Complaint volume
731 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2019 Ford Edge Complaints
731 consumer-submitted complaints on record for the 2019 Ford Edge, grouped by component category.
731 Total complaints
7 Crash reports
1 Fire reports
4 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are power train, engine, unknown or other. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 7 crash reports, 1 fire report, 4 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 213 complaints, with an average reported failure mileage of 55,314 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to power train, engine, unknown or other?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2019 Ford Edge?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2019 Ford Edge
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2019 Ford Edge complaints?
7 Crash
1 Fire
4 Injury
0 Fatality
25 Towed
1 Medical attention
What are the most common 2019 Ford Edge complaint categories?
POWER TRAIN 354
ENGINE 79
UNKNOWN OR OTHER 46
ENGINE AND ENGINE COOLING 23
POWER TRAIN,ENGINE 23
WHEELS 19
SEAT BELTS 16
FUEL/PROPULSION SYSTEM 15
ELECTRICAL SYSTEM 11
POWER TRAIN,UNKNOWN OR OTHER 9
731 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Oct 2023 | POWER TRAIN,UNKNOWN OR OTHER | Transmission, it hard to get it in reverse. It jumps into drive noises when I put into drive. When put in part It still rolls sometimes. When I put it in reverse it rolls forward. | Crash: No Fire: No | Unknown |
| Oct 2023 | POWER TRAIN | The contact owns a 2019 Ford Edge. The contact stated while driving 25 MPH, the vehicle shuddered and lurched significantly. Additionally, the tachometer rose to 2,000 RPMs and started fluctuating. There was no warning light illuminated. The contact stated that the vehicle operated as intended while accelerating to 40 MPH. The contact stated that the failure had been recurring while driving. The vehicle was taken to the dealer to be diagnosed; however, the dealer had not diagnosed the vehicle. The vehicle was taken to an independent mechanic, where the TCM was rebooted; however, the failure persisted. The mechanic determined that the transmission needed to be replaced. The vehicle was not repaired. The contact related the failure to TSB Number: 19-2103. The manufacturer was notified of the failure, and a case was opened. The failure mileage was approximately 30,000. | Crash: No Fire: No | 30,000 |
| Oct 2023 | SEAT BELTS | The contact owns a 2019 Ford Edge. The contact stated that the rear passenger’s and driver’s seat belt fasteners independently unlocked. The contact stated that she had two small children in car seats and the seat belts fasteners are not secure. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 83,000. | Crash: No Fire: No | 83,000 |
| Oct 2023 | POWER TRAIN,ENGINE | After 60,0000 miles the car started having engine problems, and Ford told us that it would need a new transmission and Engine. When asked about the warranty they said there is none (Purchased car new from Ford). In doing research we noticed that there where similar issues for previous year models of the Edge. | Crash: No Fire: No | Unknown |
| Sep 2023 | ENGINE | I first noticed a hesitancy upon acceleration which I attributed to possible bad gas. I continued driving. A few days later I noticed white smoke coming from the vehicle's exhaust, a more noticeable acceleration issue - missing, hesitancy, - and then the vehicle died when I stopped for a light. I called an independent mechanic. The engine completely stopped on me 4-5 times at traffic lights or stop signs as I drove to his shop. I had several close calls to other vehicles hitting me as my vehicle would not move when I gave gas trying to pull out. Just as I pulled onto the lot, the indicator light came on saying the vehicle was Overheating (this was the first time). The coolant was completely gone and had leaked into cylinders (according to his inspection). After performing other tests overnight on the vehicle, he determined it needed an engine replacement. It is just barely over the warranty at 65,000 miles. | Crash: No Fire: No | Unknown |
| Sep 2023 | ENGINE | 2019 Ford Edge with 38K miles coolant leak into the cylinders of the 2.0-liter EcoBoost engines and cause the vehicles to misfire, overheat and even catch fire. | Crash: No Fire: No | Unknown |
| Sep 2023 | ENGINE AND ENGINE COOLING | The contact owns a 2019 Ford Edge. The contact stated that while driving at an undisclosed speed, the vehicle started to shake violently with white smoke coming from the exhaust. No warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the head gasket was blown, causing coolant to leak into the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The dealer was not notified of the failure. The manufacturer was notified of the failure and the contact was provided a case number and advised to call the NHTSA Hotline. The failure mileage was approximately 74,000. | Crash: No Fire: No | 74,000 |
| Sep 2023 | WHEELS | I just brought my car in to my Ford dealership to have an oil change and tires rotated. They are the only ones that service my car. I was told they could not rotate my tires as my lug nuts were swollen. I'm told that the extended warranty that I bought from Ford will not cover that. Now I'm going to be out 110.00 or they won't rotate my tires and was told that I may not be able to get my tire off if I get a flat. | Crash: No Fire: No | Unknown |
| Sep 2023 | ENGINE | Coolant intrusion on 2 motors, the Original Motor and the new replacement motor from Ford | Crash: No Fire: No | Unknown |
| Sep 2023 | UNKNOWN OR OTHER | The panoramic Sunroof/Moonroof exploded/imploded while driving at highway speed on interstate 75 in Kentucky. The sound created by the event was terrifying! I thought either a bomb had explode or a high powered bullet had struck the vehicle. A few glass shards got into the cabin, the sunscreen was closed at the time which prevented most of the broken glass from injuring anyone. The vehicle was inspected by a Ford company body shop and one insurance representative. There were no warning or symptoms prior the the failure. | Crash: No Fire: No | Unknown |
| Aug 2023 | ENGINE | The egr cooler developed a leak causing engine to overheat and cylinder misfire. Estimate from Ford dealer is $2500. We had a 75000 mile extended warranty, but the problem developed at 7800 miles. Only 3000 miles after expiration. We were hoping for some cost relief because of the circumstances involved, but nothing seems to be available | Crash: No Fire: No | Unknown |
| Aug 2023 | POWER TRAIN | I purchased the vehicle in June 2023 and have barely put 2000 miles on it. I’m 8/21 I noticed white smoke coming out of both exhausts when I started the vehicle. I drove about 1 mile before power train default light came on and it began idling extremely rough. I tried to take it to the dealer the next day and it continued overheating and shutting down. It’s outside of the dealer standard warranty and the purchased extended warranty doesn’t even cover the EGR leak. So a car purchased 2 months ago is now costing us $1600 to repair | Crash: No Fire: No | Unknown |
| Aug 2023 | ENGINE | The CEL came on indicating a mis fire on cylinder #1. The temperature rose above the warning threshold. After new spark plugs and a new coil pack. The CEL cleared but white smoke came from exhaust pipes indicating coolant intrusion. This was an issue with prior model years. My vehicle is not in the recall window. The car has 78,000+ miles and the extended warranty was for 75,000 miles. Has this issue been reported for 2019 2.0L ecoboost engines? | Crash: No Fire: No | Unknown |
| Aug 2023 | WHEELS | When obtaining a tire rotation at the Ford Dealership, I was told that I had swollen lug nuts and for safety reasons should be replaced. I never had a vehicle with this problem. To replace all the lug nuts, it was a cost to me of $259.20. This is a manufacturer defect that should have been covered under my extended warranty but was not. I was told that the lug nuts could seize and not be able to be removed if I needed to change my tire. This in my opinion is a safety concern and should be addressed. | Crash: No Fire: No | Unknown |
| Aug 2023 | UNKNOWN OR OTHER | The Moon roof spontaneously combusted with my two babies in the back seat. There were no cracks or chips and I wasn’t even driving 15 mph. | Crash: No Fire: No | Unknown |
| Aug 2023 | ENGINE AND ENGINE COOLING,ENGINE | The contact owns a 2019 Ford Edge. The contact stated that while driving at an undisclosed speed, the check engine and engine temperature warning lights illuminated; however, the contact immediately pulled over to the shoulder of the roadway and turned off the vehicle. The contact was able to restart the vehicle and safely drove to the location where the vehicle had received an oil change service two days before. The independent mechanic inspected the vehicle and checked the coolant level, which he had filled two days before, and informed the contact that he could smell coolant burning and that the coolant was leaking into the engine. The contact was advised to take the vehicle to the dealer for assistance. The contact safely drove the vehicle to her residence, contacted the dealer, and scheduled for the vehicle to be picked up by a tow truck service. The vehicle was towed to the dealer, where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced; however, the vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 89,000. | Crash: No Fire: No Towed | 89,000 |
| Aug 2023 | POWER TRAIN | Vehicle had history of making clunking sound when moving from stopped position to moving. Intermittent issues with pausing/ hesitating acceleration. June 2023, progressed to bucking, shuddering, fluctuating RPM. No lights, codes Had serviced, tune up, etc. Dx'ed needing new transmission due to faulty torque converter. Vehicle parked until ordered transmission arrives ( has been on back order, was to be released 8/11/2023, waiting to be received). | Crash: No Fire: No | Unknown |
| Aug 2023 | WHEELS | Went to get brakes replaced and found out the lug nuts were jammed on and could not be removed, took it to the deal to find out they were swollen on and no one would have been able to remove them but them! They stated they see it all the time if I had a flat no one would have gotten them off it would have had to towed! To me this is a safety hazard that could leave me stranded. They said this was comment I called ford they would not acknowledge it | Crash: No Fire: No | Unknown |
| Aug 2023 | ENGINE | The contact owns a 2019 Ford Edge. The contact stated that while driving at an undisclosed speed, the low coolant warning light illuminated. The contact stopped, parked the vehicle, refilled the coolant, and drove the vehicle to her residence. The contact stated that the vehicle was started the following day and the low coolant warning light was illuminated. The contact checked the coolant level and became aware that the coolant reservoir was empty but there was no evidence of a coolant leak on the ground underneath the vehicle. The contact stated that the vehicle was taken to an independent mechanic for an oil change and the contact was informed that the head gasket was blown, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 85,800. | Crash: No Fire: No | 85,800 |
| Aug 2023 | POWER TRAIN | The contact owns a 2019 Ford Edge. The contact stated while driving 30 MPH, the "AWD Fault - Contact Service Department" message was displayed. The vehicle was taken to the dealer and the contact was informed that the rear drive unit actuator motor, actuator bolts, fuel strap bolts, drive shaft bolts, rear wheel bearing bolts and rear axle nuts needed to be replaced. The vehicle was not repaired. The manufacturer was contacted but provided no assistance. The failure mileage was 12,500. | Crash: No Fire: No | 12,500 |
| Aug 2023 | ENGINE | The contact owns a 2019 Ford Edge. The contact stated that while driving at an undisclosed speed and depressing the accelerator pedal, the vehicle shuddered and stalled. There was no warning light illuminated. The vehicle was taken to an independent mechanic, where the failure was related to Ford Technical Service Bulletin Number: 19-2208 (Coolant In Cylinders). The vehicle was not repaired. There was no further information provided. The manufacturer was made aware of the failure and informed the contact that the vehicle was not under warranty. The failure mileage was approximately 61,220. | Crash: No Fire: No | 61,220 |
| Aug 2023 | POWER TRAIN | The contact owns a 2019 Ford Edge. The contact stated that the vehicle was designed with the START/STOP feature; however, the feature was inoperable. Additionally, the contact stated while driving at various speeds, the vehicle sputtered. There was no warning light illuminated. The contact stated that the failure mainly occurred while changing gears below 50 MPH. The vehicle failed to shift into gear, and the RPMS revved up. The contact veered to the side of the road. The contact was able to continue driving however, the vehicle failed to exceed 20 MPH. The power train warning light was illuminated, and the message "Check Manual" was displayed. The contact stated that while driving from a complete stop, the vehicle would jerk and would hesitate to respond. Additionally, the contact stated that the vehicle would stop abruptly when coming to a complete stop. The vehicle was taken to several independent mechanics, where it was diagnosed that the failure was related to the transmission and to NHTSA Campaign Number: 20V550000 (Power Train). The vehicle was not repaired. The dealer was not notified of the failure. The manufacturer was notified of the failure and informed the contact that they could not assist because the VIN was not included in a recall. The failure mileage was approximately 81,500. | Crash: No Fire: No | 81,500 |
| Jul 2023 | VEHICLE SPEED CONTROL,SERVICE BRAKES | I was driving on a country road and had my cruise control set to 55. My car braked hard and de-accelerated to about 40 and then increased the speed without hitting the resume button. My 89 year old mother was my passenger in the car with me and both of us were jolted when the seat belts locked up. We both gasped as we were startled by this action. There were no animals, vehicles or blowing debris across the path of my car. No messages appeared on my dash. I have not reported this to my Ford dealer and the car is available to be checked. This was a one time event. If a police officer had been behind me I would have received a ticket for brake checking. | Crash: No Fire: No | Unknown |
| Jul 2023 | WHEELS | The lug nuts have swelled on all of the wheels of my Ford Edge. The lug nut wrench that Ford included with the vehicle is now unusable because it will not fit the lug nuts. This becomes a safety issue because my wife and I can no longer change a flat tire on her vehicle. We sometimes drive in areas with little or no lighting. It is also a financial issue because I will have to hire a tow truck company to replace the flat tire and then purchase new lug nuts to make the vehicle safe. I understand this is a wide spread problem with Ford vehicles. I can’t believe the government has not made Ford do a recall on these lug nuts. I guess once again big industry gets preferential treatment over the safety of the citizens. | Crash: No Fire: No | Unknown |
| Jul 2023 | POWER TRAIN | The contact owns a 2019 Ford Edge. The contact stated while accelerating from a complete stop, the vehicle shuddered and hesitated to respond. There was no warning light illuminated. The contact stated that the failure also occurred while driving at various speeds. The vehicle was taken to an independent mechanic, where the failure could not be duplicated. The dealer was notified of the failure and advised the contact that there would be a cost for a diagnostic test. The vehicle was not diagnosed nor repaired. The contact related the failure to NHTSA Campaign Number: 22V413000 (Power Train). The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 80,000. | Crash: No Fire: No | 80,000 |