gear. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 76,000. | Crash: No Fire: No | 76,000 |
| Apr 2024 | ENGINE | The contact owns a 2019 Ford Escape. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The contact stated that the engine started rattling under the hood. The vehicle was taken to a local dealer, and it was diagnosed as an engine coil misfire. The vehicle was repaired; however, the failure recurred soon afterwards. The vehicle was taken to another dealer and diagnosed with an engine coil misfire. The vehicle was not repaired. The manufacturer was made aware of the failure and directed the contact to the NHTSA Hotline. The failure mileage was approximately 70,000. | Crash: No Fire: No | 70,000 |
| Apr 2024 | POWER TRAIN | The contact owns a 2019 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train). The contact stated while driving 60 MPH, the vehicle made an abnormal sound and the transmission seized. The contact was unaware of any warning lights being illuminated. The vehicle was towed to an independent mechanic who performed a diagnostic test and informed the contact that the transmission had seized. The vehicle was not repaired. The vehicle was then towed to the dealer where a diagnostic test was performed that indicated that the transmission had seized. The vehicle was not repaired. The dealer stated the VIN was not under recall. The manufacturer was notified of the failure, opened up a case, and referred the contact to the NHTSA Hotline. The failure mileage was approximately 88,989. | Crash: No Fire: No Towed | 88,989 |
| Apr 2024 | ENGINE,ENGINE AND ENGINE COOLING | Coolant entered the engine cylinders and the engine failed at 65000 miles. The vehicle is 5 years old. I am now underwater on the vehicle and I see forums where many people have experienced this. | Crash: No Fire: No | Unknown |
| Mar 2024 | ENGINE | My car overheated out of the blue. It was diagnosed as a head gasket leak. Apparently this is a known issue with the 1.5 liter turbo eco boast 2019 but the recall does not start until 2020. This needs to be re evaluated as this is not ok and needs to be recalled! | Crash: No Fire: No | Unknown |
| Mar 2024 | ENGINE,ENGINE AND ENGINE COOLING | The contact owns a 2019 Ford Escape. The contact stated that while driving at approximately 35 MPH, the instrument panel displayed an "Engine System Fault" message, and the check engine warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the coolant level was below the minimal level, with coolant intrusion into cylinder #2. The coolant level was topped off. The manufacturer was notified of the failure. The failure mileage was 134,000. | Crash: No Fire: No | 134,000 |
| Mar 2024 | POWER TRAIN | The conditions Ford has placed on getting the recall repaired are unreasonable. The dealership told me that for this repair, the car must be on their lot for at least 10 days, and no, an appointment is not available, and there are no loaners available for this repair. | Crash: No Fire: No | Unknown |
| Mar 2024 | STEERING | After the steering wheel became SIGNIGICANTLY stiff and a warning light come on when trying to pull out of a parking space, I called a tow truck. The driver was able to turn on the Escape and we had no problems with steering. After I had a mechanic examine the vehicle, he said the issue is the electronic rack with the steering system. I did some research and Ford has been sued in the past for similar issues on this model, but not year. The estimated cost for repair is over $2000. I am told that with this particular steering system, a full replacement is required. I am also told that while it is drivable, the problem is unpredictable. It might be as simple as letting it sit (as it was in the parking lot) and restarting to as hard as the system giving out while driving and the wheel becoming so stiff to turn that it can put the driver and others at risk. From what I've read, others have experienced similar issues. | Crash: No Fire: No | Unknown |