Complaint volume
536 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
536 consumer-submitted complaints on record for the 2019 Ford Escape, grouped by component category.
Buyer interpretation
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
536 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
The most common categories are engine, power train, engine and engine cooling. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Enriched records include 24 crash reports, 3 fire reports, 20 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage is available on 220 complaints, with an average reported failure mileage of 61,590 miles. Compare that with the mileage on the listing.
Build a buyer checklist to turn these issues into questions and inspection points.
536 total complaints on record
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Jul 2024 | ENGINE | I recently purchased a 2019 Escape with 65,000 miles. Within a few days, the CEL activated and OBS code was P0301 and the engine started missing and showing white smoke from exhaust. My personal scanner shows the code had displayed twice before. At this point it is at the Ford dealer and Ford financial assistance is trying to evaluate what they may cover. | Crash: No Fire: No | Unknown |
| Jul 2024 | ENGINE | Coolant intrusion into the cylinders of the engine | Crash: No Fire: No | Unknown |
| Jul 2024 | ENGINE | Leaking coolant to the inside of the motor. Currently at 64000 miles. Motor was repaired once before for same issue at 33000 miles with previous owner. I purchased this from a ford dealer as a certified pre owned. I was unaware of the issue with this motor. As I can find online here this year make and model with this motor has this issue as an ongoing problem with ford. | Crash: No Fire: No | Unknown |
| Jul 2024 | ENGINE | - engine severely lost power - if I didn’t get off the road in time could’ve possibly created a big car accident -took my car to 2 independent car shops and one have confirmed the problem - no the car has not been inspected by anyone but the service center. If have to it will be done -the only warning was the check engine light which isn’t much of a warning if the problem is already present Anti-Freeze coolant leaks into a cylinder randomly. Caused the engine to stall out immediately on the freeway. | Crash: No Fire: No | Unknown |
| Jul 2024 | VEHICLE SPEED CONTROL,ENGINE | The contact owns a 2019 Ford Escape. The contact stated while driving 55 MPH, the vehicle lost motive power and stalled. The contact stated that the vehicle then failed to accelerate above 10 MPH. The accelerator pedal was depressed, but the vehicle failed to respond. The check engine warning light was illuminated. The vehicle was towed to the local dealer, where it was diagnosed that the intake manifold needed to be replaced. The vehicle was repaired. Additionally, the transmission was previously replaced by the same local dealer. The manufacturer was contacted, and the contact was referred to the NHTSA Hotline for assistance. The approximate failure mileage was 88,000. | Crash: No Fire: No Towed | 88,000 |
| Jun 2024 | ENGINE AND ENGINE COOLING | The contact owns a 2019 Ford Escape. The contact stated that while her daughter was driving at an undisclosed speed, the vehicle lost motive power and was unable to accelerate as intended. The driver was able to reach her destination, where the vehicle stalled, after which the vehicle failed to restart. The check engine warning light was illuminated. The vehicle was towed to the dealer, who determined that coolant intrusion resulted in damages to the engine. The contact was informed that the long block needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 72,000. | Crash: No Fire: No Towed | 72,000 |
| Jun 2024 | ENGINE | 2019 Ford Escape Titanium Eco Boost 2.0 w/ 86,442 miles. Regularly maintained, no accidents, no previous owners. DTC for misfire cylinder #1. Performed coolant pressure test, found system losing pressure and cylinder intrusion, with matching symptoms, recommend further diagnostics. Check engine light diagnostic testing resulted in P0496. Removed and replaced EVAP purge control solenoid. After a few days new check engine light diagnostic testing resulting in P0302 cylinders misfire. Mechanic's diagnostics found coolant leak within engine. Dealership stated we would need a new engine for $9,100. Continued operation will result in overheating. | Crash: No Fire: No | Unknown |
| Jun 2024 | ENGINE AND ENGINE COOLING | The contact owns a 2019 Ford Escape. The contact stated that while parked and attempting to start the vehicle, the engine was noticed jerking and misfiring. The check engine warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed with a coolant intrusion into the engine, and it needed to be replaced. The vehicle was not repaired. The contact related to the failure with the Customer Satisfaction Program: 21n12 (Short Block Replacement After Coolant Intrusion); however, the vehicle was not included. The manufacturer was not made aware of the failure. The failure mileage was approximately 64,000. | Crash: No Fire: No | 64,000 |
| Jun 2024 | ENGINE | Torque converter this is the 2 nd time 14 months apart that I need to replace the converter. It causes the car to not accelerate or stop driving with a warning. | Crash: No Fire: No | Unknown |
| Jun 2024 | ENGINE | The vehicle very briefly showed a high temp warning (as in, the indicator came on, and went off just as fast, the temp gauge on the instrument panel went to high, and immediately back to normal). Later, the vehicle showed a low coolant level, white exhaust smoke and a runs rough condition. Diagnostics by a local repair shop as well as the dealership verified that this was due to coolant intrusion into the cylinder, and as a result, I now need to pay $7,100 for a new engine with no help or relief from Ford. | Crash: No Fire: No | Unknown |
| Jun 2024 | POWER TRAIN | The contact owns a 2019 Ford Escape. The contact stated that while driving at an undisclosed speed, she heard an abnormal sound emanating from the engine compartment. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the torque converter. The vehicle was repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA hotline for assistance. The failure mileage was 66,000. | Crash: No Fire: No | 66,000 |
| Jun 2024 | ENGINE | Service center diagnosed my check engine light ON resulting to coolant leaking into cylinder. Determined to be TSB 22-2229 and need to apply engine long block replacement for coolant intrusion. Reporting this issue to NHTSA before having it fixed because based from this public forum, multiple Ford owners encounter the same issue and might be considered for recall. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Jun 2024 | ENGINE | 2019 Ford Escape w/ 30,000 miles. Regularly maintained, no accidents, no previous owners. Engine coolant leak which resulted in the dealership stating we need a new engine for $13,500. Cylinders were filled with oil and car was not drivable. This is relevant to the ongoing class action lawsuit for EcoBoost engines. We are 3 weeks past our 5-year warranty and were told we are out of luck. Ford is not accepting any responsibility and won’t even provide a loaner vehicle considering we are 3 weeks past warranty. Should have gotten a Toyota. | Crash: No Fire: No | Unknown |
| Jun 2024 | ENGINE | Ford Escape coolant intrusion TSB. Car has been running rough, check engine light came on. Called dealership and didn't get a return call. Took it in next day and the light wasn't on. They told me the mechanic saw the coolant leak and know about this problem, but since my light wasn't on they can't do anything about it. They said I'll need a new engine. This should be a recall since I now see class actin lawsuits starting for this issue. | Crash: No Fire: No | Unknown |
| Jun 2024 | ENGINE | What component or system failed or malfunctioned, and is it available for inspection upon request? The cylinder warped. With this cylinder failure, I would have to replace the engine. How was your safety or the safety of others put at risk? If I continue to drive this car without replacing the engine which could affect my ability to brake safely in an emergency. Has the problem been reproduced or confirmed by a dealer or independent service center? The Ford Forum and the Ford Dealership states this is a regular problem with this 2019 Ford Escape with the 1.5 liter engine. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? The 2019 Ford Escape has been regularly serviced and inspected almost entirely by a Ford Dealership. My car has 113,000 miles. I bought the car brand new. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? The engine light came on on June 12th. I put my car in the shop on June 14th. | Crash: No Fire: No | Unknown |
| Jun 2024 | ENGINE AND ENGINE COOLING | The contact owns a 2019 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle unexpectedly went into LIMP Mode. The check engine warning light was illuminated. The vehicle was towed to her grandson's repair shop, where it was diagnosed with coolant intrusion into the engine. The contact’s grandson related the failure to Technical Service Bulletin: 19-2375 (Low Coolant, White Exhaust Smoke And/or Illuminated MIL); however, the vehicle was not included. The vehicle was not repaired. The manufacturer was made aware of the failure and the contact was referred to the NHTSA Hotline. The failure mileage was approximately 29,000. | Crash: No Fire: No Towed | 29,000 |
| Jun 2024 | ENGINE | The contact owns a 2019 Ford Escape. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact was informed of TSB: 22-2322. The contact was advised to report the failure to the manufacturer. The manufacturer was made aware of the failure and the contact was informed that the vehicle was not eligible for repair under TSB: 22-2322; or covered under warranty. The contact was advised to contact the NHTSA Hotline and report the failure. The failure mileage was approximately 97,000. | Crash: No Fire: No | 97,000 |
| Jun 2024 | ENGINE | At less than 50k miles and 5 years old, the car started not turning on, driving shaky and having warnings of faulty engine services and engine lights coming on the dash. Turns out coolant is leaking into engine and was told the whole engine needed replacing. | Crash: No Fire: No | Unknown |
| Jun 2024 | ENGINE | 2019 Escape with 1.5L EcoBoost engine showing a low coolant level, white exhaust smoke and runs rough condition with illuminated malfunction indicator light (MIL) with diagnostic trouble codes (DTCs) P0300, P0301-P0304, P0316, P0217, P1285 and/or P1299 stored in powertrain control module (PCM), caused by coolant intrusion into a cylinder bore. | Crash: No Fire: No | Unknown |
| Jun 2024 | ENGINE | Driving car on a highway it started to shake and buck. Barely managed to pull over on the side of the road.... had car flatbedded to the dealer. Dealer now saying engine coolant in cylinders... known issue with these engines... vehicle has issues with the same thing 6 months after buying it. | Crash: No Fire: No | Unknown |
| Jun 2024 | ENGINE | Vehicle had check engine light come on. Took it to the Ford dealer and was told it needed a tuneup. They put in new spark plugs and it did not solve the problem. I took it to an independent mechanic, he scanned it and determined the head gasket was leaking. Looked on the internet to find this is a fairly common problem with the 2.0 Ecoboost engine. The vehicle has not been fixed. Checking to see if there is any recall on this particular vehicle.05 | Crash: No Fire: No | Unknown |
| Jun 2024 | ENGINE | On cold start, white smoke bellows from exhaust. Engine block has coolant intrusion. See [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Jun 2024 | ENGINE AND ENGINE COOLING | The contact owns a 2019 Ford Escape. The contact stated that while the vehicle was parked, and attempting to start the vehicle, there were large clouds of white smoke coming from the front of the vehicle. There was no warning light illuminated. The vehicle was taken to a local dealer where it was diagnosed with a cracked engine block and coolant leak. The vehicle was not repaired. The contact related the failure with the Customer Satisfaction Program: 21N12 (Engine Short Block Replacement After Coolant Intrusion); however, the vehicle was not included. The manufacturer was informed of the failure and confirmed the vehicle was not included in the Customer Satisfaction Program. The failure mileage was approximately 68,000. | Crash: No Fire: No | 68,000 |
| May 2024 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE | Vehicle started to idle oddly on startup. Then a few days later it started to vibrate or cavitate. Check engine light came on. Scheduled for service. Service as of today 05/31/2024, coolant has leaked into engine, engine needs replaced according to service provider. Brought this issue up in 2022 to service after seeing the NHTSA customer service bulletin. My mfr date was out of the listed date range so nothing was done or checked. | Crash: No Fire: No | Unknown |
| May 2024 | ENGINE AND ENGINE COOLING | The contact owns a 2019 Ford Escape. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to a local dealer where it was diagnosed with coolant intrusion into the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact stated that her Service Advisor notified her that the vehicle was included in a Customer Satisfaction Program: 19B37; however, the contact never received the notification. The manufacturer was made aware of the failure, but no assistance was provided. The vehicle was not serviced under Customer Satisfaction Program: 19B37 in the required timeframe. The failure mileage was approximately 82,000. | Crash: No Fire: No | 82,000 |