Complaint volume
730 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2019 Ford Edge Complaints
730 consumer-submitted complaints on record for the 2019 Ford Edge, grouped by component category.
730 Total complaints
7 Crash reports
1 Fire reports
4 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are power train, engine, unknown or other. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 7 crash reports, 1 fire report, 4 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 213 complaints, with an average reported failure mileage of 55,314 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to power train, engine, unknown or other?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2019 Ford Edge?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2019 Ford Edge
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2019 Ford Edge complaints?
7 Crash
1 Fire
4 Injury
0 Fatality
25 Towed
1 Medical attention
What are the most common 2019 Ford Edge complaint categories?
POWER TRAIN 353
ENGINE 79
UNKNOWN OR OTHER 46
ENGINE AND ENGINE COOLING 23
POWER TRAIN,ENGINE 23
WHEELS 19
SEAT BELTS 16
FUEL/PROPULSION SYSTEM 15
ELECTRICAL SYSTEM 11
POWER TRAIN,UNKNOWN OR OTHER 9
730 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Aug 2025 | ENGINE | The problem is the torque converter. It causes a hesitation when accelerating from being stopped, usually around 30-43 mph is when the car acts like it isn't going to speed up and slows down instead of speeding up. I had the torque converter replaced once in Sept. 2024. My car has 82,213 miles. I took my car in today 8/5/25 and was confirmed that the torque converter need to be replaced again. The Ford service department told me that they have had 8 - 10 Ford Edges come in in the last 2 weeks with the same problem. I have 2 family members that have Ford Edges that is having the same issues. | Crash: No Fire: No | Unknown |
| Aug 2025 | POWER TRAIN | The vehicle hesitates, bucks, and surges when accelerating from low speed 0-25 mph making it difficult and hazardous merging into traffic and other driving situations. The hesitation, bucking, and surging is getting progressively worse and occurs at higher speeds now. The car has 60k miles. The fluid levels were checked and no problems found. The Ford dealer claims the issue is not familiar and they are advise it would take several days before an expensive diagnostic could be performed. Ford dealer said there were no recalls for this vehicle and no service bulletins for my complaint | Crash: No Fire: No | Unknown |
| Aug 2025 | VISIBILITY | The contact owns a 2019 Ford Edge. The contact stated that the windshield wiper motor had failed on the vehicle for a second time. There was no warning light illuminated. The windshield wiper motor was repaired in 2023; however, the failure reoccurred. The local dealer was contacted; however, the vehicle was not diagnosed. The contact was informed that the VIN was not under recall. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 35,000. | Crash: No Fire: No | 35,000 |
| Aug 2025 | POWER TRAIN | The contact owns a 2019 Ford Edge. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed, however the vehicle failed to accelerate as intended. No warning lights were illuminated. In addition, the vehicle jerked abnormally and was driving sluggishly. The vehicle was taken to the dealer where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was repaired. The contact stated that the transmission had been replaced two times with low mileage. The first transmission was replaced at 26,000 miles. The contact was provided a financial discount for the repair. The second transmission was replaced at 26,500 miles. The contact stated that the repair was covered under warranty. The contact was concerned that, because of the persistent failure, the third transmission would fail with low mileage. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 26,000. | Crash: No Fire: No | 26,000 |
| Jul 2025 | ENGINE AND ENGINE COOLING | The contact owns a 2019 Ford Edge. The contact stated while driving 45 MPH, the vehicle lost automotive power. The contact stated that the vehicle started jerking with white smoke coming from the rear end of the vehicle. There was no warning light illuminated. The vehicle was towed to a local dealer where the vehicle was diagnosed, and the contact was advised that the engine was faulty due to coolant intrusion into the engine. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 33,867. | Crash: No Fire: No Towed | 33,867 |
| Jul 2025 | POWER TRAIN,VEHICLE SPEED CONTROL | Car began to jerk, shudder and lurch during acceleration. Sometimes jerking strong enough to make steering difficult. Took car to dealership and was diagnosed as a torque converter issue. Was told this is a common issue with this transmission and was quoted nearly $5000 to repair. No lights or warnings come on. The problem began very abruptly. Currently the car has yet to be repaired so parts would be available to inspect if needed. | Crash: No Fire: No | Unknown |
| Jul 2025 | VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM | VEHICLE FAILS TO UTILIZE AUTO STOP/START. VEHICLE ENGINE LIGHT COMES ON AND OFF CONSTANTLY. VEHICLE HESISTATES, JERKS FORWARDS, SPUTTERS, AND DOES NOT GAIN SPEED PROPERLY AT ANY GIVEN TIME. VEHICLE WAS LOOKED AT OFF AN ON FOR OVER 4 YEARS BY NORTH BROTHERS FORD OF MICHIGAN. THEY SAID ON MUTIPLE OCCASIONS CAR IS FINE AND ALL SYMPTOMS ARE NORMAL EVEN AS 4 OTHER CARS WERE BROUGHT IN AND AGAIN THEY SAID THIS WAS ALL NORMAL. ALL OF THIS OFF AND ON FROM ABOUT YEAR 1 OF PURCHASING VEHICLE TILL NOW (7/30/2025) AND PROBLEMS ARE STILL ON GOING. TRANSMISSION HAS BEEN REBUILT, OIL CHANGES REGULAR, TUNE UP PERFORMED. COILS REPLACED ON PRIOR SERVICES DUE TO ISSUES NOTICEDE BY MAINTENANCE TEAM. | Crash: No Fire: No | Unknown |
| Jul 2025 | UNKNOWN OR OTHER | HVAC dual climate control won’t blow hot on passenger side when heat is on | Crash: No Fire: No | Unknown |
| Jul 2025 | POWER TRAIN | The contact owns a 2019 Ford Edge. The contact stated that while driving 30 MPH, the vehicle jerked before slamming into gear. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to several independent mechanics. However, no cause for the failure was found. The vehicle was taken to the dealer where it was diagnosed that the torque converter had failed. The vehicle has not been repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The contact associated the failure to manufacturer recall number: 20S49. The failure mileage was approximately 45,000. | Crash: No Fire: No | Unknown |
| Jul 2025 | ENGINE | TRANSMISSION IS SHUDDERING AND JERKING | Crash: No Fire: No | Unknown |
| Jul 2025 | UNKNOWN OR OTHER | Rear camera stays after shifting out of reverse | Crash: No Fire: No | Unknown |
| Jul 2025 | UNKNOWN OR OTHER | Back up camera stays on after the vehicle is shifted into drive. | Crash: No Fire: No | Unknown |
| Jul 2025 | POWER TRAIN | My 2019 Ford Edge transmission has been shuddering, jerking, and harsh shifting at low speeds. I’m afraid when driving the transmission is going to fall out of. the car on the road - doesn’t make me feel safe driving it. Took it to dealer and they tell me it is normal wear and tear on the vehicle, which I question. Call Ford and they tell me there is no recall on this vehicle about its transmission, there should be - it is unsafe. There was no Service Engine Lights, just knocking, jerking as I start to drive the vehicle. Please reach out Ford and heave them fix the issue under a recall. | Crash: No Fire: No | Unknown |
| Jul 2025 | POWER TRAIN | Needs new torque converter at 66,000 miles. | Crash: No Fire: No | Unknown |
| Jul 2025 | POWER TRAIN | Shuddering when driving, hard shifting down, transmission feels to be slipping. no warning lights on yet. I am worried about it not shifting and causing an accident or slipping the gear & causing an accident. | Crash: No Fire: No | Unknown |
| Jul 2025 | POWER TRAIN | The contact owns a 2019 Ford Edge. The contact stated while driving from a complete stop, the vehicle shuddered, and the failure ceased while driving 45-50 MPH. The vehicle was taken to the dealer, where a tune-up was performed, and the fuel lines were cleaned; however, the failure persisted. The vehicle was taken to the dealer, where it was diagnosed that the transmission had failed and needed to be replaced. The contact was informed that the transmission needed to be taken apart. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 65,000. | Crash: No Fire: No | 65,000 |
| Jul 2025 | POWER TRAIN | Vehicle has hard shifting, delayed response when changing gears. Sudden shudders or almost a bucking type motion when attempting to go after stopping at red lights. Torque converter was replaced in January of 2024. Vehicle began have same issues and same parts were replaced in April of 2025. It is now July of 2025 vehicle is completely obsolete and unable to shift out of any gear or even into neutral. All work performed at a ford certified dealership. Vehicle now being worked on for the third time with the same issues and parts being replaced car has been inoperable for a month at a time for three consecutive years. | Crash: No Fire: No | Unknown |
| Jul 2025 | POWER TRAIN | Bucking at low speeds. Only 48,000 miles on car. In the shop now to replace the torque converter. | Crash: No Fire: No | Unknown |
| Jul 2025 | POWER TRAIN | 75,000 miles - rough shifting, appears to be torque converter like everyone else. | Crash: No Fire: No | Unknown |
| Jul 2025 | POWER TRAIN | Vehicle shudders and shakes at low speeds. Been doing this since 43k miles and it now reflects it as a possible torque converter problem. | Crash: No Fire: No | Unknown |
| Jul 2025 | POWER TRAIN | Transmission shudder. Will most likely have to pay for a new transmission or torque converter out of pocket in a vehicle with 52k miles and regular maintenance. It is unsafe to drive in its condition as the vehicle could break down/blow up at any given moment. Problem has been inspected and confirmed by licensed mechanic. Absolutely no warning signs. No check engine light or codes appeared. I purchased the car in February 2025 and the shudder started in June 2025. It is my vehicle to commute to work In and I bought it with the intent of getting over 100K miles out of it. I haven’t even hit 10k. This is ridiculous, there are so many people I have been in contact with that have the same issues and have had to pay 3-9k to replace a part that should not be malfunctioning at such low miles!! Ford needs to be held responsible for their mistakes and compensate those who trusted them and bought Edges off of them. | Crash: No Fire: No | Unknown |
| Jul 2025 | POWER TRAIN | The car is experiencing shuddering and jerking during acceleration. My research indicates that is a common and prevalent transmission problem in the 2019 and 2020 models. There is a unsafe lag time until adequate speed can be achieved. An independent shop preformed fluid service and took note of the problem. There were no codes related to the transmission. | Crash: No Fire: No | Unknown |
| Jul 2025 | ENGINE | Longblock engine cracked between the 2nd and 3rd cylinders due to coolant intrusion without any warning. No lights indicated low coolant nor that the temperature was rising. My car kept stalling at stop lights but would restart. By the time I got home, white smoke was coming from exhaust and it smelled like fireworks. It has 38,997 miles but is 6 years old and out of warranty. Ford wanted $12,691.17 to install a new engine with only a 1 year warranty. I had the engine replaced with a used engine and before I could get the car home, the replacement engine block cracked in the same place as mine. That engine only had 40,000 miles. Ford claims no issues with my car but the 2018 and 2017 Edge's have a recall for the same issue. This is not true!! | Crash: No Fire: No | Unknown |
| Jul 2025 | POWER TRAIN | The car has 70,000 miles on it. The cars transmission feels like its hesitating or slipping in low speed or when you first take off. Its dangerous turning into highways. Theirs recalls on this same make amd model and year but this car by vin says heir is no recalls. But its doing the same thing as the other recalled cars. Took it to ford dealer. Ted britt, in Fairfax, va. They said it was not under recall. They printed out a report and also said theirs no codes on car. They stated the transmission might have to be recalibrated, or I need a new transmission. Took it to another mechanic shop the car did not have check engine light on but did have codes stored. The mechanic said they can service transmission and check fluid levels. The dealer never said anything to me about when I should get it serviced or at how many miles. So I dont know who to believe. Looked online said that year has recalls and that the trans should be serviced at 30 to 50 thousand miles. So why wouldn't the dealer say that if that could affect the safty of this vehicle. I only use the dealer to get serviced. It just makes me not trust ford because of all the recalls they have they cant afford to fix more cars. Im also contacting better buisness bureau and documenting everything. I have two diagnostic reports 1 from deal 1 from a mechanic shop. Both saying different things. This should be under recall the mechanic from the shop told me to file a report he said he can fix transmission but does not want to touch it because what he seen it falls under manufactur defect. | Crash: No Fire: No | Unknown |
| Jul 2025 | POWER TRAIN | when depressing the gas pedal from start to about 35 mph the suv bucks constantly. I get no bucking at highway speeds. Had it scanned and said a misfire on cylinder 4. I replaced all plugs and the coil pack. Still the bucking. Took it to a mechanic. They did a compression test. 166 to 170 then a BG air induction clean. Still to no avail. | Crash: No Fire: No | Unknown |