Complaint volume
700 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
700 consumer-submitted complaints on record for the 2019 Ford Edge, grouped by component category.
Buyer interpretation
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
700 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
The most common categories are power train, engine, unknown or other. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Enriched records include 7 crash reports, 1 fire report, 4 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage is available on 211 complaints, with an average reported failure mileage of 55,127 miles. Compare that with the mileage on the listing.
Build a buyer checklist to turn these issues into questions and inspection points.
700 total complaints on record
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Jul 2025 | FUEL/PROPULSION SYSTEM | There is an issue with starting the car after fueling up the car every time for past 6-8 months. Car appears to not be getting fuel and I have to keep pressing the accelerator pedal to try and start the car making it sound like I could potentially flood the engine. I was told this might have something to do with there being no gas cap on this model. It is unsafe as it sometimes causes the vehicle to not start or stall after starting when pulling away from the gas pump. This only happens when adding fuel to the vehicle, at no other time do I experience this malfunction. I have not taken it to a Ford dealer or service center yet due to not wanting to be blindsided by something else mysteriously being labeled as "wrong" or in need of repairs. | Crash: No Fire: No | Unknown |
| Jul 2025 | POWER TRAIN | The contact owns a 2019 Ford Edge. The contact stated that while his daughter was driving 35 MPH and depressing the accelerator pedal, the vehicle hesitated and stalled. The contact was informed by his daughter that the vehicle felt like it was in START/STOP Mode. A dealer was contacted. The vehicle was taken to the dealer where it was diagnosed and determined that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, opened a case, and transferred the contact to the NHTSA Hotline to report the failure. The approximate failure mileage was 66,000. | Crash: No Fire: No | 66,000 |
| Jul 2025 | FUEL/PROPULSION SYSTEM | The car sputters while driving and jolts especially during take offs. When took it to dealership they said they tried everything there was nothing they could do to fix it. My best option was to get another car. I can’t afford another car. The problem is persistently getting worse. I’m afraid that it is going to just end up dying in the middle of the street. Car has less than 70,000 miles on it. I take great care of it. Was one of my favorite cars until a problem occurred with no way of fixing and no clue if it will cause an accident The original problem started out last year small and bearable but it’s been the last 2 days that it has just took a complete turn for the worse | Crash: No Fire: No | Unknown |
| Jul 2025 | POWER TRAIN | Transmission needs replacement after only 82,000 miles with regular oil changes and routine maintenance. Ford dealership quote $9600 plus tax for repair. It is unacceptable for Ford to manufacture and sell vehicles with known transmission issues. This could lead to myriad of safety issues. | Crash: No Fire: No | Unknown |
| Jul 2025 | POWER TRAIN | Two instances now where I am driving vehicle start shuttering. Jerks then speeds up and selecting random gears. Checked fluid levels all fine. Had another incident on the freeway where I suddenly went from 70 mph to a screaming vehicle that rapidly slowed down to 30 mph. I was forced to idle back on the shoulder. Vehicle is back in the shop again. | Crash: No Fire: No | Unknown |
| Jul 2025 | POWER TRAIN | In my 2019 ford edge sel the transmission is slipping gears at a continuously inconsistent rate. It flutters from 2000rpm to 3000 rpm the entire time it is driven. Sometimes it will slip gears so bad my car will stop very harshly with a loud bang. There are no warning lights present. When driving on the highway and this happens it causes safety concerns because I am abruptly slowing down. The vehicle does not fully stop or turn off. The collision sensor has gone off when it happens. When driving at lower speeds the transmission flutter is at its worst. Normally when slowing down/ stopping at the stop sign or red light then accelerating when it’s clear to continue driving. I have not had the vehicle inspected yet but my transmission is getting flushed next week to see if that helps while I can save up to buy a new one. This is a constant issue that randomly started a few weeks ago. I did not drive my car often but relocated and live an hour away from my job. Now that I’m driving it more frequently it has developed some sketchy habits. | Crash: No Fire: No | Unknown |
| Jul 2025 | ENGINE | Our 2019 Ford Edge (purchased in November 2018) has had a coolant leak into the engine's cylinders. As a result we are facing an estimated $12,000 expense to essentially rebuild the engine. In doing some research, it appears as if there is a class action lawsuit already filed against Ford for the 2015-2018 Edge. Our situation is exactly the same as that described in the lawsuit. Therefore, it seems as if Ford still has not rectified the issue. | Crash: No Fire: No | Unknown |
| Jul 2025 | ENGINE AND ENGINE COOLING,STRUCTURE,EQUIPMENT | The contact owns a 2019 Ford Edge. The contact stated that the check engine warning light was illuminated. The contact used a vehicle scanner to scan the vehicle. The contact retrieved DTC: P0446 (Evaporative Emission Control System (EVAP) vent control circuit malfunction). Additionally, the contact stated that the infotainment system was frozen and was inoperable, and there was rust underneath the hood because the vehicle was not equipped with a hood shroud. The dealer was notified of the failure, but the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, and a case was opened. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 64,000. | Crash: No Fire: No | 64,000 |
| Jul 2025 | ENGINE | In November 2024 Customer Complaint: Engine/transmission is sputtering on acceleration between 20–40 MPH. Code Pulled: Misfire code on Cylinder 4. Action Taken: Swapped ignition coil from Cylinder 4 to 3. Removed spark plug and noted wear/carbon tracing. Replaced all 4 spark plugs with Motor craft SP-594 (ASP594). No misfire present after repair. Same misfiring issue returns May 2025. | Crash: No Fire: No | Unknown |
| Jul 2025 | POWER TRAIN | Purchased a 2019 Ford Edge that now has 62,000 miles. In April of 2025, the transmission started to stutter/slipping, shifting rough, and hesitate between 20 and 40 mph. Our car was not part of the Ford recall. Ford should repair this issue without charge. | Crash: No Fire: No | Unknown |
| Jul 2025 | POWER TRAIN | The contact owns a 2019 Ford Edge. The contact stated that while driving 30 MPH, the vehicle hesitated and stalled while depressing the accelerator pedal. No warning lights illuminated. The contact pulled over to the right side of the road, turned the vehicle off, then turned the vehicle back on, and the vehicle began to work as intended. The contact mentioned she drove a couple of miles at 35 MPH, the contact had to pull over a total of four times, exited the vehicle, detached the battery twice, and the failure persisted. The contact mentioned that while attempting to retrieve items from her open trunk, the trunk abruptly closed, causing her to become trapped. The contact attempted to open the truck with the key fob; however, was unsuccessful and started yelling, causing a bystander to assist. The bystander was able to manually open the trunk in order to release the contact from the entrapment. The contact sustained scratches and was sore from the incident however did not receive medical attention. A dealer was contacted. The vehicle was taken to the dealer, where it was diagnosed that the torque transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred to the NHTSA Hotline. The approximate failure mileage was 100,264. | Crash: No Fire: No Injuries: 1 | 100,264 |
| Jun 2025 | POWER TRAIN | The contact owns a 2019 Ford Edge. The contact stated while stopped at a traffic light and attempting to depress to accelerator pedal, the vehicle failed to respond as intended; however, after several seconds the vehicle worked as intended. There was no warning lights illuminated. A dealer was contacted. The vehicle was taken to an independent mechanic where it was diagnosed that the torque converter had failed and needed to be replaced. The vehicle was then taken to a dealer where it was diagnosed with the same failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The contact was referred by the manufacturer to report the failure to the NHTSA Hotline. The approximate failure mileage was 63,000. | Crash: No Fire: No | 63,000 |
| Jun 2025 | POWER TRAIN | The contact owns a 2019 Ford Edge. The contact stated that while driving at an undisclosed speed and attempting to accelerate, the vehicle shuddered abnormally and failed to properly accelerate. The contact stated that the failure was present while driving approximately 30 MPH before self-correcting. The vehicle was taken to the local dealer who diagnosed that the transmission was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 62,000. | Crash: No Fire: No | 62,000 |
| Jun 2025 | POWER TRAIN | Transmission stops working / does not engage. At low RPMs, heavy jolts. Safety concern. Dealer assistance not correcting to date. | Crash: No Fire: No | Unknown |
| Jun 2025 | WHEELS | Scheduled tire rotation with Ford. Unable to complete because of lug nuts swelling which Ford is aware of. My lug wrench does not fit. I now have to spend $200.00 to replace all lug nuts on a 2019 Ford Edge. This should be a recall issue and at least a safety issue. To be stranded on the road only to find out the lug wrench doesn't fit anymore | Crash: No Fire: No | Unknown |
| Jun 2025 | POWER TRAIN | Shuttering of gears & jumping had tss and oss sensors changed never fixed the issue. Vehicle has been well maintained with manufacturer guidelines. But now needs a transmission. Confirmed by transmission specialist. No warning lights or notice. Had it towed to shop due to being unsafe to drive. Vehicle went into limp mode | Crash: No Fire: No | Unknown |
| Jun 2025 | UNKNOWN OR OTHER | The car's back up camera fails (no picture, only snow) when below 40 degrees or above 90 degrees. This has been occurring for years. There is a recall for 2021 Ford Edges for back up camera failures - it should be extended to 2019 or earlier. | Crash: No Fire: No | Unknown |
| Jun 2025 | POWER TRAIN,FUEL/PROPULSION SYSTEM | The Start / Stop fuel savings system stopped working in 2021. The engine idles constantly whether the drives are long or short. Ford said they would fix the system when parts were available. No fix to date when I set an appointment for basic service. | Crash: No Fire: No | Unknown |
| Jun 2025 | POWER TRAIN | Auto shudders at low speeds; 15-40 mph Dangerous car; revs high and low Told need new torque converter | Crash: No Fire: No | Unknown |
| Jun 2025 | POWER TRAIN | The contact owns a 2019 Ford Edge. The contact stated while driving at slow speeds on several occasions, the vehicle started shuddering, and the RPM fluctuated while shifting gear. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that the spark plugs, and the ignition coils needed to be replaced. The vehicle was repaired but the failure persisted. The vehicle was then taken to a dealer, where it was diagnosed and determined that the transmission needed to be replaced. The vehicle was not repaired. The failure mileage was unavailable. | Crash: No Fire: No | Unknown |
| Jun 2025 | POWER TRAIN | At around 44000 miles, the car shutters at low speeds while accelerating. It also seems to get worse the longer the car is being driven. | Crash: No Fire: No | Unknown |
| Jun 2025 | POWER TRAIN | Transmission/Torque converter is failing. The vehicle shudders at low speeds, it struggles to reach the speeds it needs making it hard to follow the flow of traffic or pull out into the road after coming to a stop. Brought the car in to a Ford dealership where they confirmed the issue, tried module reprogramming and tested again and confirmed it still was not fixed. There were no warning messages, the shuddering was first felt in mid to late May 2025, called on June 3rd 2025 to schedule an appointment with the Ford dealership, services performed on 6/18/25 and 6/19/25. Ford now stating the entire transmission needs to be replaced, the car is 6 years old with 75k miles. | Crash: No Fire: No | Unknown |
| Jun 2025 | POWER TRAIN | Transmission lost fluid causing transmission to go bad. Ford has a recall on the transmission but not for my VIN | Crash: No Fire: No | Unknown |
| Jun 2025 | POWER TRAIN | The contact owns a 2019 Ford Edge. The contact stated while driving 30 MPH and while depressing the accelerator pedal, the vehicle hesitated and stalled. The contact stated that while accelerating 50 MPH or above, the vehicle started to work as intended. The check warning light was illuminated. The vehicle was taken to an independent mechanic to be diagnosed and it was determined that the crankcase hose needed to be replaced and the engine needed to be reprogramed. A dealer was contacted. The vehicle was taken to the dealer where it was diagnosed and determined that the transmission needed to be replaced or rebuilt. The crankcase hose was replaced; however, the transmission was not rebuilt or replaced. The manufacturer was notified of the failure and informed the contact that the vehicle warranty had expired. No additional assistance was provided. The contact was referred to the NHTSA Hotline to report the failure. The approximate failure mileage was 116,000. | Crash: No Fire: No | 116,000 |
| Jun 2025 | POWER TRAIN | This is an additional complaint, among all the others for the faulty transmission and/or torque converter. 72K miles and have had it a month and the rough shifting at low speeds issue has reared it's head. | Crash: No Fire: No | Unknown |